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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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D
Dineshvmr
from Chennai, Tamil Nadu
Feb 1, 2019
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Address: 560102

I was trying to do a prepaid recharge to one of my friends number and mistakenly i put one number wrong. Tried reaching out airtel through all the medium possible to help me with the reversal but they are continuously rejecting providing the reason of third party recharge. I accept my mistake but the recharge value is 1700 rupees which is of a great value to me. Please take necessary steps to help me get he reversal.
Airtel customer support has been notified about the posted complaint.
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    pg@73798
    from Muzaffarpur, Bihar
    Feb 1, 2019
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    Address: Lucknow, Uttar Pradesh

    Dear team, i was worked with bharti during year 2016 to 2017. I need my experience certificate/ relieving letter from bharti but nobody responding. From last year i was tried for letter from local hr office but still no response. I got information about site for airtel ex employee."www.airtelambassadors.in" but i m not able to register on as my emp. Id is not found in database. So kindly help me to sort out the issue. Name :-pankaj kumar gupta org. :- bharti airtel ltd emp. No:- 95384 contact :- [protected]/ pankajvns. [protected]@gmail.com
    Airtel customer support has been notified about the posted complaint.
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      A
      An_con
      from Udaipur, Rajasthan
      Feb 1, 2019
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      While recharge of my prepaid for rs 399 pack on 30/01/2019.

      Unfortunately the recharge has been done on wrong no. Due to typing mistake i. E.

      Wrong no. [protected]

      My number [protected].

      The txn id sent to my mobile is[protected]. For rs 399 dt 30/01/2019.

      Please reverse the above and refund my recharge amount to the source account as i had to again recharge my mobile on 31/01/2019.

      Regards
      Airtel customer support has been notified about the posted complaint.
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        P
        palakkumari
        from Jamshedpur, Jharkhand
        Jan 31, 2019
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        I am very upset with the services provided to me by you. The internet works very slow and there are no incoming calls, just the messesges of people who tried calling me. I have suffered a lot of problems due to this in the last few days and now i am done with this. When i tried calling the complaint numbers provided on your website, none of them were helpful and i am feeling very dispirited with the carelessness shown by such a rewoned name. This is really very dissatisfying for me and i want actions to be taken as fast as possible.
        Airtel customer support has been notified about the posted complaint.
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          R
          Raghavan S
          from Bengaluru, Karnataka
          Jan 31, 2019
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          Address: 560077

          For my no.[protected], message came from airtel at 8.39 am on 20.1.2019 that rs.23 deducted for validity extension for 28 days further. Surprisingly, today at 10.55 am message came from them informing that outgoing services expired and asking me to recharge.
          Why does airtel wants to harass customers? First of all their new procedure of asking customers to recharge or deducting rs.23 for continuation of outgoing services is wrong form life time sim cards issued. Added to that, even after recovery of the amount, they are sending messages threatening to stop services.
          I have 3 prepaid connections with them. If they continue to harass me like this, i shall port all connections to other service providers. Meanwhile i want clarification from them on the issue.
          S raghavan, aggrieved customer
          Airtel customer support has been notified about the posted complaint.
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            H
            Hemanth09Jadav
            from Bengaluru, Karnataka
            Jan 31, 2019
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            credit limit crossed

            Credit limit shows to be Rs.3600/- but my bill has reached Rs.6480. My outgoing has been barred without intimation.

            When called customer care they say they have given me chance. But, outgoing
            was barred after 24 hours stating "fraudulent usage".

            My usage has never exceeded Rs.400/-

            If they have set Rs.3600/- as credit limit, why did my usage crossed this limit and why have not informed...
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            S
            sudarshan1991
            from Mumbai, Maharashtra
            Jan 31, 2019
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            Address: Bangalore, Karnataka, 560093

            06.01.2019 / received a call from airtel dth service regarding recharge sine dth is not used for 3 months account got suspended so for regional pack (1month) + HD subscription (1 month) + suspended penalty (3month) - they said to pay - 360 INR But after recharge the account got suspended 28.01.19
            Service Request Number is 85575744. once asking with customer care the executive agrees that the fault is from their end and she said she will do investigation on it but no one turned up.poor service even using broadband, postpaid connection and DTH Service of airtel facing issue in all the sector

            also Poor network coverage in PIN Code : 560093 no actions taken from the past 8 months, once if we enquire they ask to tell that new tower installation is gonna get happen with in 2 months as they use to justify
            Airtel customer support has been notified about the posted complaint.
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              P
              Punya Mani
              from Bengaluru, Karnataka
              Jan 31, 2019
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              Address: 560103

              Hi,

              I have been following up with the Airtel Store and customer care executives too for Postpaid to Prepaid conversion for almost a month now.

              On top of that, the Amazon Unsubscribe option is broken in Airtel TV app because of which I was charged the renewal fee even after unsubscribing it from Airtel TV(as asked by customer care executive).

              I feel that I am done with the Airtel services now. Request you to close my postpaid number ASAP.
              Mobile Number : [protected]
              email_id : [protected]@gmail.com
              Airtel customer support has been notified about the posted complaint.
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                M
                Mohsin Altaf Qureshi
                from Rahimatpur, Maharashtra
                Jan 31, 2019
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                Address: Pune, Maharashtra, 411003

                I have recharged my Airtel number [protected] for international roaming two times in three days and my main balance is deducted. I am in international roaming and my services for roaming are not working. I need all my amount refunded as recharge done.After calling customer care as well the recharge was not working. I need to get this done on immediate basis
                Airtel customer support has been notified about the posted complaint.
                Jan 31, 2019
                Updated by Mohsin Altaf Qureshi
                Plz action as soon as possible
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                  A
                  Arav13
                  from Ludhiana, Punjab
                  Jan 31, 2019
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                  Address: 147301

                  Dear sir

                  As per trai new rule of dth to choose our package according to our will, but at present my airtel dth service provider is taking much more money at this stage comparison than before the trai rule
                  My airtel digital tv no. [protected],
                  पहले मेरा पैकेज 650 का होता था पर अब वही पैकेज ₹700 का कर दिया गया है महोदय कृपया बताने का बताने की कृपा करेंगे की राई कि इस रूल के कारण हमारे सर्विस प्रोवाइडर लोग अपने कस्टमर का उत्पीड़न करआवश्यकता से अधिक मूल्य वसूल कर रहे हैं कृपया मेरी आईडी का पैकेज चेक किया जाए पिछला और अभी तत्काल करंट पैकेज भी चेक किया जाएगा तथा मुझे न्याय दिया जाए
                  Airtel customer support has been notified about the posted complaint.
                  Sir i want to disconnect my airtel connection please disconect my airtel connection
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                    S
                    soujanya j
                    from Bengaluru, Karnataka
                    Jan 31, 2019
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                    Address: Bangalore, Karnataka, 560026
                    Website: sim not working

                    I am extremely disappointed to say that my airtel sim is not working. I got a duplicate sim, even then it has not been activated after 24 hours. Initially i thought it was phone problem, but when i inserted sim cards of other networks it is working. Except for airtel. Kindly do the needful as soon as possible.
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                      S
                      Siva305
                      from Delhi, Delhi
                      Jan 31, 2019
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                      Address: 600100

                      I'm staying in medavakkam from last 3months. Airtel network is very worst. It shows 4g sometimes but no data connection at all. Most of the time it shows only e edge connection. Please don't says india's best network. Previously in hometown network was good but not now. Everywhere airtel becomes wors network. Where i'm having jio on the other hand for the data connection.

                      I'm thinking of to switch to jio, but i'm not aware weather mnp is avaialble for jio or not.
                      Airtel customer support has been notified about the posted complaint.
                      I have order in 11th january 2019 and then order delivered in next 3 to 5 days but oder not delivered so please help me dealbeams.com helpline number is[protected] is temporary unavailable.
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                        N
                        npkumarch
                        from Hyderabad, Telangana
                        Jan 31, 2019
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                        Address: 500055

                        When i purchased the sim of airtel, pre paid sim, they told that lifetime incoming is free and for out going calls it is rechargeble based on we recharge.
                        Now they are charging for incomming calls also. As this was my primary number i have given this number to all my friends, banks and all govt id proofs.

                        Now i am not receiving calls from the same.

                        Usually people we go for the cheap and best networks available in current market.in the same way i have choosen jio for my budget.
                        But the airtel people forcing me to do recharge or else they are saying they will block the incomming calls and the number for the same.

                        If the people dont have money to recharge means they will block the number.

                        Is this the right they have on prepaid customers?
                        Airtel customer support has been notified about the posted complaint.
                        Sir/madam, yesterday on 25 jan i made a transaction of amount 119 from Airtel app .
                        Money deducted at that time. But recharge was unsuccessful due to technical issue.
                        & Also i didn't get the refund yet.
                        Please fix it as soon as possible.
                        Thanks.
                        . Maine Airtel payments bank me₹125 rupee add kar ke bill pay kar raha tha ke netwt problm ke wajah se bill nhi pay hua or ₹125+10 kat gay Or bill bhi nahi pay hua
                        Mobile no [protected]
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                          J
                          Johnsonnazareth
                          from Bengaluru, Karnataka
                          Jan 31, 2019
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                          Address: Bangalore, Karnataka, 560001

                          We are using airtel postpaid and prepaid simcard in office, but we are not getting the signal inside the office so please do clear my issue as we 300 persons are using airtel in same office it as became a big issues with clients, so please try resolve this issue. My address is #82 hulkul brigade center opp-bangalore club back gate lavelle road bangalore 560001.
                          Airtel customer support has been notified about the posted complaint.
                          I have received a message from a number saying I have won some bike or some money in Airtel survey. In true caller it's showing a name from Bihar. It's a spam message in the name of airtel. Hence i thought of intimating you about it
                          One year recharge 799 to 12 month but stop the my service in 4 month.
                          Showing no network even after ported from jio to airtel. Worst experience I ever seen and also from airtel customer service
                          Network बिल्कुल नहीं आता, पिछले 2महिने से 100+ शिकायत कर चुका हु, अगर अगले 24 घण्टे मे समस्या का समाधान नहीं हुआ तो मे fir दर्ज करवाउगा,
                          mob[protected], pincode 332402

                          ok.
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                            R
                            Rajaa Arumuga
                            from Tiruchirappalli, Tamil Nadu
                            Jan 31, 2019
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                            Address: 627814

                            Dear sir/ madam,

                            My airtel number incoming calls are not coming. The other end message is "my number is in not reachable condition". I have full range signal/tower 4g.
                            Incoming sms, and outgoing calls are working.

                            I am missing lot of important calls because of your network issue.
                            I have 146 rs main balance at my account.
                            For sometime you have blocked my outgoing calls, and forced me to buy a recharge pack, even i have main balance.
                            Now the scenario is, you are allowing me to make outgoing, but you are stopping my incoming calls.

                            You have very very very poor and worst customer handling system. I have tried contact your customer care rep via 121, 198 numbers from my airtel number. But you have just routed the options round with pre recorded voice. No connection to real customer support.

                            As i am mainly relying on my incoming calls for my career, i request you to please activate the service instantly. I have main balance about 146 rs, but why you are disconnecting services to my number.

                            My airtel number: [protected]
                            Alternate number: [protected]

                            Please resolve this problem with incoming calls as soon as possible, before you start a next problem with your precious service.
                            Airtel customer support has been notified about the posted complaint.
                            My Airtel number [protected] showing "No service" from 15/01/2019.Please resolve this issue as early as possible.
                            +[protected]
                            My Airtel Saving account linked with [protected] has been blocked. It has approx 3700rs my hard earned money. I can give all documents. And can prove myself. Airtel blocked it without any reason. My hard working money i need back. Airtel is obly company who blocks bank accounts
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                              N
                              nitin44
                              from Noida, Uttar Pradesh
                              Jan 31, 2019
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                              My self nitin kumar and i have a prepaid airtel mob.[protected].

                              The network in sec-58 noida is very bad and near about to zero from last one month. No any outgoing/incoming calls can be done on this no.

                              Regarding this i have complaint on 14th jan-19 (C4gsp[protected]). Airtel customer executive said, that there is some network work in airtel. It will be completed very soon and the network issues will be resolved.

                              But there is no any improvement till now in network.

                              I am 10years old customer of airtel and not want to port no with another service provider.

                              Kindly do something as my office in noida sec-58 and i am unable to receive and call in office hours.

                              No any action taken till now, when we talk customer care, they simply said that we are planning to correct network in your area. It may be takes two to three month time. What can be do in these days, as i have paid three month plan.
                              Airtel customer support has been notified about the posted complaint.
                              Dear sir, this is I inform you that I am using airtel postpaid more than 2 years, recently from 2 months I ledge complaint about network and data issue but your team not working with this, I need immediate solution and I followed ur customer executive procedure, but till now I am satisfy,
                              Mob number [protected]
                              Name Raghavendra v a
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                                H
                                Hitesh kumar guru
                                from Basi, Punjab
                                Jan 31, 2019
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                                Address: 171001

                                Dear sir/madam,

                                I am very disappointed from your service in airtel office.
                                I am unable to use my internet since 4 days and i visited the office the mall shimla the representative told me that my number is not tagged for volte service and after that i visited the store 4 times since two days. And next day in morning i received a call from store about feedback the representative ask me why to give 5 marks for the store services.
                                The office have many issues like server issue, connectivity,
                                Electricity etc. After that whem my number was tagged then they say that primary number was also not tagged to that service it was to disappointed to me that i have pay 664 per month for my postpaid number and i am unable to use the internet services.

                                My primary number is - [protected]
                                Child number-[protected]

                                I request you to do the needful and if your executive are unable to resolve my issue today only than i requested you to port my number or if the issue is genuine than please extend my valadity of the plan.

                                Thanks and regards

                                Hitesh kumar guru
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  moyal37
                                  from Nagar, Rajasthan
                                  Jan 30, 2019
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                                  I have ported my JIO sim to Airtel prepaid, before 2 days SIM is on and tele verification is also successful. FRC also done.
                                  but when I am calling it is saying that your verification is not done and please OFF/ON your phone after 30 minute and it will be activated...
                                  Facing this issue from last 2 days, I called to airtel customer care also but they are saying that SIM is activated from our end.
                                  I have sent email to [protected]@in.airtel.com also, they are saying your email id not registered with your no.
                                  How could I register as my SIM is not activated so I am unable to receive OTP on mobile number.
                                  Please suggest what should I do ??
                                  Airtel customer support has been notified about the posted complaint.
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                                    Dks🙏
                                    from Muzaffarnagar, Uttar Pradesh
                                    Jan 30, 2019
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                                    Yesterday on 29jan2019 I made a transaction of money₹3500 from my Airtel savings account to Bank of Baroda acount...money debited but not received in bank account. I have Attached the screenshot of transaction. Transaction ID is [protected]. Please help me. Thanks.
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                                      ashish 2905
                                      from Mumbai, Maharashtra
                                      Jan 30, 2019
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                                      Address: New Delhi, Delhi

                                      I took the Airtel DTH connection on june 2018. They gave me 3 month HD pack free till august and told me after that HD plan will be deactivated but they not deactivated and deducted the money from my account on regular basis. When i asked to customer care they told me that you did not tell us to deactivate the HD pack so the company deducted the amount and they also not provided the HD pack after 3 month expiry and deducted the charges for HD also they slowly slowly deduct the amount from my account without telling me. When i asked they were rolling the reason. Kbhi ye kbhi ye.

                                      Finally i asked them to disconnect my connection then they said we will not refund the amount remaining in account and also they will take back the set up box also for which i have paid 1600/- The company is cheat company and doing the fraud with the customer. This is very ridiculous. This is the worst experience i had ever. My Airtel connection no [protected].
                                      Airtel customer support has been notified about the posted complaint.
                                      Jan 30, 2019
                                      Updated by ashish 2905
                                      Airtel — unauthorized deduction from account and denied for refund
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