Airtel Complaints & Reviews

Dear team,

I am following up with the captioned team from last 34 days regarding solution of my query, but unfortunately they people do not bother to solve the same. It’s just regarding addition of my child number into primary number.

Very casual attitude and feel harassed as i bill of my child number is running very fast due to this non addition of number into my family plan.

Please look into this and arrange for the resolution

Regards
Ishdeep singh
[protected]

I have an airtel 4g prepaid connection which was activated in july, 2019. My contact number is : [protected]. I am currently not in my hometown ranchi, jharkhand and am residing in howrah, west bengal. I am facing certain problems regarding the outgoing facility in my phone. I am unable to make outgoing calls or send text messages, however my incoming facility is not affected. I am also being bothered by another issue which is slow internet connection. Airtel 4g claims to be the fastest data provider in the country but the internet connectivity in this region is not at all good. Kindly assist me regarding these matters and do the needful.

I am contineously mail8ng this to your mail id [protected]@in. Airtel.com but not getting any responce since last 2 days.

I have requested for porting out my number ([protected] bihar circle) from prepaid to postpaid two months back via customer care. At that time they said i will not have to change the sim that i was using and the porting was done and the number was added to my family plan of delhi circle. The day it got ported it stopped getting network then i again talked to customer care, they said now i will have to visit airtel store that was 55kms away from my location with a passport size photograph and a valid address proof, i went there but the airtel store person denied service stating i have to bring the person on whose name the sim was issued to store.
I went there with the my mother to the airtel store the next day but again i was denied the service because the previous date of birth did not match the date of birth that is on aadhar card, why it did not match? Because the airtel representative who has entered the information on the server has done mistake instead of 01/05/1968 he entered 01/01/1900.
Then he made a date of birth change request to back office and told to enquire about change in 2 days and after a week i got to know that, that request to change the date of birth has been declined after submitting aadhar card also the very next day stating reason that "the date of birth is not matching". I am unable to understand that stupid person intelligence who is rejecting a request to change the date of birth giving the reason "that date of birth is not matching". Please ask him if date of birth will match then why the hell had request raised for?
I complaint to customer care on 30th july at 1606 hrs about the same he said i have registered the complaint but later i came to know that he didn't do any thing and not even bothered to raise a complain regarding this.
As of now my number [protected] is not in service and that the number that has been given in every bank and other government organisations infact my mother is a government employee and that was the number which was all over the department. Now she is facing a lot of problem just because of misleading information of airtel customer care.
Please look into matter and resolve it as soon as possible.
I would also like to put in your knowledge that the service of this number is not in use because of no network so please do not bill fir the current month. All the records are there with you people please check.

I want the number active as soon as possible. Please provide the service and fulfil the promise that you guys make everyday.

Current contact number is [protected] / [protected]
I am hereby attaching my mothers aadhar card and photograph for your ready reference.

Details of [protected]
Name - renu sinha (Renu usinha as your record)
E-mail id - bishvajeet. [protected]@egmail.com
Address-221 bazar simiti east bhadur pur patna bihar.

I am the customer of airtel dth hd connection num [protected]_001. I have taken package for star hd but i am unable to view these channels also i have requested to irrelevant to enable the free channels, but after several followup no support provided.. Irrespective of all payment done for star hd and colours hd, am unable to view these channels, also no one is picking calls on airtel dth customer care number. Pls help..
My name is sunny trisal
Mobile number :[protected]

Hi, i forgot my aitel mpin & i forgot the registration details like the name & dob i gave while registering. I have tried *400# also. They are asking the same name & dob. I forgot all the details, i want login my account. When ever i am giving forgot password, am receiving otp but it's asking again the same registered name & dob. Can anyone help me on this?

Whenever we face any problems with our phones airtel customer service says to change the simcard as if they want to earn through this method instead of providing customer service. The network is very poor and fluctuation and calls fails most of the times. Even the communication can't be done fluently due to frequent breaks and background sounds.
We keep on complaining but the problems are not resolved permanently

I have recharge twice of 399 in my airtel number by mistake so i want take refund this 399 amount which is done twice. If refund is not possible so please extend my pack validity for 164 days. 1st recharge had done yesterday (9/8/2019) and 2nd recharge has done today (10/8/2019). So please clear this issue as soon as possible. I want to take refund or extend validity.

Hi sir my area kukatpally pragathi nagar still net work complaint not resolve. I am raised the complaint 3 months back. Present net work 0 points. I am not receiving incoming and out going calls. Please immediate resolution.

My contact address: d. No.1-59, plot no.100, near peacock junction, beside sbi bank, pragathi nagar, kukatpally.

Mobile no: [protected]

Worst internet services and also there customer support is the worst. They take all the details and everytime say the same thing that they are improving the service but it never gets improved. It's like wasting ur money. 4g doesn't even work on 2g i believe. And this happens everywhere in my city. And all my internet setting are perfectly fine. Pls help me out or else i would have to change the sim.

Mere dushre mob no [protected] ko 23 Feb 2019 ko 2 baar 597 ka recharge ho gaya lekin 6 month baad hi sim band ho gayi jab customer care par baat ki to wo bolte hai ki 6 month ke baad na to date expand hogi na hi paise refunde hoge or account se 1194 rs. Bhi cut gaye...
Ab ya to baki ke paise refund kijiye ya 6 month ki validity badaye.

I have no idea about this message why this message appears or who send this message on my mobile. Is this message real or fake. On dated[protected] at 6:45 pm, i got a message on my mobile seems to spam. So i want to know about this message who is actual sender of the message. Please help me out about this message belongs to service message or not.

Message : your mobile has won rs 3, 50, 00, 000.00 in the ongoing whatsapp global award 2019. For claims, send your name; address; mob no, to [protected]@e-rbi.co.in

My airtel prepaid mobile number is [protected] and i opted for a pack paying rs 448 on 11th june 2019 valid till 30th aug 2019. Meanwhile today they-airtel-had debited my mobile account with rs 23 for a pack which did not request and also when there is a running pack in force. I sent messages to them to recredit the amount wrongly debited but no positive reply from them so far.

I had subscribed for one month which included hd channels which were functioning ok till yesterday afternoon, but suddenly the message has come that the channel is not a part of package. On calling your helpline number we were assured that the needful will be done and restored but till date nothing has been done. Today now when we call we are informed that the system is being updated so we can't help you.

My mobile number is [protected]. I have availed portability of number in june2019.
I requested for refund of security. The company has informed they have sent a cheque on 28th june till 7th aug. I did not receive. Then i sent copy of cancelled cheque as per their request. I sent it. They mailed me that they paid it on line on 2nd aug. But till 7th it was not credited to my account. Now they require bank statement from 28th june to 7th aug.
How is it possible to send bank details to any body. I can get it verified to their outlet at paota jodhpur nearby to my house.
Now there is no response from airt
Dharam narain joshi
Jodhpur. Phone no. [protected]

I left airtel company on 1 march 2019
Now today is date 9/august/2019 i think it’s enough time to send for f&f but seriously i send many’s mails many messages but no response one person working over there his name anupam sir his really nice person his always reply but rest can’t explain about them soo plzzz do something other wise i will go in court

Today 9th august, 2019,
I tried to recharge my mobile number from my airtel app choosing payment method amazon pay.my balance is deducted from amazon pay but recharge failed.Now airtel says they are not responsible for it .They says I should contact with amazon, and amazon says same about airtel.I need recharge or refund asap.I have a question for airtel, If I pay from my debit card and recharge history not shown, then what I should do? contact with recharge operators or argue with bank?

Amazon Pay Order ID: #P[protected]

Airtel not show their order id.

Hello sir/madam,
My samsung a30 with airtel prepaid sim ([protected]) receives popup msg in the night which makes my phone remains awake till the morning.

It needs to be pressed cancel to make screen sleep and i don't know it in the middle of the night. It's draining my battery.

Kindly help to stop it.
I am attaching the screenshot of it.
Thanks.
[protected]@gmail.com
[protected]

This is with reference to the airtel postpaid number.[protected] which is in the name of innovation alchemy consulting pvt ltd. Yesterday i requested to activate the plan: ir @3999-30days pack, unlimited incoming (Travelling country - india to spain). I sent an request to [protected]@in. Airtel.com from register id. [protected]@innovationalchemy.com, because we need the plan activation from 8/8/2019. But no reply from airtel team for the plan activation. Today i spoke with customer care, the lady is telling we can't do anything, you have to wait for the reply. Or else we have to go & visit the relationship centre at this time (9.30pm). What is wrong with airtel, you people are not responding to the email or calls. Then who is the responsible person we have to speak?

A request for shifting of connection made on 30th july, was assured request will be resolved within 72 hours. No attempts made from the company’s end. After repeated calls to the 121, got to know that there is no tab available to pair my connection near my new location. Applied for a new connection, executive came to collect documents and said the new connection will be activated by evening. Asked why is there a tab available for a new connection but not shifting one. Again contacted 121, told that this fellow is a sales team person - doesn’t understand all this. Have been asked to be patient, no timelines given-no assurances. Broadband number:15139074

I have been Airtel customer for more than 6 months and was unsattisfied with the services and plans. Also the Airtel store on 100ft Road Bathinda when ported my no. put my no. under Indian Army without informing/asking me. No one from my family belongs to Army, I dont know why they have put my no. in Army category. After so many requests this matter was solved. Now Airtel is putting objection of 90 days while porting from Airtel to BSNL whereas I have already paid the dues and fulfilled all the criteria of porting(more the 180 days though). I request you to do this asap otherwise would have to take this case to National Consumer Forum.