Airtel Complaints & Reviews

I have recharged my DTH connection with Rs. 125 at 14th Jun, 2018 through "My Airtel" android application and as per offers applied, I should get Rs. 100 cashback but more than 15 days left and till now I haven't received this cashback.

They don't have any support or email link in "My Airtel" application.

I have tried to call customer care number[protected] which is given at https://www.airtel.in/personal/money/contact-us but its not working.

It says "Please check the number you have dial"

So I have to file complain here.

I was using Airtel Fixed line when I was in chennai and when I sent a request to disconnect, nobody cared. After a month, they have agreed to disconnect the connection. I have billed for this entire duration and the customer care supervisor Mr. Karthik (interaction ID[protected] dares me to take action. This is pathetic.
I want to the issue to be solved and action to be taken against Mr. Karthik.

Hi,

I have decativated an hello tune amount which i did not like.
And choose another one. However the amount was deducted from both.

How to get back the additional amount that was deducted?
As it is supposed to be refunded after deactivating the hello tune.

So please put ut back to my airtel balance such that i can continue with your services.

I had recharged my airtel yesterday 2 July with Rs. 50 and an internet pack of 149. My balance shows 0.51. I haven't made any cells. I too received message my mobistore has been activated...to be precise this is the message:
MOBISTORE service has been renewed @ Rs 40.0 for 4day(s) from your Airtel Mobile. To deactivate, Call or SMS STOP to 155223.More services, click http://56789.airtel.in
I have never opted to this service.
What is happening and where does the money go?

Inspite of forcefully making me change my prepaid sim ([protected]) to postpaid while porting, airtel has charged me a sum of rs 360 while converting again my postpaid back to prepaid. I didn't have any dues for previous month and also had nearly 12 days usage left with my previous payment. Such a money making process and cheating airtel does. Never ever i'm gonna recommend airtel to anyone. It's been always money loss for me using airtel sim.

Bhuvana

I am using Postpaid Connection plan ₹499/-. I am facing problems regarding Call dropping, No Internet Speed, network dropping to 2G, 3G which is disgusting.
As I am complaining since 2weeks, but no response is coming from the Airtel.

I pay my bill before time but Airtel services are very poor and no importance is given to there customers. I am irritated from Airtel connection and will surely PORT MY NUMBER TO ANOTHER CARRIER.

From another carriers like VODAFONE, JIO, IDEA giving BEST SERVICE ON CHEAPER RATES.
ASAP RESOLVE MY PROBLEM I[censored] VALUE YOUR CUSTOMERS.

Dear Team,

This is to bring your notice that, i am facing

huge issue with Poor Indoor Network coverage

at residence Puranigudam Bhimargaon. Prior to

this i made may complaints to Airtel for Poor

Indoor Network coverage at residence .But

every time my complaints was closed without my

concern.I have been using my Airtel no since

long time but now a days Airtel does not

respond to customer concern at all.I used to

recharge my no with Rs 448 which is my hard

earn money and i am not getting value for

that. Because once i entered in my room

signals used to get shut down.

Kindly look into the matter, if there is any

hope of resolving the issue then please do it

ASAP.i was so satisfied with the Airtel but m

sorry to say if my problem not get resolved

soon then I have to port my no.to some other

network.
Solve the issue asap.

Regards
Dipmoni Das
Puranigudam Bhimargaon
Nagaon Assam
Mob No-[protected]

It's ver much distribing that
Kind spam sms always receiving and customer care executives are helpless how can I stop such messages
Every day without making any calls or send messGes getting below messages
It's very much disturbing and making screen full with such spam messages

A$-TFAROT

CallCost:Rs.0.00 Duration:00:00:30 Bal:Rs.0.47.
22=Gulf 10p/s+US?1p/s
199=ULcall+1.4GB/D28D

Since i bought post paid data sim with wifi device, i have been facing problems regarding the bill.
I received my bill for the month of june around 9203 rupees suddenly, when i viewed my billing details they changed my plan with out my consent or prior information and charged around 9203 rupees.
I contacted concern airtel office nearby and they said that they will raise the complaint regarding this but till now there is no information from the airtel office.
I personally raise the complaint through email to the customer care they are not bothered about to give the reason or explanation for that they are keep sending mails and following months bill regularly and making the phone calls to pay the bill.
Again i request you to resolve my problem as soon as possible.

My data sim number [protected]

Hi team,

This is regarding full& final letter of airtel account id: [protected].
I am 10 year old airtel subscriber and monthly paying 4k approx to airtel.
I had closed my dsl & broadband connection in 19 april 2018 and received no due certificate from airtel team, but unfortunately still showing pending amount
After closer since last 4 months and simultaneously receiving many calls in a day for due payment.

Many time i have raise complaint to the customer care (Complaint number[protected] and email same to [protected]@in. Airtel.com (I can forward previous mails).

See the trail mail no due certificate mail. Raising same to the concern dept/person/authority.

This is how the world class service working in india.
Pathetic... Pathetic.

Kindly look into the issues and close asap otherwise kindly deactivate my all the service mobile post paid 2 number, broadband and dth.

Thanks in advance

Parikshit
[protected]

I made online payment of Rs 3301 vide transaction no[protected] for my dongle no [protected] and online payment of Rs 3301 vide transaction no[protected] for my dongle no [protected]( Infotech HAL account) . Kindly forward these payment receipts to my email id : [protected]@infotech-hal.com

For the last 2 days in a row, i have been charged rs 35 value added services i did not request (Musicmasala and funstore1) on my prepaid airtel sim. Money has been deducted and these are also on auto renewal. Have no clue how i can effectively stop this from repeatedly happening and get my money reimbursed. Never had i even heard of these services before. Incredibly disappointing.

Sub: complaint in connection with of my post paid connection mobile no [protected] for changing family plan in cheating manner without getting my consent.
Ref. Of mails received from airtel and sent to airtel.
1. I am customer of airtel since 15 years and availing family plan of rs. 599 with add on four family mobile nos.
2. The family plan of my post paid connection mobile no. [protected] has been changed in cheating manner without getting my consent.
2. Neither i had sent mail nor i had approached to customer care center for changing plan.
3. The customer care had given me wrong information and changed my family plan without getting my consent in mail/message/call.
4. I had already received call from appellate authority of airtel punjab who refused to solve my problem.
5. For not getting response from appellate authority punjab,
I am compel to approached in grievances of trai,
Request to look into matter
And kindly help me redressing my grievance.

Thanks with regards.
Nirmal singh pmg
Mob. [protected].

My mobile number is [protected]. Since i was travelling from 1st may '18 till 31st may '18 to toronto, canada with my daughter, i took only one month international roaming package of inr3999 + gst from airtel for the above mentioned dates. I boarded the flight back on 31st may'18 from toronto and came back to bangalore, india on 2nd june '18 morning. Upon reaching bangalore, i made the payment for the billed amount. Since the package was for only one month, it should have been deactivated by airtel people on 31st as per my request. Without my consent, they renewed the plan again for the month of june, on their own and charged me again the same amount. Upon receiving the bill amount message for rs, 5520.28 again on 02.07.18, i was shocked and surprised and complained to the airtel company on their customer care number on the same day and asked them to reverse these charges for the services which i have not utilized and which is purely their fault of renewing the roaming charges package without my consent, they clearly expressed their inability to do the same and asked me to pay up for the services which i have not asked for and nor utilized as i was in india from 2nd june and it is clear from my call history after 2nd. June that i have made only local calls. I am also attaching herewith my travel tickets and other documents as proof. I am middle class housewife and they are asking me to pay my hard earned money of such a huge amount for the services which i have not used at all. Please help

I have ordered a phone online(airtel app) where airtel would be charging me a cost of Rs 81, 076 with a connection (existing) for 24 months period. I have made a payment of Rs. 13, 900 as the one time payment on 22nd June 2018 under the reference number[protected] on confirmation that the handset would be delivered to me on 28th June 2018.

No handset delivered now and no response from customer service, nodal officer or ombudsman.

The link provided in the message would direct me to the airtel app and I am not able to track the details.

No response till now after 18 emails. The number provided for nodal officer doesn't work.
Regards,
Prakash Peter
[protected]

Rs 35 has been deducted from balance for activation of Fitonza which was not activated by me. It is very unfair that how a service has been activated even without activation. So request you to kindly look into the issue and refund the amount.Please make sure that such kind of activity should not repeat.

I have recharged my mobile number through net banking for Rs.499 on 2nd july 2018 and received an sms with transaction reference id.transaction was also completed successfully but recharge not succesfull.till now i didn't get any message regarding the recharge, although the amount has been debited from my account.

I never asked for whatsmob service activation. Airtel informed me through sms on 23 june 2018 that this service was activated on my sim [protected] and i was deducted rs75/- for a 15 days.

I was totally shocked. This is brazen cheating. I don't even know what this whatsmob service is supposed to be. Airtel should have first explained to us subscribers what it means and asked whether we want it or not.

When i tried to call customer service for getting details about this service i am unable to reach your service people.

I want my 75 rupees reverted back to my account & deactivate this service. Thanks...

I have paid rs.499/- on line yesterday i. E[protected] at 21:45 hrs precisely for mobile no.[protected] after going through the packages offered by the airtel. But the activation of re-charge has not taken even after a lapse of 24 hours.
You people boast very best service... And all other non-sense. And i wonder this is the first time i have seen a mobile service provider boasts and does not render service despite of receiving the charges for activation.
If you are not in a position to activate the recharge of mobile, please refund the amount that was paid through card. I will shift to some other service

I'm Rajesh more nd my phone number is [protected] . I live in kalyan birla collage road 421301 .i give a 2 time complaint on customer care but they are no response. The airtel net running is very bad. If I download any Song the net give a 5 to 10 min any time. I really worst the network .if any thing responsibility do your work