Airtel Complaints & Reviews

Maine 3 month ka unlimited pack liya tha jiski validity 19.06.2018 tak hai... But internet ki speed 4g ke naam pe 2g jaisi thi... Abhi 1hr before maine port ka message send karne ke liye rs. 20/- ka recharge karaaya because main balance zero tha.. Recharge ka rs.14/- ka balance mila.. & immediately rs. 5/- & rs. 7/- deduct ho gaye.. & spuulmovies & silkvideo ke naam se unknown service apne active ho gayi.. I m still surprised...

My Airtel number is [protected]. On 5th April my number was port in from Vodafone to airtel and the network signal came on that date. Till from the date I am trying to recharge any amount of FRC or other amount. But couldn't successfully recharged.
1. From 6th April customer care is telling me that "there are no problem on your number. you can recharge any amount on your number." they told me to recharge Rs.100, 178, 229, 448, 499. I have tried everything many times but it was unsuccessful. I called them 100 times but the problem is same. The senior executive they also have no idea about this. They also refuse to take any complain against this problem. The number was 121, 198 and 12118.
2. I went to Airtel Store(Brookfield) on 13th april he couldn't recharge any amount on this number. He took a mail and told me to come next day. I went there next day, but the problem was in process but today 24th april till this date the problem is remain same.
On 23rd april also I went to another Airtel Store(Marathahalli) they changed my sim with new one. After few hours new sim has been activated around 8pm. I went to recharge my number but problem remain same. 8pm to 10 pm I was trying but there was same result.

So this is a impotent number to me, using 7 years. I have to on this number 24 hrs. All people connected through this number. If I lose this number I will be almost finish. At any cost I can not leave this number.
Now, 1. I want to recharge this number, airtel should shot out this problem as soon as possible.
2. If airtel can't provide the service after taking responsibilities and giving sim card then airtel should give penalty for this. And airtel have to take responsibility to make my number port out to vodafone. Whatever I am using it for three month or not.
I am really tired and frustrated. Please Help Me...

Order date: 07-april-2018
Order number[protected]
Kyc complete and phone activation date: 14-april-2018
Delivery message - 23-april-2018 17:00 hrs
Report of delivery attempt failure - 23-april-2018 19:15 hrs

After order date only update came on 23-april-2018 that your product will be delivered today. And no details about delivery agent. Nothing at all.

Delivery by airtel vulcan is really frustating.
Agent visited my home - i was inside - no bell - no call and message from airtel that delivery was unsuccessful. Very weird.

I have a complaint against delivery person and bad service by airtel-vulcan courier - they should have called me before even attempting delivery of product.

वोडाफोन नम्बर पर 10-15 बार लगाने पर एक बार फोन लगता है। यह परेशानी पिछले 2 माह से है इससे मुझे बहुत नुकसान हो रहा है कृपया आपलोग जल्दी कुछ निर्णय करें।
इससे में ही नही पूरे एयरटेल वाले परेशान है
यही हाल जिओ के नंबर का भी है
हमेशा लाइन बिजी लाइन बिजी बताता है
मेरी पूरी पढ़ाई और बिज़नेस इसी नंबर से चलता है
और मेरे घर वाले भी इससे बहुत परेशान है
अब ही लोग कुछ हल निकाल सकते है
प्लीज मेरी मदद करें।

Took ir for bhutan from 1st april for 10 days and paid rs.3999.
I took ir from 18th april for 10 days for singapore by paying rs 1999.

In both these cases, my experience was very disappointing. I was able m ake and receive calls. I. Was not getting data signal at all. I think you are cheating your customers. It has happened in both my accounts.

When i repeatedly complained, i was told to switch phone off and on and remove sim card and switch on and off. Nothing worked. I tried to connect to other service providers. None got connected.

Why is airtel fooling and cheating. You can check my account and see how much data i have consumed during my stay abroad.

Data is most useful when you travel because you need gps. You need google maps. You need chrome search.

You have got me into a lot of dificulties during my visit abroad. I should have purchased a local sim, as i normally do. But i got fooled by trusting your company.

I will be posting this letter on facebook. I shall use social media to expose your false promises.

I want you to refund 3999 and 1999.

Cyrus bagwadia

Dear Sir

I’m using my AIRTEL prepaid number since 11 years, I was out of country for the past 4 months and i back to my mother land.During that period my sim is deactivated, i approach my nearest Airtel office in Adyar Chennai-Tamil Nadu.i received very irresponsible reply from them which made me completely disappointment MY token number is:S042.During my absence i wrote a mail to Airtel customer care and they advice me to approach the Airtel office with in 15 days to get the same number.please help me to get my number my prepaid number:[protected]

Dear Team, My number is [protected], My Name is narendar reddy Julakanti, i am complaining to your customer care executives since august 2017 for network issue in my home place its a champapet Hyderabad problem not resolved ill now, i am facing this problem daily increased. that's why i planned to move another network i try to port 2 times reject from airtel network with silly reasons. than first i choose to move postpaid to prepaid.i submitted my documents in my nearest airtel franchise store in champapet in 4th April 2018.i think it will be take 4 days to change. but suddenly Saturday 21st 2018 my post paid connection was disconnected but prepaid sim was not activated till now(23rd April-2018-18:30).i am feeling very disturbing with your network.finally i want to give a complaint in consumer court in Hyderabad.

Dear Sir
My name somin boruah from Assam. Presently now I am working at Karaikal Pondychey-609602. So i want portable my Aircel number [protected] to Airtel And I am already submete all documents in[protected]. But presently not activated . So please see the meeter.
Thanks & Regards
Somin boruah
Email: [protected]@gmail.com

Its regarding one of the worst experiences i had with one of the reputed company Airtel who is best known for their services till date as i have been using their mobile services for past 7 years.

I had visited Airtel Showroom in Sarjapur road second time today ( 23 April ) for converting my postpaid connection to Pre paid connection after they asked me to come 2-3 days after billing cycle when i visited them 2 weeks back.

They asked me to stick to postpaid with alternate options even though i said clearly that i don't want any other options which was the start of the bad thing.

Next is even bigger. I gave the photo copy of my Aadhaar copy as address and ID proof which has been declined stating the photo is not clear ( That was the best photo copy i can get ). Initially the customer care person said that it will be rejected if he process it with that copy. Though i said i am ok with that, then he changed his statement that he has to pay Rs.50000 as fine if the form is rejected ( which made no sense to me).

Also when i inquired about online verification of Aadhaar which would give clear image of mine, he said its not possible. So i am not very sure what you will do when i link my Aadhaar with my mobile number.

I had to come back with lot of frustration and look to port my connection to a better service provider. But wanted to give this feedback to your team to take some necessary action.

My airtel prepaid mobile number got activated with the following unwanted services over the last 20 days:

Ayurvedha - rs. 49 on 5-apr-2018

Connecttheclock - rs.75 on 14-apr-2018

Miniplex - rs.35 on 23-apr-2018

I've not requested/registered for any of the above things. Totally, i lost rs.159 over the last 18 days. Please do the needful and credit the money back to my account.

Also, please make sure that this does not happen any further in future.

Expecting a reply and a faster action.

Sir,
Humbly and respectfully, it is to request that I have been enjoying the esteemed Airtel prepaid connection services via no.[protected] since 2004 but the same has been deactivated without any notice. On contactin your good office at Hoshiarpur, I have given to understand that there is a problem with SIM and is required to be issued fresh. Therefore, on some payment, a new SIM has been issued but to my dismay, despite of best efforts by your Hoshiarpur office the SIM and number[protected] could not be made functional and activated till this date even after more than a fortnight period elapsed.

You are requested to be kind enough to solve my problem and oblige since I want to retain this number and your best services, please.
Kind regards
Ravinder Kumar Gulati.

I am using my number in 176108 location from past 10 years but now if someone call me they hear number switch off and I recieve message after couple of hours I had call from this number.past two months I have complaints so many time. Advised to change sim and mobile phone but problem same most of the time customer care disconnect call or no issue complaint number.its very disappointing on your every call or msg it tells fastest network of India don’t make people fool if in even two months you can not provide network for calling how can people get good service. Also customer service very bad of Airtel. Hope you will resolve my problem if not I will change to another company and put all details on social sites about ur bad service and all the complaints which I registered after too much trouble.

Hello sir/madam
I am airtel dish tv user...my id no is [protected]...I take package of my dish tv for 1 month with xtra 2 channels..ur company call me more time and says ''sir, activate channels in free of cost..not any charges u pay to airtel company''..but I says no m not intrested in ur scheme but they are force me and activate the channels''..then I check my balanc of my dish..my account balance was low and 7 days minus in my account...
Then I call to airtel customer care but there are not responce of my answer..

sir/madam, I request to u give me refund of my balance immidiatly...otherwise i will change my set up box company and I will take action on ur company...

This is regarding several communication i had with Airtel representatives relating to the undue charges levied on my mobile number for International Roaming.

RECHARGE DETAILS :

MOBILE# : [protected]
DATE : 11-Apr-18
TRANSACTION REFERENCE :[protected]
RECHARGE AMOUNT : Rs. 3, 997
RECHARGE FROM : Credit Card

I have requested for activation of international Calling and SMS facility with the above said recharge, Though I got the message saying the transaction was successful, but the no activation was done. and I was surprised how can it happen.

11-Apr : CUVLT[protected]
12-Apr : CEXCL[protected] ( Cusctomer Care Representative : Chandru)
13-Apr : COGCL[protected] ( Cusctomer Care Representative : Koushik)
16-Apr : CEXCL[protected] ( Cusctomer Care Representative : Pushpalatha S)
18-Apr : CEXCL[protected] ( Cusctomer Care Representative : Ramya)
19-Apr : CEXCL[protected] (Cusctomer Care Representative : Harshitha)
23-Apr : CEXCL[protected] (Guruprasad (Floor Manager, Bannerghatta))

Customer care executive checked the records and confirmed that the repayment to my credit will happen in 24 hrs.
And they promised that the compliant will be forwarded to the concerned department and they will call me within 24-48 hrs and resolve this. I waited for their call, unfortunately it never came. Then I start calling again at various dates to get my payment back.

MY QUESTIONS TO AIRTEL:

1. WHEN AIRTEL CONFIRMS THAT INTERNATIONAL RECHARGE WAS NOT ACTIVATED, THEN HOW THIS MY CHARGES CAN BE LEIVED? .. I NEED MY MONEY BACK ASAP.

One of your associate kiran, has taken documents to convert my vodafone prepaid no.[protected] to airtel post paid. He has taken 150 rupees for porting a airtel prepaid sim but i ask the associated he was telling airtel prepaid after activating the sim it was post paid, i contacted nearest airtel showroom after 3 months no changes and no porting sim card and he was told you ask another airtel showroom and make complaint to us. Please help me airtel post paid to prepaid at the earliest

Ragards

Pramod h d
[protected]

Extremely Pathetic service!!
I have been using Airtel simcard since last 10years. Suddenly a month before my SIM card stops working.
First I called the customer service, they said my SIM might have been damaged I need to go to a store to replace it.
I went to a Pune Airtel store, @kalyaninagar and requested for help, after sometime they said that the sim card is of Mumbai so they cannot help, I will have to travel to Mumbai to get a new Simcard(since it does not come under Maharashtra circle) after submitting the documents.
I travelled from Pune to Mumbai to just activate my Simcard. When I reached the Kalyan airtel store, they are telling me the number is not a Mumbai circle number, they won't be able to help!!
I call back again to 121 for help, they say they can't do anything because they have view to nothing.when I told them to register the complaint of Simcard not working and give me the complaint number to file the FIR, they say we do not register complaints online. Their senior manager - Ankit G declined to register any complaint.

I am going to file an F.I.R against you guys, You just deactivate your service for a command man and there is no one in artel fraternity to help!!

Shame on you AIRTEL!

Resolution Demanded: An apology letter from company official, Get service/product replaced or fixed for free, Get damages for financial loss and mental agony

I am from Khalari, pin no. 829205
Monthly recharge in prepaid is just waste we do not get any internet speed here .we are government employee we always required internet for report and other office work but here AIRTEL internet is worst in condition we are facing much problem because of internet.
DUNIYA KA FASTEST INTERNET AIRTEL is ZERO here maximum number o[censored]ser here are AIRTEL user but because of internet speed maximum number o[censored]ser are diverting to other network.
No complaints are solved through AIRTEL customer care.
We are having lots of problem due to internet I am going to quit AIRTEL and friends and office colleague too but for betterment for others please solve the problem so that all can get good internet speed while aur hon'l PM Narendra Modi's dream to make digital India.

My airtel [bihar] number is [protected], i have recharged rs.100/- last time. But my balance has been deducted without any calls being made. I think airtel wrongly deducted my balance as it had happened last time also and they refunded back the same when i complained them. So kindly check & recharge back my balance. I have not used balance for anything else. So please check if balance is deducted for any other service mistakely activated and deactive those services.

I'm having call drops and network issues on my billing address for past couple of months. There has been no action on my several complaints to airtel. I rarely get 4g network and it is very difficult to dial any number through airtel network as there is no signal. Please look into the matter at the earliest. My mobile number is [protected]
Also their ombudsman link and appellate authority link and feedback form is not working on the...

Today i made recharge of 299 and payment done successfully on airtel app. But error code 6 is showing in the tv screen. I called customer care but there is no option to select error code 6.
It is much irritating for me.
I put a mail to airtel but there is no response for that too.
I want to ask the company if payment has been made by me on time than why the services has not been rendered. Other than this i received a message from the company about my plan has been changed but i didnt opted for changing the plan.
Kindly resolve my complaint asap