Airtel Complaints & Reviews

Provided portal for pack selection not user friendly in compare to dish tv. Frequently logout automatically. After chanel selection when you try to submit, id automatically logout.
No delete and edit option available. After pack selection no option for delet and edit. No search option available for chanel selection. I could have submitted my pack after trying three times. Two times logout during channel selection. Totally tedious. I think deliberately not given these option as costumer not able to create their own pack. My suggestion portal should be user friendly. A common man can choice their own pack.

I am facing issue with my Mobile Number 77XXXXXX20 during recharge. This number belongs to pune (Maharashtra circle). Earlier it was postpaid and I got it converted to prepaid 2 months back. I started facing this issue since a month from now. The details regarding the issue are:

1. Unable to recharge from Airtel Wallet. There are alot of pending transactions in my account and all are going to refund to the bank. Even a 10 Rs. recharge is failing.

2. Unable to recharge from Internet, PayTM and other modes. It gives message airtel rejected your recharge. This is happening only with my mobile Number 77XXXXXX20 and other airtel number 99XXXXXX20 is working fine.

I have contacted customer care, branch and even emailed twice but still my problem is not resolved, its been more than 40 days. Please suggest what should I do?

Regards
Suyash Gupta

Airtel is forcefully impacting new plans on previous costomers with high bills plans... My plan was 149 corporate plan. Now airtel is saying that plan is no longer available. Your plan has been upgraded to 299 unlimited... The double the bill... Please do the needful... Me and my friends using this same 149 plan... I dont want to change my plan...
Plan details 149
1. 850 min local and std... Enough for me
2. 17 sms a day. More than enough for me
3. A leftover around 70 gb data...
Plan details 299
1. Calls unlimited... No use
2. 100 sms a day. Not required
3. 5gb data per month... Not required

I am a student of nitk an institute of national importance. I have been using your network may be from my childhood, our parents may be from beginning of your company. We were very happy with your service but now a days the network in the college region i. E., in nitk surathkal mangalore campus is very slow that sending a whatsapp msg is also delayed some time i confirm that more than 1000 students in campus use your network. May be much more.
Continuig the same may cause u loosing many of your customers, including me. U spe d much money on promotion may be thousands together for just. 100 sims instead of it please think about thinking safe guarding your present customer

I wish my airtel or our airtel will go through it soon and brings happiness in its family members

Exact location:
National institute of technology karnataka.
Srinivasanagar, surathkal-575025
Mangalore, karnataka

Jan 2019.

I have a Airtel Wallet with some balance in it. Few days back Airtel (Mahavir Nagar Branch, Kandivali West, Mumbai) told me that Wallet is discontinued by Airtel and I need to convert it into Airtel Payment Bank account to use it.

When I went for the same, they said I have to give Aadhaar Number and Biometric verification (Thumb ). When I argued why they are asking for Aadhaar Number as Supreme Court has already given verdict that Aadhaar Number is not mandatory for Banks. They said It's RBI rule.

I refused to give my Biometric verification. I also asked other Payment Banks like PayTM and they said to me on twitter that any OVD will do (like: anyone these original document Voter ID, Driving License, Passport, NREGA Card ).

So Airtel definitely lied to me. What should I do now ? Please Advice.

Regards

I lost my airtel sim 8days back but unknown person is using my airtel sim and miss using the number so please block the sim. The person is making calls to my contacts people and not talking to anyone and it is threatening to me if i call from another number the person will not give any response and the person will not receive the calls i am not getting who have taken my number and miss using please help me out.

I am of a very very old customer of airtel post paid. This month i have received a very highly inflated bill amount on my account. On investigation i have found that around 2750 sms charges have been added to my account. These sms have never appeared on my mobile and are not from my side. It seems to be some wrong information of about 125 sms on the same set two mobile nos every day. I have no knowledge of them and are not responsible for there appearing on my account. Seems to be some system deffect. Please make arrangement for correcting the same. I am a senior citizen & can not afford to pay the inflated amount. Logically also i should not pay.. As you have asked me, not to write my number, ihave not mentioned the same
Sincere regards
Narayan

After every call made from Airtel, I get an SMS from 'TFAROT' which shows the validity of my prepaid pack. I understand this kind of messages being sent when my validity is about to expire, but in this case, even though I have more than 3 months of validity, I still get the messages. Even after calling customer care, they say nothing can be done about this even though this is sent by Airtel.
These messages are continuously spamming my message box.
This is not even a flash message.
Please, can you have Airtel stop spamming customers?

Hello, i am from hyderabad. My name is
Sree divya punna. I am user an of airtel sim. I had a problem that i am not able to send and receive any normal text messages to and from anyone.
So please try to solve my problem as soon as possible without any regrets. I have already faced a problem of not recieving any signal from two days. It was solved by taking a new sim with same number. But still this problem has been effeecting.
Thank you

I am requesting the company to send receipt of landline bills paid by me during last six months online as i could not save them at the time of payment.
My telephone numbers are[protected].07.2018 to 01.08.2018 and 02.08.2018 to 01.09.2018) &[protected].09.2018 to 01.10.2018, 02.10.2018 to 01.11.2018 and 02.11.2018 to 01.12.2018). Please help me.

(Billing cycle period for which the receipts are required have been mentioned in the brackets)

I am having two airtel prepaid sims in my name since last 10 years or so and i need these numbers with me due to various reasons which i cannot state in this forum.
I am scheduled to go out of india from march 2019 to september 2019 for my personal reason and i need to retain these numbers.
Can you help me by the way how to keep these mobile numbers with me when i return back to india
Reply to my mail id [protected]@gmail.com will be highly appreciated
Regards
Angara

I tried booking train ticket through irctc using airtel wallet, the amount was deducted from wallet although the transaction was not completed. I have been trying to reach airtel customer care through all the channels possible but they are not reachable on phone for airtel payment bank. No response for the email sent as well. I want my money to be refunded back in my wallet

Airtel mobile number [protected]
Transaction id [protected]

I am resident of chennai (Tn) and got my broadband land line
No: 044 — 4864 3062, connected on 6th decr.2018 with the help of mr. Prabhu, your representative (His mobile no:[protected]). I opted for "super fast home wifi 1000 @ 100 mbps sor r.699/-" scheme. I paid a sum of rs.5, 640/- by cheque on iob, annanagar branch, chennai as annual down payment. Cheque no:828667 dt.4 — 12 — 2018. The cheque was not presented so far and i am getting messages demanding payment failing which line will be disconnected. I did my duty of payment and if cheque is lost or misplaced i am ready to replace the same on receipt of a writtden request from you. Ref: my request no:[protected] dt.17 — 1 — 2019.

I have recharged airtel prepaid for the amount of rs 468 for the airtel no [protected] on 13 th jan. The amount was debited from my sbi credit card but recharge not done and the ref no is 042896 and i spoked to sbi credit card customer care but they asked me to connect you so i am filling a complaint regarding refund of amount 468 to my credit card kindly refund the above said amount to my credit card

I have ordered 2 product from myntra onn 14th jan 2019 and selected airtel payment bank option as they are providing cashback facility total payment i had done was rs 1828/- and i received cashback of 182/- from the airtel in my wallet.

After receiving product from myntra i found on of my product was defected so i returned the product and request myntra for refund and same has been given by the myntra.

I received msg from airtel saying you have received a refund of rs 779/- your updated account balance is rs. 779.15.

But, when i checked my balance it was rs. 596.35/- i called to customer care on 400 and they are saying as you cancelled your product we have reverse your wallet amount rs. 182/-, i told them if myntra is giving me rs. 779/- then why you're not crediting the same amount.

I also told them it was defected product that's why i returned that product one product is still with so at least you give me 50% of the cashback.

I am asking for at least 50% cashback as my product value was 1828/- and i have returned the product with the value of rs. 779/- only.

Request to you please take care this query.

Thanks!
Bikash jha
[protected]@gmail.com

Sir,
The airtel network in my area is so poor that i can't even buffer google page. It is not because i haven't have 3g or 4g services, i'm a airtel 4g service user from 2018 starting. Please take a look on my complaint and reply with an action needed.
Further you can find intensity of network problem by that only that after pusing search button it took 8 min to reach here.🙂
Thank you

Airtel sent me a bill of rs2, 28, 690 when my credit limit was 31, 000 and after that falsely deducted my money from my account after telling them not to deduct any money. Airtel people have done fraud as they don’t have explanations to things, and they’ve falsely charged me and are harassing me and i’m being charged for something i don’t have to pay for. Airtel has sent me mails offering me credit adjustment for the same, but not for the full amount.in today’s world i had to shed out of more than 2 lacs for just a phone bill that was airtels mistake.

Hi all

I have ordered few groceries item in grofers, while transaction i have opted for airtel money. So, the money (1741 rs) got deducted from my bank account and the order is still not placed. It is showing your transaction is failed. Please refund the amount.
Transaction id :[protected]
Account : [protected]

Thanks & regards,
Ruchi mishra

I am from chennai using 4g handset, but the network is very bad not even up to the speed of 3g. This case will become even poor when you get out of city. A day back o found the sim found to be malfunction its a mistake from the airtel side and they suggested to replace with new sim. After a i found that i am not receiving any message to my number. When i asked about this to customer support people they said that it will take 48 hours to enable it.. Since all accounting and process are phone verification base who will bear the loss i am facing. Will airtel bear it? Please be sensible to customer. Make your network and support better not the ads... If you are the best you doesn't need any ads to get customer... Stop working on ads rather to work on betterment on service

They are not giving the free channel dd sports while the live cricket match was going on, i asked and contacted customer care and they not providing proper information. As i tried to contact customer care now, they put my call in the waiting list and not attending, so please take necessary actions to resolve it. I need dd sports channel, and i need to know whether it free or paid channel.