Airtel Complaints & Reviews

Hi,

Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 8 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys.

Sir/madam
I had requested airtel for many times to solve the network problem. But still i am not getting any solution. I have been facing a big network problem for several days. So please do something to solve this problem.
Please call me on my alternate number [protected] so that i can explain you better.
My airtel no : [protected]
Pin code : 781337
Village : moiradanga
P. O chengnoi

Dear sir/madam,
Kindly look into this.. Airtel making fool to all people by providing this kind of service which i had not used internet since paid of bill last month still showing that had used more than 18 gb which is fooling to me. Customer care team always talking with me bad manner that i had used internet but i had never used service and could not able to use after my bill cycle please help me at the earliest. Also not helping to port out from postpaid to prepaid.
Regards,
Sheetal gaikwad
[protected]

I recharged my mobile [protected] through sbi netbanking as on 26jun 19 amount 448. Sbi said payment successfull, but amount not added my airtel mobile recharge. I contacted sbi as well as airtel. Sbi said payment already transferred to airtel, airtel said payment not received. So what should i do. I contacted again airtel and bank also. Both are on same stand

I am a consumer of airtel digital tv having account num :[protected], i have recharge my account on 15th sep 2018 with annual plan of infinity all sd & hd channels.
Till few days before my account validity was till 14th sep 2019, since 8th of aug 2019 it has been reduced to 28th aug 2019, and all the sd channels are been blocked by the service provider only hd channels are aired. All this is done by the service provider without any concern of the consumer nor intimating the consumer for all such deeds.

When i have my account valid till 14 sep 2019, why my account validity has been reduced?
Why the channels are blocked when i have balance in my account and validity is still left.

Its been frustrating to be with airtel, every now and then i have to get connected with airtel for unnecessary issued created by airtel.

Migrating, channels selections, validity reducing everything is done by service provider with taking any concern of the consumer. Making fools to people by making false commitments and charging twice for the already payment made.

From airtel i got the resolution for error codes, on my email id, which was not my problem, airtel executives just copying and pasting without reading & understanding the complaint.

Since last week, requested many times, email them, but not proper response given, also direction letters from trai also send, but no proper response is getting.

I port my airtel number into jio in april 2019. I made bill payment which was generated at that time.
After that a bill is generated again for the month in which no. Is ported into jio.
Their is no information from airtel and they charge late payment of 100 for that month.
Earlier the bill amount is 444 whose information i recieved in june 2019. But in august total bill amount becomes 881. When i call to customer care they said i did not make payment of november 2018. But bill genertaed after november they did not add the previous pending amount of bill in the bill cycle upto april 2019.
Please look in this matter and solve issue as soon as possible.
Regards
Gourav dhiman

Hi,
I have subscribed for dnd and have received a confirmation from airtel that the dnd services are on, however, i continue to receive irrelevant telemarketing messages like the one attached in the screenshot below. I'm also being harrassed by tele-callers on a daily basis.
This is really detrimental to my privacy. I request you to please take strict action on this issue.
Regards,
Shreyasi

Dear sir,
I have been an airtel prepaid customer for many years but i have not been able to make a call or sms to any number except 121.
I have complained many times and many times the complaint according to airtel store team gets resolved but in reality its the same situation
Then a customer care officer suggested faulty sim.. I swap my sim 3 days ago but still same problem persists. I cant make aby incoming outgoing calls or sms.. However my incoming sms and calls are working fine..

My mobile no - [[protected] ]

The customer care just does not know whats the problem and what could be the solution.. They hang up many times.. I have visited the airtel store also but there also no one know the solution to my problem. One of them did profile reset still nothing happened.
I want an action to be taken immediatly.

Regards,
Yogesh

Hello,

I am last 6 month facing a problem many time that is channel not working error is b001 and i have complain in coustmer care and tell to ms vanisri, she is talk to me very roudly and did not give any logical solution. One think i want say that i do not pay any amount to you for service to us because your company service engineer visiting my home many time and i have paid your company service engineer fee many time in one problem because i have paid already to you in monthly charges for service if you do not resolve in my problem so i can go for legally.

Kindly resolve urgently

Regards
Tarun jain
[protected]
Customer id: [protected]

I've received a bill with inflated charges on my number.

My international roaming pack shows 4 packs, while i just have used 2 of them. The other 2 are incorrect billing and double charges.

- 10day pack activated on 23 july 8am chile time (This should be valid until 02 aug 8am chile time)
- then i deactivated my mobile services from early morning chile time (Maybe 5am) to 3pm chile time on 02 aug.
- then activated 1day roaming pack from 3pm chile time on 02 aug (This should be valid until 03 aug 3pm chile time)

So, essentially i used
- 1 10day roaming pack
- 1 1day roaming pack

Now my bill says
- 2 10day roaming pack
- 2 1day roaming pack

So, this is completely incorrect and needs to be corrected. I've been using international roaming for many years now and this is the first time i'm seeing such incorrect billing.
Please correct the same and revise the bill accordingly.

I am facing a problem after updating my stb, stb is not working for the last 20 days, i called customer care several times but did not get a proper reply from there (Amarjot, simran, supriya, bhanumati, sangeeta, lalitha, kamini, lucky, and pranali) spoken to all the customer care people above, but they have not resolved my stb issue, they cut my call without giving me a solution. Told me to complain to consumer care.

My airtel internet bill is pending because there is family emergency, as my father is suffering from blood cancer, mom knee replacement is done some days ago, my husband suffering from tronchanteric bursitis. I am getting calls after every hour for airtel payment from different numbers, executive not talking propoerly & rudely, who gave them this right.

We have opted to switch from airtel postpaid to prepaid and since 12th, it’s been 5 days that the mobile numbers [protected], [protected] are not functioning. We have already reached out to the airtel centre in habsiguda hyderabad and there’s no progress. The salaries of the workers under our firm are blocked as to transfer them the salary we need the mobile activated as it gets the otp. We are using airtel since many years and is this the way you pay us back?? We didn’t expect this from airtel.

Sir

I month ago i applied for an airtel dongle. The customer care executive asked me to take a new sim connection inorder to get the connection. I waited for two weeks to hey the dongle but i haven't received anything. So i asked him to disconnect it. Now the airtel people are calling me and saying i have to pay 900 rupees as bill charge. I haven't used the sim

Hai is am airtel dth user since 5 years i didn't have any complaint till last month. From 7 august i lost signal last 2 days it automatically rectifyed but yesterday set up box suddenly stopped working please help me my customer i'd [protected] mob [protected] please any airtel company set up box available for purchase of my favorite so please replaced my dth settings setup box

Unable to recharge after post to prepaid on airtel on [protected], I have done post to pre on 2 numbers same day, one of the connection is active and recharged successfully another one is migrated to prepaid as well but cannot recharge, please call me on [protected] for more details. Chennai

I live in sanjan(396150) in valsad district.where i live there is only one point of network and internet is not working.i have done complaint but no action taken.i have 3 members airtel sim sometimes call also not going.from my house across 800 m maharashtra border starting.so many people in this area are facing the problem.so please do the needful and solve the problem as early as possible

I am using 4g hotspot. It is not getting connected in green signa, but gives mesg in wireless network connected and excellentl, only if it gives yellow signal it is getting connected. Green indicates 4g, yellow is 3g. It is also erratic, off and on every few seconds. Is the problem with the instrument or tower nearby. I went to the service center of airtel, chennai anna nagar. They told me to change the sim. I changed the sim few days ago, even then the same problem.

Cheated me after taking money for some offers which airtel promised and they cheated me.

I have recorded calls made to airtel customer care people.. And i can put as proof if required..

Now it is cancelled without resolution. I want either my money back or my infinity plan back.

Planning to complain at higher level and considering this as a starting..

Please call me for more...

Dear escalation team,

I am following up for last couple of weeks for upgrade of my standard set top box to hd set top box but i am not getting response from your side. This has been escalated several time from my end but airtel did not respond on that. I called customer care and talk to supervisor ms saranya venkatesan and mr. Godwin paul and they also gave same response that my ticket will be resolved in 24 hrs.

As on today, case is still pending and poor/no response from airtel.

I have been associated with airtel since 10 years now and regret to see such an absolute poor and redicolous response.

There is absolutely no follow up, no technician call from airtel for this simple case.

I am sorry to say but airtel has kept no option to me leaving and going to other service providers.

Please close this issue and i do not want any response now from your end.

Thank you.

Regards,
Aniket andelkar
+91 [protected]