Airtel Complaints & Reviews

About a month back i had requested to port out my number from airtel to other operator since i wanted to switch to prepaid (Gujarat number) from postpaid (Delhi number). The airtel person at the airtel store told that wont be possible and for 4 months i need to continue with the postpaid nmber. Back in delhi (More 1 month prior to it) when i had enquired the airtel store person suggested me not to port my number from postpaid to prepaid there since i was panning to move to gujarat within 1 month so they said i can directly port my number after going to gujarat from airtel postpaid (Delhi circle) to airtel prepaid (Gujarat circle) so that i wont have to port twice. This was the first misinformation provided by airtel if i consider what i was told about portability in gujarat (That this is not possible) to be true. So i decided to switch to other opearator already feeling deceived once by airtel and could not afford postpaid for another 4 months. Then i got a call from airtel retention team and they assured me that this was possible i just had to go and say that i had a word with the retention team. They tld me that first i need to switch my number from delhi circle to gujarat circle and once this is done (7 days time) i can switch to prepaid as well. But the airtel store was again adamant that it could not be done and rudely answered me that i should call to the person who told me all this and get the work done from him only. Ofcourse the person calling me was from the retention team and i did not have their number to call back and i am sure even the airtel store guy knew this very well. Then he did not go according to what i was told by the retention team instead he probably gave a request of prt out from postpaid number and a seperate request probably for airtel prepaid number and gave me prepaid sim card. On 5th july 2018 my postpaid services were deactivated (Ported out) but since then my perpaid service has not been activated and everytime i call for verification they say "we dont have ur details, call back after 24 hours". I visited airtel store also they checkedmy details and told it might be due to some technical error and they said they have mailed my problem and it shall be resolved within 24 hours yet no response. This is my important number and it's a mental torture the company is doing on its clients. I cant even now switch to any other operator. This is not the way a big company like airtel should be playing around with their customers. If at all i can switch to other operator also now i would be glad to. Else it is at least airtel's duty to activate my number. They dont have the right to do anything (Wrong procedure) which the customer doesnot understand and block/withhold their number for no reasons. All my previous bills have also been paid.

Hi sir, i need call history for airtel number [protected], this is one of my family numbers. Could you please provide the last one month data to my gmail nagaraju. [protected]@gmail.com. We are suspicion that this number misused by someone. So kindly provide the call data for at least last one month. It would be great help for us.

Thanks in advance.
Naga.

Hi team,

Please note my airtel sim [protected] was blocked on 21st july without any notification to me by email or message. As currently i am out of country, therefore plz advise how can i reactivate my sim. If i give authorization mail to my family member can you please reactivate. This number is with me since more than 5yrs.

Appreciate your support here. If any exceptions is required please let me know.

Regards,
Namita das

It's been 2 yrs but since the unlimited schemes came to light i have never got a proper continuous internet connection.
I mean wherever i went hapur lucknow delhi varanasi i have faced the same problem everywhere i don't know what i am supposed to do after i paid for the plan. Every time i feel so frustrated and angry on airtel but what can i do "complain" so here i am complaining not only here but to all those whom i met on my daily life in social media but guess what it's still not solving my problem.
So i humbly request you either you refund my money or do something about my net connection. And the fun part is i don't face any problem regarding my calling features.
Plz its not the first time i'm complaining

I have been charged rupees 35 for 'Games fort' subscription, which I've never subscribed to or even heard of.
Please give prior notification even if it's a matter of 2 rupees, Airtel has been my choice since years and I have faith not only in the brand but also the costumer service team.
35 rupees isn't much to lose, but the question is wether you want to lose your customers for that amount.
Kindly look into it.
Thank you.

Dear airtel,

I have already mentioned in customer care call and posted a mail to airtel that i will not pay a my bill.

Reason - i have booked my airtel network connection problem at different date with different sr numbers.
But noone from airtel network team comes to my address and i was not able to use a single gb of internet and faced regular call drops.

From 26 june -23july i had collected 240gb data... Quite strange (Shame for airtel)

So please airtel i will not pay a single rupee because airtel not gives me a single network at any single day

RegardsÂ
Ankit kumar jain
Siegwerk indiaÂ

Have been using airtel internet service for a while now, the customer service and the Connection is Pathetic. After getting the connection, within months our net stopped working. For a month we requested, raised complaints with senior managers, did everything possible to get the issue resolved. But all in vain, the only comment they had was it will all be resolved "tomorrow", that TOMORROW never came. when no technical team showed up, we disconnected the line and got a new Airtel connection as our building supports only AIRTEL. now, our new connection too stopped working and they are back to saying the connection will be restored TOMORROW.

I am much more frustrated as I work from home and my work is getting heavily affected because of this issue. I wouldn't have cared much if my internet requirement was limited to leisure purpose.

Such a lack of integrity is not expected from a big branded company!!!

Hi airtel,

My query regarding on week network bandwidth signal in my room area. Whenever i am out from room the network is fine for me. Bu in specific in my room the network is gone out. I tried other sim like vodafone, idea, jio. All operator network are fully in my room or outside.
So please see the towor or you technical thing to resolve my query.
I already raise a port request to shift in other network. But if you able to resolve my query within 2 days to might be i will retain airtel.

Below is my details.

Name:- pramod singh
Place: pratap nagar [north delhi] near gulabi bagh thana.
Pin:- 110007

Since the last 6 days, Airtel is playing fraud with my Internet balance. In the afternoon, I use to get the sms that 90% of 1.4GB has been consumed. Today I tried to test it myself. I disabled the Internet today and used my JIO wifi (which is the best network without any fraudulent activities). And again at around 6PM I recvd the sms that 90% of 1.4GB has been consumed. Airtel is really started losing its customers, My curse to this network on this day of Guru Purnima... You would repent on your actions...hell with your network.

I have already raised many complaints regarding the network issue and the internet connection of my Airtel mobile connection, but nothing has been rectified. Everytime i call them the customer care will tell me that they are working on it but nothing get fixed. Its been 3 months now. I have opted for 4g connection, but the speed which i received from Airtel is less than 2G.They have not even gave me any discount for the bills i have to pay every month, doesnt matter to Airtel if i am able to use the internet or not. Pathetic service from Airtel.

Dear team,

Few days back in our society airtel team distributed the pamphalets regarding the new broad band connection on which i like the plan and consulted the sales person [[protected] ] i don't remember his name. He told me that my new connection will be done in max 2-days so i did the payment for next 3-months [ amount rs. 2474/- ] and transaction id :[protected] but till date no one has contacted me for this connection even i tried multiple time to sales person and he is also now not picking up the phone.

If this will be the service type then i don't won't to go-ahead with this connection so please refund my money asap. No one is responding and no responsibility at all.

Take this request for cancelling the new connection request immediately and refund my money asap. Very bad service.

During the process my details was entered as below.

Name :- manish kumar srivastava
Mobile :- [protected]
Email id :- manish. [protected]@gmail.com
Address :- smr vinay hiland, miyapur, hyderabad, telengana.

Airtel customer care exexutives are not at all supporting us. I have raised a complaint on 17TH but tilltoday there is no response and simply saying we are trying to solve. but as per our observation there was no progress and more over they are saying that we are in 4g coverage but we are not getting atleast 2g coverage. and also calls also not connection and we are very much depressed regarding

They are very polite and clam while taking money and when they see that they have received the money the treat you as if you are not their consumer. And at the night times before 12 you will not be able to surf internet and after 12 they will provide a bit better internet and when our pack gets end it does't works at all. And most off the time i face network fluctuation issues. And some times the calls get connect to strangers. They worst experience that i have ever faced in ma life tata docomo was better than this

Few day back I went to your Faridabad, Sarai khawaja store for activation of my old number. I have given my adhaar number there, thumb print on adhaar acknowledgement machine and I got my SIM. They said that it will activate within 4 hours. I waited for 12-18 hour then I got I call my number without activation formalities and then calling person said this my number so how can you take this number. When I call from activated number to my residence number I got to know that this is my number so how Airtel can provide any SIM after all thumb verification. I have given them print n all everything but number was not mine. Rabish store ever. Kindly appoint some good staff there who know how to talk how to behave and how to run store. ### staff .

Call me on [protected]

Since 1 week or 2 i have no network neither in my locality nor anywhere else. Even the mobile network option in data usage setting is greyed out. So what do i do? I tried to change its network settings, but to no avail could i get any positive results. On the contrary i can't click on cellular network and turn on the mobile data. Anticipating for your sincere help. Thank you

Dear sir,

I’m upset with Airtel. Couple of days back I had ported my Idea number to Airtel assuming the best service from you, but unfortunately all in vein.

In short I will explain my concern. I got my Idea postpaid ported to Airtel Prepaid and got one prepaid SIM card as well and handed over the sim to my dad and Left the country.
Then again someone from Airtel or some Agent Called my dad and he handed over one more Sim which was Pospaid.

Now the Sim is activated and when they tried to check the balance they encountered that it’s a postpaid connection.

My question is why you guys don’t have a control on Agents who are spoiling Airtels name.

Now when we went back to the Airtel Store bear HBR bangalore to enquire, they said some Agent have cheated us and now we don’t have any option other than waiting for 3 months? Why do we need to suffer for your incapablities?

I don’t want to pay a single penny and I want Prepaid connection.

Please revert back ASAP to avoid further exclation or further action.

Regards,
Khadir
[protected]

I paid my bill on 24th July and services were working and out of nowhere, today on 27th July, my services were barred and when I called CUSTOMER CARE they told me that i haven’t paid my bill when I told them to recheck as I have paid my bill. They apologized and said they will resume the services and after few hours when i called them again they told me that the services are activated. Then I waited a few more hours and called them again and this time the agent on the other end said services are barred. WTF!! I missed an important meeting because of this and now they are saying that I need to go to airtel store to get it unbarred.
I travel a lot and attend a lot of meetings. I dont have time for ### like this especially when I already paid my bill.
i am gonna port out as soon as I get network in my sim

I have port my number from vodafone to airtel.
i have logged the complaint to airtel so many time but they are not solving my issue.
I have taken airtel sim and i am not incoming call.
Whenever someone calls me its showing switched off.
i have informed aritel company but they are not able to solve my problem.
Please help me to solve the problem asap.
My mobile nos is - [protected]./ [protected]
Airtel company is not helping me.

Regards
Niraj Gunjal

My Name is Vijay,
the mobile No for Porting was [protected]
My plan with vodafone postpaid for Rs 299/- Monthly, Airtel customer care have called for the better offer plan in airtel for 299 (Unlimited Outgoing, national raoming And 100 national Sms Free, and data upto 20GB per Month.
I Thought all the offer is same but only data plan in vodafone was 15GB (4G)data and there was no Speed and no SMS facility, so i though of porting to Airtel. On 23 Jul 2018 the network been ported and when i enquired about the plan, the customer care informed as 399 plan. then i lodged the complaint through customer Care, then they changed the plan to 299 but as per 299 Plan there is only 5GB Data and rest remains the same so i again lodged the complaint regarding 20 GB Data it as not yet done till date and the speed is worst than the any other network.

the airtel customer care cheet the people in this way, (By Offering the best what they can divert your mind and when once ported they can do as their wish. because when once porting done we cannot go for porting other network for three months

I had traveled abroad for which i had enabled international pack in the month of may and as i reached my destination as to my wonder the service was not working and i was asked to wait for 4 hours (How stupid can that be for them to ask me to wait on the international airport for 4 hours). I anyways deactivated the service instantly. Last month i again traveled abroad and without my notice airtel activated the international pack again and charged me on my bill. This is highly unprofessional and is like fooling customers. They claim themselves to be the best network, god knows how.