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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 681

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A
abdullah31002
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary balance has deducted

Address:110091

I have to write this mail because Airtel is decreasing its quality of service toward their customers. Several time my balance have deducted but this time it is ENOUGH.
My unlimited pack ended on 16 September at mid night 12:00AM. I have used mobile data till 11:30PM. I am not able to understand how balance can deduct. Total 27 rupee have deducted.
So I connected to customer care and someone Jyoti Parjapati was talking to me....
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Address:Chennai, Tamil Nadu, 600094

Two weeks ago my STB was not working .The STB was replaced and got activated after 16 hours .Again that STB was not working and a Service Engineer came on 15/09/2018 at 12.10 pm after checking he informed me that the STB will be replaced soon. later another engineer came at 4 .00 pm after replacing STB once again, he said since it is a new STB it will be activated with one hour. But till today i.e on 17/09/2018 till the present time it is...
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H
Hari parambil
from Bengaluru, Karnataka
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political untouchability of airtel dth by using their service

Address:691306

Respected sir Iam Hari parambil from anchal .am the vice President of BJP chadayamangalam constituency.we haven't get janam TV in Airtel DTH . We are called so many time to Airtel sub agency at Bharathipuram. always they asked id numbers and told the Chanel will adding soon .but we didn't get still.we contact them at least 9 times in last weeks. I think the problem is on the basis of political ajanda against janam TV .so we compel to act...
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V
vyas agrawal
from Agra, Uttar Pradesh
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I am complaining about the network

Address:Agra, Uttar Pradesh

Airtel's internet is not working anywhere in our city which is very ridiculous . Here it is not helping us our 84 plan got wasted . This is my second complaint no one even looked after my first complaint. Solve my issues as soon as possible or I will choose a new network...
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B
banvijay
from Delhi, Delhi
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wrong tariff had been charged by airtel.

Address:New Delhi, Delhi, 110063
Website:[email protected],

Wrong tariff had been charged by airtel.

Want to inform u that i[censored] will not make correction in previous bills & give wave-off to us. Otherwise we will approach to consumer-firm. That's up to you you make correction in your mistake of non informing to a corporate user for tariff plan update (Change). You had charging us accordingly previous high bill plans. This is not the fair dealing with costumer. I will prove in the firm...
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B
banvijay
from Delhi, Delhi
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regarding billings -

Address:New Delhi, Delhi, 110063
Website:appellate ncr <[email protected]>,

Dear sir,

I got this month bills. The amounts of bill are high of all numbers. When bill plans are changed than how do u send me previous tariff charged bills.

Airtel not inform us about bill plan change. When bill plans being cheap. They had charged me from 6 months with tariff. They charged us roaming outgoing. Which is free.

When bill plans are changed who's duty to inform me that update your...
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A
Abhi782
from Raxaul, Bihar
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network coverage airtel

Address:Ranchi, Jharkhand, 834001

There no network coverage inside my home, while your open network shows excellent coverage, Tried to call customer care several times but the issue is still persistent.Hope you will look into the issue and arrange to resolve the same

Regards
Abhishek
[protected]...
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P
Pgcivil201
from Talbahat, Madhya Pradesh
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fraudulent deductions form account balance in airtel

Address:Lucknow, Uttar Pradesh, 226013

Airtel has activated 1services-without my asking for them and has been deducting huge amount from my

Airtel has activated 2 services -"mittikerang service, valuepack, without asking and deduct the amount from my number.

This type of behavior is disgusting and i want the total amount to be returned to me immediately, which is 55 rupees. I hope that the amount will be refunded within a week.

I will...
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B
Barnali123
from Gurgaon, Haryana
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unable to receive calls and sms

Since thursday evening, my incoming services were barred due to non payment of bill. However, i cleared all my outstanding bill on friday arount 10am. Despite of making the payment, my outgoing calling services got suspended.

I raised this complain to one of an executive named payel who assured me to resolve my issue by 4pm. Nevertheless, no such help was extended from them. I again then got connected with a senior executive...
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V
Venk Krish
from Mumbai, Maharashtra
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airtel secure claim rejected

Address:Chennai, Tamil Nadu, 600077
Website:www.airtel.in/airtel-secure

I had initially secured my handset (Iphone x) with airtel secure filling in all the details airtel requested and paying 99 per month. I had provided all the requested details and then airtel said i am protected under their airtel secure plan. (Attached proof of payment). Then i changed my plan to airtel 499 and in that the airtel secure was automatically included in the plan.
There was a small accident and my phone slipped and the...
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R
Rahul Madaiah
from Bengaluru, Karnataka
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network very poor, cant access the internet.

Address:Bangalore, Karnataka, 560086

Most of my family members are using airtel connections. From the past 6 months we have problems using net in the phone due to poor network connection in the vicinity. Despite regular complaints, airtel is not taking any actions to resolve the same. Should i consider swapping the number? I live in kurubarahalli, bangalore-560086. (Ravi school road)....
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xmple
from Kharagpur, West Bengal
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zero upload speed

Address:Paschim Medinipur, West Bengal, 721302

Its been a week, upload speed of airtel 4g has gone down to almost 0 mbps (0.3 mbps max). Even though download speed is fine, its painful to upload photos, videos and important files. I've tried changing my devices (Smartphone, dongle, hotspot) and have tweaked some settings, but it comes out to be a problem on the network side. Also support had advised me to get a new sim, but since it is happening to many of my friends, its not gonna resolve...
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S
from Agra, Uttar Pradesh
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over bill complaint

I am using airtel connection since long but m frustrated with my over bills... Last time i have changed my plan but still i got the same excess bill of my connection... They even promise me about my bill that it will not repeat it again but i find no improvement. It seems your representatives just make fake commitment everytime you suppose to have call recordings you can check what has been promised me.

I can't pay this access...
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R
Ravindra Handoo
from Delhi, Delhi
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indoor network not working

Address:New Delhi, Delhi, 110018

For the last six months i am facing problem of network on my mobile phones.
Network is not working while we are indoors, we complaint so manytimes to airtel for the same but nothing has been done to resolve this issue while i am paying my bills regularly.
We have 6 connections of airtel in our family and all the members are sick of too much week network from airtel, actually network in indoors is not working....
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S
SN Simha
from Bengaluru, Karnataka
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airtel post paid fraudulent services

Address:560003

I am a resident of malleswaram, yellappa garden, bangalore & have been an airtel post paid consumer since april 2018, ported from vodafone, after coaxing from airtel promotions team that the network is great now!!.
From day one, i have faced daily problems of voice breaking & call drops & only 2g ('e') connectivity most of the time & occasional 'h'.
In june airtel customer care acknowledged my concern & sent a technician to...
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S
Seetha Siva
from Erode, Tamil Nadu
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deduction of money without my consent

Address:600024
Website:Airtell

With regards, i want to tell you that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with no reason. Please take some stern and necessary steps in this regard and refund my account balance or i will change my SIM
Seetha lakshmi
[protected]...
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S
Sri Balaji fuels
from Salem, Tamil Nadu
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prepaid call details

Address:Krishnagiri, Tamil Nadu, 635109

Hi sir/madam, i am using prepaid airtel number [protected], i have some personal issues, so kindly give me a list of incoming and outgoing call lists for the prieod of july month -2018 to this month[protected], which is help full me to short out my problems and kindly send my registered mail id provided here.
Thanking you
Yours truly,
Vijayakumar. M...
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R
ranjit3556
from Mumbai, Maharashtra
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no network with internet service

Address:832102
Website:Airtel

Your service is totally stop due to unavailability of network from last two day. Even internet service also zero from long back. My data are gathering months to months. For use of net service am using other server.
My self ranjit jana.
My corporate no [protected] location jadugora, jamshedpur, east singhbhum, jh832102.
Please take necessary before switching over to other server....
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K
krushnachag
from Rajkot, Gujarat
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no network despite of two towers in my location

Address:Morbi, Gujarat, 363641

Hello [protected] is my airtel postpaid number...
My location area is : 2 pran nagar, near nilkanth vidyalaya, ravapar road morbi 363641 gujarat india..
In this particular location no network issue continues.. I did lots of complains...in airtel open network app showing two towers and wxcellent network but in my area all customer having same problem..
My complain ref no from airtel is: 87361554.
I did complain on...
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P
Parm Takrian
from Mohali, Punjab
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unable to use my wallet balance

I made an account on my airtel app with my mobile number [protected] and added rs 2400 and when i tried to use that money. App says "debit not allowed for this account. Why did you add rs 2400 if i won't be able to use it? After calling airtel payments bank million times, they just told me to wait to solve the problem but problem hasn't been solved till now. Unlock my wallet so i can use my money 😔...
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