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Updated: Sep 19, 2026
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A
asansur
from Kolkata, West Bengal
Jan 14, 2019
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Address: 712136

I have 2 day to error b001in Airtel TV but Custer care person says you need to pay 150 for solutions. With this they are doing business also. Last Saturday it was fine but Sunday morning onwards showing this error B001.
This is third class company don't by this Airtel TV it's 0 customer suport
Stupid company and its staff.
If it is not solved by 24 hrs I will go to to TRAI and lodge a complaint against your cheating.
My id is [protected]
Airtel customer support has been notified about the posted complaint.
Dear All,

I am very much surprised that after this complaint, the Signal automatically came on yesterday[protected].
No technician was came to solve this problem then why the Airtel Customer Support team advice me for visiting the technician? It is very much clear that Airtel is doing this type of Cheating business also.
Thank a lot Consumer Forum for the prompt action taken by you.
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    Sudipb11
    from Kolkata, West Bengal
    Jan 14, 2019
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    Address: Kolkata, West Bengal, 743145

    Sir I'm a airtel postpaid user and using this service from September 2017 but their service is not good and internet speed is very bad.Airtel claim that their service is the best service as compare to others provider, but is it true ? I'm not getting better service. Please take an action

    Sudip Bose
    [protected]
    Jan 14, 2019
    Complaint marked as Resolved 
    Airtel service is not good and internet speed as like 3g on 4g sim. Airtel is a fraud company they don't care for their customers
    Airtel customer support has been notified about the posted complaint.
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      N
      from Yamunanagar, Haryana
      Jan 14, 2019
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      On feb 23, 2018 I have transferred an ammount of rs 5000 by using aitel based app named airtel payment bank on mbl no.[protected] to my pnb.bank a/c ([protected]) but in real no money deposited in my bank a/c.i enquired many times from airtel bank but no action taken...I am providing u airtel payment bank detail and my mini statement of pnb where clearly showed no ammount deposited in to above acc.no. l am 100% sure dis fraud done by airtel..plz take suitable action.. and refund my money...
      Airtel customer support has been notified about the posted complaint.
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        H
        Hari_gopal
        Jan 14, 2019
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        Address: 600106

        I am currently living in german and still using my airtel indian number but unfortunately the sim card has been damaged and i cannot use it any more.
        So i have requested for the replacement sim card but the airtel needs my physical presence for their process of taking photo etc. I have sent my parents to get the new replacement sim card with my indian id proof but the airtel showroom has refused to do it. After discussing with the customer care and person from the store it seems they dont have process to replace the sim if the person living in abroad
        Can you please advise what is the way forward do i need to come for this sim card from german to india it does not make sense to me.
        Airtel customer support has been notified about the posted complaint.
        My name Dipendra Singh. My ID.B0082188
        My DOJ[protected] & my reliving 24-07-17.
        I want to form 16.its urgent please help me.
        I complaint already many times no change in my side .. the 4g internet speed is very poor... But the are not rectifing any issues ...I changed every set they told me to do.. but the complaint s remains the same..it's my fate to beg Airtel ...for response my complaint
        Sir mara number par internet ne chal ra ha [protected] mara number ha j
        Recharge done on 24th dec not working for rs 446 so again recharged for rs 448 got activated on 26th DEC.but the previous amount not reversed n they say scheme was wrongly selected.but I want my money back.446/- is of no use to me
        Lavanya Murari's reply, Jan 7, 2019
        Reference no. for your request is CEXCL20107215230 waiting for reverse of amount rs 446
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          M
          mathansvision
          from Chennai, Tamil Nadu
          Jan 14, 2019
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          Address: Chennai, Tamil Nadu

          Airtel cug 85 plan i was used around 3 more years, recently i got sms like my postpaid plan going to expire, and your plan is going to change to rs.299. Think about rs.85 rental plan to rs.299!!! Totally 300% extra plan, how ridiculous :) it was happened january 2019, so instantly i sent email to all nodal officers and airtel customer care, but they representatives are called and asked about the issue and telling me to change plan of rs.299, and they giving rs.100 discount for 12 months. What a comedy!!! Cheating fellows. Finally i decided to change portability to other network, because airtel is a big thief, so i planned to find lower level thief who is in market.

          I would like to share one more interesting fun with you all, recently airtel withdrawn lifetime incoming validity from all users with the approval of trai, and i seen in airtel's mobile app recharge offers now having one option rs.1000 or rs.5000 recharge for lifetime validity with full talk-time... Ha ha ha, what a comedy about the trai and airtel, be aware citizen ts, again few years later the lifetime validity may possible to withdraw and they will change the recharge amount to rs.50k :) fraud corporate
          Airtel customer support has been notified about the posted complaint.
          Dear team I am unable to get my relieving letter and experience letter from Airtel because the portal is not working please help to resolve the issue...!!!
          I'm having issues with incoming calls even with an active plan of INR 199. I'm not receiving any incoming calls while outgoing calls and data services all are working as expected.

          Please look into this ASAP as this is Hindering with my Day to Day activities.

          Thanks and regards
          Sumit Bhatt
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            P
            Pritesh H
            from Mumbai, Maharashtra
            Jan 14, 2019
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            Address: Mumbai City, Maharashtra, 400089

            I am facing call drop issue from last 4 month despite registering complaint to airtel csutomer care, there is no solution, instead they giving me bill which is almost double compare to normal bill charges, also without intimation they chnage my plan, and for normal calling they giving me 1200 rs of bill, and forcing me to pay it, last few days, they are harassing me with phone calls by there exicutives,
            Need justice
            Either wave off extra charges so that i can port it out or solve network issue, which they are not doing
            Airtel customer support has been notified about the posted complaint.
            I recharged Rs 399 for 84 days as airtel customer.But there is not 4G network there is 2g network from 2 days, When I am trying to call, IVR is not responding according my button.
            [protected] this number do block s
            3 rd aug 2018, I complaint about the call drop .Many times reminded them every time got the response that we are working on it.Nothing is improved.
            My No is [protected] / [protected].
            By mistake I have recharged a wrong number through Paytm.
            I would like to reverse the recharge on the correct number.

            Correct mobile number-[protected]

            Wrong mobile number- [protected]

            Amount- 399

            Transaction ID- [protected]

            Recharge was done on 9 January, 2019, 8:52 p.m.
            I am again unlimited recharge that's why I want data balance validate
            Hello Team,

            I have received scam calls from the number #[protected] which has asked me to share my SBI card details and when I asked for some authentication he started abusing. I want to raise a complaint against this number
            Mobail no.[protected] airtel payment bank 100/-not received. please cashback my account.subject- is bhim upi 10 pe 100 cashback minimum amount 5000/-sucses my airtel payment bank.not received 100/-cashback 04/01/19...airtel payment bank...
            Santu video's reply, Jan 6, 2019
            Mobile no.7585088689 airtel payment bank cash back not received bhim upi 10 pe 100/- sucses
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              R
              Ramesh Ragu
              Jan 14, 2019
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              My self vinod kulal,

              I came to Dubai on September 2018 and after few days later I lost my Airtel Sim . I have linked my personal accounts and many data's., It is necessary to get the sim back. so please consider this mail as the request and do the needful.

              Thanks,
              Vinod kulal
              Work place - Amps technical services.LLC deira, dubai.
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                J
                Jagadish2099
                from Bengaluru, Karnataka
                Jan 14, 2019
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                Address: 560066

                Illegal installation of mobile tower in residential area:

                I and few of my fellow housing owners have come across a serious problem please review to respond me at the earliest. An airtel mobile tower is installed a tower in front to my house. The land in which the tower is getting installed is only 20x30 ft. It is also situated in narrow lane (Only 8 feet).
                We would like to lodge complaint on behalf of residents of vinayakanagar 1st main 2nd cross, hagdur main road, whitefield post, bangalore 560066, karnataka, india, against the installation and functioning of multiple mobile phone towers installed on the said adress and thereby putting the life of residents in vicinity in hazardous situation.
                . As you know that, it is general rule that, the mobile tower has to be installation 50 meters away from the residential area as the radiation emanating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. The airtel mobile company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect. The other few companies are also using this tower for mobile communication equipments also.
                As per the rules it is the necessary to give structural stability certificate and drawings, building owners' agreement copy, no objection certificate from neighbors and surrounding areas and other documents has not been given and the neighbors has objection to this installation in their areas.
                We therefore request you to kindly look in to the matter personally and see that the above tower is removed immediately from the residential area in order to prevent further damage to the health of innocent people of the area..

                Regards,
                Jagadish
                Airtel customer support has been notified about the posted complaint.
                Jan 14, 2019
                Updated by Jagadish2099
                Mobile [protected]
                Police complaint no. CC/18/D/C/410 dated 23 Oct 2018. Two fraud transactions done in Airtel Money.transaction detail-OTHPG 714001 = 8560/-and OTHPG 708989 = 9000/-. Plz refund my money .
                Hummer Velvet Black has not been told
                My contacts no [protected]
                Lakg Hf's reply, Jan 9, 2019
                Mera a/c black kar diya gaya hai nina bataye
                One of the worst net network I have ever seen...not even able to open Google home page...what is the use to use your network...very much unsatisfy by Airtel.
                Dear Sir,
                We are family uses Airtel 3 numbers.
                1.[protected]
                2.[protected]
                3.[protected]
                All three number rs.13/-each charges for credit purpose but i don't have any credit amount .I call you personally to Airtel customer care but they are denied.
                Please help me..

                Regards.
                Madhumoy Das & Lakshman Baidya
                Please help airtel lapu register
                Dear Sir,

                Airtel has given lifetime validity my validity was till 2031 now it's only 10 days. Besed on your promises i have taken airtel from so long now How you revise your promise, it's not fair requesting you to take action against this problem

                Thank you
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                  D
                  dayas20
                  from Kochi, Kerala
                  Jan 14, 2019
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                  Address: 396230
                  Website: [email protected] ,[email protected]

                  माननीय मैडम / सर
                  मोबाइल संख्या [protected] का रिचार्ज 95 का कराया था उसका बैलेंस थोड़ी देर में जीरो हो गया उसके बाद cutemer care में बात किया तो बैलेंस वापस आ गया बैलेंस दुबारा ना कटे मैंने narmal फ़ोन में sim डाल दिया फ़िर मैंने 3 -4 दिन बाद endorad phone में sim डाला तो शाम तक सभी पैसा शुन्य हो मैंने airtel का office गया उन्होंने बोला हम distrubuter है cutemer care वाला ही करेगा फिर उन्होंने ही उसी मोबाइल से cutemer care में फ़ोन लगा कर दिया तो मैंने बात किया तो उन्होंने तो पहले बोला की net में used हुआ है मैंने बोला net used नही किया हूँ तो फिर बोला की sms सभी पैसा के किये हो फिर मै बोला की sms नहीं किया तो उन्होंने बोला की पैसा नहीं मिलेगा मैन बार बार request करने के बाद बोला की आधी घंटे में आपका balance आ जायेगा मगर नहीं आया तब तक airtel का सिलवासा से ही बात कर रहा था जबकि दिनांक 9 jan को cutemer care में बात किया था की ऐसा दुबारा नहीं होना चाहिए मेरा 24 hrs. के अंदर बैलेंस नहीं मिलेगा तो police में writain में शिकायत कर दूंगा इसलिए writain में mail कर रहा हूँ. यदि आपने mail को egnor किया तो take action for leagel proccesor या सभी airtel का number port कर दूंगा

                  Thanking You
                  Regards
                  DAYA SHANKER RAI
                  Silvassa 396 230.
                  Cell: 91+[protected].
                  Email:- rai.[protected]@yahoo.in
                  Airtel customer support has been notified about the posted complaint.
                  Jan 14, 2019
                  Updated by dayas20
                  no any response
                  Please deactivated my Airtel bank account.
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                    S
                    shradhak
                    from Bengaluru, Karnataka
                    Jan 14, 2019
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                    I am writing this in reference to data transferring issue from my airtel wifi hotspot (New), had been working well from past two months, but developed a problem yesterday as it is not transferring the data to any of my electronic devices, so kindly help me to rectify the problem as early as possible because it has caused a great inconvenience to me
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      minsujay
                      from Kolkata, West Bengal
                      Jan 14, 2019
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                      I recharged for rs.509 today[protected]. Money debited from my account. But didnt get recharged. I received an sms with transaction reference and airtel1/del/prepaid txn# of rs. 509. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
                      Airtel customer support has been notified about the posted complaint.
                      Airtel is deducting 23 inr every 28 days for extending validity for my mobile no [protected]
                      Email - khivasra.[protected]@gmail.com
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                        T
                        T.Devaraj
                        from Avinashi, Tamil Nadu
                        Jan 14, 2019
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                        Address: Tirunelveli, Tamil Nadu, 627007
                        Website: Network down.Crippled to the core.

                        My airtel account no.: [protected]. Landline no.:[protected]. The network is so crippled that it is not working for the past 4 days. All attempts to contact the service provider through calling the service engineer and other staff with no.:[protected] and[protected] utterly failed. Customer service seems very poor. We have no alternate than choose a better service provider. Will airtel attend?
                        Airtel customer support has been notified about the posted complaint.
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                          Ramchandra19885
                          from Bengaluru, Karnataka
                          Jan 14, 2019
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                          Address: Bangalore, Karnataka, 560020

                          I have recently got to know that airtel have been stealing my broadband data around 10+ gb a day and they want me to pay for me these people are cheating and when i confront these people they blame me saying that i'm using it even though i have given access to certain devices and i was not even in the town and yet i was robbed and they didn't go # about it. Since the bill recycled the connection was dead for 2 days and yet the data was being consumed and in 7 days including the dead connection data they said i used 89gb data which means excluding 2 dead connection dates i should use more than 20gb a day to spend 89gb data. Here is a resent data usage in the name of fake upload and download stats they are stealing from consumers it's a white collar crime.
                          Airtel customer support has been notified about the posted complaint.
                          Feb 03, 2019
                          Updated by Ramchandra19885
                          Airtel isn't doing anything about this I've complained about this and they are blaming it on me now ### they don't admit there mistakes and they won't even consider fixing it.
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                            B
                            bhupendra jhamnani
                            from Kichha, Uttarakhand
                            Jan 13, 2019
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                            Address: 282005

                            Hi
                            Respected sir/madam

                            I am writing to inform you that i have network & incoming calls & incoming messages issue since may 2018. I have swapped the sim card three times from my nearest airtel store. But the issue is same i have escalated issue from past six months. I have complained many times to customer service but no response has been received so i had to bear the loss of of 3500 to change the number on important documents. So i request you to take a look on priority basis as i am your customer for three years. Please waive off the amount in bill and restart my number.

                            Thanks
                            With regards
                            Bhupendra
                            Contact - [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              Sidhant Mahapatra
                              from Mumbai, Maharashtra
                              Jan 13, 2019
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                              I initiated a special recharge for my mother's airtel number [protected] but by mistake i entered the last digit as 9 instead of 6. The recharge appeared to be successful and paytm provided with below mentioned details to contact airtel.

                              Please find below details:

                              Order reference number[protected]
                              Mobile recharged - [protected]
                              Correct mobile number [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                SaNdEeP BeDrE
                                Jan 13, 2019
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                                Address: Bidar, Karnataka, 585401
                                Website: my airtel sim is not active to use in dubai

                                Hi i am sandeep kumar bedre i have port my indian number to use the same sim in dubai now i am in dubai but i was unable to use the sim below is my sim number and mobile number both kindly do need full.

                                Sim no :[protected]u
                                Number is :[protected]

                                Please i request u to kindly active my sim a soon as possible
                                My email id is : [protected]@gmail.com
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  shrutika ghosalkar
                                  Jan 13, 2019
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                                  Shrutika Ghosalkar lives in sharjha has the same problem and strongly support the above issue, it will be helpful if i could access the airtel in UAE . Also update me about the given problem if it has been ratified, so that i could also follow the same path to make my airtel sim active over here ..

                                  Regards,
                                  Shrutika G
                                  Airtel - [protected]
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                                    satish_chaurasia
                                    from Rewari, Haryana
                                    Jan 13, 2019
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                                    Address: Kanpur, Uttar Pradesh, 209305

                                    On 12th jan i have made 2999 recharge from airtel myapp for international roaming for 10 days on my mobile no. [protected] for china region, for the same msg also came on my mobile.
                                    However when i reached china on 13th jan 19 my roaming services was made chargeble and amount is deducted from main balance which left me nil in my account.
                                    This type of fraud activity by airtel given us problem in abroad. I need my money back.
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      Dr Mohd Gulseen Senior Lecturer
                                      from Bhubaneshwar, Odisha
                                      Jan 13, 2019
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                                      Address: Bidar, Karnataka
                                      Website: [email protected]

                                      It is painful to say that at every dth tv recharge, an amount is directly deposited in airtel wallet instead of dth tv recharge while payment is made through airtel aap.
                                      I have not add the money in airtel wallet but how can it is possible wrongly the money is adding in wallet at every dth tv recharge. This problem is persist from two months.
                                      Yesterday i have contacted customers care, instead of resolving the problem, they have freezes my account /wallet amount. And asked the most secure informations like date of birth etc.
                                      Kindly convey the message whether we continue airtel services or go for other choices. Now it is a matter of confusion to treat the services helpful or cheating.
                                      Airtel customer support has been notified about the posted complaint.
                                      Jan 13, 2019
                                      Updated by Dr Mohd Gulseen Senior Lecturer
                                      KYC details are also updated already.
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                                        raashid momin
                                        from Vasai-Virar, Maharashtra
                                        Jan 13, 2019
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                                        Address: Thane, Maharashtra, 421302

                                        How can a company barred incoming calls of a customer. I didn't receive any messages before they barred my incoming calls. I got a message stating you have a missed call. In order to check recharge your account t. I missed a call from HR of my new company. Who is responsible for this and if what if they would have thought I am not in interested in joining. This step of barring incoming calls is truly not tolreable. Please take a strict action on this. Also I am going to take forward this matter to TRAI. When other companies are not following this how airtel is doing this.
                                        Airtel customer support has been notified about the posted complaint.
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