Airtel Complaints & Reviews

I recharged my airtel prepaid number using airtel app on 10th of january. The amount was deducted from my bank account but i still haven’t got the refund from airtel. It has been more than 10 days since the failed transaction. It is nowhere reflected in my airtel account and transaction history in the app. On top of it the support system through the app is essentially non-existent.

Hi, i added 1819 amount from my bank debit card to airtel payments bank on 21/01/2019 at 07:10pm, money deducted from bank but not added to the money into airtel payments (Showing as 0 - transaction failed).
When will credit (Refund) my deducted amount, how much time it will take, am waiting for your response.
If you require transaction id, then let me know.
Let me know if you need any further details

Iam santhoshkumar g.

Hello iam payal from kanpur actually someone did a fraud with me and deducted my rs8999 and the account holder who deducted my account is airtel money.. i rec a call from there and they ask our detail and all after giving all they deduct our rs8999.. this is not good they did company name is everything and airtel can did like this i never imagine.. i need a full solution to get my money back and i have proof of that all.. here i sending you so pls ans me asap..
[protected] account no. of fraud person
aitel money/mumbai

Hi,
This almost 5 month now. Every month almost 10-12 days Airtel Broadband connection is going down in Mahadevpura area of Bangalore. Every time we call you customer case, get the message that, this is an unplanned outage and they give an ETA of resolving the issue. Then after sometime time of resolution get extended . Sometime ETA keep on extending 7 to 8 times or more than that, There is no permanent fix on this issue. Just to give an example, today is 21st Jan and with in 21 days in January, Connection is down for almost 12 days. Every time your customer care team team give a new ETA for resolving this issue and promise that it will be fixed permanently, however there is no single instance where Airtel promise and issue is resolved. As a whole society, we have taken connection from Airtel 2 years back thinking that service will be good. But it is becoming horrible and response from customer care is really frustrating. Its almost 5 month now, no management from Aitrel is understand customer problem and plannign for providing a permanent fix. We would like to know if Airtel is going to provide proper service to this area or we move to other service provider.We can't just keep paying to Airtel without any service.

thanks

Hi 21st January 2019 I have updated the SIM in airtel store location:Jahandar apartment rethibowli, Mehdipatnam opposite to Pillar number29, they were charging Rs. 50 for updating the SIM and not giving the reciept for it, Everything they were charging act on this asap many customers are losing money due to lack of awareness.

I called to airtel complaints they were saying we can't take your complaint. Do the needful ASAP

Respected sir.,

With reference to the above captioned subject, i kindly request you to send the bill paid receipt for the month of november 2018 & december 2018 at the earliest.
The details of the airtel relationship is enclosed herewith for your kind reference and perusal
Please send us the airtel relationship no:[protected] the paid receipt at the earliest from the[protected] to 01-dec-2018 & 02-dec-2018 to 01-jan -2019 at the earliest

I had called airtel customer for details regarding my internet pack. The service i received was not at all pleasing and she was showing me attitude in return. What kind of support are you offering where i am not able to resolve my issue and also she was behaving rudely towards me. I have never faced such bad response from any customer service. Highly disappointed. Request you to really look into this so it is repeated with any of other customer or else it highly impacts your service.

International roaming rental is automatically taken from my mobile without any notice. Even i didn't make any calls or receive any calls, i am working in japan since 5 years. Previously it happen in case of accidental attend of any incoming calls. But now days they deduct it without any notice. Also i am unable to contact their customer service in japan. It shows international roaming rental due to low balance.in that case why don't they send message to recharge before deducting the balance? It's totally troublesome and i am planning to change the service provider. If i recharge with a good amount who can guarantee whether they deduct all the money without any prior notice?
I recharged on 20/2/2019 for rs. 95 talktime
My balance was around rs.105
Now it shows balance is rs. 1 only

I received following message on today (21/01/2019)
"dear customer, international roaming rental charge is rs.99. Due to low balance in your account, rs.57.88 have been deducted and balance amount of rs. 41.12 will be deducted i217#3#8#9196"

My mobile no:[protected]

I ported from bsnl to airtel [protected]
Portable status completed
when I try 59059 the error message
"not registered on netork"
my alternate no [protected]

pls resolve
ravi
I ported from bsnl to airtel [protected]
Portable status completed
when I try 59059 the error message
"not registered on netork"
my alternate no [protected]

pls resolve
ravi

Since 3 months there is no proper connection at ganapathinagar, chikbanavara bangalore, suddenly the connection goes down, and there is no connection at all for hours. It's been the same for almost everyday, and internet speed whenever there is little connectivity it's almost the speed of 2g!! The service is horrible. We request this should be addressed immediately

We all family members are using airtel prepaid network and facing a common problem. Whenever we call someone, no voice signal is received. It happens around 7 times out of 10. It is too much irritating. Please resolve this problem as soon as possible otherwise we have to change the network. Pin code of my area is 342008.

Hey, airtel
I activated a new airtel 4g sim on dated[protected]Sunday) but it's not connecting to 4g network although my phone is 4g and internet speed is too slow not more then 80 kbps.
I had used a airtel 4g sim earlier also but it worked nicely but as i purchased a new one it is not working in our area.
It is my sincere request to short out my problems as quick as possible
Please short it out...

I'm facing Call Drop in 4 calls out of 10 calls.
& Is it real 4G ?
I'm getting 25kb/s to 150kb/s data speed.
Is the company is earning profit by giving such a ads like "fastest network" but it's not giving service.
I'm having plan of 1.4gb/day but it vanishes quickly. Else Jio is giving better data & it doesn't vanishes quickly.
I'm at the full range area network. Still facing call Drop.

My airtel no [protected] service is very poor.in my place no network, always call drops.. Always no service, no network, no internet speed, so i completed 92 days as on today, i suppose to port out my no but airtel deliberately arrashment and rejection my poor out request 2 times on dated 18 th jan and 19 th jan 2019 i repeated again generated unique code and again port out requested toady 20 th jan... I already launched complaint about rejecting mnp... National telecom consumer tribunal docket no 1112104 dt 20 th jan..

My airtel no. Incoming services is stopped because of minimum monthly recharge of rupees 35 /-.
But i have recharged my no. [protected]
On 16 th january 2019 with rs 35/- but now also the sim is not activates

So please start services in airtel simcard no. [protected] as this no. Is required for me
Pls activate the number [protected]

Thank you.

My mob no. [protected]
Rech. Amt : 399
Wrong number :[protected]
Transaction no.[protected]
I did wrong recharge by mistake. And now company is not reversing me the same. I told them to take transaction id. And any other details they required so. But they refuse to grant me my money. Please help.
I did recharge of rs. 399 to my number [protected] but wrongly i enetered [protected].
So please reverse my money to my account number.

Airtel dth has suspended our all tv channels... I have talked them more than 4 times.. They always say"mam we have registered your complain and it will be resolved.". But they are befooling.. We are paying it for every single day and they are not solving any grievances.. We are from middle class family and cannot let it go like that.. Through this i request to resolve it as soon as possible..

Whenever anybody wants to call me it shows that my phone is out of reach or switch off even if t is Properly working...
Resolve this Otherwise I'll go for by another way...
It seems like it is frustrating me...nd harrassing me... somebody wants to call me but it is not showing that who had called me...
Worst service Ever...

Pfb sim card details (Mentioned at the reverse of the sim)
New sim no[protected]u
Old sim no -[protected] h1

My airtel prepaid mobile [protected] migrated from postpaid to prepaid on 7th jan 2019 service stopped working from past 12 days due to the error sim card registration failed. Tried inserted sim using a different phone but never worked. I tried contacting airtel customer care many times and said that they resolve the query in 48 hrs and there is no response from them and none bothered to look in to this matter. I tried following the procedure of restarting the phone and manually selecting the network on raising complaints from airtel customer care.

I had already contacted airtel store where i migrate sim from postpaid to prepaid. They asked me to recharge the sim on 7th jan 2019. I recharged for rs. 229 and wait for a whole day. Network shown in my mobile is "no service" and restarted many times and manually selecting the network. No luck from my end. I again contacted same airtel store and narrated the issue. They said that there might be a damage in the sim. So replace the old sim into a new one. I replaced the new sim with a cost of rs.30 and asked me to wait for 4 hrs to activate the network. I again wait for couple of days. Still issue was not resolved. Again i contacted the same airtel store they said that they will escalate the issue to airtel customer care and issue will be rectify in one day. Still the issue exists.

I have never got an update and my phone is dead for more than 12 days now. This is not acceptable since this is the primary number to my family and relatives use to contact. I cannot able to do any further transactions and missed all the important calls.

Since it is too late i want some higher authorities from airtel to look in to this and do the needful asap. I want airtel to compensate for the loss that they have made to me and should pay for the difficulties i had to gone through because of their poor service.

Regards,
Genet j
Alternate no - [protected]

My airtel number is [protected] but now i regret why i have port my previous connection to airtel. I am facing this slow internet speed in every location so far though internet setting is already on data roaming and LTE but i am not able to experience so called fastest airtel internet. Even i have complained on customer care number in this regard (Ref no. for my request is C4GSP[protected])
I dont want to stand on terrace in this winter to send a single message to someone because of this so called fastest airtel service.
I was suggested by someone to abuse those customer care people 2/3 times to get resolved, but i guess never the less my problem will be solved by this complain as soon as possible.
Else i have to port my sim again to any other company network.
Put my complaint on the top of your priority list or forward it to the concerned authority.