Airtel Complaints & Reviews

I recharge my phone number via Airtel thanks app but recharge is not reflecting in the account and balance has been deducted.

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Hello,

On 14th of april 2020, i had recharged for rs.598 (Valid for 84 days-1.5gb/day), through airtel thanks app. To this recharge a coupon of rs.40 was applied in the airtel thanks app. The money was deducted from my account, but i couldn't see the recharge reflecting in my account. I checked with the 'transaction history' in airtel thanks app several times, and couldn't find the transaction.

So kindly look into the issue at the earliest, as additional rs.45 will deducted from my balance.

Regards,
Arjun n l

Airtel customer support has been notified about the posted complaint.

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Address: Flat # 301, Park Road, kurnool, AP, India

Dear sir,

I was holding airtel number [protected]. By entering wrong passwords the sim got blocked. I need a puk code to use this airtel sim card. I am enclosing my aadhar card & copy of sim card for your reference. Actually, i think the number is under my nephew's name (Mohammed habeebuddin sameer), write now he is not here he is in the united kingdom studying there for future studies. I request you to change my name or send me a puk number to unlock the phone at the earliest.

I hope you will do the needful at the earliest as my bank accounts are linked with this number.

Mohammed farough uddin sohel

[protected]

[protected]

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Address: Airtel

I recharged my number through airtel thanks app. Recharge was successful but still I didn't get my recharge even after 4 hours !!!
Still no sign of crediting my account. In difficult situation like covid19!!

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My airtel broadband stopped working in February 2020. I had called customer care multiple times in the same month but the issue was not resolved. I asked for deactivation of the services on the call, but again nothing was implemented.

After that, the landline that was provided to me with the broadband stopped working and there was no way for me to reach customer care on phone. I sent an email to airtel customer care on March 21, 2020. I got no response, it has been more than 25 days. Moreover, I get a call on my mobile every now and then to pay the bill for the last two months, but when I ask them to discontinue their services, I get no help in the same.

Airtel landline number[protected]
Bhopal, Madhya Pradesh

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Dear madam/ sir
On april 14 i was recharged to one airtel number. But the number i was recharged which is in not service. The recharge was done through google pay. I really don't know what to do. So please kindly reverse the recharged amount to another airtel prepaid one of my family have. That day already i send one complaint about my issue. Your people contact me throught email. But unfortunately that tine i missed the chance to reply immediately. I am really sorry for that. Please kindly give me another chance to resolve the issue.

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Didn't received any recharge while amount is deducted from my account.
Rs. 1498 on airtel number - [protected]
Done through my airtel app
Payment through paytm app
Transaction id[protected]
Also the app showed that recharge failed and amount will be refunded in 8 hours. But didn't received any.
I have emailed regarding this but didn't received any reply from bank.

Apr 16, 2020

Complaint marked as Resolved

Stay Alert. I got a SPAM call from person asking OTP while having my mobile number linked to UPI. This website is a shit and helps fraud.

Airtel customer support has been notified about the posted complaint.

Apr 16, 2020

Updated by Ayush Raghuwanshi Please help. I'm not that rich . 1498 rupees means a lot to me😭

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My mobile number [protected]. I recharged via Airtel app. Amount deducted from my bank account but recharge not done. No history in Airtel app transaction. But amount sent. Please rectify my issue.

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I have recharged my mobile no [protected] with amount rs.149/- on 15 april 20 at 08.26 am through airtel app and amount paid through airtel upi. The amount has been deducted from my account but recharged has not happen till date.
Detail of recharge as below-
Upi transaction id[protected]

Amount rs.149/- on 15-04-20 at 08.56am
To — airtelin. [protected]@axisbank

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I have ported my sim from dolphin to airtel but even after so many days i am not able to recharge the airtel number. Everytime it shows recharge failed when i select the operator as airtel and my incoming and outgoing services are stopped. But when i select the operator as dolphin the recharge is successful but my dolphin sim shows no service when i insert it in the mobile.
Please resolve this.

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I tried recharge for two times for a same number and for both the money has been deducted.

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Address: Tc-17/1644, sreepadam, Katturoad, poojappura p. o.

Website: Airtel recahge

I have recharged through airtel thanks giving app and payment was done through upi bhim. My money rs 399 was deducted from my account but app is not showing that transaction and my pack is expired. Airtel customer care is not getting connected and its the worst experience. I want my refund or recharge to be done as soon as possible because it is expired

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Address: Chandigarh

I have made the payment for fibernet connection for rs. 942 on march 18, despite the assistance given by senior and other team, we are still struggling with the internet connection. The caf [protected] and the transaction id is[protected]. The airtel executive visited us on april 4 and placed the set up box with no connectivity and assured us that the connection will be up and working by april 6. Then again the executive visited us april 12 and assured that this be taken up soon. I am extremely fed up with the services and wanted them to either fix the issue or refund by money back.

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Apr 16, 2020

Updated by preeti kanwar Another fraud has been made through this complaint wherein Rahul Kumar Emp ID: 709145R called from phone no. [protected] and took INR 15000 from my account in the name of refunding my actual payment of Rs. 942. This is one of the worst experience i ever had.

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I am Airtel prepaid user and they are charging Rs 598 for unlimited calls and 4G internet for 84days. I have given many complaints to service provider that i am not getting internet even though it is showing as 4G it will take 2 to 3 mins sometime not even load Google home page.

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Address: Hajipur, Bihar

My father's airtel sim is not working for two days now. We have checked everything, reinserting sim, checking settings but nothing worked. We called customer care too but no one picked up the call.
His number is [protected]. Please check the problem with this number.

Can some one please help assess the problem with the sim?
We recently recharged the sim too.

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Address: KESHAVPURAM KALYANPUR

I have recharged my mobile no [protected] with amount rs.698/- on 10 april 20 at 10.22 am through airtel app and amount paid through google pay. The amount has been deducted from my account but recharged has not happen till date. I have to again recharge with 598 on 12-04-20 to resume services.
Detail of recharge as below-
Upi transaction id —[protected]
Google transaction id — cicagkdhibzonq
Amount rs.698/- on 10-04-20 at 10.22 am
To — airtel hdfc upi master login - airtelin. [protected]@axisbank

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Address: chennai

Hi this is

I lost my mobile yesterday mobile no: [protected] could u plz block my SIM CARD and let me know the procedure to apply for a new duplicate SIM CARD and if there is any charge for that...?

with regards

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I recharged my airtel number ([protected]) on (15/4/2020) through airtel app with rs 598.0. Then a message came saying that bill payment of rs 598.0 has been initiated towards your airtel mobile [protected]. Txn id :[protected]. The payment will get posted to your airtel account within maximum 4-hours.
But later it says that payment failed : your recent transaction for airtel mobile number : [protected], amount rs 598.0 and txn id[protected] has failed but the amount of rs 598 deducted from my hdfc bank account. This is a fraud in lockdown. Please refund our money (Rs 598) otherwise recharge our number.

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I was recharged worng airtel number and raised complaint to customer support team but till issue not resolved.It is wrost support team and never seen this type of service.

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I have done recharge of rs. 399 on airtel mobile no. [protected].. dated- 8/4/2020.
amount has deducted from my account, but recharge didnt complete. even i got the messege regarding refund. it has been around 7 days but amount has not refunded yet in my account.

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Airtel reviews & complaints page 372

money deducted from bank for recharge but recharge is not reflecting

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