Airtel Complaints & Reviews

Incoming and outgoing calls are not connected .Sometime connected and most of the times not connected.Whatever number I dial or others call me I am getting the reply 'NOT REACHABLE OR NOT CONNECTED".This problem exist for the last one week and I am totallykept out of any contacts.

My telno [protected] of fixed line is not working for more then a month aftr registered compalins after both internet access was blocked and wifi too now the mode of communcating with 121 is also not exissting on my fixed line.
I am not getting the benifit of the amount i am forced to pay by airtel ever billing prepaid bill. Which motivates me to get done with airtel and use other available system for brousing net

Recharge of rs.199/- was done on 2 nd june thru card no...7710
Utr no is[protected]. I have not received sms confirming the recharge.
My credit balance also does not reflect this recharge. This is awfully
Bad situation. Since this is a prepaid service with a fixed time frame,
I should get the credits on time. Can you confirm the credit immediately?

Registered Mobile--[protected]
Customer ID - [protected]
Transaction Reference Number[protected]

I made a recharge of Rs. 3000 in Airtel dth.
The amount was credited and it was showing in my account also.
But after around 3-4 weeks, I received a message that I have insufficient balance in my account. When I contacted Airtel CC, they told me that the last recharge was reversed (No reason stated). And that it will be back in the bank from where I recharged. When I asked them transaction ID from which they did the refund, the gave me the same transaction ID from which recharge was done. They have no proof of refund.
I did not received any refund.
I have contacted the CC more than 10 times, and every time first I explain the matter to CC for 10-15 minutes. Then the call is transferred to senior, where again I explain them the whole matter. They keep saying that matter will be resolve in around 24-48 hours and I will receive a call back. But neither the problem was solved, nor did I received any call from them. They even asked me to write an email to [protected]@in.airtel.com
I did the same and an automated reply came that I will be addressed soon ( email reference -- [protected])
But neither did I received any mail, nor did I got any call.

I am fed up calling Airtel CC.
If this amount was small, I might have left it, but 3000 is not a small amount.

I need this issue to be solved immediately. If they are hell bent on saying that refund has been done, they should give proof of refund (like any transaction ID), so that I can go to bank and show then the proof and ask for refund. Because the bank is saying that no refund has been done from Airtel.

Telephone no [protected]

i have had two unpleasant experience with airtel broadband.

First Issue. - I have been using this number since Sep 2017 and paid in advance for six month to avail the discount. i renewed the same in March 2018 and in May when i had purchased a flat, i asked for shifting of the phone, Airtel informed me that this is not transferable and the amount will not be adjusted after the phone is shifted and i forfeit the amount which was around 3500 /- . I was informed that the scheme doesnt permit while i was sure that i had spoken in Sep 2017 with the person who came for connection that there is no such issue for transfer of the telephone as its normal in most cases
I want this case to be heard and resolved

Second Issue - I asked for shifting of phone on 26 May and the phone was to be connected on 29 May at new site in Gurugram, I telephone installation team person promtly reached and connected the internal line and left saying the engineer will visit me in 30 mins time and for two days no one turned up, i keep contacting all the person namely, Prashant, Kundan, Bhagwan, Raghav all in Gururgram area, Till date the connection has not been made and now these people dont pick up the calls
I have made call at customer care also on 05 May and the lady informed me that the urgent complaint has been raised and things will be done by evening, Its now 9, 45 Pm on 06 Jun 18, nothing has been done

I have been informed that its related to some activation code and making me go on spin for last 10 days now, without connection

i recommend people to avoid airtel connection, be it mobile or landline,

I have tried reaching several times about my sim which is automatically got stopped working. I have sent mail to customer service, they said ur number is given to someone else.
I was using this sim since 10 years and my all personal and professional contact i have lost, i m currently working in dubai and can't able to come and sort out this issue, due to which i m not at all satisfied with these kind of services airtel gives to their old committed customers.

Kindly assist.

Regards
Suruchi
Dubai
[protected]

I am facing network as well as voice issues in my area since 2 months. I have a data pack which includes 4g service. My handset is Redmi note 3. I have checked all the pre requisites to achieve good data quality on my handset. I have filed a complaint on open network issues number as provided by the Airtel app. My complaint number is [protected]. The customer care replies with the same answer that there is network congestion. My question is, have Airtel stopped charging me data services for past 2 months?

Me and my Friends are users of airtel prepaid and few more users in our hostel are facing severe network problem.

I request the authority to kindly improve the network services at the earliest. If this problem continues we all are planning to switch over to other network.

Kindly address our issue at the earliest.

Thank you

I am using airtel no: [protected] (With 275 rental) since last 4+ years.

But unfortunately, i am receiving wrong bill details since activation. I have made lot of complaints but no improvement while it increases with unnecessary charges which i paid, like:

 hello tunes were set with any confirmation.
 unnecessary charges applied.

Even said number services has been stopped by which i am facing lot of problem.

I have logged network related issue past two month before till now it's resolved.
Even from airtel network technical engineer came to my room and checked and told me that the network is worst. Every month my bill generating with rs 100 discount. And i really don't know how this bill coming as i am not using mobile data and voice call service on that extend.
I request just give me full discount on my bill until and unless this is resolved by the airtel.

Dear sir/ madam
My mob. No.[protected]
Yesterday suddenly sim failed i remove shim again again insert shim failed after i go to customer care office person told new shim to be change. Ok you insert shim 4hrs after load. Ok 10pm shim load calls no issue.
Incoming and outgoing sms issue. Receive and send issue. Still sms incoming and outgoing problem. Pls resolve the issue.
Thanks
Sivasubramanian

Dear team, on my airtel postpaid bill for the period of 02-may-2018 to 01-jun-2018, an amount of inr 10 has been charged for sending two sms to international no[protected] which is also mentioned on the bill whereas i have not sent any such type of sms. This is totally fraud & unacceptable from a customer point of view, its a not about inr 10, its about wrong or unacceptable reason for charging extra amount.

Relationship number: [protected]
Mobile no-[protected]

The services unlimitedvids (125 rupees) and spuulmovies (60 rupees) got activated automatically and amount got deducted from my prepaid account. There is no web history for that site in cell phone too. How come u dirrectly deduct balance. Kindly look and solve the issue as soon as possible. Credit the amount back to my prepaid account.

Hi sir,

Yesterday 05th june 2018 around 12:30 pm to 1 pm, one fraud transfer of 25000 rs happened from my father's icici bank account[protected] using debit card details to airtel money. My father ram achal singh already filed report in local police station.

That fraud person (Pankj kumar sharma name told on phone call) asked account and debit card details over phone and did this transaction.

Please revert this transaction.

Hi,
I recently added rs 509 currency to my dad's cell by mistake, wherein my intention was to recharge my mom's cell (Via paytm app). When i contacted customer care to reverse the same, they are saying tat my dad's number already has a package worth rs 499, which was activated just 2 days back. And so they won't be able to cancel or transfer the amount to my mom's number.
Very strange.. Looks like anybody can loot indians.. For me 500 is a big amount but wondering if airtel is thinking the same..
Thanks

Hi,
I have raised a port request from airtel postpaid to prepaid. Currently my postpaid is not utilised as i have got my comapny mobile. On 19th may i have visited airtel store and raised a request. The store executive taken my details (Adhar verification) and gave me a new sim. He told me that it will take max 7 days.

Till date nothing has happened. I had to visit that store twice. I had repeatedly send emails and called customer care. Nothing has happened till date.

Actually last i moved fro madras to lucknow.in madras i recharged with 448 rs. Scheme which holds a validity of free calls and 1.4 gb data daily.in madras the speed was 2 or 1.5 mb/s but here in lucknow its not more than 75 kb/s. Since 1 month (25/04/2018) i am facing this problem.
My data is being wasted since 1 month. Please helpme with this situtation so that i could retain my speed.
(Contact-[protected])

I switch my connection from jio to airtel... I can not able to take the proper speed.. It is just 5-10kbps.. My phone can not able to catch the 4g network.. And on 3g service, my speed is just very low and cant be able to load the single page... Your coustner executive says that my signal strength is excellent.. Then why i cant be able to use the service? Airtel is just the crap.. Cant fulfill my needs and have to shut my connection early if it takes much time to recover.. Phone number is [protected]

My airtel dth tv monthly plan is rs 399/month 30 days. If i recharge on 6th of month my 30 days expires on 5th of next month but airtel disconnect the connection two days advance means on 3rd day of next month they disconnect the connection, which is wrong and cheating.
My connection should be alive till midnight 12'o clock of 5th day of next month.
Now its my wish when i have to recharge my connection but airtel starts penalizing the customer for not recharging the connection in two days advance as per their notification.
If i don't have money i am not recharging it, why i should be penalizing for it.
My suggestion is it must be "hourely based" monthly rental, as per customer uses like electricity bill, png gas connection, water connection so on.

Me and my daughter are users of airtel prepaid and few more users in our apartments are facing severe network problem.
My no. [protected]
My daughter no.[protected]
I request the authority to kindly improve the network services at the earliest. If this problem continues we all are planning to switch over to reliance network.
Kindly address our issue at the earliest.
Thank you
Hirudiaraj