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Updated: Apr 22, 2026
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Airtel reviews & complaints page 471

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S
ShivamY
Aug 27, 2019
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Address: Gopal Vihar 1st, House No.78, Sonbhadra, Uttar Pradesh, 324001

Up until 3 days ago my airtel no[protected] was working fine but today since my phone was discharged completely i restarted it and got an error message "sim card registration failed", i tried cleaning the golden area of sim card but nothing happened then i put the sim in another mobile but did not recieved any signal while another sim card in the device was working fine so in the end result i find that my sim card got deactivated kindly fix this problem alt. Contact no [protected]
Airtel customer support has been notified about the posted complaint.
Network disappeared suddenly since afternoon and I am not able to contact anyone nor can anyone contact me . Am a frequent user of Airtel but this has totally disappointed me as everything has stopped.

Please look into this on priority
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    Pradeep9890
    from Mumbai, Maharashtra
    Aug 27, 2019
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    Address: Pune city, Pune, Maharashtra, 411007
    Website: Airtel. Com

    Airtel maharashtra and goa circle has deactivated my SIM without intimation from last five days no response from customer care and store, been using number from last 8 years been told won't get the number back, I'm incurring huge loss coz of the services provided by Airtel my recharge also got wasted asking me to activation charges, this is my active number made a recharge 2 weeks back, need help as company is not responding, not fault of my own I'm suffering coz of low grade service.
    Airtel customer support has been notified about the posted complaint.
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      S
      satish kumar0987
      from Hyderabad, Telangana
      Aug 27, 2019
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      Hello,

      I m unable to recharge my jio mobile number using Airtel wallet/money in my Airtel money android application

      Only Airtel prepaid mobile number can be recharged

      I have tried contacting airtel customer care.But Issue is not resolved.

      Please let me know the solution for this

      My account details:
      Email: [protected]@gmail.com

      Thanks & Regards
      Satish
      Airtel customer support has been notified about the posted complaint.
      Oct 23, 2019
      Updated by satish kumar0987
      I did not get any resolution.
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        A
        Arena Dumdum
        Aug 27, 2019
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        Address: Arena Animation Dumdum, Seal colony, above Abhinandan Sweets, 1st floor, Kolkata, West Bengal, 700074
        Website: www.airtel.in

        Hello,
        My airtel pack of rs 999/- on my airtel number - [protected] which i took on the month of may 2019. Now, with due respect, i am informing you that the internet connection is very down from last 2 months. I have made several calls to your representative but no one answered my calls. As you know its an institute where all students come here to make their career and to study, so all the works are done online and for that i need a proper internet connection throughout the day. This is not a professional way to run a business. You need a proper customer service department. I always pay my dues within time and still i have to face such issues. It would be highly appreciated if you respond you my complaint as soon as possible. I expect a quick response as satisfying your customers should be your first priority.
        Airtel customer support has been notified about the posted complaint.
        Hamse galat recharge karwa kar balance chori kar liya gaya hai complain karte-karte pareshan hai koi sune nahi raha hai my id-[protected] mob no-[protected] sir ho sake to Kal Tak aap log hamse baat kar lijiye nahi to aage kya karna hai ham sochenge
        I tried to reach customer care more than 50 times there was no luck positive response.please advice to me any alternate way to Singal on my mobile . Since it's been using more than 10 years sim I can't change . Please assist on regards above issue I am expecting positive response
        [protected]. I received a call from this number. Request you to please block it asap.
        From nearly 4-5monts the network in my area is constantly degreeding so i am complaining but no one of airtel company is responding to my complain they are just saying we can see a proper connection in your area just irritated.
        Dear Sir,

        I am Vikas Deep Goyal, having Airtel mobile number [protected]. I had replace my sim due to old sim not working. Now I am unable to send or receive sms.
        Details are not matching.

        Name : Adinath Mahadev Nagargoje
        EMP CODE : 63652
        DOB :10/6/1982
        Date Of reliving : Not exactly known.
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          S
          sagarika392
          from Bengaluru, Karnataka
          Aug 27, 2019
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          Address: Bangalore, Karnataka

          From the last 6 months, i am using airtel pre-paid service.
          But suddenly i am not able to call anyone, even if customer care also.
          Every time i am calling to anyone, getting an automated message that"you are not allowed to call this number"

          Tried to reach to customer care, but not able to.
          And mailed the same thing to the customer service mail id, but no replay.
          Airtel customer support has been notified about the posted complaint.
          I'm using Airtel for more 7 yrs but till now in 4th gen also network problem first they told change phone to 3g taht done then came 4g after that also customer care executive say now there systematic problem it can take upto 1 to 2 year
          I port sim into airtel it show network but not verify by the company..it show mobile network is not available .the sim number is [protected] its verify code is 80770 but its not connect call.i have done recharge already.plz solve my problm
          I activated the dnd on 8 aug after that on 12 aug then also today date 21 aug i have getting the fake calls by the company for free 10 gb internet. But the company is not activating the dnd and that fake call . .
          My airtel number [protected] is Recharged twice
          I had entered upi password only once but balance deducted from account two times
          Hello,

          My Porting request for Tata Docomo to Airtel PostPaid has been done on 14th August 2019...But the SIM Card is not activated still...Please look into
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            A
            A K Kushwah
            from Delhi, Delhi
            Aug 27, 2019
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            Address: Dhaivar Marg , patwa colony , opposite bhilat mandir Dhamnod (Dhar), Indore, Madhya Pradesh, 454552

            I get prepaid sim fron dealer Tayal Communication Dhamnod District Dhar State Madhya Pradesh my number [protected] . I port above mobile no jio to airtel in your free scheme but dealer have charge rs 400 kindly strong action above dealer . Antim Kushwah Dhamnod Dist Dhar MP 454552
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              B
              Blow Packaging India Pvt. Ltd.
              from Rohtak, Haryana
              Aug 27, 2019
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              Address: Plot No.54,55 & 56,Sector-31 B, IMT,Rohtak (Haryana).

              Dear sir/madam,
              Our post paid mobile no. Is [protected] in the name of m/s blow packaging (India) pvt. Limited plot no.54, 55 & 56, sector -31 b, imt rohtak (Haryana).

              We have submitted the new e_mail id : gdpatel. [protected]@gmail.com
              For air tel post paid e_ billing with your rohtak regd. Airtel office
              Near chottu ram chowk, rohtak haryana.

              But we have not received the e_bill by our above said e_mail.

              We have already 3 post paid airtel mobile numbers the relationship no.[protected] and last b. No. Bm2006i[protected] this bill also received
              On above said e_mail id
              Airtel customer support has been notified about the posted complaint.
              My airtel number [protected] Internat speed nahe he stade assam Distek Lokhimpur block Nowboicha village Balitika
              Pin 787023

              #airtel Help

              #speed test download sped 0.12mbps and upload speed 0.15 mbps

              #help

              Please
              I am very disappointed with this network .I have been using Airtel for a long time.But now it seems that I have to leave Airtel and port my mobile number to another company.
              Really I am very upset
              Airtel dth charges separate charge for surya comedy channel, Surya comedy channel included in surya base bouquet pack, but airtel charges additional charge for surya comedy channel
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                P
                Puneet Dahiya
                from New Delhi, Delhi
                Aug 27, 2019
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                Address: New Delhi, Delhi, 110085

                Under airtel secure got my phone fixed. Before the phone is fixed they told me i have to pay 10% of cost of repair cost, which i have on recording. Now they are asking me to pay 10% of estimate vale, which i was conplete unaware of. And they very conveniently have set my phone value at rs 40000 (Invoice says rs. 28000).
                I am willing to pay 10% of repair cost as i was told. But they are keeping my phone against my will and asking me to pay 10% of estimate value.
                I enrolled under airtel secure after watching their youtube video about airtel secure, which also says 10% of repair cost.
                Problem 1. They are not returning my phone even after it is fixed.
                Airtel customer support has been notified about the posted complaint.
                Hamse galat recharge karwa kar balance chori kar liya gaya hai complain karte-karte pareshan hai koi sune nahi raha hai my id-[protected] mob no-[protected]
                Had called Airtel Customer care to split my DTH connection as I had 3 connections. Split of IDs done but the connections are suspended and no broadcast for past 5 days now. Pathetic customer service. Agents do not know what they are doing
                RIDICULOUS
                Dear sir,
                I am facing network issue in greater noida area for a week so kindly make it correct as sson as possible i am unable to call from airtel worst service.
                kidly do it as soon as possible

                contact no [protected]
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                  S
                  shetty043
                  from Delhi, Delhi
                  Aug 27, 2019
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                  In my village there is no proper network available for voice call also. Need to go to somewhere in high place to have a network to make call. We get 2g signal in some place only. That too very rare. Please help us to resolve this issue. Since we have many house there who are facing same issue.

                  Name: sheetal
                  Place : malekodu, halnad taluk, kundapura city
                  Mobile number : [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Airtel network is not showing in my hone. i have reset and off-on my phone but network is not showing.
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                    P
                    Prashanthkumar BV
                    from Bengaluru, Karnataka
                    Aug 27, 2019
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                    post paid to pre paid conversion - a big torture and a pain to customers

                    Address: Shimoga, Karnataka, 577205

                    As a airtel customer for over 12 years, i have experienced many issues with airtel and now when i want to move out of the country and request to close my postpaid and move it to pre-paid connection there starts airtels game.

                    I am asked to visit stores and in the stores the kind of negligence on you is a pure gamble by airtel to make sure customer doesn't go out of postpaid.

                    The mail i received from airtel customer...
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                    S
                    SathishNarayanan
                    from Delhi, Delhi
                    Aug 27, 2019
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                    Address: 1951C. Roja Street, Chakkarapani Nagar., Chennai, Tamil Nadu, 600144

                    I recharged my father's mobile with airtel app today[protected] for 349. The money got debited but the recharge failed. The money is not showing up on the airtel app either and my father keep getting messages to recharge his mobile. Today is the last day for recharge and they haven't refunded the money yet. I need the money to recharge it again...
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                      S
                      sriganesha
                      from Namakkal, Tamil Nadu
                      Aug 27, 2019
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                      Address: Coimbatore, Tamil Nadu, 91

                      We have made a complaint at airtel office, coimbatore, tamil nadu for replacement of 15 sims which in problem.
                      They are not agreeing to replace.
                      Plz send some one to replace the existing sim.
                      We are having nearly 90 connections from you for our group companies.
                      If this problem continues or no co-operation at your end, we will change all our sims to other network.
                      Plz act swiftly.
                      G. Sathiyanarayanan
                      General manager
                      Airtel customer support has been notified about the posted complaint.
                      Since 3 4 days, i face a problem in internet connection. It fluctuates 3g to rg and 4g to 3g.sometimes even 4g internet don't work. No internet connection.even messages didn't sent.
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                        Savitha Pinto
                        from Mulki, Karnataka
                        Aug 27, 2019
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                        Address: Melrose Cottage, Boggrugudde, Kuyyadi, Paper Mill, 574227

                        I'm not getting incoming calls in my area. This problem started since march 2019. Our area is not a remote area. Its about 3kms from city. Almost all the airtel customers in our area facing same problem. I even missed emergency call from my kids school. People are switching to idea since we are getting good network. Several complaints gone to area manager. He has visited our area and promised to solve the issue but till now nothing has been done. Please rectify the issue.
                        Airtel customer support has been notified about the posted complaint.
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                          Sarala Gunishetty
                          from Bengaluru, Karnataka
                          Aug 27, 2019
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                          Address: Gopal Reddy Building, GB Palya Signal, Chennekothapalli Rd, Munireddy Layout, Hosapalya, Garebhavi Palya, Bengaluru, Karnataka 560068, 560068

                          I have visited this store on 17/08/2019 to get replacement of old sim, as my airtel sim stopped working all of sudden. There they were not accepting adhar card by giving some silly reasons. So i have given my dl to check if that would work. However at the end they accepted adhar. And i left/forgot my dl there and left to office. The next day i went asked for the licence, they are not even ready to help in finding. They are not even allowing me search. There is no value for customer documents in this store.
                          Airtel customer support has been notified about the posted complaint.
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                            lkg1206
                            Aug 27, 2019
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                            I got an international roaming pack for 30 days @3999 for my us visit and it was auto-renewed without my consent and intimation after 30 days. When i requested for this package before my travel i was not even told that it will be auto-renewed or i will be charged @649 per day after 30 days. When i found out i immediately deactivated it within 1-2 days of auto-renewal but was charged for a full month and after deactivation, airtel kept charging me @650 per day for following days. I have now received a bill of more than rs 11000 and i am not able to contact customer care also. The so-called toll-free numbers are fake. This is such harassment. I have sent an email at [protected]@airtel.com and hoping for a resolution.
                            Airtel customer support has been notified about the posted complaint.
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                              SarbaniGhosh06
                              from Delhi, Delhi
                              Aug 28, 2019
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                              Address: 3 B STATION ROAD DHAKURIA, DHAKURIA, Kolkata, West Bengal, 700031

                              All of a sudden without prior notice my postpaid plan has been changed. I have charged exceptionally higher than my previous plan. Please help me.

                              My unbilled amount is showing more than 430 rupees as I was previously using 99 plan. i have the recording with the executive he also confirmed that, as per new rule they have changed the plan. My question is without any prior notice how they can change my plan?

                              And also I am unable to port untill I pay the amount. Please help me.

                              The same happened with me and my wife.

                              I am attaching the image screenshot below. For reference..
                              Airtel customer support has been notified about the posted complaint.
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                                rittikajha
                                from Himatnagar, Gujarat
                                Aug 26, 2019
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                                Address: Daman, Daman and Diu, 396210

                                I've bought a new mobile and my airtel sim is not supporting in my new phone, where as it is working in other devices. And when i visited the nearby airtel office the employee over there was not able to solve the problem but without hearing any problem he was answering in very rude and unprofessional manner.
                                I'm very disappointed with the service of the person and if in next day my problem is not fully solved i'll switch to either jio or vodaphone.
                                I request you to train your front end employees how to talk and behave with the customers.

                                Rittika jha
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  MrAMalik
                                  from Samalkha, Haryana
                                  Aug 26, 2019
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                                  Address: Rohtak, Haryana

                                  I recharged through Airtel thanks app using SBI card on 26th August 2019. The Txn ID[protected] is for my recharge. The recharge is not reflecting in my account on the Airtel thanks app, from where I recharged my mobile number. It is neither showing through mobile codes. Plz resolve this as soon as possible as the balance from my bankhas been deducted.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Yugandhar868
                                    Aug 26, 2019
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                                    Address: 534112

                                    I am facing problem with my AXIS Bank Credit Card, there was an unauthorized transaction stating that deductions for WWW.AIRTEL.IN PGSI MUMBAI and this is not the first time last month on 09.07.2019 Rs.1767.64 and 08.08.19 Rs.559.32 and i am not receiving any OTP, Message or Email regarding the transactions.

                                    Called Axis Bank & Airtel Customer service but no proper response from both.

                                    Don't know why this is happening, kindly someone please give a solution to this unauthorized transaction and how can my money can be refunded.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Joy Sao
                                      from Bengaluru, Karnataka
                                      Aug 26, 2019
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                                      Resolved

                                      Address: 560078

                                      My money is stuck in airtel payments bank and i am not able to transfer it to my other bank account from airtel payments bank. It is written that transactions are suspended. When i sent an email to customer care, they are saying to give me the detail of pan card and adhaar card, they also asked about the account statements of the bank from which i added money to airtel bank, i already uploaded everything and then also there was a reply from them after that"we will address your complaint in 48 hours". They are saying like that from more than one week. I am a student and i don't have money because of them. Please give me the refund for my money.
                                      Aug 26, 2019
                                      Complaint marked as Resolved 
                                      400
                                      Airtel customer support has been notified about the posted complaint.
                                      Aug 26, 2019
                                      Updated by Joy Sao
                                      If the complaint is not resolved by today, I am going to register an FIR to the police for this issue
                                      Aug 26, 2019
                                      Updated by Joy Sao
                                      I submitted my phone number here and I got two frawds calling me and asking me one time password of Airtel bank login and asking my other banks debit card photo.they are telling me to transfer money.I will attach the phone numbers of the frawds here.

                                      Aug 26, 2019
                                      Updated by Joy Sao
                                      Airtel customer care, my email is [protected]@hotmail.com.From now on contact me using this email id
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