Airtel Complaints & Reviews

I have a main balance cut 7+7 Rs.Two times in a one week. I have already stopped all services earlier but how can activated sceam i don't know so please refund my main balance.If activate sceam i will stop the sceam within 5 min .But not refund the payment. Also I have to call customer care but can't connect to the customer care services after activating the sceam after 24 hrs then will be connect. Then how can we call customer care for services stopped b problem. If you can't give my payment refund then I will stop your card permanently.

[protected]

A few days ago My SIM was not working it shows emergency call only and there is no network on my SIM so I bought a new SIM of that same number but now I can't activate it as there is no network in both SIMs I even tried jio sim to check my phone and it was working. it is only problem with airtel.

You can contact me at this email [protected]@gmail.com

Hi,

This is regarding my dongle #[protected]. I would like to report that I am being mentally harassed by AIRTEL team.

NEED HELP ON MY ISSUE FOR WHICH I AM BEING HARASSED FOR THE PAST 45 DAYS. I HAVE BEEN RECEIVING THREATENING CALLS FROM AIRTEL RECOVERY TEAM.

I have been charged 10309 as some advanced rental plan which I have not even opted for.

I raised a complain calling the toll free number on 5th June since then I have not received any response, I have been following up every 2 days, my services have been barred I have spoken to the supervisors Mandeep Gupee. Neha, Amit etc everyone just read out a script they have. They say that the issue has been escalated and will take time. Now from past 4 days your collections/billing team has been HARRASSING me. They call me atleast 3 to 4 times (in addition to the automated calls) a day and when I said I want to speak to a supervisor they asked me to call[protected] stating that this is Varun Saini’s number and he will help me. When I called that number again I had to go through a customer service rep, narrated the entire thing and asked her get me connecte to Varun to which she stated that she cannot get me connected to him as he is the circle head THEN WHY WAS I ASKED TO CALL HIM. Then I insisted on speaking to a supervisor, got connected to Vinod Gandhi most pathetic supervisor I have ever come across. Instead o[censored]nderstanding my concern and helping me out he was adamant that the bill was valid, when I insisted on speaking to his supervisor he stated that it is not possible and cannot provide you with any resolution on call and hung up on me. I have never come across such pathetic customer service.

I think I have been patient enough, now I am sick and tired of this. I work in night shifts and everyday I am woken up by these calls and my entire day is disturbed .Every day I am just wasting my time on call.

Recharge done on[protected]:06PM, MRP:Rs399.00, GST 18% payable by Company/Distributor/Retailer:Rs60.86, TransID[protected].To check your balance, validity, call tariff and best recharges, dial *121*51# or download My Airtel App, click www.airtel.in/5/LBNV

Recharge done today but still not activated.
(399 plan)

Looking forward for your quick response on the same.

Sir,
i would like to inform you that, i have a big problem.the problem was indoor mobile network problem. when i am in room then full mobile network goes away. as a result Nobody is getting me in the phone So, i requesting to you please arrange to resolve the same on the urgent basis as soon as possible.
please follow below mentioned place where i face this problem...

Nanak Complex Building
Ground Floor, Sevoke Road
Near Church Road
PO-Siliguri
PIN-734001
West Bengal
(M)[protected] (Airtel)
phone no- [protected]
Thanking You

I have been harassed with atleast 5 to 6 calls in a day from the subcontracted agency which is following up on bill payment on behalf of Airtel. I have paid my bills already and there are no outstanding bills. I have asked the agency to stop several times over the phone and have raised a request on Airtel website aswell. There has been no resolution and this is really creating panic and amounts to mental harassment.

Hello,
I recharged for 448 plan everything was fine but after 10-15 days they show their real face giving me only 20kbps-100kbps speed. I contact Airtel 2 times regarding this issue. but no help they just say that "We are investigating this issue and our technicians are repairing the TOWER". (Telling me this **** reason for 1 month).

how careless they are, feels like I did a big mistake selecting Airtel. Should go for JIO.

Pin code : 400605, Kalwa-Thane. Mumbai.

I am using prepaid number [protected].
I hve active 4g net pack of 1.4 gb per day.
In my house I am not able to get even
10 kbps. I am trying to contact customer care from last one and half year they saying either server is down or network is upgrading. How much time it takes to up the server or upgrade ? I am sick of this. I have tried open network it show position of your towers but not showing where to launch qwery or complaint what the mess is this. I have paid for the 4g internet service and you are fooling us that wait wait it be better soon.
Please please sort this out as soon as possible.

On 15th of june 2018 i recharged my airtel mobile number for rs 399 through my airtel application and it was unsuccessful, but my cash was released from my account. Later i called to the airtel customer care and they said it will be credited within 10 working days. later on 28 th of june 2018 i again called the customer care the lady who attended the call submitted to the higher official and the officer said that seeking their account it seems there is been no transaction done like wise and was irresponsible answer, till now i have not yet received my cash back. so kindly take necessary steps to refund my cash.

With regard say that our tracker service start from since month july or august 2017 and we are continue bill pay of tracemate services approx 1935/- per month . our 10 no. of mobile in tracker service . we are interested some more mobile no. start in tracker service . we are previous 1 year ago continue request to Airtel team by telephonic for tracker service but no service provide by airtel team, and our GST NO. mistake in invoice and no correction by airtel team

Earlier it was 2G than 3G now 4G, and i am still confused what is the diffrence and sometimes gets confused on coverage. Do we really get the speed it supposed to be, no, ok that we have taken that at it, but what about the coverage, if Airtel is claiming india biggest network and best where is the coverege, i believe Airtel starts a poll for this, u probably will get the feedback that its not for one person only it happening with all.

On 3rd or 4th june 2018 I purchased data pack of Rs509/- from Airtel -retailer wth unlimited data etc and 1.4 GB data/day and everthing was okfor about one moth regading network with out-going and in-coming call etc and internet but since 7/8 days there is no internet connection. On 9th july I contacted customer care 198 but no result tilldate. I am from KARIMGANJ, ASSAM, INDIA. My mobile no -[protected] and moble is mcromax Q412 My name -Shyamalendu chakraborty

I have registered a complaint for relocation of my Airtel DTH connection at Airtel DTH customer care service on 07/07/2018. I have received a message that it will be relocated on 08/07/2018 by his engineer. It has not happened. Again when connected to customer care they stated that my complaint is rescheduled to 11/07/2018 and it will be resolved till 11.07.18 any how. When on 11.07.2018 contacted it was stated that my complaint was registered only for disconnection and not for relocation, therefore new complaint was registered and it will be resolved on 12.07.18. I am waiting for next excuse.

Hi, I had done recharge of 149...I had 25 rupees in my wallet and I have been added 124 in my Airtel account after going to recharge page it has been showing payment failed vid Txn I'd:[protected]...so, d amt deducted from my account 124 till now I didn't receive d deducted amt of 124 vil u chk & refund d deducted amt of my 124 rupees pls...this is so many times I had face d problem from Airtel I think ur cheating vid public amt... Chk & refund my money

This is with reference to the recharge for International roaming which was done for Hong Kong and USA for the above number from your Airtel store in 9, India Exchange Place Kolkata on 7/7/2018. Rs 3999/- was recharged for 30 days validity.

The person had left for Hong Kong on 8/7/2018 and since then she has not been able to make or receive calls. All the settings have been tried as per your consultation.

Today, the toll free helpline suggests the recharge should have been for Rs 3997 and that is why it is not working. Please let me know where am I at fault. I had recharged whatever your store official had told as I had mentioned my countries. Now, if he has done a wrong recharge why am I being penalized for this.

Now, I am writing this mail to tell you to either activate the phone within 24 hours or refund the money which was given as I am suffering for no fault of mine. I will get a new number from USA. Already 3 days have been wasted with no result.
Malay Desai
[protected]

Hi,

This is regarding the pre-paid mobile connection in which the service provider is deducting Rs. 24 /- on a monthly basis. We had called the customer care but in vein. One instance they reversed the transaction but the auto debit is still continuing on a monthly basis. While contacting the customer care, they are blaming the customer stating that it was chosen by the customer and hence the deduction. It is extremely difficult to contact the customer care and when we get through after navigating through multiple IVR options, the executive blames the customer for the auto debit. How ridiculous can this be.
The complaint is for the mobile no: [protected]

Stopping the auto debit and refunding the amount deducted till date will resolve the issue.

I have recharged my phone [protected] to my aurtel online recharge on 19 June 2018 but not recharge in my phone, l have checked my HDFC account customourcare ref no.CHNC[protected] the same us confirmed amount transfor confirmationin my account to my airtel, the same time check with airtel team at many more times not received the amount that time, please help and do the needful, thanks

Regards,
N.Manoharan
[protected]

I had applied for landline and wifi connection in the end of June from Airtel. Your executive (Neeraj [protected]) had taken money from me for 6 months and committed that Landline instrument will be given to me along with connection next day . It has been more than two weeks and I am still waiting for my instrument and my landline to be activated. I have been following up with Neeraj regularly and he has given all false commitments to me but nothing has happened. I spoke to his boss Sandeep also but he also did the same thing (false commitment) and nothing changed. I spoke to your customer care and they committed that instrument will come in 48 hours and after that some one from Airtel called me that they will not be able to provide instrument to me. I again called up to your call centre and requested your executive to let me speak to someone senior and when she spoke to her senior no one agreed to speak to me. Later on some senior executive spoke to me but no solution provided to me. He forwarded my complaint to follow up team and then one female called me and started yelling at me as if I had done something wrong.

A very unprofessional behavior is been experienced with all Airtel executives till now, may be that is what you train them to be rude with all customers. I feel that I have paid my hard earned money to you to get harassed.

I have never seen such unprofessional organization till now. If you cannot provide services so at least you can refund the money back to your customers.

Respected sir, as we are facing problems with airtel dth connection. as i am very old customer of airtel dth. evertymonth before cycle they do stop services regualary when i dial customer care so they sometimes does misbehave or some time do activate my services. but it is in practice uptill . so want to know why they doing this behave with customer. as per their tarriff and plan i gave payment. but they do irritate every month. pls. take action immediately upon this matter.

I took new Airtel DTH connections. I was promised MakemyTrip voucher worth Rs 1500 which was not given to me. After my comments on Facebook, they gave me a MakemyTrip Voucher which was not accepted by MakemyTrip for hotel bookings. Now there is no response from Airtel.
I have been using Airtel mobile for more than 4 years now.
Looks like Airtel is loosing customer base and is engaging in malpractices to attract new customers.