Airtel Complaints & Reviews

I had made a recharge of rs 349 through airtel mobile application using upi. The amount has been debited from my account and has been credited to airtel account. But the recharge package has not been added to my account. Please see details of my phone number and upi payment id below. Please see attached screenshot of transaction.

Name: ajay
Phone [protected]
Date of recharge : 01- aug - 2018
Upi transaction id :[protected]
Amount : 349

Dear airtel,

Please reactivate my sim card with number - [[protected]] which i took in year 2008. I did not use this number for more than a year as i was not in country. Now that i am back i would like to use the same number and the same sim. Kindly help me with activation. Thanks
Kindly reactivate it as i need to use this number urgently

I can be reached at [protected]@gmail.com

I am a resident of bangalore. I stay in kumaraswamy layout but still there’s no connectivity inside my house. To work with internet, i need to step outside my house. I tried complaining five to six times. The solution i got was to wait and hope they will work on it and they also provided a network link to keep checking the network connectivity in my house which i can’t even open due to the poor network. To place this complaint, i had to step outside

I recharged airtel no.[protected] for rs. 99 on[protected] through airtel
Website by debit card. The amount rs 99 was debited from my account but airtel no. [protected] was not recharged and the amount was not refunded till today. Your services are very very poor. Kindly refund rs.. 99 in to my account soon.

Naresh kumar sahota
Vpo chandi, distt. Solan
H. P. -173236
Contact no. [protected]

Hi team,

I've been getting multiple calls from airtel agents offering me many plans.
Even after ignoring them multiple times still im getting calls from the same. Please look into the concern. Almost getting 10 calls a day. I will be raising a petition if this is not stopped. On two of the below numbers getting the calls.

Thanks
Ph no [protected].[protected]
[protected]@gmail.com

Hi team,
I have been getting multiple calls from airtel customer agents regarding airtel offers and all. I've given them feedback stating not interested to take there offers or not interested in there packages. Please look into this. I don't want them calling me every day 10 times atleast. Please black the caller. I will put a petition if calls wont stop.

I have recharged online Rs.99 on 17-Aug-2018 at 9.32 AM IST but it is failed. Amount deducted from my bank account (HDFC).

My another recharge on the same day for Rs.99 is successful but the failed transaction amount is not refunded to my bank account.

Recharged mobile number: 74020*****

Failed transaction ID:[protected]

I have recharged my airtel prepaid mobile number [protected] on 14th june 2018 448 pack. The amount have been deducted from my credit card account but the recharge was not done. So many times i talked to airtel customer care but till now i did not get my recharged amount back.
Recharge amount is : 448/-
Till date there is no information about the status of the recharge.
So please check and return my recharged amount back as soon as possible. Please look into the matter.

Thanking you

K adilakshmi

My name is rakesh singh and mobile no is [protected].

I have done the prepaid recharge of rs. 498 for twice and the money is being deducted from my account but the message i am receiving is that due to some technical reason it is not getting recharged.
1. The recharge txn id:[protected]
2. The recharge txn id:[protected]

Kindly do the needful.
Rakesh singh

My sim no.[protected] is not yet given permission to port to other network, i on 30/07/2018 made a massage to change the port of my above sim no. and you issue the massage about the port code is AZ-585881 and validity for 11 august 2018. please permission of port the number may kindly be granted.

I was using Airtel Prepaid number [protected] until i left to Europe for a year however as soon as i got back i am seeing someone else is using my number without any information how can you guys do this.

I have all my bank information linked to that number i would need that number back

Today morning 17.08.2018 we have made recharge for mobile number but with single digit wrong number. My original number [protected], but wrongly recharge made to [protected]. I have already called Customer Care but they not responding. My request to get my money back or get my mobile recharge
Kindly resolve the issue and get our recharge done.
An early reply in this matter is appreciated.

I am facing issue my Mobile Number during recharge.
Unable to recharge from internet, Airtel website and also a all kind of recharge websites. Message that I get transaction failed. Its happening with Airtel websites also... This is happening only with my mobile Number, It is working fine with other airtel number.
Kindly solve my Problem,
Thanks
Surendar

This is regarding my broadband bill in my Airtel connection... I have been using broadband since around a few months now... but later 2 months back I decided to disconnect my connection.. but the people at Airtel don't even care about it!!!, I had asked them during August to disconnect my connection, they took a notice and replied that they will disconnect it soon.. and I had also paid the bill for that month but now even after 2 months I found out that they haven't disconnected my connection and they are asking me to pay 2 months of bill without even upholding their mistake for disconnecting my connection and later today they gave me a call saying that I have to pay that bill at any cost!! even though I used none of it!!!, This is not acceptable...I mean it is my wish if I want to get the connection disconnected right??!!!, but they forcibly want me to continue their services adn pay bills for no reason!!!, I mean it is their fault for not doing so!!!, That is why I want the connection disconnected!!! Or else you guys are asking as a fraud!!!

[protected]
Airtel are cheaters you are deducting money on ICOn service which was not activated by me and 95 has been deducted. i was using airtel dish and airtel broadband but now will have to stop all your services. was not expecting this from airtel but i guess its all about how to cheat your customers and of they dont notice keep doing this again and again.

Complaint no: 87054491 against the data network raised on 13-Aug-2018.

Mobile no: [protected] I am facing data network issue from past over 2-3 months however from last week I am not able use 1GB data where in my wallet I have 120GB pending data. There is alot of issue in call like disturbance, sudden call drop, sudden network drop. The slowest network of world.

After complaint raised the executive has called to reslove the issue when I was in meeting I have to been told him to call after an hour but I don't see any resolution from your end yet. Could you please take any action. Really fed up with Airtel Network I would rate not even 1 star out of 5 star.

Hi,

My Airtel prepaid number [protected] has been discontinued without due notice to me, and airtel is not able to help me recover my number. I had to switch off my phone because I was admitted in hospital for emergency. The last SMS was received on Jun 26th. I had sufficient balance. Can you please help recover my number, as you know how painful can it be update phone number everywhere.

Thanks,
Prakash

Respected sir,
I am sai aditya kumar and recently my mother has linked to aadhaar or kyc done but i want to change the details... Or you may call ownership change please resolve my issue my airtel number [protected]
Since i am using 10 years of relationship by airtel... So please de link the kyc and so i want to update my details...

Your faithfully
Sai aditya kumar

In my area there is lot of trouble during access of net, i can say 2g network speed is also very poor and the distance between my area and the tower is approx. 3 km. So the speed is very hazardous.
So kindly visit my area
Please consider on my issue as soon as possible

And my village add. Is given below
Village - yenitadka, koila village, puttur, dakshina kannada
State - karnataka
Area pin code - 575241
Contact no:[protected]
Name: prajwal rai

The txn id for my recharge for rs 448 is[protected]. The recharge got failed as soon as the payment went through. How do i get the refund?
Phone number is [protected].
Please make sure that i get my refund back into my credit card as soon as possible.
I am not able to view this failed transaction in the my airtel app as well. Please use the txn id to follow up on the same