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Airtel Complaints & Reviews

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A
ashokchinmayanagar
Apr 27, 2018
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Address: 600093
Website: my landline and internet is not working

Dear team

My landline and internet connection is not working for the past two days. Therefore please come and solve thenprobblme immediately.

Pleasenote down my number for your ready reference and my nmber is
My number is
[protected]
Please try to solve on urgent basis
Ashok kumar
Chennai

Please contact the following number for further guidance
[protected]
Airtel customer support has been notified about the posted complaint.
Apr 27, 2018
Updated by ashokchinmayanagar
awaiting your further advies
Apr 27, 2018
Updated by ashokchinmayanagar
await your further advieces
Very poor Network.
Block the ookla ad.
4g is like 1g.
I upgraded my airtel sim to 4g
I got a message that "Your SMS service will remain stop for 24 hours"
But it's more then 24 hour but my sms service is still not working .
When I complained against this issue your costemer care are not giving proper answer .
I want my sms service to work right now .
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    Y
    ybkumar
    from Delhi, Delhi
    Apr 27, 2018
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    Address: 517502
    Website: airteldth

    I have taken airtel dth connection for my home at tirupati. The airtel digital tv id is [protected]. I have been using the service with pre-paid service payment. I have never asked for imusic 1m channel as top up channel to my airtel dth, however, it is added and money at the rate of rs 51 is being collected. I have lodged complaint to airtel dth and also to the customer care, however, there is no response.
    Airtel customer support has been notified about the posted complaint.
    Apr 27, 2018
    Updated by ybkumar
    Within two hours, I was contacted by the AIRTEL DTH service person and informed me through mail that the additional top-up was a mistake and removed the top up. The deducted money was credited back. I thank the support of consumer complaints.
    Within two hours, I was contacted by the AIRTEL DTH service person and informed me through mail that the additional top-up was a mistake and removed the top up. The deducted money was credited back. I thank the support of consumer complaints.
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      A
      Amiya Shukla
      from Mumbai, Maharashtra
      Apr 27, 2018
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      Address: New Delhi, Delhi

      Hi team,

      My name is amiya trisha shukla and made a request for the recharge of rs 500 on 25 april 2018 for the following number: [protected] using amazon

      Actually i should have made this request of recharge for this mobile number: [protected] (Anil kumar tripathi)

      Amazon asked me to contact airtel but airtel is not helping. Mailed, called so many times. Even mailed to zonal officer.

      Attached is the receipt

      Please help
      Airtel customer support has been notified about the posted complaint.
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        S
        SanaKausar
        from Gurgaon, Haryana
        Apr 27, 2018
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        Address: 122002
        Website: airtel.in

        I have raised a request for plan change on 21st april. Order id: 61511738 under which i wanted to opt for plan of 799/- monthly rental. For the same i also requested technical help on changing the modem to an upgraded one.
        Today when i called customer care to follow up on request, i got to know nothing has been done on the request. Moreover ravi sahu the customer care person told me that i cannot have any plan below my existing plan. I strongly suggest action against such people at customer care who are passing incorrect information to the users.
        Airtel customer support has been notified about the posted complaint.
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          M
          Maharshi Shukla
          from Ahmedabad, Gujarat
          Apr 27, 2018
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          Address: Ahmedabad, Gujarat, 380051

          Lifestyle service activated automatically and renewed automatically.
          Applied for emergency loan and not received any balance, after recharge done loan with intrest is cutoff by the company.
          Different customer care executive gives diffrent information for the service activated automatically.
          For query or service complain or calling noddle officers cut off the balance.
          Very rude behaviour of the executive officers, they unsolve the problems and say if you have another query you can call on 121. On requesting to transfer call to their officer they declined. One of the worst company.
          Airtel customer support has been notified about the posted complaint.
          Apr 27, 2018
          Updated by Maharshi Shukla
          I too have recording i m going to show these on twitter and will complain in consumer forum again and again if the problem will be not solved. They are fooling common men.
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            S
            Sireesha Sahu
            from Bhubaneshwar, Odisha
            Apr 27, 2018
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            Address: Khordha, Odisha, 751021
            Website: www.airtel.in

            The recharge done through any digital medium is throwing an error. Even the store people are not aware of why the transaction is being failed. There is even a lot of problem with the network. All of sudden you don't know about why there is no network on your phone and the customer care people reply by saying that there is a 5G line work which is going on please switch on to 3G and work on it. What is the reason advertising that India's best 4G network and speed when even there is no proper network
            Airtel customer support has been notified about the posted complaint.
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              J
              Johnsongrammar Icse
              from Hyderabad, Telangana
              Apr 27, 2018
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              Address: Rangareddy, Andhra Pradesh, 500074

              Dear Team,

              I am an esteemed customer using Airtel service from years together..
              I have recharged my both the Airtel numbers for US international calling packs of RS 3998/- for 30 days..
              Whereas I am unable to do any outgoing calls since yesterday..

              As I need to call my family members urgently at India
              Kindly do the needful as early as possible
              Airtel customer support has been notified about the posted complaint.
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                D
                Deepinon
                Apr 27, 2018
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                In line with many other who have complained here, airtel has activated some service called whatsmob and deducted rs150 without my consent.
                How can a company like airtel do daylight robbery of customers.
                Would one look on if someone snatches 150 from you? Moreover the subscription is recurring. This arrogance from airtel needs to be challenged legally
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Salman42279133
                  from Noida, Uttar Pradesh
                  Apr 27, 2018
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                  Address: New Delhi, Delhi
                  Website: twitter

                  Cc:

                  hello this is salman i m your custumer from so long as i ported my vodafone to airtel just because your service and plan then why today you guys sant me this wrong massage it was like i recieved this massage which givven below on dated 26/4/2018 so i rechagered at rupees 149 so why i m not gatting such as service on my number as i talked ur call canter guys rza and one more was not remember his name and ur senoir supervisior( VIPIN ...)
                  kindly please make tha things batter and i have some more option to move in jio aur back to vodafone .. dear team it was only for your service which is gatting down day by day

                  do my money back aur give me the plan for what i rechagered ...
                  .. 149 rupees is not big deal if i lost but you will lost your valueable custumer . .. .. ..
                  please reply me as soo as possible.. .. .. ..

                  please find the attachment .

                  ( 58GB Data Offer Aapke liye!
                  Rs149=Unlimited Local, STD, Roaming call saath hi 100 SMS/din aur 1GB/din+30GB data atirikt, 28 din.
                  Shartein laagu. Dial 505 )

                  i think custumer is not valuable for u if custumer not satisfied they will not have uour service .. dear you all i am continue trying to cantact and mailing you guys bus no reply nothing .. do my money back ..

                  [protected]
                  salman ...
                  you all are ### .. .. ..
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sureshpg
                    from Hyderabad, Telangana
                    Apr 26, 2018
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                    This is with reference to the auto activation of videopindw by airtel against my mobile number without my consent from 19th nov’17. This is completely unacceptable from a company like airtel which is totally unfair. Request you credit my mobile account on the amount deducted till date towards activation videopindw service

                    Regards,
                    P. G. Suresh kumar
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Skml Decorations Kasimkota
                      from Hyderabad, Telangana
                      Apr 26, 2018
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                      Address: 531031

                      My airtel number is "[protected]"
                      Iam used ur(airtel) network many more years.iam not getting problems previously days.but Iam faced problems from 5 days ago.iam already completed to ur authorized customer care but there don't response my problem.don't connected ur costumer care support .so I complaint u it's not a complaint it's my request.iam waiting your message.if you don't solved my problem i immediately porting my number other network, and Iam advised to my friends choose a good networking, porting select other network.last but not least"' worst customer care support not connected early"
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        alpha karthikk
                        from Chennai, Tamil Nadu
                        Apr 26, 2018
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                        Address: Vellore, Tamil Nadu, 632013

                        Dear airtel am the guy who paying u money for my benifits, am not begged u and get talktime data pack r anything

                        for last 1 yr am used JIO peacefully just tried to make differ in data purpose i tried to EC on Airtel again .U KNOW WAT THAT THE BIGGEST MISTAKE I HAVE DONE i get signal problem data highly consumed compare with with JIO if call to customer care i get a rude talk from ur service member Y bucz i recharged in ur company ryt [censored]ttttt get a lame answer and rough talk *****&&&&&&&, I Think i[censored] guys doing like this i betttt best network service provider i telecom u will dragged down to bottom soon
                        Airtel customer support has been notified about the posted complaint.
                        Apr 26, 2018
                        Updated by alpha karthikk
                        only few peoples can complaint also listed l ike hell
                        wat s going on here i havent used data today that much y its so slow airtel wat ru doing
                        Pakkkkkka 420s still ur solving my problems otger operaterz got no issues in internet
                        But airtel am complaing about it more about it regards net is not working properly is there any possible definetly am going to file in consumer court in 2days with all the recordings
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                          B
                          Bio Oceanica
                          from Chennai, Tamil Nadu
                          Apr 26, 2018
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                          Address: Chennai, Tamil Nadu, 600002

                          [protected] fr this airtel number i'm getting many calls from caller tune purposes and dialer tones calls.. When i'm in wrk station it's really disturbing.. Me alot. Even when i'm in important calls this type o[censored]nnecessary calls always coming as second call. Pls avoid such calls it's really irritated.. Often calls of this type is unnecessary for me so pls take action regarding this. Thank you
                          Airtel customer support has been notified about the posted complaint.
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                            U
                            U Arunprasanth
                            from Salem, Tamil Nadu
                            Apr 26, 2018
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                            Address: 641665

                            Airtel always activating Value added services on my number without my knowledge..i am getting sms as some services activated on my number and some amount was charged for that..when i complained this to customer care they always replying that i am only activating services...i asked for refund of the amount deducted but they said they couldn't do that...so i decided to port my number to some other network..if we have main balance in airtel number they always deducting it by activating VAS without our knowledge..its also a kind of theft only
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sandesh059
                              Apr 26, 2018
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                              My airtel number ([protected]) has been deactivated inspite of the recharge I made on 10 April 2018.(Refer photo). I tried to call the number on 26th April but get this message " number does not exist.
                              Last sms I received was on 25 april. (Refer attached photos). Within one day my service was deactivated without notice.

                              Currently I am abroad and kept enough balance such that I atleast receive sms for my banking transaction.

                              I have a flight and my number is linked to many places like bank, whatsapp, etc.

                              My friend enquired about this at nearest airtel office even those guys are unable to figure out the cause for this.

                              I request to please activate my sim. In case of any recharge required. Please let me know

                              Thanks
                              Sandesh
                              Airtel customer support has been notified about the posted complaint.
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                                P
                                Peruprerna
                                from Gurgaon, Haryana
                                Apr 26, 2018
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                                Address: New Delhi, Delhi, 110088

                                I called airtel several times for adding up new connection to my existing connection of dth they said that they ll call back in a while. I called for about 6 7 time on 16 april because of it i have to bear a loss. We couldnt share the same connection with third floor people and have to more for the same. I called customer support again and again but no replies and my problem is not solved. This was not at all expected from airtel it is now better to switch to some other service provider. Poor customer support.
                                Airtel customer support has been notified about the posted complaint.
                                I had not subscribed to any service named video parlor. But i received text regarding money deduted from my mobile balance.
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                                  pankajchaudhari_nere
                                  from Navi Mumbai, Maharashtra
                                  Apr 26, 2018
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                                  Address: Raigad, Maharashtra, 410203
                                  Website: www.airtel.in

                                  I have purchases an airtel sim from airtel gallery, location khopoli.
                                  The airtel store representative told to pay rs. 50/- for sim. I paid rs. 50/- and after 30 mins. I got a call from airtel store representative (The senior representative) from same location that i have to pay more rs 100/- for sim, or else it will be blocked. So i asked for bill receipt/invoice for sim purchase. So the person replied there is no bill receipt/invoice for sim.
                                  This is to be solve to stop the corruption.
                                  Airtel customer support has been notified about the posted complaint.
                                  Amount not this number [protected]
                                  I m not getting network after mnp my ldea number to airtel number [protected]. My alternate num [protected]
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                                    V
                                    veerveer
                                    from Vadodara, Gujarat
                                    Apr 26, 2018
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                                    Address: Vadodara, Gujarat, 390021
                                    Website: www.airtel.com

                                    Regarding

                                    mr shadab who is the airtel company and lady shadab has a account and he told me in this number [protected] and lady was given in mr shadab account number

                                    bank name state bank of india
                                    account no [protected]
                                    name shadab
                                    ifsc code sbin0019181

                                    lady ask that aap ko pahle paise deposit karne hoge 2100 rs unke baad maine deposit kiye the paise shadab sir ke account main 1/11/2017 ko aur unke baad bole ki aap ko 7500 rs deposit karna hoga q ki security deposit hain

                                    to maine bola ki agar aap aisa pahle bol dete to main deposit hi nahi karta aapne ham se juth q bola tha aur mere daatne se hi call rakha tha aur maine bola ki aap pahle nahi bata sakti thi ki kab aur kaisa process hain aur fir aap ne to hame bataya hi nahi

                                    aur main claim karna chahta hu ki shadab ke account main jo pahle paise deposit kiye the wo 5 day main aane wale the lekin abhi tak paise hi nahi mile hame aur main chahta hu ki ek baar mera deposit kiya hua paisa mil jaye bas itna hi

                                    aur is baar 50 times chahiye q ki jo muje jalil hona pada sab logo ke saamne aur sab dost abhi gaali dete hain hame ki aisa q kiya aap ne ???

                                    itne question hain ki pucho hi mat aaj to kamane ki wajah kuch aur badal diya hain bas paise wale logo ko dhundhte hain aur paise kaise nikalwaye wahi sochte hain yahi hain kya india ka future jo answer sahi se dete nahi hain
                                    Airtel customer support has been notified about the posted complaint.
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                                      V
                                      vin7879
                                      from Patiala, Punjab
                                      Apr 26, 2018
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                                      Address: Ludhiana, Punjab, 141010

                                      My old SIM (bearing mobile no. [protected]) stopped working suddenly on Monday.

                                      The new SIM 4173U I got issued on Tuesday from Airtel store but it did not get activated until yesterday 12 noon and then I went to Airtel store again yesterday at 12 noon and they gave me new SIM 5662U and it has not been activated yet either.

                                      I contacted Airtel store again few minutes ago and they said that due to some technical problem SIM activation will take some more time.

                                      I do not understand what the problem is and why you are taking so long time to activate new SIM. My old SIM stopped working suddenly on Monday at 7 pm and it’s been more than 48 hours now since I am in constant touch with your Airtel store and customer care but all in vain. This type of poor service was not expected by a renowned company like Airtel.

                                      Please do the needful today and activate my SIM 5662U today positively or else I will have to shift to some other network. You can contact me on my other Mobile No. [protected]

                                      I will wait for your call and prompt reply.
                                      Airtel customer support has been notified about the posted complaint.
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                                        R
                                        ramanjit.hundal
                                        Apr 26, 2018
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                                        Address: Gurgaon, Haryana, 122001

                                        I have been using [protected] phone number from last 10 years and travelling out of country from last 7 months.

                                        Without any notification to me, my phone number has been issued to some other user which has resulted leakage of my confidential details like banking, whats app group etc.

                                        Absolutely unacceptable from trusted service provider like airtel.
                                        Airtel customer support has been notified about the posted complaint.
                                        These Airtel people... they tell they give 40mbps speed and provide 2mbps speed.. i told i will go to consumer court and their reply is your wish... I’ll give a big headline in news paper . Bloody cheaters.. I’ll make sure this becomes a big issue in this country.
                                        Under guaranty stuff they are asking money although person did Not carry the receipt book.
                                        And company forced me to pay him.
                                        This is company rule.
                                        Strugglingbfrom last 20 days but no one responsible person contacted to me.

                                        Manmohan Singh
                                        [protected] i am using this number, i activated 399 pack unlimited with 1.4 gb per day but i got 2g speed internet so i can't open any page include google

                                        i suggest you plz dont buy airtel sim
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