Airtel Complaints & Reviews

Hi this is venugopal s
I have done recharge of rs 698 and from offer i have paid 648 via my airtel app from gpay, the amount had detucted from my account and transaction is confim from gpay but in my airtel app it is showing failed and my amount is detucted and it showing the amount will be refunded with in 8 hrs but it have been more than a day still now redund has been not done my number :-[protected] kindly plz revert the amount to my bank account plz
Tranaction id[protected] amount 698 rs date :-17/04/2020
Time 6:36pm kindly plz resolve the problem asap

Rs.45 recharged someone from my phone pay but amount is deducted by bank and they will also get message recharge done on[protected] transaction i'd will be mentioned below [protected] but when they call fron mobile again told pls recharge your mobile u have no balance what it mean shut # off your airtel company every time your failing the services

Since 07.04.2020, I am not able to receive / make calls from my number. The mobile no is a official number. My complaint no[protected] raised using airtel thanks app is not yet resolved but closed on the due date i.e. 15.04.2020.

Recharge done through airtel thanks app not received yet.(refer transaction details)

My latest bill for handphone [protected] by service provider Airtel has charges for International Roaming plus taxes. I have never demanded ainternational Roaming and thus this charge has to be withdrawn.

I have recharged my mobile number [[protected]] through net banking (Phonepe) for rs.548 (Coupon applied) on 24th dec 2019 and received an sms with transaction reference [ p2004120045228243506073]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account...

Hello,

On 15-apr-2020 i had made a recharge of rs.598 to my dad's number through airtel app. The money got deducted and recharge was not done. Than again i made a another payment and than recharge is done, so i havent got my refund money of 1st transaction. Here is the transaction id from bank.

Narration:upi-airtel hdfc upi mast-airtelin. [protected]@axisbank-utib[protected]-on tapping pay you, cheque/ref. No :[protected]st transaction)

Narration:upi-airtel hdfc upi mast-airtelin. [protected]@axisbank-utib[protected]-bhartiairtellimite, cheque/ref. No :[protected]nd transaction).
Request you to revert back my money.

Regrds,
Akshay. S

I am manjeet ray gandhi, i am not sending a sms on another number, please give me a solution
Thank you

I used the new superhero feature to recharge a number though the my airtel app showed it as fail but mony was debited from my sbi account. Also this feature doesn't keep any transaction log. Though at 2nd try it was successful but i didn't got a refund of the 1st amount which was debited. The number registered with my airtel apo is [protected] and the number i was recharging is [protected].

Yesterday i recharged my mobile number through airtel app of Rs 219 on which the company offers flat Rs 25 cashback . But after recharging no cashback was credited to my account. I feel.cheated because the company didn't give me cashback as shown on offers please solve my problem

Had recharged of amount 399 from Airtel app to other number of Airtel. Recharge got failed and amount debited.
Message given was amount will be credited back to account within 8 hours it’s been 20 hours still no amount credited and unable to reach to support

I recharged my airtel number [protected] on (15/4/2020) with rs 598.0 through my airtel app using netbanking. A message came saying bill payment of rs. 598.0 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours and the money deducted from my hdfc bank account.

Afterwards a message came saying payment failed: your recent transaction...

Hi Team,

I recharged Rs.558 for my airtel no [protected] on April 14, 2020. The transaction failed but the amount got deducted from my bank account. Please refund my amount ASAP.

Transaction ID:[protected]

I recharged through Airtel app.

Thanks,
Abinaya

I recharged my sim for ₹448 via the airtel app using my debit card. During the process, i received confirmation message from the bank about the debit of ₹448. The transaction then failed showing recharge failed. But the money was deducted from my bank account

Bill payment of rs. 448.0 has been initiated towards your airtel mobile 99011xxxxx. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.

Syn - inr 448.00 dr to a/c xx4910 on[protected]:02:12 for ecom txn at ha2rupyu - bhartiairtellim avl bal: inr xxxxx. Xx. If you find the txn suspicious, sms block to [protected] to block your card temporarily or call our tollfree no.[protected]/[protected].

I have tried recharge a airtel prepaid number in airtel payment bank account dated on (16/4/2020) to rs.249 pack. But amount has debited in my account without recharge. Recharge transaction failed, but amount is debited, transaction id (Protected) not refund till now. What i do? Please response and resolve the issue., i have tried to call many times, there is no any response for airtel customer care number, kindly do needful and refund immidiatley

I have recharged my [protected] Airtel no. Yesterday with 349 plan. I got SMS and the amount also debited from my bank account. But the recharge is not done yet. Customer care service is not responding also. Please do something.

Regards
Kishore Gupta

Hello,

I am writing here to you get aware with my concern about airtel. The day before yesterday (15/4/2019) i have recharged my mobile number with rupees 598 i. E combo pack. I have started reaching airtel the day itself, but still the solution is pending and no proper response from their side. I have tried reaching via call cutomer and also writing email to support team.in this pandemic situation i can't connect with my home and friends as i am working away from native. Usually i will call my family daily. But last two days can't able to contact my family due to my old plan expired and they repeatedly suggesting me to recharge through ivr, its ridiculous and furious.

Please help me to get my amount back asap.

Regards,
Dinesh

I never signed up for postpaid on prepaid number for airtel. I made an enquiry for airte postpaid connection and got a new postpaid connection. Now i'm getting postpaid payment notification for my prepaid number.
I checked on airtel thaks app and showing my prepaid connection as postpaid now.

I didnt signed up for this. And i tried to contact airtel customer care. Only ivr self help options available. Couldnt find any articles in faq in airtel website/application.

Dute to covid-19 lockdown i'm unable to visit any airtel store to enquire about this.
I want an action that to restore my prepaid connection.

I did my recharge of INR 558 on april 8 2020, amount was debited from my PNB but recharge was unsuccessful and today is april 16 2020 and i still didn't recieved any refund. transaction i'd was[protected].

Dear sir
I have recharged my mobile no [protected] for rs 379/-(399-20/app discount ) through airtel thanks app and amount has been deducted and got a message from customer care that Txn ID:[protected] but sim is not recharged yet, I have tried calling customer care since last 2 days but not getting any opstion to connect with u then at last I mailed to 121, ceo and some nodal officer mail id from my regiestered mail id with you even I regiestered my complain in consumer forum portal but did not get any response from your side . After waiting 2 days I am going to recharge my mobile once again for 449/- so plz now return the previous amount of 399/- bcz now the previous recharged would be waste if after 15 or 20 days u will solve that, 8 have faced much difficulties not having recharge for 2 days, was unable to call anywhere and now I want my money back any how from the previous recharge .
I am attaching screenshot of previous recharge for your better understanding .

Note- me and my family using airtel sim since last many years but this type of customer care response I didnt see anywhere else, I did everything to rectify my problem, calling, tweeting, mailing everything, plz do the needful it's our hard earned money .