Airtel Complaints & Reviews

Airtel internet tv new connections are by default provided with faulty remotes!
Case in point - this is the 2nd time in the last 6 months that i have raised a complaint for faulty remote. This time around the customer care rep told me that the remote will have to be replaced and the charges will be rs.150.
On visiting the place to deliver the new remote, their person has charged me rs.500 - rs.150 as service charge (Can't understand what service other than delivering the new remote) + new remote cost of rs.350!

Is this how airtel shows it's business ethics! Both mobile & dth connections are equally bad and as poor customers, we are suffering for lack of customer centricity!

I have enabled international roaming facility 149plan i have not used this number to call anybody or received any call. Even i have not enabled the data as well. Today i got a message saying below can you give me what is this for

Usage alert: as per the last update, approx. International roaming usage on your airtel mobile [protected] is rs 5065. Usage breakup: voice-rs. 5065, data-rs. 0. To stop the services, sms no to [protected]

How do you expect me to use my phone if i receive such horrendous messages from your company? Please send me an sms or email and please confirm that it's an error message. Otherwise how am i going to use your services properly?
Please provide me what is the reason for this amount

Thanks and return
Srinath thipparapu

Airtel Postpaid,

I have purchased Airtel Plan for 6 moths data connection with airtel hotpots in December 2017.
Airtel executive told me you are eligible for 6 months Data plan with 35 GB per month by paying cost of RS 3000 including 6 months rental and hotpots device.

Aitel called me in middle of rental period and told me to pay of RS. 450 which is the tax you have to pay, this was not told by Airtel executive while taking plan and device, this way Airtel cheated me. I told to Airtel customer care this is invalid payment and not told me before purchasing.

After 6 months I called to airtel to stop my connection because this is not affording me, still Airtel was sending me monthly rental bill of overdue payment which I have not used, this is invalid bill airtel sent me.

Last month I got call from [protected] to force me to pay overdue amount, I told him all history from starting to end. Airtel person told me that your bill is generated incorrectly, to solve your query I need 2 more days. I told him to sent me an email that we have discussed and about the invalid payment by Aitel postpaid. But till now I have not received any official response, so I ma giving in writing now.

Thanks,
Vivek Mapare

Date of incident : 18/08/2018 please note that i have first recharged my airtel prepaid mobile [protected] with rs 99 for unlimited talktme. Amount got deducted from my sbi account (I used paytm). But i did not get a confirmation that the recharge has been successfully done and page was not geting loaded. I waited for 15 minutes. Then i tried again doing same recharge, it got successfully recharged and i got confirmation also for the same. After few seconds the first recharge has also got confirmed. Now my concern is that both the recharge are for data pack. Please if you could refund the second recharge of rs 99. It would be really very appreciable. Your customer support number is always busy, and when i spoke to customer representative he said we cannot refund or convert to talk time. So i am writing you this mail. Thanking you in an anticipation. Regards, kalyani achar

Airtel online store is a fraud. Airtel has stoooed so low now to fraudulent activities and is cheating hundreds of innocent custimers in the name of online sales of mobile phones from different brands. Government should take note of it and the mobile phone companies whose handsets are displayed for sale by airtel online should also take legal actions against this fraud.

I am using airtel cellular phone service for last four years, but now a days when try to make a call i am hearing a sweet voice telling that "all the lines in this route are currently busy". I already given so many complaints about this issue in airtel but no response. According to the trai regulation (If am wrong kindly correct me) i don't think it is acceptable and i am ending up in wasting just trying.

I had made a recharge of rs 349 through airtel mobile application using upi. The amount has been debited from my account and has been credited to airtel account. But the recharge package has not been added to my account. Please see details of my phone number and upi payment id below. Please see attached screenshot of transaction.

Name: ajay
Phone [protected]
Date of recharge : 01- aug - 2018
Upi transaction id :[protected]
Amount : 349

Dear airtel,

Please reactivate my sim card with number - [[protected]] which i took in year 2008. I did not use this number for more than a year as i was not in country. Now that i am back i would like to use the same number and the same sim. Kindly help me with activation. Thanks
Kindly reactivate it as i need to use this number urgently

I can be reached at [protected]@gmail.com

I am a resident of bangalore. I stay in kumaraswamy layout but still there’s no connectivity inside my house. To work with internet, i need to step outside my house. I tried complaining five to six times. The solution i got was to wait and hope they will work on it and they also provided a network link to keep checking the network connectivity in my house which i can’t even open due to the poor network. To place this complaint, i had to step outside

I recharged airtel no.[protected] for rs. 99 on[protected] through airtel
Website by debit card. The amount rs 99 was debited from my account but airtel no. [protected] was not recharged and the amount was not refunded till today. Your services are very very poor. Kindly refund rs.. 99 in to my account soon.

Naresh kumar sahota
Vpo chandi, distt. Solan
H. P. -173236
Contact no. [protected]

Hi team,

I've been getting multiple calls from airtel agents offering me many plans.
Even after ignoring them multiple times still im getting calls from the same. Please look into the concern. Almost getting 10 calls a day. I will be raising a petition if this is not stopped. On two of the below numbers getting the calls.

Thanks
Ph no [protected].[protected]
[protected]@gmail.com

Hi team,
I have been getting multiple calls from airtel customer agents regarding airtel offers and all. I've given them feedback stating not interested to take there offers or not interested in there packages. Please look into this. I don't want them calling me every day 10 times atleast. Please black the caller. I will put a petition if calls wont stop.

I have recharged online Rs.99 on 17-Aug-2018 at 9.32 AM IST but it is failed. Amount deducted from my bank account (HDFC).

My another recharge on the same day for Rs.99 is successful but the failed transaction amount is not refunded to my bank account.

Recharged mobile number: 74020*****

Failed transaction ID:[protected]

I have recharged my airtel prepaid mobile number [protected] on 14th june 2018 448 pack. The amount have been deducted from my credit card account but the recharge was not done. So many times i talked to airtel customer care but till now i did not get my recharged amount back.
Recharge amount is : 448/-
Till date there is no information about the status of the recharge.
So please check and return my recharged amount back as soon as possible. Please look into the matter.

Thanking you

K adilakshmi

My name is rakesh singh and mobile no is [protected].

I have done the prepaid recharge of rs. 498 for twice and the money is being deducted from my account but the message i am receiving is that due to some technical reason it is not getting recharged.
1. The recharge txn id:[protected]
2. The recharge txn id:[protected]

Kindly do the needful.
Rakesh singh

My sim no.[protected] is not yet given permission to port to other network, i on 30/07/2018 made a massage to change the port of my above sim no. and you issue the massage about the port code is AZ-585881 and validity for 11 august 2018. please permission of port the number may kindly be granted.

I was using Airtel Prepaid number [protected] until i left to Europe for a year however as soon as i got back i am seeing someone else is using my number without any information how can you guys do this.

I have all my bank information linked to that number i would need that number back

Today morning 17.08.2018 we have made recharge for mobile number but with single digit wrong number. My original number [protected], but wrongly recharge made to [protected]. I have already called Customer Care but they not responding. My request to get my money back or get my mobile recharge
Kindly resolve the issue and get our recharge done.
An early reply in this matter is appreciated.

I am facing issue my Mobile Number during recharge.
Unable to recharge from internet, Airtel website and also a all kind of recharge websites. Message that I get transaction failed. Its happening with Airtel websites also... This is happening only with my mobile Number, It is working fine with other airtel number.
Kindly solve my Problem,
Thanks
Surendar

This is regarding my broadband bill in my Airtel connection... I have been using broadband since around a few months now... but later 2 months back I decided to disconnect my connection.. but the people at Airtel don't even care about it!!!, I had asked them during August to disconnect my connection, they took a notice and replied that they will disconnect it soon.. and I had also paid the bill for that month but now even after 2 months I found out that they haven't disconnected my connection and they are asking me to pay 2 months of bill without even upholding their mistake for disconnecting my connection and later today they gave me a call saying that I have to pay that bill at any cost!! even though I used none of it!!!, This is not acceptable...I mean it is my wish if I want to get the connection disconnected right??!!!, but they forcibly want me to continue their services adn pay bills for no reason!!!, I mean it is their fault for not doing so!!!, That is why I want the connection disconnected!!! Or else you guys are asking as a fraud!!!