Airtel Complaints & Reviews

My airtel connection for landline and wifi (Landline number: [protected]) got disrupted due to the cyclone amphan on 20 may 2020. Both landline and wifi are not working. A complaint was registered with the company on 2 june 2020 because the company refused to register any complaints before that. We explained that the connection has not been working since the cyclone and they said that a technician will call back within 4 hours. The technician called back but he did not do anything, just said that this is not a normal situation and they won't be able to help immediately. Then we find out that all our neighbours had their network restored because they paid the technician additionally and ours was not getting restored because we were not paying what is essentially a bribe to do the work on time. We called the airtel helpline again today and explained it to them again. They admitted that the complaint issued on 2 june 2020 was still pending so we can't issue a new complaint but that they have escalated it. We told them that it has been 20 days since we have not been receiving network and we are still paying for the service and we wanted some concession or waiver in our bill, but they did not offer any proper solution, just said that the technician will call me in 4 hours and see if they can fix the issue. We asked airtel to: 1. Fix our network connection without making us pay bribes to the technician 2. Give us a waiver in our bill for all the days that the service was not working.

Since last 3 months sms not getting

I have been posting complain till it resolve I have recharge my number
From airtel website but after deduction of
Recharge amount from my account it flashing msg.
To create an account with airtel and aking for imps and other detail which i don't have,
And i dont want to create an account you should ask
To create account before deduction of amount not after that!!!
You are just forcing people to create account with airtel which is not good!!!
Kindly give back my amount which is rs.219 transaction id is
[protected] & amound deduct on 12 april 2020 at 16:41 to account
Airtelin. [protected]@icici
My contact email ([protected]@gmail.com)

Hello,

I've paid for a new broadband connection on 26th may 2020 and till today i have not received any update or refund or any form of communication from airtel regarding my connection.

Caf number and payment proof attached.

Kindly refund the amount or provide an update on the status on installation asap.

Contact number [protected]

Sir i have mistakely recharged my no. Instead my my no. I was going to recharge my mothers mobile but i did wrong.
Wrong no [protected]
Right no [protected]
Recharge amount 149
Transaction id[protected]
Rechaged on 7 june 2020 16:43:43

I had ported from jio to airtel recently, the service centre guy asked rs. 50 and also told that it is only for porting and the sim wont have any recharge value, later i saw on back of the sim card package, there is not price mentioned, i asked the manager the mnp is for free of then why are collecting charge
He replies its official you can complain where ever you want.in this case both the service center and company are fraud, i tired to contact airtel through existing airtel customer number but i could not talk to them by any means, there is no response for my email also, this kind of frauds should not be spared so please take action. I managed to get pic of the stores bill register ani had ported from idea to airtel recently, the service centre guy asked rs.100 and also told that it is only for porting and the sim wont have any recharge value, later i saw on back of the sim card package, there is not price mentioned, in this case both the service center and company are fraud, i tired to contact airtel through existing airtel customer number but i could not talk to them by any means, there is no response for my email also, this kind of frauds should not be spared so please take action. I managed take a pic of store's bill register and attached it to complaint. My contact no [protected]. Email:[protected]@gmail.com

On airtel mobile app, i have recharged my mobile number [protected] through net banking for rs. 249 on 7/6/2020 and received an sms with txn id:[protected]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

I have applied for port from vodafone network. But it got rejected saying incorrect upc number. Am trying to reach executive through 121 but i could not.

My mobile phone no. Is [protected]. Since 6 months while i am talking to somebody the line gets cut and the other side person thinks i am purposely disconnecting and this has created friction in my friends and relatives. Complained to 121 but there is no effect. They do not care at all

Dear support,
I have recharged my mobile number [protected] through airtel app for rs. 598 on 5th june 2020 and received a sussesfull sms with transaction id[protected]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Please check amount detection screenshot:

Since 6 months the internet goes on and off. I have made phone calls, written email complaints calmly and roughly but no one cares

I have recharged my airtel mobile number [protected] with 598 from amazon pay with operator reference number :[protected]
I have received successful message from amazon and also mail of successful recharge.
But i haven't received recharge on my number.. And im attaching photos for reference
Please get me refund..

I had done recharge in wrong number of airtel. Kindly please do recharge in my correct number my contact number [protected]. Transaction id[protected].

I have used this airtel simcard for a very long time but am surprised that airtel has continued blocking my account which annoys me most of the time because i can't make transactions even when i want to, am not happy with airtel & i will never stop using my good airtel simcard of [protected] & my name is namukasa justine
Please i request & beg that you unblock my simcard

Dear Airtel,

I am very sorry to inform you that 6 working days have been over and still no response from airtel service. I have complained on 1st june 2020 regarding unavailability of service error code B001.

Every time i call customer care and they are telling our service man will visit you today. But no one is there to attend and resolve the problem. I have been fed up of calling customer care and lastly i found to take action.

How can be so much delay in a premium paid service. And moreover i am being charged everyday @11 without availing the service.

Name-Soumalya Sen
Address-4/3k/130 Sarsuna Satellite Township, Kolkata-700061
Airtel mobile no. registered-[protected]
Airtel dth no. -[protected]

I got call from a service boy on 3rd june and he told that he will visit me on the day but he didnt came the thing is now I am following up the service guy by calling him and he is saying lets see if I can manage I will come.

Service boy mobile no. -[protected]

Hope to get some positive feedback soon.

Regards
Soumalya Sen

Attached screenshot for evidence

On 30.5.20 airtel pack of rs219 has been paid twice. Extra amount paid in the first instance of rs219 may please. Be refunded immediately.

Dear sir or ma'am i want to inform you that i am chaudhary shivaji my problem is that before 6 month ago one person (Pawan kumar chaube) connect me he his from kolkata (Sectors 5, & 12) and take 2-lac 84 thousand by me and he promised me that he will installed tower on my land but end of the day he got switch of the phone and i have no sources of reached on him i have many more questions, i have all documents that given by them but i don't know that is true or false please help me out i have all transactions in (Bharti engeenring)& (Hariom vishwakarma) account so i have all proves they all contact me by this no -[protected], [protected], [protected]

Hello,
I am a new user of your broadband service. I paid two times the connection amount ₹2828 for transaction faliure issue. Can you please refund the last amount.
Account no [protected]

Txn no[protected]
Txn no[protected]

Both are paid by me. Please give refund any of one. I need money.

Usually the daily data resets around 12am. But for the last 2 days, my daily data is not getting reset and it shows 0 gb. I still have my daily 2gb/unlimited pack validity for 20 more days. This is clear cheating by airtel.

I went to the airtel store to surrender my connection. After arguing a lot they issued a request id. But the request id was for technical service not for surrender. I visited d store again, to surrender it but they are not ready to take the surrender process. They gave me another i'd and said it wil be done. But nothing happened instead i am getting calls from their technical teams to resolve the connection problem. I clearly mentioned them that i want to surrender. Here are the two i'd generated by them
[protected]
[protected]