Airtel Complaints & Reviews

Dear sir
I am facing big issue of network from last 7 years in my home. I stopped using airtel between that but recently my company number [protected] was ported in airtel l thought problem will be solved but it never happens.
I complained in airtel and after that their technical person came in my home he says that we are getting 2g speed in my home. He also agreed with our problem and told all about to airtel. But still i have never found any resolution from their team.
Monday to friday i don't have problem because in that time i work in my office and there is no network issue but on saturday and sunday it is very difficult me to download any image video or browse any link when i am at my home.
I request you to tell airtel about this and give proper solution and also i am demanding of compensation because they are not maharashtras fastest network as they says when we start conversation with them.

Regards
Dharmesh mishra
Manorama nagar thane
Mobile [protected]

Airtel money fraud has occurred. Rs 3469/- has been deducted from my Airtel wallet over 3 transaction.

I tried to raise to Airtel customer care. But no use they ask me to complain to cyber police station.

Kindly help on this.
These transactions happened on 1feb 2019.

You have paid Rs.1, 000.00 using your Online Card at TECHPROCESS PAYMENT SE MUMBAI IND. Avl Bal Rs.2, 469.00. Txn ID[protected]. Complete wallet KYC at www.airtel.in/5/apbbnkkyc

You have paid Rs.2, 400.00 using your Online Card at ZES*MOBIKWIK NEW DELHI IND. Avl Bal Rs.69.00. Txn ID[protected]. Complete wallet KYC at www.airtel.in/5/apbbnkkyc

You have paid Rs.69.00 using your Online Card at ZES*MOBIKWIK NEW DELHI IND. Avl Bal Rs.0.00. Txn ID[protected]. Complete wallet KYC at www.airtel.in/5/apbbnkkyc

I have recharged my mobile number [[protected]] through net banking for rs. 399 on 2nd feb 2019 and received an sms with transaction reference [[protected] ]and airtel1/del/prepaid txn#[[protected]] of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards
Manivendhan. M

Customer id [protected]-001.

Pathetic response from airtel dth in implementation of new plans submitted to them well in advanced.

Even to the regular and old customer of almost 10 years or so. No wonder if they loose their market share if continued in this fashion for long.

They are insisting their plans over customers selected plans and not confirming selected plans even after deadlines is passed. They insist on recharges without letting customer know his selected plan and monthly outgo.

This is openly non compliance of trai's guidelines and rude behaviour towards customer complaints.

I urge trai to intervene and take stern action against airtel dth service provider at the earliest.

Regards,
Ajitsingh chaudhary
Customer id [protected]-00

Hello,
I have already selected my package before 31 jan, 2019 and still my pack is not activated, even my channels are also not available not a single channel is working. They disconnected my services since 2nd feb 2019 around 10 am.
At first they said i have not enough balance and once you have balance then within 2 hours your package will switch but it was not activated and since then i called 6-7 times but they only give me time.
When i request them for disconnection of my service they told me that they will not give me refund all my amount will be dissolved.
I don't understand what should i do in this case.
My registered a complain here is my complain number 85646465.
Looking for solution.

I have been complaining o[censored]nable to use data on airtel frequently. It has been so many months now. But they deny to fix the problem. They are not even ready to understand. I hv spoken to one of the supervisor but he said "6gb data use karna mazak nahi hai". So are they doing us a favor? It is quite frustrating to explain them on the email as well. I hv recorded the video pls chk the attachment. It is a mental harassment

Mob: [protected]

Sir/mam
on my number [protected], i have accidently recharged amount of 399 which is not currently useable due to this being a 2g sim and also not currently in use .So i would like to request a recharge refund to my icici bank account
operator reference number is[protected].recharge was done via paytm
thank you

As per TRAIL rule I have selected the channel required. Yesterday around 6.20 PM entire dish connection was disconnected and it show error code 4.When I contacted Airtel customer care they informed it will take 48 hrs to resume channels. As they are updgradting as per new TRai plans. No intimation is given to customer before doing such upgradation. Very poor response of Airtel service... Really feedup with the service of Airtel digital...

Respected sir/madam,
I am living in abroad and my family using airtel company's prepaid connection with no. [protected]. & i want to know the incoming & outgoing details and call duration time for this month (January 2019) its very urgent so help me i am very thankful to you if you send as soon as posible
Plz send my detail's to my e mail id...
Pathilakshmi. [protected]@gmail.com
Airtel number: [protected]
Thanking you.
Yours faithfully.

Hi,

My airtel number is [protected] but the sim card doesnt seem to be working here (In the us) as it is not able to detect the local us network, can i get some help as i need to be receiving msgs, else there is no point in having an india number, when i bought the sim card i was told that it would work globally, this needs to be reolved at the earliest. I have tried selecting the netwrok manually and in automatic manual.br...

My name is Tanvir I chose the pack on 1st Feb 2019 and submitted it I got the message within 48 hrs your pack will be activated. On 2nd Feb 2019 my connection is cut off. I called the customer care I was told your connection will be cut off for 48 hrs or else you will have to take our recommend pack. What is the use of TRAI which the government has issued this fraud company is doing like this my id is [protected]

I initiated a recharge of Rs.65 for my airtel prepaid number on 2/2/2019, the amount had deducted but not recharged.my transaction id is[protected], transaction had initiated and payment also done but not recharged.I request the refund or to recharge my number as early as possible.And the airtel customer care is also not supporting with this issue.

Hi, airtel has charged on my post paid bill around 376 rupees for using the services of 543212 (Which we haven't used this service. I am in a plan of 99 and after adding the above unknown charges and other call charges i got the total bill of 701. I wonder by seeing this bill and called the airtel customer care service people. They are not ready to investigate on why this bill was charged and also not ready to show the proof o[censored]sing this service by us. I have the call logs of that particular day in my mobile when i said the same to airtel service people they are simply saying that we have deleted the logs, then i asked them to escalate this case and start the investigation on what was happened. I feel very bad that this people are charging illegally and making our money and time waste. I need justice for the above and want to clear whose fault is this.. Regards, [protected]@gmail.com

Hi,

I had my international roaming activated on my card since 2013. It was working fine all this time until last month. I had enough money on the card but now, no messages and no calls on this number. I have all my india accounts, ids configured with this number and i need to keep it active.

Please suggest if there is a way to re-activate it?...

Amount of rs 360 was received by airtel staff along with a receipt of payment. But the payment is still pending and airtel customer care is saying no payment is received.
No update on my airtel app.
No track of payment.

I have visited the store two times but the resolution is unsolved

The airtel staff is rude

The transaction was made on dharampura bazar branch of patiala.

Thanks,

Akshit puri

— forwarded message —
From: rohit khanna
To: [protected]@airtel.com ; [protected]@airtel.in
Cc: [protected]@airtel.com ; "[protected]@gmail.com"
Sent: saturday, 2 february, 2019, 8:31:35 pm ist
Subject: truly un happy with customer care, un trained customer care executive, supervisor and floor manager chandra kant bhan

Rohit khanna
[protected] / [protected]. [protected]
www.rkifm.com
Email — [protected]@yahoo.co.in
[protected]

I recharged my account on 2nd feb 2019 with 200 rs, even though the amount is showing in transaction history it's not visible in the account balance.
I am unable to select new channels using trai regulations even on website or mobile or dth tv.

I have no option of changing my current backpack or selecting channels anywhere and even your customer care number[protected] is not working.
I left with no choice to reach you out via mail.

Help me out here please i want to select particular channels now.

Hi,

I have recharged my airtel number +91-[protected] with 3998 pack today[protected] and then I came to dubai( UAE ) then I was able to use my data services but I can not make any international calls or receive any calls.

Please help me with this issue as I seem to have lost all faith on Airtel .

You can reach me at +[protected].

Either fix issue asap or refund my money.

Thanks

I lost my sim recently, to deactivate the sim i called the customer care, we gave every detail which need to deactivate the sim, at the end of the call i asked couple of things about the sim deactivation, but unfortunately i got a bad response from him, he told me that "he will decide weather the sim has to be deactivate or not". He was really rude and i'm really disappointed after his response. I'm from kerla specifically from calicut. I called him at 2/2/2019
5;35 pm we talked about 10 minutes. I thought i should leave it but somehow i thought it will be better to inform someone who is responsible for this

For a us trip, i needed a pack just for emergencies and not the whole trip. So when airtel consultant called me, i inquired about the packs.
The agent told me about the daily plan.in that i was told that i can get incoming messages and can see the incoming calls for free. If i pick up a call, or use anything from side (Calling, sending a text or internet), then i would be charged for that day.
I then asked him that if i use it for one day and then not use the next day will i be charged for next day as well? He said no. The plan is only charged when you use it.

Now, i get a bill of 9700! And i have been charged for each day my phone was on. On calling the airtel customer care, they say the charges are valid and that it was mentioned on the call that it is an auto-renewal plan.

And also, it shows on my bill that i used small amounts of internet everyday. Internet was off in my phone the whole time. Before leaving for us, i reset my internet usage in my phone, and my phone shows 0 bytes roaming usage, but still the billshows few bytes usage every day.

So one time they're saying that it's autorenewal, if you switch on, you get charged for each day. Then they say, that you used internet, that's why there are the charges. They're not ready to listen and accept their mistake.
The only thing they're saying is that these are valid charges and we cannot help you.