Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 368

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
REMOS々 DEVENOM
Apr 22, 2020
Report
Copy

So i was offered a data pack of RS 249(now Rs 298) with REDMI Note 8 Pro which packs 4GB of daily data. For the first Month the data pack worth recharging but from the next month only 2GB was working with decent speed and the rest of the data (2GB)
Was downgraded with the speed of only 64KBPS
I called the Airtel customer care seriver every month for about 30-40 times but every time they give some useless tips that doesn't work, they downgraded the speed and now they aren't increasing it
And some time the customer care service agents talk too rudel
I am attaching two screenshots you can clearly see that.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vinay Kuhar
    Apr 22, 2020
    Jul 27, 2023
    This thread was updated on Jul 27, 2023
    Report
    Copy

    My Airtel setup box ID is [protected].
    I took airtel xstream connection in March 2020 at house no. 20, Minar Road, Karnal. Before and at the time of installation I was told by the representatives that I am entitled to Zee5 app for free for one year. However no such service has been given. Customer care team is least helpful. Either they do not receive the call or they tell that senior/boss will talk. Then they make us to wait for 20-30 minutes at a stretch on hold but no one attends the call and then the line is disconnected. Local representative was extremely arrogant when contacted on phone and no one is ready to own any responsibility. I am no more interested in availing such services and neither I will recommend this service to anyone. I request you to take back the equipment and refund my money.
    Airtel customer support has been notified about the posted complaint.
    View replies
    I, Yunus K Motiwala unfortunately having Airtel Boadband internet connection ID[protected]_dsl and Landline ID [protected] have to say that plan used my me is of 40 Mbps, but not getting more than 10 Mbps at any given time. Nor my landline is functional right from day one. Pleases help me in the matter on urgent basis. My contact registered mobile # [protected] and email ID [protected]@yahoo.com. Thanks if you are going to help me.
    Reply
    Hi, Am not using Airtel internet. I had prepaid connection before. and that has been ended and airtel people have converted the prepaid connection to postpaid without my concern, and the bill is being generated from last 3 months with out internet being activated. If I call customer care they are not responding. For the mistake of service provider why we have to suffer! Kindly take an initiative to solve this, if not I will file a complaint against this. And will take the issue to consumers court. my landline number is [protected]
    Reply
    Helpful
    1 other people found this review helpful
    1 found this helpful
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Milisingh
      Apr 22, 2020
      Report
      Copy

      Right now 22 april i have done recharge of 180 the amount is deducated but i did not got any messages of recharge not even internet is working these happens earlier also.
      What is these?
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sahaji
        Apr 22, 2020
        Report
        Copy

        Ello this is to bring to your notice. That online recharge remitted amount is not updated in spite of getting message from airtel portal that payment successful. On attempting to use the phone for calling desired numbers the prompt from airtel server is "your call cannot be processed as there is no sufficient balance balance in credit.. The mobile no in question is [protected] of ap and telangana circle./ an amount of rs! 49 was remitted through net banking on 21/04/2020 at 10.12 am. The hdfc bank portal from where the payment was donerelayed a message" thanks for paying rs.! 49 from a/c xxxx7950 to citrusairtel via netbanking "... Airtel portal further acknowledged" payment sucessful "quoting transaction ref no[protected]. However subsequently when customer attempted to call the airtel portalrelayed message like" the call cannot be progressed as there is no balance in credit "...
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ajay rajput0001
          Apr 22, 2020
          Report
          Copy

          Respected sir,
          My sim stop working suddenly while using mobile. I have reinserted sim several times and tried to insert sim in other mobile but showing no signal. I thought it's network issue in the area so i spoke to my neighbour about the network problem but he told he is recieving full network. I'm not able to communicate with airtel customer care on 121 or 111 both number are showing wrong. I have raised a mail on mail id [protected]@ng. Airtel.com but i didn't get any solution about signal problem on my sim card.
          In digital india we have every task link with mobile number. I'm job less without my mobile number.
          So it's my humble request to resolve my issue as soon as possible.

          Regards
          Ajay singh
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Siyad Mohammed Kunju
            Apr 22, 2020
            Report
            Copy

            I tried to recharge my data pack yesterday (21/04/2020) but the recharge failed and the amount was deducted. Until now, the recharge hasn't been successful. I tried contacting the Airtel customer care services but there was no response. Kindly resolve this issue as soon as possible.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sylvanus Tirkey
              Apr 22, 2020
              Report
              Copy

              I had never faced such type of problem ever from last two days my Airtel sim is showing no service and emergency call only I can't even call the customer service care 121 nor 198 to sort out or make a conversation to sort out the problem I request to fix the problem ASAP or give some helpful suggestions to fix it.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                joys chandran
                Apr 22, 2020
                Report
                Copy

                I am recharge my Airtel number [protected] through Netbanking on 22 April 2020 of rupees 98 . Recharge failure but amount debited my account. Please recover soon as possible

                Thank you
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sameesh Kumar
                  Apr 22, 2020
                  Report
                  Copy

                  Raised a complaint on 18th with broadband not working. The resolution time was 22nd on the call. I get a message the next day which is 19th that the engineer visit will visit. This did not happen until eod even after call follow ups.

                  I waited until today 22nd considering the pandemic to get another message that it is delayed until 29th. Is this a joke? They don't realize that i won't be getting paid if my internet is not working. The government is doing all possible ways to prevent the cash outflow of individuals and we have such people who take advantage of the situation.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    B.S.Jhingan
                    Apr 22, 2020
                    Report
                    Copy

                    My no is [protected] and address is c-65 anand vihar delhi-92. On 26-3-20, i charged my phone with rs79/- and without making any calls, it was indicated that i have no balance. I again charged with rs79/- again on 28-3-20 but still i could not make any calls. Several times i tried to contact 121 customer care but this is not available. Thus rs158/- is deposited without any calls being made. I fear to deposit more as i will loose money without any benefit. Please allow me to use this amount and keep my phone functioning. I have not been able to make any calls since 26-3-20. Early action is requested. B. S. Jhingan
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      s chandila
                      Apr 22, 2020
                      Report
                      Copy

                      Yesterday on 21 april 2020 i have made recharge on rs 449 for my prepaid airtel number through airtel app by using my icic card however the transaction got failed but money deducted from my bank account.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        AdityaSinghai
                        Apr 22, 2020
                        Report
                        Copy

                        I had paid my airtel broadband bill payment online via the airtel thanks app.
                        The payment was done and ₹707 were debited from my bank account.
                        Now into the airtel thanks app i got the bill for the payment but my internet balance is still zero even after full payment.
                        I had tried to contact all the airtel customer care numbers but there was no response from there. Further i get messeges of downloading some further useless apps from which my complaint still remains unresolved.
                        There is no such complaint option in the airtel thanks app and therefore i wasn't able to lodge any complaints.

                        Please resolve this complaint as soon as possible.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bolo Das
                          Apr 22, 2020
                          Report
                          Copy

                          Address: assam, dist.bongaigaon

                          I just connect the hostport
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Ssparsh
                            Apr 22, 2020
                            Report
                            Copy

                            Address: Vill Pali Post Pali

                            Sir i want to recharge my number then i proceed with airtel bank and debit card of central bank of india. I got otp and i proceed then my balance total of rs548 debited from my debit card and recharge was not done. Then i waited for 24 hour and it does not help me.
                            Then i contact with airtel customer card but they does not respond anything yet and i also contact with central bank of india authority they also do not pickup the call
                            And its taking more time i just want my money back
                            Please help sir.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manish Khadse
                              from Mumbai, Maharashtra
                              Apr 22, 2020
                              Report
                              Copy

                              On 21 st april 2020, while my working sim was still in my phone, early morning, the sim is not getting recognised. My mobile prepaid number is [protected]. As a result all my outgoing and incoming calls and data cannot access. I am not getting my bank otp etc..
                              As a result cannot call 121 or 198. Tried calling through other phone, but then there is no option to speak to customer care executive.
                              Kindly look into the matter urgently.
                              Even emails are getting auto relply.
                              I don't understand what is the reason.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ravindra Malhotra
                                Apr 22, 2020
                                Report
                                Copy

                                I have recharged my airtel dth account but service is not yet resumed.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  O
                                  OP_Superman
                                  Apr 22, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Shimoga

                                  I wanted to have Airtel broadband connection so I contacted Airtel executive and the executive came to my place to fill online form, after filling all the information i got a message form 121 for online payment however I made a payment of 4, 128 and the amount has been deducted from my account and payment was failed
                                  Apr 24, 2020
                                  Complaint marked as Resolved 
                                  My complaint has been resolved on that day itself thank you.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    [email protected]
                                    Apr 22, 2020
                                    Report
                                    Copy

                                    Address: BANKURA, WEST BENGAL

                                    I make recharge my sim card with Rs. 48 for 3 GB internet service on 21.04.2020. My mobile no is [protected]. But unfortunately the recharge facility is not provide. But Rs. 48 has been cut from my account. Transaction reference no. is IHM5476047
                                    Please give me 3 GB internet to my mobile no or refund Rs. 48.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      senthilkumar balakrishnan
                                      Apr 22, 2020
                                      Report
                                      Copy

                                      On 17 the april 2020 made an online recharge of rs 49 each for my numbers [protected] and [protected] through upi payment

                                      I received the recharge initiated message but not confirmed till date and the money has been deducted.

                                      Am not able to reach their customer care also due to covid19.

                                      Please take action asap

                                      Thanks

                                      Senthilkumar balakrishnan
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sujata Kamath
                                        Apr 21, 2020
                                        Report
                                        Copy

                                        Since today afternoon, i am getting 'network busy' error while making calls and then it gets disconnected. Others trying to call me are getting error that my phone is switched off or out of network.

                                        Please help as i am unable to make or receive calls. Tried switch off, switch on, reboot. Tried manually selecting mobile network. I can see full network in the network bar, also getting data service but unable to make or receive call. Please resolve the issue at the earliest.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Uninor / Telenor
                                          2
                                          (1803)
                                          EasyMobileRecharge.com
                                          3
                                          (158)
                                          Indian Institute of Natural Resources Management [IINREM]
                                          1.3
                                          (4)