Airtel Complaints & Reviews

On 3rd july, 2018 i got a call from [protected] stating he is calling from sbi and said my debit card is going to expire so he wanted the details to renew it. Out of curiosity i gave the number and after some time i again got a call from him asking for otp to complete the process. By the time i could realize it's a fraud rs. 42880/- was withdrawn from my account in 8 different transactions.
The transactions done were to airtel money, oxigen wallet, ola cabs and yes bank. I blocked my card immediately after i say unusual activity in my account.
I rarely use debit card since this account is for my sip and fd’s investments. We tried to call the numbers we received but they pick up the phone and say they didn't take money from our account.
Request you to investigate this matter and help me get back my hard-earned money and give proper punishment to whosoever did this. Also, i am getting calls since this morning from the same person asking to give my mother's debit card details for renewing it.
Date when fraud happened: 03-jul-2018
Fraud transaction details:
Airtel money – rs. 9898/- reference number: [protected]
Airtel money – rs. 14989/- reference number: [protected]
Oxigen wallet – rs. 3999/- reference number:[protected]
Oxigen wallet – rs. 3999/- reference number:[protected]
Ola cabs – rs. 5000/- reference number:[protected]
Ola cabs – rs. 1999/- reference number:[protected]
Ola cabs – rs. 1999/- reference number:[protected]
Yes bank – rs. 999/- reference number:[protected]
Fraud person details:
Mobile numbers:
[protected]
[protected]
[protected]
[protected]

Request you help us get back the amount.

Hi

I have requested for airtel new broadband connection on 21st june, 2018 and submitted all the documents and made 6 month advance payment of Rs.6018
and havent got the connection yet depsite multiple follow ups with customer care and sales person.

Now, since i havent got the connection yet, thus i do not want this airtel service anymore and rather request you to initiate my refund.

I had ordered a mobile phone. After that i have cancelled the order but still i have not received my refund money. Please help me. This is my mobile number [protected]. Please sir refund my money. 12 days have been completed but still i have not received my refund...

I have been using airtel for many years. But this time when i recharge my number ([protected]) amounting to 200, my entire money got detected saying that i have subscribed for vas even though i have never applied for any services. This has happened twice before but the money which got detected this time was plenty. I didnot expect such cheap tactics from such a big company like airtel. I request you to look into this complaint and immediately issue my refund. Thank you.

"dear customer, we have observed no usage for your airtel mobile from the past 30 days. To enjoy continued services, please make an outgoing call /sms or use internet from your mobile."
This is the message i am getting daily even if i use my phone to call occationally in a month while roaming. Also i am getting system calls alerting me to make a call from my prepaid number. That costs me if i answer to those calls, since i work in another country.
Why do airtel pushing me to loose my money. Anyway they are deducting rs.99 monthly towards for roaming service.

Is looting becomes legal?

Amount deducted from bank but failed bill payment with airtel. Dear, i have made airtel online post paid bill payment on 14 june 2018 amount got deducted from hdfc bank. Payment successfully. Money deducted from my hdfc bank. I have not received any refund to my bank after that. This is scam by airtel. Details are mentioned below: bank : hdfc:[protected] amount : rs.3251.00. Airtel dth customer id: [protected] kindly look on to the issue and resolve it asap. Thanks kannan.

Hi,

I am facing an issue while trying to change my mpin as it has been blocked. I know, what is my pin but its been blocked previously so want an attempt to login again or change it with the details.

Issue:
1. I dont know what is the first name. Last name or dob. Whether it's asking details of my adhaar card when i did my kyc or something else.

2. I know my mpin. As you know, it's in blocked status so what is the best way to get my mpin access back.[i have my wallet money inside that. Urgent]

Thanks,

I have an airtel dth connection which i do not use much due to availability of content at much cheaper prices online. I am trying to relocate to a different house and in case i need to shift my connection, i am supposed to pay 150 rs for disconnecting here, 250rs plus cable cost for reconnecting at my new place. This is for a service i do not use at all anymore. So i thought of asking them to disconnect. The reference no. For disconnection is 77094610 for customer id [protected]. This is when i was informed that they will take back the set top box and not give me back my money. This is utter cruelty and my deposit is stuck with them for no fault of mine.

Hello, we have found this number sending abusing messages and calls to us. [protected] - we tracked it is in bramapur, odisha (Ankush ur, ganjam district). When we are calling back they disconnect the call. We undergoing stress because of this day to day issue.

We need owner name and address to file a complaint in police station. Please do the needful.

Dear sir,

Im gajendra kumar sharma, now im out of india and im using airtel prepaid sim last long time, now i got sms last night its auto activated the videoparler and cut from my balance (49rs), please i dont want kind of service pls deactivate service.

Note: im not request kind of service, because right now im out of india im using for sms purpose only.

Thanks
Gajendra kumar sharma

To airtel
You are sell us an unlimited call service against it cost n promises that you can call unlimited calls in india.
But i can not even contact toll free no by your services.
What's the meaning of your service, even if i can not contact to toll free no.
You also promises that your network is best but it is not true.
Please do improve your services

Sir,
I have some money in my airtel payments bank.
I want to pay with that money but every time i try to pay with airtel money or airtel onlins debit card transaction is declined and message appear as getaway error at bank or wallet.

I can only recharge (Which i don't want) with this money and no other use.

In other words my money has stuck on my airtel payments bank. It is attached to my mobile...

I cant able to send sms for the past three months. I have contacted the customer care executives and explained the problem, more than 3 times. But the issue seem to be unresolved. Kindly look into this issue and do the needful. I have resetted my mobile and have tried to send sms, nothing happened. Also tried in different mobile phones.

Error code - 28
This problem has been arisen after i have changed my sim card from 3g to 4g.

Last 3 month:- in airtel network, i had made four mobiles portable, which i have not got any service. I am paying bill every month from 1500 to 1800 rupees.
No any mobile phone is not talking properly. Call waiting and call are not possible. The company is not engaging with me properly.
The company is charging me illegitimate bills.
Kindly suggest me or help.
For this, i need the right judge.

My name is tandel sheetal mob no. [protected]
I was recharge 399 plan by mistake to 398 to aa wish to help that to you i was recharge 1 ruprees and you change to plan 399 to 3 month please help me
So to solve this problem to you aa was thankfull to and my money is not waste it in 5 gb plan on so please help and change to my plan 3 month

Thanks,
SHEETAL TANDEL
[protected]

Dear sir/madam
I Praveen kumar advocate hereby inform you that i purchased a 4g hotspot airtel device and a postpaid number [protected] for net.It is not working well due to poor network since starting.I have been using it since 3 months and paying bill but i am getting 2 g network on it.I have not paid last bill due to not satisfaction of internet speed.Now my number is bared .It is not disconnect.
So i request you to disconnect this number, because i do not want poor service giving money of 4g service.And do not harassment me.
Thanking you.
Adv praveen kumar
mandi shyam nagar
g b nagar
[protected]

My name shailendra kumar s/o kunj vihari my mobile number is - [protected]
Mera pata ghararupur jalalpur dist hamirpur hai aaj subha room mera phone aur wallet dono chori ho gaye hai bahut dunda per nahi mile isliye hum apne number ko band kara kar dusra sim nikal vana hai krapya mere number ko band karne ki krapa kare aapki mahan krapa hogi
Name - shailendra kumar
F.name kunj vihari
Add. Ghararupur jalalpur hamirpur

I mohammad ashfaq ahemad from-ahmad nagar, jajpur road, dala, jajpur, odisha pin-755019 my mobile no is [protected] i have already complaint to costomber service about 10 to 15 times but till now problem is not resolved so i complaint on airtel internet service and network service, its network quality is very poor and internet also as 2g at jajpur road, dala, ahemad nagar location.i[censored] resolve this problen so i grateful to you.

I don't have internet connectivity since 16th june 2018, my modem shows fibre optic issue with red led indicator on.in spite of making several service requests to airtel customer care, no one has resolved till date (4th july 2018). Customer care also says that the underground fibre optic cable has the issue and they would be resolving it soon.
I understand that a connectivity issue is a common issue and this issue occurred almost every month for me. I raised several compliants in the past. They used to take 2 to 4 days to resolve but this time they already took 18+ days and still they didn't resolve the internet connection issue.
I wish and want airtel to pay me a penalty amount for troubling me by not providing internet.
Attaching snapshots of the messages from airtel which proves that the issue is continuing.

Mobile no. [[protected]]. A plan has been recharged on this no. Of 199 o[censored]nlimited calls of 1.4gb data per day for 28 days. By mistaken a recharge is done of 249 on this same no before it's expiry. This recharge is done on 6 june 2018. Can you please help me out what will going to happen with this either it will continue after the expiry of previous recharge or not?? I spend my money on both plans so why i get the value of only one plan. This is wrong. Totally wrong