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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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K
ksaurabh4u
from Jasidih, Jharkhand
Jul 13, 2018
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Address: 827013

Good day,
My postpaid no. [protected] has been stopped by service provider inspite of giving 6 months rental. I don't know how they r claiming outstanding bill then. Yet I have not rcvd any clarification regarding same. I had a very bitter experience last time also when I came to know that in my name there is outstanding balance of 800 Rs & which I paid as I didn't had much time to proceed further as I had to join the ship.
When I enquired I came to know that in Ranchi I took one postpaid connection for office use but due to some error the no. alloweted to me was in use for last 5 years by some other person, when complianed I was given another no. after 15 days but they put 800 Rs outstanding in my name which I came to know when I went to get new postpaid connection.
And again same issue, wrong bill & connection disconnected.
Brgds
Kumar Saurabh
[protected]
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    S
    sandycomplains
    from Bengaluru, Karnataka
    Jul 13, 2018
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    Address: Bangalore, Karnataka, 560103
    Website: airtel mobile services

    I have open complaint of Airtel mobile network for 9 months. It is in OPen condition. They are not resolving the issue. But promptly taking monthly charges. The customer care line is mostly not reachable... if it is reached they say sorry and complaint is open and there is network issue in the area and they are working on it.

    I think Airtel Network should be banned from India for doing this network fraud. Both my numbers are airtel and I am suffering due to them
    Airtel customer support has been notified about the posted complaint.
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      S
      Sneha Rajiv
      from Basavana Bagevadi, Karnataka
      Jul 13, 2018
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      Address: Ernakulam, Kerala, 682020

      I recharged for an amount of 250₹ and my account was deducted by 150/- for Whatsmob services that I did not even ask for ! The same had happened once before, an amount of 75/- was deducted earlier. I deactivated the service but I want a refund of the amount that was deducted from we for a service that I did not even use ! Why can't u ask the customer before deducting amount from their accounts?? What kind of theft is this ? Really upset with the service !
      Airtel customer support has been notified about the posted complaint.
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        1
        123Prashanth
        Jul 13, 2018
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        HI,
        on 12th July I have recharged an amount Rs 99/- to my mobile number - [protected] by mistake, even though I have valid unlimited pack which is expiring on 13th July.

        When I called Airtel customer care number 121 on 13th July and requested to reverse the recharged amount Rs 99/-, they are not ready to do the same and abusing me by saying the mistake cant be taken and reverse cant be done

        Request to kindly check and take necessary action on Airtel company.

        Thanks.
        Prashanth
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          R
          Ravi gaonkar
          from Robertsonpet, Karnataka
          Jul 13, 2018
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          Address: Belgaum, Karnataka

          Your customer care executives are of no use neither do we get to speak to them easily and when we do get to speak instead of helping a layman they confuse the already confused customers by asking about the subject they are not aware of, kindly address my problem on mobile no [protected]. There's an issue with data all the time.
          Airtel customer support has been notified about the posted complaint.
          Jul 13, 2018
          Updated by Ravi gaonkar
          Please rectify the complaint of data lagging of my phone all the time I am hardly being able to use my 1 GB data free everyday once in a blue moon when I want to matches on net or anything important it is inoperative all the time and specifically after a complaint is brought to Airtels notice. This is high time you fix this or else legally I shall do my best
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            N
            Nivas Kumar Bodhankar
            Jul 13, 2018
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            Address: 500010
            Website: Airtel Pre paid servcies

            These are the services started on my air tel mobile and amount getting debited automatically .
            1.videoparlor.
            2. air tel now flash .

            Problem is Right Now iam in Vietnam country i cant even call the customer care and trying to send the messages to customer care but not helpful can you please stop theses services and re credit my amount in to my account .
            Because My Phone is Roaming . Now iam getting Meassages in 3 days another 49 Rs will be debited for Renewal. when iam not activated these services why you are debiting my money when iam in roaming.

            My Mobile Number is [protected]
            Airtel customer support has been notified about the posted complaint.
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              G
              Girlsonali
              from Gurgaon, Haryana
              Jul 13, 2018
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              This is to inform that i purchased a airtel hotspot in april trusting airtel hotspot company as a good service provider.But i founded it With the worst service provider.The hotspot we provided to us dint worked with network even a single day. The biggest mistake i did was the money paid by me.I complained a lot many times but i dint got any response. Hotspot provider dont even receive any call.He dint even returned the hotspot . They are not even refunding my money back.
              Airtel customer support has been notified about the posted complaint.
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                E
                Er Rajinder Katwal
                from Mohali, Punjab
                Jul 13, 2018
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                Address: 174101

                Airtel deducted 45 rs on 24th May of 2018 for 15 days from my balance at the time when my mobile was kept idle on desk . "What is this Red Chilli ?" and why my balance got deducted fraudulently. I never requested to activate such service. I will file a strong case against such malpractice and teach them a lesson.
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                  A
                  abhi5987
                  from Mumbai, Maharashtra
                  Jul 13, 2018
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                  Address: 122004
                  Website: www.airtel.in

                  Recharge transaction was done for mobile number [protected] on 30th May, 2018 of 448 Rs. 1st transaction number[protected] payment got failed. but the money got deducted from the account. so again i did another transaction of rs 448 with transaction no.[protected] which got successful. also money got deducted from my account for the same.
                  for the both transaction, complaint done to SBI bank with ticket number [protected], [protected] says that both the transactions were successful and the money of 1st fail transaction is with the merchant i.e. airtel.
                  so please revert the money of rs 448 back to my account or to my mobile account.
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Prajwal Eliya
                    from Bengaluru, Karnataka
                    Jul 13, 2018
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                    Recieved a message early morning at 2 47 am saying WHATSMOB service has been renewed at 150rs for 30 days. It's rare that I have such account balance, but when I do have Airtel never fails to impress with it's fraud and scams.
                    I deactivated it, but I need a complete refund. They can't play with customers everytime. And this is not unintentional at all. Everytime somebody has balance 8/10 times they play these tricks and then lamely answer we don't know or you yourself activated it and such stupid stuff.

                    GROW UP CHEATERS !! FOR NOW GIVE ME BACK MY MONEY!!
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Arish Ali
                      from Ernakulam, Kerala
                      Jul 13, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500082

                      Yesterday after recharging my airtel prepaid no. With 150 rs i got another message within 5 minutes that 35 rs have been deducted for the namkeen pack, since i was not using airtel since 5-6 mths i never activated that service. Sms provided me one no. To deactivate the service, when i called that no. The service was deactivated but 35 rs were not returned. I want my 35 rs back.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Sudhinmandy
                        from Bengaluru, Karnataka
                        Jul 12, 2018
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                        My wife has travelled to Thailand... and she tried to activate 1199 plan which is international roaming plan and the amount is deducted and the plan has not been activated even after a day. I tried to raise a complaint here in India but they wanted min 2 authentication which even the subscriber have forgotten other than mail id. As it is 9 years old connection. And they dint not find a solution for it.
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          from Delhi, Delhi
                          Jul 12, 2018
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                          Address: 122001

                          I have paid Rs 1000 on[protected] at about 09:22 hrs through PAYTM, for recharge of airtel digital TV ID . But by Mistake i have entered wrong DTH ID [protected]
                          Please rollback this transaction from and credit to my DTH ID [protected]
                          My Registered mobile number is :- [protected]
                          My Registered email id is :- [protected]@gmail.com/[protected]@gmail.com

                          DTH location is :- Gurgoan Sushant Lok phase 1

                          Please do a needful help.
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            Mandyaal Raj
                            from Hajipur, Punjab
                            Jul 12, 2018
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                            Address: Mandi, Himachal Pradesh, 175024

                            I am using Airtel post paid mobile number [protected]. More than 10 times I approached to the store with my request to change plan from post paid to prepaid. A month back I got a new sim but till now plan not changed. Airtel is charging amount of 500/- every month. I am facing problems with Airtel. As my usage is nil so why should I pay for. I also called to customer care but no body is ready to solve the issue. Now only option is left to approach to Consumer Forum.
                            Airtel customer support has been notified about the posted complaint.
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                              N
                              Naini Sachdeva
                              from Delhi, Delhi
                              Jul 12, 2018
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                              Address: New Delhi, Delhi, 110085

                              I am naini and i am using [protected] since 3-4 years as a postpaid number.

                              4 July - I registered a complaint to convert my postpaid number into prepaid number
                              6 July- I received confirmation via SMS
                              8-july- I recharged my phone with RS 499, 10, 20 but outgoings were still not working I called up customer care on 121 and 198 but they didn't help me. Since it was a Sunday Airtel store was closed.
                              9 july- I send someone on my behalf since I was traveling.
                              11 july- I went to Airtel store they registered my complaint when I ask for solution that lady started shouting on me.
                              12 july- today also my complaint it not resolved yet.

                              When everything work is dependent on phone on those days my outgoings are not working.

                              Airtel customer care is not supporting. Airtel store not supporting.

                              Who compensate the loss of rs 15000
                              I have beared just because of my phone was not activated.

                              Kindly resolve
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Subhashini176
                                from Bengaluru, Karnataka
                                Jul 12, 2018
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                                I have been using airtel number for past 13 years. Initially I was subscribed under prepaid plan but after mandatory linking of aadhar there was some verification issue so I decided to switch to postpaid plan for a while before reverting to prepaid. Here comes the best part. As per airtel official the plan was active from Jan 11, 2018. But I wasn't able to use the network. I stay away from home town and during my next visit I enquired them what was the issue. They recommended to change the sim card and surprise surprise bill amount was generated without network being on for single second for whole month. I contacted the customer care but no avail. (usual flippant answers) Now airtel official promised that I will be able to switch to prepaid after using postpaid for 100 days. Every time I visit these ppl (remember I stay away from hometown) they have been anything but cooperative. I already paid close to 1200 without using this network. And a late fees of 100 is charged now(as there was delay for 2 months for Bill amount of 470). My credit limit is 1400, it makes no sense I should be paying 100 for 470 rs bill. I am still facing tough luck changing this number to prepaid. I swear this is the last time i will use airtel.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Spiderfan Priyanshu
                                  from New Delhi, Delhi
                                  Jul 12, 2018
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                                  Address: Hathras, Uttar Pradesh, 204101

                                  My airtel speed is too much slow even slower than 50kb/s for loading a page i have to wait too much i never have seen speed above 500 kb/ps i have tried every operator life vodafone, jio but the airtel speed is slower than all airtel is only best in showing fake ads... before recharging the airtel i used jio on that time i thought the airtel speed will be better but now i realize that jio is the best sim operator and will remain they do not show anything fake and the thing of 50kb/s jio has unlimited data of 65kb/s so i am not satisfied with airtel at all i just wasted my money on recharging on airtel
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                                    S
                                    shit happens airtel
                                    from Bengaluru, Karnataka
                                    Jul 12, 2018
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                                    Address: Bangalore, Karnataka, 530023

                                    I had switched my sim from Bsnl to airtel and using the Unlimited tariff Plan,
                                    From the day One I had facing issue while making Outgoing Calls.
                                    whenever i try to make outgoing calls, most of the times it says all line are busy please try after some time to make a single call i had to try more than fifteen times. I had complained to customer care more than three times and they never seen this issue seriously and saying it will get over. At the end i had only one solution switching my service provider. I really regret to be a airtel customer. [censored] Company.
                                    Airtel customer support has been notified about the posted complaint.
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                                      K
                                      Kashishgoel
                                      from Delhi, Delhi
                                      Jul 12, 2018
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                                      Address: New Delhi, Delhi, 110018

                                      I m kashish goel
                                      My airtel number is [protected]
                                      Complaining about signal network in my home to airtel network
                                      But there is no resolution of my problem
                                      I registered my complain on 4 july but there is no response the network team call daily for taking good feedback only but there is no executive is coming
                                      And there is resolution off my problem
                                      Airtel network is a worst network ever they dont provide good service and cost is highly paid by consumers
                                      Its my first and last time complaining about airtel i will change my all airtel phone number to another service provides like Vodafone, reliance jio
                                      I want to said that please stop doing fake advertising about airtel network because you cannot provide proper service
                                      Airtel customer support has been notified about the posted complaint.
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                                        K
                                        KuldeePriyanka
                                        from Banswara, Rajasthan
                                        Jul 12, 2018
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                                        Address: Darjeeling, West Bengal

                                        Dear Sir/Madam,

                                        1. I had the main balance of Rs 145/- in my prepaid mobile number [protected] till 10 Jul 18.

                                        2. On 11 Jul 18, I had recd following msg from your Company without initiating any action by me to activate any kind of service :-

                                        (1/2) Dear Customer, International Roaming rental charge is Rs99. Due to low balance in your account, Rs.69.06 have been deducted and balance amount of Rs.29.94 will be deducted in subsequent
                                        ..(2/2) recharges.

                                        3. I am surprised to see that today my balance has become Rs1/- from Rs 145/- without choosing any chargeable service or doing any call other than free calls allowed to me as per already opted plan of mine.

                                        4. You are requested to refund the balance of Rs144/- which has wrongly been debited from my above prepaid mobile number.

                                        Regards
                                        Major Kuldeep Tiwari
                                        Airtel customer support has been notified about the posted complaint.
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