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Updated: Apr 22, 2026
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Airtel reviews & complaints page 35

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A
A.Gangadhar Shetty
from Irinjalakuda, Kerala
May 27, 2023
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Address: Malappuram, Kerala 673637

My email id ([protected]@gmail.com) is used many of Airtel numbers without getting any confirmation/my knowledge. 90% of the connections/customers are from Jammu & Kasmir. After repeated requests to [protected]@airtel.com, they sent me apologise mail, but the same issue continues. Also sending may Airtel customers postpaid bills.
Why Airtel is misusing my email id.? Why don't they ask confirmation of email from their customers?
Is Airtel's staff are uneducated? or they purposfully used this for helping some terrorists?
PLEASE IMMEDIATELY DELETE ALL YOUR CUSTOMER'S EMAIL ID WHICH ARE LINKED WITH MY EMAIL ID BY YOUR STAFF.
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    Praveen Gawande
    May 27, 2023
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    I am trying to recharge airtel fastag since morning. Aritel service is down. I cannot travel . It’s urgent.
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      K
      Kshitij2424
      May 26, 2023
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      Unable to use my International roaming plan on my airtel number. I'm currently in Phillipines and my number is of India. Neither the calls are working nor the internet. For the past 3 days I'm contacting to customer service, applied each and every step they told but nothing solved the issue. I have paid 899 rupees and when I asked for my refund they were saying it's not possible. What a spam!
      Airtel customer support has been notified about the posted complaint.
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        P
        pragatamil
        from Thanjavur, Tamil Nadu
        May 26, 2023
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        The sim which i was using for a long time got damaged and i went to my nearest airtel store( ganapathi nagar, opp sathya stadium ). the sim ([protected]) belongs to father ( V. Thamilarasan ) who passed away in 2021. So i want to change the name to my self and also a new sim for that number. its almost 45 days over and my issues is not yet solved.
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          M
          majihar123
          May 26, 2023
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          I have done a prepaid unlimited recharge (INR 181 for 30 days) on 25th May 2023 for my mobile number (+91 [protected]) using Airtel thanks App, because my existing pack validity was expiring on same day, 25th May 2023. But my unlimited recharge is not reflected in my account and my outgoing is deactivated on 25th May 2023.
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            D
            Durga bhavani pankajkumar Tharkar
            May 26, 2023
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            My new sim not activated and customer care person worst talking with me
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              P
              Pramod96
              May 26, 2023
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              I’ve purchased a new phone and done eSIM process but process can’t be completed also physical sim is not working after that I’ve change my physical sim but still I’m getting the same issue sim reissue two times I’m suffering since 20th may till date facing the same issue visited Airtel store 4-5 times but my query hasn’t been resolved kindly do the needful as I’ve already mailed Airtel customer support nodal officer of Airtel of WB(West Bengal) and trai too regarding my sim block yesterday I’ve visited the store they told me my sim has blocked by cyber police kindly update if anything I can do to verify myself
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                M
                mohanrajoba
                from Pune, Maharashtra
                May 26, 2023
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                Address: Arihant, Plot No. 43, Sector No. 19, Koyana-nagar, Akurdi Chikhali Road, Chinchwad, Pune-411019.

                Dear Sir / madam,

                Please support for crediting Rs. 239 as re-charging amount to my Son's mobile No. [protected] (Prepaid plan). This amount was online transferred from my bank amount to Airtel on 23rd May-23.

                Please note even my son's mobile plan is not yet activated with required plan. But it is got deducted from my bank account.

                Also, I got the SMS from Airtel that, the Rs. 239 will be refunded to your source account within a day. But this is also not refunded to source account.

                Please look in to this and Support us. Actually we are using total 7 Airtel mobiles in my family. We are loyal customer for AIRTEL from last 15 years.
                This today's incident of Re-Charge amount deducted from my account Rs. 239 while charging mobile No. [protected]. (But not activated with required ). Even my son's mobile plan is not activated.

                Please do the needful.
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                  N
                  Neeladri Paul
                  from Singrauli, Madhya Pradesh
                  May 25, 2023
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                  Hi i have forgotten my Airtel bank mpin when I filling my details they don't match please help
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                    R
                    Rajesh T S
                    from Chennai, Tamil Nadu
                    May 25, 2023
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                    Address: Hulimavu, Bangalore

                    Hi, I have my SIM locked due to entering wrong pin thrice. When I call the complaints number for getting a PUK, and when asked for my DOB, I enter in DDMMYYYY format, it says "Wrong DOB". It is not possible. I definitely know my DOB. How to recover my SIM?
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      Manpreet10
                      May 25, 2023
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                      Website: www.airtel.in

                      I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                      I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

                      They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

                      Please help.
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                        A
                        Abamn
                        May 25, 2023
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                        My money was deducted from my account of pnb bank but my recharge is not reflecting. I recharged my mobile number through Airtel UPI on airtel thanks app and money was deducted but recharge was not successful. So I report my issue to customer care but they said that no such transaction occurs even after sharing transaction details with them
                        Airtel customer support has been notified about the posted complaint.
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                          V
                          Vasant1305
                          from New Delhi, Delhi
                          May 25, 2023
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                          I have taken sim few days back but from today my calling is stopped please start my calling
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                            V
                            [email protected]
                            May 24, 2023
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                            Address: kolhapur

                            Hello,

                            I have raised a complaint regarding the Airtel Xtreme fiber is not working since from 22nd May 2023. I have raised a complaint with concerned customer care, but they haven't responded and escalated the case.

                            I have been working from home and there is financial and ethical loss for me if it's not resolved. It happened with me multiple times check the date 1st march to 4th March 2023.

                            I have raised it multiple times, but no one has reached out to me and given extension of this request.
                            Ticket ID: [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Rupesh Betwal
                              May 24, 2023
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                              Address: Indore

                              UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. I'm generated upc code under guidelines, but airtel company doesn't provide me upc code after so many attempts. Please resolve as soon as possible.
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                marshel gails
                                May 23, 2023
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                                Address: Bangalore

                                Hi Team,

                                I have just ported my vi sim to Airtel., my Airtel connection is showing signal but I am not able to connect to 59059 for tele verification due to which my incoming call are not reaching and showing my number as not valid. I have already recharged my prepaid account and still the same.

                                Alternative number is - [protected]

                                this service very unacceptable.

                                Please look into this if your number are not reachable then why give that number in the first place
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  sachin_88
                                  from Navi Mumbai, Maharashtra
                                  May 23, 2023
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                                  Address: Navi Mumbai

                                  From Past one month I am trying to port my number. I have been visiting Airtel Store every week and connected with customer care many times. I have been unable to generate UPC code.
                                  Initially they told me as your number is part of family plan, first you have to remove it from family plan. I did that and now my number has single plan. Still i am getting this message once I try to generate UPC code for port.
                                  "upc cannot be generated as there are subsisting contractual obligations with your service provider"
                                  Airtel customer support has been notified about the posted complaint.
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                                    B
                                    Bhupendra Singh Df
                                    May 22, 2023
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                                    Address: Bijaipur chittorgarh
                                    Website: CL-BHUPENDER

                                    Hello,

                                    FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your No Valid Reason, This is my Humble Request Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For to Free Fire Team To Unban My Account Player

                                    Thank you ok
                                    Name: CL-BHUPENDER
                                    Id : [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      P
                                      Prayag Tejwani
                                      May 22, 2023
                                      May 26, 2023
                                      This thread was updated on May 26, 2023
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                                      Address: Pune

                                      I have paid to airtel for a bill payment, which has been debited but didn’t received the goods, here’s the transaction code-

                                      UPI transaction ID
                                      [protected]
                                      To: Bharti Airtel Limited airtel.[protected]@hdfcbank
                                      From: PRAYAG VIPUL TEJWANI (HDFC Bank)
                                      [protected]@okhdfcbank
                                      Google transaction ID
                                      CICAgNDI-4SBfw

                                      Bill paid ₹2000
                                      Airtel customer support has been notified about the posted complaint.
                                      View replies
                                      I got an email from Airtel in response to my complaint to the PMO stating that they have made sincere efforts to resolve my issue with utmost seriousness. I disagree with them when they say that Airtel has looked into resolving my issue with utmost seriousness. My internet outage occurred around 5pm on 17th of May. And it was finally resolved around 1pm on 25th of May. After *188 hours*. In all seriousness, this is not the definition of prompt service. I made multiple calls to AIrtel customer service over the time my internet was down. Each time I was assured by their escalation managers that a technician would come soon and look into the issue. Day after day that did not happen. Until yesterday i.e. 25th May. And yet they have the nerve to say it was resolved with utmost seriousness?

                                      In all my life I have never seen such apathy on the part of any service provider. I faced the same issue a few weeks ago i.e. on 25th of April. And that time too the response from Airtel was extremely slow. That issue was finally resolved on 1st of May. Two such instances in a matter of 3 weeks and Airtel claims they are committed to prompt customer service?
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                                        R
                                        rk0317
                                        from Pune, Maharashtra
                                        May 22, 2023
                                        May 24, 2023
                                        This thread was updated on May 24, 2023
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                                        Resolved

                                        Internet down for 5 days. And counting. No resolution still.

                                        My Airtel fiber internet went down around 5pm on 17th May. Even today, after multiple follow up calls to Airtel Customer Support their technical team has not even bothered to visit my home to troubleshoot the problem. Each time I call I am assured that my problem will be resolved expeditiously. But nothing happens. I have made about 10 calls over the last 6 days. The case has even been escalated. But no resolution in sight. I just got a call...
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