Airtel Complaints & Reviews

Soon after i recharged my airtel account today (June 3, 2018) at 9:00 pm, i got a message at 9:05 pm from airtel (At-airinf) that namkeen pack services has been renewed rs. 35.00 from my airtel mobile for 7 days. Surprisingly, i never opted for or sent activation request for namkee pack service. On calling airtel, i could not get a satisfactory reply. The customer service lady kept on telling that it was activated by some web service or so, and that airtel do not have any information on that. She told that i could stop the service by sending an sms to 155223 by writing stop. I want airtel to refund my rs. 35 immediately and credit the amount to my mobile account. Airtel should also stop this fradulent practice immediately if it intends to retain its customer base.

Hi team,
I purchased a 4g hotspot device ([protected]) and it was delivered yesterday (02/06/2018). Airtel representative manoj ([protected]) delivered and confirmed that it will be working by the same evening but it is not working yet. We have paid inr 4245 and he said that bill will be delivered by email, which we did not received yet. We are trying to reach same representative but he is not receiving calls and not responding to messages. We tried to reach customer care through 121 and 198, but everyone is saying that this is not our department and most funniest thing is they provided one number which is personal number for one of airtel customer.

Very pathetic service from airtel. We feel like being cheated and looted.
Please refund my money.in future i dont want to use any airtel products or services and will suggest to each of my friends.

Nitin pal
[protected]@gmail.com
[protected]

I'm unable to recharge (Online) my airtel prepaid number. It's giving error
"sorry your airtel mobile online recharge of rs50 failed since payment is decline by your bank due to any of the following reasons:..."
But i have tried recharging from 2, 3 different account (Money deducts) still transactions are unsuccessful every time giving the same error.
Please look into the issue.

The airtel signal is not reaching our locality and there are more than a couple of houses which face this problem. We have to always come out of our house and run to the street for taking a call. We believe airtel would take this seriously and act fast. Other networks are reaching here and only with airtel, we have this problem. With the kind of reputation your company has, these kind of trivial issues can dent your brand image in the long run. I request you to take immediate action.

I have recharged my mobile number [protected] through credit card for rs. 199 on 3rd may, 2018 through credit card and received an sms with transaction successful, paid to bharti airtel. Bank transaction was completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account. Pl check and confirm.

Hello,
I am airtel customer from 1 year. Recently i have converted it postpaid account for 499/- plan. I was paying my bills each month. Last month i was out of the station and sim was not with me, so unable to pay my bills. When return and see my bills got doubled ~1500/-. I requested them to reduce the bill amount but they keep on calling daily 20/30 calls. It was really frustrating and sent few emails to them to stop calling. I was waiting for there replies but they disconnected network. I decided to pay the amount billing amount now there is no network. How shall pay the bill and activate my number?

Thanks.
[protected]

I requested for a broadband relocation from bangalore to chennai 10 days prior the date i need connection and i didn’t receive any update after confirming a feasibility and now they have to cancelled my request without intimating me. Now they are asking me wait for 7 days and they are not even apologetic and i have asked for disconnection of my service.

Dear sir

I have airtel 4g data connection in the name of company "amba poly plast ltd" punjab with sim no. [protected]. (4g data sim)

I done payment in this connection and i m not able to check it in transaction history of mobile app. No data appears when i click on transaction history.

When mail is dropped, even airtel enterprise mail id do not reply on mail for this issue. What to do now

Manoj singla, director
Amba poly plast ltd
[protected] (Alternate number)

I am getting these messages from a$-tfarot that "callcost:rs.8.90 duration:00:07:25 bal:rs.3.88
399=ul call+117gb, 84d"
And my balance is actually getting deducted. I # don't know what the hell is happening with my sim card or my phone. I am getting these messages since last 1 year and a lot of money of mine has been stolen by somebody. I want it back... Just # fix this # right away airtel owners, you don't know what you'll be facing after doing this with ur customers😠😠😠&e...⇄

I have been trying to pay the payment for the month of april cycle for the service provided by airtel. I am receiving the msg as 'nds is not covered in the circle'.. Im not able to contact. My outgoing has been cancelled... It creates me lot of inconvenience. Please look into this immediately. I have called your rep and spoke on my issue which i'm encountering from your service.

Hello team,

I have been gold customer for airtel prepaid since last 8 years and now i preferred to change my services to postpaid as your 499 offer seemed very good and after changing my services i could see that this is worst service i ever had with airtel since last tenure although i should pay 3 times the amount of prepaid uses with same benifits in postpaid, i preferred for the airtel secure and amazon prize free subscription and upon my continuous requests i got the subscription for prime and now while enquiring its seems that my mobile oneplus 5t is applicable for airtel secure which seems funny for not supporting the lastest models in market. And i have faced issues during address verification for multiple times which got cancelled.

I would like have any reasonable answer for the same as i have asked some of friends to change to airtel with these offers. Please don't fool your loyal customers inspite of this 4g competition with your market rivals.

Best regards,

Venkat peddi

[protected]

Please register my mobile no. [protected] in my airtel d2h tv in id no. [protected]. And also change my name to saroj kumar sahu. I have just brought a new airtel dth since three monhs before. Therefore, i request you to kindly grand my application as early as possible and take necessary steps about to register my name and my mobile number in the above airtel d2h. Thanking you.

Hi,

My mobile number[protected]
Is there anyone who can help me?
I am facing problem of internet
I got bonus bundle but i am not able to use it.
I am the visitor in your country and i am getting this kind of service.
I tried all possibilities but not able to use.
Tried contacting you many times
Visit to service center and they given me new 4g sim and charged me 200ksh.
And got free 2gb for week but again same issue after 2gb over.
Why i can't use my bonus bundle?
My sim is in 1
Tried all 232
Apn settings done changing.
Now. Give me different solution.


Please give me a call or best solution.
Or i will throw this sim and update on all social sites about your services.

Regards,
Rahul

Actually normally most of time i m using Jio SIM, but some time I need to use airtel for calling my mom in Tibet, so whenever I recharged balance within some hours all balances deducted automatically. So I m completely upset and horrible. Why Airtel company deducte balance without notice. It is so bad n unfair trade practice.

Dear sir, i need cal history of the number [protected] (Under the name dhamodaram padi) for for my personal and friendly relationships. With cal data provided i can raise a complaint against the person who is against me in my relationship. So pls reply to this message as soon as possible to the below email address.
Thank you.

Email address : bnvs. [protected]@gmil.com

My airtel mobile number is [protected]. I have added rs 412 in my airtel wallet, but i have unable to use this wallet because of wrong mpin. I have try to change my mpin number but my name date of birth not match as per airtel application. When i purchased sim card while i have submitted to all carrect details like my adhar card and pan card number. Original also available with me. So, you are requested to take necessary action i[censored]se my account further use or recharge. Pl resolve

This is in reference to my earlier complaint dated 24/5/2018 regarding mobile no.[protected]. On pursuance of the same through customer care i was assured of refund of rs 249 within 7 days of the transaction. However no refund has been received till date. Added to this i received a call from a person who claimed to be the company representative asking me for my debit card details and also subtly asking for my bank balance. He also requested for removal of complaint from this forum.
Upon informing him that the transaction was through net banking and not through debit card he kept on insisting for debit card details.
If the company intends to refund should not the bank account number and ifsc details suffice? Why insistence on debit card details when transaction was not made through it.
I would be grateful if the matter is examined seriously and i am saved of further harrassment

I've been using airtel 4g sim in my 4g enabled smartphone and i recharger with rs 448/- to get 1.4 gb free per day. Everything was going great. The internet data speed was awesome. But for past 3-4 days, the speed is way too low. Only able to refresh whatsapp and that too takes significant time. Speedtest. Mobi app showing download speed of around 0.1 mbps.

Why all of sudden the speed got this low and that too for 3-4 days now?

Mobile no.[protected] [up east]

Hi,

It has been really sad to observe the worst ever services from airtel with lame excuses. I bought an airtel secure plan in the month of apr'18.
I have never been careless in my handling of the phone, however i met with an accident and my device got damaged due it. I applied for the claim and my device was picked up for inspection after verifying all my documents. Now after 10 days they come up with an excuse saying my battery is not genuine and it cannot be claimed. What a lame excuse. At the first place my battery is not removable and i have never faced a battery issue to give it for repair. I was following up with them to prove that my battery is genuine but they are not responding. Because the serial number on the battery cannot fool anyone if it's genuine.
I have raised this issue with customer care multiple times over phone. Wrote multiple emails on this fraudulent excuses to skip the claim to the following email id's: [protected]@oneassist.in,
[protected]@airtel.com, [protected]@airtel. Oneassist.in.
But there is no response.
I request you to look into concern as after 10 days of rigorous follow up i could register my claim and after 7days of picking the device, i have been told that claim connot be done. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon

I am an airtel post paid customer for last 10 years. I wanted to switch from post paid to pre paid mobile no[protected]. Therefore, i went to airtel store at bf 40, salt lake, kolkata 700 064. Today's was my 3 visit to thew store. There were no customer at the store. Person in-charge of the store was busy in his personal job. After half an our he attended me. After completing all formalities he told me to sign on a form. I put my signature on the form. Then he told that all the alphabet of the name are not part of signature, therefore this is not a valid signature and form can not be take. I am unable to understand why a store sales person can decide how i need to sign on form. It can be fill or in initials. If person like this fool become store in-charge to serve customer how he can survive. I appear that his only aim was to refuse me as i wanted to convert from post paid to prepaid.

This type of mad person should be properly trained to deal with customer.