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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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R
rajpalsaini
from Noida, Uttar Pradesh
Jul 4, 2018
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Address: Bathinda, Punjab, 151001

Last 3 month:- in airtel network, i had made four mobiles portable, which i have not got any service. I am paying bill every month from 1500 to 1800 rupees.
No any mobile phone is not talking properly. Call waiting and call are not possible. The company is not engaging with me properly.
The company is charging me illegitimate bills.
Kindly suggest me or help.
For this, i need the right judge.
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    S
    Sheetaltandel
    from Ahmedabad, Gujarat
    Jul 4, 2018
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    Address: Valsad, Gujarat, 396195

    My name is tandel sheetal mob no. [protected]
    I was recharge 399 plan by mistake to 398 to aa wish to help that to you i was recharge 1 ruprees and you change to plan 399 to 3 month please help me
    So to solve this problem to you aa was thankfull to and my money is not waste it in 5 gb plan on so please help and change to my plan 3 month

    Thanks,
    SHEETAL TANDEL
    [protected]
    +1 photos
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      P
      Praveen Kumar Rathor
      from Delhi, Delhi
      Jul 4, 2018
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      Address: 203202

      Dear sir/madam
      I Praveen kumar advocate hereby inform you that i purchased a 4g hotspot airtel device and a postpaid number [protected] for net.It is not working well due to poor network since starting.I have been using it since 3 months and paying bill but i am getting 2 g network on it.I have not paid last bill due to not satisfaction of internet speed.Now my number is bared .It is not disconnect.
      So i request you to disconnect this number, because i do not want poor service giving money of 4g service.And do not harassment me.
      Thanking you.
      Adv praveen kumar
      mandi shyam nagar
      g b nagar
      [protected]
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        S
        Shailendra9935
        from Lucknow, Uttar Pradesh
        Jul 4, 2018
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        Address: Jalaun, Uttar Pradesh

        My name shailendra kumar s/o kunj vihari my mobile number is - [protected]
        Mera pata ghararupur jalalpur dist hamirpur hai aaj subha room mera phone aur wallet dono chori ho gaye hai bahut dunda per nahi mile isliye hum apne number ko band kara kar dusra sim nikal vana hai krapya mere number ko band karne ki krapa kare aapki mahan krapa hogi
        Name - shailendra kumar
        F.name kunj vihari
        Add. Ghararupur jalalpur hamirpur
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          A
          ASHFAQ AHEMAD
          from Bhubaneshwar, Odisha
          Jul 4, 2018
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          Address: Jajpur, Odisha, 755019

          I mohammad ashfaq ahemad from-ahmad nagar, jajpur road, dala, jajpur, odisha pin-755019 my mobile no is [protected] i have already complaint to costomber service about 10 to 15 times but till now problem is not resolved so i complaint on airtel internet service and network service, its network quality is very poor and internet also as 2g at jajpur road, dala, ahemad nagar location.i[censored] resolve this problen so i grateful to you.
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            R
            Ram Kishore Moorkuri
            from Bengaluru, Karnataka
            Jul 4, 2018
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            Address: Bangalore Urban, Karnataka, 560067

            I don't have internet connectivity since 16th june 2018, my modem shows fibre optic issue with red led indicator on.in spite of making several service requests to airtel customer care, no one has resolved till date (4th july 2018). Customer care also says that the underground fibre optic cable has the issue and they would be resolving it soon.
            I understand that a connectivity issue is a common issue and this issue occurred almost every month for me. I raised several compliants in the past. They used to take 2 to 4 days to resolve but this time they already took 18+ days and still they didn't resolve the internet connection issue.
            I wish and want airtel to pay me a penalty amount for troubling me by not providing internet.
            Attaching snapshots of the messages from airtel which proves that the issue is continuing.
            +3 photos
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              S
              Surajgup
              from Lucknow, Uttar Pradesh
              Jul 4, 2018
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              Mobile no. [[protected]]. A plan has been recharged on this no. Of 199 o[censored]nlimited calls of 1.4gb data per day for 28 days. By mistaken a recharge is done of 249 on this same no before it's expiry. This recharge is done on 6 june 2018. Can you please help me out what will going to happen with this either it will continue after the expiry of previous recharge or not?? I spend my money on both plans so why i get the value of only one plan. This is wrong. Totally wrong
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                G
                Goutam Sikder
                from Barddhaman, West Bengal
                Jul 4, 2018
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                Address: 741248

                Being a customer since nearly 5 years i was highly satisfied with your service. But since last week i am unnecessarily being harassed as you are debiting my balance in the name of various packs which definitely i have not activated. More then 100/ rupees have been debited and now my balance has declined to 3/ rupees. I will silently move to some other network as you have done robbery in broad daylight. Thank you airtel & probably goodbuy...
                +1 photos
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                  S
                  sshwetamesta
                  Jul 4, 2018
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                  Address: 560006

                  Namkeen pack with a validity of 3 days got activated to my airtel number. Immediately after the sim was recharged. Rs 15 has been deducted from my account. This has happend not only once but several times. As soon as i recharge my account this namkeen pack gets activated without any warning. Please ask them to deactivate at once. I wouldn't be interested in any value added services
                  +1 photos
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                    U
                    Utkarsh Dhiman
                    from Mumbai, Maharashtra
                    Jul 4, 2018
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                    I have been using airtel for over 3 years now. But the way the company treats its customers is pathetic.
                    They can't even provide 70kbs with their 4 g network and their 3g network is non existent.
                    I am currently in aurangabad, maharashtra for 3 months and i'm now seriously considering shifting to a different service as i need a internet connection.
                    Truly speaking this company doesn't deserve the amount of business it gets. It has made them lazy and unresponsive and it deserves all the loses it will get in the future.
                    Even as i write this, this network is not able to load a video in 144p.
                    What else can i say about india's 'fastest ' 4g network.
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                      S
                      Suraj_039
                      from Ernakulam, Kerala
                      Jul 3, 2018
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                      I was doing a recharge for my relative's dth and accidentally recharged with wrong customer id today for airtel digital tv. Details are given below:-
                      Wrong customer id - [protected]
                      Tid[protected]
                      Time - 4:25 pm
                      Date[protected]
                      Recharge amt - 300

                      I request you to either refund the money to my account or transfer it to following dth number.
                      Customer id - [protected]
                      Looking forward for your response.
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                        D
                        Deo K
                        from Chandigarh, Chandigarh
                        Jul 3, 2018
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                        Address: Mohali, Punjab, 140301

                        Today i recharged with rs 424 in the morning. Everything was working good before recharge. But after recharge channels are not coming and showing error code-6. I have already contacted customer care for 5 times since morning and each time i got different solutions from customer care guys. It seems they are making fun out of the customer.

                        Can airtel dth team check and resolve this issue or take your dabba and refund me for your garbage?
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                          vipin_arcgate2
                          from Jodhpur, Rajasthan
                          Jul 3, 2018
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                          Address: 313002
                          Website: amazon.in

                          Dear sir,

                          I made a recharge on wrong number ([protected]) for inr 448 using amazon pay. After that i recharged correct number ([protected]) again as it was too urgent.

                          Then i approached amazon and airtel both in next 5 minutes but both said they can not help me on this.

                          Please get my money reverted in my amazon pay as a paid using amazon pay balance.

                          I kindly request amazon / airtel to address my issue and get my problem solved.

                          Thanks
                          Vipin sharma
                          [protected]
                          +1 photos
                          Airtel customer support has been notified about the posted complaint.
                          Jul 21, 2018
                          Updated by vipin_arcgate2
                          Airtel People called me and said problem with be resolved in next 4 days but nothing happened ..

                          Quite Embarrassing...
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                            R
                            Rahul shinde8809
                            from Surat, Gujarat
                            Jul 3, 2018
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                            Airtel me 399 ka recharge krwaya lekin net chal hi nhi rha. Customer care wale keh reh ki thik kr rhe h lekin kb tk hoga bta nhi rhe. Daily ka 1.4gb data use hi nhi kr pa rha. Ab ye keh rhe ki tumhare area me 4G network hi nhi h. Or keh rhe aapne chek krke recharege karana tha. Jbki inki website pr 4G net available bta rha is area me. Or agr 4G nhi h to km se km 3G to chalna chahiye
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                              L
                              Love Kesh Rawat
                              from Delhi, Delhi
                              Jul 3, 2018
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                              Address: 110094

                              Am facing problem of call drop or call ended automatically from last 1 month. Sometimes call didn't connect, and sometimes i can't able to receive call but in message it shows miss call. I complained earlier about that but the progress is at its resting place (Zero).
                              I even not able to make call during emergency time.
                              I hope someone gonna listen my problem n take appropriate required action.
                              Thank you
                              Airtel customer support has been notified about the posted complaint.
                              I am also facing the same issue and still airtel have not resolved and closed the case without intimation.. this should be taken seriously..

                              I dont see any update on the case logged from me
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                                K
                                kva888
                                Jul 3, 2018
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                                Address: Chennai, Tamil Nadu, 600032
                                Website: www.airtel.in

                                I would like to raise a formal complaint in regards to my Airtel Prepaid connection - Number deactivation. My airtel number has been deactivated since last few weeks and I have been following up with airtel customer service for more than a week without any success. I have contacted airtel customer service on Phone, went directly to the Airtel showroom and also seeked assistane on the twitter handle. I haven't got any update on the next course of action to get my Airtel number back. Airtel customer care ask me to go to showroom and in turn they ask me to contact cutomer care online. It is going in circles and the case is not progressing Could you please advise on the process to register a formal complain on this issue?
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                                  Nehi
                                  from Mumbai, Maharashtra
                                  Jul 3, 2018
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                                  Website: Www.airtel.in

                                  Since last month im facing issue with my bill & rental. I have opted the plan of rs.399 with 6 months discount of rs.100, which git expired last month.
                                  I raised a mnp request but your ghys called up & said they will waive additional rs.100+18gst from my bill & keep active 100rs. discount for next 1 year. I was agreed & make the payment to continue the service.
                                  But this month you guys had sent me bill with the same rental & also added last month waive off money rs.118. I had complaint on 29th june then your floor support jaikrishna committed that the last month & this month add. charge total rs.236 will waive off & also activate 100rs. Rental for one year in next 48 hours also i will get a call to confirm the same but still the chargea not waived off also plan not discounted. Im no longer want to be a airtel user, kindly disconnect my no. Im mot going to pay single extra penne over my regular charges & disconnect my no.
                                  Im fed up with airtel never suggest anyone to take your connection, you guys are worst to fulfill commitment.

                                  Regards,
                                  Ashish Agrawal
                                  [protected]
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                                    S
                                    SWATI CHUGH
                                    from Bengaluru, Karnataka
                                    Jul 3, 2018
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                                    Address: 144001

                                    I have recharged my number [protected] with recharge of 49 rupees from paytm with details as 1. Operator Reference Number:[protected]. Recharge number: [protected] 3. Date & Time of order: 03-Jul-2018.
                                    I havent received any confirmation or balance update. This has happened to me like 100 of times .You people dont have terms and condition clear. Its for one day validity, and ofcourse we cannot contact you directly and you will contact back when whole story is over. You are in industry of providing services to customer not robbing off them from their hard earned money. I would really like to hear soon from your representative
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                                      Santhi Manipudi
                                      from Narasaraopet, Andhra Pradesh
                                      Jul 3, 2018
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                                      Sir/madam,
                                      I've recharged my prepaid mobile no [protected] with 92 rupees for 6GB data-7days on 6.00pm TransID [protected]. But i didn't get 6GB data. I've checked through *121*51# and my airtel app both showing that 1.4 GB screenshots attached (my present pack is 509/- 1.4gb daily data 90days) even I've approached customer care 4 times they said to raise complaint and their answers are in irresponsible manner.
                                      I've attached all the screenshots So kindly look on this issue and solve the issue at earliest possible.

                                      Please find the attached files and do the needful
                                      +6 photos
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                                        kishanshiyaliya
                                        from Ahmedabad, Gujarat
                                        Jul 3, 2018
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                                        Address: Ahmedabad, Gujarat, 380051

                                        I have recharged my DTH connection with Rs. 125 at 14th Jun, 2018 through "My Airtel" android application and as per offers applied, I should get Rs. 100 cashback but more than 15 days left and till now I haven't received this cashback.

                                        They don't have any support or email link in "My Airtel" application.

                                        I have tried to call customer care number[protected] which is given at https://www.airtel.in/personal/money/contact-us but its not working.

                                        It says "Please check the number you have dial"

                                        So I have to file complain here.
                                        Airtel customer support has been notified about the posted complaint.
                                        Jul 21, 2018
                                        Updated by kishanshiyaliya
                                        More than 15 days gone after complaint and still no response from Airtel.
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