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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 766

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R
Ritu24
from Gwalior, Madhya Pradesh
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airtel network issue complaint

There is no Netwrk in my airtel number since one week and I have complained so many times bt still my problem hasn't been resolved. As it rains a little there is no Airtel network in our area. This is not my problem it is the problem faced by all Airtel users in my area. On complaining your supervisors tell that this is best service being provided to you we can't provide more than this. If this is the case than I don't want to use airtel...
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S
sudhirseth
from Mumbai, Maharashtra
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incorrect billing for international roaming

I had deactivated international roaming on my mobile number in nov 2017.
I have acknowledgement from airtel for receiving my request.
But no action was taken in their system on this request. It is a system failure of the company.
In my bill for jan 2018 i have received a bill of over rs 10 lakhs.
Firstly, they did not act on my request for deactivation.
Secondly, their internal warning system failed to alert...
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Rohini Baskaran Deepan
from Kasaragod, Kerala
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replacement 4g nano sim verification call failure

Address:673310

I hav got a replacement airtel 4g sim fr my old microsim. As said i Sent new sim number to 121. Got a mesage and i sent 1 to proceed. It says it vl call shortly to confirm. And i got a call in 10 mins. But during the call... it doesnt recognise my choice of pressing 1 to approve. I hav bn trying fr 2 days with no use. I have no option or to change to jio. Getting vexed with airtel customer care. Worst....
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Website:www.airtel.in

I had requested for a new broadband connection and made a payment of rs. 7884/- through airtel's website (www.airtel.in) on 3rd june 2018.
A week after making the payment i got a call from airtel saying the package i was interested in could not be provided to my location.
I asked for refund and provided the transaction id, caf number and my registered phone number. They said the refund will be credited to my account in 7 days....
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Suryakant Waghulade
from Mumbai, Maharashtra
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no network on airtel sim

Address:Thane, Maharashtra, 400607
Website:www.airtel.com / India

I am not getting any network on my phone since last 4 days hence i marked an email to [protected]@airtel.com to assist me better. Later on an executive called me on another number and explained that you need to go to our nearest airtel customer care brance and need to buy a duplicate sim worth rs. 25 by carrying adhar card copy with you. I did the same and service representative from the shop informed me that the sim will be activated within 48 hours...
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Amarppal sehmi
from Noida, Uttar Pradesh
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my phone is showing out of reach to d callers

Address:New Delhi, Delhi

Respected sir,

Fr d last three days my clients, friends r calling to me but my phone is showing dem unreachable. Thgh i get d missed call alerts but y my phone is showing unreachable. I checked it frm d another no den also itz showing unreachable.
I hope u can understand my problem. Plz rectify my complaint as soon as possible.

Thanking you....
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SourabhGh007
from Delhi, Delhi
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no service after porting since a day

Address:Gurgaon, Haryana, 122003

I have ported my number from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I got this message from airtel last night that the services have been set. And they asked me to restart the handset. I already did it for million times but still no service is showing on my phone. Please help me out.

My number - +91 [protected]...
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T
tuffy123
from Chengannur, Kerala
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non availability of network/data

Address:600084
Website:www.airtel.in

My airtel number is [protected]. On 07/05/2018 i have recharged with rs.448 for data under unlimited pack of 1.4 gb per day. I received data till 11/06/2018. From 12/06/2018 i cant receive data. I got sms from at - airslf that my package is valid upto 26/07/2018. But in my airtel account it shows that there is no data balance as on date. Kindly instruct airtel to resume service immediately....
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Jolly Makkora
from Alappuzha, Kerala
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network complaint, offered a booster but declined after getting connection

Address:Idukki, Kerala, 685565

We are a resort called the leaf munnar, we have nearly 15 connection, previously we were using idia network and it was nice in all aspects but we face call drops in between as there signel flechuate, as we face this issue we have think about an alternative option and talked to your executive monish who is dealing with your prepaid connection. After condinues request one of your representative came and inspected the signal strength and told...
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M
Maitrik Vora (Max)
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged without providing proper information and confirmation

Address:Mumbai City, Maharashtra, 400067

Im holding airtel number [protected] mumbai circle. I had activate 149/-international roaming pack from my airtel app. To my surprise after returning back i find whopping bill of 1970.18/-.
When inquired to 198 complaint number i get info that even one incoming call is to be received you are being charged for 1199/- + 649/- and 149/- (Actual activated).
If this was to be the case then why it is not clearly mentioned that if...
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R
ROHAN ORDIA
from Balotra, Rajasthan
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unnecessary deduction of my prepaid mobile balance

I recharged my airtel number [protected] on 10/06/18 at 11.56 worth rs. 100/-.
Within 15min the whole amt was deducted due to some some value added services for which i din't applied.
I called on 198 complain number bt they said that currently system is not working so it ll b returned till 13/06/18. Now m trying to contact back bt unable to contact and my balance is not returned yet.
M fed up with this compny & its poor...
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H
HRISHIKESH BISEN
from Durg, Chhattisgarh
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recharge not received for 9993419454 but money deducted from payment gateway

Address:481331

Sir, my airtel mobile number is [protected].
Yesterday i did 448 recharge from myairtel app by using phonepe. Money deducted by phonepe with transaction id p1806130444073965927118. But i did not received any recharge confirmation from airtel neither it is showing in transaction history of airtel app. Even validity has not been extended as per recharge validity....
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Pallavi bharane
from Mumbai, Maharashtra
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disconnection of my airtel number without notice

I have registered complaint about disconnection of my airtel number without prior notice. Due to which i m not able to receive sms from anyone. I am registering my complaint from last month; every time airtel representative commits that my number will get reactive in 2 hrs, but my number is not reactivate till now, i am not able to receive any sms from number...
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A
Anandhuraj
from Muvattupuzha, Kerala
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not able to use my main balance

Address:Kannur, Kerala, 670305

I have a balance amount of 199 rs in my main balance and i cannot use it for speacial recharges. What kind of service is provided by the airtel to the customers. The customers have no freedom to choose the offers even if we have the main balance and i found its like a bad service provided by the airtel and should take action against airtel. And this is slavery...
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Avinash Akhade
from Bhusawal, Maharashtra
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sms replete not do in sms

Address:Pune, Maharashtra, 412307
Website:Aritel

I have the rechage in 99 i will not benifit to sms i have the benifit whatever right to be sms so please give me the my benefit in the last night so you will last largest company in india for telecommunication you have the cheat for customer in the sms through your executive whatever answer to be customer so please take the action immediately thanks...
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R
rahu891
from Balasore, Odisha
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no 4g network

Address:Beed, Maharashtra, 431122
Website:www.airtel.in

Dear sir,
I am living in loladgaon village, post kurla, tal-dist-beed. Maharashtra-431122, i am using airtel services from last 5 years, however we did not got any 3g and 4g services properly in our village side due to lack of network issue and limited no. Of tower. Because of this we did not got the proper network which causes the problems for us. We have made the several complaints for the same but we did not got correct solution...
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Ananda prakashkm
from Bengaluru, Karnataka
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very poor network, data usage was very slow and can't used properly.

Address:Bangalore Urban, Karnataka, 562106

Data is not working properly and it is very slow cannot be able to use properly. Very poor network. Unlimited pack will very even it was not used in that day. Every time buffers all video due to low speed of internet, it was difficult for me to get the basic information. However i am not satisfied with the airtel service now a days. I think airtel cannot providing for customers needs....
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Address:560068

In reference to my complaint for channels not working for my airtel dth connection, had raised a complaint 10 days before and there was no resolution provided by airtel. After 10 days when called back to raise another complaint, airtel wants to loot money rs.150/- without any reason. When questioned about the reason, i was made to wait for more than 25 minutes in the same call.

This kind of poor performance in customer care...
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Üdåy Çhërry
from Bengaluru, Karnataka
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facing low speed network access and speed not satisfied with airtel services

Address:Bijapur, Karnataka

I'm regular airtel customer but i'm very disappointed, not satisfied with airtel network, speed, data plans, and not able to receive good servics and annoyed with the hell airtel network
Compring to others sim like jio, vodafone network it's too worse i wish to port my number to airtel... 1year experienced customer using airtel please don't use the airtel network...
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srikrishna2304
from Akkarampalle, Andhra Pradesh
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serious network issue

Address:522439

Dear respected airtel officials,
I am airtel post-paid user ported from prepaid (Airtel), with a big hope i opted your network but i am seriously fed up with your network.. I have raised this issue couple of times from the past 1 year. There is a network issue in my area seetharamalayam, vijayapuri south, macherla mandal, guntur district, andhra pradesh with pincode – 522439 (Hope u can track this location). I am not able to use...
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