Airtel Complaints & Reviews

My airtel internet bill is pending because there is family emergency, as my father is suffering from blood cancer, mom knee replacement is done some days ago, my husband suffering from tronchanteric bursitis. I am getting calls after every hour for airtel payment from different numbers, executive not talking propoerly & rudely, who gave them this right.

We have opted to switch from airtel postpaid to prepaid and since 12th, it’s been 5 days that the mobile numbers [protected], [protected] are not functioning. We have already reached out to the airtel centre in habsiguda hyderabad and there’s no progress. The salaries of the workers under our firm are blocked as to transfer them the salary we need the mobile activated as it gets the otp. We are using airtel since many years and is this the way you pay us back?? We didn’t expect this from airtel.

Sir

I month ago i applied for an airtel dongle. The customer care executive asked me to take a new sim connection inorder to get the connection. I waited for two weeks to hey the dongle but i haven't received anything. So i asked him to disconnect it. Now the airtel people are calling me and saying i have to pay 900 rupees as bill charge. I haven't used the sim

Hai is am airtel dth user since 5 years i didn't have any complaint till last month. From 7 august i lost signal last 2 days it automatically rectifyed but yesterday set up box suddenly stopped working please help me my customer i'd [protected] mob [protected] please any airtel company set up box available for purchase of my favorite so please replaced my dth settings setup box

Unable to recharge after post to prepaid on airtel on [protected], I have done post to pre on 2 numbers same day, one of the connection is active and recharged successfully another one is migrated to prepaid as well but cannot recharge, please call me on [protected] for more details. Chennai

I live in sanjan(396150) in valsad district.where i live there is only one point of network and internet is not working.i have done complaint but no action taken.i have 3 members airtel sim sometimes call also not going.from my house across 800 m maharashtra border starting.so many people in this area are facing the problem.so please do the needful and solve the problem as early as possible

I am using 4g hotspot. It is not getting connected in green signa, but gives mesg in wireless network connected and excellentl, only if it gives yellow signal it is getting connected. Green indicates 4g, yellow is 3g. It is also erratic, off and on every few seconds. Is the problem with the instrument or tower nearby. I went to the service center of airtel, chennai anna nagar. They told me to change the sim. I changed the sim few days ago, even then the same problem.

Cheated me after taking money for some offers which airtel promised and they cheated me.

I have recorded calls made to airtel customer care people.. And i can put as proof if required..

Now it is cancelled without resolution. I want either my money back or my infinity plan back.

Planning to complain at higher level and considering this as a starting..

Please call me for more...

Dear escalation team,

I am following up for last couple of weeks for upgrade of my standard set top box to hd set top box but i am not getting response from your side. This has been escalated several time from my end but airtel did not respond on that. I called customer care and talk to supervisor ms saranya venkatesan and mr. Godwin paul and they also gave same response that my ticket will be resolved in 24 hrs.

As on today, case is still pending and poor/no response from airtel.

I have been associated with airtel since 10 years now and regret to see such an absolute poor and redicolous response.

There is absolutely no follow up, no technician call from airtel for this simple case.

I am sorry to say but airtel has kept no option to me leaving and going to other service providers.

Please close this issue and i do not want any response now from your end.

Thank you.

Regards,
Aniket andelkar
+91 [protected]

Hi team,

Airtel prepaid customer are charging toll free number, as it mentioned toll free.. It should be free.. Please look into this at the earliest. I am not sure but i feel all toll free number should be free and my contact number is [protected].

This toll free number are free before jio came in, airtel want to take all public money... Please esalate

Interestingly there is no support from customer care & the assigned service engineers for simple request of a remote control to be replaced.
The engineer do not understand or read the request. They simply closed the request without any resolution.
Airtel cant even provide simple spares for quicker resolution where as the spares are not free...

I have been annoyed by this irresponsive customer care and engineer support. Going round and round and creating new tickets.
When i said i will now not pay for the remote and connect me to some authority they disconnected the call.

I need compensation for these harassment and a better resolution for me to continue using the service.

I am an airtel customer with authorised mobile number [protected]. My set up box is not working since yesterday. When asked ed the airtel engineer, the answer was to get complaint number from customer care and gve it to him for replacing the set box. But when i tried several times the customer care, there is no option for complaint to get complant number. They just gave balance and fooling after trying so many times.. Such irresponsible management are not acceptable from airtel giving inconvenience to lot of customers in spite of their prompt payment in time. There may be justification for blaming others in this regard. But i dare say it is the most inefficient mismanagement in the history of indian corporate. I have enough proofs even from own employees showing their helplessness. I am ready to reveal my details once help is guaranteed because even the customer care is not serious. It is very irritating to note that the so called customer care having some recorded voices which are not even clear with options seemed to be fooling. But the company cannot fool all people always and will result in consequence. Instead of reply by voice irrelevant responds were forwarded for each given authorized calls which is not at all acceptable. Strict action is expected as earliest in this regard.

Recently my 12 years old airtel number outgoing service stopped. They claim the documents are incomplete saying i have not submitted aadhar document. Immediately after i have submitted and it's been 2 weeks now still the service is not resumed. The airtel store employees are not sure about the procedure and not willing to resolve my issue immediately. Simply saying irrelevant resons. Villupuram airtel store near kpm super market.. Kindly help me get the service back asap..

Sir आपके मोदीनगर में जो एयरटेल कस्टमर केअर आफिस है वहाँ अगर प्रीपेड कस्टमर अपनी किसी समस्या को लेकर जाता है तो उसे ये कह के टरका दिया जाता है कि ये केवल पोस्टपेड का आफिस है अतः आप बताने की कृपा करें कि प्रीपेड कस्टमर अपनी कंप्लेंट कहाँ लेकर जाए

एयरटेल आफिस
ब्रह्मलोक काम्प्लेक्स दिल्ली मेरठरोड मोदीनगर 201204

My friend is using airtel service but since last two months the balance is deducting .so, we complain to airtel care they are saying you sending an SMS but we didn't send an SMS even while in conservation b/w customer care the balance is deducted they given some numbers for which mobile SMS are sent to enquiry that numbers they are saying No. Even through airtel well expert in this type of frauds I saw these type of frauds three people's are facing like automatic deductions for calls

Mob.[protected] alternate mob [protected]
Mr. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam dt
Pin 682314
Respected sir i am really cheated by airtel kerala. I am not getting a 2g coverage also. I can't make a call also. Due to non availability of signals. Airtel still admitting excellent 2g3g4gcoverage. But i am not getting a one point coverage also
Airtel really cheated me sir. I had requested several times to airtel kerala for solving the issue. But the cruel authorities make me fool every time. Really a big cheater. I don't know where i go for solving the issue. Airtel cheated cruelly sir. Please take necessary action sir. Thanking you sir

They are telling us via ad that their network coverage is faster and even unbeatable. Im afraid they are failing to do so, even i complaint the same to customer care executive on twitter they are telling me to eject sim card and set network to automatic, and some said we are improving in your city. I don't think rohini is backward area in fact i'm facing the issue every corner of delhi. I can't even talk properly even if i'm at home, at work or somewhere outside. Mobile internet is even worse. I'm still suffering internet problem while uploading documents at consumercomplaints.in

I have an airtel sim which was purchased from up-west circle.
I am currently living in delhi-ncr cirlcle.
I am unable to recharge my number through airtel app
Paytm
Card
Retailer shop
My incoming services will be stopped after 5 days.
I have customer care thrice.
I have gone to the airtel service store.
Nobody has come up with a solution.
Kindly look into the matter.
I do not want to lose this number.

Sir

Airtel office girl mujhe duplicate sim provide nahin kara rahi maine request b ki but but she tell me sim lane se pahle sim ki postpaid karana jaroori hai so i request plz help... And give me solution... And request karne k bad sim dedi bt damage sim di his wajh se sim activate nahin ho payi so sir i humbly request plz do something... Coz sim card no is so important for me

I am facing call drop, call not connecting, no network like issues from last 1 year. Everytime i got the same response from the airtel customer service, "the network people is working on up-gradation of tower." for your information, i am using kolkata based number, however, most of the days i am staying in hyderabad, hitech city or other metros in india.
I opened a complain nov'18 and they closed that on may'19 without solving the issue. I am tried to calling those illiterate people every time. Moreover airtel is selling customer private number and other information to other organisations. I have true evidence for that. Cant we take any such legal step to close this kind of scam system. They are not providing service and charging money on monthly basis. By the way, i am a postpaid customer for last 10 years.