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Airtel Complaints & Reviews

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Updated: Feb 27, 2026

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Address: 382330

I was calling to airtel since 6 days, i want to change my plan to basic plan launched by train, they just said that your plan will be changed in next 24-48 hrs, but till now i'm paying 8rs daily, and not using any services from dth, so plz my dth number is [protected], they are doing nothing, just making people fools and looting them, train must have punish them for this. Thanks

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Address: Indore, Madhya Pradesh, 452005

I akhilesh verma r/o airport road (Kalani nagar square), indore. On this location & inside part of colony (Sukhdev nagar main) there is a big problem of network, i was complaint continuously since july 7 2018 but there is no proper response from company (Bharati airtel ltd.. From july 2018 to till date there is not any update in network position & on morning we discussed mr. Mohammed kaleem (Advisor - customer experience) he was again tell "i acknowledge the issue you are facing and your inputs have been taken for future network planning." till 7 july 18 to 5 feb 19 (185 day) after above 6 months no change in network he again said "your inputs have been taken for future network planning". How airtel company understand customer's problem & losses of business & money. Last time on 19.01.19 i was attend the call from madam kakuli (Nodel officer airtel mp & cg) she said we will arrange a servey of technical team on your area but till today company not arrage any servey nor replied by anybody. What is customer service by airtel? By company repeat again & again till july 2018 that "information send to concerning department". (Comp nos. Cicpl[protected] dtd 07.07.18, rsewk[protected] dtd 07.01.19, c3gsp[protected] dtd 12.01.19, c3gsp[protected] dtd15.01.19, c4gsp[protected] dtd19.01.19, c3gsp[protected] dtd 05.02.19) akhilesh verma [protected]

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Address: Bijapur, Karnataka, 586101

Sir am from bijapur karanataka.. I have to plots of land in main area in bijapur... Can you install tower in my plot.. If possible call me.. [protected].[protected]. Hasan bisti... So please call me... Am waiting for ur response... Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks

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Address: 46732

Hi,

I have given the request on 20th jan from porting form vodaphone to airtel. There were no response & call for local referee verification. I had waited for 10 days and visited one near airtel store then got to know local referee verification is pending. After 4 times customer care call, verification was done. My porting was done on 02/04/19. Around 11:43 vodaphone displays no - network. I have inserted new sim, i can get the network but there is no activation for my airtel sim. Airtel has messaged me once the new sim has inserted you need to call 59059. Once i m trying to call there is auto gerenrated tone that your number is in progress for activation. Do i know why my vodaphone network has down when airtel can't provide network activation.

I am missing my valuable calls & messages.

Please take as a severe complain and take necessary action.

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Feb 05, 2019

Updated by Abhilasha.singh20 Please do ASAP .

Feb 07, 2019

Updated by Abhilasha.singh20 Still no update from the AIRTEL . Very bad

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Address: 151206

We, the employees of the oxford school of education, bhagta bhai ka district – bathinda, use airtel mobile numbers[protected],[protected], [protected] etc.) sitting in the school office & in the school campus, we are hardly able to connect to the airtel or other service providers. There is a lot of problem of one side speech, call drop, and inability to connect.
Kindly look into the matter & do the needful and earliest.

The oxford school of education
Bhagta bhai ka
District – bathinda
Punjab

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Address: Vadodara, Gujarat, 390023

My customer id is [protected]-001, airtel has suspended my account and tv is blacked out even ftas have been stopped. They are neither confirming activation of my new opted plan as per trai guidelines nor keeping ftas on after 6 days of the deadline i. E. 1 st feb 2019.

Every time when i complaint they will start the services temporarily and stop it at their whims.

They are in a way making fun of customers in wake of trai guidelines. They insist on more on recharge in current account which is definitely costlier than one which has been selected.

I have already recharged my account with ₹ 200 on 15/1, 20/1 and 22/1. Aggregating to ₹600 against 959/ month plan. Every time they insist on recharge which will go against existing plan. Not activation of new plans deliberately is the policy to fetch more money from the customer.

It us requested to deal with such service providers sternly to stop unnecessary harassment of customer.

Regards,
Ajitsingh chaudhary
Customer id [protected]-001

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Address: Lucknow, Uttar Pradesh, 226022

Sir,
I am customer of said provider since last 5 years, my id is [protected] and registered mobile no.[protected]. I requested to change channels as per my choice on 03/02/19 and they accepted my requested through ref. Id 448422.
But till now the my chosen channels are not activated by them.in this concern
I mailed them my grievance but they are not responded me. Therefore you are requested to look into the matter and solve my problem.

Thanking you
Shahid aziz

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Airtel is deducting rs 23/- monthly from main balance for continuing outgoing facility since i have not done any monthly recharge. I want to know is there compulsion of monthly recharge for continuation of sim service. Since sim card has long validity why service providers are compellig for monthly recharge though i have enough main balance. Please guide me.

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Address: Belgaum, Karnataka, 591237

Dear sir/madam,

This complaint is for not activating the requested al carta plan for the customer id [protected],

On 31-jan-2019, i had prescribed an al carta pack from the airtel self care website, as per the guidance provided by the airtel customer care, with the reference id 240478, and this plan is about to activate on 1-feb-2019, as per the airtel and trai regulations,

However on 1-feb-2019 the requested new plan was not activated, and for the same same reason i had communicated to airtel customer care and they told me to wait for 24 hours,

On 2-feb-2019, as my requested new plan still not got activated i had once again called to airtel customer care and they told me to submit the plan change request through tv hence i had submitted once again the individually selected al catra plan through tv mode,

On 3-feb-2019, i was wondering because yet my new requested plan was not activated, and again i had called to the airtel dth customer care no, and again they had assured me that within 24 hours my plan is going to activate, on the same day i requested airtel team to at least register my complaint and provide me the complaint no for which they had replied saying that they do not have complaint registering system,

As of 4-feb-2019, my requested plan has not been activated yet, and hence i had registered my complaint with consumer forum with the reference id 1137297,

May i request you to provide the reason for not activating newly requested plan, with the timelines provided by the telecom regulatory authority of india (Trai) and when i will be getting the resolution for my complaint,

Many thanks in advance,

Regards,
Devkumar upadhye,
[protected]

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K

Kumarkumarmcx

from Bengaluru, Karnataka

Feb 5, 2019

+1

A LA CARTE choice delibrately disabled by Airtel thus forcing customer to choose airtel prescribed Boquet only. So what is the use of new TRAI rules if one cannot choose channels ????????. Request TRAI to take Immediate action !.

B

Bahubali Upadhye

from Delhi, Delhi

Feb 7, 2019

Dear Airtel Nodal Team,

Yesterday evening I had call from airtel customer representative regarding the complaint I had risen for not activating the al carte pack which I had selected on the airtel dth website with 485 rs monthly rental charges including GST on 31-jan-2019, with the reference code 240478. However, till yesterday airtel had not activated the above mentioned plan,

Now today morning when I was looking my Airtel dth account I got scared by knowing that the new plan was activated and it was showing me Rs. 2261.73 /monthly,

It shows transaction of 278 rs recharge with 06-feb-2019 date and which is about to expire on 08-Feb-2019 and 203 rs balance in my account as if today,

Whenever I call to the customer care for asking the below mentioned information I am not getting satisfied information from your team,

1.The details of my remaining balance for the period of 01-feb-2019 to 11-mar-2019,

They are just telling me that we are unable to tell that information due to technical issue,

2. As I am getting the huge difference in my selected plan and the activated plan I had asked them to provide me the list of channels that I had selected on 31-jan-2019 in the al carte pack,

They are telling that we don’t have the information due to technical issue,

3. As I had updated my al carte pack on 31-jan-2019, my pack was about to start from 01-feb-2019, however it was not activated due to airtel technical issue so why I should pay for the period from 01-feb-2019 to till date,

They are telling that as you have watched the TV in the above mentioned period we will be deducting the prorate amount from your balance for the period,

Today also initially your team was not registering my complaint for the above mentioned issue, however after repeatedly forcing them they have given me the complaint reference number as 85738704,

As your team is facing all the time technical issues may I request you to provide the above information at the earliest to resolve this issue,

Waiting your response,

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Made transactions on my airtel app to avail the running offer of sending rs.2000 through upi and get rs.150 cashback (For new users)
I made transactions but didn't receive cashback. Now after calling customer care executive, they are unable to track my transactions even after telling them transaction ids. Now i've mailed everything they asked for like screenshots of transactions and they say they will respond in 2 working days but it has been 5 days and still there is no response.
Yesterday when i contacted to customer care he said sir within 24hours it will be resolved.
U must say airtel has the worst service i have ever seen in my life. They say but they don't value their customers. My case id.2993492 which is still unresolved after 5 working days.

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Address: 560066

I am using airtel prepaid and i face a lot of issues with the connectivity. The calls doesn't have proper voice clarity and lot of issues occur. Also, the data will not be available most of the times. Even if the data is available, the bandwidth is very low. Even if i complaint this to the nearest store (Airtel store near vydehi busstop itpl bus stand), they say that the network is working as expected and they are not bothered about the complaint.

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R

rupesh p hingnekar

from Mumbai, Maharashtra

Feb 5, 2019

Please provide statement of mo no [protected] for last 6 months incoming & outgoing call, massagess & all about information of this mo no

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Address: Ahmedabad, Gujarat, 382481

Hi,

My airtel digital tv service number is: [protected]-001.

I just rechared few days back and after 02-feb-2019, i am not able to see most of the channels

I have try to get in touch with call center, but no reply and it was charged for rs 10 also. I have also done the email to support and use twitter for the same. But there is no response.

There arew many times airtel cut amount and don't explain in enough. I want to hear back soon and if not just refund my amount.

Airtel seems to looting the cosnsumer on the name of trai.

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Address: Raichur, Karnataka, 584136

Hi sir / madam

With respect to trai new dth rules
I have selected my own channel pack
And submitted to airtel no as they asked to send and it was sent two days ago.

They have not been connecting to customer care and plan also not activated for two days
Airtel dth id no:[protected]

Plz help me in this regard
They are making fraud in request of new selected pack they are delaying intensionally to give support

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F

Farhan solanky

from Mumbai, Maharashtra

Feb 5, 2019

Mere lapu se activation nahi hora muje aisa msg aara he pos details not found for your lapu no. Kya problem he pls..help you sir

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Address: 201005

As per new rule i have selected channel with effective of 01-feb-2019, now i noticed plan changed on daily basis. Yesterday it was rs. 188 on primary connection and we are not able to see any channel in my tv then i choose again the channel and total amount was shown around rs. 558, now the same plan is showing below:-
Ncf charges - 222.00
Broadcast bouquet 381.14
Ala carte : 177.24
Total price is - 780.38

Customer id - [protected]-001

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Sintu shukla

from Bhilwara, Rajasthan

Feb 5, 2019

I will complain to airtel digital tv

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I had selected a set of channels with cost per month totalling upto rs 325 per month.

My plan has not been updated and i am being wrongly billed on a rs 710 plan which i dont need.

If correction is not done with immediate effect along with money credit back in airtel dth account starting february 1 for all the higher deductions done, i will switch to tata sky.

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Address: 3005788162

Airtel dth has been charging high rate for individual channel other than free channels. Earlier i was getting many channels of my choice at 283/month but now it is more than 450. Moreover not all the channels of a particular company is provided. Each channels of the company are being charged separately which ultimately become a unaffordable monthly charges. If this system is not changed immediately please bring back the old terrif.

Request you to try select few channel of your choice and see the total charges

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Address: Dehradun, Uttarakhand, 248001

Hi team,

Please help us to activate the sim as deactivated 7 days before.
I am already following from twitter but they are still keep us in waiting.

I have provided all the details to them & they confirmed that we have all the details and will call us, but still waiting for the call and their response.

Airtel mobile number blocked is[protected].
Alternate number[protected].

Regards,
Rajesh pant

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Feb 05, 2019

Updated by rajpant88 Pleas help us to activate the SIM.
Attached snap as reference.

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Address: Bangalore, Karnataka, 560034

Regretfully, i am a customer of airtel services (Mobile / broad band / tv services) for the past 4 years plus.

I have no hesitation to say, that very rightly, reliance is making you guys go 'bonkers' with their splendid service.

My registered mobile number for all the services that i am using is : [protected].

For the past one month plus, your operators have been misguiding me the procedure to choose ala - karte channels. After a great deal of struggle, i could accomplish the herculean task on 02 feb, and sent the qr scan generated to number: 54325 as an attachment.

God only knows the fate of my exercise, and i do not know, if the needful action has been done. To confirm, i have exhausted all the channels of communication to contact your customer support but failed.

If this is going to be the response attitude of bharathi airtel, i can only sympathise with mr. Sunil bharti mittal for having such an efficient team.

May be this is a trend for the down fall of such an 'once upon a time, responsive service'

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Address: Ludhiana, Punjab

Dear team,
My name is davinder passi from ludhiana today i visited at bharti airtel store hambra road. There is a employee name monika behaved not good to me. I told her my equiry inspite she has to resolve my equiry. She said rudely ludhiana have more store u go for other store. I raised this complaint to store owner ms depali. Please take action for the same.
Regards
Davinder passi

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Address: Jhunjhunu, Rajasthan, 333024

I have airtel disital tv set box. I have seletct chennel according to trai new rule and submit bus since 1 febuary no chennal is coming on my tv. When i call to airtel customer care then they said do wait. They have not any solution of my problem. Airtel daily reduse chennal charge from my accont without givening channal so pls help me. Sir please hurrily solve my complain...

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