Airtel Complaints & Reviews

I apply a new connection and pay advanced rental rs.1767 on 28/11/2018, caf[protected] transaction id - [protected] by online but still no installation. And the agent not picked my phone and also block my phone number, agent or fraud agent call me from this no [protected] and[protected]. Nobody update me the status after paying. I also send the e-mail to airtel and twitt to airtel but no response form airtel.

I'm unable to send sms to get porting code or to anyone and hence i called customer care to know about this but there was no response and when i choose the option to talk to customer care executive there was a beep then the connection was disconnected every time i contacted customer care to get out of this trouble
The only thing i got to know that my outgoing validity is over and if i have to continue then i have to recharge with 23 or above

There are time when the call goes smoothly also there are many instances where i am not able to hear from the other person. There are also instances where i am able to hear from the other person in beginning then sound is not heard or i am not able to hear at start but later on it starts. This is not handset issue as i put sim in a another mobile but still same issue.

I have called customer care executives to disconnect my number ([protected]). They have raised a service request on 22nd of nov. Service request no is sr[protected]. Still the connection hasn't disconnected. Since my connection is postpaid they need to continue the service as much as possible. If this is my situation, then how can i recommend airtel to my friends, family?? Please disconnect the service immediately

My outgoing calls has been expired with no reason.
My no. [protected]
They are saying to recharge it and see the other packs on *121*51# but there are no such deals.
So, my complaint is that on what basis my outgoing calls is stopped? I need proper justification for that on my mail id [protected]@gmail.com and if i did not get the proper justification then i will change my network in no time.

Airtel data speed is very very slow. I have always been a airtel fan since day 1. But now the speed is very very slow that i can't even browse. I never expected this from a highly recommend company. If you don't solve my problem i am opting for jio. I heard the services are better there and cheaper than airtel too. You people advertised that try everything and choose the better one. So i may opt jio now.

I've been using the airtel connection for past 12 years & now there is some problem with my network. No network service is coming on my airtel sim for past 2 days. Could you please check & let me know the issues. You can contact me in below alternate number since my airtel network is down.

My airtel number : [protected]

Alernate number : [protected]

I have given a request for mnp from airtel to vodafone as airtel gives me pathetic network. However my 3 numbers were active in airtel and my primary number got activated in vodafone and two got rejected after so many follow ups with airtel customer care i came to know i have to separate my add on numbers from family plan first then i can port out so i have tried since 8 days they r saying address verification is on hold and sending people on address which i m not staying and have given address several times then too still my request is open and i'm paying bills for vodafone and for airtel too. No one from customer care airtel exec is helping just doing timepass on my query.

According to new message that i received from the airtel india that i have to pay for all rounder recharge that cost 23 rupees for expanding my validity for using internet, message and calling as i didn't use internet and message service and still have to pay for it and not only that they don't have any other options also for only calling recharge. And further that i have recharged just before some days and still pending 70 rupees in my account i have to pay another 23 for just increasing my validity, and customer center says that it is according to new trai rules and all companies have to do so, while i didn't get any this type of information from other company as i am using bsnl and jio too. While as i explained all this points to customer call center employee, as he was not able to convince me so by saying that i am forwarding it to my manager, ended the call, by calling again same thing replied again and now he has put my call on hold by saying that i am checking on your number. This is my oldest number and i want to continue this and at the same i dont use it much but receive all the incoming calls on this and now my outgoing calls are bared from last 5 days. And incoming will bared from within few days if i do not recharge according to them. I was airtel customer since 2005. I do recharge on this number according to my needs but now i have to recharge every month for no reason. If i do not recharge i can use my current balance for this recharge so that they deduct at least 23 rs in every 28 days in case i dont do any outgoing call so simply they are doing buisness. Really great cheating.

Dear sir,

I have an airtel no.[protected] which i took a year before. I last used the no.in april as i'm abroad now. I tried inserting the sim recently and found that it is not working. Every social and bank detail is registered with this number and i m not able to log in as i forgot the passwords to the sites and the number is not working. Pls check and activate my sim card.

Kartikey bameta

I recharged my phone on 12th september 2018 for 84 days which was to expire on 4th january 2019. I again hot my phone recharged in advance before expiry date. Now after second recharge they are counting 84 day from 1st january 2019 instead of 5th january 2019.
I tried to approach the customer care through phone but failed to do so.
Pl correct the mistake and provide me full benefit of the pack.

Mere pass indiantowersgroup.com company s massage aaya ki tower k liye mene han bol diya unhone mere personal peper liye or kha apka land aprov ho gya h apko 1500/rs reg. Fees deposit krni hogi mene kr i ab is tower company ne kuch documents muje send kiye h or leasehold tax k liye 25000/ or deposit krne k oye bola h kya krna chaiye muje btaye plz

Dear sir,

Actual company name is airtelcafe.com not a airtel. Following company is fraud on airtel online part time jobs. He demanded of security deposit for start of online job. I will paid security deposit he demanded of agreement charge as per the zerox copy aggrement. So, please stop this fraud as early as possible & refund of my money as early as possible.

Fraud person name :- ravinder kumar
Use of website :- http://www.airtelonlinework.com

Airtel online jobs
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Search for jobs related to airtel data entry work home or hire on the world's largest freelancing marketplace wi...

Use of email address :- [protected]@airtelonlinework.com
Use of account no :- [protected]
Use of bank :- union bank of india
Use of ifsc code :- ubin0555533
Use of mobile no :[protected]/[protected]/[protected]
My imps pay ref no:[protected]

Regards,

Tejal mistry
M.[protected]

I have been trying to explain how i am unable to pay the postpaid bills and even after replies from 10 different people, i haven't heard one solution that makes sense. I mention that i am out of the country and i have been suggested to walk to the nearest airtel store! If there was one, i would have gladly gone instead of expecting rubbish responses. I clearly asked them to enable otp on registered mail because i wouldn't get on sms as there is no airtel service in my city, the response says, "we have enabled international roaming". No! I still dont get network! All i need is otp on the registered mail so i can pay the bills. This has been so horrible experience as the bills just kept adding up for no reason.

I got a sales call from airtel executive yesterday and opted to purchase new airtel 4g hotspot device with postpaid sim for 6months plan of rs 2700.
They told that sim will be activated in 2 hrs.
Payment was done at around 7pm.
But its not activated till now. Sales exec is not responding and i am not able to use the internet.
I know its a holiday.
But when payment is required upfront, i would expect prompt service activation.

Hope this can be resolved soon.

Sir i hv our best network service is airtel but my problem is the wn my airtel sim inbuilt in my iphone this sim no install the sim aa raha hai so i hv another one airtel no wn that sim installed in iphone network is coming but sirf [protected] this airtel number is no install the sim aise aa raha hai. That time i’m going to airtel store getting 3 duplicate sim but no use airtel custome care not soul my problem and airtel store also didn’t solution.
Sir this airtel number is useing from
Last 10 years no one is don’t support me plz sir you also soul my problem and support me sir your airtel store give below details
Koppikar road hubli 580021 this all employs are not supports no response

Hi i purchased 6 months advance rental and got the postpaid connection with number: [protected].
I clearly paid your customer executive the amount of 3600 for the advance rental plan. I dont know what mishap happened between your executive and billing but i got the extra bill saying i have to pay 4248rs.
While i have to pay 648 only gst amount. Disgusting service and network we can keep a big 🙏 to this network.

My account has balance of about rs 16. But since it is not recharged for more than a months period, out going calls are blocked and also incoming will be blocked very soon. Portal shows validity for sim ([protected]) as unlimited.
I read in paper that telecom service provider cannot stop service if balance is available.
This number belongs to my mother for home used and normally its recharged has done asusal it's need.
Thank you

Sir my service number is 3722613 mobile number is ‭[protected]‬ i have raised claim for my device unfortunate my claim was closed without any reason so i am very much eager to know why my claim is rejected and please help me in this case
I have submitted all images and documents asked by company at time even i have email all images to insurance office at time so there is no authentic reason for this

This complaint is all about customer's from vishakapatnam area and akkayapalem so other areas in vishakapatnam although it is a city with so many hills surrounded me and my fellow customer's are facing poor network issues and poor voice quality and we the customer's need assistance from airtel india... As we pay but we are not getting the service as satisfactory so many places in vishakapatnam of andhrapradesh had this problem and support team just neglects this problem airtel will not let you use your data and airtel app will just report 💯 % no issues and it was completely fake i am not getting 3g too as i was using high end 4g smartphone