Airtel Complaints & Reviews

Sir/Madam,
I will purchase a Airtel Dth on[protected] from I.S. Electronics, A shop beside St. Mary Goretti Girls High School S.B. Gorai Road. After selling the product the the seller neither support me to register my mobile number nor like to attend my phone calls also. I try to contact customer care to solve this problem But they will inform me that the Id Number which I have there is miss match between my name and ID number I think that the Dth was a 2nd hand product though the seller taken full amount. I request to you please solve the problem as quickly a possible. I am a 60 years widow women so, that i cannot contact that seller regularly So, Please Please solve the problem otherwise I am bound to change the Dth Company. I will attached Cash memo with this application for ready reference.
Thanking you,
Yours truly,
Rita Das.
Consumer ID. [protected]-011
Mob. Number [protected]

Dear Sir,

please note that i already using 398 pack with unlimited calling. i just checking offer on phone pe and suddenly maid a recharge of 55 rs and got 55 rs balance.
tell me how to use this recharge amount.

i call customer care and talk to executive nitin ji to roll back this recharge and transfer money to my main account of airtel but he told me that it is not possible

my reference no. for request was CBNRV[protected]

Dear Sir,
My Mobile Number is [protected]. I have sufficient balance in my account.
But even though I could not recharge my mobile balance from my account through USSD. I talked with your customer care number. I am not satisfied with your services. I have sufficient balance even though I can not use my balance. I request you to how can use my balance and when? I have balance in my account. When I can use this balance? Reply soon.

I called to customer service care but your person could not talked with your senior executive. He could not transfer the call. Your service is not good.

Please start this code to activate recharge.

Reply soon.

Pravin Asodia
[protected]
[protected]@gmail.com

My Name Is Ajay Raj
I Issued My New Airtel Number-[protected] From Airtel Store Around 2 Months Before, And After Activation Of This Number Regularly I Am Receiving 10 To 15 Calls And Every Caller Ask Me About The Person Name Avinash Dutta .
I Am Sure That This Number Was Issued To Avinash Dutta Before Allotment To Me.
Daily I Am Getting Calls From Sbi Bank Branch For Avinash Dutta And Daily I Am Telling Them That This Is Not Avinash Dutta Number Now But Now They Are Crossing Their Limits And Torchering Me .
I Don't Know What's The Real Metter Who's Calling To Me Daily 10-15 Times In Day And Night. They Harrasing Me .
Please Take Any Action, I Want To Get Enquiry About The Numbers And Person Calling Me To Find The Avinash Dutta And Please Do Something So That I Will Not Get Any Calls From Wrong Number.

Dear sir,
I porting in airtel some few days ago, and from that time i'm unable to receive any messages in this number. So i'm going to make a complain in 198, but i can't find any appropriate ivr options in there or also unable to find a customer care executive.
So if you please take a action against bharti airtel for doing such a harassment.
Thank you.

Sir, I'm already spoken with every Airtel store employees but not any update from there side and it was 15days matter for sim activation every one will say wait for more 2 days we will follow-up you about sim activation, please asap resolve this problem and I'm continuously going to store for every 2 days for confirmation to activate the sim

Hello my airtel digital tv id [protected] and my mobile no [protected]. I received a call date 27/06/2018 no [protected]. My airtel digital tv offer 1699 all sports channels. But date 29/06/2018 my sports channels stops. Company meri complain draje nhi kr rhi or na bat krne ko tyar. Jis no se call aaya tha uski recording check kre or uske bad karwayi ki jaye. Or mujhe mere offer ka labh diya jaye. Phale 2 din sports channels chale fir suddenly bnd ho gye.

Hi sir/ma'am,
This is adarsh and my airtel no. Is [protected]. I have karnataka sim, and i'm using it in uttarakhand on roaming with up to date top up on roaming plans. I'm not receiving any incoming calls. It say i'm out of coverage for the person who calls up on my airtel no. I have no issues with the signal strength or making any outgoing call. Please fix the problem soon, i'm facing lot of problems due to this. Only other option i can think of is to port the sim.

Airtel deducted balance of almost 280 rupees under the name of value added services which we didn't initiate and gave back 80 rupees only upon complaining.
First they deducted 80 rupees in two installments, which i didn't pay head to and deactivated service, after one week again deducted 120 and 80 rupees. Upon followup with customer care only 80 rupees were returned, they said they were not able to return remaining 200 rupees.

Some days back wap service of silk video suddenly got activated and next day when i checked balance i saw deduction of 35 rupees. For this, i did not even receive any sms or notification, and when i asked about this the floor supervisor (Jagadish m) of bannerghatta branch behaved rudely and when i questioned him about the tone, he was rude to say his tone is like this only asked me to do whatever i can.

Dear sir,

This kiran, i am using airtel fixed line services since august 2017. I have taken the fixed line under 1199 plan. After 1 month i found the usagage no way useful for me i have raised a request for cancellation for which people from airetl has called me from toll free no and requested for continue with fixed line with 50% discount in rental, stating next month bill will be only 600 /- instead of 1199 rs. Due to which i have argred to continue.

Mean time after 5 days i found there is no update in the billing and asked the same to customer care and got reply stating will reflect in the appa and portal shortly but i found no update even after 1 month and bill also generated for 1200 /- i addressed the same to customer care they said to pay 600 and next month it will update and i continued to pay 600/- every month up to november but finally my account is showing a due of 1800 + penalty - clearly it is not my mistake and i paid the amount i agreed actually without delay. Later by february airtel agreed to wave off the previous amount and asked to continue with new plan 780/- we accepted for wave off the previous amount and continue with new plan but again wave off has not given and so i have not paid the bill since february to i have continuously asked airtel to solve the issue but took too much of time to solve the issue and finally brought the time to billing date of month and billed the amount. I have rejected to pay the bill because even i have not used for single call / data. Next month airtel stoped services but continued the bill till today[protected]
Note : from our side we have approached airtel may time (Per month 10 - 20 calls to customer care) but we have not received any solution - finally i understood the situation and requested to stop the billing until airtel provide the solution. Airtel is not even considering my request and not customer care representatives are not even updating my request to the next level - airtel way of treating the customer for solving the issue since 10 months is really irretating - please show way to take the action

Airtel activated two services on my number in two days without my consent. 1 service they activated on[protected] and other activated on[protected].I called customer care and told them you activated services on my number but they denied it.Refund my money soon or I'll not use airtel anymore. My number is [protected]

I initiated a transaction of rs 448 towards add money into my airtel payment bank wallet on 14 jun 2018 but the amount was debited from my bank account and not credited in my airtel wallet. And now they are not doing anything towards refunding my amount into bank.
my airtel payment bank account no [protected]

I would like to inform you that you are loosing customers because of lack of will to serve customer issues and not entertaining customers in your stores responsibily.

I went to your store in kormangala 3-4 time to convert my punjab airtel number to airtel karnataka but attitude of employees is like they are doing govt jobs and just sending custoners from one desk to another.
Anyone can see frustration on thier face either mgt is not good or employees moral values.
After my 4th visit decided to go for no. Portability and went nearby vodaphone store there every customer is having tokken no. Of their turn to get help and cutomers are waiting calmly because they know when their turn is and employees are very enthusutically working anyone can see that helping nature.
Within 1 hour my no. Converted to karnataka vodaphone and now i am enjoying postpaid services.

Work fast to educate your employees how to behave and please start tokken system waiting mechanism for customers. If you want to survive long.

Thankyou.

Dear sir or madam,
My number is [protected], i have using airtel payment bank app last 4 years (29/6) yesterday i was recharge to one of the airtel number from this app (Amount 99) but amount was deduction from my bank account and its shows recharge successfully but i didn't get any msg from your side and recharge also not done. So again after 30 mins i do same recharge then only it done. But previous deduction amount 99 it will not go to return how to i reclaim. And also the 99 amount was not show the transaction history. So please help to reclaim my money..
Thanks
Anandakumar

I am a old customer/consumer of airtel service and been using the service for long time. Recently i moved to uae for work and asked airtel to activate international roaming. It was all good for first 3 months jan-march. I came back to india for vacation and then received a call from airtel customer service offering a new package/deal stating i just have to pay rs 149 every month while i am overseas and will only get charged rs649 per day only when i receive a call or do any data usage. It was a nice offer for me because i just wanted my number to be active while i stay in uae and no intention o[censored]sing data or receiving any call or send any sms. A month later i received a bill of approx rs4000 charging me rs649 each day i stayed in uae. I was shocked and reached out to customer service via email and gave them all the proof i had and explanation i gave on what was offered to me. At first they got my problem and credited back/waived the amount and i paid only some of the amount approx rs1000 as my bill. Now this month again they sent me bill of huge amount i. E rs13000. I was so shocked looking at it. I again reached out to them on the same email chain and explained the same situation. But this time they are not at all trying to understand and keep on asking me for money and pay the bill. I simply cannot pay the bill or amount so huge for something i never used. They are accusing me o[censored]sing data and sending sms or receiving call which i never did. I know how to use my phone and how to turn off the data in phone itself. Please help me resolve this case as my intention was just to keep my sim active and nothing else but they are charging me for so many things and for such a huge amount which i am not capable of paying in the first place and this is looting. I have emails for the communication i had with customer service which i can provide if needed.

Dear, sir/madam

My name is b. Vignesh, i am airtel prepaid number in [protected] : my last 3 months incoming outgoing calls recovery please sir help you. My call details is very useful. Call history send in email address (Vignesh. [protected]@gmail.com.) call details month of april and may, june 3 months full details recovery sir.
Thankingyou sir/madam

Sir we have a issue regarding airtel network in our house which is in yamuna vihar...the network is worst in our house.. Even the small searching on the phone is not possible.. Sir plzzz do something for this. Sir 4g network is working like 2g.. We r facing this problem from past six month and there is no improvement.. Airtel is the fastest and it is working like this... This is really annoying

I have a number of airtel and i want to port from airtel to vodafone, for that i got the port number from airtel then i provide this number to mobile shop keeper and then he follow his procedure and give me a vodafone card he told me that in 5 days my airtel network will stop and then my vodafone network will start but todayi receive a message which exectly i am pasting here.

i receive first this message from airtel when i message for port number

Dear Customer, your Unique Porting Code is AG659479 and the expiry date is[protected]. Please do not share this code with anyone other than the recipient operator personnel.

Then i receive this message from vodafone thatis rejected by airtel

Hello! Your Porting Request AG659479 dated 29Jun18 has been rejected by your current operator due to The Porting Code does not match the Donor allocated Porting Code for this number. Pls contact your current Operator for further details.'

showing that poarting code is not same but these both poarting code is same.

My name is Arumugam, I am one of the Valid customer for your network. My mobile number [protected] unfortunately service incoming and outgoing calls barred by your side. I had maintain Rs.201/- main balance. I had recharged Unlimited calls for 82 days for the month of May 2018. All amount stolen for you. please give my amount.