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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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K
Karthigaasri
from Chennai, Tamil Nadu
Aug 6, 2018
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I have been facing issues with my postpaid Airtel SIM for the past three days. I called the customer care for many times complaining about the same. After many calls Customer care confirmed that there is a problem with the SIM and suggested me to go to an Airtel Store to get a duplicate SIM. As suggested i went to the airtel store and got my duplicate SIM by 12:45 pm today(06/08/2018). The store executives told me that the SIM will be activated in another 4 hours. But it's been 5 hours now and still not activated.

I am suffering a lot with no service for the past three days, that too for a postpaid service. Please resolve it as soon as possible or i have no other choice than to go for another Telecom service.
Aug 7, 2018
Complaint marked as Resolved 
I went to the airtel store again and they said like they have a server problem and will resolved in another 2 hrs. But it wasn't. Finally it was activated after 18 hrs.
Airtel customer support has been notified about the posted complaint.
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    A
    Amin Firnash L
    from Bhavani, Tamil Nadu
    Aug 6, 2018
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    Address: Madurai, Tamil Nadu, 625106

    I bought 4g hotspot from a nearby airtel showroom. And paid rs.4200 for 6 months plan. From january to june, by june 28 i stopped using it. Now after a month they have sent a due bill for rs.825 saying that i must pay it, no matter whether i'm using it or not. And i wasn't informed about this while buying the device or plan. Now they started calling me daily for several times to pay it.
    Airtel customer support has been notified about the posted complaint.
    I have not made any transection but getting OTP for completing transection from airtel.
    It appear like this
    Hi, One Time Password for your Airtel Mobile Transaction is 3208. Please use this OTP to complete the transaction.
    I got 4 messages like above
    Please insure safety.
    Dharmendra Singh
    Mgcg Vishwawidyalaya's reply, Aug 2, 2018
    My mobile number which got such massages is 9425884337
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      K
      Krishna Jogdand
      from Pune, Maharashtra
      Aug 6, 2018
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      Address: Parbhani, Maharashtra, 431503

      I don't know why my Sim card off, since
      5-6 day's my card is off
      I contacted customer but no one can help me out all about ###
      I can't changed my number because only once I used last 8 years
      So how can I get another
      When you read this plz try to figure out my situation
      I don't know you can solve my problem because there's is no one need can help someone just try to growth of business
      Airtel customer support has been notified about the posted complaint.
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        V
        Venkateswarlu Mallapuram
        from Vijayawada, Andhra Pradesh
        Aug 6, 2018
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        I recharged july 31, 2018 with 199/- unliitted voice vaalla, 1.4 gb per day, 100 sms daily with 28 days offer, but from today onwards calls, data are stopped and says your balance is low please recharge. From my mobile calls are not going. Mobile data also stopped. But wifi is working please resolve my problem as early as possible. I complained through mail.
        Airtel customer support has been notified about the posted complaint.
        Aug 06, 2018
        Updated by Venkateswarlu Mallapuram
        We. Are missing so many ca l l s
        My sim card is not working from more than one week no signal is coming and if I put it in some other phone like it came sim rejected. It's Airtel sim I have been using from 5 years. There is cross sign at right corner of picture attached it's just coming like that.
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          F
          Faizalali. D fun I u
          from Salem, Tamil Nadu
          Aug 6, 2018
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          Address: 636007

          Dear friends please don't use airtel secure its completely waste of money . i did for my handset... After my handset got damaged the insurance was not claim to my handset and the answer was given by them was so stupid from airtel customer care. airtel customer care executive was asking me why don"t u take care of your handset because of that only your phone got damaged, for this reason we don"t provide insurance. i am asking only one question if i they want me to take care of my handset with that so care, then y the hell i should invest my money on insurance called airtel secure.
          Airtel customer support has been notified about the posted complaint.
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            B
            Balajix
            from Mumbai, Maharashtra
            Aug 6, 2018
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            Address: 400074

            My mobile internet working very badly means 1.5 gb data per day i m using only 200 mb google n all r not working any thing... N newtork is very bad... Means cal also not coming & incoming call comes the voice is breaking...& i had registered my complaint 5 times to customer care they were not... Resolving.. My prblm... Plzz fast as possible resolve.. It
            Airtel customer support has been notified about the posted complaint.
            I am facing worst internet connection and network issue since 2 weeks in my mobile, can you please check.

            M.N: [protected]

            Email : sahu.[protected]@gmail.com
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              V
              Vinod Saraiya
              from Mumbai, Maharashtra
              Aug 6, 2018
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              Address: Mumbai City, Maharashtra, 400092

              My aitel mobile no. Is [protected].
              I am not getting any calls from any landline no.
              Since we are the senior citizen with vision problem for my wife.
              When i am outside, my wife is not able to contact me.
              This has put us in very serious condition. Every 5 minutes, i have to contact my wife, asking, is there any difficulty?
              Airtel gallery people are not able to help.
              They say we have forwarded the complaint to our company. You have to wait for 3-4 days.
              Check after 3-4 days.
              Even after that, if the problem persists, whom should we complain.
              Regards,
              Vinod suraiya
              Mobile: [protected]/ lanline no:[protected].
              Airtel customer support has been notified about the posted complaint.
              The following pics are the prof of activation which is completely done fictional way.
              I didn’t even asked for permission to do s...
              I want my refund in my prepaid acccount
              I forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 1500 in my a/c. would you please do the needful.
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                B
                Bikash Pattanaik_bicky
                Aug 6, 2018
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                Address: 759116

                Hello team,

                I am getting no network in past 2 days. While talking to the customer care, they told me that my number is deactivated due to no recharge. But i did recharge on 23rd june 2018 but even though it got deactivated without any msg.

                Can you please help me to reactivate my airtel sim card "[protected]"?

                Please try to understand, i am using this number for everything where the phone number is mandatory.

                Thanks,
                Bikash
                Airtel customer support has been notified about the posted complaint.
                Dear Sir,

                I Loss the phone and sim, Please kindly arrange duplicate sim number [protected], plz kindly provided duplicate sim

                With Reagrds
                Aditya pharmacy
                RC Puram
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                  S
                  Sandi_arpi
                  Aug 6, 2018
                  Resolved
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                  Resolved

                  Address: 1205
                  Website: 56789.airtel.in

                  Airtel auto activated his mobile entertainment services like funzone, gamepind, fungames in my airtel mobile number-[protected]. It's happen third times when my number become international roaming in bangladesh. First it's started 23rd june 2018 when i am receive a message from airtel is"thanks for choosing funzone on your airtel mobile. You have been charged rs35.0 for 7 days". Again another started on 29th june 2018 when i am receive a message from airtel "thanks for choosing fungames on your airtel mobile. You have been charged rs75.0 for 15 days.
                  Rewnewed services again rs35.0 funzone 30th june2018 & 7th july 2018.
                  30th july 2018 again i am receive another message from airtel"gamepind service has been activated @rs30.0 for 7days. Txn idn[protected].
                  Aug 16, 2018
                  Complaint marked as Resolved 
                  no email send me by the company and no call. also today 16-8-2018 i am received another masageby the airtel "SpuulMovies service will renewed tonight on your Airtel mobile @Rs150.00 for 30 days". I am not subscibed the service. Airtel looted innocent people. if they didn't anything in this matter. I am take legel action against airtel.
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    Mohammad Shakir Pirzada
                    from Srinagar, Jammu and Kashmir
                    Aug 6, 2018
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                    Today from 2.00AM I am not able to use internet and call services. While trying to do a call it says balance is low. I have an unlimited plan upto 11 august 2018. and today is 06 august please help. It is completely a blood sucking process. I had some important tasks to do and I am not able to and that too after paying a hefty amount to them
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                      Nitant shrivastava
                      from Raipur, Chhattisgarh
                      Aug 6, 2018
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                      Address: Dehradun, Uttarakhand, 492001

                      I m Nitant shrivastava i have postpaid number i want to change into prepaid i submitted all formality and amount of first recharge also but katoratalab raipur chhattisgarh airtel store till now does not do first recharge this is your good service i will swich from airtel and chose jio insted of ghatiya airtel.
                      Airtel customer support has been notified about the posted complaint.
                      Aug 06, 2018
                      Updated by Nitant shrivastava
                      Yoir airtel store represent very bed and fraud image of airtel
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                        B
                        Balasubramanian Balachandar
                        from Belgaum, Karnataka
                        Aug 6, 2018
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                        Address: 560100
                        Website: Airtel

                        Hello team,

                        I have recently chosen airtel for new broadband connection and i have paid a sum of around rs.6018 as advance rental for 999 plan. The sales girl who called me with respect to my online request and made me to pay online on 4th august and promised to give connection on 5th august. But after payment she hasn't responded to any of the calls or replied to my queries.
                        I feel like i have lost my money. Please help me to get the connection done as soon as possible. My details are as below.

                        Name: balasubramanian
                        Plan: 999 (Advance rental for 6 months)
                        Paid: rs.6018
                        Caf no: 80115170
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Sara Manha
                          from Bengaluru, Karnataka
                          Aug 5, 2018
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                          I had recharged my phone for 149 rupees on 22nd july 2018. It has unlimited calls. I received a confirmation message too. But whenever i'm trying to call it says my balance is below 10 rupees so i cannot make an outgoing call.. And on airtel site it doesnt show that my last recharge was on 22nd july... It shows 20th june.. Which was my second last recharge. Pls help
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            ckgarg
                            from Raipur, Chhattisgarh
                            Aug 5, 2018
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                            Address: Alwar, Rajasthan, 301001

                            Very Poor Service by Airtel.
                            Complained no. CGPSC[protected] noted on 28 June, 2018 time 11:47 not resolve yet. Very Poor Service. Again noted a second complained, Complained no. C4GSP[protected] no satisfication answer given by Sr. Office Rajat and call dis-connect without complete listening user Problem. Shameless service...
                            Aug 05, 2018
                            Updated by ckgarg
                            Very Poor Service by Airtel.
                            Complained no. CGPSC[protected] noted on 28 June, 2018 time 11:47 not resolve yet. Very Poor Service. Again noted a second complained, Complained no. C4GSP[protected] no satisfication answer given by Sr. Officer Rajat and call dis-connect without complete listening user Problem. Shameless service...
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                              Saurav Bhagat
                              from Samba, Jammu and Kashmir
                              Aug 5, 2018
                              Resolved
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                              Resolved

                              Address: Jammu, Jammu and Kashmir, 181141

                              My airtel no [protected]
                              We are facing issue in our permanent address (Vill trindian p/o ramgarh tesh&distt samba)
                              Pinecode 181142
                              We facing network issue from last 6 years

                              We are continuing complaint but airtel company not resolved our issue
                              Airtel company say we are working on it but no change in our network issue

                              And in our village all users are suffering for network issue
                              In our village there is approximately 300+ yours
                              So please help

                              I also continuing complaint in there on consumer complaints but you are also not taking any action
                              Why?
                              Jul 5, 2020
                              Complaint marked as Resolved 
                              Sir I complain so many time in airtel Company but nobody lossion
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                Neeraj Dubey.
                                from New Delhi, Delhi
                                Aug 5, 2018
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                                Address: 135001

                                Hi,
                                From last 1 month I am facing much problems regarding my data connection speed.
                                As I have recharged my number with 4G pack but getting speed of 3G,

                                Complaint about above issue to Airtel customer care and no improvement observed.

                                Regards,
                                Neeraj Dubey
                                [protected]
                                [protected]@gmail.com
                                Airtel customer support has been notified about the posted complaint.
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                                  Madhusushan Reddy Gongalla
                                  from Hyderabad, Telangana
                                  Aug 5, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500 044
                                  Website: [email protected]

                                  Date: thu, 2 aug 2018 18:20:47 +0530
                                  Subject: my roaming recharge ₹1200 had been wasted because the plan has not activated

                                  I had been your airtel customer since many years. Recently i have recharged for roaming to both china and nepal for ₹1200 (Unlimited incoming call and 250 min outgoing) in your airtel office and before recharging i have asked them twice they said that it will definitely work. After reaching to china the calls were not outgoing nor incoming. I had faced many problem since i couldn’t contact to india to my home so to inform i have reached there and ther very important calls to other people. Through other phone i have called to your airtel office who made recharge he said that if you add additional ₹500 main balance it will work again i asked them twice, they said surely it will work but the amount got deducted ₹100 for 1 min.
                                  Now i’m in india i went to the same airtel office they are saying that they couldn’t help me. If i won’t get my ₹1200 + ₹500 back i will soon file a complaint against you people for cheating me in this way and because of no phone calls i had faced many problems there.
                                  I request you to kindly return my money back immediately.
                                  Phone number ([protected])
                                  Hyderabad
                                  Airtel customer support has been notified about the posted complaint.
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                                    Physiotherapist Mallesham Madur
                                    from Mumbai, Maharashtra
                                    Aug 5, 2018
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                                    Address: Mumbai City, Maharashtra, 400022

                                    We are getting repeated calls from this number [protected] demanding physiotherapists and nurses. This person is fake and harassing doctors he had enquired on just dial regarding physiotherapy and that's how they get our numbers. But all he is doing is repeatedly calling and demanding home visit for different addresses.
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                                      S
                                      Sunil Kamba
                                      Aug 5, 2018
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                                      Address: Palakkad, Kerala, 678612

                                      Hi,

                                      Since 1 month, i stopped receiving calls/sms for my airtel number +91-[protected] without any notice. I am also not able to recharge my mobile. It is saying invalid airtel number. I was trying to call the customer support and not able to get a proper response. Currently i am not in india and will be back in next week. I need this number to be activated as soon as possible.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Bmkkk
                                        from Vadodara, Gujarat
                                        Aug 5, 2018
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                                        I have recharged 3 times but may balanced was cut.it show 0 RS.i need my money back.when I called customer care.not responding.after jio.your service is too poor.i want to change my no to Jio..if these problem will not solve.so return my balance quickly.my no is [protected]
                                        Airtel customer support has been notified about the posted complaint.
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