Airtel Complaints & Reviews

Plan selected according to trai rules on february 1, 2019 but airtel dth select plan with own basis previously i have plan of 224 rupess per month plan, after channel selection company don't start my selected package start their own plan with 1233 rupess per month called customer care approx 10+ times they don't respond and get call disconnected, here i attached picture of selected plan confirmation and current plan confirmation that company...

I've an airtel dth connection with id [protected]. I updated my monthly pack as per trai's new guidelines. But the service provider updated my pack not as per the choice made by me. And now i am unable to view most of the channels. But they are showing a huge amount as monthly value of my active plan according to them which is 3557.53rs per month. Their customer care is also not answering, its so annoying as i can't waste my time again and...

I am a member for 12 months in airtel. My pack lasts til 29/10/19 & my balance is rs 2414.4. I selected my pack for rs 258.42 per month on 30/1/19 but my pack is not activated until today 08/02/19. I received a message to my registered mobile no:[protected] that my pack costs rs 1848.89 per month & my pack lasts til 8/3/19. The channels that are not requested by me are played on tv. I contacted customer care but they are not responding. I...

Sir
I have been requesting to airtel dth to disconnect my dth connection as i am migrating from my current residence.
I have been trying for last 20 days to call on customer service 12150 but no action has been taken. I have registered twice for the same.
I have more than 1500 rs in the account and per day rs are being deducted.
I request you to take quick action so that i can save my money.
Ac no [protected]br...

Recently i got my number ported from vodafone to airtel with 299 postpaid plan but after few months my plan by upgraded to 399 without my consent. Despite my repeated complaints about the network issue, no action has been taken to resolve this matter. There is hardly any network in the prominent areas like lajpat nagar and vasant junk, new delhi. Please look into this and suitable instructions be issued to airtel to dispose off my agony.br...

Hello,

I have recharged twice for my father in-law mobile ([protected]) today with 2019 feb 8 with 399 & 597.

Please reverse it to airtel wallet or continue that amount for next.

399 with 84 days
597 with 168 days

This is happening with many customers, please take necessary action.

Please consider my request and you can contact me on [protected].

Regardsbr...

I selected my plan on 31/01/2019 using airtel digital tv portal and got the confirmation on screen but they applied thier own plan and then on 07/02/2019, i again selected my plan and send sms to airtel but 70% channels blocked and when i checked my account it is showing 3476 rs per month rental instead of my choosen plan of 625 rs per month...
I try to register my complaint on toll free number many times today but they said there...

Respected sir

I am abdul hakeem, 48 years old (Am a bp patient). I was purchased airtel 4g hot spot on december 2nd week of 2018. Hot spot no:[protected]. I am paid rs. 2, 500.
Last week of january 2019 hot spot not working. I go to complaint airtel office in trichy cantonment, tamil nadu where purchased. They said to pay gst bill for first month of rs.432 for activating hot spot. Am also paid this service tax on same...

In my airtel bill for the period: 05-jan-2019 to 04-feb-2019 bill no:[protected], it was showing i send international sms to the number:[protected], 3 times. Details below:
18/jan/2017 00:24:[protected]
21/mar/2017 00:55:[protected]
21/mar/2017 07:06:[protected]

But i haven't send any sms to that number and i have no idea about that number. When i checked online the same number found for fraud in vodafone...

I had opted for a mix of bouquet and a la carte channels for my airtel dth subscription no [protected] on 30/01/2019 and the request no provided by the company is 212523. The total charge for above selection was around inr 540.00 per month. From 06/02/2019, i am receiving much less channels than i had opted but the company is charging inr 700.00.
I contacted the company on 06/02/2019 and they told me that they have system problem and...

On 08-02-19 i wrongly recharged amount of rs 169 two times as the first recharge success full message i received late.
Kindly cancel one of the recharge and credit the amount of rs 169 to my account.
Details of transaction.
First txid[[protected] ] to mobile no.[[protected]] amt rs 169.
Second txid[[protected]] to mobile no.[[protected]] amt rs 169.

Kindly cancel one of the above transaction and send...

Sir, i have a dth connection of airtel bearing id no.[protected]. I selected my new plan on dated 4-2-19 but my selected plan is not approved so far. I am receiving messages from service provider to pay tariff as old basis. Please look into the matter and direct to service provider for approving selected plan because my services has stopped due to low balance. I want to pay tariff as selected plan.
Thanks,
Kewal singh
Amritsar...

मैं एयरटेल कंपनी का 4जी उपभोक्ता हू व मैं एयरटेल को 4जी नेटवर्क का शुल्क प्रदान करता हु। पूरनपुर की सीमेंट रोड मोहल्ला चौक बाजार मे मेरी दुकान है, तथा मेरी दुकान व बाजार में...

Sir,
My name is gowtham from kerala. I'm a customer of airtel dth (No: [protected]) as per trai i selected my own channels through tv channel no: 998 on jan 31st. But the channel's are not activated till 08.02.2019. I called customer care 5 times all times they told me to wait 24 hours. And also they suggest to activate their packages its more than my package amount. I'm attached the sms details with this complaint. Please do needfully....

Hi,

Recently i purchased an airtel 4g hotspot device with a plan for 6 months @ 3600. For that i submitted a form online through airtel website, i received the call from the customer care the following day and they scheduled a document verification meeting at my home. The airtel agent came to my house and got all the verification done from the airtel mobile application. He took 3600rs in cash and gave me the 4g hotspot device...

Dear airtel,

As i'm using airtel prepaid simcard from last10 years from last 6 months i'm not getting the signal inside my home & office. Every time call is getting dropped. So please do clear my issue as 3 persons are using airtel in same home it as became a big issues to me, so please try resolve this is my address 15-2-456&457 kishangunj, hyderabad 500012...

I am an airtel post paid customer and as per plan there was free subscription to airtel secure which i took it as i believed it will protect my phone for any physical damage at less cost as any insurance cover for my oneplus 5 phone bought in july/aug 2017

Recently when my phone screen got damaged, i chose to raise a claim and submitted all the required documents like invoice copy, photo of damaged phone, imei number etc and...

I selected a hd pack through ala carte of my choice before 29th of january but since 2 days i am not getting any hd channels on my airtel dth when i call the customer service they say it’ll be activated in 4hrs it’s due to some technical difficulties while they keep on deducting amount from my balance without showing any hd channels since two days at least they should show the channels and charge the amount...

Contact: [protected]
I have been wrongfully been stripped of many of the channels i have already paid for and my calls and mails are not being answered.
I am an existing customer of airtel digital tv (Id: [protected]), with the registered mob: [protected]. I have two connections on the same number (Id: [protected]-001 and [protected]-002). For the primary, i already had an existing connection for 1 year of hd+sd channels of rs.5999...

I have been trying to contact customer care about the cashback coupons i have received earlier. But there is no response from them. I lost all my cashback coupons i have received for recharging my mobile number with rs.399 plan. When i asked them they are saying that we dont know about it and our plans have been changed and they cut the call saying thankyou. Now i have lost my rs.400 coupons which have validity till 31 march 2020....