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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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T
taz12ka4
from Mumbai, Maharashtra
Oct 22, 2019
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Address: Dockyard, Railway Colony, Mazgaon, Mumbai, Maharashtra 400010, Mumbai City, Maharashtra, 400010

I am highly disappointment as i am not able to convert my airtel postpaid connection into prepaid connection. While purchasing the postpaid connection the gallery person had assured me that the bill will not go beyond rs 500 but they bill rs 847, 300 got reducted which i paid in aadvance and the remaing amount is 547. Why looting people... Please help me.
Airtel customer support has been notified about the posted complaint.
Nov 11, 2019
Updated by taz12ka4
There is no revert from your end for my mobile number [protected]...i will take this issue into social media, and i will be making a video on you tube. and spread this on twitter...
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    N
    NRK0123
    from Mumbai, Maharashtra
    Oct 22, 2019
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    Address: Mumbai, Mumbai City, Maharashtra, 400034

    [protected] is calling and spreading annoying messages, defamatory messages are causing serious damage in social life and personal relations. We have files complaint with local police also. Will be a great help f you can block this number as when we are trying to call back him/her it is either switch off or out of coverage area. He is calling at regular interval and then goes offline immediately. This is happening since last one and half year now.
    Airtel customer support has been notified about the posted complaint.
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      R
      Ravii7
      from Delhi, Delhi
      Oct 22, 2019
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      I made a recharge of ₹399 and at the time of recharge on airtel thanks app it showed 1.4gb/ day data and an app exclusive offer of 400mb/day (Totalling to 1.8gb/day). But after recharging i only got 1.4gb/day. When i checkedwith airtel for this, they told me i am getting all the benefits promised to me. Well when i checked other recharging platforms, they also offered 1.4gb/day data then what was app exclusive here?
      Later, i went on to twitter to show my dissatisfaction about the service and after multiple tweets now i see they changed their plan to 1gb/day +400mb/day and they informed me there was a technical issue. Still i see other recharging platforms are offering1.4gb/day data. How can this be airtel app exclusive offer? These platforms are even offering cashback offers so why would someone recharge through airtel app?
      Also, if this was a technical issue from airtel's end, why am i supposed to pay for this? I want the benefits that i was promised of. Else i would have paid ₹50 more and made a recharge of ₹448 which gives 1.5gb/day +400mb/day.
      Airtel customer support has been notified about the posted complaint.
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        V
        VirendraKumar88
        from Mumbai, Maharashtra
        Oct 22, 2019
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        Respected Sir / Madam

        My Name is Virendra Kumar

        This is my Airtel Number
        [protected]

        This is My Address
        Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

        Latitude 26.07488 and Longitude 82.72963

        We are Facing Huge Network Coverage in our Area we had called customer care many times but no action taken we had complaint issue to nearest gallery of Bharti Airtel but no action taken

        Bharti Airtel is always known for Best service and Resolution...but we can't get any help from Bharti Airtel o[censored]ttar Pradesh Department...

        Airtel Network team is not helping us after Esclating many complaint to higher authorities of Airtel.. now I will take this Report to Airtel CEO Sunil Mittal Sir and Managing Director Gopal Vittal Sir
        on their email I'd

        And Network Team of Airtel Department I m not get any resolution from Network Department of Airtel

        Now I will finally Appeal my voice to Appeallate Desk of TRAI [protected]@trai.gov.in and Chairman of TRAI Dr.R.S.Sharma

        I m waiting reply from Airtel Desk to resolve of the network coverage issue on high priority basis plz do the needful on higher priority basis and Resolve the issue of network coverage...Even I m ready to Give my Land for Network Tower Installation if Airtel Department Required us ..and Also Help from all Clearance Authorities

        This is my allternate Number if Number not get connected
        [protected]
        Airtel customer support has been notified about the posted complaint.
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          P
          Prateek1990.2019
          from Mumbai, Maharashtra
          Oct 21, 2019
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          Address: House No.F-7,Second Floor, Om Vihar Extn., Kiran Garden,Uttam Nagar, 110059
          Website: Airtel.in

          I took a new airtel tv connection on 23 sept 2019 that had to last upto 22oct 2019. On 17 oct 2019 i received a call about subscription of miniplex Hd for #freedays .. but they debited the charges from account without my consent and my recharge got expired on 18oct before due date i.e.22oct 2019. I registered a complaint regarding the issue, they also assured to resolve within 24hrs but after then they failed to recharge and activate connection of remaining amount
          Airtel customer support has been notified about the posted complaint.
          I am facing issue with Airtel number very poor service it is ... Incoming calls are not coming on my phine.
          Please let me know the solution earliest... Please resolve this issue on priority basis ... It is very critical outgoing service is going good.
          What the ## your doing there My data network is very very worst I have disappointed and you ### just bring tower for internet in my area
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            J
            Jaitheertha
            from Hyderabad, Telangana
            Oct 21, 2019
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            Address: Doodhbowli, CHarminar, Hyderabad, Telangana, 500064

            Hi.

            My name is jai theertha, i was using tata network on [protected] but when tata network got migrated to airtel, i did not recharge my number for couple of weeks, now i am unable to use the same.

            Please reactivate my sim under airtel network, my current alternate contact number is [protected] (Airtel postpaid).

            Please do the needful asap.

            Regards,
            Jai theertha
            Airtel customer support has been notified about the posted complaint.
            I have sufficient money in my Airtel account [protected] but while recharging it I am getting message like Invalid Denomination. Are airtel doing fraud? How can I get my 1025 rupees.
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              M
              Mitesh Awasthi
              from Mumbai, Maharashtra
              Oct 21, 2019
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              Address: Mumabi 400013, Mumbai City, Maharashtra, 401209

              I have an airtel number [protected]. I have recharged through airtel app.
              While recharging through the airtel app, it was showing 1.4 gb data plus 400 mb extra per day.
              But after recharge i am getting only 1.4 gb per day data.
              Kindly see the attachment.
              Provide me 1.4 gb + 400 mb extra.
              The customer care are telling aapko jo karna hai app kar sakte ho.
              They are giving only 1.4gb per day .
              Kindly look into the matter and provide resolution
              Airtel customer support has been notified about the posted complaint.
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                B
                bakarkol
                from Mumbai, Maharashtra
                Oct 21, 2019
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                Address: no 1 airmen mess living in area, Sri Ganganagar, Rajasthan, 335804

                Please,
                I am living in govt provided accomodation for three years, i am using airtel sim that time.in begining network for voice calling and internet surffing and also i am glad to inform you that in this area only airtel was working efficiently. All was running smoothly regarding network but 4 month ago airtel tower was removed and shifted near 100 meter away. From that time network strengh for voice calling and internet were going worst. After sometime tower was [censored]ed other place permanently. All users of airtel are crying and very frustated. I want to inform you that one another airtel tower is installed allready hardly 700 away from our residence but problem is that network from that place not properly and continuous is not coming towards our area. According to my opinion existing tower's frequency is very week.
                Airtel customer support has been notified about the posted complaint.
                I am unable to connect to BSNL STD Landline at all from Airtel postpaid connection. I daily try 20-30 times but never get connected. It seems it is a deliberate act done by Airtel.
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                  K
                  from New Delhi, Delhi
                  Oct 21, 2019
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                  I want to draw your attention toward loot of telecommunication companies. They provide 28 days validity and 100 mb data on compulsory recharge of rs. 35.00. But they are not providing data and most interesting is they send reminder massages before 5-6 days of validity expiration. When we recharge before expiration of validity they start fresh counting of validity of 28 days from date of recharge and if we dont recharges before expiration they deduct amount from balance automatically in midnight.in this practice we never get validity of 28 days.
                  Airtel customer support has been notified about the posted complaint.
                  Pls...u can clear the problem immediately...

                  I need to make a calls...
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                    K
                    Kshitiz66
                    from Nagercoil, Tamil Nadu
                    Oct 20, 2019
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                    Address: 560100

                    Every alternative days, either internet or voice communication break out. When i call customer service executive, they ask me to switch off and switch on and some time pass trick, which eventually don't work.

                    For last 2 month, i am facing this error. When asked to find solution they just register complain and convince me that they are forwarding request to upper level.

                    Till date, i have registered 6 complaint and everything they ask me to lodge new one. None of them yet solved.

                    I want my 2 month unlimited pack money refund.
                    If not, i am going to file a legal complaint in judiciary soon.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Shivangi Basu 527
                      from Kolkata, West Bengal
                      Oct 20, 2019
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                      Address: Kolkata, West Bengal, 700031

                      Dear sir/ madam,
                      I have recharged my airtel number [protected] twice by mistake. And it's actually a waste to use two packs at the same time for they both will be over after 28 whether i use it or not.
                      Therefore i'd like to request you for a refund of one of them.
                      Kindly contact me regarding this matter on [protected] or my email id - [protected]@gmail.com
                      Thank you
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        animesh.3d
                        from Mumbai, Maharashtra
                        Oct 20, 2019
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                        Address: Near Pier P1, Ganga Bridge thana, MG Setu, Hajipur, Vaishali, Bihar, 844001

                        Service request via ref no.[protected] for your airtel 4g voice and data service issue raised on 13 oct 19 is not being resolved by the customer care. Despite multiple (Atleast 4 to 5) complaints to airtel they are giving false assurance that service is being improved. No visit by airtel engineer for check as promised by cust care. Please help.
                        Airtel customer support has been notified about the posted complaint.
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                          G
                          ghosh35
                          from Kolkata, West Bengal
                          Oct 20, 2019
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                          Address: 30 chanditala lane konnagar, DIST:hooghly, westbengal, Kolkata, West Bengal, 712235

                          I am getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid (Forcefully done by airtel store executive) and after 1 month change it to airtel prepaid. This is extremely frustrating for me. It seems like they are very careless with the customers who change postpaid to prepaid. The airtel store executives are not at all help full. They are always there to make you feel uncomfortable with post paid bills. I have a horrible experience with airtel.
                          Airtel customer support has been notified about the posted complaint.
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                            D
                            debapriya.26
                            from Delhi, Delhi
                            Oct 20, 2019
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                            Address: Unitech World Cyber Park, Sector-39, Tower A, 4th Floor, Gurgaon – 122001, Haryana, India, New Delhi, Delhi, 110019

                            We would like to lodge complaint regarding erection of airtel-mobile tower on the roof of house number: b-319, (B-block) chittaranjan park, new delhi 110019, india and thereby putting the life of residents in vicinity, in hazardous situation.

                            We therefore, request you to kindly remove the airtel mobile tower from the above mentioned address in order to prevent damage to the health of innocent people of the residential area.
                            Airtel customer support has been notified about the posted complaint.
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                              F
                              Farha Khan 01
                              from Muzaffarnagar, Uttar Pradesh
                              Oct 20, 2019
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                              I m tired from speed of jio so i bought a connect of airtel it works fine for a month but now its internet sucks
                              No accountability for customer also customer service is retarded i m trying to explain my issue to them and what they said in every answer set your network at lte
                              And your problem will be solve

                              I just dont know what to do
                              My no. Is [protected] and my friend also facing the same issue

                              [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                sakumar
                                from Hisar, Haryana
                                Oct 20, 2019
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                                My airtel corporate no. [protected] was having a plan of 499/- per month., now this plan was not suitable for us as most of the data was not used by us and get wasted at the end of month. We requested to reduce plan to 199/- but they ask me to send mail from registered id. I did the same i send mail from my registered id and i receive monthly bills also on my registered id. But they might not have updated record or they are reluctant to reduce plan i dont know the reason but they refuse to reduce my plan.
                                I am answerable person to my company as i do the payment and later send bill for reimbursement.
                                I have no option and i am not getting any help from airtel as well.
                                It is requested to interrupt in the issue so that it can be resolved.
                                My registered mail id s. [protected]@hpcl.in
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sarath Sarma
                                  from Mumbai, Maharashtra
                                  Oct 20, 2019
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                                  I have recharged a wrong number ([protected]) instead of my number ([protected]) for an amount of 499/-. I have the operator reference number and when i tried to complain about this they just told me to contact amazon which is just an intermediary. I just wanted them to cancel such recharge and transfer that recharge to my movie number. And they won't even listen to the customer
                                  Airtel customer support has been notified about the posted complaint.
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                                    Swarn Shauryam
                                    from Agra, Uttar Pradesh
                                    Oct 20, 2019
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                                    Address: Nainital, Uttarakhand, 263139

                                    Being a loyal airtel costumer for over 8 years i never had much problem, recently after jio, the internet speed have been worsen. From downloading a 1gig file in almost no time, now it takes more than a day for half gig. The seed promised are to be 4g but the speed i'm getting are 2g rebranded into 4g. It's been over a month now and no response from airtel. Thinking to port over jio now. Totally annoyed by the service provided
                                    Airtel customer support has been notified about the posted complaint.
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                                      N
                                      Nikhil Dhargawe
                                      from Mumbai, Maharashtra
                                      Oct 20, 2019
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                                      Dear airtel,

                                      I’ve given port in request to airtel on 15 oct 2019 from jio. On 19 oct 2019 jio has accepted the same and jio has sent sms stating dear customer your porting request for mobile no. [protected] to airtel has been validated by jio. The number will be ported-in to airtel by 19 oct 2019 11:50 pm. The second sms states once your mobile displays no network, please insert the airtel sim in your handset and call 59059 to verify your details

                                      By 00:00 my mobile displays no network and i’ve inserted airtel sim but sim not able to catch the signal.

                                      If i dial my number from other number i get ivr msg that the number does not exist, please check the number.

                                      Till now i’m getting the same error message.

                                      I tried calling airtel customer care (3 times) but no use no one responded properly and cut the call.

                                      Now i’m thinking why i’ve ported to airtel where there is no value for end users.

                                      Why you have disconnected the idea network when you are not able give your network?

                                      I want full explanation on this.

                                      What is the time frame for port in process when you fixed the time at 10:48 pm port in process will start?

                                      Is this right process to approach the port in process?

                                      Can i get time limit that my number will be activated/grant the permission for network?

                                      Due to ignorance of airtel i’ve missed important calls from my client and my manager. I did n’t expected this from airtel.

                                      I request airtel to activate with all the services on my number asap

                                      Please reach me on alternative
                                      Airtel customer support has been notified about the posted complaint.
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                                        Anshu. Goyal
                                        from Noida, Uttar Pradesh
                                        Oct 19, 2019
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                                        Address: New Delhi, Delhi
                                        Website: www.airtel.in

                                        I am user of airtel for more than 8 years. My whole family is a user of airtel. I am very disappointed with the fact that airtel could provide this scale of bad service to its customer. I have been not able to use my internet for more than 7 months on which i did complains repeatedly to get a resolution. But instead i am receiving pathetic customer service and pathetic internet service where the service executive won’t listen and disconnects the call by being fully aware that the customer is still not satisfied. I have wasted my so much money on you and haven’t still any resolution.

                                        Big disappointment airtel.
                                        Airtel customer support has been notified about the posted complaint.
                                        Oct 20, 2019
                                        Updated by Anshu. Goyal
                                        No status update on complaint received yet.
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