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Updated: Sep 19, 2026
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K
Kanchan gosai
from Gurgaon, Haryana
Sep 23, 2018
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Address: New Delhi, Delhi

In my airtel bill for the period: 05-jul-2018 to 04-aug-2018 mobile no: [protected], bill no.[protected] it was showing that i hd sent some international sms to the number: [protected], 7 times. Details below:
27/jul/2018 18:49:54 [protected]
27/jul/2018 19:47:13 [protected]
27/jul/2018 20:31:11 [protected]
27/jul/2018 21:09:05 [protected]
27/jul/2018 22:52:05 [protected]
27/jul/2018 23:23:05 [protected]
28/jul/2018 16:00:52 [protected]

When i complained the service provider about the said problem that i haven't sent any text to the abovesaid no. Service provider waived off the overcharge and solved the query bt next month again in my airtel bill for the period: 05-aug-2018 to 04-sep-2018 same mobile no. Bill no.[protected] it was showing that i hd sent some international sms to the same number i. E.[protected], 2 times details below:

25/aug/2018 17:12:58 [protected]
28/jul/2018 19:11:38 [protected]

And again i hadn't sent any sms to that number and had no idea about that number. When i checked online the same number found for fraund in vodafne and airtel for many times. I guess its a very big type of fraud from the telecom companies. They are charging lacs of rupees from many customers mentioning that "u hv sent a text to that international number" and charging for that 5rs per sms. I want to know that what the hell is this going on... Ye log customers ko aise pagal banate ja rahe hain aur log pagal bante ja rahe h and the reason is lack of time.. All are busy in their profession/business and duty... Aur usi ka benefit le rahe h ye mobile phone service providers... I just want to know that when will these types of fraud stop???
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    Yennam Venkatesh
    from Palmaner, Andhra Pradesh
    Sep 23, 2018
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    Address: 500086
    Website: Www.airtel.com

    Hi am venkatesh i have use this network lost 3years. Now i suffer with this network calls not connected data is shows 4g but not speed is not like 2g also
    Worst service don't take airtel service
    Don't suffer like me. I have given complaint so many times to customer care agents but no use
    Please friends don't take airtel service if already have move to another good network
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      S
      shubham_rana
      from Bhadohi, Uttar Pradesh
      Sep 23, 2018
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      Address: Meerut, Uttar Pradesh, 250004

      I am not able to make or take calls via mh airtel sim as whenever i call someone after few rings the network goes off or slighty depletes to zero and the call gets ended. Same happens when i take calls.
      I am facing this issue since a month or two now. And now i am facing internet issues too. I used to get nearly 2.5-3 mbps downloading speed which has gone down to 300-400 kbps along with this calling issue. I am not even able to make calls and use my internet properly which i paid for. Airtel's services are worsening day by day.
      Airtel customer support has been notified about the posted complaint.
      airtel is getting worst day by day.
      write to gopal dot vittal at airtel dot com the ceo
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        N
        Nishad Azeez
        from Bengaluru, Karnataka
        Sep 23, 2018
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        Address: 560049

        I am not grtting the 4g network (Pin code area 560049) the company has promised, in my area. There is a tower nearby. Even then this is the case. I complained to their customer care several times. But they are not taking it seriously. They are saying the issue is fixed. I am getting good coverage in my home balcony but not at all inside my house. Should i need to be in balcony always??
        I am not getting what the airtel girl promises in her ads. So pls consider this complaint seriously and make them correct this issue as soon as possible
        +1 videos
        Airtel customer support has been notified about the posted complaint.
        Sep 27, 2018
        Updated by Nishad Azeez
        Nobody has contacted till now to address this problem. I am losing my money just because of their ignorance. Airtel customer care used to say the range in my area is OK. There is no problem etc. but they should visit my home and see whats going on.
        Sep 27, 2018
        Updated by Nishad Azeez
        Please see the screenshot which I captured from Airtel site regarding the range graph. I have marked my area in red.There is a tower nearby. Even then the coverage is marked as Good instead of Excellent . I really wonder about this. Surely there is some technical issue. Please resolve the issue as soon as possible. I am even thinking of changing the data provider is this goes on.

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          Simrandeep Kaur
          from Gurgaon, Haryana
          Sep 23, 2018
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          My internet is not working properly .The internet speed is too slow for three weeks which is frustrating me alot. Some times i have to browse something important but due to lack of speed of internet in now days it seems too difficult for me to browse & download anything. so, its a kind request to solve my problem as fast as possible.
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            Ahtezaz Parways
            from Kolkata, West Bengal
            Sep 23, 2018
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            Address: Murshidabad, West Bengal, 733202

            The sim was first bought in bhubaneswar as a reliance gsm number and then changed to airtel in west bengal circle. The number was working all right for past years since conversion. But apparently i am facing problems recharging it. Tried all the online portal like google pay, amazon pay, freecharge, airtel app, but to no avail. I am unable to receive calls but everything else like internet works and i am also receiving messages about the number i have been contacted from. Please resolve.
            Airtel customer support has been notified about the posted complaint.
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              D
              Deep Karmakar
              from Kolkata, West Bengal
              Sep 23, 2018
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              Address: Kolkata, West Bengal, 700114

              I bought a new 4g mobile on 7th september. Realme 2. I inserted my sim on next day and call 51111 to avail free data offer. Then i got a message from them that i'm not able to avail the offer. Because my phone is 1 month old. How it is possible? Realme 2 release on 28th august and i bought on 7th of next month. So i called customer care. They told me one of the experience man will call me within 3 days to solve the problem. But they didn't. Today i call them again and now they told me your phone is 15 days old. So you can't able this offer. Again they have taken another 3 hour which is over.
              So this is how i'm struggling. They didn't bother my problem. When they are promised that they will get back to me, why they didn't.
              Can anyone help me?
              Airtel customer support has been notified about the posted complaint.
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                varshit dhawan
                from New Delhi, Delhi
                Sep 23, 2018
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                I am using my airtel number:[protected] form last couple of years, this is pre paid mobile number. Since last 6 months i am facing signal problem in my house.
                I resides in b-18 ff mahindra park, uttam nagar, new delhi-110059. There is not only my problem even my neighbours as well as the whole people who are leaving in abovesaid area.
                I am not able to call anyone when i am at my home.
                Kindly improve your signals.
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                  Anusha dubey
                  from Agra, Uttar Pradesh
                  Sep 23, 2018
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                  I've got a weird message regarding some international roaming charge and also specifying that an amount of rs.99 will be thus deducted from my account. I have no idea what this is all about because i have not accessed any such service. Kindly look into this matter and provide me with the details as soon as possible as i am a bit concerned about this. Thanks!!
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                    C
                    chams
                    from Kolkata, West Bengal
                    Sep 23, 2018
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                    Address: Kolkata, West Bengal, 700032
                    Website: www.airtel.in

                    Airtel number [protected] disconnected since 15th of september, and i got no intimation regarding this. Why it has been deactivated or why disconnected? No sms was sent by customer care on the number before deactivating even, such pathetic service by airtel bharti. I am using airtel for so many years but all these sorts of issues makes me think twice. A company which does not even feel the need to contact subscribers via a simple sms before deactivating or disconnecting entire connection, is not at all reliable.
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                      Imran Hussain J
                      from Chennai, Tamil Nadu
                      Sep 23, 2018
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                      My no is [protected], i've recently ported my no to airtel. I've visited airtel store for this porting and airtel store staff told you must activate some plan for first recharge after port. They said some plans and i selected lowest plan based on their info.

                      They collected 260rs (1.4gb per day for 28 days) for the plan and they said it will be activated after porting process completed.

                      But after porting my no didn't activated for that plan.

                      Please do the needfull
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                        Radhika Kashikar
                        from Nashik, Maharashtra
                        Sep 23, 2018
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                        Address: Pune, Maharashtra, 411045

                        Hello,

                        I'm writing this email to let you know that my compliant is being addressed as a network issue.

                        I never complained about the network coverage. My actual complaint was, my incoming and outgoing services were stopped even though the bill was paid.

                        Please look in to this issue as soon as possible. I need some assurance that i don't get such emails again.

                        Regards,
                        Radhika
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                          Yashik Goel
                          from Noida, Uttar Pradesh
                          Sep 23, 2018
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                          Address: New Delhi, Delhi, 110051
                          Website: [email protected]

                          I have been calling you since last 10 days but you are providing my sim network because of which my phone balance is also getting finish what are you doing.If I call u I don't say anything. I am telling or I want my network now only or I will be changing my sim.
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                            Iamfazal007
                            from Durg, Chhattisgarh
                            Sep 23, 2018
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                            My no. [protected] my balance is deducted weekly for subscribing iplayer. They have deducted 49rs for 15 days without my permission. I need my money back. Airtel is doing wrong i need my money back. This has to be stop. They freud me. I need my money back. If airtel company is doing this they have to say about this cheating their should not be such deduction
                            Airtel customer support has been notified about the posted complaint.
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                              Anush BNR
                              from Chennai, Tamil Nadu
                              Sep 23, 2018
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                              My balance got deducted unknowingly and later I found out this message "Thanks for using PrimeZone. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789". So on 09/09/2018 ₹20 got deducted in my main balance without my knowledge. I want Airtel to refund my money as I didn't activate the service.
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                                Poojaovhal
                                from Solapur, Maharashtra
                                Sep 22, 2018
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                                Address: Pune, Maharashtra

                                Hello, i'm using your network. I have recharged 2 times for amounting to inr.449 each through online on 16th sep’2018. Both the transactions failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and i'm not sure what steps you've taken so far. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a customer friendly. Please refund the amount.
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                                  BadoliaAkshita
                                  from Jaipur, Rajasthan
                                  Sep 22, 2018
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302015

                                  My phone without my consent namkeen pack is activated and 35rs have been detected in my balance, i want my balance back, but i dont know how it will be return, this is very worst activation pack which was doing by the company. Without customer consent how these companies are activating this type of schemes to the customers. I want to go legally about this fraud activations.
                                  Sep 22, 2018
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    Moon Shine
                                    from Bengaluru, Karnataka
                                    Sep 22, 2018
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                                    Receiving an SMS as a report for every SMS or call made. That's very irritating and confusing to actually understand whether it is just a call/SMS report or an actual SMS. Please revert this feature back to what it earlier used to be. Please don't send report at an SMS priority level.
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                                      KAILASH CHAND BAIRWA Rajasthan
                                      from Sawai Madhopur, Rajasthan
                                      Sep 22, 2018
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                                      Address: New Delhi, Delhi, +91
                                      Website: Airtel payment bank

                                      Sir i am sending 2010 rupees amount from airtel payment bank to paytm payment bank account on17/09/2018 at 6.03 am. Amount has been debited but it was not credited to beneficiary account. I complain many times to airtel payment bank officer but they don't solve the problem. Transaction id [protected] and upi reference no.[protected]. Please solve the problem and resister the case on airtel payment bank
                                      Airtel customer support has been notified about the posted complaint.
                                      Sep 22, 2018
                                      Updated by KAILASH CHAND BAIRWA Rajasthan
                                      Screenshot of transaction

                                      Oct 02, 2018
                                      Updated by KAILASH CHAND BAIRWA Rajasthan
                                      Please tell me complaint status
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                                        Vikasji
                                        from Mumbai, Maharashtra
                                        Sep 22, 2018
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                                        Address: 400006

                                        I have port my vodaphone no to airtel no. After taking airtel sim card from nepeansea road gallery following problems i am facing.

                                        I cannot send sms. My outgoing sms is not working.
                                        Then after some time internet completely stop
                                        Now i am not getting incoming call.

                                        This is ridiculous. I am having a very bad experience from airtel. I shouldn't have ported from vodaphone.

                                        I have already complained twice for activating outgoing sms but still not activated.
                                        My complain no rsiml[protected]
                                        And cexcl[protected]

                                        I was informed from customer care by some vinay that it will be activated with in 4 hrs. But still not. Shame. Highly annoyed. Now my incoming calls have stopped.

                                        I want compensation as i cannot do incoming calls.
                                        Airtel customer support has been notified about the posted complaint.
                                        Yet no support I have got from Airtel customer care . I have visited twice to Airtel gallery at Mumbai in nepeansea road. But yet no resolution. None of senior manager at customer care is yet unable to solve . Still my incoming calls are blocked.
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