Airtel Complaints & Reviews

Address: Bangalore, Karnataka, 560043

Website: Airtel Sim network

Team i'm totally fed up of your network in my home location hrbr, i'm not able to make any calls or data.
This is second time i'm writing complaint and tomorrow i'm going to port to other network.
Really very much fruststed can't write here my frustration here.
Poor network and poor service.
No any customer satisfaction...
Poor airtel network no any support from past 6 months.

Airtel customer support has been notified about the posted complaint.

Dec 13, 2018

Updated by Mohammad Saleem Sheikh I'm a postpaid customer who pays 700 rs monthly to feed Airtel without getting any service in return.
Shame on you guys can't resolve my issue from past 6 months.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Morbi, Gujarat

Airtel company my mobile number call ditels not given, many time call, sms, e-mail but not send my call ditels, many manths request but not risponse
Many time call customer care, email in airtel company, many phone but not given my mobile number call ditels not given
Sms many times but not risponse vary bad experience airtel company
Pls my complen send trie

Airtel customer support has been notified about the posted complaint.

Dec 13, 2018

Updated by Arvindkumar patel Airtel company not send ebill

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 829107

When i purchased an airtel sim (No.[protected]) in 2007, the validity waa puro 2034. Since 2007 i am using this sim continuously and never let the balance become 0. Today, even i have a balance of rs.39/- they stopped my service and my balance shown is rs.0. This is, i think, a great unjustice they did to me.
Kindly, look into the matter so that my airtel sim service may restore or atleast the balance amount of my sim may refund back by which i can recharge with a plan they want.
With regards,
Amolendu das,
Bokaro thermal,
Jharkhand.

Airtel customer support has been notified about the posted complaint.

View replies

P

Priya koli

from Mumbai, Maharashtra

Dec 13, 2018

Incoming and outgoing calls service please on immediately

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Why Airtel company is forcing it's customers to force recharge every month, even though when sufficient balance is maintained?? They are forcing recharge for customers who are using ' full talk time ' recharge users, if not recharged they are going to deactivate our sim itseems.why this new rule? This is cheating by the #1cheating telecom company

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 620006

Website: airtel.in

My airtel prepaid mobile no.is [protected]
I have recharged this mobile for Rs199/- (One hundred and ninety nine only) on[protected]unlimited pack ) and made the payment through paytm wallet. The payment was successful and the amount was deducted from my paytm wallet on 2.12.2018 itself. But this recharge is not reflected in my airtel mobile number-[protected].
Hence I have again tried through My artel app and recharged my mobile number .[protected] with RS378/-(Three hundred and seventy eight) DATA pack for 70 days, by making payment through My airtel app -wallet, successfully. This recharge has been reflected in my airtel mobile number [protected].
Please arrange to recharge my airtel mobile no.[protected] for Rs199/- also as per the recharge made and paid through paytm wallet on 2.12.2018.

Airtel customer support has been notified about the posted complaint.

Dec 13, 2018

Updated by Sivaraman Kalaiselvan Sir,
please refer my complaint dt 13.12.2018. In continuation of my complaint, I am furnishing below the details of my recharge made to my airtel mobile no.[protected] on 2.12.2018 through paytm wallet.

paytm order ID.[protected] dt 2.12.2018

paytm wallet Txn ID no. [protected].

please do the needful to update my recharge for Rs199/- (unlimited pack) made through paytm on 2.12.2018, to my airtel mobile no.[protected].

yours sincerely,

(S.Kalaiselvan)
[protected]

Dec 19, 2018

Updated by Sivaraman Kalaiselvan Dated:19.12.2018
Sir,
My complaint has not yet been resolved. On 15.12.2018 an unknown person has contacted me from mobile no.+91 [protected] and informed me that he was calling from Airtel Co and wanted to settle my complaint. He informed me that the amount of Rs199/- paid by me through paytm wallet on 2.12.2018 towards the recharge of my mobile no.[protected]. For that he asked my paytm wallet user ID and pass work and also asked my ATM card number. I got doubt about him and did not give details to him.
I do not know how this happens. So far no reply has been received from Airtel Co, regarding settlement of my claim. Airtel has to refund the amount of Rs199/- which was paid by me from paytm wallet on 2.12.2018, but not reflected as recharge for my airtel mobile no.[protected].
Will the concerned authorities from Airtel look into this and resolve my complaint. Airtel should also find out the unscrupulous elements who misuse this complaints forum to cheat the consumers .

Hope Airtel Co will look into this and do needful quickly.

S.Kalaiselvan
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560001

Dear airtel,

I am an existing airtel customer & my number is [protected]. My sim is deactivated recently due to missing mobile & i taken duplicate sim for same number & sim no. Is[protected]u.

Please note i forget my registerd email id & currently using email id is emerald. [protected]@gmail.com

Please help me for reactivation immideatly.

Kindly,

Emerald agencies

Airtel customer support has been notified about the posted complaint.

View replies

M

Mano Kshatriya

from Kakinada, Andhra Pradesh

Dec 13, 2018

Since many months they started spamming my number in the name of A$-TFAROT .. I called customer care couple of times they said they can't do anything .. and left me suffer .. Airtel is really a low class brand now a days .. I really wish they shutdown their business in india

Reply

C

Czrguys

from Manjeri, Kerala

Dec 13, 2018

My data is getting exhaust 100% without using more apps please asap look for it.
If you don't make it correctly I will need to port to another sim.So asap please make it correct

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab, 141001

I am facing issue my Mobile Number [protected] (Punjab Circle). I have started facing this issue since a month now. Earlier I was able to recharge my number normally but from last month i am getting recharge failed.
Incoming and outgoing of the number is barred now.

1. Unable to recharge from Airtel Wallet. Message that I get is âInvalid mobile number, please enter valid mobile numberâ. It is working fine with other airtel number.

2. Unable to recharge for Internet, PAYTM and other modes. It give message unsuccessful transaction. This is happening only with my mobile Number ([protected]), It is working fine with other airtel number.

3.I tried with dealer to recharge but again failed.

CUSTOMER CARE service is ### and for employees its just a joke. they are not caring for customers. They ask you to put on line and after a 20 mins hold, they will disconnect your call.

Finally I unable to recharge my mobile number [protected]

I have contacted CUSTOMER CARE, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

alternate contact-[protected]

Dec 14, 2018

Complaint marked as Resolved

Resolved by Airtel Customer Care after a long followup with these customer care guys.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Airtel.in

After changing from airtel postpaid to airtel prepaid, I am unable to recharge my airtel sim through online. Made a complaint about this long ago but still not rectified. Tried reaching customer care executive through phone, no proper response from them either.
Now, i am also unable to port my sim from airtel to other mobile services as all my outgoing facilities have been suspended

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 518583

Website: Airtel Poor Connection

Airtel — poor connection in my village.

Review

I am a customer of airtel for many years and not only me so many peoples are facing same network problem. My mobile number is [protected]. Could you please look at this issue then resolve as soon as possible.

Address:
Mothkulapalli village,
Chennur post,
Sirvel mandal,
Kurnool district,
Andhra pradesh.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

I have been using airtel for past 17 years. Last week, i got one message regarding outgoing calls expired and need to recharge for some plans, even i have main balance of rs. 340.00. Yesterday, i have received one more message as incoming calls will expire on 15/12/2018. And again received same information to recharge some plans as received before.

Kindly help on this issue and provide valid reason for validity expiry and i ws not expecting from airtel.

Airtel customer support has been notified about the posted complaint.

View replies

E

Efsibha Joseph

from Kayankulam, Kerala

Dec 13, 2018

Range is low
No connection
Poor internet service
Poor internet access
Coverage is poor
No coverage in areas of kerala especially
Kollam kavanad
Varkala sivigiri
Call is poor
Plz help
Kindly improve

Reply

V

Venkat Kulkarni

from Pune, Maharashtra

Dec 13, 2018

Mob no [protected]
My airtel plan is lifetime incoming call is free also outgoing service will be use when balance is available.

But last few days my outgoing service is stoped and also incoming service will be stoped.

Please give me proper reason in writing.

Venkat Kulkarni

Reply

P

Priya koli

from Mumbai, Maharashtra

Dec 13, 2018

Incoming and outgoing calls active urgent service

Reply

M

Malati Mathur

from Delhi, Delhi

Dec 13, 2018

Please provide receipt of postpaid bill payment for the period 11 Oct to 10 Nov 2018. Relationship number [protected]

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Recharge Amount :Rs 119

1. Airtel recharge Reference Number:[protected]
2. Wrong Mobile number recharged: [protected]
3. Correct mobile number to recharge: [protected]

Hi, I've wrongly recharged an unknown number instead of the correct number that has to be recharged. So please transfer the recharge as soon as possible.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411 033

I am having prepaid mobile no. of Airtel and Trying to contact to customer service through email and calls to get last transaction receipt/bill done through google pay.
Continuously receiving the reply from customer service that it is not a registered mail ID whereas same is the registered one. They are providing some link. But it is also having some technical issue. After replying all these things no. Of times also, they are not taking efforts to call the customer & solve the issue.

On phone call also, they are saying that they dont have access to this and that and and you can not get the receipt. We cannot confirm mail id also and you have to visit nearby centre, etc. For such a small issue. Please call back and resolve the issue.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Angul, Odisha

I have submitted the documents to airtel office-angul-odisha for changing the cug (Corporate plan) to personal on 27.11.2018. But airtel staff at angul is delaying the issue of sim card saying the sim cards not available. It seems the airtel management is intentionally delaying as the airtel bill of cug is getting higher than normal prepaid services.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560001

Dear sir / madam,

I'm prepaid customer of airtel. My number is [protected]. Now airtel has sent me an sms stating that to restart your incoming and outgoing data and voice services on your airtel mobile, recharge with unlimited or smart pack. The life time validity amount has been paid to airtel during sim purchase. But they are stating that every month you need to recharge.

Since airtel is facing heavy loss, they want to recover their losses by changing the schemes and gaining from each and every customer.

Kindly need your intervention in this.
Waiting your reply asap.

Airtel customer support has been notified about the posted complaint.

View replies

R

rushal suvarna

from Mumbai, Maharashtra

Dec 13, 2018

You are literally asking ransom to keep your subscribers using their own number. Your so called Smart Recharge of Rs.23 doesn't give anything but a extension of validity for a month which is unfair.

Reply

T

T Prathap

from Uttiramerur, Tamil Nadu

Dec 13, 2018

4g Airtel Network speed is very bad

Reply

T Prathap's reply, Dec 8, 2018

4g network speed is very bad

T Prathap's reply, Dec 8, 2018

4g network speed is very bad condition

S

Shyam nandan kumar

from Bhabua, Bihar

Dec 13, 2018

Dear sir humne ek naya airtel sim card liya jiska no hai [protected] retailer ke pass jo humne alternate no diya tha us par verification code hame mila par wo no by mistake delete ho gaya i am so sorry sir and i polite request to you that plz resend verification code my alternate no [protected]

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 122017

Website: airtel.in

Airtel mobile was not charged due to extremely poor network in airtel so i primarily use Airtel as only incoming calls and Outgoing calls get are not connected due to poor network of airtel;
i do not AGREE with 23/- rs DEBITED as VAS charges debited by Airtel;

So i request TRAI against airtel fro Wrongly debited 23/- rs from my Account on 12th Dec 2018 wrongly and without my confirmation and agreement;

I also warn airtel that i will disconnect Airtel d2h and Airtel broadband at my home and will not only complaint to TRAI but also move to more ethical Reliance JIO and disconnect Airtel lifetime other services, ;

Airtel customer support has been notified about the posted complaint.

Dec 12, 2018

Updated by chat2amit Had loaded my prepaid by amount 500/= as a life time load.

Yesterday airtel /sunil mittal cheated me by (Rs23 deducted on 11-dec-18 from main balance towards 28 day validity renewal for airtel number.)

This is cheating y airtel for debiting for no giving em any vas services on my no [protected]

I am loyal airtel custeomr fro airtel braodbankd, airetl dth and airetel postpaid mobile..
If airetl cheats by debiting rs 23 eevry month for not giving any services, i will surely leave airtel and move to more ethcial reliance jio

Airetl ahd poorest network in guirgaon and yet cheated me by deliting 23/- eevry month for exptension... Why?

I abused airtel nodal fro doing this cheating with me,,, he hiad no responses..
Airtel is cheating me despite i give monthly charges to airtel to airtel d2h and

On wed, dec 12, 2018 at 4:25 am [protected]@gmail.com wrote:
I have not requested any request on my mobile and yet get below message..

Please revert and explain

Why you have charged us 23/- without any services for my no [protected]

Rs23 deducted on 11-dec-18 from main balance towards 28day validity renewal for airtel number. Check validity or recharge with unlimited/smart pack dial *121*51#

Dec 14, 2018

Updated by chat2amit For the debit of 23/- Rs by debited cheat organisation Airtel .
What are other way to extend use my Airtel mobile [protected] that Airtel does not cheats me by debiting 23/- for just extending by 28 Rs.

Please tell me what are other options to extend lifetime prepaid of my SIM which was initially promised by Airtel.

But bloody bastard Sunil Mittal cheat organisation debiting 23/- for just extending mobile[protected]..and looting with infinity customers

Dec 14, 2018

Updated by chat2amit TRAI COMPLAINTS,
In 2017, i recharged Airtel Prepaid no [protected] on confirming from Airtel that i have lifetime prepaid SIM;
I have also taken the same as email from Airtel on email;

But on 12 Dec 2018, airtel without my wish debited 23rs VAS toe xtend teh no as extending validity fo r 28 days, which means that airtel will cheat and debit me 23/- rs every 28 days or approx going to be aroudn 250/- rs a year without any services to ME.

This sis inethcial and misconduct and cheating with me by AIRTEL;
I request TRAI to please helps and resolve my issue by airtel which was quoted by Nodal that they are doing this misconduct with all Indian national prepaid sim which were PROMISED EARLIER as Free life time free is being charged and exploited by Airtel,

Airtel NODAL office is also an in ethical and cheat organisation Indians.

Please help me and action against AIRTEL

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110074

Hey Airtel Customer care!!

This is to bring it in your notice that I was receiving calls on my Airtel number. I recharged it a couple of weeks ago and was okay with that. today i recharged it and tried to call, but it said that out going service has been stopped. Even the sms service is not working anymore. May i know the reason why? I want it to be resolved asap.

Apr 7, 2023

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110053

Itne bekar network hone k baad b airtel kaise itni besharmi k sath sabse achche network ka daawa karta hai
Hamari puri gali me network nahi aate hai ladies ko ghar k bahar aa k baat karni padti hai
Mera no hai [protected]
Address - h no e 49 gali no 5 subhash mohalla maujpur delhi 53
Maine kitni baar port ka msg dala mera no b port nhi ho rha hai

Dec 16, 2018

Complaint marked as Resolved

Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9313622640.Reference no. for your request is COUTL20702860852. Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9313622640.Reference no. for your request is CCDRP20917811292. Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9210371831.Reference no. for your request is C4GSP21014145796. 3 COMPLAINT TO YE H OR PATA KITNI BAAR COMPLAINT KAR CHUKA HU BUT MERE NETWORK NHI AATE HAI IS PURI GALI ME NETWORK NHI AATE HAI HAR BAAR KEH DIYA JATA H K AAPKI PROBLAM JALDI SLOVE HONGI BUT HAR BAAR JHOTA AASWASAN HOTA H NETWORK AATE HI NHI H JAB K HUM PURE PAISE DETE H SERVICE K BUT HUMKO SERVICE NHI MILTI H ACHI

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I had applied for airtel broadband connection through my office as a corporate customer. The airtel guys took alteast one month to receive my application from my office. After that inspite of repeated calls and reminders to airtel representatives, mr santosh pastapure and mr kiran, they finally informed me after one more month, that my connection will be done on a particular date. Then, on the promised date of connection mr kiran is informing me that there is no fiber connectivity in my building. The feasibility of a connection was to be done beforehand, but the pathetic service and inefficiency of these guys resulted in wasting two months of my time in a simple broadband connection. That is how airtel works. There is no system, no accountability for the harassment caused to the customers. Really pathetic service.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Raigad, Maharashtra, 410221

Every time i recharge i get a message that kid zone service is renewed then i call 121 they say you have no value added services in your number then why are they deducting money?

Many times i have visited their store they are as unhelpful as their customer services. I wish i have never purchased this airtel sim in first place.

I am fed up of airtel and their irresponsible behaviour, please help or i have to change my network provider soon :

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500089

Am from manikonda, hyderabad. Have taken airtel's broadband connection in the month of september. 899 plan add paid for 6 months advance as asked by the executive to get free router.in a week, it got installed n they had provided landline connection too. I paid to the executive through paytm. Now from the past two months, am getting call from airtel to pay the bill. I was telling in the calls that i had already paid n sent them the screenshot of paytm transaction. From past 10 days, i have no internet connection n landline outgoing is stopped. Have shared the executive numbers to them. Still no action. Am having health issues from past week n instead of with from home, i was going to office since there is no net at home. This is like harassment. Airtel people worry only about money. Act is far far better in terms of handling customer issues. Even after escalation, still no action taken.

Airtel customer support has been notified about the posted complaint.

Dec 13, 2018

Updated by iam_pawan Adding the screenshot of my payment.

Dec 13, 2018

Updated by iam_pawan No wonder Airtel is in top 3 in complaints list. They have poor customer service

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 625

huge network problems in hrbr 2nd block

Post your Comment

bill not given

Post your Comment

outgoing service stopped

Post your Comment

force charge even though balance is available

Post your Comment

my airtel mobile no.9597324273 -recharge for rs 199/- made on 2.12.2018 through paytm wallet not reflecting in my airtel mobile no-reg

Post your Comment

reactivate my existing airtel number 9880337216

Post your Comment

unable to recharge my airtel prepaid number from last month

Post your Comment

unable to recharge my airtel prepaid sim

Post your Comment

airtel poor connection

Post your Comment

airtel outgoing service

Post your Comment

transfer of wrong recharge

Post your Comment

customer care service availability and transaction receipt

Post your Comment

not converting from corporate (cug facility) to personal

Post your Comment

airtel sending sms about stopping of incoming and outgoing services on my sim

Post your Comment

airtel is cheating me and indian to charge on sim which was recharged with promise of lifetime free card,

Post your Comment

airtel outgoing call service stopped

Post your Comment

ghatiya network

Post your Comment

new broadband connection home

Post your Comment

kids zone services

Post your Comment

disconnected service though paid

Post your Comment

Related businesses