Claimed

Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
Complaints 54823
Resolved
21980
Unresolved
32843
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 630

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sooraj Rajendran
Jan 21, 2019
Report
Copy

Address: Kollam, Kerala, 691010

International roaming rental is automatically taken from my mobile without any notice. Even i didn't make any calls or receive any calls, i am working in japan since 5 years. Previously it happen in case of accidental attend of any incoming calls. But now days they deduct it without any notice. Also i am unable to contact their customer service in japan. It shows international roaming rental due to low balance.in that case why don't they send message to recharge before deducting the balance? It's totally troublesome and i am planning to change the service provider. If i recharge with a good amount who can guarantee whether they deduct all the money without any prior notice?
I recharged on 20/2/2019 for rs. 95 talktime
My balance was around rs.105
Now it shows balance is rs. 1 only

I received following message on today (21/01/2019)
"dear customer, international roaming rental charge is rs.99. Due to low balance in your account, rs.57.88 have been deducted and balance amount of rs. 41.12 will be deducted i217#3#8#9196"

My mobile no:[protected]
Airtel customer support has been notified about the posted complaint.
Hi Team,
Recently i have ported my number in airtel network, but it is giving me worst network.. really disappointed with the service . i will port the sim again if issue is not resolved on time, really frustrated with airtel network.
Dear team,
My airtel no. has been closed without any previous information.

I want to know what is the reason behind this. Or if you cannot provide any solution or a valid reason.

if if is not possible i go with another network

plz cont. [protected]
I came from India to dubai on 10th of January... Till now I don't get airtel network in dubai...
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ravi Govindaraju
    from Uttiramerur, Tamil Nadu
    Jan 20, 2019
    Report
    Copy

    Address: Dindigul, Tamil Nadu, 624202

    I ported from bsnl to airtel [protected]
    Portable status completed
    when I try 59059 the error message
    "not registered on netork"
    my alternate no [protected]

    pls resolve
    ravi
    I ported from bsnl to airtel [protected]
    Portable status completed
    when I try 59059 the error message
    "not registered on netork"
    my alternate no [protected]

    pls resolve
    ravi
    Airtel customer support has been notified about the posted complaint.
    I want to cancel the service . Airtel jus goes no billing .
    The dongle number is [protected]
    Pl. delete the service immediately.
    Sir, outgoing services of my number [protected] has been stopped and I'm receiving message of discontinuity of incoming calls after 17.1.19 but I'm having main account balance. Please see to it as I want this number to continue.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Tejaswini T Manjunath
      from Bengaluru, Karnataka
      Jan 20, 2019
      Report
      Copy

      Address: Bangalore, Karnataka, 560090
      Website: Airtel

      Since 3 months there is no proper connection at ganapathinagar, chikbanavara bangalore, suddenly the connection goes down, and there is no connection at all for hours. It's been the same for almost everyday, and internet speed whenever there is little connectivity it's almost the speed of 2g!! The service is horrible. We request this should be addressed immediately
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        slbsshriram
        from Gulabpura, Rajasthan
        Jan 20, 2019
        Report
        Copy

        We all family members are using airtel prepaid network and facing a common problem. Whenever we call someone, no voice signal is received. It happens around 7 times out of 10. It is too much irritating. Please resolve this problem as soon as possible otherwise we have to change the network. Pin code of my area is 342008.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ayush Dodka
          from Burla, Odisha
          Jan 20, 2019
          Report
          Copy

          Address: 767033

          Hey, airtel
          I activated a new airtel 4g sim on dated[protected]Sunday) but it's not connecting to 4g network although my phone is 4g and internet speed is too slow not more then 80 kbps.
          I had used a airtel 4g sim earlier also but it worked nicely but as i purchased a new one it is not working in our area.
          It is my sincere request to short out my problems as quick as possible
          Please short it out...
          Airtel customer support has been notified about the posted complaint.
          I have activated an international roaming pack for Airtel - [protected], while I am in Belgium. Outgoing calls and calls to India are not working although I took a 3997 Rs pack. Data is working.

          Kindly address the issue.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prayag Wadekar
            from Pune, Maharashtra
            Jan 22, 2019
            Report
            Copy

            Address: 411015

            I'm facing Call Drop in 4 calls out of 10 calls.
            & Is it real 4G ?
            I'm getting 25kb/s to 150kb/s data speed.
            Is the company is earning profit by giving such a ads like "fastest network" but it's not giving service.
            I'm having plan of 1.4gb/day but it vanishes quickly. Else Jio is giving better data & it doesn't vanishes quickly.
            I'm at the full range area network. Still facing call Drop.
            Airtel customer support has been notified about the posted complaint.
            Please deactivate the daily data from the 169 unlimited pack for the AIRTel number

            [protected]
            Transaction ID- 476599, Airtel mobile no.-[protected]

            please provide bill payment receipt on email ID- [protected]@akashichem.com & [protected]@akashichem.com
            Call ditele my number all ditulis
            Dear sir.

            Unfortunately deleted my incoming call history. So many number is there. I am not saved. Kindly provide my incoming call logs oct'18 to Dec'18 to my mail id

            [protected]@gmail.com
            Mob no. [protected]
            Unable to make or recive calls and aend messages
            Helpful
            Found this helpful?
            5 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              T Patil
              from Pune, Maharashtra
              Jan 20, 2019
              Report
              Copy

              Address: Pune, Maharashtra, 411008

              My airtel no [protected] service is very poor.in my place no network, always call drops.. Always no service, no network, no internet speed, so i completed 92 days as on today, i suppose to port out my no but airtel deliberately arrashment and rejection my poor out request 2 times on dated 18 th jan and 19 th jan 2019 i repeated again generated unique code and again port out requested toady 20 th jan... I already launched complaint about rejecting mnp... National telecom consumer tribunal docket no 1112104 dt 20 th jan..
              Airtel customer support has been notified about the posted complaint.
              4g network signals are very low along with that speed is also low here is tower at less than 1 km after that still it is poor its my highly request to you to fix the issue
              I am many times try by sms but always sms comes no details November and i am trying in January.i need call details for 6month
              My Name-Kartik Sharma
              Statement of Call for-[protected], [protected]
              Email Id- sharma.[protected]@gmail.com
              As i get a message 10GB free data today morning
              i call 5999555 as i also received a confirmation message too but still after 6 hours approximately
              i can't access internet
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SATISH HOSAKOTI
                from Mumbai, Maharashtra
                Jan 20, 2019
                Report
                Copy

                Address: Belgaum, Karnataka
                Website: Www.consumerscomplaints.in

                My airtel no. Incoming services is stopped because of minimum monthly recharge of rupees 35 /-.
                But i have recharged my no. [protected]
                On 16 th january 2019 with rs 35/- but now also the sim is not activates

                So please start services in airtel simcard no. [protected] as this no. Is required for me
                Pls activate the number [protected]

                Thank you.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  suppy1990
                  from Ahmedabad, Gujarat
                  Jan 20, 2019
                  Report
                  Copy

                  My mob no. [protected]
                  Rech. Amt : 399
                  Wrong number :[protected]
                  Transaction no.[protected]
                  I did wrong recharge by mistake. And now company is not reversing me the same. I told them to take transaction id. And any other details they required so. But they refuse to grant me my money. Please help.
                  I did recharge of rs. 399 to my number [protected] but wrongly i enetered [protected].
                  So please reverse my money to my account number.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jyot Kaur Arora
                    from Udaipur, Rajasthan
                    Jan 20, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Airtel dth has suspended our all tv channels... I have talked them more than 4 times.. They always say"mam we have registered your complain and it will be resolved.". But they are befooling.. We are paying it for every single day and they are not solving any grievances.. We are from middle class family and cannot let it go like that.. Through this i request to resolve it as soon as possible..
                    Jan 22, 2019
                    Complaint marked as Resolved 
                    Customer care still didn't reply..our set up box was not working so an engineer came to replace it and he took the amount of his service plus the cost of set up box..so the company deducted 200 rupees, the amount of set up box from our previous recharge..when we made several calls to them the said we want proof that engineer took total amount and they asked engineer's name and number..since I dont have his number ...I said to customer care that they appointed engineer so they should know his detail..but they refused and didn't help..after 3 days my father went to engineer house and asked him to tell company..then through this our problem was resolved..the company was not at all answerable and we had a very bad experience ...as today no one has enough time to make 10-12 calls to customer care and then to stay at hold...
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      ravidhabas
                      from Raxaul, Bihar
                      Jan 20, 2019
                      Report
                      Copy

                      Address: Hazaribagh, Jharkhand, 825336

                      Whenever anybody wants to call me it shows that my phone is out of reach or switch off even if t is Properly working...
                      Resolve this Otherwise I'll go for by another way...
                      It seems like it is frustrating me...nd harrassing me... somebody wants to call me but it is not showing that who had called me...
                      Worst service Ever...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Genet Genevi
                        from Chennai, Tamil Nadu
                        Jan 19, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 600089

                        Pfb sim card details (Mentioned at the reverse of the sim)
                        New sim no[protected]u
                        Old sim no -[protected] h1

                        My airtel prepaid mobile [protected] migrated from postpaid to prepaid on 7th jan 2019 service stopped working from past 12 days due to the error sim card registration failed. Tried inserted sim using a different phone but never worked. I tried contacting airtel customer care many times and said that they resolve the query in 48 hrs and there is no response from them and none bothered to look in to this matter. I tried following the procedure of restarting the phone and manually selecting the network on raising complaints from airtel customer care.

                        I had already contacted airtel store where i migrate sim from postpaid to prepaid. They asked me to recharge the sim on 7th jan 2019. I recharged for rs. 229 and wait for a whole day. Network shown in my mobile is "no service" and restarted many times and manually selecting the network. No luck from my end. I again contacted same airtel store and narrated the issue. They said that there might be a damage in the sim. So replace the old sim into a new one. I replaced the new sim with a cost of rs.30 and asked me to wait for 4 hrs to activate the network. I again wait for couple of days. Still issue was not resolved. Again i contacted the same airtel store they said that they will escalate the issue to airtel customer care and issue will be rectify in one day. Still the issue exists.

                        I have never got an update and my phone is dead for more than 12 days now. This is not acceptable since this is the primary number to my family and relatives use to contact. I cannot able to do any further transactions and missed all the important calls.

                        Since it is too late i want some higher authorities from airtel to look in to this and do the needful asap. I want airtel to compensate for the loss that they have made to me and should pay for the difficulties i had to gone through because of their poor service.

                        Regards,
                        Genet j
                        Alternate no - [protected]
                        Jan 22, 2019
                        Complaint marked as Resolved 
                        Airtel customer care taken forward this issue and resolved. Thanks for your valuable support. I can't able to log the grievance against the airtel store who dosn't guide the right way to solve. Please do the necessary action against this to improve your service in a better way.
                        Airtel customer support has been notified about the posted complaint.
                        Jan 19, 2019
                        Updated by Genet Genevi
                        Team,

                        My Airtel prepaid mobile [protected] migrated from postpaid to prepaid on 7th Jan 2019 service stopped working from past 12 days due to the error Sim card registration failed. Tried inserted sim using a different phone but never worked. I tried contacting Airtel customer care many times and said that they resolve the query in 48 hrs and there is no response from them and none bothered to look in to this matter. I tried following the procedure of restarting the phone and manually selecting the network on raising complaints from airtel customer care.

                        I had already contacted airtel store where i migrate sim from postpaid to prepaid. They asked me to recharge the sim on 7th jan 2019. I recharged for Rs. 229 and wait for a whole day. Network shown in my mobile is "No Service" and restarted many times and manually selecting the network. No luck from my end. I again contacted same airtel store and narrated the issue. They said that there might be a damage in the sim. So replace the old sim into a new one. I replaced the new sim with a cost of Rs.30 and asked me to wait for 4 hrs to activate the network. I again wait for couple of days. Still issue was not resolved. Again i contacted the same airtel store they said that they will escalate the issue to airtel customer care and issue will be rectify in one day. Still the issue exists.

                        I have never got an update and my phone is dead for more than 12 days now. This is not acceptable since this is the primary number to my family and relatives use to contact. I cannot able to do any further transactions and missed all the important calls.

                        Since it is too late I want some higher authorities from Airtel to look in to this and do the needful ASAP. I want Airtel to compensate for the loss that they have made to me and should pay for the difficulties I had to gone through because of their poor service.

                        Regards,
                        Genet J
                        Alternate No - [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          _
                          _Jatin_bhatia_
                          from Delhi, Delhi
                          Jan 19, 2019
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110059

                          My airtel number is [protected] but now i regret why i have port my previous connection to airtel. I am facing this slow internet speed in every location so far though internet setting is already on data roaming and LTE but i am not able to experience so called fastest airtel internet. Even i have complained on customer care number in this regard (Ref no. for my request is C4GSP[protected])
                          I dont want to stand on terrace in this winter to send a single message to someone because of this so called fastest airtel service.
                          I was suggested by someone to abuse those customer care people 2/3 times to get resolved, but i guess never the less my problem will be solved by this complain as soon as possible.
                          Else i have to port my sim again to any other company network.
                          Put my complaint on the top of your priority list or forward it to the concerned authority.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nigautam
                            from Noida, Uttar Pradesh
                            Jan 19, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201009
                            Website: www.airtel.in/broadband/noida

                            I paid Rs.6007 on[protected] for booking of Airtel Broadband connection.Payment screen shot attached - Transaction ID[protected]
                            After 5 days i received a call from Airtel saying that we can't provide you a connection in this area due to some technical issue and your money will get refunded in your account.

                            Its[protected] today, I am yet to get the refund.I think it is a case of fraud where i can't even track status of my booking after paying Rs.6007 in advance.
                            Biggest shock is that there is no way of logging a complaint through the customer care number or portal/ my Airtel account as there is no record of my payment.
                            I have been using Airtel services from last 3.5 years and this is how they treat their customers.
                            Please look into it at the earliest as this is a serious process gap from Airtel and how they fool their customers.
                            Feb 9, 2019
                            Complaint marked as Resolved 
                            I received multiple calls from Airtel where they asked about my bank account details and other proofs.After a week i got my money refunded
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              premap2
                              from Hyderabad, Telangana
                              Jan 19, 2019
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh, 500011
                              Website: www.airtel.in/contact-us

                              I seek your intervention to correct a mistake made by airtel, bowenpally
                              Office, secunderabad (See attachment). All my attempts to get this
                              Matter resolved have failed.

                              Airtel has registered a weird address as my residential address. I have informed airtel several times about this mistake and asked them to make corrections immediately. Airtel seems to be just dodging and telling
                              Lies. Please take action asap.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                tabbish_
                                from Patna, Bihar
                                Jan 19, 2019
                                Report
                                Copy

                                Address: 804404

                                Recently deposited an amount of rs. 2000 through upi in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed". I would like a refund if airtel can't process transcations beacuse it sure as hell can accept addition of money into the wallet. Neither can i transfer the amount to anyone nor can i use it to recharge my or anbody else's number.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pankaj Marakana
                                  from Bhavnagar, Gujarat
                                  Jan 19, 2019
                                  Report
                                  Copy

                                  Address: Rajkot, Gujarat, 361540

                                  Your airtel provide says give new card and give me 500 rs i have give him 500 rs before 2 month but till date he not give new sim card and he says you are not able to new card and your 500 rs is not refunded.. I have never bad experience in your airtel company. I am so worried.. Let's give me solution. Plz give me the solution. I am very in tension about my permanent number. I request to you please understand my situation my give me solution about this problem.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ashi5
                                    from Bengaluru, Karnataka
                                    Jan 19, 2019
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka

                                    Hi ashwini here,

                                    My pre paid number [protected] has been deactivated i have recharged on 17th jan 19 from airtel care to activate it but still it is not activated. It been 48 hrs of recharge. I have tried reaching to customer care but there no response i have sent mail to [protected]@airtel.com but there no proper reply. Really fed up with airtel. Airtel customer service people very rude too.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      from Sonipat, Haryana
                                      Jan 19, 2019
                                      Report
                                      Copy

                                      Address: 133001
                                      Website: Airtel

                                      Respected sir/madam,
                                      How are you? Yesterday evening i tried to recharged of 23 rupees airtel prepaid number through net banking i got the message on airtel official website that recharge unsuccessful but major issue is that balance deducted from my account. Could you plll let me know how do i refund my money? Have a nice day. God bless you. Pll sort out
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        aksha57
                                        Jan 19, 2019
                                        Report
                                        Copy

                                        Address: 411021

                                        On 18-jan-2018 suddenly my phone showing that no network available. While i was trying to search network then its showing that your sim doesn't support these networks however my 3 months data and voice subscription is yet to over.

                                        Please take necessary action on this. I am unable to do anything because i have only single sim card.

                                        My blocked airtel mobile number is [protected].

                                        Please do the needful asap.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit