Airtel Complaints & Reviews

I received a message last month and this month that a service called Famous Games has been activated and it deducted RS. 120 from my Airtel account. I deactivated the service but lost Rs. 240 to the service. I need my money back. The Airtel customer care executive Mr. Ajay Kumar did not understand my grievance and told me nothing can be done. I need a refund!

Hello sir,

This mail is regarding my number [protected]. Which I have been using since 2017 with Airtel earlier Idea And I decided to port to airtel considering the benefits and the status airtel carries But the episode I had with the customer care executive and the airtel store is making me regret that decision.

This started Month ago when due to some personal reason I was unable to pay the bill generated in the period of 3months. Due to which my outgoing was shut down which was fine by me.. Later on when I got time I paid my bill on 12/07/2018
I got the receipt and the thing was settled. However, my number was deactived since one month ago and when I contacted customer care about this, they assured me that's its temporary and will be fixed but they did not. I also visited the store and they told me this number can not be release now. As far as I am concerned, any number gets blocked when it is not used for over 3 months and I am sure that wasn't the case.

I approached the Airtel store located in Navyug Market Ghaziabad uttar pradesh 5 times to be exact between 10am to 7pm and to my dismay, they were rude, unwilling to help and straight up told me that they won't do anything and refused any explanation or help. Same goes with the customer care executives.

I would like to mention that I have a firm and other business and as I have mentioned before also, I have been using this number for the past 20 years and I think you would understand how important this number is for me and my business.

So I would like you to kindly look in the matter as this is really important for me and fix this matter as soon as possible and restore my faith in airtel brand.

Yours truly
Arun kumar
Contact no. [protected]

My number [protected]. After completing all formalities for sim porting and up gradation to 4G, out going call say “cannot be connected this call try later”. Daily I was visiting your office and they send mail to concerned people further say technical problem for last 29 days. My recharging is expiring tomorrow. Please do needful at the earliest. Thank you

Sir, I am mahendran, bearing my telephone number is[protected]. Sir i have given disconnection of my telephone on 6-7-2018 itself, and the chennai management side has talked about, and i told that i have shifted my business to another place so disconnect my telephone. but still now it is in active condition.
please do the disconnection of my telephone immediately immediately.

thanks and regards,

j. mahendran.

[protected]

Hi,
I am in Almaty, Kazakhstan right now. I recharged my airtel number with international roaming pack but I am unable to make calls to India. whenever I am trying to make call, I am getting a message as 'outgoing calls barred'. I checked my phone settings also but I don't have nay such option called 'call barring' in my phone. Request you to help and resolve this issue at the earliest

I am not send messages of porting code . I try 15days. I complant 13july and airtel customer care officer my problem not solve. Hi is saying complant is solve 16july. But not solve. I try 15days continue . I complant 2nd time 17july 12pm. Hi is saying problem solve in 4 hours. But not solve. Airtel costumers care numbers is not reachable. I try continue but not receive...

Your services have become Worst for the last one week. We have to dial at least 3 to 4 times to get the talk clear. It has been becoming one way on majority of time & it irritates the consumers. If you can not provide the services for which you were famous before the Jio Telecommunication entered the communication Network, then you should tell your unhappy consumers for porting their numbers.

Airtel activates some unasked for service periodically and deducts substantial amounts each time. They provide a number 1552230 for stopping the unasked for service but never refund the money deducted. Recently they deducted 35 rupees out of my balance for activating an ICON service but did not refund the 35 rupees later after I requested the service to be stopped. Isn't this plain stealing. This is not the first time. No wonder some people in our country drive around in cars costing crores. Imagine how much money airtel made by stealing 35 rupees from each of its at least 1 to 10 lakh or I am sure more subscribers.

Dear airtel, one of your customer contineously sending unrated messages to my loved one.
so better please be in touch with that person and take necessary action.
That persons name I dont know.I.hope as the best company in India, you will.help me.
THAT NO IS,
[protected]
I am attaching a screenshot...please have a talk with your customer.

my name is debashish roy
my phone is- [protected]
maiil id- [protected]@gmail.com

I have deducted amount rs 399 for that I got cash back from phone pe wallet but recharge was not done to me . I have contacted the phone pe service but still now I have not got the recharge.

I have recharged the phone number [protected] through another Airtel number through the app . For that I have 10% cashback from phone pe I have received that 10% cash back 39.9 rs

Its has become habit with Airtel to inflate my mobile bills for mob. No. [protected]. Last month also, artificially inflated bill was rectified after a complaint was registarad on this portal. It seems repeated negligence on the part of Airtel, might be due to malafide intention to earn profit by deliberately inflating bills.
A proof of it is the written acceptance of faulty bill on the part of Airtel just last month & then rectifying it?
Again this month, an inflated bill for Rs.1256 against plan of Rs 399 was generated specifying wrong charges.
I request the competent authority to penalise appropriately M/s Airtel for causing undue harassment to customers!!!

Dear Team,
I have done Recharge thru Freecharge with order no FCVA[protected] for an amount of Rs 111. This recharge was done for my number [protected].
However, the same balance of 111 is still not showing in my account.
Freecharge team is mentioning that they have received confirmation from your side mentioning that the Recharge is successful...Pls add Rs 111/- to my mobile number [protected] or refund back the same to Freecharge wallet

Roam world freely is the advertisement which is very misleading and after looking at their advertisement, I thought airtel is the best service provider and most trusted network, however this is not true at all, recently I made a business trip to Maldives and my IR pack was activated but to my surprise after I landed and try to use the network but it wasn't activated on that day. No network continued for 2 days and all of a sudden without any prior notification, I got an sms on the 3rd day of my trip stating that the unbilled amt is 55K and before I could remove the sim, I got another sms that the unbilled amount is 1.16l and this sudden un-notified activation happened @ 1 am early morning. I feel that airtel is cheating us by not barring the service as soon as the credit limit is crossed.

The bill for 6 months was generated for which I have not opted. When I called the customer care, they kept me on hold for 30 minutes to connect to a supervisor. I had to cut the call and call back again. But of no use, I was again on hold for more than 30 minutes. I don't understand how they could give such an idiotic reply that the supervisor is busy and I have to wait without knowing how much time I will be kept on hold. Very worse service. They give all false promises. The speed is very slow and overall a useless network.

My data network is very much slow and it is getting very weak day by day 😐.. It is very difficult without proper internet connection at case of emergency. Please do resolve it quickly.. It is an kind request and do it immediately.. My network is very very very slow and I can't handle it. I am very much Frustrated as the data network is very slow. Please do consider and resolve it

At 9.30 on 14.07.2018 I have phoned up customer care NO 12150 attended by a lady namely Sharada and explained her that my DTH is not working error code is B0001 and the set top box is glowing Orange light instead of Green. I told her that the same problem was faced by me on 31.05.2018 and it was rectified on 03.06.2018. At once she narrated that the waranty of every repair stands only for one month and since youhave crossed one month you are supposed to pay the servicing charge for which I was to submit my grievances but she was so arrogant "saying if you want you pay or otherwise you forget it" and disconnected the line. When I again called up customer care by 1599 hrs the gentleman on the seat told me no complaint has been lodged only it is noted that your complaint will be rectified on 17th. He then registered a complaint shown above .After that customer care office called me vide mobile No[protected] on 16.07.2018 and ensured me that the problem will be rectied by 4PM . I called them at 04 pm, 04.34pm, 5pm when I was told today any cast it will be rectified within 7pm. But today is 17th July 5.55pm no one has visited or rectified the problem. Today someone called from Delhi vide Mob No[protected] and enquired about the progress when I told him nothing had happened. Surprisingly the two mobile Nos mentioned above are switched off after the enquiry for ever. If this is not rectified today I am going to report to this to Consumer forum to settle.

I have Postpaid connection of Airtel. My mobile no. is [protected]. Since I am not much using my this no, .I want to change to Prepaid connection. I have visited Airtel store multiple times since last 3 months. They are saying there is a system error. I am just just fad up of going to store. I request you to help in changing from Postpaid to Prepaid connection.

I Alpa patel request to sent my sim card location from 07/07/2018 to till date . my mobile instrument is lost on 070/07/18 by mu daughter gracy patel from jawahar chock - maninagar - Ahmedabad.

My contact details are Alpa R.Patel
C/8 Radhikapark Society
Nr. Jashodanagar Cross Road
C.T.M. Road, Ahmedabad. – 380026
Contact Phone # [protected], [protected]

Request to sim card status and location from 07/07/2018 to till date.

Till date my sim card is ringing...in response to calling to [protected]

please sent as above, other details are as under

Sim card holder name - My Self - Alpaben Rrajeshbhai patel

Sim Card Number - [protected] original uninor sim card

My Apple ( not original ) instrument lost it may be stolen

last used to turn on to loud mode from silent mode
.
my instrument has password my fingerprint

sim card continuously from 6.00 pm - 07/07/2018 to till date ringing i.e. my instrument is not switched off tiil date and sim card is in instrument tiil date .
.
When we call on this number [protected], in response, it is ringing and ringing ... till date. .

We have make some 5 to 6 sms ( TEXT Massage ) to this sim card to trace sim card location easy.

We have make police complain on my daughter name Gracy patel for her instrument having uninor sim card on 07/07/2018 attached herewith.
Police complain at rambaug polic station - maninagar - Ahemedabad

My daughter lost instrument from jawahar chock, maninagar, ahmedabad - gujarat

Awaiting yor soon reply
Alpa patel and my daughter Gracy patel
police complain attached.
Police has communicate for other information to our contact no. [protected] after three days of police complain

Dear sir,
Today, l recharged my Airtel no. [protected] with Rs. 147 in which according to the offer i should get 1gb data/day, unlimited calling and 100sms/day for 28 days. I got unlimited calling and 100sms/day but in data i only got 300mb.

Please do something about it.
TransID- [protected]
Mobile no.- [protected]
email address- [protected]@gmail.com

Dear sir,

My airtel Mobile number is [protected]. i have outgoing call problem on my number. please solve my problem immediately on my this no. All outgoing calls is closed.

But why have you done that without even SMS intimation or anything ?

Isn’t this bad way to treat a customer ?

Regards
shweta.[protected]@sharda.ac.in
Mob. No. [protected]
Greater noida