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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 35

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R
rahulbhatnagar
Jul 5, 2017
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Airtel Secure (Claiming the insurance)

Address: Hyderabad, Andhra Pradesh, 500053
Website: www.airtel.in

Team

This is regarding Airtel Secure.

I have registered my Iphone in Airtel Secure and when after a month my phone screen was damaged so I called 121 and after calling for 5 times they gave me instructions to Claim for the insurance in one assist website.

I have submitted all my documents on 13th June 2017 in oneassist Website and one of the Airtel Team member called me and said that someone will...
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V
vinod Ramprasad
from Bengaluru, Karnataka
Jul 3, 2017
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Service SMS sent without customer knowledge

Address: 600034
Website: Airtel.in

On 3rd July 2017, There were two sms sent from my number to 58234 and was charged Rs 3. When checked with Airtel customer care the representative (Saraswati) said that the customer activated the service request! I am not a kid and I did not send any activation request! This is Steal and nobody is looking into it. When checked the Service request was for Airtel LIVE. This is absolute fraudulent service from Airtel and the Customer care representative...
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V
Venkatasubramanian .Balasubramanian
from Chennai, Tamil Nadu
Jul 2, 2017
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No signal airtel dongle

Address: Bangalore, Karnataka

I have benn using prepaid 3 g airtel dongle # [protected]. During the last 10 day's
The signal is not thereally and suddenly
It has become edge airtel instead of wcdma. My complaint number 49766356
And they make a mockery of calling me twice to get my house address repeatedly
But no action forth coming. They keep shifting the goal post by shifting the
Probable end date to attend to the complaint. Amother...
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A
amit.desai003
from Ahmedabad, Gujarat
Jun 26, 2017
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Not getting incoming calls after porting to Airtel

Address: Thane, Maharashtra, 401303

Dear sir

I will try to explain you my problem and hope an action will be taken on it.

1. I have given request for porting of my vodafone number [protected] to airtel and my porting was done on 9th june 2017.
2. After that i got complaint from many of my client that they are calling me on my number but it showing my number is not valid.
3. I have visited to arc on 10th june at virar (Mumbai) he said...
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G
gaurav3848
from Mumbai, Maharashtra
Jun 26, 2017
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Network issue voice break call drop

Address: Indore, Madhya Pradesh
Website: AIRTEL

I m using airtel service from last 10 years but from 2-3 years your service very poor i m ccompletely dissatisfied your services specially in network unavailablity most of the places & call drop problem. Most of the time during talked with friends or famaily problems i m facing voice breaking issues call is aautomatically droped & disconnected & charges same was deducted in my account. I was tried to logged my complaints many time on 198...
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Kumari meen
from Mohali, Punjab
Jun 25, 2017
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I'm complaining about switch off the number

Address: Mohali, Punjab

Switch off problem in my phone while my phone is not switch off if any other person call me. They said ur phone is in switch off. While my number is not switch off. I want to know that some other person can not misuse of my calls and my number. My phone goes switch off many times. This problem creating from many times. I want to solve this problem due to the safe using of phone...
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N
Nikhil Kateliya
from Ahmedabad, Gujarat
Jun 24, 2017
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Airtel Airtel secure - device claim service request # 2058850

Address: 380015
Website: www.airtel.in

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of May'17.
I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to i was standing in my Hall...
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T
Tunut
from Kaliyaganj, West Bengal
Jun 17, 2017
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Cannot activate a pack and send sms/messages

Address: 791123
Website: www.airtel.in

I have tried activating the offer of ₹147 4gb 4g/3g pack in *121*1#, after completion of the process it says that i will recieve a message shortly but it has been almost a day after my trial of activating the pack but i didn't get my pack activated. Please help, its urgent and important.
I have recently upgraded my sim from 3g to 4g but after that i cannot send messages or use *121#/or anything related to this, when dialing *121#...
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S
Sandeep7008
from Asansol, West Bengal
Jun 16, 2017
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SBI otp sms not received

Address: 760003

Hi airtel, i am not getting otp for sbi online transactions. I already registered my mobile number in the bank. From the past one month i am not getting messages and otp's for my online banking transactions. Unable to send messages also. I contacted bank they are telling register your mobile for otp support in airtel. My cell no is [protected]. Please do the needful. Thanks and regards -
Mrutyunjay banda
Mail id - [protected]@gmail.com...
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S
sacami
from Mumbai, Maharashtra
Jun 14, 2017
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Postpaid to prepaid conversion time limit

Address: Thane, Maharashtra, 421202

I am a airtel postpaid customer for 2 months.
And need to covert to prepaid but when i went to store they said minimum time for conversion is 6 months, that is till six months i have to use in postpaid, but my usage is very less and i have to pay minimum rs.230 per month. This is waste of my money, is there such a rule?. If there it should be changes. A customer should have the right to change from prepaid to postpaid and postpaid...
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A
abach
from Sambalpur, Odisha
Jun 10, 2017
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Online recharge fails every time

Address: Sambalpur, Odisha, 768001
Website: airtel.in

I had ported my number from docomo to airtel a couple of months back. After that, i used to recharge via paytm and airtel app, as i mainly use 4g packs from airtel. Since may 2017, i cannot recharge online anymore. I tried every pack, from rs. 14 to 496, different payment methods, and every recharge fails via airtel app/website. When i try to recharge via paytm, airtel doesn't confirm my recharge at all and i get refunded everytime.
Please...
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A
avidec87
Jun 10, 2017
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Airtel fraud in postpaid bill for international number 0044778620509

Address: 110094
Website: Airtel.in

In my airtel bill for the period: 05-may-2017 to 04-june-2017 bill no:[protected], it was showing i send international sms to the number:[protected], 4 times. Details below:
17/may/2017 02:20:[protected]
19/may/2017 09:18:[protected]
21/may/2017 19:47:[protected]
24/may/2017 09:19:[protected]
But i haven't send any sms to that number and i have no idea about that number. When i checked...
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Prasoon.jmit
from Bengaluru, Karnataka
Jun 10, 2017
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SIM not working after port

Address: 560035

Hi,

Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for...
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A
Ashish2795
from Delhi, Delhi
Jun 9, 2017
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Wrong IVR options on customer care numbers

Address: 110070
Website: www.airtel.com

I am an airtel user from past 4 years.
Whenever i call on 198 or 121 on their customer care number, there are many options from 1 to 9, and they ask to select an option but whenever i select option 9 to speak to their executive, it says "oops it's an incorrect option"
There is no way to contact customer care executive as they are cheating with their customer. A customer care should be fast as possible to reach the consumer but...
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J
janaka rao
from Bengaluru, Karnataka
Jun 8, 2017
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Incorrect name in Airtel records since 5 years

Address: 574265
Website: www.airtel.in

I am using airtel mobile prepaid connection since 5 years and just last week when i happen to login to www.airtel.in and check my account details, my name reflects incorrect under personal details.
My name is "janaka rao k" and the airtel website shows my name as 'akash rao'
Since two weeks i am sending back to back emails to airtel team to correct my name and address in their records and this is the response i receive : br...
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A
Arjunv1996
Jun 8, 2017
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Error 536 in airtel

Address: 560045
Website: www.airtel.in/s/selfcare

Iam getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid. I am not able to register for an account in airtel for online services and change plan. I am not able find my bill cycle and any other details. It showing enter a valid airtel number or "no service is
Associated with your number whenever i try to register"...
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M
mohammedasif1
from Bengaluru, Karnataka
Jun 7, 2017
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Porting number

Address: 560102
Website: www.airtel.in

I had received a call from your executive on 30th May'17 to port my number to Airtel. Thus, I had opted for porting. I have received an SMS from your end stating the number will be activated (port) on[protected]:35:00. At the same time Vodafone number is stopped working assuming Airtel would be activated but in reality, Airtel is yet to activate my number.

I have been receiving two SMS from your end,
1.Thank you...
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F
Fathima Benazir
from Mysore, Karnataka
Jun 1, 2017
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Activation of my suspended number

Address: Bangalore, Karnataka, 560055
Website: Airtel

My number [protected] was suspended one month ago for the reason additional documents to be submitted. It was a corporate account, while the other number ending 562 was working my number alone was suspended. I and my colleague has visited the Airtel office at Koramangala several times and submitted documents thrice or more and have made several calls. My number is not activated yet. I am the CEO of a company and this has affected my business...
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B
Banun
from Ferokh, Kerala
May 31, 2017
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Double payment of bill

Address: Chennai, Tamil Nadu

I'm nasira. I'm using airtel postpaid card. On may 31st i have paid my bill of rs 229 through my airtel app. The transaction was successful but it was not updated. So i thought it as some error and tried again. Again the transaction was done successfully. After that only i checked for my sbi account balance and found that the money was deducted twice and a total of about 458 rs was reduced. So please do me the favour and return my money to...
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A
abhinam85
from Bengaluru, Karnataka
May 23, 2017
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Airtel sim issues.

I was not getting any network. Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I reveied a msg stating "your services have been set. Please restart handset". After restarting i got the network for 2-3 min and again getting a "no service" message. What is the issue. Why do i have to keep running around repeatedly....
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