Airtel Complaints & Reviews

I got a message from aa-airsep:

Mobistore service has been activated @ rs70.0 for 7day (S). Txn id s[protected], 02sep18 08:04. Service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

I did not activate any kind of service nor i did subscribe to any service. Please overlook the issue and refund my money rs 70.0 back to my account

This is sanjay yadav from kalka ji new delhi 110019 (place tughlakabad extn)since for last 4 days i am unable use mobile data properly my airtel number is [protected].i have regularly call to customer care to solve this but they told me it will solve at the end of september month.
please resovle this and i want you to extend my validity date
thank you
your airtel customer
sanjay yadav

My internet is not working well from last 2 weeks. Speed is so poor like 2g speed. And downloading speed is very very poor. I am using 4G smartphone and recharged net pack of 448 of 2gb per day limit.
I am able to use u tube, fb etc etc properly. Internet is 4g but it gives 2g speed only. I also complained to customer care about this. But no action taken yet.

Name- pawan from harkesh nagar okhla metro station.

I have insured my mobile with airtel secure. I have registered a complaint regarding the damage of my device and and uploaded the required documents on the portal. I received a call regarding the documents verification and asked to upload more description of the accident, which I did. I again received a call and I asked my brother to handle the issue and handed over the call to him, he answered the call and said he was handling the issue, airtel service person informed my brother to ask me to mail to airtel stating my brother is the user of the device only then he could process the claim on my behalf, I mailed stating the same. I received a call after that saying claim is rejected as my brother is using the mobile. They have fooled my brother to get the false declaration mail such that they could reject the claim. Any how the declaration mail was sent after the date of accident and after complaint have been registered. So even if they are considering my mail(which they obtained by misguiding us) stating my brother will be using my mobile hereby, device was owned my myself when accident occurred and claim was raised. I am currently paying monthly rental of RS.649-(already paid around 1000rs for past 30 months) to my network provider in order to keep my mobile insured for Rs8, 000 along with network service.

I have migrated my mobile no. [protected] to airtel from october, 2017 and continued till to day. Surprisingly i have a received a message from team jio that"your request for mobile portability of number [protected] hs been sent to your current operator for clearance. We shall keep you updated on the status". Later, received another message that "your mobile number portability request for [protected] could not be fulfilled due to mismatch in upc code."

How it is possibile? I never applied any request to change my number to other network. I under stood that, someone wontonly submitted upc code to change my number to jio net work. Please look in to the matter and verify, trace out the retailer and to send the details to me through email to proceed further as per legal.
Thanking you.
With regards.

[protected].

I recharged my number with the plan of Rs. 149, 28 GB for 28 days. For the first two days I got full 4g coverage and optimal speed. But since the last two days the coverage has switched to 3g and I am no longer getting 4g speeds. I've attached a screenshot as proof. I want to know why this has happened. I am no longer able to access the internet in 4g speeds and the connections are often very poor. Also this is not the first time this has happened. I stopped recharging earlier this year due to exact same issue and because the airtel customer service were extremely poor in handling this issue. I've attached a screenshot. I hope people take notice of this issue.

My internet speed is Very very slow and it get problem in many critical situation many times. Please solve this issue of my internet speed . Otherwise I will change this network immediately. I have just recharge my regular pack just before two days but now it does not working my internet speed I am not satisfied with your network please solve this problem otherwise I never buy and get resister Airtel SIM or number. Your network is my foot.

Quite recently airtel people have dug up a trench in front of my house on the roadside, and have installed a huge post containing their control box, with a concrete base, in a very inappropriate place, obstructing the parking area in front of my house, causing untold inconvenience. Our repeated instructions preventing this act have gone unnoticed. This post with a strong basement is posing a parking difficulty in front of my house besides also proving a nuisance to our smooth outside movement. A suitable action to remove this post and place it somewhere else is warranted immediately.

Essay on airtel...

Airtel apne aap ko bahut achha bolti h par mere nazar me ye sabse m*od sim company h.

Airtel apne network ko jio idea aur sb se behtar btati h. Par actual me h iska network m*hodo ka m*hod wo v bada wala

Airtel h*r*mi h dhokebaaz to ek no h aur v bahut beep beep beep iski ma ki

Sale har*khor network me emergency ghanto tak aise lgate h jaise mano ki iski ma ki beep beep ho gai ho. Aur btate h apne aap ko network me sb companio se awwal. Ma*rjaat kaahe ka awwal, emergency to lga di tune har*io

Salo tumse dhokha kha kr mene apna docomo airtel ma*hod me port kra liya parso. Ye soch k ki airtel h chalega. Pr kaahe chalega re ma*hod. Emergency jo lgaya h.

Tumse se lakh guna better mera docomo tha.

Agar jara v sharam aayi ho mere es msg ko padh k to mera number wapis docomo me port krao kut*e ki aul*d airtel.

Trai k niyam 90 days tak rehna h port k baad. Madarchod isse pehle krao aur kal hi krao har*m k l*ude airtel

Sale pkd liya h mere number ko. Aur ch*d raha h

I can't get the 4g network on my home and the internet speed was very bad at my home. I request you to fix this problem faster. Otherwise i left your network. So, i thing you can solve my problem of airtel inter service and 4g network. I thing you think about it and solve my problem faster. Hey airtel you can solve my problem or get lost with your network.

I missed my phone last month. So, i want my old number. Kindly do the needful.
My old number was [protected].
I need immediately this number.
I'm having more & more troubles.
My family members also troubles for contacting me.

My old number was subscribed in my bank account notifications.
Kindly do the needful.

Regards,
Ajithkumar
[protected].

Dear sir

I'm vasanth, now using airtel postpaid connection that mobile no [protected]...

20.8.2018 i was purchased new samsung mobile note 9 from online store...
At same time my initial amount rs.7900/- was debited from my hdfc credit card via..

But till now (2.9.2018) i couldn't receive mobile or any confirmation mail or sms from airtel online store...

I was many time asked customer care also related this issue...

But till now this issues going on...
So immediately please resolve this issues...

Thanks

Dear sir/madam

This is mushahid ansari from mumbai, i have request to you to provide peace tv on airtel i am a very big fan of airtel i have all airtel product with me, but the channel which my mom & dad wish to see is not availabe wit airtel my i am felling very insult, request you to provide it very soon or if available please let me know for it.

(Keep it up with such a briliant wide range of service)

Awaiting for your vital reply

Warm regards
Mushahid ansari

Airtel postpaid — cancel my postpaid number -[protected]
Dear sir/ madam,

I would like to surrender my postpaid sim card number [protected].

Kindly cancel my number.

My sim was broken back in may 2018 and not in usable state.
I went to near by airtel showroom to requesting to cancel the number since travelling to abroad and no longer needed. They asked me to send an email to [protected]@in. Airtel.com to cancel the number and i did the same on june 18, 2018 but still the number has not cancelled and getting monthly bills with fine. Tried to reach customer care at 121 but they are asking to enter account number but there is no account number in airtel bill. Very frustrating, still number is not cancelled.

I am authorizing to cancel my number immediately.

Please help.

I was shocked when like airtel big service provider in mobile falses ad to attract customers. As i electricity bill paid towards nbpdcl on the airtel payment bank in the date 29/08/2018 of rs.503. As per offers t&c the customers will get cashback of rs.100 towards bill payment and many more if minimum transactions is done re.500. But company finally not agreed to give me cash back of rs.100. Let us help.

From

Sowmya suvarna

#201 GROUND FLOOR, RANGANATHANILAYA, 6TH MAIN, 8THPHASE, NRUPATHUNGANAGAR, J. P NAGAR, Near Brigade Millenium, Bangalore

Subject :Airtel number :[protected]. apply some effective measures to block the number or re-allot the same number to me as postpaid or prepaid immediately since that number deals with my personal information, official contacts and everything.

My name is Sowmya Suvarna (my Airtel number [protected]) I had been using the above number for the past 8 years in bangalore . Suddenly i noticed that my mobile did not get any network. I checked the SIM on other mobile but result was same. I tried to call from other mobile to my Airtel number but got message that"number is not valid Please check the number" and i hardly get time to visit Airtel Relationship centre also not know if Airtel Care of could help me or not. So i asked my Brother-in-Law, Girish Nair to visit one of them in Bangalore. He just told me that my number has been deleted from their system so they cann't tell me why my number has been disconnected. But they told that if you phone do not use for any outgoing call in period of 45 days this would be happen. Very next day on[protected], My sister Sonia suvarna, works in Accenture went to airtel care to rebook the the number and sadly saying “ my number has been given to someoneelse named “sathyappan”

You are therefore, requested to kindly take personal or official interest in the matter and apply some effective measures to block the number or re-allot the same number to me as postpaid or prepaid immediately since that number deals with my personal information, official contacts and everything.

An earliest action is requested for. I shall feel highly obliged to you.

Thanking You in anticipation.

Yours Faithfully

Sowmya Suvarna

Dated:[protected]

Contact Numbers: 1.Girish Nair, Brother –in-Law:[protected], [protected]

Harish Nair, Husband:+[protected] (Muscut, Oman)

Sowmya suvarna, Sister :[protected]

Jyothi Nair, sister-in-Law:[protected]

Email :[protected]@gmail.com, [protected]@gmail.com

I recharged my no with net pack.. After recharging after 24 hours net was not working as well as call was not getting connected easily to any no and if it got connected used to b not clear.. I called customer care the person from another end started shouting at me... Dis is not the first time im facing the issue.. Customer care executive is very rude.. Wats the use of calling customer care.. Dey r pathetic. I have paid for it and im not getting service properly.
Once u recharge money is gone n no network nothing.. Waste of money..

I am a pride customer of airtel from 2005 and being cheated continuously.

Concern 1:

I am using 799 plan from almost a year and one of your executive called me 3 months back and informed me to avail the befits of 799plan that 2 add on number will come at free of cost though i am not interested as it is free of cost i converted my 2 prepaid numbers into this add on. Very next month i called your team and informed to remove the add on numbers and convert them back to prepaid.

Then they told me it is not possible for three months then when i asked them this is not intimated to me then they told they will wave off 400 every month till add on numbers are converted to prepaid.

I appreciate the customer centricity and you are bound to the same and gave the wave off for 3 months i am thankful for the same.

August 27th three months completed and on 30th i call your team @ 121 and asked to convert the add on numbers to prepaid.

Executive said first it should be deconsolidated and only then it can be converted into prepaid so he deconsolidated the same into 399 plan both the numbers and told me to go to nearest store after 24 hrs for converting into prepaid.

I went to store today and now the story is different the store executives say it cannot be done and i need to wait another 3 months and told to contact customer care.

Now i called customer care the executive who received my call may a trainee who could not understand the concern even after 30 min of call and he says you to store again or you write mail to 121.

Then i got angry asked to give it to next level manager and he assigned call to deepika who is floor supervisor and she said if possible go to the store we are escalating the issue and in store itself the problem will resolve.

Now i went store gain now there the team say a different story that it is mistake done by customer care that is why we are not able to convert it into prepaid.

When i asked strongly then they asked me one otp will come to mobile pls tell as the mobile is with my wife i called my wife and told them otp and they said otp is expired and they forced me to get the mobile.

I went home again and brought the mobile.

Now the store manager has taken my mobile saying that otp will come and without my permission he started giving feedback saying 10 and deleting the sms when i asked he is saying you raised concern so we should send in that way.

Is this sop given by airtel to take customer mobiles and send feedback without customer knowledge and cheat customers.

I am really surprised the manager itself is telling this is the process.

Team in the store are not in a attitude of resolving concern but they are trained well to cheat customers.

Nobody is interested in resolving concern they are only interested in cheating customer and taking feedbacks with their knowledge.

I want resolution for my concern & i really never expected that airtel store team is trained for wrong process.

I want to know what action is taken on that manager of that store who is white shirt and leading the store in wrong process.

If any executive does any mistake manager need to correct where as manager himself is doing the mistake.

There is no transparency with airtel and my day is spoiled because of this

The store address who cheated me are

Kp nagar

18751 59a 1/5

Poorna chandra estate

Chandra leka complex

Near mary stella college

Vijayawada 520010

I am using airtel prepaid my phone no is [protected]. L have account balance 649 on date 31st august 2018 and my unlimited pack was valid till 31st aug 2018. I recharged my account with 448 on 1st september 2018at 12:10am. They deduct 422 rupees from my main account balence. On calling customer care one customer care executive said the deduction time is 10:22 pm 31st august 2018 but at that time my pack was active. Second customer care executive said the deduction time is 12:19 am of 1st september 2018 but at that time my pack was also active. I got a message from airtel that i used 10 mb data from my main balence. Then why they deduct 422 rupees from my main balence.

Respected every one,

I kindly request you to check call logs of agents calling me everyday. Yesterday alone i received 10+ calls. Each different person asking if they can send their agent??? 10 different ppl??? Is this how it works in airtel???
Vodafone seems better!!!

I have been telling on every call that i will go to kerala in september probably after 10th and then request for porting but nooooooo your agents want to call me every day. Not one but many.

Looks like i train your agents and i dont get any monies from airtel.

Kindly have some humanity, yesterday 31/08/2018 i did get my wisdom tooth extracted since i am alcoholic anaesthesia dint work the way it was suppose to. If you want i can prove it through medical prescription. Morning got it out and then i pick 10+ calls from airtel. I was in too much pain but all your agent do is ask me to give location and aadhaar number. I was hurt and angry now thats a bad combination isn't it mr & mrs???

So finally since i failed to stop your agents now i am not going to stop!!! Now the fun part

"every day who ever calls me i will send them to new new locations in bangalore except where i stay"😀😀😀😀

Only way to stop me stop calling me. I wont stop picking calls lol

If i can talk with 2 stitches in my mouth then imagine how much will i, when there is no pain from tomorrow!!!

I promise on airtel that i will as much as possible will contribute towards mileage loss for airtel. Wont make much difference for you but i am a simple person so i will be happy if i could do so little as well

Just for starters on 31/8/18 i sent your agents tom kr puram
Today they will go to hennur
Tomorrow yellahanka

I will send proper call logs with location details every now a then

See you soon

With 0% love
Jofina