Airtel Complaints & Reviews

Hello, i have been facing calling issues since 3 months. When i called customer support they are explaining some nonsense troubleshooting steps. Even the customer care number is also not connecting properly, calls are dropping in the middle of conversation and call quality is very poor. Why you are advertising like the best network in india, instead accept the truth that you are the worst network.in this website itself so many people complained about your service in a single day? I am completely exhausted with your awesome service and decided to port my number to another provider.

Below are the few examples people facing, try resolving issues otherwise people will reject you very soon.

https://www.consumercomplaints.in/airtel-bad-network-and-bad-internet-service-c1...⇄
https://www.consumercomplaints.in/airtel-slow-internet-speed-stop-advertising-c1...⇄
https://www.consumercomplaints.in/airtel-call-for-disconnection-of-mobile-number...⇄
https://www.consumercomplaints.in/airtel-too-bad-response-from-airtel-store-c194...⇄
https://www.consumercomplaints.in/airtel-voice-calls-network-and-4g-network-is-n...⇄
https://www.consumercomplaints.in/airtel-bad-network-and-internet-speed-c1947267
https://www.consumercomplaints.in/airtel-voice-calls-network-and-4g-network-is-n...⇄
https://www.consumercomplaints.in/airtel-internet-speed-and-quality-of-poor-voic...⇄
https://www.consumercomplaints.in/airtel-airtel-worst-network-provider-c1946130

Dear all

I regret to inform you that your airtel service is making us annoyed.

Their team had deducted money immediate after post paid top_up, by last month without any information
I was blinking and i did not inform complaint anybody thinking as occasional error

This month they have deducted 99 rs immediate after top up, subsequently i received a message as detailed below

"classyandglamvideos" sercvice hes been [protected]@rs 99.0 for 30 day (S) from your airtel mobile. To deactivate, call or sms stop to 1555223."
I called them and entered my requirement to deactivate the same, sms also forwarded tp 155223, 1552230, 1909, but the reply has come asenter proper code.

What type of cheating is this, really i hate such this service from esteemed organisation

Kindly make a suitable remedial action and to revert back my money to avoid unnecessary pressure

Mahendran
Coimbatore
[protected]

Dear airtel

I have relocated from india to australia. I have been trying to cancel my postpaid contract, but there seems to be no way to do this, and you continue to take 800 rupees from me every month.

Please can you cancel my contract or tell me how to do it.

Please note that since i'm not in india any more, i'm not using the sim. I have a new australia sim.

My details are:
My name = afshin shahriari
My airtel number = +[protected]
My current number (Not airtel) = +[protected]

Deduction of my airtel mobile balance (Hot chillis, movies n music, apps club ext activation) without my knowledge and without my involvement...
I was talked-about said money refund to customers care service personnel (Devesh, santhosh, hithesh, & manoj) but they are not doing anything and they calling from another mobile no. And giving dumkhi at midnight time to me...
Plz do need full action...

Dear, sir/madam
I'm very tried to airtel network service. Im face very poor data service to very long time please resolve the problem, please give refund or good service, otherwise i'll file a case in consumer court against airtel company. I'm not one man who face this problem because there is lot of peoples who also tried to your net data services in my area.

Hello sir. As i am a regular customer of airtel since 2016 and i am satisfied with your service but from some days i am facing problem of bad internet service. So there is a humble request from you to look into the matter and solve the problem as soon as possible. My phone number is [protected]. This problem is from last 3 months and i had mailed you earlier but the problem didn't resolved.

Hi, i am customer of airtel from last 9 to 10 years. But from last 15 to 20 days i am not able to call on few numbers. Mostly bsnl landline number and mobile numbers. Whenever i try to call within a fraction of second or even less then that, my call will cut down with a message displaying 'call failed'. Today first time i compliant regarding this issue to airtel customer care but to my surprise instead of helping with or solving my problem they told our network is good in your area and we cannot take a complain for this issue. I was literally shocked with the way they behave on call and were not ready at all to help me.

Well, i am using airtel network from past 8 years, but now the internet speed became too much slow, such that we cant open even a basic applications which needs internet connection. On top of that you people doing advertisement as a top speed internet provider and misleading the people.
Its not only in a single area, in most of the part bangalore airtel network is too bad as of now and also call used to cut several times. Its not only complaint of mine all of my friends/colleagues saying the same.
If this is not getting solved, we all planing to port to some other network.
First correct network, then do advertisements

Sir
My postpaid mobile number [protected] has not been activate, after 5 or 6 days and they stop my sim without any intimation. They asking for my adhare card even supreme court decision has not given adhare card after i put all formalities still my sim is not activate. I am really upset even this sim i used for long for 9 year.
It pathathic response and not activate the sim.

Respected sir,
I (P. Malar kannan) having your company cell no for 10 years ([protected]) since the sim has been blocked i coudnt make and reive calls for past 2 weeks, since this is a valid cell no i was using this all purpose, but now i am unable to attend any call right now. So i kindly request you to rectify my sim problem immediately as soon as possible.

Iam KOLLA SAI KISHORE. from Devada, Kothavalasa mandal, VIZIANAGARAM DISTRICT.
My airtel Demo number [protected]
I want to change Demo number distribution to other... I have given complaint on march month to T.M And ZONAL BRANCH MANAGER BUT still they didn't solve problem...how many days required for changing my Demo distributor...!

I have received a call by deepak (No: [protected]) claiming to be one of airtel's official. He asked for my aadhar number and rudely told me to do so within half hour otherwise my number will be blocked. I already have registered my aadhar number for more than a year and am linked with airtel for almost 17 years. Now i can't reach his number. Nobody from the customer care are picking up my call.

I recharged for international roaming for Rs. 2499 using Airtel App, iam travelling to China and wanted for 1 month, but since i landed i could not get call and make call to anyone. Airtel App is uselss and does not provide any useful information, only use for selling their products and not customer friendly.

I've taken 84 days plan with all calls free unlimited, but i've called to axis bank customer care, my all balance has been finished which i've recharged rs.50/-
Same number from jio are free.

Let me know pls what is the matter? Revert my balance immediately, since, i've already taken 84 days plan with all free calls. Where is my balance deducted and why??

We have ported airtel number [protected] from kerala to andra pradesh on 30 april 2018 and it got ported on 5, may 2018. When we ported the retails in airtel showroom present in manjeera mall, kukatpally made us to recharge for around rs 485 rupees and told this offer gets activated after 4 hours once the new sim gets activated. Now after 1 day also the offer is not activated, when i call customer care they are telling they dont have any information on that and cant get any details on that. When i call to airtel retail showroom in manjeera mall, they are not picking the phone..

This is one of the worst incident that i have faced from airtel.. I hope you take this matter seriously.

My airtel postpaid 4g sim stooped working since today morning (06 may 2018). Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.

All this without any intimation from airtel. I was about to receive important calls and messages on this number. Today being sunday, the nearest airtel store in my town (Palakkad) is also not open.

Lost peace of mind due to this carelessness.

I would like network reception on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period.

At ballava there's a 4g airtel mobile tower. By dreaming a lot i ported my sim to airtel. But matter of great regret, always i am getting 2g network, very very very slow. I am in harassment. Please develop your tower capacity. Sincerely,. Rajendra mohan pati. At/po. Bainsia. Dist. Dhenkanal. Odisha. 759014. Mob. No. [protected].

Airtel has arbitrarily started a paid service on my number, charged my money and then is telling me about it. All this at 4:40am! Why and how will i start a useless paid service in the middle of the night? I have not started any service from my side. This is absolute cheating and harassment of customer.

Please resolve this issue and refund my money ₹35. It is not about money but it is about ethics and business morals, which airtel seems to have lost.

Here is the text of the message and i have also attached a screenshot for reference.
*
Game arena service has been activated for mobile number [protected] without the permission of the customer and rs.35 has been charged from my balance.
The following message i received:

Game arena service has been activated @ rs35.0 for 7day (S). Txn id s[protected], 06may18 04:40. Service will be renewed after validity expiry. To use, click http://bit.ly/2yeIAGy (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
*

I am not able to recharge my [protected] after migration from postpaid to prepaid. No is active and i can receive any incoming call but not able to outgoing. And the worst thing is that i can't even dial in to your customer care because of low balance. What a poor service provided by this. If this is not resolved in few hours better i shall migrate to other service provider. Thanks, kapil sharma. [protected]

I wanted to convert one of my postpaid number to prepaid. I visited kamla nagar, avas vikas store for more than 10 time. Each time they told some reason that it is not possible from their end. At the same time costumer care is guiding to approach airtel store.
Even after a lot of visit it is not converted. They are issuing any reference number also for our concern.
After intervention of a representative and customer care they issied the sim. I submitted paper on 04th may but this store has not placed the request in system.