Airtel Complaints & Reviews

I have raised my disconnection request for my Land Line number. Airtel customer care person said they deactivated my bill cycle and process will take for 7 days. I got a call after 2 days from airtel person. They would like to offer a new plan. I said I am not interested. Without my consent, they send a bill for the new plan

I visited saibaba colony branch at coimbatore tamilnadu...
When i was in office an old person who had to convert his number from postpaid to prepaid visited the same office.
He was confused with the plans and conditions told to him. So as an old man he had to raise his voice to the customer service executive. All of a sudden mr. Arunkumar s who was the manager of the concerned office raised his voice f3lling that he also will get angry which is not a proper way to handle the customer. I would request you to kindly advice your executive to handle customer in a right manner

Dear
Sir/maidam,
Sir, my address is Vill-jalwara tola-khaparpura, Po-Jalwara, p.s-keoti, Dist-Darbhanga, Pin-847121, state-Bihar my contact no-[protected] hai. Sir. Yahan 6-7 mahino se Na hi calling thik hai aur Na hi internet service. 4g Ka recharge karate hai aur 2g Kam karta hai.Please sir quickly help me.

Yesterday midnight at 01:06 am, airtel activated gamesuite, without my concern. Early, morning i had seen the messages regarding the same. They had deducted an amount of rs. 35.00 from my main account balance, illegally.

Immediately i deactivated the said service.

Hope this is the latest scam of airtel, to earn money illegally from its customers.

Please take immediate action and i want my refund back.

It may look so small to you, but if you imagine that airtel had done the same with 1, 00, 000 customer's all over india. They earned 35, 00, 000.00 in a span of minutes.

I had good faith in you, that's why complaining here.

P. Anil kumar,
[protected]@gmail.com
Visakhapatnam.

Dear sir,

Greeting of the day,

This is to inform you that my name is niraj kumar singh and my mob:[protected] and this numbar i port the number from vodafone to airtel 20 months back but the after coming to airtel from sep-2017, i was facing network issue, i have given the complain to customer care on the month of sep, i got the call from customer care team and they advised me some stupid things to change the sim card, and i have did it for 7 times then they advised me to change the phone, and i have changed it for 5 mobile phone.. Finally they could not help me out again i have given the complain on jan-2018 same things repeated at this time i stop making payments on apr-2018 and given the information to customer care team and also i went to airtel service center at sahakar nager and yelhanka the staff at both service center very rude, and i asked for port back to vodafone on the month of apr-2018, but they did not relisted the port and again i called to the customer care and i have inform them very clearly i will not make the payments but again and again they was calling me back to back about payment were i have inform them am not using your service why you want me to make payments, and at any cost i will not make the payments, finely 2 days back my number got blocked, i feel very bad and i decided to raised it about it as per my knowledge airtel service is very useless in india and the west part is the customer care team also useless and this i will not leave it over here, i went police station and i have given the fir and the fir number i will proved you shortly,
Advising you to kindly look in to it do whatever is in your hand because at this time i will not request to anyone, at this time i will look for justices and also want to know where is my country stand on justices,

Thank you.
Niraj kumar singh

My number is [protected] and i have recently ported to airtel from vodafone. I still haven't received my amazon prime membership as promised also i'm facing major network problems and call drops. This is the pathetic service i'm receiving from airtel. Vodafone was much better than airtel. This is the third day i'm using airtel in andheri and facing such bad network problems. I want to switch from airtel with immediate effect.

Sir, i would like to bring to your urgent notice that i have been visiting airtel store regularly in sarabha nagar market, ludhiana. This time i have experienced sexual harrassment by one of the male staff for the first time. Few daysback when i went to get some new prepaid connection. One of the staff a male mr harman helped me in getting me a new connection. But when i came back home he started following me unnecessarily, by calling me, sending me hi, hello messages continuously. When i asked him why he was calling me, he started telling me useless reasons. He got all my number details, and is sending me messages on all my no. S. This is really one of my cheap experience with such a reputed company
Please take urgent action against him else i have to submit this complaint in police station soon.

Further to my earlier complain on short date gb credit, i tried calling up customer complain 198 it went to another state they gave me a direct no o[protected] and again i had to repeat pressing keys 1_2_2_9_6_9_1 reached a dead end, phone went dead.
I don't know why airtel makes it so difficult to reach their customer complain desk for prepaid. I have yet to reach them by phone though my email complain to [protected]@airtel.com was replied stating i need to mention mobile no on the sub line, though i had mentioned in the body of the letter, reverted to them accordingly and still waiting to get the short credit. And response.

Dear sir,
i am not getting the UPC code from Airtel
i tried sending port request many times
and asked customer care service about not getting UPC code they are not responding please solve my issue its very urget.
porting format i used: PORT[protected]
the Airtel customer service is not all solving the issue they are just bullying and wait for anothe 48 hrs
i trying this from several days though i am not getting UPC code
My mobile number:[protected]
thanking you sir.

Dear team,

I was x employee you company i was fta spoke manager basingstoke location was aurangabad & left job as on 4/3/2013 my exit was processed on 7th april 2013 but i have not received f & f & relieving letter

Kindly provide me reliveing letter as early as possible

Regards,
Mahendra kulkarni
Fta spoke manager
B-74058
Aurangabad
Mob [protected]

Dear sir,

I want the call history for the date of 28, 29 and 30 of may, 2018 of my airtel prepaid number [protected].

Please consider my request and provide me the details. It is very important.

As i need the call history to resolve my family problem.

So kindly accept my humble request and do the needful.

Which will help me to solve my family problem, please.

Regards,
Karthick.

I have airtel postpaid plan having A/C no:[protected] has been offered free 10 GB data .in the bill month of 2nd May to 1st June has been charged with Rs.507 for data usage.I had visited Airtel center twice and they have lodged my complaint regarding unfair charges and given assurance to revert back of charges .In my aitel app it is still showing 78Gb data available.
i would like to know if my free data validity expired then how it is being reflected in my account.it is unfair to charge without informing about expiring of data or whatever.
your customer care denied to revert it back by calling back on same day after my complaint.
Please do needful otherwise i have to think about another service provider.
I am attaching here a screen shot of my accumulated free data in My Airtel App
email: [protected]@gmail.com
Relationship No:[protected]
Bill No:[protected]

Hello

I had raised a request for re-installation of DTH service due to address change, it has been 8 days where I have been calling at least twice a day to get the re-installation done. As of now the service is not done, the customer care executives are hopelessly helpless, they don’t have any damn clue what’s really going on. The so called service engineers on the ground are just fooling around and giving any damn excuse to close the tickets. All the time I have been promised a supervisor will call me and look into this, but again that’s in vain.With this age and technology I am still not sure how you guys are making business with this type of lame service. I have been waiting for the calls for a week now, neither the so called supervisors or the so called service engineer are bothered to give a call and taking an effort to get this done.
I have paid for the service till March next year, which is undoubtedly the stupidest thing I have done, hence I am going to post in all the social media not to opt for this long term trap.
So please process the request to refund my money and close this damn account.

Surjit jena

The 4G network condition of Airtel has become very pathetic since 9-10 days. I cannont even browse any page properly. The speed of the 4G internet has become much more slower than 3G. So i request you, kindly fix it up ASAP. Otherwise i will have to change my network operator. 😏

Today, I recharged my mobile for Rs 399, the plan offered was 2.4 GB data with unlimited roaming calls. even the agent at the counter confirmed while recharging.
On recharge Airtel initially send SMS for same as under
Congrats All Unlimited calls +100 sms/day+2.4GB/day for 84 days is activated. FREE Airtel TV Click get.airtel.tv

But credited me with only 1.4 GB and subsequently send an sms as under
All India Unlimited Calls+daily 1.4GB & 100 SMS, 84 days is credited. Best recharges dial 505( Toll Free)

I am awaiting for their response. Their customer service numbers have no no to talk to customer support only pre recorded Ivc numbers available. It's time regulatory authorities insist mobile operators to provide easily accessible customer support numbers to users to register their complain, .

Airtel advertises that it is fastest 4G network but I'm not getting 2G speed itself.airtel is advertising for its speed test.let that network do their speed test in my home.it is also advertising that it has network coverage even in remote areas.im residing in centre of the town but no network coverage.pleaae ask this airtel network to solve this problem or refund my recharge amount.very poor network connectivity.

I have tried to recharge my Airtel mobile number [protected] through my Airtel app via SBI card on 29/05/18 at 10:37 am. Two times of OTP came & I have submitted that. At that time my SBI ACCOUNT debited Rs 399 two times total amount Rs. 798. But benefit not received. My Airtel app shows recharge not done. I have contact with the company customer care executive they said that your money will be credited within 7 to 10 working days. But I have not received. Again I have contact the customer care executive Team Leader name Subhankar Paul contact number is +[protected] told that please wait I have written a complaint against the matter & the complaint number is [protected] and said your matter will be solved on 14/06/2018. But I have not received money back till today. Again today I contact they said your money have been credited to your bank contact with your bank. I go there but the Manager shows money have not credited to your account. Please let me know what can I do now.

I had applied for an airtel secure. I got a call and someone asked me to add basic description, once i did that, i got a call back saying that i had to add description like, where the phone fell & what time and what height. Once i did that, i got a call back saying that clam is rejected because of improper usage.

This is absolutely unacceptable. Worst customer service. Might be moving away from airtel after being a loyal customer for 15 years.

Please help me solve this

I am following for my complaints to airtel since last one year and I had also written mails to their RM Mr. Manish Bindra, still no response from their side from last one month. Contacted customer care also but they also fail to provide any solution. My complaints are pending from 17th June 2017. I had raised complaints from my official mobile no [protected] as well as from personal no [protected]. We are corporate customer with 100+ connections. Neither local official are giving any proper response. I want mail id of National Head so I may forward the trail mail which will be self explanatory. My official mail id if [protected]@dunacmotors.com

Hello sir/ma'am,
I have accidently recharged wrong number. Request you to reverse that recharge and transfer it to the correct number.

WRONGE NO - [[protected]]

TRID[protected]
Date - 18-Jun-2018
AMOUNT - 448
CORRECT NO - [[protected]]

Please either reverse the amount or transfer the benefits to correct number...