Airtel Complaints & Reviews

My Airtel mobile no: [protected]...
Airtel May-2018 bill, was Rs. 467.67.ps which was Paid on June 11 - 2018 vide (Txn ID[protected] but this month sms received that i have to pay Rs.902. (My package was fixed at the time of connection taken is Rs.399/- per month only) excluding taxes.

I would like to talk with Airtel employee but no one is available on line,
and i have seen many complaints in online even though Airtel is responding.
This is my complaint.
Kindly treat this mater as very important.

If there is no proper reply from Airtel then i go to consumer court.
Kindly reply to me

I harpreet singh 1487/4, rani bagh delhi 110034 applied for broadband on 22-06-18 & made payment of rs. 500 by cheque no. 828322 sbi shakur basti delhi 110034

Mob: [protected],
CEF No. 11148107

after 2 days i gt a call that there is no availabity at my location
i toid to return my documents n cheque
but my cheque has bn cleared
n no broadband
u r requested to refund my amount of rs. 500

I have obtained a new connection in the month of May 22nd 2018
They told me that the monthly charges will be 990 plus taxes

and the prorata bill will be done for the month of May since the connection is taken only on 22nd May 2018

I have received a bill for Rs 1460/- stating the bill for 17th May to 16th June even though the connection is taken only on 22nd

I have paid the bill on 5th july vide your Receipt No: 66494703 Transaction Ref No: [protected]

I have paid form my sb account online and also got a sms receipt

Again i received a mail saying the bill for 17 May-16 June 2018 as Rs 961/- and to be paid before july 7th 2018

I have also went and saw my account and it shows receipt of Rs 460 and Rs 500 on 25/6/18 which your people told it will be adjusted in the coming month bill

I don't know why you are sending two bill and the first bill which i have paid is Rs 1460/- which is against what the rental told me that too charged for the period which i have not used the internet and land line also.

Kindly make the repayment of the excess billing i have paid to me and check you account how you have charged Rs 1460/- and again sending a bill for Rs 961/-

i have switched over from ACT and they are giving more options as come back options
The way you treating the customer i am not happy

you have also registered a wrong cell no, my cell No is [protected] kindly change the same in your account
Hope you will reply to the customer

Hi,
I have two aritel number of my family member. I processed those number for porting to another company on 4th of July 2018. Airtel customer care called me on 5th of July 2018 requesting not to do port to other company as they have offered me that if I do recharge Rs. 399 the I will get 82 day of validity they will cancel the port code . But I got only 70 days of validity instead of 82 days.
Please help to get actual benefit.

Please find the numbers.
1. [protected]
2. [protected]

Regards,
Riddhiman Nath
[protected]

We at dahisar west, kandarpada, mumbai, has been have Airtel range issues for a week now. zero range. On calling your customer support they said we are not in area of coverage and new tower is under installation. I have been living in the same house for 3 years now and i had no such issues earlier. This is the mangrove area and trying to put up another tower will kill all the tiny living things ... this is the only place where you can see some wilderness...I have seen birds dissapear in my home town with the instalation of new towers. Please do not come up with excuses to put up new tower..it was working fine till past one week. The image is from your own website that states that there is excellent service in our area.

I have been in touch with Airtel team from past one month.

Please find attached the receipt for the payment i have made for the broad band.

I have sent several emails as well as visited their santacruz branch where i brought the device from for the refund as they could not able to installed it.

but till now they are giving some or other excuses and from past 3 month not even reply from them.

I am help less now as they are cheating the customer.

.YOUR ALL SENIOR MANAGEMENT TEAM IS ONLY INTERESTED IN THEIR SALARY, NOT IN YOUR CUSTOMERS, IT IS HIGH TIME YOU WAKE UP FOR YOUR CUSTOMERS & SHAREHOLDERS. YOU ARE STANDING ON CROSSROADS, IT IS TIME FOR YOU TO TAKE STOCK OF THE SITUATION, CLOCK IS TICKING FAST.
Poor Quality of Signals

I am customer of Airtel for a very longtime. My present no. is with me since 2009. I am quite dis-satisfied customer for last Six Months. In my house, there is a serious issue of signals. Now a days, even outside house there is a frequent call drop and poor connectivity problem.

Dear Mr. Sunil Bharti Mittal, This may please be treated as a wake up call for you and your large organisation. Your service team is sleeping and just misguiding you. They are putting up customer satisfaction fudged figures. On the ground, there is a lot of dis-satisfaction. I am crying for last 7 months for good connectivity. No action. Your people fudge the reports. They are capable of providing customer a very temporary relief till the time call centres registered customer voice stating that my complaint is over. Within next 48 hours, they are facing the same problem. This is manipulation of highest degree. I am not in a position to understand as why you are not taking your customers seriously. This is the biggest crime one can commit with the business " NOT LISTENING TO CUSTOMER VOICE"
One question; why your senior people are inaccessible to your customer? Why only call centres ? Your senior management has no pulse of the market. WAKE UP < WAKE UP > WAKE UP Shriman Sunil Bharti Mittal ji. Your salary drawn people are only interested in their salaries & perks, not in delivery. It is you who have to see your business.

Sir,

I did not the get the recharge benefits of the attached Invoice bearing No.[protected], dt.[protected].

I have been suffering huge problems by AIRTEL MOBILE SERVICES since long back.

Please look into the matter personally and please redress my grievance at the earliest.

Thanks & Regards,

ANAND. V,
Cell Ph. No.[protected],
E - Mail: [protected]@gmail.com

I have plan of 1.4Gb per day plan. But I never use it any day. The Airtel debit the data balance on its own. When I connect to laptop with in two minutes half GB is debited. I opened mail and download a file less than one mb my all data 1.4gb is debited. This happens every day. I use only basic uses like WhatsApp, mail, etc. No downloads but data is debited. When I am having plan of BSNL of 100mb it's more than enough for me for checking mails and WhatsApp. Now with out any use 1.4gb I'd debited. Really cheater company.

Hi Sir,

I want to convert my Airtel postpaid connection to prepaid connection.

For this purpose multiple times visited the Airtel customer care service centers but every time they are telling some stories

Not converting my connection to prepaid .

Today I went to Marthahalli Bangalore Airtel customer care service center which is near by marthahalli kalamandhir branch .I was entered in to branch 7.25 PM .I was asked her she replied their working hours are over.I was asked her up to 8 PM you support like that no luck.

Not only single time.multiple times they are doing like this only .I am paying the bill unessarly with out using more calls.

When I saw the working hours on their board it is having morning 10 AM to 8 PM.

It is clearly prooving her lazyness with her work.

Is it way to bahave to the customers.

I need your justification about this issue also I need your reply from higher management.

Bangalore - Marthahalli Airtel customer service center near by kalamandhir

I don't know customer executive name but she is on duty on July 6 2018 time we visited around 7 to 7.30 PM.Based on this details you people can guess her.

zakhee.[protected]@gmail.com

Do not ever buy Airtel mobile service. They will cheat you and provide zero signal n service. Worst experience i ever had. My complaint for network issue is pending for 3 months and no response for Airtel team. Do not go with Airtel its WORST.
I was cheated my Airtel representative saying that if i pay dues i will be successfully allowed to PORT OUT. But as soon as i made the payment they simply refused to do so and asking for more payments. They are not at all trustworthy.

I m using airtel mobile and every month i pay 943 bill but when i want to use 4G to watch live tv channel on airtel own app airtel tv speed is less than 2G only buffering i m attaching video of 58 secs u can yourself see i camt watch only buffering while watching a live cricket match on airtel app.
This is disguting and fake airtel promise poor 4G SPEED no one is bother to solve this complaint.

Dth customer id [protected]-001 [protected]-002

am using airtel dth.Every time they r cahrging idle maintenance fees of rs15.Since its a prepaid account whenever we can need we can recharge.My monthly charge is 654.When i spoke to their customer care executive name selva speaking very rude.(06/07/2018 time 9.26pm).Airtel has become very worst.Can i get a resolution for this.Airtel says no refund for this.None of the other dth operators charges late or idle fees.

I have complained to you many days ago but you also did not help me to solve the problem and give us our right.This is why our India is not going forward because of this type of working and attention paid by you the one o[censored]s.You have been assigned to work for the betterment of the people but you refused to do that.When you will solve my complain when my internet pack's validity will be over.I want to to stop using airtel service and encourage others to do the same and tell them about what service you give so they might not suffer.You might be well aware of the reality that a small spark is enough to make a wild fire.

I went to the air tel store in Whitefield Bangalore. The one located near vydehi hospital. I felt harassed by the agents for they made me run to their store without giving me a vital information. So my going to the store and spending 20 mins was uncalled for. I wish they had not held the information back. I am not happy. I think the guy's name who attended me is CHETAN. He must be given a training or the feedback must be shared. Dont harass your own customer.

Today on an earlier visit he proposed me to take the nano airtel sim which will get activated within 4 hours. Later when i went back to the store with the aadhar details as i had forgotten earlier they said i ll not receive any sms for 48 hours which was like a thunder shock. I dont need the nano sim if the messages are not available to me which are important. It clearly was a harassment, had they said it at the beginning i would have not come. Anyways i am not very optimistic about help from air tel but i just hope in case someone reads it.

I have opted for a 700 Rs plan Internet plan, while my billing is exceeded 825Rs in this month .What the hell is this.When we opt for a plan we expect to pay that much only.My first broadband bill payment was for 750 Rs.As you are charging us in the name of taxes, you should provide us with the billing cycle process and an estimate of how much will be paid every month.

This is insane that you show us the plan of normal rates and bill us for higher rates.Even if the taxes are collected an increase of 50Rs is fine but this time i am charged 125Rs extra.

BroadBand Account Id:[protected]_ap
Name:K Lakshmi Kavya

And unless and until you answer us for this I am not going to pay the bill.

I ported my mobile no. [protected] from Reliance GSM to Airtel, Airtel store thanishandra main road Bangalore gave me postpaid plan of Rs 199 unlimited call national & local Unlimited Roaming and 1 GB per day internet data after 6 month they changed my plan to Rs 399 without any notice when I asked they said Rs 199 offer was there for only 6 month after porting they said Rs 399 plan I will unlimited call national & local Unlimited Roaming and 20 GB internet data I didn't have any option so I continued after that I moved to Gurugram here I was getting a bill of Rs 430 to 470 I thought that must be Rs399 +GST but l got last month bill of RS 1752 then I inquired with the customer care they have charged me roaming which is free in my plan and they are asking me to pay the whole amount.

Hi All,

This is worst service that I am passing with. I turned airtel Prepaid to Airtel Postpaid and took a Plan of 499(Amzaon Prime + Airtel secure ). The thing is that my this Postpaid Number got activated on past sunday and I still cant use Amazon prime and My airtel Tv too.
I was calling Customer care Executive from the last 4 days to get it resolved but nothing worked upon as they Guys keep on saying that I will get a call from the concerned department . Its been 4 days I have received the single call yet.
I am now frustrated with the airtel services.
The call drop issue I am facing .On the Other hand, Amazon prime and My airtel TV .

I am going to close this postpaid plan and Airtel number too if this not get resolved by the end of the Day.
I am using the jio service as well which is literally far better than this airtel services You guys keep on making the fool from the last 4 days that issue will get resolved .
Again when I called today, SHivani the CCE told me that It will get resolved withing next to 48 hours.

Close the Plan or resolve the issue asap without any IF and But.

Airtel Digital TV Customer I'd - [protected]-001 pH [protected] - service request unattended

Channels which used to air Fifa world cup have been disabled since 10 days on my account. The error code shown is B001, where as other channels are working fine.
For this I raised a complaint 3 times over 5days( service request no.[protected], but unfortunately no one has turned up to resolve it yet. I have made at least 10 calls and about 10 emails..No one is yet bothered to resolve the issue I need the refund of the money i have paid for the service i did not recieve, also Airtel has to pay for all this hassle

I recharge on 26 June of rs-104.But in rs-104 I get only 1gb data daily for 26 days.Hence on 3rd July I call customer care for information about if I recharge the same amount I will get 2 gb data or not.They say yes.I call 2 time on 3rd July and they say yes 2 times.Hence I recharge today but I does not get benefit.I only get 1gb data.Today I call to customer care no and they say you are not get 2gb data you get only 1gb data daily.