Airtel Complaints & Reviews

I pre booked my apple iphone xs 256 gb on 26th of september 2018 as a banner was there on my airtel app that i could pre book iphone being a premier member and it would be delivered to me on 28th september which was the date of release of the phone. But i was fooled today is 2nd october and still they have not delivered. I feel cheated as i could have bought it on 28 but since i paid the full amount to airtel i cannot do that too. So it was a false promise from airtel and being a consumer they have fooled me. Action should be taken against such company so they do not fool customers like this.

I have raised problem with set top box on 28-sep, engineer visited and confirmed fault with set top box and it needs to be replaced. After that no one have called us and no updates about the ticket. These are ticket numbers raised so far for fixing 1 simple issue (Replacing my set top box). Everytime i got different answers when calling customer care number, sometime it is said "server is down can't fetch the details we will give call back soon". Still not received call back. Sometimes it is said "no stock of set top box sine 28-sep". If stock is not there even if you have shipped other states by now it should have reached chennai. Still i have not got any solution.
Ticket numbers:
[protected]sep
[protected]sep
[protected]sep
[protected]sep

I am raviaknt nikale. Customer of airtel network. Facing problem of no network at my resident area in kalyan west near bhanusagar talkies, kalyan station area. And airtel network is always collapsed where ever the most places i visited. The range of network is so poor and it's too inconvenient, since i busy with blood arrangements types of social work it's become to irritating. Could not make any call at emergency basis. Please provide me a good solution.

My prepaid no in airtel [protected].but i send my topup recharge
on 28/9/2018 bysbi ac top up rs 100x2=200.but telno not recharged
nor money was credited back.i have also recharged topup of same
telno on 29/9/2018 of rs 100 by bank sbitop up.but same was not charged
nor money was credited back.pl do need full-sk bhatt

I am having a postpaid airtel mobile number [protected]. Around a month back i had telephonically requested airtel to remove data booster activated on my above said mobile number for which i am being charged rs100/- per bill cycle. It was done so by airtel at that time. However, the same booster pack has again been activated on my above said number without my consent as is reflecting in my current bill dated 27/09/2018. The same should be deactivated immediately under intimation to me and not to activate any services without my consent.

Akhilesh
Dwarka, new delhi

I have recharged my airtel number [protected] on online using MY AIRTEL APP.
The same amount has been debited from my bank account.after that i received a message from your side like below

(((''Your airtel mobile [protected] online recharge txn ID[protected] of
Rs 499.0 has been initiated. Please keep the txn id for future reference.))) .''

after some mins i received one message saying

''Rs.499.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.''

After this issue i called the airtel customer care and said my issue the call center officer named ''PRAVEEN FROM CHENNAI SANTHOME was talking with me, he did not answer my question properly and he was talking with me very rude and rough his talk was not fair he said me to change your network to other network. and he disconnected my call without any proper answer.

So kindly take the necessary action on the above person immediately and Please teach him how to talk polite with the customers of airtel.

MY CALL WAS AT 21.29 ON 01.10.2018.

THANK YOU.
P.R.BALASUBRAMANIAN
ALTERNATE MOBILE : [protected].
MY AIRTEL NUMBER : [protected].

They have deducted my rupess 35 for unnecessary service called short film. I had never activated the service, this is not the first they they always does this whenever i recharge above rupess 50. It is a bit sad because iam their users from long time still they are doing this. Their customer service also has a worst experience from past one year. Please look into this matter kindly.

I get a call from airtel on 14th for technology upgrade with a ask for additional rs 1000 for installation and i agree to the same.

A couple of days later some people come to my house, remove the copper connection and put the fibre wire. On checking the voltage (Which was high from backend) they assure me to come back in two hours and leave me without internet.

On multiple calls and a week later, they come and activate my old connection with the router at the entrance of the house to save wire and assure me to fix the fibre connection in 1 day.

Its more than 15 days now and still no one is able to fix my half done connection. All i hear is false promises. Please tell me what should i do? If you cannot fix the issue, please come and take your router. Also dont expect me to pay a single penny for the "worst" service ever.

Past Eight months i am facing network issue. N number of times complaint but still no response from Airtel. Very very poor response. If i dowload or upload the image it will take too much time. Buffering time take too too too much time. I have to wait 5to10minutes for dowload or upload. Very poor response from Airtel customer care. Every month rent i have paid 499+ taxes but not worthable. They are cheating me. Airtel organization agreed network problem but rental amount charged its nearly 600rupees. Kindly solve my problem.

Hi,
This is sunil. From last 3 days i could not able to access the internet because of 3g or 4g icon disappeared on top. I have data pack in my number then why it's not connecting. I am facing many problems due to network disconnecting. I went to airtel showroom and got duplicate sim in the same number, after activated also i m facing same issue. I got frustrated from last 3 days. Kindly give response immediately. Otherwise i will port to other network.

I have made payment to recharge my mobile no on 19.09.2018 3.20 pm through netbanking (SBI)on my airtel app. Payment was successful but my mobile number is not recharged.Today i, e 1.10.2018 still I didnt get any refund after all these days.I am really frustrated with this kind of service.

I have not received any message or transaction id from your airtel network and I cannot find any transaction details on my airtel app.Please refund the amount to my bank account as soon as possible.

Hi, i have been a long time airtel customer and a privileged one on account of my post paid connection and have always cleared all my bills regularly. Airtel has always been communicative of all their offers, plans and charges and hence my bill has never been a shocker as such. But on my international trip this time i got a shocking bill amount of approximately 6800 rs. Whereas my regular bill is usually about 800 rs. I understand some of the charges which were on account of 1 incoming and 2 outgoing calls in international roaming, and the usage of data for a brief while in dubai. So considering that i understand if the bill amount is somewhere in the range of[protected]. But then i see some charges added like data plan 649 activated everyday which i'm not aware of nor i received any intimation ever. I have decided to terminate my airtel connection and end with paying only the charges which i have used for. Also this issue is a serious concern as many people have face something similar and a stringent action in this regard has to be taken.

I am also facing this issue from past 20 days. When i call a landline no within a karnataka circle (In karnataka only from one district to another district) a voice telling like 'this call cannot be connected'..., i called customer care and those people are telling like, from our side there is no issue..! I changed the sim card between 3 different mobile handset, but issue remained same, airtel peoples also unable to find any issues with my no..?

Respected Airtel management.

Sir, I got lot of wrong calls and missed calls to my Airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2018- june to 2018- sept.) months.Please send me the calls list of my number to my mail id as early as possible.
My Airtel Prepaid account number is [protected]
My email id is:[protected]@gmail.com
Thanking you sir.
Yours sincerely,
bablu kumar

I contacted airtel, for a new broadband connection a year back. Their executive called me and asked me to pay for 2000rs as installation charges and received a receipt. But i didn't get the connection. When contacted airtel, i wasn't given a proper answer instead i was said that i've been cheated by someone. How the details of me got leaked to someone who is outside airtel

I've ported my number from vodafone to airtel assuming that airtel has better service and network. But now i'm frustrated. On the 22nd of september, i requested for porting from vodafone to airtel. On 26th of september, i received the message from both carriers regarding approval and acceptance of porting the number. The porting was successful i restarted the phone, it shows full network on my phone. But i'm able to make a call or receive...

I ordered dth which is was told the next day morning 9:30 will be installed, so sacrificed my work, time and money and waited till noon. I mailed a complain to them and they said that it will be installed the same day be patient. Another day i got a call from customer care convincing me that they will get it installed the same day, so i waited for them and missed a funeral of my known, but false promises. The same day at 18:53 i received an sms stating that as per my request my order has been cancelled which in real i had not requested to cancel. Such services are costing bucks to the public and wasting time which is crucial. Shut down business if you cant provide.

This is regarding my airtel prepaid cellular connection which got deactivated after i moved to canada. I had done recharge of rs. 2500 before arriving here but now i am not able to receive any messages on my phone. This is very frustrating as i cannot receive any otp to carry out important business transactions. Kindly resolve this issue at the earliest as i am not able to access my bank account and other transactions without the otp.

There is a network problem at location gj sh 165, palghabhan, gujarat 369590
I cant talk properly even if i outside home. Its on the way to anaval to vansda road. There must be a another tower need in the area for better service.
I can't talk, internet is so far for me at this place, i want result asap.
I have already mention the problem what else you want me to put in the details bloddy # things

I have perchece rs.50 recharge card today but the card got wet and tore from middle. So i am not able to get the secret pin of the card
I reques you to plz help me in this case plz mail me the secret pin or plz recharge my phone no
Contact details-
Email-nimesh. [protected]@gmail.com
Phone no-[protected]
Serial no-[protected]
Secret no-xxxxxx50044784