Airtel Complaints & Reviews

Dear sir,

I recently traveled usa and i required a roaming plan. I requested for roaming rs.3999 plan to be activated in my mobile phone ([protected], relationship number: [protected]). But they had incorrectly activated both rs.3599 and rs.3999 plan which i was not aware. After a month i received the bill stating both the plans for the same roaming period which was not correct.

I requested for reversal of the incorrect charges through phone and as well as through emails but there has not been proper response so far from airtel

Also i wanted to deactivate my 3999 plan as i needed it only for a month, i called the customer care and they indeed promise that rs.3999 plan will be deactivated. After 2 weeks i again got a message saying that 3999 plan was reactivated which i never authorized. When i called the customer care they mentioned that it was incorrectly charged and it will be deactivated

But now after a month i received the bill which was shocking that my 3999 plan was never deactivated and they never reverted the original 3599 plan charges

When i dropped an email on this issue i am not getting any proper response from the customer care. Also i attempted to deactivate the roaming plan through my mobile app which is not successful either.

Now i need help to revert my incorrect roaming charges and also help to deactivate the incorrect 3999 plan which is being charged in my account

I was lost my phone and airtel sim card, so i visited at airtel authorised partner for a new sim cardand they told me that there was a mistake in owner id proof (father name mismatch) they said to me that i have to visit main authorised partner of airtel in naupada thane west, they clearly told me that there's no possibility to issue an same prepaid numer with same owner id proof and you have to wait for 90 days for same prepaid number and if you want same prepaid number you have to convert in post paid plan and i have to pay for it Rs300 and there was no bill, recipe provide to me and post paid charges apply per month which is 399 according to postpaid plan and i have to wait 3 months for convert in prepaid plan or port to any other sim card company according to airtel care line therefore my concern is that why i pay Rs300 charges even it is possible to free of cost in prepaid plan even there mistake made by airtel partner and why customer suffer and bare the charges made by bharti airtel company i hope u understand my concern

Sir there is severe problem of airtel manager in my area because they are involve in oil theft by shutdown the network tower and hence we get disrupted network connectivity even we face the frequent call drop...so please look into the matter as fast as possible..
My email is:[protected]@gmail.com

An airtel broadband connection was taken in the month of january 2019 and it was only for 3 months package. Bill amount of around rs. 2800 was paid in advance for this connection (Which includes gst)
We have not used this connection after february 2019. We had used our own airtel modem.

This connection should have been disconnected after 3 months (End of march 2019) from airtel. But, we are surprised to get a bill of rs.1759.79 to our address.

We are not entitled to receive this bill.

Airtel charged additional amount for the previous billing cycle by surreptitiously activating international roaming without intimating me. Both my primary and add-on sim cards seem to have been charged this amount. I have used matrix sim card for international calling and data purposes in the usa.

I travel regularly abroad and this has never happened to me earlier. It is appalling that after calling their customer care and visiting their physical store yesterday and talking to nodal officers today i have received no satisfactory resolution. I am being coerced into paying.

Travel dates : 7th june 2019- 18th june 2019

I am working as an airtel retailer from last four years still i have no airtel franchise in this 4g era. This is shame for me and airtel please help me in getting franchise. Please inform tsm zsm distributor in getting me franchise so that customers do not suffer in future. The distributor tsm zsm and other airtel officers kept aways from this facility. Ie airtel franchise. Now my problem will be solved soon and i am able to get my airtel franchise. Hope so thanks

Airtel is charging agajnst toll free numbers. I have unlimited plan as still chaged 150 rupees for dailing toll free no. With 1860 or 1800. Other companies like jio are not charging extra for dailing toll free no. I believe airtel is cheating postpaid customers as they didn't told such conditions while taking connection. I called airtel customer care for resolution and asked them it was not conveyed me while taking the connection. Thier representative disconnect the phone saying we are conveying it now.

Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c. Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c.

Just ported my jio sim to airtel on 19 june 2019 and was told that after 7 days my sim will get activated and today on 22 june 2019 got sms from airtel that *your porting request has been validated by your current operator and once your mobile displays no service insert airtel sim in the hand set and call 59059 for verification* and on 22 june 2019 at 11:00 pm my handset displayed no network and i inserted my airtel sim in my handset and it showed no service and after waiting for two hours i called customer care center "employee named raja" received call and i told him all my problem so he said that "that porting time is of 7 days you have to wait for 7 days i told him that's not fair my old jio sim showed no service and airtel also not activated how will i manage all my work as this is my primary number" actually that guy is just making excuses he doesn't know how to resolve the problem.. Its not my first case of mnp prior i ported my two sim to airtel and once the old network got no service "airtel" sim was activated with in 5 minutes and he is telling me nonsense over a call...!!
Now my complain is that how will i manage for two days without my primary number.. I get all my business calls on that number only... Airtel very disappointed..!!
"all i want that my sim gets activated as soon as possible"

My mobile number that has been ported: [protected]
My email: [protected]@gmail.com

And im attaching all the screenshots of messages i got from airtel itself.!

I opted for mnp from bsnl to airtel.. Got nee sim card... When i try to activate the sim..59059 number is automatically getting disconnected... I am not getting incoming calls also.   replace all

I brought a airtel sim om 17th june 2019, no doubt the sim activated within the period. But i didn't get my internet access till now due to the airtel carrier service. I had conversation for several times but didn't get resolved. I did all the things as per their recommendation but didn't get no result from that side. By asking them i got only reply that we will do it better, since 17th june. They are sending one message again and again that to sms 54321 or call 12118 bit non of these are not working also.

Sir by mistake i have recharged dish tv customer id [protected] instead of cid [protected]. Please transfer all the amount to my air tel dish tv customer id no [protected] connection in the name of ashok kumar sharma ganga niwas daizy blower jakhoo shimla himachal pradesh. Secondly i want to say that my tv is not showing customer id on screen.

Thanking you

Ashok kumar

My customer id is [protected] with name of pawan verma i subscribed unlimited damaka pack in airtel in nov 13 but it was closed on 13 june without informing me and refund is not provided while i complain ed several times in airtel customer care..so plz take some step to refund my remaining amount o[censored]dp plan

I recharged my mobile number with their pack on 22.6.2019 and for that i added money to their wallet with my debit card and after confirmation of payment the money was debited but neither recharge was done nor i got back my money. I tried calling their customer care and they are doing nothing and asking me to wait. Please help me.

My registered mobile number is [protected]

This is in regard to the amount that was charged on my credit card on 11/06/2019 with transaction particular as www.airtel.in pgsi of rs.1237.85/-. This was unauthorized payment as i did not allow this transaction.

As per discussion with hdfc credit card customer care rep this was some sort of pre-approved payment but i never approved any transactions like that. I need this issue to be resolved asap and my amount to be refunded.

Pfa for the reference screenshot of my credit card statement for this transaction.

Note*: earlier smart pay was active for autobill payments of my airtel bill and later it was discontinued. I expected my card details to be removed from airtel system and it seems like airtel is making unauthorized transactions on this.

I am highly disappointed and this needs to be resolved asap. As i called airtel customer care and nothing was resolved.

Please provide the call records of [protected]. I want the call records of this number from May, 2019 till the recent date. I also want the details of SMS of the given number from Nay, 2019 to the recent date. I will be grateful if I get my complaint resolved as soon as possible. I need it in urgent.

Dear concern,

My customers ID is [protected]. I am facing the scrambled signal from last six months. I have written many emails to airteldigital TV and also I called to customer care but they are not yet resolved my problem. I am losing my money which I have spent for dth recharge and also time for taking with air customer executives. They are giving same answer in different manner.
Airtel Dth making money by fooling customers.
Plz help in this regard for take action on Airtel dth for my below my concern
1.scrimbled signal
2.for refund
3.mental harassment because of bad service.

I have recharged for 4G pack amounting to INR.448 using Airtel app on 16th June'2019. The transaction was failed but the amount has been deducted from my Bank a/c. Till date, it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and I'm not sure what steps you've taken so far. I'm losing my interest in these periods.

Hello sir Airtel Digitaltv मे यह चैनल्स क्यों नहीं दिखा रहे हैं पंजाबी चैनल्स नाम TTV and marjan movies and PTC सिमरन ओर हिन्द मूवीज़ चैनल्स sky star movies and maa movies and India fashion TV यह चैनल्स airteltv में दिखाई ओर यह चैनल्स FTA है ओर जैसे sony SAB TV का रूपय19 है तो Airtel Digitaltv 22रूपये ले रहा है और इसके साथ हरियाणा मुंशी के चैनलadd करे ओर अभी कोई एक चैनल्स लोंच करते हैं तो 1चैनल काट दिया जाता है तों आपसे आग्रह है कि वह चैनल्स वापस सेDTH पर add करे ओर कभी कोई चैनल्स लोंच कीया जाए तो एक भी चैनल्स नहीं काटे जाने क्योंकि बहुत चैनल्स काट दिया गये है तो इस कारण चैनल्स कम हो रहें हैं
ओर आप ने यह चैनल्स add नहीं किया तो हमें DTHबदलना पड़ेगा धन्यवाद जय हिन्द वन्देमातरम

I am suffering from receiving daily prank calls in a day 4-5 times since 4 days. Person on phone is speaking in a different language not understandable for me. He also using some bad words feel me insulted.
By truecaller i got that number is from bihar. please look into this matter.

Date from where i got calls- 19th june 2019
My Number-[protected]
Culprit Number- (there are many phone numbers of him ..everytime he choose new no to make call. some are given as-)
[protected]
[protected]
[protected]
[protected]

Go through this matter more early as you can please.