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Updated: Dec 22, 2025
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Airtel reviews & complaints page 31

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P
Pramod96
May 26, 2023
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I’ve purchased a new phone and done eSIM process but process can’t be completed also physical sim is not working after that I’ve change my physical sim but still I’m getting the same issue sim reissue two times I’m suffering since 20th may till date facing the same issue visited Airtel store 4-5 times but my query hasn’t been resolved kindly do the needful as I’ve already mailed Airtel customer support nodal officer of Airtel of WB(West Bengal) and trai too regarding my sim block yesterday I’ve visited the store they told me my sim has blocked by cyber police kindly update if anything I can do to verify myself
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    M
    mohanrajoba
    from Pune, Maharashtra
    May 26, 2023
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    Address: Arihant, Plot No. 43, Sector No. 19, Koyana-nagar, Akurdi Chikhali Road, Chinchwad, Pune-411019.

    Dear Sir / madam,

    Please support for crediting Rs. 239 as re-charging amount to my Son's mobile No. [protected] (Prepaid plan). This amount was online transferred from my bank amount to Airtel on 23rd May-23.

    Please note even my son's mobile plan is not yet activated with required plan. But it is got deducted from my bank account.

    Also, I got the SMS from Airtel that, the Rs. 239 will be refunded to your source account within a day. But this is also not refunded to source account.

    Please look in to this and Support us. Actually we are using total 7 Airtel mobiles in my family. We are loyal customer for AIRTEL from last 15 years.
    This today's incident of Re-Charge amount deducted from my account Rs. 239 while charging mobile No. [protected]. (But not activated with required ). Even my son's mobile plan is not activated.

    Please do the needful.
    Airtel customer support has been notified about the posted complaint.
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      N
      Neeladri Paul
      from Singrauli, Madhya Pradesh
      May 25, 2023
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      Hi i have forgotten my Airtel bank mpin when I filling my details they don't match please help
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        R
        Rajesh T S
        from Chennai, Tamil Nadu
        May 25, 2023
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        Address: Hulimavu, Bangalore

        Hi, I have my SIM locked due to entering wrong pin thrice. When I call the complaints number for getting a PUK, and when asked for my DOB, I enter in DDMMYYYY format, it says "Wrong DOB". It is not possible. I definitely know my DOB. How to recover my SIM?
        Airtel customer support has been notified about the posted complaint.
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          M
          Manpreet10
          May 25, 2023
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          Website: www.airtel.in

          I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

          I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

          They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

          Please help.
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            A
            Abamn
            May 25, 2023
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            My money was deducted from my account of pnb bank but my recharge is not reflecting. I recharged my mobile number through Airtel UPI on airtel thanks app and money was deducted but recharge was not successful. So I report my issue to customer care but they said that no such transaction occurs even after sharing transaction details with them
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              V
              Vasant1305
              from New Delhi, Delhi
              May 25, 2023
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              I have taken sim few days back but from today my calling is stopped please start my calling
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                V
                [email protected]
                May 24, 2023
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                Address: kolhapur

                Hello,

                I have raised a complaint regarding the Airtel Xtreme fiber is not working since from 22nd May 2023. I have raised a complaint with concerned customer care, but they haven't responded and escalated the case.

                I have been working from home and there is financial and ethical loss for me if it's not resolved. It happened with me multiple times check the date 1st march to 4th March 2023.

                I have raised it multiple times, but no one has reached out to me and given extension of this request.
                Ticket ID: [protected]
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                  R
                  Rupesh Betwal
                  May 24, 2023
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                  Address: Indore

                  UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. I'm generated upc code under guidelines, but airtel company doesn't provide me upc code after so many attempts. Please resolve as soon as possible.
                  +2 photos
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                    M
                    marshel gails
                    May 23, 2023
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                    Address: Bangalore

                    Hi Team,

                    I have just ported my vi sim to Airtel., my Airtel connection is showing signal but I am not able to connect to 59059 for tele verification due to which my incoming call are not reaching and showing my number as not valid. I have already recharged my prepaid account and still the same.

                    Alternative number is - [protected]

                    this service very unacceptable.

                    Please look into this if your number are not reachable then why give that number in the first place
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                      S
                      sachin_88
                      from Navi Mumbai, Maharashtra
                      May 23, 2023
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                      Address: Navi Mumbai

                      From Past one month I am trying to port my number. I have been visiting Airtel Store every week and connected with customer care many times. I have been unable to generate UPC code.
                      Initially they told me as your number is part of family plan, first you have to remove it from family plan. I did that and now my number has single plan. Still i am getting this message once I try to generate UPC code for port.
                      "upc cannot be generated as there are subsisting contractual obligations with your service provider"
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                        B
                        Bhupendra Singh Df
                        May 22, 2023
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                        Address: Bijaipur chittorgarh
                        Website: CL-BHUPENDER

                        Hello,

                        FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your No Valid Reason, This is my Humble Request Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For to Free Fire Team To Unban My Account Player

                        Thank you ok
                        Name: CL-BHUPENDER
                        Id : [protected]
                        +1 photos
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                          P
                          Prayag Tejwani
                          May 22, 2023
                          May 26, 2023
                          This thread was updated on May 26, 2023
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                          Address: Pune

                          I have paid to airtel for a bill payment, which has been debited but didn’t received the goods, here’s the transaction code-

                          UPI transaction ID
                          [protected]
                          To: Bharti Airtel Limited airtel.[protected]@hdfcbank
                          From: PRAYAG VIPUL TEJWANI (HDFC Bank)
                          [protected]@okhdfcbank
                          Google transaction ID
                          CICAgNDI-4SBfw

                          Bill paid ₹2000
                          Airtel customer support has been notified about the posted complaint.
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                          I got an email from Airtel in response to my complaint to the PMO stating that they have made sincere efforts to resolve my issue with utmost seriousness. I disagree with them when they say that Airtel has looked into resolving my issue with utmost seriousness. My internet outage occurred around 5pm on 17th of May. And it was finally resolved around 1pm on 25th of May. After *188 hours*. In all seriousness, this is not the definition of prompt service. I made multiple calls to AIrtel customer service over the time my internet was down. Each time I was assured by their escalation managers that a technician would come soon and look into the issue. Day after day that did not happen. Until yesterday i.e. 25th May. And yet they have the nerve to say it was resolved with utmost seriousness?

                          In all my life I have never seen such apathy on the part of any service provider. I faced the same issue a few weeks ago i.e. on 25th of April. And that time too the response from Airtel was extremely slow. That issue was finally resolved on 1st of May. Two such instances in a matter of 3 weeks and Airtel claims they are committed to prompt customer service?
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                            R
                            rk0317
                            from Pune, Maharashtra
                            May 22, 2023
                            May 24, 2023
                            This thread was updated on May 24, 2023
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                            Resolved

                            Internet down for 5 days. And counting. No resolution still.

                            My Airtel fiber internet went down around 5pm on 17th May. Even today, after multiple follow up calls to Airtel Customer Support their technical team has not even bothered to visit my home to troubleshoot the problem. Each time I call I am assured that my problem will be resolved expeditiously. But nothing happens. I have made about 10 calls over the last 6 days. The case has even been escalated. But no resolution in sight. I just got a call...
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                            rk0317
                            from Pune, Maharashtra
                            May 22, 2023
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                            My Airtel fiber internet went down around 5pm on 17th May. Even today, after multiple follow up calls to Airtel Customer Support their technical team has not even bothered to visit my home to troubleshoot the problem. Each time I call I am assured that my problem will be resolved expeditiously. But nothing happens. I have made about 10 calls over the last 6 days. The case has even been escalated. But no resolution in sight. Just a few weeks ago my Airtel internet had gone down on 25th April. Then too, it required multiple follow up calls before it was finally resolved on 1st May. 6 days later. AIRTEL has cheated me!
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Rushikesh11
                              from Nashik, Maharashtra
                              May 22, 2023
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                              I requested Xstream Fiber Broadband Connection on the date of 3rd May 2023 with a payment online from the Airtel app.

                              I got a message from the Airtel "Due to some feasibility constraints in your locality, the New Airtel Xstream Fiber Connection request could not proceed.

                              Request Number: [protected]

                              Still have not received the refund Amount, Please look asap.
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                noorulali
                                from Chennai, Tamil Nadu
                                May 22, 2023
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                                Address: karaikal

                                I did recharge everymonth before expired date i did recharge and after expired also recharge now my sim is not working im working in uae
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                                  N
                                  Nivesh12
                                  May 22, 2023
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                                  I have Airtel sim, due to network issue I want to port this sim to other telecom company but porting code is not generating . It showing " there are subsisting contractual issue with your service provider " and there is no way to contact Airtel as they are not connecting me with customer care and there is no way left to contact them .
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    rameesh agarwal
                                    May 21, 2023
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                                    Complaint against
                                    Airtel
                                    Mumbai

                                    Mobile#
                                    [protected]

                                    We got the following message from you Airtel, which is not understood at all.

                                    नमस्ते, आपका रीचार्ज अभी पूरा नहीं हुआ है । अपने एयरटेल मोबाइल पर बिना किसी रुकावट के अनुभव का आनंद लेने के लिए, कृपया अपना रीचार्ज पूरा करें। अभी यहां क्लिक करें phon.pe/airtelpp

                                    We have recharged for Rs 300 for 50 GB data and you have sent instant message confirming the recharge had been done successfully but still your IVR recorded message does not show the data balance.
                                    This is a severe negligence on your part and instead of rectifying your deficiency and negligence you are blabing us that the concerned recharge had not been done successfully.

                                    RK Agrawal
                                    [protected]
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                                      U
                                      UTTAM33
                                      from Jalandhar, Punjab
                                      May 21, 2023
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                                      Address: Leedssports pvt ltd, Shop no 17, 1st floor, Mbd Mall - Ludhiana

                                      My sel[censored]ttam sharma my landline no[protected] from Ludhiana Punjab, My store internet was not working from 18th May'2023. i was reais ticket for the same but still no one content me and resolve my store internet issue. plz look this matter on priority and rectify.
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