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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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S
Sivaraman Kalaiselvan
from Bengaluru, Karnataka
Dec 13, 2018
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Address: 620006
Website: airtel.in

My airtel prepaid mobile no.is [protected]
I have recharged this mobile for Rs199/- (One hundred and ninety nine only) on[protected]unlimited pack ) and made the payment through paytm wallet. The payment was successful and the amount was deducted from my paytm wallet on 2.12.2018 itself. But this recharge is not reflected in my airtel mobile number-[protected].
Hence I have again tried through My artel app and recharged my mobile number .[protected] with RS378/-(Three hundred and seventy eight) DATA pack for 70 days, by making payment through My airtel app -wallet, successfully. This recharge has been reflected in my airtel mobile number [protected].
Please arrange to recharge my airtel mobile no.[protected] for Rs199/- also as per the recharge made and paid through paytm wallet on 2.12.2018.
Airtel customer support has been notified about the posted complaint.
Dec 13, 2018
Updated by Sivaraman Kalaiselvan
Sir,
please refer my complaint dt 13.12.2018. In continuation of my complaint, I am furnishing below the details of my recharge made to my airtel mobile no.[protected] on 2.12.2018 through paytm wallet.

paytm order ID.[protected] dt 2.12.2018

paytm wallet Txn ID no. [protected].

please do the needful to update my recharge for Rs199/- (unlimited pack) made through paytm on 2.12.2018, to my airtel mobile no.[protected].

yours sincerely,

(S.Kalaiselvan)
[protected]
Dec 19, 2018
Updated by Sivaraman Kalaiselvan
Dated:19.12.2018
Sir,
My complaint has not yet been resolved. On 15.12.2018 an unknown person has contacted me from mobile no.+91 [protected] and informed me that he was calling from Airtel Co and wanted to settle my complaint. He informed me that the amount of Rs199/- paid by me through paytm wallet on 2.12.2018 towards the recharge of my mobile no.[protected]. For that he asked my paytm wallet user ID and pass work and also asked my ATM card number. I got doubt about him and did not give details to him.
I do not know how this happens. So far no reply has been received from Airtel Co, regarding settlement of my claim. Airtel has to refund the amount of Rs199/- which was paid by me from paytm wallet on 2.12.2018, but not reflected as recharge for my airtel mobile no.[protected].
Will the concerned authorities from Airtel look into this and resolve my complaint. Airtel should also find out the unscrupulous elements who misuse this complaints forum to cheat the consumers .

Hope Airtel Co will look into this and do needful quickly.

S.Kalaiselvan
[protected]
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    M
    MD SONS
    from Bengaluru, Karnataka
    Dec 13, 2018
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    Address: Bangalore, Karnataka, 560001

    Dear airtel,

    I am an existing airtel customer & my number is [protected]. My sim is deactivated recently due to missing mobile & i taken duplicate sim for same number & sim no. Is[protected]u.

    Please note i forget my registerd email id & currently using email id is emerald. [protected]@gmail.com

    Please help me for reactivation immideatly.

    Kindly,

    Emerald agencies
    Airtel customer support has been notified about the posted complaint.
    Since many months they started spamming my number in the name of A$-TFAROT .. I called customer care couple of times they said they can't do anything .. and left me suffer .. Airtel is really a low class brand now a days .. I really wish they shutdown their business in india
    My data is getting exhaust 100% without using more apps please asap look for it.
    If you don't make it correctly I will need to port to another sim.So asap please make it correct
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      D
      DheerajGambhir
      from Mohali, Punjab
      Dec 13, 2018
      Resolved
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      Resolved

      Address: Ludhiana, Punjab, 141001

      I am facing issue my Mobile Number [protected] (Punjab Circle). I have started facing this issue since a month now. Earlier I was able to recharge my number normally but from last month i am getting recharge failed.
      Incoming and outgoing of the number is barred now.

      1. Unable to recharge from Airtel Wallet. Message that I get is ‘Invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

      2. Unable to recharge for Internet, PAYTM and other modes. It give message unsuccessful transaction. This is happening only with my mobile Number ([protected]), It is working fine with other airtel number.

      3.I tried with dealer to recharge but again failed.

      CUSTOMER CARE service is ### and for employees its just a joke. they are not caring for customers. They ask you to put on line and after a 20 mins hold, they will disconnect your call.

      Finally I unable to recharge my mobile number [protected]

      I have contacted CUSTOMER CARE, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

      alternate contact-[protected]
      Dec 14, 2018
      Complaint marked as Resolved 
      Resolved by Airtel Customer Care after a long followup with these customer care guys.
      Airtel customer support has been notified about the posted complaint.
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        R
        rmsathesh
        from Mumbai, Maharashtra
        Dec 13, 2018
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        Website: Airtel.in

        After changing from airtel postpaid to airtel prepaid, I am unable to recharge my airtel sim through online. Made a complaint about this long ago but still not rectified. Tried reaching customer care executive through phone, no proper response from them either.
        Now, i am also unable to port my sim from airtel to other mobile services as all my outgoing facilities have been suspended
        Airtel customer support has been notified about the posted complaint.
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          V
          Venkateswara Reddy Murapureddy
          from Bengaluru, Karnataka
          Dec 13, 2018
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          Address: 518583
          Website: Airtel Poor Connection

          Airtel — poor connection in my village.

          Review

          I am a customer of airtel for many years and not only me so many peoples are facing same network problem. My mobile number is [protected]. Could you please look at this issue then resolve as soon as possible.

          Address:
          Mothkulapalli village,
          Chennur post,
          Sirvel mandal,
          Kurnool district,
          Andhra pradesh.
          Airtel customer support has been notified about the posted complaint.
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            D
            Dr. Anubhuti Gupta
            from New Delhi, Delhi
            Dec 13, 2018
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

            I have been using airtel for past 17 years. Last week, i got one message regarding outgoing calls expired and need to recharge for some plans, even i have main balance of rs. 340.00. Yesterday, i have received one more message as incoming calls will expire on 15/12/2018. And again received same information to recharge some plans as received before.

            Kindly help on this issue and provide valid reason for validity expiry and i ws not expecting from airtel.
            Airtel customer support has been notified about the posted complaint.
            Range is low
            No connection
            Poor internet service
            Poor internet access
            Coverage is poor
            No coverage in areas of kerala especially
            Kollam kavanad
            Varkala sivigiri
            Call is poor
            Plz help
            Kindly improve
            Mob no [protected]
            My airtel plan is lifetime incoming call is free also outgoing service will be use when balance is available.

            But last few days my outgoing service is stoped and also incoming service will be stoped.

            Please give me proper reason in writing.

            Venkat Kulkarni
            Incoming and outgoing calls active urgent service
            Please provide receipt of postpaid bill payment for the period 11 Oct to 10 Nov 2018. Relationship number [protected]
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              E
              EOPRRD BHATTIPROLE
              from Vijayawada, Andhra Pradesh
              Dec 13, 2018
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              Recharge Amount :Rs 119

              1. Airtel recharge Reference Number:[protected]
              2. Wrong Mobile number recharged: [protected]
              3. Correct mobile number to recharge: [protected]

              Hi, I've wrongly recharged an unknown number instead of the correct number that has to be recharged. So please transfer the recharge as soon as possible.
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                M
                Madhumati Paradkar
                from Rahimatpur, Maharashtra
                Dec 13, 2018
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                Address: 411 033

                I am having prepaid mobile no. of Airtel and Trying to contact to customer service through email and calls to get last transaction receipt/bill done through google pay.
                Continuously receiving the reply from customer service that it is not a registered mail ID whereas same is the registered one. They are providing some link. But it is also having some technical issue. After replying all these things no. Of times also, they are not taking efforts to call the customer & solve the issue.

                On phone call also, they are saying that they dont have access to this and that and and you can not get the receipt. We cannot confirm mail id also and you have to visit nearby centre, etc. For such a small issue. Please call back and resolve the issue.
                Airtel customer support has been notified about the posted complaint.
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                  K
                  krajasekhar
                  from Hyderabad, Telangana
                  Dec 13, 2018
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                  Address: Angul, Odisha

                  I have submitted the documents to airtel office-angul-odisha for changing the cug (Corporate plan) to personal on 27.11.2018. But airtel staff at angul is delaying the issue of sim card saying the sim cards not available. It seems the airtel management is intentionally delaying as the airtel bill of cug is getting higher than normal prepaid services.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Senthil Rajamanickam
                    from Bengaluru, Karnataka
                    Dec 13, 2018
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                    Address: 560001

                    Dear sir / madam,

                    I'm prepaid customer of airtel. My number is [protected]. Now airtel has sent me an sms stating that to restart your incoming and outgoing data and voice services on your airtel mobile, recharge with unlimited or smart pack. The life time validity amount has been paid to airtel during sim purchase. But they are stating that every month you need to recharge.

                    Since airtel is facing heavy loss, they want to recover their losses by changing the schemes and gaining from each and every customer.

                    Kindly need your intervention in this.
                    Waiting your reply asap.
                    Airtel customer support has been notified about the posted complaint.
                    You are literally asking ransom to keep your subscribers using their own number. Your so called Smart Recharge of Rs.23 doesn't give anything but a extension of validity for a month which is unfair.
                    4g Airtel Network speed is very bad
                    T Prathap's reply, Dec 8, 2018
                    4g network speed is very bad
                    T Prathap's reply, Dec 8, 2018
                    4g network speed is very bad condition
                    Dear sir humne ek naya airtel sim card liya jiska no hai [protected] retailer ke pass jo humne alternate no diya tha us par verification code hame mila par wo no by mistake delete ho gaya i am so sorry sir and i polite request to you that plz resend verification code my alternate no [protected]
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                      C
                      chat2amit
                      from Gurgaon, Haryana
                      Dec 13, 2018
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                      Address: 122017
                      Website: airtel.in

                      Airtel mobile was not charged due to extremely poor network in airtel so i primarily use Airtel as only incoming calls and Outgoing calls get are not connected due to poor network of airtel;
                      i do not AGREE with 23/- rs DEBITED as VAS charges debited by Airtel;

                      So i request TRAI against airtel fro Wrongly debited 23/- rs from my Account on 12th Dec 2018 wrongly and without my confirmation and agreement;

                      I also warn airtel that i will disconnect Airtel d2h and Airtel broadband at my home and will not only complaint to TRAI but also move to more ethical Reliance JIO and disconnect Airtel lifetime other services, ;
                      Airtel customer support has been notified about the posted complaint.
                      Dec 12, 2018
                      Updated by chat2amit
                      Had loaded my prepaid by amount 500/= as a life time load.

                      Yesterday airtel /sunil mittal cheated me by (Rs23 deducted on 11-dec-18 from main balance towards 28 day validity renewal for airtel number.)

                      This is cheating y airtel for debiting for no giving em any vas services on my no [protected]

                      I am loyal airtel custeomr fro airtel braodbankd, airetl dth and airetel postpaid mobile..
                      If airetl cheats by debiting rs 23 eevry month for not giving any services, i will surely leave airtel and move to more ethcial reliance jio

                      Airetl ahd poorest network in guirgaon and yet cheated me by deliting 23/- eevry month for exptension... Why?

                      I abused airtel nodal fro doing this cheating with me,,, he hiad no responses..
                      Airtel is cheating me despite i give monthly charges to airtel to airtel d2h and

                      On wed, dec 12, 2018 at 4:25 am [protected]@gmail.com wrote:
                      I have not requested any request on my mobile and yet get below message..

                      Please revert and explain

                      Why you have charged us 23/- without any services for my no [protected]

                      Rs23 deducted on 11-dec-18 from main balance towards 28day validity renewal for airtel number. Check validity or recharge with unlimited/smart pack dial *121*51#
                      Dec 14, 2018
                      Updated by chat2amit
                      For the debit of 23/- Rs by debited cheat organisation Airtel .
                      What are other way to extend use my Airtel mobile [protected] that Airtel does not cheats me by debiting 23/- for just extending by 28 Rs.

                      Please tell me what are other options to extend lifetime prepaid of my SIM which was initially promised by Airtel.

                      But bloody bastard Sunil Mittal cheat organisation debiting 23/- for just extending mobile[protected]..and looting with infinity customers
                      Dec 14, 2018
                      Updated by chat2amit
                      TRAI COMPLAINTS,
                      In 2017, i recharged Airtel Prepaid no [protected] on confirming from Airtel that i have lifetime prepaid SIM;
                      I have also taken the same as email from Airtel on email;

                      But on 12 Dec 2018, airtel without my wish debited 23rs VAS toe xtend teh no as extending validity fo r 28 days, which means that airtel will cheat and debit me 23/- rs every 28 days or approx going to be aroudn 250/- rs a year without any services to ME.

                      This sis inethcial and misconduct and cheating with me by AIRTEL;
                      I request TRAI to please helps and resolve my issue by airtel which was quoted by Nodal that they are doing this misconduct with all Indian national prepaid sim which were PROMISED EARLIER as Free life time free is being charged and exploited by Airtel,

                      Airtel NODAL office is also an in ethical and cheat organisation Indians.

                      Please help me and action against AIRTEL
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                        M
                        Mazmaxx
                        from Gurgaon, Haryana
                        Dec 13, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110074

                        Hey Airtel Customer care!!

                        This is to bring it in your notice that I was receiving calls on my Airtel number. I recharged it a couple of weeks ago and was okay with that. today i recharged it and tried to call, but it said that out going service has been stopped. Even the sms service is not working anymore. May i know the reason why? I want it to be resolved asap.
                        Apr 7, 2023
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          afsar.ahmed11
                          from Vinukonda, Andhra Pradesh
                          Dec 13, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110053

                          Itne bekar network hone k baad b airtel kaise itni besharmi k sath sabse achche network ka daawa karta hai
                          Hamari puri gali me network nahi aate hai ladies ko ghar k bahar aa k baat karni padti hai
                          Mera no hai [protected]
                          Address - h no e 49 gali no 5 subhash mohalla maujpur delhi 53
                          Maine kitni baar port ka msg dala mera no b port nhi ho rha hai
                          Dec 16, 2018
                          Complaint marked as Resolved 
                          Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9313622640.Reference no. for your request is COUTL20702860852. Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9313622640.Reference no. for your request is CCDRP20917811292. Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9210371831.Reference no. for your request is C4GSP21014145796. 3 COMPLAINT TO YE H OR PATA KITNI BAAR COMPLAINT KAR CHUKA HU BUT MERE NETWORK NHI AATE HAI IS PURI GALI ME NETWORK NHI AATE HAI HAR BAAR KEH DIYA JATA H K AAPKI PROBLAM JALDI SLOVE HONGI BUT HAR BAAR JHOTA AASWASAN HOTA H NETWORK AATE HI NHI H JAB K HUM PURE PAISE DETE H SERVICE K BUT HUMKO SERVICE NHI MILTI H ACHI
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            cshekharp
                            from Mumbai, Maharashtra
                            Dec 13, 2018
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                            Address: Mumbai City, Maharashtra

                            I had applied for airtel broadband connection through my office as a corporate customer. The airtel guys took alteast one month to receive my application from my office. After that inspite of repeated calls and reminders to airtel representatives, mr santosh pastapure and mr kiran, they finally informed me after one more month, that my connection will be done on a particular date. Then, on the promised date of connection mr kiran is informing me that there is no fiber connectivity in my building. The feasibility of a connection was to be done beforehand, but the pathetic service and inefficiency of these guys resulted in wasting two months of my time in a simple broadband connection. That is how airtel works. There is no system, no accountability for the harassment caused to the customers. Really pathetic service.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Advantage India
                              from Chennai, Tamil Nadu
                              Dec 13, 2018
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                              Address: Raigad, Maharashtra, 410221

                              Every time i recharge i get a message that kid zone service is renewed then i call 121 they say you have no value added services in your number then why are they deducting money?

                              Many times i have visited their store they are as unhelpful as their customer services. I wish i have never purchased this airtel sim in first place.

                              I am fed up of airtel and their irresponsible behaviour, please help or i have to change my network provider soon :
                              Airtel customer support has been notified about the posted complaint.
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                                I
                                iam_pawan
                                from Pune, Maharashtra
                                Dec 13, 2018
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                                Address: Hyderabad, Andhra Pradesh, 500089

                                Am from manikonda, hyderabad. Have taken airtel's broadband connection in the month of september. 899 plan add paid for 6 months advance as asked by the executive to get free router.in a week, it got installed n they had provided landline connection too. I paid to the executive through paytm. Now from the past two months, am getting call from airtel to pay the bill. I was telling in the calls that i had already paid n sent them the screenshot of paytm transaction. From past 10 days, i have no internet connection n landline outgoing is stopped. Have shared the executive numbers to them. Still no action. Am having health issues from past week n instead of with from home, i was going to office since there is no net at home. This is like harassment. Airtel people worry only about money. Act is far far better in terms of handling customer issues. Even after escalation, still no action taken.
                                Airtel customer support has been notified about the posted complaint.
                                Dec 13, 2018
                                Updated by iam_pawan
                                Adding the screenshot of my payment.

                                Dec 13, 2018
                                Updated by iam_pawan
                                No wonder Airtel is in top 3 in complaints list. They have poor customer service
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                                  H
                                  Harishrokade
                                  from Solapur, Maharashtra
                                  Dec 13, 2018
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                                  Respected sir/madam..
                                  My unlimited pack has been expired at 12 dec 2018. But having 11rs main balance.. I am trying to call on number but no outgoing call are connected..
                                  I have talk to airtel customer executives, they told due to your pack has been expired your outgoing service has been stop, recharge with another pack to avail outgoing.
                                  What kind of service is this i am having main balance in account then also i am not able to call. Only 4 hrs has been past to expired the pack. I want to do outgoing call it was emergency having main balance on account and airtel company is not connecting my outgoing call.. Its worst experience ever. Pack has been expired at midnight then i will do recharge in 1 or 2 days as per my budget.. I comman man its not possible for me recharge immediately as soon as pack experied.. You can see my last recharges too.

                                  22 sep 2018 - recharge of 499
                                  27 aug 2018 - recharge of 50
                                  27 jul 2018- recharge of 50
                                  27 march 2018 - recharge of 120
                                  27 march 2018 - recharge of 498
                                  And many recharge u may check.

                                  Mob no - [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Shristi Nagar
                                    from Delhi, Delhi
                                    Dec 13, 2018
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                                    Address: Dehradun, Uttarakhand, 248001
                                    Website: www.Wynk.co in

                                    I have a free subscription but now my all downloaded songs are unable to play
                                    . They showpoor network connection, but my net connect are strong. Help it's irritating us. Ir else i shall uninstall this app. I have uninstalled app 5 times and reinstalled it. Nothing is happening. Removed oll songs and again downloaded them. Nut still getting same response. Help
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      Devanshu1099
                                      from Todabhim, Rajasthan
                                      Dec 12, 2018
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                                      Address: 322201

                                      I am a loyal customer of airtel services for recent 4 years. Now they are asking to recharge rs35 per month to extent validy. I am very happy with airtel services that are provided. Please help me and give me any permanent solution to extent my validy for lifetime or for 2-3years.
                                      I hope you will understand my problem.
                                      Thanking you in anticipation.
                                      Yours faithfully
                                      Devanshu
                                      Airtel customer support has been notified about the posted complaint.
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                                        Sandeep Kumar Chowdhury
                                        from Kolkata, West Bengal
                                        Dec 12, 2018
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                                        After it was announced that after 10th dec 23/- will be auto deducted if you don't recharge, it was dictatorship kind of act, i was going to recharge airtel after few days with this act totally dissatisfy me that without my consent how can someone deduct my amount. This act really lift my respect and honesty from airtel. I am going to complain to higher authority about this draconian act, may be to consumer forum.. Hope they can teach some lesson
                                        Airtel customer support has been notified about the posted complaint.
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