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S
Sk50
from Delhi, Delhi
Jul 21, 2019
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Address: Pune, Maharashtra

I wanted to recharge my mother's number but by mistake i recharge to my number now i want get refund or transfer that recharge to my mother's number or is it possible to continue this plan after validity of my current plan please can this complaint resolved early as possible in any of about three ways please check that to transfer the recharge possibly to my mother's number
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    B
    Biranchi Kumar
    from Darjiling, West Bengal
    Jul 21, 2019
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    Address: Kendrapara, 755061

    Sir i did a upi transactionfrom airtel payment bank amount 2000 to my paytm bank account through airtel bhim upi. But the amount deducted but the amount do not credited in my beneficiary account. When i called airtel bank customer care they informed me that the transaction is successful from our end. But the amount not credited in beneficiary account. Plz help me. Transaction i'd [protected]
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      Meenakshi Gairola
      from Gonda, Uttar Pradesh
      Jul 20, 2019
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      Address: Dehradun, Uttarakhand, 248001

      I've converted my postpaid [protected] to prepaid and have also inserted sim in sim 1 slot but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects. Iwas asked to do 1st recharge from shop. So the shop keeper told me that he wouldn't be able to recharge until i get the number activated at 59059. I called 121 and they suggested me to try calling 59059 after sometime and i am still not able to get through. I couldn't believe how airtel is so weak in customer service.
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        K
        kusmjeet singh
        from Delhi, Delhi
        Jul 20, 2019
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        Complaining since 31 May that my postpaid number [protected] not receving 4g sevices in Jammu while on roaming despite availability of superfast network in the area. Prepaid sim receiving full 4g whereas my pospaid not able to catch even 3g. Daily complaining but only fake assurance being given. No one has even called me. Very poor service.
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          M
          Mukta.ghosh
          from Lonavla, Maharashtra
          Jul 20, 2019
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          Dear concern,

          I have been charged rs. 3999 plus gst for international roaming which was not activated by me. I haven't even used the services for a day when i was travelling and in fact had activated ir services with vodafone who has plans for a day as well.

          If just for switching on the phone i have to pay this charge i have nothing to say.

          Plus in order to realise the payment of this amount airtel is forcing to pay by suddenly change the bill cycle. Whereas they have not even sent me the itemised bill for this amount. I am ready to pay for the services i have used (I am sure i haven't) but not this amount which airtel is fooling customers with.

          I have been a loyal customer for the last 7 yrs with airtel and this is what i have to go through.

          Request resolution on this case.

          Thanking you,
          Mukta ghosh
          [protected]
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            R
            Reena Pereira
            from Davorlim, Goa
            Jul 20, 2019
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            Address: Mapusa, 403715

            I am really upset with ur mapusa airtel branch which offers only 2 plans each on postpaid n prepaid.. Which is 498 n 799.. My daughter had bought one sim paying 250 n she was told that post paid charges per month would be 498.. Tell me how rates can be fixed... N plus prepaid also they don't have of a lesser rate.. Till date i'm using plan 199 on my airtel sim for so many years now.. I'm using g this sim from 2003.. I want a valid response to my complaint...
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              E
              Ekonthung Patton
              from Mayang Imphal, Manipur
              Jul 20, 2019
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              Address: Bamunpukhri, Dimapur, Dimapur, Nagaland, 456001

              Dear airtel, i am very disappointed by the poor network you provide us... I can't even use my internet connections because there is no coverage at all... And i'm paying for data and if i am unable to use internet what is the use of it... Comparing to other network operators airtel has a very low ping and no coverage as well... Please fix the problem as soon as possible... Thank you...
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                A
                Aniket220298
                from Bengaluru, Karnataka
                Jul 20, 2019
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                Address: 560095

                I had an Airtel Sim registered in Bhubaneswar circle. I had ported my Airtel number to jio in 2016. Now after few months I have started receiving messages that my Airtel number is registered to a airtel dth account with the account id:[protected] and the location is Odisha.

                I have tried contacting the customer care since the past 4-5 months for the same issue but they are still unable to fix the issue. I'm being said everytime that the person on whose name the registration is done would be contacted and the registered number would be changed but that isn't happening.

                I am fed up after having no solution from Airtel even after having contacted them multiple times. They do say that it's not possible and they are forcing me to say that I have a connection of Airtel dth so that they can close the issue.
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                  S
                  swinid
                  from Mumbai, Maharashtra
                  Jul 20, 2019
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                  Address: Pune, Maharashtra, 411044

                  I was using airtel hotspot # [protected] from last more 2 years however were facing problem with our airtel hotspot since 2-3 months. I went to airtel office which is located at kalbhornagar chinchwad. There we met mr. Umed (Mobile # [protected]) who told us your current plan of this number is not available now and due to that you are facing problem and you need to change your internet plan. So we have ask him to do so. He suggested us to go for new number and he informed that your old number will not work now. I asked him to take request for the same and he told me he done it. Our new number [protected] got activated on 30th may, 2019.in the month of april 2019 we made the access bill payment for mobile # [protected] as well. As we got new number i started using number [protected] however it was not working only and our hotspot got completely closed. We have asked new hotspot to him which he told not available. Now we are getting bill for # [protected] which we are not using since 26th may, 2019. As i am not using this number i will not make payment of the same.
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                    M
                    Mann08
                    from Chandigarh, Chandigarh
                    Jul 20, 2019
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                    Hello sir, i have a problem when i open some sites on any browser. I cannot open certain websites on google chrome, uc browser like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers i cannot open any website. I also change network settings. Please correct this issue.
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                      A
                      Avinash Chowdhary
                      from Jalandhar, Punjab
                      Jul 19, 2019
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                      Address: jalandhar, 144411

                      I have requestedfor a duplicate sim card on my previous number and it was said it will be activated in 24 hours and still not yet activated. I have tried to contact coustmre care but no response. And its been 3 days i have trying to activate it by going to airtel store but my problem is not yet resolved. And please resolve my issue as ssoon as possible
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                        S
                        Shaifaliagg
                        from Pune, Maharashtra
                        Jul 19, 2019
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                        I have registered for dnd and get lots of promotional calls from bank such hdfc, icici, indusind for credit card, loans etc. I got even 10-12 calls each day. I don't know why these bank don't understand that customer don't purchase these financial products like fmcg. These banks are looting us that's why they have excessive money to hire staff for such idiotic calls and wasted money in sending those stupid sms.

                        And airtel somehow involved with these banks thats why allowing these to call continuously on even dnd number. I think i should change my service provider from airtel only that could be the solution.

                        I must say airtel produced fake advertisement saying no#1 network. I guess it is the worst..
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                          Pranjit1984
                          from Delhi, Delhi
                          Jul 19, 2019
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                          Address: Pune, Maharashtra, 411057

                          Hi team,

                          I have raised a complaint in jan'19 about the services of airtel. They have been replying with a standard response - "at the outset, we sincerely regret the inconvenience caused to you due to this delay. Basis on your email, we have already escalated and prioritized your issue to the concerned team and we will update you on the status of the same at the earliest." however, there is no resolution since then. I have pursued multiple times but no one seems to be bothered for a resolution.
                          Next, why are you billing me for the services which you are unable to provide? I would need a complete refund.

                          Please help me sort the issue ata the earliest.

                          Thanks!
                          Pranjit gohain
                          +91 [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Aug 01, 2019
                          Updated by Pranjit1984
                          Thanks!
                          I am regularly following up with complains (198), nodal, appellate, customer experience team but all in vain. I have also written emails to the CEO. However, nothing seems to be moving.
                          I have also requested for PORT out option but no one responds.
                          I feel helpless and frustrated.

                          Please help.

                          Regards,
                          Pranjit
                          Aug 06, 2019
                          Updated by Pranjit1984
                          Hi Team,

                          Airtel does not seem to resolve the issue. It is only over email with a standard robotic response.

                          Can someone help, please.

                          Regards,
                          Pranjit
                          Hi Team,

                          Airtel does not seem to resolve the issue. It is only over email with a standard robotic response.

                          Can someone help, please.

                          Regards,
                          Pranjit
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                            V
                            Veeraputhiran S
                            from Chennai, Tamil Nadu
                            Jul 19, 2019
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                            My credit card was auto debited with 706.82 & 22/6/2019 without pin/otp. Please look into this and reverse the charges. I have never used the card from my end. This seems to be some sort of fraud that you have to take care from your end. I have seen similar kind of complaints raised by other consumers reporting the same issue. There is no solution that you have given so far. How are we going to resolve this i need an answer and update... I'll report this in all social media about airtel
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                              Lavanya Nagaraj
                              from Mumbai, Maharashtra
                              Jul 19, 2019
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                              Address: Bangalore, Karnataka

                              I have been a loyal customer of airtel from past 8 years.
                              In the last second week of april 2019 i went to airtel store near sony signal koramangla to get a nano sim as i wanted one for my new phone.
                              Mr manjunath from store told me to convert the service to postpaid to get a nano sim. I gave the required documents the same day. The sim got activated but after a month basic call (Both incoming and outgoing) and sms service got deactivated and a week later sim got deactivated.
                              I tried calling customer care when there was network availabe but they were unaware of the issue. Later when i went to another store, they informed the conversion procedure done to get postpaid service was illegal.
                              My number has been added as child to mr manjunath's number and then removed after a month and was told to file a complaint. I called this person and he requested me 3 days to activate sim. Now its been weeks and he is unreachable from every means.
                              From past month and a half my sim is deactivated and there is no help from airtel customer service. As it is registered number i am facing a lot of issues with bank, office etc.
                              And the irony is people from airtel are calling me saying there is overdue balance of 4000 when the sim is not even active.
                              The store is unreachable, customer service is unhelpful.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Ayushisambyal
                                from Bandipura, Jammu and Kashmir
                                Jul 19, 2019
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                                Helo sir/madam i want my call details of month jan and feb as my friend call me after long time in the month of jan or feb 2019 i did not able to save her number but i remember it starts from 8 so please help in finding her number by providing call details of jan and feb 2019 month as i have a very important work to do so i need to call her if you find any number starts with '8' please send me that i may be my friends number.
                                Thankx for help
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                                  S
                                  Sweta Jennifer
                                  from Pune, Maharashtra
                                  Jul 18, 2019
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                                  Address: Blueridge, Pune, Maharashtra, 411057

                                  Hi,
                                  My no. Is ported from tata docomo to airtel. After network went from tata docomo. I inserted airtel sim but there is no network. I have restarted the phone twice.

                                  It was also first showing sim2 not provisioned.now i m stuck and not able to do anything

                                  Could you help me?
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                                    S
                                    SUSHIL Mungre
                                    from Jamnagar, Gujarat
                                    Jul 18, 2019
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                                    Address: BHARTI AIRTEL LTD CRESCENT NO 55 DIVYASHREE TOWERS BANNERGHATTA ROAD BANGALURU KARNATAKA 560076, Mumbai City, Maharashtra

                                    Dear sir
                                    I received a call from aarti, pankaj mobile no [protected] on 12 february 2019 offering me to install bharti airtel services 4 g satalite device installation.
                                    From bharti airtel s mumbai office i received sms that further mr abhinav sharma will be in contact.
                                    Mr. Abhinav sharma m no [protected] sent by mail policy deed of lease[protected] which executed in mumbai on 13/02/2019, and asked to deposit rs50000 (Fifty thnd) in given a/c no[protected] idfc bank ifc code 0021251 and a/c no[protected] code fdrl 0001981
                                    For 31000/- as security deposit and stamp duty.
                                    I have deposited both amount in both accounts on
                                    14/2 and 13/03/2019.
                                    After depositions there's no contact by mr abhinav sharma his phone switched off mail no reply. Mumbai office no reply.
                                    Please help with needful to solve the problems.

                                    Thanking you
                                    Sushil mungre (Bhopal - m. P)
                                    M [protected], [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Jul 22, 2019
                                    Updated by SUSHIL Mungre
                                    In response to my complaint regarding 4 G Satalite Device Installation by Bharti Airtel Services, till date I don't have any reply or updates.
                                    Please look at the matter, how can i resolve the problem as soon as possible.
                                    Jul 26, 2019
                                    Updated by SUSHIL Mungre
                                    Still waiting for response. Why Bharti Airtel not taking any action to prevent this kind of fraud going on with misusing of their respective company name to cheat people. Hope Bharti Airtel will initiate in favour of their subscribers as i m.
                                    Dear Sir,

                                    This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

                                    Regards,
                                    Team IDFC FIRST Bank.
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                                      Mrkbg 1
                                      from Delhi, Delhi
                                      Jul 18, 2019
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                                      Address: Bangalore, Karnataka, 560076
                                      Website: airtel.in

                                      I have applied for airtel broadband connection it has been 1week they told they will setup the connection within 24hrs no engineer has called me they came for filling few details i have also done online payment of 500 i have sent mail to them 8 to 9 times still they send the same reply
                                      The last time i sent was yesterday they told they will contact today but they didn't
                                      Pls help me with this situation get a broadband connection within 2days
                                      Thank u
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                                        shashireddy1
                                        from Hyderabad, Telangana
                                        Jul 18, 2019
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                                        Address: hyderabad, Hyderabad, Telangana, 500068

                                        I have been facing network problem from last 4 months i was asked customer care to take complaint regarding the network issue but they denied my request and taking inputs, at last calling many number of times, they have taken complaint ( No. C4GSP[protected]) (No. C4GSP[protected], and never resolved it, after that again i have given a call to customer care for the complaint status and issue, this time they were very rude and saying to me, to report in consumer court, how can consumer bears such type of behavior of employ.
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