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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 769

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S
sunilpillai9671
from Mumbai, Maharashtra
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no outgoing calls allowed

Address:Mumbai City, Maharashtra, 400079

My son came from russia on vacation, for whom i purchased an airtel prepaid connection [protected] on 31st may 2018. The seller told me that it is valid for 3 months unlimited calling + 1.5 gb data per day for rs.500/-. I agreed.

Sim card became operational on 1st june 2018 itself and since 9th june 2018 outgoing calls have stopped. Only incoming calls are allowed. "your balance is too low to make an outgoing call" - this is...
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U
Ugine
from Mumbai, Maharashtra
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postpaid excess payment refund

Address:Mumbai City, Maharashtra
Website:[email protected]

My airtel mobile no: [protected] is showing excess payment of 1339/-. Requesting you to please refund the payment by neft at the earliest.
Enclosing herewith scanned copy of passbook front page, cancelled cheque and cash receipt.
Kindly do the needful at the earliest and please keep giving follow ups by sending messages or emails whether the complaint is further processed. I have mailed many times to [protected]@in. Airtel.com but no...
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K
Kadhiravan sasi
from Chennai, Tamil Nadu
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required airtel network

Address:632507

Sir there are almost 5000 homes and around 12000 people living in palamathi, venkatapuram, kuppam and vendikal villages. All villages center is venkatapuram and only 2km distance for each village. These villages comes under vellore district, arcot taluk, thimiri union pin -632507. Here we do not have any network connection but only one network vodafone is available with very poor condition that too if we go top floor of the house. I have...
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H
Hitesh Thacker
from Bengaluru, Karnataka
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postpaid service deactivation in karnataka circle

Address:560103
Website:www.airtel.in

I moved to bangalore two weeks back from hyderabad and got new micro sim for an active airtel postoaifd number. I was told that it will be activated in 48 hours. Its been two weeks and no activation. After repeative complains on calls and stores, no result.

Shame on you guys... You cant even give a time by when your technical team can resolve this issue. Shut your door.

I am going to switch to jio or vodafone....
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My airtel number [protected] is getting deducted rs60/week from november 2017. This number with me for a many years and keeping in uae since 2014 as i am working here. No weekly deduction happening in 2014, 2015 or in 2016. I keep this to receive sms related banking and kerala psc. I keep this phone live as i can by dialing and top up.
Kindly do the needful to stop this deduction....
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K
Kavya996
from Hyderabad, Telangana
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no cashback credited

Address:500029

Cashback is not credited of 100 rs on my first transaction and 40 cashback in transactions above 200. Please do credit the amount as been given in the offers. Didnt credit the cashback into the account as being shown offers. It shoud credit in time the cash back while we are avaling the offer from airtel payments bank. But there is no response after the bill payment through airtel payments bank....
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P
Priti kale
from Aurangabad, Maharashtra
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recharge offer service fraud

Address:Pune, Maharashtra

Respected sir
Last day, I have done my recharge of 399 which gives me 4gb/day data+100msg+unlimited calls for 84days. This offer was available only on my mobile no. But when I done my recharge then they gave me only 1.5gb data /day. And this was very hilarious. I trust Airtel company.. But from that incident, I decide its a fraud company.. Why are you misguide to consumers? I don't like this k..
I hope that you will solve...
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N
NIKHIL NAZARETH
from Mumbai, Maharashtra
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inflated bill/ overcharging

Address:400705
Website:www.airtel.in

Dear Sir/Madam,

I had been to Oman for a holiday for 1 month. Before leaving the country, I was told on call by Airtel of Rs.149/month International roaming scheme on which incoming will be free. I specifically asked if there will be any other charges and she denied that and said only if I make outgoing calls I will be charged. When I came back from Oman, I received a bill of Rs.21, 986. I found out and came to know that i...
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P
Prasad Bhendale
from Dahanu, Maharashtra
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my complaint is regarding to benefit of recharge

Address:Nashik, Maharashtra, 422103

Airtel shows me offer of Rs99 Which have benefit of 28Gb data (1 gb/din) and unlimited calls for 28days.
Then I rechrged my airtel sim for Rs99 offer. After recharged success i call to customer care on 198 and ask information about plan or benifits i got after recharged. Then customer care said me that you have got unlimited calls but only 1gb data for 28 days. What's going this please help me.
I have attached screenshot regarding...
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V
v devender
from Warangal, Telangana
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recharge airtel

Dear team

I have tried to recharge my account through ur airtel app.. And a txn id is initiated and send to me through message.. But my account is still not recharged.. Its a recharge of rs 448.. It's really urgent. I will be thankful i[censored] would resolve the problem soon.. Please response fast

My account no. [protected]
Txn id[protected]

Yours faithfully
Sathyavani ([protected])...
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N
Nara4454
from Chennai, Tamil Nadu
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devious practice

Address:600004

On 9/6/18 airtel started a service glamsham without my request or authorisation and charged rs 35 for it.
On receiving that notification i called the stop request number and cancelled the service.

My question is why airtel did start such service and deducted rs 35 without my request/authorisation?
The charge has to reversed and rs 35 should be credited to my account immediately.

Airtel has again...
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R
Rajneesh9815478027
from mansa, Gujarat
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I requested many times but no postpaid to prepaid till

Address:Mansa, Punjab, 151505
Website:Airtel.in

Respected sir/ madam

i have submitted all documents for process convert postpaid to prepaid. I reached airtel outlet court road mansa on[protected]. Again i submitted fresh documents After all formalities, they gave new sim thek ask wait for 2 days but still pending . please solve my issue as soon as [protected]

If my problem np solve i do legal action...
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R
Raghavan D
from Thrissur, Kerala
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recharge money taken but recharge didn't happen

Address:Chennai, Tamil Nadu, 600045

Hi, i have swapped postpaid sim to prepaid [protected] in airtel store, chrompet, chennai. They asked me to pay 399 to do 399 plan recharge. But, after prepaid sim activation they haven't done the recharge for 5 days. So i have done recharge for rs. 100. Later they are telling 399 recharge will not work if i do rs 100 recharge. I am also not getting proper response or money from them....
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M
M.S Tripathi
from Gurgaon, Haryana
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airtel dth not working from last 3 days

Address:New Delhi, Delhi, 110045
Website:Airtel DTH complaint

My Airtel DTH connection is not working from last 3 days & nobody is helping me. Your customer care service is pathetic, nobody had visited my house in last 3 days for rectification of this small problem. May be you are a big company but your customer care is pathetic & your services are pathetic too. I am your 5 years old customer & having 3 connections in my house of yours and if you guys are treating your old customers like this. Please...
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V
vishaljain195
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network lagging

Address:500015

HI from past two months i have been facing airtel network connectivity issue whenever complained to customer care or at the store they were just saying its a technical issue we are upgrading it to 5G that's why its lagging

and he advices me to use it in 3G mode as the problem will be less, so the airtel is fooling us charging for 4G Service and asking to use 3G service..?

Today(11-june-2018) at 11.00Am all of...
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S
santhosh
from Hyderabad, Andhra Pradesh
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airtel - unresponsive customer care. waste provider to me.

Address:500091

Phone/Mobile Number: [protected]

Hi team,

I got an issue with airtel 995 recharge. I got such an issue that i wish to leave airtel and look for some other provider. This is not the way of dealing with a customer. I, as a customer request to improve your process and re-define it.

Initially, a month back or so. I donot remember the date exactly. I called to customer care for 995 recharge and as...
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A
Abhay75
from Bhopal, Madhya Pradesh
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unauthorized service activation and deduction of balance

At 4.48 PM on 11.06.2018, suddenly i got an SMS that i have been charged Rs.35 for activation of GLAMOURZONE on my Airtel Mobile. Again one SMS came at 4.54 PM on 11.06.2018 conveying that GLAMOURZONE service has been activated.

When i checked balance amount of Rs.35/- was deducted. As i had not requested for any such service, i called the customer care. They said that i had sent SMS requesting them to start the service. This...
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R
Ravi Bhandari 1988
from Gurgaon, Haryana
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misbehave by airtel staff

Address:New Delhi, Delhi, 110085

Dear sir,
My name is ravinder singh
My phone no is [protected]

I have received a call from airtel[protected] on 11th of june at 4:49 pm from a lady executive for port my no to vodafone to airtel when i request her to don't call this is the 3rd call from airtel in a day and i continuously receiving from a couple of days so she replied "call uthane ke liye staff rakh lo" and was laughing sick....
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Address:Bangalore, Karnataka

Hi all,

Anu durai (Airtel store employee) has submitted fake degree certificate for joining as employee in airtel. Y i'm complaining now means there are many people's including me who done there degree and still they are waiting for job. After checking anu durai degree certificate if you found as fake certificate surely you will terminate him amf that job will go for someone who's waiting for a job. If you didn't take any...
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I
Isha Patira
from Kolkata, West Bengal
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related network issue

Address:Kolkata, West Bengal, 700025

This is the worstest network ever i used till now. Just stop you fake advertisment about the bestest network and all #.
I have use several networks, didnt face this type of problem ever.
Network is never available when its highly needed. No internet works. Other person can't hear my voice. Call doesn't get placed at once.
I mean nothing is right.
Whenever i get any call from your cse, if i start complaining,...
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