Airtel Complaints & Reviews

Hello team,
Sub - though bill is paid still gets call from billing team with abusive language.
Sub-on roaming data connection is very very bad.

My number is [protected] and customer of airtel mobile service since couple of years. I have paid rs 389 on dec 30th 2018 to airtel for this bill which was generated on 18th dec 2018.
Transaction reference[protected], receipt[protected]
Even i checked the website also using myairtel where it shows due amount is zero. You billing team is shouting on me saying "r u educated" "r u mad"? This is the way u talk to your customer.

Also prior to this i want to put big story how airtel serves roaming customer
During july[protected] i had visited bhubaneswar (Orissa) from bangalore. My sim card was originally from bangalore. After reaching orissa i did not get 4g connection at all. I called upon almost 32-35 times. Without any result i came back to bangalore. I was supposed to ported different operator. Airtel people told your problem is resolved, next time u will not face this issue. I went to bhubaneswar (Orissa) on dec 9th 2018. I did not see any change in my issue. Still i was getting 3g, which made my life difficult again. After multiple call to customer care t nothing happened. On dec 15th issues got raised by dec 20th nothinh happened. Even i went airtel office 2-3 times, where they suggested my to changed sim card with orissa sim. On dec 21st onwards i started getting 4g. I returned from bhubaneswar to bangalore on 1st jan 2019 night. After reaching bangalore i started getting interenet issue. Sometimes 3g or if 4g comes it is for short period

Base line is if the subscriber is in roaming it does not get proper internet connection.

Thanks
Biswajeet mishra
M-[protected]

Hi,
My number [[protected]]
I have been facing network issues since a month. I'm unable to receive calls. It either says switched off or not reachable when someone is trying to call me.
I have already raised a request on my airtel app twice and the issue was not resolved. I sent a port request believing airtel would take their customers seriously but received just an automated call although the was still the same.
I'm facing network issues in my area and nowhere else. I tried calling 121 and the process to get in touch with the customer care so cumbersome, i couldn't lodge a complaint.
It would be helpful if someone from airtel tried to contact the customers when there's a concern or a request raised.

Correct no : [protected]

Incorrect no :[protected]

Amount : 399

Trid :[protected]

I was wrongly recharge the above incoorect no, so kindly return to my mobile no : [protected].

I was recharged in 06.01.2019 around 10.40pm through my airtel app with internet banking.

My validy is ending today. Kindly reverse me today as soon as possible.

Thanks
Karthik

I have been using airtel for a long time. The services before were fine. Now, the networks are so poor, even more, their services. It looks like they hire illiterates to handle complaints. Everytime you call them, they make fun of you by repeating the same line over and again.
I live in jangpura-b, new delhi. I have tried to raise my issue many times, but everytime they just submit a complaint and send me a message that a technician is resolving the issue. Few days later, they just send a message saying that the issue is with your device. I have even checked my device, everything is just fine with my device. The problem is with airtel, and their ignorance towards costumer complaints and grievances.

सर मेने 31 दिसम्बर को airtel payment bank app से bhim upi से 3000/- रूपये a/c में transfer किये थे लेकिन वो अभी तक मुझे ना तो मेरे a/c में और ना ही अभी तक refund वापिस आया ह

Details of transaction date

Mode o[censored]se — bhim upi in airtel money bank app
Date of trans - 31/12/2018
Transaction id-[protected]
Ref no[protected]
Tans amount - 3000/-
Mobile no - [protected]
Airtel bank a/c no - [protected]
Transfer from - airtel bank a/c
Transfer to - sbi bank a/c

Opened this complaint 2 years back.
https://www.consumercomplaints.in/airtel-under-construction-junction-box-removal...⇄

this compliant is not resolved by airtel even after 2 years. They continued to put junction box. For us, parking car in small space is daily pain because of this junction box and they are causing more trouble now. Airtel random persons are pulling wires from the junction box. Wires are put openly infront of our house walking space. While walking it can make us fall and get injured. Irresponsible people from airtel who does such work.

Airtel customer care representatives only posts messages in this forum.. No action is really taken in reality.

Please request
Dear sir
I used to lost 10 years from airtel number & now 3 months ago disconnect the number now i'm still working in kuwait (Abrod) so again my number [protected]
Reactivation my number. My name t. Eswaraiah please these number all document (Certificates) bank accounts, passport, internet banking linked these number.
Please protect my number.

Dear Airtel payment Bank
Dear sir I'm
Mohammad Jahid
I'm looking Google adexpress
He my card number demand number I fill card number again date of expiry demand I fill expiry again mpin demand
I'm just mistake transactiond
650 rupees please sir stop this transaction
You have paid Rs.650.00 using your Online Debit Card at GOOGLE INDIA PVT LTD-T THANE IND. Avl Bal Rs.38.50. Txn ID[protected]

My name is dhananjoy paul, i applied for mnp of my mobile number [protected] from aircel to airtel, but airtel company issued my number to other person, when i call airtel company they don't resolve my problem. I want this number because i gave that number to my bank and it's very important. Please resolve my problem immediately. My current number is [protected]. This is how airtel company treat their customer.

Recharge amount not credit in our airtel number. Please help to credit. Thanks
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Hi this is arun, my airtel number from last two days not working. It is showing error of sim card registration failed. I tried change of my sim card to other phone but no use same error. I contacted siegel customer care no response till now. I am unable to do anything because this is my main contact number. Airtel management need to take a proper action against this as early as possible.

Airtel — recharge not successful and money deducted from netbanking

1 review
So sonal1018 on jan 6, 2019
Mark as resolved
Phone/mobile number: [protected]

I have recharged my mobile number [protected] through net banking for 558 on 5th jan 2019 and received an sms ie (. Your airtel mobile [protected] online recharge txn id[protected] of rs 558 has been initiated. Please keep the txn id for future reference). Bank transaction was also completedsuccessfully but my mobile is not recharged. Till now i got no message regarding recharge, although the amount has been debited from my bank account.

I have recharged my mobile number [protected] through net banking for 558 on 7th jan 2019 and received an sms ie (. Your airtel mobile [protected] online recharge txn id[protected] of rs 558 has been initiated. Please keep the txn id for future reference). Bank transaction was also completedsuccessfully but my mobile is not recharged. Till now i got no message regarding recharge, although the amount has been debited from my bank account.

My airetl postpaid cug no. [protected] plan having 2g unlimited network plan but when i am using that the network of instant number not properly functioning...

In this regard i am calling to 121 customer care number which was also not providing any agent number for lodging complaint...

Kindly redress my above grievance as earlier as possible..

I loaded 4000rs frm my upi id. But whenever i want to make any transaction from it it shows you cannot debit from this account. It had ate my 4000 rupees. Neither they are sending it back to my bank account. I called the customer care but their behaviour is very bad. Bad company overall. And bad customer service.

I am in canada and from last 6 months i am using my mobile to receive sms. All of a sudden i got a message "dear customer, rs.99 have been deducted towards the international roaming rental of rs. 99 activated on 06-jan-19". Please refund me the amount. Date of incident - 6 jan 2019

I never requested for international roaming for my mobile number [protected]

You can contact me on +1 [protected]

Hello sir,
I requested mnp for my idea number on 1st jan 2019, and yesterday i recieved an sms from airtel stating that my number will be ported by 5th jan 2019, 10:52 pm. My idea sim stopped working, i switched the airtel sim but the number is not activated.
I need to have the number as it is my primary number.
Kindly look into the issue.
Thank you.

Airtel internet is providing worst speed. I have recently recharged for rs399 3 days before and wasted the money i want to port as soon as possible.. I am not even able to surf simple sites and even the whatsapp messages... Worst internet and there is now way to contact and complain customer care services.. They never talk and register your complain.

I am airtel postpaid plan user. I had data issues from the airtel as was not able to use the internet services from 27/12/2018. For one day i thought there may some technical glitched and will be resolved, but the same was not resolved. On 29.12.2018 morning i had made complain for the same but no proper response was received. Lateron in evening i had again called for the issue at that time one complaint number was received stating as follows:-

"dear customer, reference no.[protected] for your airtel mobile has been registered on 29/12/2018 18:51:42. The same will be closed within next 16 hours.. To check the status, sms sr (Ref. No.) to 121."

Till 31.12.2018, the problem was not resolved then i again called on 31.12.2018 at 18.11 and no satisfactory answer was received and again i was told that it will take another 72 hrs. However, i had forced the junior person to transfer the call to senior person and the same was done but it to 30 minutes and 37 second. After stating that i will go to consumer court these persons started to resove the querry and in 15 minutes my problem was solved. However, due to this glitch i had lost some money in share market as was using airtel services for trading through mobile. Alos my postpaid bill should also be reduced by the amount due to whcih i was not able to use the services properly

From:
Date: thu, jan 3, 2019, 3:59 pm
Subject: proposal for airtel 4g sattelite device (T & cs)
To:

Dear customer

Thanks for your great discussion with our representative about airtel 4g satellite device. As your interested

To host our device on your property, please check our benefits and conditions for installation.

We install our device only to enhance the network of company. This is executed in rural and urban location both.

But this device is install in 10 km from our existing mobile tower network.

Benefits and term & conditions:-

1. Monthly rent - rs 30500 per month.
2. Increament - 10 % on yearly rent
3. Advance - one year rent on date of final agreement.
4. Free wifi on 4g network.
5. Term of agreement - min 3 years and max. 12 years

Security amount - the security amount is taken for noc issued by company after property approval by engineer.

The amount will be rs 35, 000 (Refundable after agreement) within 30 days.


List of documents: - if your property is authorized by network engineer for device then following

Documents will require for noc and final agreement.

1. Panacard
2. Adharcard (As id and address proof)
3. One copy of property doc. Approved by govt. Of india
4. Property verification report authorized by company network engineer
5 one cancell cheque for account updations.
6. Bank slip of security deposit.


Please visit airtel official website for more information - www.airtelnetwork.ind.in


Thanks

Bharti airtel network team