Airtel Complaints & Reviews

Service request has been logged more than 6 months ago for no coverage of voice and data of 3g/4g in this area / society for indoor and outdoor. Airtel team confirmed multi pal time that there is some issue at there end, concern team is working on it your request has been on hold and will be resolved within 180 days. 180 days is already crossed and there in no improvement or proactive update from airtel on this ticket. Being customer we are paying the 3g / 4 g network charges since long but getting only 2 g data signal.

Address where this issue is faced is as below
Trishla plus homes, peermuchalla, zirak put, sas nagar, punjab.

Dear airtel,
It completely pains me to write this email to you in complete displeasure that being a very premium client of your services for more than four years and yet i am not all satisfied with your conduct and services rendered towards me,
This mail refers to an online purchase of handset (Galaxy note 8) bought at your online portal (www.airtel.in) with order id[protected] on down payment of rs.9490/- (Nine thousand four hundred and ninety only) through net banking by sbi bank a/c no (Confidential) dated 20.06.2018,
I was promised to have received the order and the handset at my billing address at lucknow, uttar pradesh by 25.06.2018.
It may completely surprise and shock both o[censored]s that i haven't received the order till date nor did i have any hopes of receiving it any time soon,
I have been informed that the package has been duly dispatched and should reach me by 25.06.2018. It was later informed (Not at all communicated earlier) that the package shall only be realised on my biometrics and delivered to me on time.
To a complete shock and surprise for both o[censored]s the delivery has been outsourced to a another company who by its conduct and act is completely irresponsible and non-professional in nature, the delivery person did not even pay a heed to reach me at my residence even once at my place though your portal and sms send on my registered no. Portrays that it was out for delivery on the very day. I received a call from the delivery person via his mobile no. (+91 [protected]) that the package cannot be delivered as their lies a online software malware by which the finger print scanner or the device of biometrics cannot be processed. Henceforth i have to visit their office for the same and collect the handset in person. I was in between a travel where i had to take up a urgent flight to lucknow and reached their office on 28.06.2018, with hopes to take up the package i was asked to wait for several hours and make numerous visits to the office all day long to receive the same, said number of calls were also made to the concerned zonal office heads and person in charge only to realise that same software malware is occurring from three days and hence package cannot be released i offered my self attested adhaar card in lieu of it but with no success and after eight hours of visits and waiting at the office i was asked to leave for it cannot be delivered or handed over to me. I am completely frustrated and saddened with your unruly and rude behaviour which i have received from you and your office employ which at times cannot be even defined in words.
I am left with no other option but to file a registered complaint against you over this and moreover a legal proceedings before the concerned hon'ble consumer forum in this regard for the physical displeasure/ mental trauma and agony i faced all day along and all these days
Its complete harassing someone to make numerous visits to office for receiving own parcel and package only to realise after three days of such mental harassment and trauma that nothing at all cannot be processed.
I hereby wish for an early disposal of the matter at your end and i look forward for your support over this before filing an official complaint and take appropriate legal proceedings and court case against you.

Thanks & regards,
Adv. Aashish singh
Bsl ll. B, ll. M, mbl, m. Phil (Law)
Panel counsel & legal consultant,
High court, lucknow.
Aashish. R. [protected]@gmail.com
http://linkedin.com/in/aashish-singh[protected]

I am airtel sim holder. I recieved a message regarding 6t seconds wap services activation where some amount from my balance was deducted. This is the second time i am facing this. I never applied for such services. This is humble request to deactivate this service. Please take the necessary action. Thank you.

Hello airtel customer service team,

I am writing this mail to let you know that my number is been activated with airtel lifestyle dressing room services with out my concern/knowledge on my mobile. Please deactivate it asap.

These services are automatically activated without my wish and amount getting deducted now @ ₹99 for 30 days.

Please stop this nuisance immediately and get back my money. Otherwise i will change/port all my family 4 connections & my close circle's 3 connections. Moreover if not satisfactory with your response i will seek legal help to face this now.

Thanks
S, kishore
Kishore. [protected]@gmail.com
[protected]

Airtel has started value added service whatsmob without my consent and deducted money. This is unfair and illegal. Request to stop such practice and refund my deducted money.
My mobile is prepaid.
This has become a standard practice of airtel. Too many such complaints.
If such practice continues, we will have no alternate except to leave airtel and go to some other company..

I ported from vodafone to airtel which was ported successfully on 24th of june but incoming calls and messages not working, outgoing works perfectly only incoming call and message problem.
I called airtel customer care and they said call divert is activated on my number, i checked there is no call divert activated on my phone.
They are unable to resolve this.
Please help

I am writing this after a huge disappointment from airtel services. They auto activated a pack of some 6t seconds wap by deducting some amount from my balance. I never initiated the requested for this.

The worst thing is that when i tried calling customer services to stop this service and get the refund, was really annoyed on the failure to connect to their executive. The long list of the ivr options is just a pain in the # and that also when you are still not able to find your relevant option. I am trying to connect to them since yesterday afternoon.

Other disappointment is the poorest network in a well-known location in chandigarh which is my work location.

Really i never expected this kind of service from airtel.

My airtel digital tv id no.[protected] was recharged for rs.357/- by using my netbanking facility on 24th june 2018, the very next day they have suspended my account. On seeing this, i called the customer care exceutive to know the details, they intentionally disconnect the the line without giving proper reply, again called them and hold about 20 minutes to attend the customer rep and finally one replied me that your recharged amount wrongly credited some unknown pack and recharge again to watch the channel, he also disconnect the line. Again i called them wasting my 45 minutes one customer rep on line told, the amount wrongly credited will be refunded within 24 hours,.
Today is 28th june 2018 and today evening i tried several times, to call a rep but they disconnecting the line intentionally for not giving the reply. Kindly find the reason why these people are doing like this and take proper action against them

Number [protected] barred for not paying bill for another no. I was given plan for 4 months for [protected] of rs.2000 total. Once 4 months completed automatic rs.2000 per month plan was activated. This is clear cheating to customer to give attactive plans and charge them enormously without informing. Now customer care is harrasing me and asking me to pay 4500 to activate my current no. As this no bill not paid my no [protected] barred. And pathetic responses im getting from customer. 1 person said pay 1000 i will settle and activate. Once i paid it did not still get activated and another person says pay 2600 and settle. Itd sad how an old customer who never has defalted is being harresed like this.

Dear sir/ma'm,
Greetings!

This is to draw your attention that the my number blocked by ndnc-airtel/trai without any information and without any commercial/wrong use, it is autocracy by telecom company and trai, the number is [protected] and it was very old number.

If you really help the consumer and you are requested to pl do the needful and stop of autocracy which is being made by airtel/trai.

Will be grateful to you.

Thank you so much!

I recharge my airtel no on 25/06/2018 of Rs 399- online The airtel app shows for 84 days & after i recharge its shows 70 days & net is a very slow plz look after the matter solve as early as possible if net is slow 1.4 gb per day its useless i attch herewith screeshot of airtel app shows the 399/- offer i was very disappointed from airtel

Dear sir,

My airtel no is [protected] and i recharged of 169 Rs it was showing in the plan of 28 days unlimited call and 1 gb data per day but after recharged i was unable to call sir i dont need data i dont have smart phone i just have to make call by profession i am driver of an officer so he suggest me to complaint here so i wish that you will be resolve my problem as soon possible because i got very disappointed response from airtel customer care talk with dinesh named executive he talk to me very rudely and didnt resolve my problem he told me that i have to recharged again of 199 RS sir i am very poor person as i told you, so 169 rs matter for me lot so kindly recharge my number only unlimited call i dont need any data sir again i request you i need only unlimited call plan so against this recharge pls do this thanks and hope that you will resolve my problem soon. thanks and have a nice evening.

I recieved an SMS saying thank you for choosing ADOFGAMES service.. you have been charged Rs. 25 and it will be renewed after 7 days... I have not activated any such service..I've checked out on the internet and many users have reported the same issue...On calling cust care...they stopped the service bt didnt refund my money..Looks like Airtel has started fooling people

I received call from your various partners for porting additional number of my son. I asked one of them to take it forward. She promised that in my existing family plan of 649/- in addition to existing child number, I can add additional number without any additional rental. I realise later that Your business partner has cheated me by giving wrong information to port my sons mobile number [protected] under family plan. As per pre porting discussion she promised no additional rentals for adding this second child number with my number [protected]. After porting formalities she changed the communication and informed that there will be additional rental of 199.

Refer the attached screenshot.

I recharged my mobile yesterday night at 1.15 am, it meens today early morning 1.15am. Amount 199 deducted from my account. and recharge had not happend. again i tried my rcharge at 1.15 pm it was success fuk.
I had a transaction id[protected] and my mobile number is [protected]
please return my amount back as soon as possible

I have recharged my number online... Every thing went fine and my money was debited from my bank but the recharge was not done. Please help.. My bank bank is not refunding money and i want to recharge to be done immediately and it has been done for the first time... I want my recharge to be done immediately... So please help me with some solutions please... And please recharge myvsim as soon as possible

My name is d. Sundarchand. I have applied for dnd service on 20/6/2018. Mr nikhilnaidu n, customer service advisor of airtel says that it is only one week required. One week completed today. But till today i have not yet received the dnd status from airtel. When it is expected for dnd confirmation from airtel. A lot o[censored]nsolicited voice calls/sms received every day. Waiting for their early action.

Thanks

Regards
Sundarchand
[protected]

Dear team
Today morning at 10:45 am i make a recharge of ₹199 of this airtel no. [protected] through online airtel recharge but its shows technical fail. Again i do recharge but still it shows technical fail. When i saw my bank account details amount has been deducted. Please recharge my first amount and refund my second amount to my account. For reference i have send the tranction id of both attempt. 1) igavliqt4
2) igadvljdq4
Regards
Kishore krishna das

Hi this is priti an airtel user.
From last few days i am getting messages from a$-tfarot dat [call cost is 0.30 duration 10.30 bal. 0.00].
This is deducting my balance. If this continues i will stop using airtel.
There so many complaints i see on the same and no has any clue who is sending this sms or how its been triggering. This is annoying. Company should take this seriously. Please ask them to fix this as soon as possible.
If this continues company may lose customers.

Though i didn't activate the adof games subscription they activated it and and rs 120 get deduced from my balance and when i connected to help line number, they commented that your balance wool be refunded and some if them said that it wouldn't and today when i called them after one day then they said that your balance wouldn't be refunded... What the hell.. Without any action of activation from our side they reduced the balance on their own... Is this what they do with customers... Really hateful airtel...!!!