Airtel Complaints & Reviews

Hi,
I had done recharge of Rs.399 from airtel mobile app on 27th may 2018 at around 1:30 am ist, but money got deducted from my bank account and recharge transaction is failed..
My issue is its more than 24 hours and amount has not been refunded till now.
For reference I am attaching screen capture of message that shown transaction got failed......

Hi Airtel,

Writing this email with lot of frustration with the pathetic service provided by Airtel. I am with Airtel for last 15 years but the kind of service I have got in last 1 year has been the worse and this has made me take a decision to move to another service provider.

I would like to summarize the main Issues I have faced with you guys...

In the month of November 2017 I had gone on...

From the 18th of may the internet facility in our broadband has gone down. We have filed a complaint o the same date. Till now we have communicated everyday to airtel representatives in local (I. E, karaikudi) and called twice to the consumer care.

Till now no solution had been done, the technicians are very lethargic towards the issue. Kindly solve the issue within 24 hours or terminate the connection as there is no proper...

Dear airtel,

I regret for having your network. As per my above complaint i had gone to the nearest airtel showroom, which is opposite naupada police station in thane west.

To my shock i was rudely back answered as 'no', when i requested them to convert my postpaid service into pre-paid one. Despite me giving the reference of your mail, they simply refused to acknowledge it. Further, they kept on emphasizing...

To whosoever it may concern

My name is dr. Mehjabin haque, and i had been using the prepaid airtel number - [protected], for the past 8 years. I have been a valued and a steadfast customer of your brand.
Due to some connectivity problems, i had stopped using this particular number for a period of 3 months, as i have come abroad for my further studies. But shockingly today i got to know that your company has allocated...

I ported my no [protected] from bsnl to airtel, through an airtel provider mr nitesh his no [protected], office placed at tt nagar bhopal, with above no of mine there was an attached additional sim which was being used and named after me. His office did not take care and the additional sim is stills not ported. Now his office did not listen to rectify it in spite of giving all the details to him. He did not pick up my phone. Please see the...

Hi all,

i am a airtel postpaid customer my mobile no is [protected] i booked plan from airtel web site 2499/ after month when bill got generated they charged 400 extra .when i call to customer care they said its 18%tax. but in airtel website they have not mentioned anything they mentioned only 2499/.airtel company making money even.worst service didn't intemated anything charged extra amount...

Sir i have recharged the airtel network twice today for the phone number [protected]. For having received the payment i have received the email /sms also. Kindly arrange to refund the money excess paid by me, at an early time. Ref
No 1, d[protected], no 2, d[protected]
Dated 28th may 2018 at 3.45 pm. I hope you you will act positively. Consumers should not be hurt. You know that. Thank
You, ramanath. K. V...

There is no 3g/4g network at all, to open website browsing it takes 2 minutes, earlier it was good, this situation is coming after we paying Rs .500/- for 84 or 90 days of 1 gb / 1.5 gb perday . Such a worst network and request you to take some action. Complaining this also taking almost more than a 30 minutes...

I am in roaming my post paid sim not working number is[protected].
I did all routine checks and procedures.
But not working. Blocked at 9.00 am today. Internet connection also due to this, many mail are pending. I am travellig from uttarakhand to delhi. From there to chennai and then to nellore andhra pradesh. Do i am facing very much inconvience for not having internet. Respond in this regard as early as you can....

I was unable to call for 15 days when i went to airtel office they told balance is zero, i was shocked as 15 days before balance was 300 and i did not use the phone
As i recharged on 7th may with 200 rs immediately 55 rs was cut saying masti pack is renewed which i have never asked before & airtel also didnot send any message that such pack has been started
After digesting my 355 rs it is informing
Previously most of...

I apply a number portability idea to airtel, Idea provide a upc code and i apply it proper guideline, my portability was rejected due to aadhar link failed this is a cause and another cause was upc code was mismatch both cause informe by airtel side by male, which one is true i don't know .but i doubt some mishappening is don on airtel data base .both male send by airtel, i discuss the airtel appellate authority i told please send the upc...

On[protected], i have paid rs.98/- for recharging of airtel data to my mob no.[protected] through online banking from hdfc, bangalore. The amount of rs.98/- was deducted from the account, but it was not recharged hence on[protected], i have visited the airtel office situated at shivananda circle, bangalore and they denied to resolve the issue, hence requested to resolve the issue and kindly direct them to recharge of rs.98/- and damages available...

I have received an sms from airtel, on 27 may at 4:08 am, saying that some fitonza has been activated for one week and rs. 35/- has been charged to me, and that i could stop it by following some process if i wanted. Since i have never made any such request why should airtel have the right to charge me money unilaterally and then make me go through the hassle of this unwanted, and unsought, service. This unilateral thrusting of services and...

Every month for the last 15 - 18 months i have been getting charged 4 times the rate as approved by my bill plan for international calls. I have escalated this matter multiple times, practically every month since last april and the problem still exists. After some follow ups, i received refund for some of the extra billing. But the problem persists, and the customer service representatives are rude and completely ignorant of the problem....

Dear concern,

i am a existing postpaid user of airtel, my no is [protected], and i have gone through your retailer to change my plan to CUG and your representative has converted my post to prepaid and now i am help less to get again post paid as he is not responding any way.his name is Javed and airtel office address is Tandalja-sunpharma road near SBI.

I am not able to use service due to prepaid conversion....

Unauthorised debit from pre-paid balance for whatsmob - i have not subscribed to this or anything else. (http://202.174.122.12:8085/airtelwap/actnotify. Php)

18th april 2018 first deduction of rs 35/- for 10 days
28 april 2018 renewed for 30 days rs 150/-.
24 may 2018 rs 15/- debited for 3 days
28 may 2018 rs 150/- was debited for 30 days
Total - rs 350/- +

Please refund amount...

Hi team,

I got an issue with airtel 995 recharge. I got such an issue that i wish to leave airtel and look for some other provider. This is not the way of dealing with a customer. I, as a customer request to improve your process and re-define it.

Initially, a month back or so. I donot remember the date exactly. I called to customer care for 995 recharge and as per suggestions, i have done the recharge. And...

I am mehul shekhada and i use [protected] airtel postpaid number for around 4 year.

I frequently face speed issue at my home. Today is worst speed i notice.

Before some day i complained about speed but not get any action on this objection.

Here i attached some screenshots for your reference. You are claming with ookla that the airtel is india's fastest network. So look this screenshot and accept...

Hello,

My name is brijesh chauhan, airtel dth customer id - [protected].

I want to disconnect the connection and get the refund as the connection is not working since 8th may 2018.

I have created 9 requests for the same so far, but no action or update.

Request numbers and date

8/may/[protected]Request closed without any resolution)
16/may/[protected]...