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Airtel reviews & complaints page 479

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H
hina sachdev
from Noida, Uttar Pradesh
Oct 23, 2019
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I had ported my number from vodafone to airtel ([protected]).
I recieved an sms that number is ported and instructed me for televerification.

When i inserted new sim, i found out that the sim is not working.

As per the status today (23/10/2019), my vodafone sim has stopped working and my airtel sim is also not working.

This is ridiculous. I tried calling customer care but all in vain.
Airtel customer support has been notified about the posted complaint.
I went to airtel store for converting my airtel postpaid to prepaid, but whenever I am going to store the person from store giving answer like our server down, pay bill first then come after 2 hours after 2 hours he said we facing issue. If they don't want to go customer into other network then provide some customer satisfaction.
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    H
    haribabber
    from Bengaluru, Karnataka
    Oct 23, 2019
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    Address: 1197, SECTOR 4, URBAN ESTATE, 122001

    My phone number [protected] is prepaid. My pack of rs. 547 is valid till[protected]. Data is not available on the phone since[protected] evening. I logged complaint on customer care number 121 on[protected] morning and also in the evening but problem is still not resolved.
    I am not able to contact my near ones.
    Kindly help
    H. K. Babber
    1197 sector 4
    Gurgaon
    Airtel customer support has been notified about the posted complaint.
    Oct 23, 2019
    Updated by haribabber
    Problem still exists
    Golf city sec 75, plot no. 8 signal problem, net problem in Airtel...please solve it.
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      A
      ampri
      from Mumbai, Maharashtra
      Oct 23, 2019
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      I forget my mpin kindly help me to change my mpin my phone no. Is [protected].
      I port my number 1 week ago and then try to register airtel payment bank but the mpin is not taken by me and then i try to change my mpin by using forget mpin feature but there was another problem they doesn't approve my details and said your detail is wrong.
      I didn't know any other options to change my mpin so i come here to complaint.
      Could you help me in this matter
      Airtel customer support has been notified about the posted complaint.
      Acount blocked and money not loading
      Nirag's reply, Oct 21, 2019
      My Airtel account blocked money not added
      Very bad connective
      mobile [protected]
      Someone used my number to log me out my WhatsApp account
      I have call history urgentaly my no [protected] isa no ki call history october month ki history chahiye plz give me...
      I am writing this email regarding airtel digital TV . We r unable to receive channels always it says no signal. Whenever we raise a complaint they charge us and again after 2days we get same signal issue. Please resolve this issue.
      Shobha mudiraj643's reply, Oct 15, 2019
      Last time they came and without doing anything they charged us this time I am not going to pay any amount
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        A
        annh
        from Delhi, Delhi
        Oct 23, 2019
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        Address: Rohini, New Delhi, Delhi, 110085

        I m complaing to airtel from past 4 years that i m facing network issue but no solutions will be progided then i started complainig to there nodal officers bur no solutions instwlead of justifications and complain passing and passing still they dont have any solutins they only make a call to do recharge.. Why they r not providing any solutions. They peoples r just passing pasing compalin when ever u called to them they replied that will be share ur concern to network team and they will solve it. But solutions they have.
        Airtel customer support has been notified about the posted complaint.
        Dear Sir

        I was inform you tomorrow(17/10/2019 that i am harassed by airtel dth .Today i am in tomorrow condition.
        sir, it is not possible to carry on any more . Please take some action for the above mentioned company.
        Sir help my airtel not recharge [protected] but amount Dr 11/07/2019 but sir not response in my bank online BIL/RCHG/[protected]/googleplay/[protected]
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          I
          ipeecee
          from Muzaffarnagar, Uttar Pradesh
          Oct 22, 2019
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          Address: Kolkata, West Bengal, 700040

          This is in reference to my 4g airtel hotspot with no [protected]. There has been disturbances with internet access and it is really slow. I have complained in the month of august and last week when i called up the customer service they said that complaint is on hold and they are escalating it. At times the internet speed is so slow that it doesn't gets connected; i wrote a mail to appellate authority. Funnily for whichever connection and whenever you reach out to them, they just say there is a requirement of tower in your area and with my 5 years experience with airtel that's the only response i have received but actually no solution. They think all is a joke and want to send engineers to customers' place for wasting time without actually doing any effective work. I live in the third floor with no skyscrapers around and airtel engineers have confirmed that network shouldn't be an issue at my place. It's just that airtel sells million devices but can't provide the services but they never fail to take the payment. High time, an action needs to be taken.
          Airtel customer support has been notified about the posted complaint.
          Airtel deducting balance even I've activated free call and data pack. I renew this pack every month.
          I've contacted to airtel for this issue, their operator said they only refund 10 to 20 rs even they deducted 60 rs from airtel account.
          I need my airtel landline[protected] number call history for the past 3 months from August to September 2019.
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            S
            from Mumbai, Maharashtra
            Oct 22, 2019
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            Address: SECTOR 21D, Chandigarh, Punjab, 160022

            My phone number [protected] is from Airtel. It is the poorest ever network. I have complained a number of times of low signal strength, non-connectivity, call drop. No internet or low internet. No resolution has taken place. Please don't use Airtel. They are only advertising and getting ur money. Jio is much much better.
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              S
              Sidharth prashant
              from Mumbai, Maharashtra
              Oct 22, 2019
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              Address: Pratap Nagar Sitamarhi bihar, Sitamarhi, Bihar, 843302

              My internet is not working properly since[protected]. It is giving very low uploading and downloading speed. Sometimes it doesn't show any internet connection. It consistent since 15th oct and im not able to use any applicable and website. Sometime internet connection is come (3-5sec) after that it again not working and i am not able to use any application on my device
              Airtel customer support has been notified about the posted complaint.
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                T
                taz12ka4
                from Mumbai, Maharashtra
                Oct 22, 2019
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                Address: Dockyard, Railway Colony, Mazgaon, Mumbai, Maharashtra 400010, Mumbai City, Maharashtra, 400010

                I am highly disappointment as i am not able to convert my airtel postpaid connection into prepaid connection. While purchasing the postpaid connection the gallery person had assured me that the bill will not go beyond rs 500 but they bill rs 847, 300 got reducted which i paid in aadvance and the remaing amount is 547. Why looting people... Please help me.
                Airtel customer support has been notified about the posted complaint.
                Nov 11, 2019
                Updated by taz12ka4
                There is no revert from your end for my mobile number [protected]...i will take this issue into social media, and i will be making a video on you tube. and spread this on twitter...
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                  N
                  NRK0123
                  from Mumbai, Maharashtra
                  Oct 22, 2019
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                  Address: Mumbai, Mumbai City, Maharashtra, 400034

                  [protected] is calling and spreading annoying messages, defamatory messages are causing serious damage in social life and personal relations. We have files complaint with local police also. Will be a great help f you can block this number as when we are trying to call back him/her it is either switch off or out of coverage area. He is calling at regular interval and then goes offline immediately. This is happening since last one and half year now.
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Ravii7
                    from Delhi, Delhi
                    Oct 22, 2019
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                    I made a recharge of ₹399 and at the time of recharge on airtel thanks app it showed 1.4gb/ day data and an app exclusive offer of 400mb/day (Totalling to 1.8gb/day). But after recharging i only got 1.4gb/day. When i checkedwith airtel for this, they told me i am getting all the benefits promised to me. Well when i checked other recharging platforms, they also offered 1.4gb/day data then what was app exclusive here?
                    Later, i went on to twitter to show my dissatisfaction about the service and after multiple tweets now i see they changed their plan to 1gb/day +400mb/day and they informed me there was a technical issue. Still i see other recharging platforms are offering1.4gb/day data. How can this be airtel app exclusive offer? These platforms are even offering cashback offers so why would someone recharge through airtel app?
                    Also, if this was a technical issue from airtel's end, why am i supposed to pay for this? I want the benefits that i was promised of. Else i would have paid ₹50 more and made a recharge of ₹448 which gives 1.5gb/day +400mb/day.
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      VirendraKumar88
                      from Mumbai, Maharashtra
                      Oct 22, 2019
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                      Respected Sir / Madam

                      My Name is Virendra Kumar

                      This is my Airtel Number
                      [protected]

                      This is My Address
                      Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

                      Latitude 26.07488 and Longitude 82.72963

                      We are Facing Huge Network Coverage in our Area we had called customer care many times but no action taken we had complaint issue to nearest gallery of Bharti Airtel but no action taken

                      Bharti Airtel is always known for Best service and Resolution...but we can't get any help from Bharti Airtel o[censored]ttar Pradesh Department...

                      Airtel Network team is not helping us after Esclating many complaint to higher authorities of Airtel.. now I will take this Report to Airtel CEO Sunil Mittal Sir and Managing Director Gopal Vittal Sir
                      on their email I'd

                      And Network Team of Airtel Department I m not get any resolution from Network Department of Airtel

                      Now I will finally Appeal my voice to Appeallate Desk of TRAI [protected]@trai.gov.in and Chairman of TRAI Dr.R.S.Sharma

                      I m waiting reply from Airtel Desk to resolve of the network coverage issue on high priority basis plz do the needful on higher priority basis and Resolve the issue of network coverage...Even I m ready to Give my Land for Network Tower Installation if Airtel Department Required us ..and Also Help from all Clearance Authorities

                      This is my allternate Number if Number not get connected
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        Prateek1990.2019
                        from Mumbai, Maharashtra
                        Oct 21, 2019
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                        Address: House No.F-7,Second Floor, Om Vihar Extn., Kiran Garden,Uttam Nagar, 110059
                        Website: Airtel.in

                        I took a new airtel tv connection on 23 sept 2019 that had to last upto 22oct 2019. On 17 oct 2019 i received a call about subscription of miniplex Hd for #freedays .. but they debited the charges from account without my consent and my recharge got expired on 18oct before due date i.e.22oct 2019. I registered a complaint regarding the issue, they also assured to resolve within 24hrs but after then they failed to recharge and activate connection of remaining amount
                        Airtel customer support has been notified about the posted complaint.
                        I am facing issue with Airtel number very poor service it is ... Incoming calls are not coming on my phine.
                        Please let me know the solution earliest... Please resolve this issue on priority basis ... It is very critical outgoing service is going good.
                        What the ## your doing there My data network is very very worst I have disappointed and you ### just bring tower for internet in my area
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                          J
                          Jaitheertha
                          from Hyderabad, Telangana
                          Oct 21, 2019
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                          Address: Doodhbowli, CHarminar, Hyderabad, Telangana, 500064

                          Hi.

                          My name is jai theertha, i was using tata network on [protected] but when tata network got migrated to airtel, i did not recharge my number for couple of weeks, now i am unable to use the same.

                          Please reactivate my sim under airtel network, my current alternate contact number is [protected] (Airtel postpaid).

                          Please do the needful asap.

                          Regards,
                          Jai theertha
                          Airtel customer support has been notified about the posted complaint.
                          I have sufficient money in my Airtel account [protected] but while recharging it I am getting message like Invalid Denomination. Are airtel doing fraud? How can I get my 1025 rupees.
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                            Mitesh Awasthi
                            from Mumbai, Maharashtra
                            Oct 21, 2019
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                            Address: Mumabi 400013, Mumbai City, Maharashtra, 401209

                            I have an airtel number [protected]. I have recharged through airtel app.
                            While recharging through the airtel app, it was showing 1.4 gb data plus 400 mb extra per day.
                            But after recharge i am getting only 1.4 gb per day data.
                            Kindly see the attachment.
                            Provide me 1.4 gb + 400 mb extra.
                            The customer care are telling aapko jo karna hai app kar sakte ho.
                            They are giving only 1.4gb per day .
                            Kindly look into the matter and provide resolution
                            Airtel customer support has been notified about the posted complaint.
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                              bakarkol
                              from Mumbai, Maharashtra
                              Oct 21, 2019
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                              Address: no 1 airmen mess living in area, Sri Ganganagar, Rajasthan, 335804

                              Please,
                              I am living in govt provided accomodation for three years, i am using airtel sim that time.in begining network for voice calling and internet surffing and also i am glad to inform you that in this area only airtel was working efficiently. All was running smoothly regarding network but 4 month ago airtel tower was removed and shifted near 100 meter away. From that time network strengh for voice calling and internet were going worst. After sometime tower was [censored]ed other place permanently. All users of airtel are crying and very frustated. I want to inform you that one another airtel tower is installed allready hardly 700 away from our residence but problem is that network from that place not properly and continuous is not coming towards our area. According to my opinion existing tower's frequency is very week.
                              Airtel customer support has been notified about the posted complaint.
                              I am unable to connect to BSNL STD Landline at all from Airtel postpaid connection. I daily try 20-30 times but never get connected. It seems it is a deliberate act done by Airtel.
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                                K
                                from New Delhi, Delhi
                                Oct 21, 2019
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                                I want to draw your attention toward loot of telecommunication companies. They provide 28 days validity and 100 mb data on compulsory recharge of rs. 35.00. But they are not providing data and most interesting is they send reminder massages before 5-6 days of validity expiration. When we recharge before expiration of validity they start fresh counting of validity of 28 days from date of recharge and if we dont recharges before expiration they deduct amount from balance automatically in midnight.in this practice we never get validity of 28 days.
                                Airtel customer support has been notified about the posted complaint.
                                Pls...u can clear the problem immediately...

                                I need to make a calls...
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                                  Kshitiz66
                                  from Nagercoil, Tamil Nadu
                                  Oct 20, 2019
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                                  Address: 560100

                                  Every alternative days, either internet or voice communication break out. When i call customer service executive, they ask me to switch off and switch on and some time pass trick, which eventually don't work.

                                  For last 2 month, i am facing this error. When asked to find solution they just register complain and convince me that they are forwarding request to upper level.

                                  Till date, i have registered 6 complaint and everything they ask me to lodge new one. None of them yet solved.

                                  I want my 2 month unlimited pack money refund.
                                  If not, i am going to file a legal complaint in judiciary soon.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Shivangi Basu 527
                                    from Kolkata, West Bengal
                                    Oct 20, 2019
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                                    Address: Kolkata, West Bengal, 700031

                                    Dear sir/ madam,
                                    I have recharged my airtel number [protected] twice by mistake. And it's actually a waste to use two packs at the same time for they both will be over after 28 whether i use it or not.
                                    Therefore i'd like to request you for a refund of one of them.
                                    Kindly contact me regarding this matter on [protected] or my email id - [protected]@gmail.com
                                    Thank you
                                    Airtel customer support has been notified about the posted complaint.
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                                      animesh.3d
                                      from Mumbai, Maharashtra
                                      Oct 20, 2019
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                                      Address: Near Pier P1, Ganga Bridge thana, MG Setu, Hajipur, Vaishali, Bihar, 844001

                                      Service request via ref no.[protected] for your airtel 4g voice and data service issue raised on 13 oct 19 is not being resolved by the customer care. Despite multiple (Atleast 4 to 5) complaints to airtel they are giving false assurance that service is being improved. No visit by airtel engineer for check as promised by cust care. Please help.
                                      Airtel customer support has been notified about the posted complaint.
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                                        ghosh35
                                        from Kolkata, West Bengal
                                        Oct 20, 2019
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                                        Address: 30 chanditala lane konnagar, DIST:hooghly, westbengal, Kolkata, West Bengal, 712235

                                        I am getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid (Forcefully done by airtel store executive) and after 1 month change it to airtel prepaid. This is extremely frustrating for me. It seems like they are very careless with the customers who change postpaid to prepaid. The airtel store executives are not at all help full. They are always there to make you feel uncomfortable with post paid bills. I have a horrible experience with airtel.
                                        Airtel customer support has been notified about the posted complaint.
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