Airtel Complaints & Reviews

I had channel 256, &flixhd as part of my kerala mega hd package and without informing the customer they removed it and added a few other news channels which i'm least bothered about. This is atrocious and i want to object such decisions taken by the dth providers without informing the customers. Now i will have to pay additional 19/month for a channel which was part of my package when i ordered it.

I purchased multi dth connection of airtel which as their customer care was for 1100.00 something but when engineer actually installed the same charged 3300.00 and also made some damage to walls
When i made the complaint to airtel customer care they said its a third party case and they charge higher. How come i know its third party when the engineer was sent from airtel office to me.
New connection of airtel hd is not for 3300.00 and when company is installing just a second setup box and charging 3300.00 in name of wire, camera, recharge and setupbox is not justified.
Companies are cheating people and their should be some law against this as if in a single house there are more than one tv than why consumer should pay for connection for each tv

I recharged my above mentioned number for
Rs 1699/- through airtel app on 11 nov 19 at 0930 hrs by internet banking. Immediately after recharge i received following messages in the sequence mentioned:-
From precharge "thank you for recharging. Your new pack with unlimited call and data benefit will start from[protected]. Till then your current pack benefits will continue."

From erecharge "recharge done on[protected]:24am, mrp:rs1, 699.00, gst 18% payable by company/distributor/retailer, valid till:#, transid[protected]. To check your balance, validity, call tariff and best recharges, dial *121*51# or download my airtel app, click www.airtel.in/5/LBNV
Truly unlimited calls to any network and 1.4gb data per day. Also, get 100 national sms per day. Validity 365 days. Download the airtel tv app. Click get. Airtel. Tv"

From 56565 "important update! You will not be able to call and use data services as your sim card is damaged. To resume services change your sim free of cost from nearest airtel store or any retail outlet. Once you have the new sim just sms sim new sim number to 121."

Immediately after these messages my sim stopped functioning because of which i am not able to communicate with anyone and led to a great inconvenience.

I approached balaji airtel store, delhi road, rohtak, harayana. They asked me rs 30/- for the replacement of sim. When i told them about the message received from 56565 (Given above) they refused to take account of it and also refused to give bill for the charged amount. Then i called customer
Care when junior executive were not able to resolve my issue they transferred my call to mr salman who claimed himself a senior team leader. He was very very rude and blamed that i have damaged the sim myself and i have to pay for new sim. I requested him that i don't want to continue with airtel and want my recharge amount refunded but he refused to refund the amount quoting policies of airtel. On the issue of providing bill for the amount charged by airtel for sim replacement, he advised the local employee at airtel store to provide bill which the employee has agreed.
However, insted of giving me proper bill, airtel employee gave me torn peice of paper of approximately 2x3 inch size with "janta shoes" printed on it and scratch rs 25/- on it which was earlier told to be 30/-.
When i objected to this she took that paper and thrown it in dustbin and specifically told she has done a great favour as even airtel doesn't provide any such bill books and now do what ever in front of at least 10 customers and the staff. This was embarrassing and not befitting a telecom giant like airtel.

They have registered my name as 'bhaves' which is actually 'bhaven'. Now i am having problem with my sim card, i am unable to call, my incoming call is busy by default & they cannot give me another sim card. Neither can i port it into any other company nor do i get speed on internet. I ported my idea number to airtel for fast internet speed. Please solve the problem as i unable to use the servies.

I wanted a pre-paid connection without my permission the sales person has given me post paid. I was never asked or informed about it. I even asked the guy for confirmation, he said it is pre-paid and then he without my knowledge has given me a post-paid number. No he is telling me i have to pay 499 x 3 bill only then i can convert to pre-paid. I using other networks jio and vodafone where for three months my prepaid charges are only 499. Why will i opt for such a expensive plan. I have been deceived and subjected to mis-information.

It would be great shame if this type of miscreants are let to get away with it, without being penalised.

Thanking you

Karthik

Dear sir/mam,

I mohammed faiz. Using a sim card of tata docomo number +91 [protected]. As tata docomo is merged with airtel. I couldn't able to contact tata docomo as all the service has been closed. The reason i need this number because i have given this number in my bank, passport and all my accounts. I humbly request you to activate or issue me sim card with the same number as soon as possible.
Please let me know the procedure how to reactivate or get new sim card..
Yoyrs faithfully,
Mohammed faiz

I buyed asus zenphone max pro m1 i was to get 12 months 10gb extra data exvery month.
Till 8month i received after that i haven't received so i complaint on mail they have provided me extra 10gb data with validity till 2jan 2036.
I received it so because it's validity was till 2036 i was using as less as possible data so that this data can be helpful to me in case of emergency.
I recharge extra rs48 2-3 times in which i receive 3gb extra data with that period validity only i. E. 2jan 2036.

Issue - last week my data was 10gb i have also attached a screenshot now they without any information vanished all my data and currently i don't have any extra data.
Upon calling them they said that it's airtel app issue and they have send me email regarding the validity of it's period so when i checked my email today there was no such information regarding this.
And also why should they send such an message on email.

Really fed up from their services my data should be 13gb as 2day ago i again recharge rs48 3gb data but now it's just 3gb with again validity of 2jan 2036.
I want my data back as it was not a fault from my end and i have spended money on it. Money doesn't grow on trees.

This shows that you are frauding and cheating with customers

I don't know how the new month data start i didn't want to use the date so please deactivate the plan.
-issue date on nov 12 2019
-my name is valli sreedhar
-my number [protected]
-my airtel dongle number [protected]
-deactivate the service adv 6 months plan
- money problem so i don't want use the data pack
So please grant to deactivate my airtel service

Hello team,

I have raise complaint for airtel dth stb is now working @9th nov.

Without resolving the issue i have received message from airtel team stating that issue has been resolved.

Till now this issue has not been resolved.

Could you please validate and do the needful.

Regards,
Mohammed asrar
Cell: [protected]

Airtel dth reference : 96974744

There is regular network breakdown in this town (Krishnarajpet) the same happened 2 days back, and the customer service was not helpful.. They did not agree to my statement that there is no network. They kept on saying there is excellent signal in this area.. I am not the only one facing this issue.. Whole town has been effected.. Everyone is fed up with airtel and now they are switching to other network and i am doing the same.. I know there will not be a reply.. I must say it is a worst network in this town..

I'm using airtel newwork since last 15 years, previously i get good signals in my house, but recently since last few month, signal status in my home is very bad, neither i can call from my room nor receive call. My phone shows out of range status most of time and missing lost of calls.
It is requested to please send a responsible person to my house to check network signal status and do the solution in my airtel network.
My contact no. Is [protected]

I am using airtel newwork since last few years, previously i get good signals in my room, but recently since last few month, signal status in my room is very bad, neither i can call from my room nor receive call. My phone shows out of range status. It is requested to please send a responsible person to my house to check network signal status. My airtel mobile number is [protected] and an alternate number is [protected].

I want to get my airtel prepaid call history on my email it's very urgent please do the needful if you want any id proofs i will share with you, i don't have any problem for that, please confirm me anything required, below is my mail address id [protected]@gmail.com, please send the details as soon as possible thank you
Lice action hyderabad
Kompally, bolarum, telangana

I upgraded my sd set top box to hd set top box last only 5 days back. But hd dolby sound not voice and language blue button not working. Complaint to airtel customer care team saying our engneer visit to your home but you have to pay 150 rupess but why i will pay 150 rupees. Already payed upgrade hd set top box with engneer charges.
Please help me

Dear sir

I have made a recharge of inr 399 on[protected] to a wrong number [protected] instead of correct number [protected]. Due to emergency reason i've made a recharge to the correct number in sometime. May i request you to help get the refund for my wrong recharge.

Transaction reference id:[protected]
Icici net banking

Thanks in advance
Logeswari p

I am using (Prepaid) airtel 4g but i am like it is 2g or 3g. Seriously tthis is worst experience with airtel. If i open any page it takes 5 to 6 min to open it. It is all time buffering and most importantly i do not even my 100% data but they send message that i did. Very slow speed of its internet service and they should work on it. If they do not resolve this problem then i have no option other than to switch other service provider. This not only my problem but every airtel user im my locality. I think they should take it serious.

Hello, i received the below mentioned message in my mobile but i never requested or activated any services. Kindly look into it and resolve the issue asap. The message i received is:

Hello! Reference no. 91110517 for your airtel mobile has been registered on 11-nov-2019 02:08. The same will be closed in next days. For status update, sms sr (Ref. No.) to 121

Thank you.

My num is [protected]. My num 9.11.2019and 10.11.2019incoming and outgoings call send to my email id. [protected]@gmail.com send me sir urgent this number activate my name vignesh i need received calls i am mob shop owner incoming calls pls send me pls help me sir... Pls help mepls help mepls help mepls help mepls help mepls help me pls help me pls help mepls help mepls help mepls help pls help me help mepls help mepls help mepls help pls help mepls help mepls help mepls help mepls help me

Airtel customer care(198) is not receiving my call; the call ends up by saying all the executives are busy, please call again later. Moreover, the internet services are terrible, and no resolution had been taken to my complaints to them, and by having additional 2GB of data in my account other than daily data plan it was not made available to use it.

Hi! So i received a message from airtel that they are providing me free 10 gb data on a 4g sim+ 4g handset by calling on their promotional number. As soon as i called, i received 10 gb free data and here where the problem begins. I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers. Also i cannot open any game downloaded from play store. What kind of joke is this airtel playing? Why even bother to give free data when you can't use it freely as you are redirected to their irritating webpage. Please provide me a solution as soon as possible.