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Updated: Nov 1, 2026
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I
Iamfazal007
from Durg, Chhattisgarh
Sep 23, 2018
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My no. [protected] my balance is deducted weekly for subscribing iplayer. They have deducted 49rs for 15 days without my permission. I need my money back. Airtel is doing wrong i need my money back. This has to be stop. They freud me. I need my money back. If airtel company is doing this they have to say about this cheating their should not be such deduction
Airtel customer support has been notified about the posted complaint.
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    A
    Anush BNR
    from Chennai, Tamil Nadu
    Sep 23, 2018
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    My balance got deducted unknowingly and later I found out this message "Thanks for using PrimeZone. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789". So on 09/09/2018 ₹20 got deducted in my main balance without my knowledge. I want Airtel to refund my money as I didn't activate the service.
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      P
      Poojaovhal
      from Solapur, Maharashtra
      Sep 22, 2018
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      Address: Pune, Maharashtra

      Hello, i'm using your network. I have recharged 2 times for amounting to inr.449 each through online on 16th sep’2018. Both the transactions failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and i'm not sure what steps you've taken so far. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a customer friendly. Please refund the amount.
      Airtel customer support has been notified about the posted complaint.
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        B
        BadoliaAkshita
        from Jaipur, Rajasthan
        Sep 22, 2018
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan, 302015

        My phone without my consent namkeen pack is activated and 35rs have been detected in my balance, i want my balance back, but i dont know how it will be return, this is very worst activation pack which was doing by the company. Without customer consent how these companies are activating this type of schemes to the customers. I want to go legally about this fraud activations.
        Sep 22, 2018
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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          M
          Moon Shine
          from Bengaluru, Karnataka
          Sep 22, 2018
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          Receiving an SMS as a report for every SMS or call made. That's very irritating and confusing to actually understand whether it is just a call/SMS report or an actual SMS. Please revert this feature back to what it earlier used to be. Please don't send report at an SMS priority level.
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            KAILASH CHAND BAIRWA Rajasthan
            from Sawai Madhopur, Rajasthan
            Sep 22, 2018
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            Address: New Delhi, Delhi, +91
            Website: Airtel payment bank

            Sir i am sending 2010 rupees amount from airtel payment bank to paytm payment bank account on17/09/2018 at 6.03 am. Amount has been debited but it was not credited to beneficiary account. I complain many times to airtel payment bank officer but they don't solve the problem. Transaction id [protected] and upi reference no.[protected]. Please solve the problem and resister the case on airtel payment bank
            Airtel customer support has been notified about the posted complaint.
            Sep 22, 2018
            Updated by KAILASH CHAND BAIRWA Rajasthan             Screenshot of transaction

            Oct 02, 2018
            Updated by KAILASH CHAND BAIRWA Rajasthan             Please tell me complaint status
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              V
              Vikasji
              from Mumbai, Maharashtra
              Sep 22, 2018
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              Address: 400006

              I have port my vodaphone no to airtel no. After taking airtel sim card from nepeansea road gallery following problems i am facing.

              I cannot send sms. My outgoing sms is not working.
              Then after some time internet completely stop
              Now i am not getting incoming call.

              This is ridiculous. I am having a very bad experience from airtel. I shouldn't have ported from vodaphone.

              I have already complained twice for activating outgoing sms but still not activated.
              My complain no rsiml[protected]
              And cexcl[protected]

              I was informed from customer care by some vinay that it will be activated with in 4 hrs. But still not. Shame. Highly annoyed. Now my incoming calls have stopped.

              I want compensation as i cannot do incoming calls.
              Airtel customer support has been notified about the posted complaint.
              View replies
              Yet no support I have got from Airtel customer care . I have visited twice to Airtel gallery at Mumbai in nepeansea road. But yet no resolution. None of senior manager at customer care is yet unable to solve . Still my incoming calls are blocked.
              Reply
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                S
                sayed nadeem
                from Bengaluru, Karnataka
                Sep 22, 2018
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                Address: Bangalore, Karnataka, 560009
                Website: Airtel payments bank

                Hi team.
                My name sayed nadeem inamdar i have issue with transaction when i sending money throw upi my money is debited from my account but is not credit in another account i'm sending money from [protected]@airtel to [protected]@ybl on 19 september time is 1.24pm i contact my bank also they told it's a issue with upi
                Please do help me i lost 560 inr
                Airtel customer support has been notified about the posted complaint.
                Sep 22, 2018
                Updated by sayed nadeem                 Simply they cheat with customers
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                  M
                  mohitdhiman0410
                  from Delhi, Delhi
                  Sep 22, 2018
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                  Address: Panchkula, Haryana, 134113

                  My airtel mobile internet has stopped working on my airtel no. [protected] since 15th sep 2018 & i had registered the complaint on 19th sep itself at airtel customer care no. Customer care has assured me that the problem will be resolved within three days’.

                  However the said problem has not been sorted out till date & i am not able to use internet services due to which it is causing a lot of inconvenience to me.
                  Please solve this issued.. Other wise am porting my airtel number in jio.
                  Thnx.
                  Regard's
                  Airtel customer support has been notified about the posted complaint.
                  Sep 24, 2018
                  Updated by mohitdhiman0410                   Dear Team 6-7 Days Am Waiting your Team Response... Problem is as it is.. How much take time..
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                    V
                    Veera Chinta
                    from Macherla, Andhra Pradesh
                    Sep 22, 2018
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                    Address: West Godavari, Andhra Pradesh, 534211

                    On Airtel, We are experiencing awful 3G/4G service since two-months in Tanuku area of AP( prepaid [protected])
                    Speed test by ookle was always less 1mb download.Even the call services are too bad and congested?
                    If you can not improve your services...why do you stay in the market?
                    Perform or perish.
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                      S
                      Sahadeb Dey
                      from Siliguri, West Bengal
                      Sep 22, 2018
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                      Address: 722122

                      Dear sir,

                      I sended rupees 2000 through airtel payments bank, to koushik lohar in to his mobile number [protected], but the amount didn't credited to his account, and it's also showing pending to my account as well.

                      So, i'm requesting you please rectify the transaction error.

                      Thanking you
                      Dip kundu
                      Airtel payments bank
                      Account number - [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        shinichi
                        from Ludhiana, Punjab
                        Sep 22, 2018
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                        I appreciate all of the staffs' support at airtel store shop no.19, located in palm spring plaza, gurgaon. However, i cannot endure the terrible behavior and attitude of mr. Hitesh khanna, store manager. He must learn what the customer satisfaction is from his assistants (=staffs). I'm afraid to take a photo of him, but for not to repeat the same feeling to the other customers, i attach the photo of him. Hope he will re-start from the study of "what is the customer satisfaction" and "how to perform for customers as the store manager".
                        Airtel customer support has been notified about the posted complaint.
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                          9
                          9502829292
                          from Macherla, Andhra Pradesh
                          Sep 22, 2018
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                          Address: Hyderabad, Telangana, 500014

                          We have been shifted from vodaphone to airtel since in our area airtel was having good signal strength. For the past one week signal went down and we have only one bar strength in our mobile. We are not able to talk or not able to play online games.

                          I hope nearby tower is down and it was not up due to poor maintenance.

                          Please reply and take necessary actions to resolve this issue

                          My address
                          Dulapally

                          Thanks

                          Raji
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            प
                            पंकज शिवहरे
                            from Varanasi, Uttar Pradesh
                            Sep 22, 2018
                            Resolved
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                            Resolved

                            Address: Banda, Uttar Pradesh, 210202

                            Sir i recharged my prepaid mobile [protected] with my airtel app from my debit card bt its fail and amount was debited from my bank account and not recharged my mobile so please refund my money as soon as possible

                            Txn i'd[protected]
                            Date. 21/09/2018
                            Time - 9:05 pm

                            Sir why it fail?
                            Why not recharge my mobile?
                            Sir please refund my amount.
                            As soon as possible.
                            Sep 22, 2018
                            Complaint marked as Resolved 
                            First step -view my best offer 399 unlimited pack Second step-payment via ATM card Third step-otp Then I got a SMS from my bank that 339 has debited from my bank account . Bt there show me that payment not done..
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Radhika Kashikar
                              from Nashik, Maharashtra
                              Sep 22, 2018
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                              Address: Pune, Maharashtra, 411045

                              Hello,

                              I writing this email to let you know that even though the bill has been paid, my incoming services have been stopped.

                              Customer service was called a few days ago and they had acknowledged that the payment has been received, still today i received an automated call mentioning that the incoming services have been stopped.

                              Attaching screenshots of the payment received page and the acknowledgement message i received, for your reference.
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                Gullu 1973
                                from Delhi, Delhi
                                Sep 22, 2018
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                                Address: New Delhi, Delhi, 110028

                                Please note i raised compliant via phone on 13.09.2018 that i am facing network issue from past 45 days for the 4g home wi-fi - booked under [protected]

                                My alternate # for coomunication is [protected] /[protected]

                                Till date no one had visited home to fix the issue why network is falling and i can not work on my laptop // can not take call on my mobile [protected].

                                Only telephonic assurunce given engineer will visit no one turned up till date

                                What is the criteria to settle the complaint
                                Should i change my service proveder

                                I bought this 4g home wi-fi - booked under [protected] last sep 2017

                                This is the service provided by airtel
                                Airtel customer support has been notified about the posted complaint.
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                                  B
                                  bunty pandey
                                  Sep 22, 2018
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                                  Address: Cachar, Assam, 396230

                                  I have complaint many times regarding ny 4g speed. But till date it is jot solved. I am jot able to open any page on internet from 6 months and also faving call dropping issues.
                                  After so many complaints no one has attened nor solved my problems. I dint expect this type of service from airtel. I am customer of airtel from 10 years. But dint face this type pf issue and service from your side.
                                  Kindly help otherwise i will think about alternate service
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    Ramakrishnan C
                                    from Coimbatore, Tamil Nadu
                                    Sep 22, 2018
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                                    Address: Salem, Tamil Nadu
                                    Website: Airtel

                                    My name is ramakrishnan and living in salem city, tamilnadu. My broadband id is[protected]tn fixed line no[protected]. Realationship no.[protected]. On 14.9.18 my broadband was stopped working. Based on my complaint a service engineer has come to my home and take necessary steps to work broadband. But without my concerned he reduce the broadband speed from 24mbs to 2mbs. I get 24mbs speed from january 18 to 13.9.18. Now serviceman told me that your area (Salem town. Within corporation limit) will get only 2mbs speed not 24 mbs. My computor, smart tv, blueray player not working properly with this 2mbs speed. Hence i request to provide as usual speed of 24mbs to my briadband immediately. Otherwise, there is no way to shift someother network
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      Subhasis Mandal
                                      from Rajkot, Gujarat
                                      Sep 22, 2018
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                                      Address: Purba Medinipur, West Bengal, 721636

                                      Mobile number [protected] - incoming & outgoing call & internet facility disconnected from 22nd Sep2018.
                                      Called customer care thrice but no satisfactory response.
                                      Please resolve the issue on priority .
                                      Thanks & Regards
                                      Subhasis Mandal
                                      My email id -
                                      [protected]@yahoo. in
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        Anuj tribedi
                                        from Pune, Maharashtra
                                        Sep 22, 2018
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                                        I have recharged with 1500 for my Airtel DTH on 18 see and it says "Your airtel digital tv 3018**** online recharge txn ID 18091***** of Rs 1500 has been initiated. Please keep the txn id for future reference." And when I check the status using txn I'd it says failed the money was deducted from my bank account, when will I get refund
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