Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 501

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dasana
from Mumbai, Maharashtra
Jun 23, 2019
Report
Copy

Airtel charged additional amount for the previous billing cycle by surreptitiously activating international roaming without intimating me. Both my primary and add-on sim cards seem to have been charged this amount. I have used matrix sim card for international calling and data purposes in the usa.

I travel regularly abroad and this has never happened to me earlier. It is appalling that after calling their customer care and visiting their physical store yesterday and talking to nodal officers today i have received no satisfactory resolution. I am being coerced into paying.

Travel dates : 7th june 2019- 18th june 2019
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sahilenterprises
    from Mumbai, Maharashtra
    Jun 23, 2019
    Report
    Copy

    Address: 53, malikpora, 193501

    I am working as an airtel retailer from last four years still i have no airtel franchise in this 4g era. This is shame for me and airtel please help me in getting franchise. Please inform tsm zsm distributor in getting me franchise so that customers do not suffer in future. The distributor tsm zsm and other airtel officers kept aways from this facility. Ie airtel franchise. Now my problem will be solved soon and i am able to get my airtel franchise. Hope so thanks
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      amitsingh8800955950
      from Delhi, Delhi
      Jun 23, 2019
      Report
      Copy

      Address: 411018

      Airtel is charging agajnst toll free numbers. I have unlimited plan as still chaged 150 rupees for dailing toll free no. With 1860 or 1800. Other companies like jio are not charging extra for dailing toll free no. I believe airtel is cheating postpaid customers as they didn't told such conditions while taking connection. I called airtel customer care for resolution and asked them it was not conveyed me while taking the connection. Thier representative disconnect the phone saying we are conveying it now.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        ccsaha
        from Kolkata, West Bengal
        Jun 23, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Nangi Station pally north, Batanagar, Kolkata-700140, Kolkata, West Bengal

        Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c. Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c.
        Jun 23, 2019
        Complaint marked as Resolved 
        Indian Bank debited Rs. 100/- on 22.06.2019 from my account for full talk time recharge on airtel prepaid mobile number 9903953627 . But the amount has not been added to the airtel account of mobile number 9903953627 which is not expected at all.
        Airtel customer support has been notified about the posted complaint.
        Jun 23, 2019
        Updated by ccsaha
        Phone/Mobile Number: [protected]

        Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c. Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c.
        Jun 23, 2019
        Updated by ccsaha
        Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c. Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hshukla35
          from Delhi, Delhi
          Jun 23, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Kanpur, Uttar Pradesh, 208002

          Just ported my jio sim to airtel on 19 june 2019 and was told that after 7 days my sim will get activated and today on 22 june 2019 got sms from airtel that *your porting request has been validated by your current operator and once your mobile displays no service insert airtel sim in the hand set and call 59059 for verification* and on 22 june 2019 at 11:00 pm my handset displayed no network and i inserted my airtel sim in my handset and it showed no service and after waiting for two hours i called customer care center "employee named raja" received call and i told him all my problem so he said that "that porting time is of 7 days you have to wait for 7 days i told him that's not fair my old jio sim showed no service and airtel also not activated how will i manage all my work as this is my primary number" actually that guy is just making excuses he doesn't know how to resolve the problem.. Its not my first case of mnp prior i ported my two sim to airtel and once the old network got no service "airtel" sim was activated with in 5 minutes and he is telling me nonsense over a call...!!
          Now my complain is that how will i manage for two days without my primary number.. I get all my business calls on that number only... Airtel very disappointed..!!
          "all i want that my sim gets activated as soon as possible"

          My mobile number that has been ported: [protected]
          My email: [protected]@gmail.com

          And im attaching all the screenshots of messages i got from airtel itself.!
          Jun 24, 2019
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Jun 23, 2019
          Updated by Hshukla35
          I also got this message on my alternate number that your number is ready for activation and verification..!!

          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajeshairtel
            from Hyderabad, Telangana
            Jun 22, 2019
            Report
            Copy

            Address: 517502

            I opted for mnp from bsnl to airtel.. Got nee sim card... When i try to activate the sim..59059 number is automatically getting disconnected... I am not getting incoming calls also.   replace all
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rakesh swaim
              from Hyderabad, Telangana
              Jun 22, 2019
              Report
              Copy

              Address: 754141

              I brought a airtel sim om 17th june 2019, no doubt the sim activated within the period. But i didn't get my internet access till now due to the airtel carrier service. I had conversation for several times but didn't get resolved. I did all the things as per their recommendation but didn't get no result from that side. By asking them i got only reply that we will do it better, since 17th june. They are sending one message again and again that to sms 54321 or call 12118 bit non of these are not working also.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sharmaashok2625
                from Shimla, Himachal Pradesh
                Jun 22, 2019
                Report
                Copy

                Address: 171001

                Sir by mistake i have recharged dish tv customer id [protected] instead of cid [protected]. Please transfer all the amount to my air tel dish tv customer id no [protected] connection in the name of ashok kumar sharma ganga niwas daizy blower jakhoo shimla himachal pradesh. Secondly i want to say that my tv is not showing customer id on screen.

                Thanking you

                Ashok kumar
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PkvpawanVerma
                  from Mumbai, Maharashtra
                  Jun 22, 2019
                  Report
                  Copy

                  My customer id is [protected] with name of pawan verma i subscribed unlimited damaka pack in airtel in nov 13 but it was closed on 13 june without informing me and refund is not provided while i complain ed several times in airtel customer care..so plz take some step to refund my remaining amount o[censored]dp plan
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bijoy rio
                    from Kolkata, West Bengal
                    Jun 22, 2019
                    Report
                    Copy

                    Address: guwahati,panjabari,bagharbari, Kamrup Metropolitan, Assam, 781037

                    I recharged my mobile number with their pack on 22.6.2019 and for that i added money to their wallet with my debit card and after confirmation of payment the money was debited but neither recharge was done nor i got back my money. I tried calling their customer care and they are doing nothing and asking me to wait. Please help me.

                    My registered mobile number is [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashish_Katoch
                      from Delhi, Delhi
                      Jun 22, 2019
                      Report
                      Copy

                      This is in regard to the amount that was charged on my credit card on 11/06/2019 with transaction particular as www.airtel.in pgsi of rs.1237.85/-. This was unauthorized payment as i did not allow this transaction.

                      As per discussion with hdfc credit card customer care rep this was some sort of pre-approved payment but i never approved any transactions like that. I need this issue to be resolved asap and my amount to be refunded.

                      Pfa for the reference screenshot of my credit card statement for this transaction.

                      Note*: earlier smart pay was active for autobill payments of my airtel bill and later it was discontinued. I expected my card details to be removed from airtel system and it seems like airtel is making unauthorized transactions on this.

                      I am highly disappointed and this needs to be resolved asap. As i called airtel customer care and nothing was resolved.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kings Wolf
                        from Mumbai, Maharashtra
                        Jun 22, 2019
                        Report
                        Copy

                        Address: sainath nagar, LBS marg, Ghatkopar west, Mumbai 086, Mumbai City, Maharashtra, 400086

                        Please provide the call records of [protected]. I want the call records of this number from May, 2019 till the recent date. I also want the details of SMS of the given number from Nay, 2019 to the recent date. I will be grateful if I get my complaint resolved as soon as possible. I need it in urgent.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dastagirlanjeka
                          from Mumbai, Maharashtra
                          Jun 21, 2019
                          Report
                          Copy

                          Address: 410209

                          Dear concern,

                          My customers ID is [protected]. I am facing the scrambled signal from last six months. I have written many emails to airteldigital TV and also I called to customer care but they are not yet resolved my problem. I am losing my money which I have spent for dth recharge and also time for taking with air customer executives. They are giving same answer in different manner.
                          Airtel Dth making money by fooling customers.
                          Plz help in this regard for take action on Airtel dth for my below my concern
                          1.scrimbled signal
                          2.for refund
                          3.mental harassment because of bad service.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            codilis
                            from Ajmer, Rajasthan
                            Jun 21, 2019
                            Report
                            Copy

                            I have recharged for 4G pack amounting to INR.448 using Airtel app on 16th June'2019. The transaction was failed but the amount has been deducted from my Bank a/c. Till date, it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and I'm not sure what steps you've taken so far. I'm losing my interest in these periods.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Palaram. Palaram.
                              from Mumbai, Maharashtra
                              Jun 21, 2019
                              Report
                              Copy

                              Address: Palaram 23602emial.com, Faridabad, Haryana, 1350&0

                              Hello sir Airtel Digitaltv मे यह चैनल्स क्यों नहीं दिखा रहे हैं पंजाबी चैनल्स नाम TTV and marjan movies and PTC सिमरन ओर हिन्द मूवीज़ चैनल्स sky star movies and maa movies and India fashion TV यह चैनल्स airteltv में दिखाई ओर यह चैनल्स FTA है ओर जैसे sony SAB TV का रूपय19 है तो Airtel Digitaltv 22रूपये ले रहा है और इसके साथ हरियाणा मुंशी के चैनलadd करे ओर अभी कोई एक चैनल्स लोंच करते हैं तो 1चैनल काट दिया जाता है तों आपसे आग्रह है कि वह चैनल्स वापस सेDTH पर add करे ओर कभी कोई चैनल्स लोंच कीया जाए तो एक भी चैनल्स नहीं काटे जाने क्योंकि बहुत चैनल्स काट दिया गये है तो इस कारण चैनल्स कम हो रहें हैं
                              ओर आप ने यह चैनल्स add नहीं किया तो हमें DTHबदलना पड़ेगा धन्यवाद जय हिन्द वन्देमातरम
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                soumyag
                                from Delhi, Delhi
                                Jun 21, 2019
                                Report
                                Copy

                                I am suffering from receiving daily prank calls in a day 4-5 times since 4 days. Person on phone is speaking in a different language not understandable for me. He also using some bad words feel me insulted.
                                By truecaller i got that number is from bihar. please look into this matter.

                                Date from where i got calls- 19th june 2019
                                My Number-[protected]
                                Culprit Number- (there are many phone numbers of him ..everytime he choose new no to make call. some are given as-)
                                [protected]
                                [protected]
                                [protected]
                                [protected]

                                Go through this matter more early as you can please.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shruti kokate
                                  from Chennai, Tamil Nadu
                                  Jun 21, 2019
                                  Report
                                  Copy

                                  Hello,
                                  I tried to deactivate my airtel postpaid plan but there is no option available for the same. I have not even used my sim card and have got a bill of rupees 450 but my plan was of 399. Same problem happened last month as well and i got a bill of 515. Try to help me with the same because it's not right to pay for things you don't even use. This will indirectly affect you and I will have to change my service provider. Please deactivate it as soon as possible because i won't be paying the next months bill even if i get it.
                                  Thankyou!
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Subhakar B
                                    from Ernakulam, Kerala
                                    Jun 21, 2019
                                    Report
                                    Copy

                                    Why there's no language options for the programs in CN, Pogo, Disney, etc., and it's only telecast in HINDI. Is this some kind of racism. That too most programs related to kids are telecasted only in HINDI and the language selection option doesn't work. Don't try imposing any language on anyone. People should have the freedom to select their own language. Even when we where under British government there was no such cheap activities to impose their language.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sandhya aneja
                                      from Sonipat, Haryana
                                      Jun 23, 2019
                                      Report
                                      Copy

                                      I am facing network prob jn my area ..pls resolved it out ...even call is not possible since last days ...otherwise i will change my network ...pls work on this ...since last 7 days..i m facing this prob ... no network for calling.
                                      Not even me other airtel users also facing these prob.

                                      Address kirti nagar .street no -5 sirsa
                                      Haryana
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        MRUNALI PARAB
                                        from Delhi, Delhi
                                        Jun 21, 2019
                                        Report
                                        Copy

                                        Address: Pune, Pune, Maharashtra, 411027

                                        I want to block below number and do not want to see block messages also. i want to block him permently. he is harrasing me on phone by offline texting. i have blocked that number but the messages cannot be blocked. notifications are visible. hence i request you to block this number permently..i dny want to receive any message or call from his side.
                                        the number is shubham madhekar: [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        I have requested to Port out my number [protected] from Airtel to BSNL 3 times in the last 1-2 months. Still my number is not porting. Please help me to port.
                                        Dear Sir / Madam, Maine Apne Mobile No [protected] Ko Airtel Mai Mnp kiya tha, Mera Mobile Kho Jaane Per Verification Nahi Karwa Paya, Uss Sim mai network Aana band Ho gaya, phir Maine Airtel Office Bhi Gaya To Waha Se Bhi Kuch Nhi Ho Paya, Maine Replacement Bhi kara K Dekha To Waha Kuch Show Hi nhi kar raha h, Plzz check kijye personal No H
                                        Very poor 4G speed, even complained but nothing has been done, I feel Vodafone is better than airtel, the airtel is getting worse day be say
                                        Village Dhaun
                                        Post Dhaun
                                        Distric Champawat
                                        pin 262523
                                        airtel no [protected]
                                        please fix the aria network problam as soon as posible

                                        thanks
                                        We have internet connection problem from 1 month, when i called the tsm they didn't come for checking our network, we want a tower or give us our money of recharging your airtel number we will port your numbers
                                        Hello sir/mam Good afternoon, Actually accidentally DND service is activated on this number [protected], so please deactivate this service on my mobile number as soon as possible.
                                        Thank you.
                                        Vamshi039's reply, Jun 13, 2019
                                        Please solve this problem as soon as possible
                                        सर मेरे एयरटेल मोबाइल से कटोती की जा रही इसलिए आपकी हेल्प चाहिए
                                        Helpful
                                        Found this helpful?
                                        6 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit