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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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R
rajsaga
from Mumbai, Maharashtra
Jul 15, 2018
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Address: Pune, Maharashtra, 411001

Sorry to inform u about ur services very very poor service 20 days connection is not working no body has yet tried for solution but all ur service people have decided to bring ambanis jeo to overtake airtel because they know if they will not solve the issues people will automatic turn to ambanis jeo so this is an just an suggestion how u concerned people will handle this issue depends apon u few years earlear bsnl people were working for reliance mobile now ur airtel people are not giving service for what we r paying we common people are now having lot of options
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    Himu17
    from Jaipur, Rajasthan
    Jul 15, 2018
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    Address: Churu, Rajasthan, 331507

    I have my internet unlimited pack activated since 2 months and it was working fine..but from past 2 days.. the internet is not working and there is no speed. I can't use it and am unable to do most of my work. Its causing me too much trouble.
    Resolve this issue as soon as possible or else I will port my sim to some other operator.
    My mobile number - [protected]
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      Shipra Paliwal
      from Delhi, Delhi
      Jul 15, 2018
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      With respect to the above subject, myself Chetna Paliwal have purchased a new airtel prepaid connection in 2012, no.- [protected] from Lucknow, Uttar Pradesh, I have submitted my PAN no, -BLDPP8367E and Bank passbook as id & address proof. From past 6 years I'm using this number, but recently i visited airtel store in Delhi to link my adhaar they checked and told that this number is in the name of Deepak Agrawal.

      This is really unbelievable & unprofessional behaviour from Airtel that from past 6 years my number is not transferred in my name in spite of submitting all KYC documents.

      I want the update on this matter on priority basis.

      Thanks,
      Chetna Paliwal
      Airtel customer support has been notified about the posted complaint.
      Jul 15, 2018
      Updated by Shipra Paliwal
      With respect to the above subject, myself Chetna Paliwal have purchased a new airtel prepaid connection in 2012, no.- [protected] from Lucknow, Uttar Pradesh, I have submitted my PAN no, -BLDPP8367E and Bank passbook as id & address proof. From past 6 years I'm using this number, but recently i visited airtel store in Delhi to link my adhaar they checked and told that this number is in the name of Deepak Agrawal.

      This is really unbelievable & unprofessional behaviour from Airtel that from past 6 years my number is not transferred in my name in spite of submitting all KYC documents.

      I want the update on this matter on priority basis.

      Thanks,
      Chetna Paliwal
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        M
        Ma1
        from Ongole, Andhra Pradesh
        Jul 15, 2018
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        Address: Anantapur, Andhra Pradesh, 515812

        I am complaining about 4g signals not available since last 4 months...number of times.But still that complaint was not rectified to me. One of the airtel customer care supervisor also not talk with me proper conversation...She was cut the call and says we r hopeless...She says to me If you use 4g network then you go to open place and use 4g signals..This is not good for Airtel challengers...In the media airtel was says open challenge about 4g signals...even forest areas...I am residing in town area...Plz rectify my problem as early as possible sir...
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          A
          ajayga1
          from Delhi, Delhi
          Jul 15, 2018
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          Address: Mumbai City, Maharashtra, 110075
          Website: www.airet.in

          Kindly refer bill no.[protected] of broadband no. [protected] wherein excessive late fee of Rs 200 is charged. Late fee if should be linked with duration by which bill is delayed. e. g if the 500Rs bill is delayed by 5 days simple bank interest of 5 days can be taken as late fee. But Airtel is charging exorbitant 100Rs even onRs 899 plan (Rs 299 mobile phone plan.) This needs to be made reasonable.
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            Damit92
            from Suriapet, Telangana
            Jul 15, 2018
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            Address: Gwalior, Madhya Pradesh

            I got airtel broadband connection on 20 april 2018 from your agent, raju jaiswal(phone no. [protected]) in gwalior. I made 3 month advance payment of 1770 rupees (for the plan of 499, 20 gb per month) in the account of this agent. I have proof of this transaction as I paid through net banking.

            But i am still getting calls for not payment of bills. I talked to your customer care about this issue, gave them the no. Of agent. I talked to the agent and he is saying he will sort out the issue in few days and then stopped picking up my phone. I am feeling very harassed and annoyed by these calls.

            I already sent mail to your customer care with my account statement as proof and asked for deactivation as bill is keep getting generated. But still payment issue is not resolved and they are also not disconnecting my connection.

            Please resolve this issue as i will not repay the money which i already paid if you are thinking of extortion and please deactivate my broadband connection as soon as possible. My Fixedline No. is[protected]_dsl.

            Amit
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              A
              from Gurgaon, Haryana
              Jul 15, 2018
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              The services funny zone and gamezine was started on my number [protected] and as a result 90 rupee were deducted too. I had stopped the services by SMS but, what about my talktime.Also I tried to contact Airtel customer care no. 121, 198 and [protected] but, there was no response. It happened on 15 July 2018
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                T
                Tariq2004
                from Sandila, Uttar Pradesh
                Jul 15, 2018
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                Address: Lucknow, Uttar Pradesh, 226020

                Airtel has deducted Rs.120 from the account with messages of ADOFGAMES subscription with out opting for that. I raise the complain to 121 customer care number were the Sr. Representative is unable to help and blamed me about subscribing it without understanding it that if I am the one who opt the services so why I will make a call to them ?
                I need the my balance to be credited back as it's wrong transaction.

                [protected]
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                  rj8268
                  from Jodhpur, Rajasthan
                  Jul 15, 2018
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                  Address: Surat, Gujarat, 395004

                  I had done my telenor/airtel number [protected] at 10/07/2018 as on offer given by company my offer section 121 "104=unlimited local+std call aur 1gb/day pure 28 din ke liye" and I got only 1gb for 11 days, I face this problem second time and I decide to complaint in consumer ...plz give the best resolution...
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                    K
                    kbhadury
                    from Delhi, Delhi
                    Jul 15, 2018
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                    Dear Sir,
                    I am having an Airtel connection Phone no. #[protected] without making any call or using any internet data last 15 days it turned zero balance when I tried to call I am unable to perform.
                    I want to know without my consent how Airtel have deducted the amount from my account.
                    I have experienced same kind of deductions previously.
                    Hence I want to mention that Airtel is not doing fair business.
                    Regards,
                    Kaushik Bhadury
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                      T
                      Timsy Kathuria
                      from Noida, Uttar Pradesh
                      Jul 15, 2018
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                      Website: www.airtel.in

                      Hello

                      I wanted to recharge for 199plan for prepaid for number [protected] and instead I entered [protected] which was from Airtel app. I tried it once and amount also deducted from Paytm. please correct this. However I did the recharge on the correct number also with Paytm app.. could you please extend the service as per plan for 2 months.. PLZZ under the same plan.

                      Thanks and Regards
                      Timsy Kathuria
                      [protected]
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                        Harmeet Khanna
                        from Gurgaon, Haryana
                        Jul 15, 2018
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                        Address: New Delhi, Delhi

                        Respected Sir/Madam,
                        This is to bring to your knowledge that I want to make a complain against a irresponsible employee of Airtel. I called Airtel office few days back for Airtel Wifi connection at my residence 4/28, West Patel Nagar, 1st Floor, Phone [protected]. So an Airtel employee contacted me for connection and took Rs 500 from me. I also submitted him all the relevant documents required for the connection.
                        But the Airtel employee did not come for Wifi connection and also did not return our money and documents. When I called him he was very rude to talk and was not willing to give Airtel connection.

                        I request the Authority to take strict action against this Employee. The details of the Employee are as follows ;
                        NAME. Ranjeet
                        PHONE. [protected]
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                          devang jhaveri
                          from Mumbai, Maharashtra
                          Jul 15, 2018
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                          auto activation of a definite time international roaming pack

                          I am.a postpaid connection. Before traveling abroad i purchased an international roaming pack with a fixed validity of 30 days. I was told it will last for 30 days from when I first reach outside India.

                          I paid for the pack in my last invoice. Again see similar charges . I am back in India n Airtel suto renewed my subscription without asking me.

                          I feel thoroughly cheated....
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                          mvvsurya
                          Jul 15, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500019

                          Phone/Mobile Number: +[protected]

                          Hi team,
                          Looks likes bharti airtel continues looting balance... I an giving 10 lack rupees challenge to bharti airtel on this issue.
                          I have not received any update from your end but you marked as resolved by crediting 150+150 to my account. You have deducted 1589 from my account and showing 89 is to be deducted in next recharges. Please prove all your deduction in my account and will pay you 10, 00, 000 rupees on spot to bharti airtel limited. I will challenge you, you have deducted all my amount with out providing/using any service from you. You are saying international roaming is free but you are looting.

                          Learning: airtel have open network but only secrete billing which they could not provide any justification.

                          Please provide me complete justification on my deductions, which you have mentioned earlier even i have not received any call to my mobile which your sim card. (You can get full information by the service provider in uruguay.).

                          I am still stick to my challenge above if you prove your deductions.

                          Please do the needful.

                          Regards,
                          Suryanarayana,
                          [protected](please do not call as balance is looted on this number)
                          +[protected]
                          Airtel customer support has been notified about the posted complaint.
                          Jul 15, 2018
                          Updated by mvvsurya
                          You are closing all my complaints and marked as resolved. Please do not close. you have options you can claim your 10 lacks from me. or accept your billing is not correct and proceed with refund.
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                            Shubham1029
                            from Vadodara, Gujarat
                            Jul 15, 2018
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                            Address: Surguja, Chhattisgarh, 497001

                            Who the hell is talking from my phone number at 3 A.M. ? I guess someone is trying to peep into my personal space . I was asleep at 12 at night to woke up to tour message that I've talking for 26 minutes in midway sleep. Kindly look into this info else I might have to go to higher authority. It's a serious issue of trust and peivacy breach.
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                              karthik329
                              from Bangalore, Karnataka
                              Jul 15, 2018
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                              Address: 560053

                              Hi, My phone number is [protected]. Mistakenly i have done multiple recharge for given mobile number on July 9, 2018. 1st recharge: 499 2nd recharge: 399 I accept n apologize for my human error as wrong recharge 399rs & I had requested for reversal, but they are not ready to revers the secondary recharge. I would request to address the issue and oblige. Attached screen shot for reference. Note: I can answer calls only before 9:00 am or after 7:00 pm My email id: karthik.[protected]@outlook.in Hope for positive resolution. Thank you, Karthik Prakash [protected]
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                                Kannuu
                                from Kolkata, West Bengal
                                Jul 14, 2018
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                                AIRTEL provides interrupted network and charges for ISD CALLS and SMS saying that calls were not done through internet but directly -our mobile data is on always and wi fi is present most of the time and calls are made through internet but they claim that they were made directly-this shows they are withdrawing network amidst calls and trying to profit by charging as direct calls -I had complained about it several times but they don’t agree and argue-some lady Ekkaiya argued unnecessarily and refused to credit back the charges made in the bills -she did not acknowledge her network deficiencies but blamed us for those calls .Kindly be strict with such network providers -today also I can see that have increased the data limit under the broadband plans but they fail to provide data as promised -we need to complain almost everyday and besides if wi fi and mobile data services are interrupted then how can the calls be controlled ?
                                Airtel customer support has been notified about the posted complaint.
                                Jul 14, 2018
                                Updated by Kannuu
                                Please find the bill details as per attachment for which the customer care lady argues unnecessarily

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                                  Kumari Daj
                                  from Supaul, Bihar
                                  Jul 14, 2018
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                                  Address: Samastipur, Bihar, 848125

                                  Very poor network performance in this area. I want to quit airtel network. Slow browsing. Not clear voice calling also this area pin code-848125 . I contact costumer care many time but my problem persists. I I decid to port my no.[protected]. airtel always say India's no 1 network but in my opinion it is the worst network . And worst costumer care service .
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                                    pratyush khanna
                                    from Delhi, Delhi
                                    Jul 14, 2018
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                                    Address: New Delhi, Delhi, 110015

                                    My airtel Number has been allotted to other person. It was with me from past 6 Years. When i talked with customer care, they told that you have not used it from 90 days so they allotted it to other person.
                                    Number is attached with my bank account & Other personal network.

                                    Today before talking to airtel customer care, i visited airtel office but they didn't told be about such thing and reissued me a new sim for same number and charged me for that.

                                    I need that Number any how.

                                    Please help.
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                                      Bidyadhar Giri
                                      from Bhubaneshwar, Odisha
                                      Jul 16, 2018
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                                      Address: Angul, Odisha, 759145

                                      I recharged my airtel mobile via online recharge txn ID[protected] for Rs. 249. The amount got deducted from my SBI account but the recharge did not take place .My mobile number is [protected]. I am unable to find any complaint handling system in airtel site nor any toll free number so that I can contact and explain my problem. I would like you to look into the matter and update my mobile number with the recharge amount.
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