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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 501

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H
HarmeetRattan
from Hyderabad, Telangana
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incorrect billing for service I did not ask for

Address:Rangareddy, Andhra Pradesh, 500072

Airtel has charged me for mobile being turned on while in international roaming.
I went to a near by country for business work and after reaching switched on my phone after reaching the airport. I got a message saying, to activate international roaming, send message to some xyz number - which i didn’t.

Later i tried to login to free internet at the airport, did some messages and took a local connection.
br...
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J
jbaloni
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim shows no service - urgent

Address:Chennai, Tamil Nadu

I am holding airtel sim, since 2 weeks it’s showing no service and showing only emergency signal. I am not able to call (Dial & recieve) anywhere including customer care (121). Requesting you to resolve this as soon as possible it’s really annoying as lots of my work is pending due to this issue.
You plz resolve this problem asap. Its very urgent.
Thanks...
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N
NARAYANA1257
from Mumbai, Maharashtra
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wrong information about the plan

Address:18/c aphb colony, Balkampet,s.r.nagar,hyderabad, Hyderabad, Telangana, 500032

Recieved wrong information about 749 plan from your store, service people, nodal office, appellate officer. Kindly look into my airtel bill for this month it charged more than expected and also wanted to know, why it is charged. There is no proper response from nodal officer, esclation. After migration to new plan, 4g internet is not working properly. I asked store people about this and they have changed some settings and now i am not getting...
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S
Sankar1970
from Palghat, Kerala
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changing of my own pack of selected channels while recharging

Address:Palakkad, Kerala, 678009

I am having airtlel dth connection (Consumer no. [protected]) and as per the new regulations bytrai i have selected my required channels and had changed my packduring mar 2019.

The monthly subscription for my selected channels was rs.433/- as per
Airtel themselves

But when i recharged for my package during apr-19, the package was
Changed unilaterally by airtel to kerala value hd plus pack withbr...
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D
david paul nadar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misappropriation of money

Address:Mumbai City, Maharashtra, 400017

Dear Sir / Madam,

This is to inform you that we have recharged the prepaid mobile no. [protected] on 11.04.2019 for Rs.597/-. After some days the above no. was blocked, when we enquired with the customer care they advised us to contact Airtel gallery, when I visted there, they insisted me to submit the proof which I have already submitted long back and further they asked me to change the plan from prepaid into postpaid. I have...
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A
ashishdr.786
from Rampur, Uttar Pradesh
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airtel dth error 6

Address:Meerpur road, Bhalla senitory, Moradabad, Uttar Pradesh, 244001

Dear sir/madam,
We have made recharge with rs.300 yesterday at 19:00 pm but dth is showing error 6 and saying account is suspended due to low balance so we called to airtel dth care they told me "please wait service will be active in within 10 minutes"
From today i am talking to airtel dth care center they always tell me there are no issue your setup box will be active within some times we have also talked to airtel dth nodel...
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N
Nagaraj Garuda
from Udupi, Karnataka
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prepaid sim bill

Address:223, 10 Cross, 1 Stage, BEML Layout, Basaveshvara Nagar, Bangalore, Karnataka, 560079

I bought an additional prepaid sim on[protected], from airtel outlet @basaveshwarnagar, bengaluru.
I paid rs. 248 + rs. 5, ie initial prepaid recharge for 30 days & rs. 5 for sim.
All the documents we're submitted & transaction completed by 18:30 on[protected].
Till date i have not received the bill for above payment made nor the connection for my new prepaid sim.
I would like to request the concerned authority...
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M
Mikhael7
from Bengaluru, Karnataka
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phone sim isn't activated after porting sim

Address:560024

I've ported my no.[protected] from vodafone to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service....
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V
Vikash kr vicky
from Mumbai, Maharashtra
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airtel digital tv

I am using airtel digital tv my package was of 360 rupees but my account expired much earlier than i expected when i was recharging my account i saw my package is of 500 rupees. I didnt add any channel but when i called customer care he told me i have added 58 channels which i haven'5. They also dont have any information about when these channels were added...
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R
Riken112
from Vadodara, Gujarat
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airtel dth poor customer service

Address:B294,Akshar Yug Society, Waghodia Main road, Vadodara, Gujarat 390019, Vadodara, Gujarat, 390019

I have done recharge of 240 inr for sport pack - gujarat, Since last 15 days i cant able to watch any channel on airtel tv and daily amount deducted from account, airtel didn't respond.
I am giving 24 time for solve issue,
If not happen i will go for legal process in trai and ahead.

Customer id: [protected]
Reg. Mobile : [protected]...
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L
lalit mundhara
from Kolkata, West Bengal
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complaint of airtel dth

Address:Golabari. P.s., Howrah, West Bengal, 711101

My airtel dth no. [protected]
Mobile no. [protected]

I have 2 connection of airtel dth i told them to change and give me 001 connection a different id no. After complaining so many times the have shut my both the connection from last 20 days.
The are making fake promisses that its going start in 24 hrs. My balance 680/- that also becomes zero....
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S
Sanjeevsharma731977
from Mumbai, Maharashtra
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relocation and hd multi connection

Address:Vill. Janglote, 184104

Dear sir
I have five year old airtel dth connection with I'd [protected].
I have been shifted from haryana to jammu and Kashmir. After shifting I requested airtel customer care for reinstallation of my old dth and also requested new HD multiconnection. I have booked the things for three times and got the request I'd also. But there was no response from airtel. Some time customer care provide me with the contact no of technician...
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P
PriyanshuChauhan
from Chennai, Tamil Nadu
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wrong number entered

Address:4101, Estancia Towers,Chengalpattu, Tamilnadu, 603203

I paid the amount using TruecallerUPI for my broadband bill on DSL number

[protected] and i forgot to add "_tn" at the last

actual number is [protected]_tn

so Kindly refund the money or direct the money to my account.

Amount paid is 1060.

Account Registered on the name - NAVYAV SINGH RAJAWAT

Mobile number of the Airtel Service is - [protected]...
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B
Bindu Sunil
from Delhi, Delhi
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activation of duplicate sim of my old number

Address:Thiruvananthapuram, Kerala, 695001

Due to issue of 'error in application' I was suggested to get a duplicate sim of my existing number . The airtel dealer gave the sim at 11.30 today (22.05.2019) but it is not activated till now. I need to get my sim activated as soon as possible . The dealer said ut would get activated by 4.00 pm today itself. But till now it is not showing any range....
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T
Teddiee
from Adiramapattinam, Tamil Nadu
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one. airtel.in/rcconf

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera).

I have reset all my browsers twice, changed and reset my apn data, cleared...
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Address:Khordha, Odisha, 751002

It since more than 10 days i have raised multiple request with airtel dth but since then its not resolved.
It was during cyclone in odisha. No signals then but they are deducting money each day.
Complaint 1:89033052:a service engineer was assigned, i talked him regarding the problem but he closed the issue saying address not found.
Complaint 2:89213624 :no response
Complaint[protected]:no response
Complaint...
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Address:574326

Dear sir/madam,
I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [[protected]]
Amount — 169
Correct number — [[protected]]
Operator transaction id —[[protected]]

I have called to customer care but there was no proper response.

Regards,
Mohammad Rameez....
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B
bhushanamhfm
from Chennai, Tamil Nadu
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airtel prepaid recharge is not reflecting

I have recharge my father prepaid mobile from icici net banking on 18-may-2019. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting mobile no

Please check and do the needful asap.

Mobile no:[protected]

Recharge ref id:[protected]

Iam giving my details below i[censored] have any question let me know

Mail id: bhushanam. [protected]@gmail.combr...
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K
krishna9033
from Mumbai, Maharashtra
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wrong plan activation

Address:382350

Sir, maine airtel dth pe 21 may 19 ko rs. 306 ka plan activavate karavaya. Fir maine 23 may 19 ke din 400 ka recharge kiya. Ab tak mera plan active nahi hua tha. Maine airtel care me call kiya to bataya gaya pahale recharge karavao, plan active ho jayega. Jab maine recharge kiya to purana plan chalu huaa aur chaneles bhi hd ki jagah normal ane lage.
Bahut bar care me call kiya lekin airtel ne call ka bhi charge kata vo bhi sirf option...
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C
carohit7489
from Gurgaon, Haryana
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inadequate billing and unprofessional response

Address:122001

I have joined airtel through porting from idea on 15th jan 2019. At that time the sales repsentative of airtel brief me about the plan which will cost me at 249/ month. However when it comes to billing they charged 399 instead of 249 to me. When i called customer care they said there is no such plan of 249 and we can't help it. When i communicate with the airtel sales executive she respond "sir maine to 249 punch kia tha back hand team se...
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