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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 700

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My phone number's network is not coming. Till day before yesterday it was working, i was receiving messages also. And now its not coming.

My phone is there in international roaming. I just recharged day before yesterday with rs 300. And now its not working. I wanted to know why it is not working. Its having sufficient balance for roaming deduction of rs 99 then why the phone is not working. Please help me out on my issue....
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pranabandhu mahapatra
from Pune, Maharashtra
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unauthorised cash deduction for vas

Address:440015

I am using prepaid airtel services. They have deducted rs35/-for desi beats on 12th august and rs35/- on 14th august for arena game without my consent. When i contact them, they said they have charged for desi beat and arena game and will not refund it. I have never request them to avail arena game and desi beats. My request is they should refund the amount and never charge without my consent.
Regards...
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R
rs898189
from Saharsa, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary charges deducted from main balance

Address:842001

I was unnecessarily charged rs. 35.0 for musicslate service from airtel which i had not even subscribed. Transaction id for the same is : s[protected] on 23 august 2018 at 01:23 hours. My phone number from which balance is deducted is[protected]. Earlier also i was unnecessarily charged rs. 35.0 for lifestyle service that too i had not even subscribed. Transaction for that service is : n[protected] on 08 april 2018 at 11:45 hours. Do look into...
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aanchal balani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no mobile network after porting

Address:New Delhi, Delhi, 110034

Hi,

Today i received the message from vodafone that my port request is approved and by 11:30 pm on 23/08/2018 my number will be ported.

When i checked around 12:30 am 24/08/2018 my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am...
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K
kssooresh
from Chennai, Tamil Nadu
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billing wrong

Address:Chennai, Tamil Nadu, 600061

Dear sir i have done the mnp from vodafone to airtel. I have taken 399 plan and lost 3 months i have received the bill as 649 rental plan. I have already given the complaint that change the original plan as opted in the application. But still they have not changed rental plan and another bill was generated as 649/- rental plan. My number is[protected]. Pl help me take the action against them and return back the excess amount taken from me....
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D
Dhanshree31
from Noida, Uttar Pradesh
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rejecting my airtel secure claim.

Address:New Delhi, Delhi, 110034

Hi Team

My name is Dhanshree, unfortunately In an accident my iphone 7 plus screen was damaged then I registered a claim regarding the offer of Airtel secure to get repaired my phone.
But the have rejected the claim saying it is under misterious sercumstances
Please help me I am very concerned about it
Also the customer care team of Airtel doesn’t know how to talk and they were using abusive language...
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Ankit Morya
from Noida, Uttar Pradesh
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re: no network from 15 days

Dear,
I recharged on my airtel no [protected] of rupees 509/- but after 4-5 days SIM card is not showing any network at any type of mobile. In this regarding i have called to customer care they replied me " BAAR BAAR CALL KERNE SE SAMSYA HALL THODA NA HO JAYEGI".for services i have paid 509/- so why i am not able to take the benefit or services of rupees 509/-.
Kindy take a note for your reference and solve the problem. If not...
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A
Ashuagarwal33
from Delhi, Delhi
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not refund my deposited balance for airtel landline

Address:Jaipur, Rajasthan, 302019

My account no [protected]. I disconnected my no and they told me refund my balance which is around 16, 000. Asked me cross cheque i sent cross cheque then they asked bank statement and said our account department required that i sent and till today no payment arrived. I chased several time and around 50 email chains i have as a evidence that they do not want to give my money back. Now it's 4 months. Could you please let me know how to proceed...
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Nagendiran Subbaian
from Chengalpattu, Tamil Nadu
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the amount transformed for mobile recharge-neither returned nor recharged

On 18/07/2018, I was transffered Rs.149 to INB BHARTI AIRTEL, from My SBI /SB Ac.No.[protected] in ONLINE AIRTEL website via internet banking to recharge my mobile no [protected] vide SBI TAX. REF. NO.
[protected] IGADZJDRC8. AS the amount was debited my account & credited to above merchant on same day. But my mobile has not been recharged so far. Further the amount is not reversed back to my account on account of recharge failure....
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Address:Mumbai City, Maharashtra, 400058

Sir i am using airtel netwokr for my mobile network i have logged many complaints against network opreator that my network is not proper
it seems that they are not resolving my network issues and also not allowing me to change my network because of poor network quality
kindly resolve my complaint by allowing me to change my network

thanking you
manoj gala...
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J
jayatig
from Mumbai, Maharashtra
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the bill sent to me is 3 times the plan that I have availed for.

My bill plan Is of Rs. 349 which include Unlimited calls, 10GB data, 100 SMS per day, roaming incoming and outgoing calls free.
This month I have received the bill of 1052 which has the charges of the roaming calls, instead of free roaming calls I have been charged for roaming calls and sms. The customer care executives are not responding properly. They are not telling me what are the charges for.
My no is [protected].
br...
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H
Him P
from Noida, Uttar Pradesh
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airtel customer service is useless

Address:560100

My address verification was done by a airtel executive last week, since then i have had 3rd temporary suspension on my phone.

Customer care at airtel are useless, can you pls help get contact from some one sensible and senior at airtel

Date of incident - 21-aug, 23-aug
Details - outgoing calls have been suspended
Resolution - restoration of service or full refund...
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H
Hardik2897
from Pune, Maharashtra
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broadband not providing service

Address:Nagpur, Maharashtra, 440008

Airtel staff not responding for my glitch and even saying he will come today tomorrow as if we are ###.
This is not the way you give your customer service so please take appropriate and immediate step to slove my problem and take immediate action against that employee of yours
Number of executive-[protected]
Chapru nagar branch nagpur...
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G
Gunjan Banerjee
from Kolkata, West Bengal
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airtel steals my internet data at midnight

Address:Hooghly, West Bengal, 712101

Dear sir/madam,
I previously used jio (Rs. 399 scheme) but there i faced some calling issue, i heared that airtel launched the same plan and also activated 149 scheme for 28 days (1gb/day =12 am to next 12 am+unlimited calls and 100 sms /day offer),. After that i recharged airtel for rs. 149. I saw 1 gb of my remaing data at 1 am, after that i slept. Next day morning at 8 am i saw my balance is 186 mb of 1 gb daily limit. I called...
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Dhani Bhovi
from Bengaluru, Karnataka
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network and data services

Address:560076

I have been using airtel almost 10years now. I have been complaining about the network issues near my home in btm layout. Airtle executives visited and told they cannot solve it as the signals are very low.in spite of it i was using and now they have disconnected my services as non payment of bill. My question here is if services are not provied or resolved why are they charging me for all these years and now they have disconnected my services....
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S
saartech
from Jalandhar, Punjab
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network problem in our area at indl area phase ii

Address:160002

Our complete office staff is using airtel mobiles with the numbers [protected], [protected], [protected], [protected] etc. Our office is in plot no. 417, industrial area phase ii, ramdarbar, chandigarh-160002. We are facing lot of problems with the network.

We request you to kindly see to it and resolve the issue otherwise we shall forcefully port our numbers to other service provider because non-availability of proper network...
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Address:600056
Website:www.airtel.in

Dear sir/madam,

I have recharged for my airtel number for rs.2, 999/- on 19/08/2018 for international roaming packages for uae country.

Transaction reference[protected]
Mobile number - [protected].

And i was followed up for this activation, but i have not received any response. I am spending around rs.10000 because of this issue.
I need this to be actvated urgently without...
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I have ported my airtel postpaid karnataka number to airtel prepaid ap, since then i'm unable to recharge my number via app/website. Called customer care and got rude response irrespective of solution especially siva parvathi (Supervisior) spoke rudely and disconnected the call with out solution. I called cc morethan 20 times to get the issue fixed but not getting any response....
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Pratheeksha Kanchiray
from Shiggaon, Karnataka
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network issue past 5 days

Address:Tumkur, Karnataka, 5720102
Website:Airtel

There is no network from past 5 days i have to switch off my phone everytime to get network and it will be there for a while. Very much dissatisfied with airtel network! As i am searching for a job, i have applied to many companies and i have given my airtel number. What if they can't reach me? Will the company be responsible for that? Not only one day network is not there from a week....
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K
Khushbudas
from Kolkata, West Bengal
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huge amount of charge on airtel postpaid mobile without any usage.

Address:700156
Website:Airtel

Hello sir,

I am airtel postpaid customer. My airtel number is 759504*
My current plan is rs 99 and i have 100 local minutes and 90 std minutes free as per the existing plan. I dont have any internet plan activated in my account and neither it support any internet.

But, airtel postpaid has generated an amount of rs 460 on my airtel mobile when i am having free 77 minutes left in my local talk time and...
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