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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 477

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J
Jagath Ravikumar
from Bengaluru, Karnataka
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wrong billing of international roaming charges and poor customer service

Address:560076

Dear concerned,
I have faced this issue recently when i have traveled to thailand between the 1st and 5th of may 2019. I had visited their store in btm layout 2nd stage before my visit and have enquired about the packages. I have specifically told them i wouldn't be needing the service as i found the same to be expensive. But i was shocked to see the bill generated with the charges and they are now justifyimg the charge stating that...
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S
Sanjay8693
from Bengaluru, Karnataka
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mnp/porting from vodafone to airtel

Address:560068

Respected mam/sir,

I am sanjay b from bangalore south, i have purchased airtel port simcard from your airtel outlet only and also done a recharge of 495rs.

My complaint is that "i have ported my sim card from vodafone to airtel from my number [protected], after my vodafone number got disconnected, i have inserted the new airtel simcard and made a verification call and successfully done, after that i have rebooted...
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R
Roshannayak413
from Mysore, Karnataka
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sim activation after sim swap

Address:EPIP Zone ,kundalahalli ,whitefield, Bangalore, Karnataka

Recently swapped sim (6th july) and got new sim from airtel.. But till now the service is not active.. The sim is linked to many important services..
I visited airtel store 6 times and also called customer care like 5 times.. But still they didnt resolve the issue.. Every time i go to them. There response will be same that they have mailed the concern to the respective team and within 4 hr it will be solved.....
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M
m manju
from Bengaluru, Karnataka
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improper network

Airtel is now a days very worst network..
It not provided proper response to their customers. I complained many times for improper network, but not solved.
The calls are automatically disconnect and connected to wrong personsand many compliments.
We complained to customer care they tell yes sir we registered your complainet. This type is tell only to attrat the customers, it look only to increasing customers counting...
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Address:Bangalore, Karnataka

Hi,

I'm writing this compliant with deep frustration...
From past 5 days, I'm not able to receiving incoming calls to this airtel number which is ported from Tata Docomo. During migration of Docomo customers the AirTel company might have technical issue..

Even after calling customer care many times, the issue was not addressed or NO proper response from customer care/supervisor. Initially, they insisted...
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V
Varun Vaibhav
from Chennai, Tamil Nadu
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I'm complaining about recharge done on wrong number

Dear Sir/Madam
I have made a recharge of rs100 unintentionally to a wrong no using Google Pay App. As a newbie, instead of sending money I made a recharge of 100 on a number and now I want the amount either to be refunded or to be recharged on my airtel number. As I called Customer Care and told the same, they replied that there is no provision of refunding the amount either in acccount or as recharge. Please sort this problem as the...
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P
Priyanka_JS
from Noida, Uttar Pradesh
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tower installation fraud

Address:Shimla, Himachal Pradesh, 171201
Website:[email protected]

I need to know if airtel directly contacts land owners for tower installation, if yes, then what is the whole procedure. As i have been contacted for the same and they have asked for 16k as license fee. How do i make sure that it is not a scam as we have already deposited a cheque of 16k rupees in their account?
Can you please tell me the whole process and does airtel asks for money from land owners?
They have offered jobs for...
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R
Raju888bad
from Delhi, Delhi
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very poor 4g signal coverage

I am a patent consumer of Airtel.. I have been using Airtel for a long time. Despite the revolution in telecom by Jio, I even did not think once for this new service when there was a golden temptation for the frequent net users from this provider...it was just my a mere satisfaction with Airtel irrespective of any issues...gradually when finance became a matter I being forced started comparisons with others practically...yet I never think...
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A
anusharmila mona
from Bengaluru, Karnataka
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airtel digital tv - dth

Validity Issue:
Service Provider - Airtel Digital Tv DTH - Bharati Airtel
My Customer ID [protected]

My concern is, l took a new Airtel digital Tv connection by paying 3000 something. I got a message showing the validity of my new connection is up to Dec2019. Please see the screenshot attached. But now I got a message to recharge to continue my service.

Actually, I called to customer care on April...
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D
dil8989
from Tiruvannamalai, Tamil Nadu
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caf : 080502194 -- payment done but installation is not yet done

Hello,

Am really frustrated of the service provided by this company named airtel.

I have done payment for my airtel broad band connection on july 3rd 2019 and got a confirmation that installation will be done within 24 hours.

I have waited for 2 days and airtel called me stating its delayed due to technical issue and later they told its delayed due to permission issue (ie in my apartment according...
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D
Driver12
from Delhi, Delhi
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about sales advisors

Address:H-no:- 27-28, Idol colony ,Gandhi nagar, 500054

Hai this is shyam I have lost my sim and that network is tatadocomo. And now tatadocomo is converted in Airtel so Docomo customer care has Advised me to go to a Airtel store they can help u so I went to Airtel store *yestaday* and they suggested me to take a post paid SIM so that will activate with in 3 hour's.and they has taken 300$ for that SIM So I said OK and I have taken. But till now the SIM has not activated and there is no reaction...
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N
Narendra Bhattarai
from Jaipur, Rajasthan
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airtel poor network coverage in rhenock area

Address:Rhenock East Sikkim, 737133

There is totally worst network coverage of airtel in rhenock east sikkim. Have to wait long for just opening one page. Showing 4g in status but while browsing internet speed is poor than 2g. Again and again call drop issue is also there. One bts is there at rhenock area, but we are not getting any network from this bts. Being a number 1 service provider, this type of service is un expect able. Solve the problem soon...
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E
Edvin R.A. Arun
from Pune, Maharashtra
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network and data issue airtel

Address:560046

I spoke to your representatives thrice and did not get any resolution. I recharged 495 and still no data connection. Checked my phone for any physical malfunction with motorola. After inspection they found phone is in excellent condition. Why is my data not working on my phone. I tried all the possible settings. Kindly look into this and resolve this on priority do not piss of your valuable customers....
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P
Priya1926
from Mumbai, Maharashtra
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regarding poor network performance

Address:10/3, Ground floor, Kailai illam, Vellapadi, Vellore, Vellore, Tamil Nadu, 632001

I have been facing network issue from past couple of months and complaint has been raised to concerned team. Inspite of multiple escalations and followups i did not receive any call from the network team.

Ref no: 90601779
Issue addressed date : 24th june 2019
Consumer complaint forum date: 9th july 2019

Customer complaints are not getting addressed properly which shows poor customer service. This...
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S
Shajim Khan
from Ahmedabad, Gujarat
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levied unfair value added service charge and not waving it off

Address:Tarota Bazar, Navsari, 396445, Navsari, Gujarat, 396445

My registered email id for airtel mobile number [protected] is h. [protected]@yahoo.com. My name is hetal maliramani. I am using this number since years and never ever got levied with such charges. But between 2nd may 2019 to 1st july 2019, i'm levied with some unauthorized, unwanted and unethical value added service charges and which are keep on levying even after several instructions to close such vas.

If airtel does not waive...
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D
Deepak ßhoriya
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to do online recharge using any wallet or airtel.in or airtel app on the number 9971533231

Address:IIT DELHI, HAUZKHAS VILLAGE, NEW DELHI 110016, New Delhi, Delhi, 110016

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from delhi circle. I have started facing this issue for a month now.

1. Unable to recharge from airtel wallet. A message that i get is 'transaction failed'. It is working fine with another airtel number.

2. Unable to recharge from the internet, paytm and other modes. It gives message unsuccessful transaction and...
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S
sravana sandhya
from Hyderabad, Telangana
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worst signal in rami, reddy nagar guntur

Address:Ramireddy nagar, guntur, Guntur, Andhra Pradesh, 522004

Worst airtel signal in my area ramireddy nagar, guntur, andhrapradesh so u have to check signal problem in my area, always the signal box showing empty in my area so i am not able to connect to network. We are recharging with lot of money but there is no use at all with this network even for phone calls so u may require to correct the problem as early as possible...
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P
p Praveen
from Delhi, Delhi
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suspended my connection without notice

Address:Bangalore, Karnataka, 534329

As i requested for suspend my connection, one official called back and said we will resolve issue and he made a note that you can use the connection with lower price.. There was a complaint ref number[protected], says that will resolve the issue... But not even a message or mail back again after that and finally after 4 days, connection was suspended without any intimation also after suspension of the account.

But here...
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D
dschand
from Visakhapatnam, Andhra Pradesh
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cheating the consumers,forcible recharge done by airtel.com

Address:Bharti Crescent 1, Nelson Mandela Road Vasant Kunj Phase - II New Delhi, 110070 India, 500076
Website:www.airtel.in

Airtel.com-Cheating the consumers Airtel-Forcible recharge done 1.20/6/2018: DND Registered Number: F[protected] 2. 22/3/2019 at 1.14 pm unsolicited commercial voice call (female tone) 3. Relate to Sector: AXIS Bank Personal Loans 4. Contact person details: Not available 5. Mobile number: [protected] 6. 1 time SMS from the above same person received today. 7. Voice caller told me that she collected my mobile phone number from Airtel. It shows...
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S
Sangita Panigrahi
from Pune, Maharashtra
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worst service provided by airtel dth cust care

Address:Pune, Maharashtra, 411027

I regret for upgrading the setup box to ariel internet tv, i get error b001 since last 4 days but no engineer has visited till now to resolve the issue. The engineer either switches off mobile or does not pick the call... God knows what's wrong with these guys. I am clueless how the issue will be resolved.
Can anyone help me how to fix the error code?...
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