Airtel Complaints & Reviews

I am continuously facing bad network and internet services from past six month on airtel and when i talk to one of the representatives from airtel they make false commitment that they will solve the issue but the issue remains the same and still i am facing the same issue, airtel charges a lot money from us for such a bad services and airtel always say they are the best internet service provides in india but i must say they are the worst and who never take care of their customers. If this will continue nobody will join airtel in future

Respected sir/madam,
We have a airtel dth id [protected] and in november and december month i recharged with rs 290 and have not called any one to airtel regarding base pack changes now when i see my account on dth and my airtel.in site and tv, i see my base pack which was originally of rs. 220 around has been changed on its own by this cheating company airtel ltd. As my sports pack1 please provide me refund of the excess amount charged by such fraudsters, i am also looking forward to end up my three mobile no. Currently in use in my family with airtel as i think slowly they will suck up my balance from them as well
I have tried calling their customer care 5 times today but when i select dth option change pack they say please select a key and also on their official site i cant open the said page of changing base pack as you can see in attached photo

Never ever cheat with your oldest customers note this cheater company

WE have been charged in our November Month Bill an amount of Rs. 576 claiming to have made a call to a special no 543212 which is not acceptable and its illegal to have charged that amount as we have never used such number and not sure what that number is for and if Airtel claims that there was a call from our number it is not acceptable at all.

We are having airtel broadband connection in the name nexus fasteners (India), urla, raipur chhattisgarh our broad band id[protected], our fixed line no.[protected]. We have taken the tariff plan rs.699 per month. Every month we are paying bill amount regularly through internet banking (Oriental bank of commerce) but some delay 10 or 12 days for that airtel is charging rs.100/- late payment fee. Bill dated[protected] for rs.824.82 paid through our net banking transaction reference no.[protected] on[protected] its due date is 22.08.2018. After that in the month of september, 18 bill dated 03.09.2018 received for rs.942.82 this month charges and account summary showing previous balance rs.824.94 which is already paid on 06.09.2018. Bill dated 03.10.2018 for rs.714.84 due date 22.10.18 we have paid on 15.11.2018 through net banking reference no.[protected] rs.715/-. And bill dated 03.11.2018 for rs. 942.82 and previous balance rs.714.84 total amount of rs.1657.66 to be paid on or before 22.11.2018. On 24.11.2018 suddenly services has been stopped we have lodged a complaint over phone they said after verification of bills services will be resumed in 48 hrs. Due to disconnection our business has been hampered. We have run net on jio services after 48hrs no action i have gone to your airtel office, pandri, raipur on 27.11.2018 but there is no response. After that i requested to pay the bill amount as informed rs.942.66 on 28.11.2018 your technician that he told that some emergency services for 12 hours will be connected and he has done that service and i have paid rs.943/- immediately our reference no.[protected] on 28.11.2018. The same issue repeated again in your bill dated 03.12.2018 showing previous balance rs.942.82 and a late payment of rs.100 and taxes.

You have given the contact number of anil sharma ([protected]) stating that he is used the abused language.

I am highlighting this issue on social media also.

And, i am taking the legal action against you as you guys are harassing me to re-issue my sim.

I am consulting my lawyer and arranging a legal notice to you and mr. Sunil bharti.

There is no matter to exchanging more than 45 email with you if you and your team is not able to resolve my problem

My airtel which is barred [protected]

My currnet no : [protected]

Sir your airtel manager has no manners to talk with people he cut the call without listing our problem...
Sir i call him every time but he is neglecting my call he used to keep my call on hold for long time and did not answer my call...
And sir please take care of your airtel serives and your staff really i am very disappointed from them

Sir i am very old customer of your airtel network and sir i'll soon change my number to another company number and i'll never use your company sim again...
May i there fore kindly request you to solve my problem and contact me sir please

Dear customer service officer
I have noticed many unwanted subscriptions have been added by airtel without my knowledge the list of which as below:
At-airinf
1. Bhakti sagar
2. Being fit
3. Comedy junction
4. Gamex
5. Desitube
I request you to deactivate all of above subscriptions from my no [protected] with immediate effect.

Thanks & regards
Dipak chatterji
E-mail: [protected]@gmail.com

Airtel sim suddenly stopped working. I thought it was a phone problem but it’s not. I tried my friend’s airtel sim and it works fine. My sim is showing no network in a full network location. This is very inconvinent as i am travelling tomorrow and i have no means of communication at this point. This happened all of a sudden without any warning. This is most inconvinent and inrelaible.

Sir I dialed USSD CODE *123# to know the balance and an amount of rs 1.50 was deducted through my balance and an sms came for deduction of Rs.1.50 for sms charges.Sir will I have to pay for knowing balance through ussd code.I dont understand.Pls refund my wrongly deducted amount.
My airtel no.is[protected]

I am using airtel postpaid from last 2 months.
Dnd is activated - registration no is i[protected]
Still i am receiving sms from various companies everyday non stop.
I called many times to airtel customer care service however they were not able to give the solution.

I am receiving sms from below numbers:
Ax-walkin
Vk_flpkrt
Ax - isfsms
Br-timlab
Vk_bpojobs
And many more.

I have not registered anywhere for these messages. I did portability fro m idea to airtel, since then i am getting sms.

This is really very very annoying.

I recharge 999 rs on no. [protected] for life time validity but today is cancelled... Please refund my 999 rs or restore my validaty...
Today my recharge is wastful because my validay is expired please solve this problem. This is not good for a company...
Please refund amount or extand my validaty...

Please slove this problem as faster as possible..

Back in June I had called airtel to check for a cheaper plan for the airtel internet services. Where I didnt opt for any advance plan of theirs I was tagged for a plan to pay close to 9, 000. After receiving sms that i had opted, i immediately called airtel customer care-they assured that I wont be charged and they will resolve this from the back end.

To my shock within few days I was charged for 11 months using my credit card standing instruction mode, and since then its been a painful story. I have contacted their customer care, their net team ([protected]@airtel.com) who have sent me atleast 50 false promises by email and about 100 calls but not helping to return my hard earned money.

Anyone reading this post, pls provide me their escalation contact, head who can look in to their apathy to return my money and also help this wont happen to any other customer.

I transfer money from my Airtel Payment Bank account using Paytm (BHIM UPI) to his Axis Bank ASAP account but not credited to my account. It shows transaction is successful in my airtel payment bank statement. But in my friend's asix bank ASAP UPI section it shows failed.
The details are below -
Transaction date - 7 - Dec -2018
Transaction amount - Rs. 2000
UPI reference Id[protected]
Airtel Payment Bank transaction id- [protected]
Transaction Id- PTM83fd8af411b64b 03aec79944635ec242

I had submitted port request from docomo to airtel.On 27/11/18 i submitted the port request and on 3/12/18 in the midnight i lose my current network and so i inserted new airtel sim.Then i got message from airtel that your service have been set up.Please restart the handset.After restarting the handset my sim showing no service.
Please respond quickly as possible

Sir I have taken airtel lifetime plan rs 999 I 2005 or 2006. That time validity expires show 31 March 2025.but at time it's expired. Why sir it case of fraud my mobile no [protected] please resolve it. I also complained to airtel customer care services. There is any solution. That time 999 rs is vallue for money. I use this no regularally and always recharge it.

Sir main bahot paresan h. Ghar se dur rahte h har mahine recharge karane se paresan h. Paise ka bahot hi problem h. Uper se har month recharge karwane ke liye company wale paresan kr rahe h kaha se koi har month recharge karayega... Abhi kal hi recharge karaye h pura kaat liya samajh nahi aa raha. Hamare yaha sabhi paresan h es niyam se.. Aap se niwedan h aap esper juld se juld action le

Some one raise a complaint for my no in dnd. And trai send a notification that your no is in ndnc complaint, my no is post paid connection, please help me... I went to airtel store and they advice me to post a mail on website so that they can resolve my problem, i m facing a very serious issue, because this no. Is very important to me, it will be very thankful i[censored] could help me.

I did a 498 rs recharge on my mobile number [protected] which failed and the money was deducted the next time it worked but the 498 rs deducted are still gone which i payed through slicepay card.

Please understand this recharge was done through slicepay card which is a pay later service and it worked the second time but my money was deducted twice as it failed the first time.

I have recharge a yearly pack of 1699 rs for HD channels and 100 rs more for for hungama 423 & Disney 428 @ of 10 *2 =20 rs per month, but after one month my balance get zero and I was not able to see Hungama and Disney channel this information was provided by customer care so I asked him how ? so he told me sorry sir we will refund it as by mistake it is deducted... And now after 6 days the same story has been repeated so I called customer care so they told me that sir u have taken some more channels for which the amount is been deducted... But on 30 Nov when I called him and asked him that other than hungama & Disney any other channels are activated which is paid he told me no sir only these 2 channels are activated... But this time they are saying that he must have not checked and provided u wrong information... So now tell me what to do in this case.

Prepaid intl roaming are of no use for me. I need to send SMS occasionally to India for banking needs. Available packs are costly for my way of spending and duration I want to stay abroad. As such even there is suff bal I can't send SMS. It should be my way of spending not of others. allow me to use any way till the bal is there. Cell# [protected].
I had locally recharged with RS 76 pack. Then with IR pack of RS 446. I thought I cud send SMS from Nepal to India. I made only one call to India. Adding monthly rental of RS.99 should be enough balance. Despite several times I cud not send SMS. My reason is why packs suitable for each customer needs are tailored wnd why we are forced to use the way Airtel or any telecom are forcing to spend the way they say. I want to use the way I like be it in voice or data or SMS. There is no pack which fits my needs. Hence forced to buy costly pack which I don't need. Hence I want my recharge d money the way I want to spend. No forceful selling required.