Airtel Complaints & Reviews

Hi
Respected sir/madam

I am writing to inform you that i have network & incoming calls & incoming messages issue since may 2018. I have swapped the sim card three times from my nearest airtel store. But the issue is same i have escalated issue from past six months. I have complained many times to customer service but no response has been received so i had to bear the loss of of 3500 to change the number on important documents. So i request you to take a look on priority basis as i am your customer for three years. Please waive off the amount in bill and restart my number.

Thanks
With regards
Bhupendra
Contact - [protected]

I initiated a special recharge for my mother's airtel number [protected] but by mistake i entered the last digit as 9 instead of 6. The recharge appeared to be successful and paytm provided with below mentioned details to contact airtel.

Please find below details:

Order reference number[protected]
Mobile recharged - [protected]
Correct mobile number [protected]

Hi i am sandeep kumar bedre i have port my indian number to use the same sim in dubai now i am in dubai but i was unable to use the sim below is my sim number and mobile number both kindly do need full.

Sim no :[protected]u
Number is :[protected]

Please i request u to kindly active my sim a soon as possible
My email id is : [protected]@gmail.com

Shrutika Ghosalkar lives in sharjha has the same problem and strongly support the above issue, it will be helpful if i could access the airtel in UAE . Also update me about the given problem if it has been ratified, so that i could also follow the same path to make my airtel sim active over here ..

Regards,
Shrutika G
Airtel - [protected]

On 12th jan i have made 2999 recharge from airtel myapp for international roaming for 10 days on my mobile no. [protected] for china region, for the same msg also came on my mobile.
However when i reached china on 13th jan 19 my roaming services was made chargeble and amount is deducted from main balance which left me nil in my account.
This type of fraud activity by airtel given us problem in abroad. I need my money back.

It is painful to say that at every dth tv recharge, an amount is directly deposited in airtel wallet instead of dth tv recharge while payment is made through airtel aap.
I have not add the money in airtel wallet but how can it is possible wrongly the money is adding in wallet at every dth tv recharge. This problem is persist from two months.
Yesterday i have contacted customers care, instead of resolving the problem, they have freezes my account /wallet amount. And asked the most secure informations like date of birth etc.
Kindly convey the message whether we continue airtel services or go for other choices. Now it is a matter of confusion to treat the services helpful or cheating.

How can a company barred incoming calls of a customer. I didn't receive any messages before they barred my incoming calls. I got a message stating you have a missed call. In order to check recharge your account t. I missed a call from HR of my new company. Who is responsible for this and if what if they would have thought I am not in interested in joining. This step of barring incoming calls is truly not tolreable. Please take a strict action on this. Also I am going to take forward this matter to TRAI. When other companies are not following this how airtel is doing this.

I have ported my number from idea to airtel on 7 th jan.. Now my airtel sim is showing signal for last two days.. But when i do tele verification by dialing 59059... It does ask for verification instead its telling me about my offers of hello tunes cricket caller tunes.. When i go to the retailer shop for doing frc.. The money is also not able to go through.. I mean nothing is happening on this number.. Also i ported my number in new delhi.. But now i am in roaming.. And for 2 months i will not return to my hometown.. Please provide me way.. So that i can televerify and do frc on my number, so that my services could start on this number.. My mobile number which i ported is [protected]

I am mohd syeed from jk my no is [protected]. Currently in visva bharati university. I am facing internet problem from 12 dec 2018. I complained but it was not resolved. I changed mobile phone visited airtel store talked to costomer care but nothing happen. They tried everything but the problem is same. I can see 4g sign on my mobile but it is not browsing. I replaced the sim 2 times in the year. I surrender and lost all the trust from airtel. No one solved my promblem and the immature system. Engineets are working in airtel they are giving the silly xcuses and removes the complaint. I think airtel shpuld close the chapter of airtel because they can not effort the services as compared to other networks. They are wasting my time and moey. I lost hundreds of money without using airtel. What the hell it is.

Hello
Maine credit card se airtel payment bank mai 5000 depoist kiye pr wo abhi tk aaye nai or card se deduted ho gya ab mai kya karu 3 din ho gya sb no pr cl kiya pr koi responce nai mil raha hai or msine airtel office gai thi pr tbhi bhu unkho ne bhi koi acha reaspoce diya nai or jithe bhi no try kiye wo sare no sr koi repoce nai mila or ye 1 st tranction haiwo aisa hua

I have ported my number [protected] from reliance jio to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for postpaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately

You are kindly requested to resolve my issue as described below.

No service after porting from jio to airtel ([protected]) on 12/01/2019 at 11:50 pm. I have changed the dim card to airtel as described in sms sent bt airtel.

Your urgent action to reilve this issue is highly appreciated as i do not have any other number and presently i am traveling.

Regards,
Sajid mallebhari
[protected]@aol.in

I had made prepaid to postpaid on 12th jan 2019 for [protected]

I have been receiving two sms from your end,
1. Thank you for choosing airtel! We are setting up your services please wait.
2. We are unable to process your request. Please retry later.
To check the status i had called your customer care and spoken to your customer care. She doesn't have any answer and just kept on telling me to wait for 4 hours. Now neither old prepaid npr mew postpaid sim working. I need immediate help.

My alternate number is [protected]. Pleasr contact me

Greetings,

Complaint 1:
Recently we are being forced to switch to v-fiber saying that it is compulsory.
We can't switch because of 2 reasons which are:
1) the landline number will change again
2) our current 799 plan is not available

Complaint 2:
Our bill along with gst should be rs.943 but it is coming at rs.970-1050. We can't even get a detailed view of the bill because password is not available.

Please refer to the above referred problems as early as possible.

I recharged my digital tv account number with inr 3450 for full 1 year subscription of airtel digital tv combo pack on 5th sept'2018.
My airtel dth customer id is : [protected].

All of sudden from 1st nov'2018 my airtel dth services stopped due to insufficient balance, i called airtel call center more than 10 times but they didn't resolved the issue, finally after sharing whole details including my confidential information of bank account statement with online transfer proof through paytm my services resumed from 28th nov' 2018.

Now airtel dth services actual goof-up starts : from 8th jan'2019 onwards again my airtel dth services stopped and now all of sudden my airtel dth customer id : [protected] changed to [protected] which is registered on someone mr gupta's name to whom i don't know.

Again i tried to contact airtel call center, as usual no response and solution, i wrote an email on 9th jan'2019 but so-far there is not even acknowledgement of the issue received from airtel dth staff.

Today i received a call from an airtel digital tv executive. She told me about some channel called relam chel and asked me to activate it. I clearly told her i dont want this channel multiple times. But she repeatedly kept telling me about the channel. After that i hang up the phone. After some time, i received a message from airtel that the channel has been activated and rs 39 has been deducted from my balance.
I want to know why airtel is commiting such frauds.
This is very disgusting.

I have lost my airtel sim so i applied for a new one for the same number 4 days back. It was supposed to be activated 3 days ago but it still shows it isint registered on network. I dialed 59059 but it automatically disconnects. Im constantly searching for ways to activate sim but it keeps telling me to dial 121 or 59059. But calling doesnt work. Im unable to recieve any incoming call, message and use data.

Bought an airtel 4g hotspot device with simcard. The given simcard is not yet activated and they told me tat time is 4hrs, today they gave me another simcard and same tat time, its been 4hrs now, not yet activated. U guys need money but u wont work. Dont u feel shame the way u provide service? I want this to be activated today if not take back ur useless 4g hoptspot device and refund what i spend. Airtel good for nothing. If not action us taken immediately, next thing i will file fir.

On 9th jan, airtel sales guy visited my place and told me about new airtel broadband plans. I paid rs3000 for airtel broadband connection. The sales person told me that he would get internal wiring done for the connection. The installation guy later told that internal wiring is not possible and would have to use external wiring throughout the house. I could not get the external wiring done as my landlord did not allow me to. I was upset with the false commitments made by the sales guy and told him that i do not want the connection in this case, please refund my amount. Since then, there is no response from airtel on cancellation of my connection and refunding the amount. I tried calling the customer care on multiple occasions but they did not help. The transaction id for the same is[protected] and the caf id is[protected]. The account details can fetched using my mobile number [protected]

My airtel number also got deducted 23 rs once outgoing due is over. I had 15 days incoming validity. Airtel forcefully deducted 23 rs from balance before utilising incoming facility. Either remove incoming validity if you like to deduct 23 from user on end of outgoing validity, also get confirmation from users before deducting amount. As per trai airtel should provide 15 days incoming facility. I suppose to recharge some other pack, by that time airtel deducted amount. I came to know that airtel is deducting 23 rs from all users