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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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K
Karamaliehsan
from Mumbai, Maharashtra
Sep 3, 2018
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Address: Hyderabad, Telangana, 500002
Website: www.airtel (AT-AIRINF)

Airtel have activate some "namkeenpack" (I dont know what is this) sms service to my mobile no [protected] and deducting every week rs35/- and automatic renewal every week with out my concern.

I request to look into this and advise to "deactivate" this service with immediate effect as i already loose rs70/- for last two weeks.

I try to send deactivate sms @155223 but it is not going through and bounce back.

Kindly look into the matter and action immediately.

Thanks & brgds
Ehsan mohsin karamali
Mobile no [protected]
Airtel customer support has been notified about the posted complaint.
Sep 06, 2018
Updated by Karamaliehsan
Dear Team

it is very serious matter and pl take necessary action against Airtel. They are activating SMS services without customer concern and renewing the same without permission and we are loosing huge amount from our balance and we dont have enough balance to call in emergency, this is ridiculous and above all deactivation SMS also not responding.

Previously i request to STOP below SMS service.
Airtel Complaint Status Update [ID: 2066494]
Inbox
x

consumercomplaints.in
Mon, Sep 3, 3:01 PM (3 days ago)
to me

Greetings.

Your complaint has been forwarded to Bharti Airtel Ltd. customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on ConsumerComplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
ConsumerComplaints.in Team
We are here to help

Yesterday again they activated GAME WORLD SMS service without my concern, I request your good self to advise Airtel to refund all my money to Mobile No [protected] with Interest.

Waiting for your favorable response in this regard.

Thanking you in Advance.
Ehsan Mohsin Karamali
Mobile No [protected]
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    A
    ashish.k.shinde
    from Pune, Maharashtra
    Sep 3, 2018
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    I have been charged for system generated international messages for my number. I raised a complaint and they have given me waiver in previous month and requested to call me again to get the waiver after new bill generation. Now when I am trying to contact them fir this, they are denying it by saying the bill is genuine. I need your helo to resolve the issue. My mob. Number is [protected].
    Airtel customer support has been notified about the posted complaint.
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      V
      Vikesh jha
      from Gurgaon, Haryana
      Sep 3, 2018
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      Address: North West Delhi, Delhi, 110086

      I am using airtel for last 6 months. It seem i did not see bad network than airtel, whenever i am at my home. I cant use my internet due to very low speed. Whenever i complaint at their complaint no. They always said that work is under process when ever they finish that network will be good. They are saying this for last 5 months. Pls resolve this issue otherwise i will port my no to other user and the single reason does i have the network issue.

      Airtel you have very bad network
      Airtel customer support has been notified about the posted complaint.
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        D
        from Bengaluru, Karnataka
        Sep 3, 2018
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        Almost stopped using the Airtel service, they are still insisting me to close the connection, doing these kind of cheating activity.

        The had acitivated " MOBISTORE" Service on 25th May, 18( Seriously still I don't know what we can do with this service). Started to deducting the amount Rs.70 every 7days without my knowlege.

        Unfortunately today I checked my balance, it is nill balance. Tried to recharge it, immediately got deducted Rs.70.

        Then I came to know Airtel is started cheating me last 5 months, total amount Rs.500(I have all my sms).

        I gave a call to customer care and asked them details about 'MOBISTORE '
        service, they are started blaming me as usual, it is not our fault it is your fault. it is deducted for data consumstion.

        The great thing is, I am using mobile data through my JIO sim.

        I wish to bring to kind attention to Airtel, please refund all my money to my number, 997****573.

        Regards,
        Devarajan.
        Airtel customer support has been notified about the posted complaint.
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          D
          Divyang Parekh
          from Vadodara, Gujarat
          Sep 3, 2018
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          Address: Vadodara, Gujarat, 390011

          I recharged my mobile no with ₹399 and it didn't showed but amount was deducted. So i recharged again with 399 on the same number and i received the confirmation message of the second recharge was done, but from my bank money cut for 2 times.

          My transaction i'ds
          First recharge txn id[protected] at 13:10 on monday
          Second recharge txn id[protected] at 13:12 on monday
          Airtel customer support has been notified about the posted complaint.
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            H
            Hardeep Bindra
            from Gurgaon, Haryana
            Sep 3, 2018
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            My airtel prepaid number is [[protected]].

            Today, i was charged rs 35 from my prepaid balance for a service called games world service. This was activated on my mobile at 6:18 am today (03/09/2018) for a period of 7 days without my permission or my asking for the same.

            I have stopped the service today morning after discovering the same. However, this service was activated on my phone without my permission or any type of intimation. I do not need this vas at all.

            Request you to look at my complaint and refund the amount charged immediately.
            Airtel customer support has been notified about the posted complaint.
            Lately i have been charged 20 on prime zone subscription which i have not subscribed
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              D
              dileep gunda
              from Bathinda, Punjab
              Sep 3, 2018
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              Address: Bathinda, Punjab

              Suddenly on 3rd september 2018, the Airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone. All of no use.
              All this without any intimation from Airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelessness from the service provider.

              I want signals on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period.
              Airtel customer support has been notified about the posted complaint.
              Sep 03, 2018
              Updated by dileep gunda
              no response from customer care even
              My connection is airtel 4g but as per ur promise airtel cover a wide area of india network but u r wrong u wouldn't cover our area in this u and ur company r fake promiser I am very angry with ur service
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                R
                Rajendra_2018
                Sep 3, 2018
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                Address: Jaipur, Rajasthan, 302012

                I recharged my no with 4g net pack on 1st september.. After recharging after net was not working /very poor speed of data as well as call was not getting connected easily to any no and if it got connected used to b not clear.. So i called customer care the person from another end started shouting at me... Dis is not the first time im facing the issue.. Customer care executive is very rude.. Wats the use of calling customer care.. This is reason why people are migrating from airtel... Even customer care told me that we didn't came to you for do recharge i have paid for it and im not getting service properly.
                Once u recharge money is gone n no network nothing.. Waste of money..
                I hate airtel... If this will be condition same i will port my sim...
                Airtel customer support has been notified about the posted complaint.
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                  J
                  James Jpr
                  from Hyderabad, Telangana
                  Sep 3, 2018
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                  Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121
                  Website: [email protected]

                  Hello stop it airtel advertisement India fastest network this is fake u come I show u my village airtel not working loss every money200rp Toooomuch so maNY times I complete but no action ..oftral idea networking daily IAM go to other village use network so please take action address.. akkampeta vi, tada MD, Nellore DT..524121, my number[protected].
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Rohit Dora Kovela
                    from Hyderabad, Telangana
                    Sep 2, 2018
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                    I got a message from aa-airsep:

                    Mobistore service has been activated @ rs70.0 for 7day (S). Txn id s[protected], 02sep18 08:04. Service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

                    I did not activate any kind of service nor i did subscribe to any service. Please overlook the issue and refund my money rs 70.0 back to my account
                    Airtel customer support has been notified about the posted complaint.
                    Airtel team I'm realy so sad because of your 4g network, here is no signal in Indoor side of your 4g or 3g network so what should I do.

                    So plz Resolve this issue

                    B/R,
                    A kumar
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                      S
                      sanjayprogamer
                      from Kichha, Uttarakhand
                      Sep 2, 2018
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                      Address: New Delhi, Delhi, 110019

                      This is sanjay yadav from kalka ji new delhi 110019 (place tughlakabad extn)since for last 4 days i am unable use mobile data properly my airtel number is [protected].i have regularly call to customer care to solve this but they told me it will solve at the end of september month.
                      please resovle this and i want you to extend my validity date
                      thank you
                      your airtel customer
                      sanjay yadav
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        pawan9650
                        from Delhi, Delhi
                        Sep 2, 2018
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                        My internet is not working well from last 2 weeks. Speed is so poor like 2g speed. And downloading speed is very very poor. I am using 4G smartphone and recharged net pack of 448 of 2gb per day limit.
                        I am able to use u tube, fb etc etc properly. Internet is 4g but it gives 2g speed only. I also complained to customer care about this. But no action taken yet.

                        Name- pawan from harkesh nagar okhla metro station.
                        Airtel customer support has been notified about the posted complaint.
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                          V
                          from Kalpetta, Kerala
                          Sep 2, 2018
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                          I have insured my mobile with airtel secure. I have registered a complaint regarding the damage of my device and and uploaded the required documents on the portal. I received a call regarding the documents verification and asked to upload more description of the accident, which I did. I again received a call and I asked my brother to handle the issue and handed over the call to him, he answered the call and said he was handling the issue, airtel service person informed my brother to ask me to mail to airtel stating my brother is the user of the device only then he could process the claim on my behalf, I mailed stating the same. I received a call after that saying claim is rejected as my brother is using the mobile. They have fooled my brother to get the false declaration mail such that they could reject the claim. Any how the declaration mail was sent after the date of accident and after complaint have been registered. So even if they are considering my mail(which they obtained by misguiding us) stating my brother will be using my mobile hereby, device was owned my myself when accident occurred and claim was raised. I am currently paying monthly rental of RS.649-(already paid around 1000rs for past 30 months) to my network provider in order to keep my mobile insured for Rs8, 000 along with network service.
                          Airtel customer support has been notified about the posted complaint.
                          Sep 02, 2018
                          Updated by [email protected]
                          I am an Airtel customer bearing mobile no:[protected] have insured my mobile with airtel secure. I have registered a complaint regarding the damage of my device and and uploaded the required documents on the portal. I received a call regarding the documents verification and asked to upload more description of the accident, which I did. I again received a call and I asked my brother to handle the issue and handed over the call to him, he answered the call and said he was handling the issue, airtel service person informed my brother to ask me to mail to airtel stating my brother is the user of the device only then he could process the claim on my behalf, I mailed stating the same. I received a call after that saying claim is rejected as my brother is using the mobile. They have fooled my brother to get the false declaration mail such that they could reject the claim. Any how the declaration mail was sent after the date of accident and after complaint have been registered. So even if they are considering my mail(which they obtained by misguiding us) stating my brother will be using my mobile hereby, device was owned my myself when accident occurred and claim was raised. I am currently paying monthly rental of RS.649-(already paid around 1000rs for past 30 months) to my network provider in order to keep my mobile insured for Rs8, 000 along with network service.
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                            S
                            Srinivasa Rao Paruchuri
                            Sep 2, 2018
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                            Address: Guntur, Andhra Pradesh

                            I have migrated my mobile no. [protected] to airtel from october, 2017 and continued till to day. Surprisingly i have a received a message from team jio that"your request for mobile portability of number [protected] hs been sent to your current operator for clearance. We shall keep you updated on the status". Later, received another message that "your mobile number portability request for [protected] could not be fulfilled due to mismatch in upc code."

                            How it is possibile? I never applied any request to change my number to other network. I under stood that, someone wontonly submitted upc code to change my number to jio net work. Please look in to the matter and verify, trace out the retailer and to send the details to me through email to proceed further as per legal.
                            Thanking you.
                            With regards.

                            [protected].
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Somu Basumatary
                              from Imphal, Manipur
                              Sep 2, 2018
                              Resolved
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                              Resolved

                              I recharged my number with the plan of Rs. 149, 28 GB for 28 days. For the first two days I got full 4g coverage and optimal speed. But since the last two days the coverage has switched to 3g and I am no longer getting 4g speeds. I've attached a screenshot as proof. I want to know why this has happened. I am no longer able to access the internet in 4g speeds and the connections are often very poor. Also this is not the first time this has happened. I stopped recharging earlier this year due to exact same issue and because the airtel customer service were extremely poor in handling this issue. I've attached a screenshot. I hope people take notice of this issue.
                              Sep 4, 2018
                              Complaint marked as Resolved 
                              The customer service reached out to me regarding the issue through email. My issue was fixed on the next day.
                              Airtel customer support has been notified about the posted complaint.
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                                L
                                Lokesh kushwaha
                                from Noida, Uttar Pradesh
                                Sep 2, 2018
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                                Address: 122015

                                My internet speed is Very very slow and it get problem in many critical situation many times. Please solve this issue of my internet speed . Otherwise I will change this network immediately. I have just recharge my regular pack just before two days but now it does not working my internet speed I am not satisfied with your network please solve this problem otherwise I never buy and get resister Airtel SIM or number. Your network is my foot.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  SESHADRI GANESH
                                  from Coimbatore, Tamil Nadu
                                  Sep 2, 2018
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                                  Address: Coimbatore, Tamil Nadu, 641011

                                  Quite recently airtel people have dug up a trench in front of my house on the roadside, and have installed a huge post containing their control box, with a concrete base, in a very inappropriate place, obstructing the parking area in front of my house, causing untold inconvenience. Our repeated instructions preventing this act have gone unnoticed. This post with a strong basement is posing a parking difficulty in front of my house besides also proving a nuisance to our smooth outside movement. A suitable action to remove this post and place it somewhere else is warranted immediately.
                                  Airtel customer support has been notified about the posted complaint.
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                                    nsinha873
                                    from Giridih, Jharkhand
                                    Sep 2, 2018
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                                    Essay on airtel...

                                    Airtel apne aap ko bahut achha bolti h par mere nazar me ye sabse m*od sim company h.

                                    Airtel apne network ko jio idea aur sb se behtar btati h. Par actual me h iska network m*hodo ka m*hod wo v bada wala

                                    Airtel h*r*mi h dhokebaaz to ek no h aur v bahut beep beep beep iski ma ki

                                    Sale har*khor network me emergency ghanto tak aise lgate h jaise mano ki iski ma ki beep beep ho gai ho. Aur btate h apne aap ko network me sb companio se awwal. Ma*rjaat kaahe ka awwal, emergency to lga di tune har*io

                                    Salo tumse dhokha kha kr mene apna docomo airtel ma*hod me port kra liya parso. Ye soch k ki airtel h chalega. Pr kaahe chalega re ma*hod. Emergency jo lgaya h.

                                    Tumse se lakh guna better mera docomo tha.

                                    Agar jara v sharam aayi ho mere es msg ko padh k to mera number wapis docomo me port krao kut*e ki aul*d airtel.

                                    Trai k niyam 90 days tak rehna h port k baad. Madarchod isse pehle krao aur kal hi krao har*m k l*ude airtel

                                    Sale pkd liya h mere number ko. Aur ch*d raha h
                                    Airtel customer support has been notified about the posted complaint.
                                    Sep 02, 2018
                                    Updated by nsinha873
                                    Ab mai apne number ko wapis docomo me port krane ki bol raha hu to airtel m*******d nahi kr raha h av. Bich me TRAI k rules ko lakar 90 dino tak kya mere number ko cho**ga. Nahi chahiye muJhe aisa h*r*mi be*nc**d m******od airtel
                                    Sep 02, 2018
                                    Updated by nsinha873
                                    Sale Jitne v sare Jo airtel m******od ki advertise krte h ki iska network best h un sbo ki g**nd mar deni chahiye
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                                      Avi-j Gautam
                                      from Delhi, Delhi
                                      Sep 2, 2018
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                                      Address: Faridabad, Haryana, 121001
                                      Website: No website problem there is only network problem

                                      I can't get the 4g network on my home and the internet speed was very bad at my home. I request you to fix this problem faster. Otherwise i left your network. So, i thing you can solve my problem of airtel inter service and 4g network. I thing you think about it and solve my problem faster. Hey airtel you can solve my problem or get lost with your network.
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        Ajithkumar S
                                        from Cherthala, Kerala
                                        Sep 2, 2018
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                                        Address: 600100

                                        I missed my phone last month. So, i want my old number. Kindly do the needful.
                                        My old number was [protected].
                                        I need immediately this number.
                                        I'm having more & more troubles.
                                        My family members also troubles for contacting me.

                                        My old number was subscribed in my bank account notifications.
                                        Kindly do the needful.

                                        Regards,
                                        Ajithkumar
                                        [protected].
                                        Airtel customer support has been notified about the posted complaint.
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