Airtel Complaints & Reviews

My customer id of airtel dth is [protected]

I didnt had any dth connection at my home. On 18-04-18 i looked at different sites for dth connection online order. I came accross airtel dth where in they were charging rs 4700 for hd setop box with 12 months subscription of channels. They were offering 349 channels & 49 hd channels. I paid and waited for further action. Same day i received a call from airtel that when service person should be sent for installation, i said you tell when you want to send as that time i was in office. They said they will call back. Then i went for a meeting for an hour. When i came back i saw there were miscalls. So i called back, it was from airtel i asked pls tell for what you had called, they said sir service man had went to your location but you didint picked phone so he has come back. I said i was never informed when he was coimng. Then they disconnected phone. After 10 minutes i recevied msg. That your order has been cancelled. I called back on 12150 airtel cusotmer care and asked what is happening, i was told that service person will come tomorrow for installation. Next day again in morning call came that service person will come for installation, at what time we should send. I said you send them in between 01 pm to 02 pm. They said ok. No ones call came till 3 p. M. After that i got call from service man that when should i come, you tell me your address. I gave him details. He came at 3.30 and installation finished by 6.30 p. M.

He told me in two hours your connection will get activiated, you pls keep your settop box active. Whole night i kept on, i didnt got activated. Then next morning i called customer care for activation, they said by 7-8 p. M. It will be activated. Then i re called at 7.30 p. M. As still it was not activated, they told to wait till 9-10 a. M. Next day. I got very angry with this. But had no option as i have paid money. Again night pass connection not got activated. Then on 21-04-18 in morning i called customer care and said will this be activated, i was told pls wait till 2 p. M.

You can imagine the amount of stress i would be going through with all these insensitive and immature promises made by airtel peoples.

Finally at 11.30 am connection got activated.

But to my surprise now another problem started only tamil language was activiated. No hindi serials, cinemas, news chaneels nothing was coming. I called customer care and asked they your pack has been activated tamil and 4 hd channels. I said i have subscribed for 349 channels and 48 hd channels, he said no this is what is coming now. I said i have paid 4700 then he said let me check, then he said seems there is some issue pls give us 4 hrs of time will resolve this, after this i ended my communnication.

I dont know whether promised 349 channels and 48 hd chaneels will be given. Airtel is such a big brand and they are so poorly managed, i couldn't imagine that. I'm totally disheartened today they way i'm cheated and treated by airtel.

Copy of amount charged and channels details as appearing on website of airtel is attached for reference.

This is puja jalan with an airtel dth connection (4 connection). My dth id is [protected]. Due to the cyclone which came in kolkata on 17 of april 2018 my tv connection got disturbed and there is no signal coming in all the four connection since that day. I have been calling in121 since then and have talked 5-6 times to the customer care executives but to no response. Everyday they are giving a new excuse. Neither any engineer came nor the connection. As per your rules within 24 hours any complaint register is solved and it has been 3 days since my complain (Complaint i'd[protected] but no response has come from. I would like you to kindly look into the matter and solve as soon as possible. Very much sad with your service may things go like this may be customers have to shift to some other brands. My email address is [protected]@rediffmail.com. Waiting for your reply

My mobile no is [protected].

Since last 5 days outgoing calls & internet service stopped abruptly. Visited your kothrud service center twice (Opp yatri hotel, kothrud) i was asked to change the simcard, which did not work. Despite my spending on hour in said service centre, problem persisted.

Very casual approach of the employees, unsatisfactory service.
If not solved the problem in 24 hours i will be constrained to shift to other mobile service provider.

Diileep b shete

I used to have airtel broadband and i changed to other isp as there was no 100 mbps feasibility in my area. I called airtel recently a month back and asked them for feasibility and i was told that 100 mbps still not available. From that day onward i am getting calls everyday from airtel. They are asking that i applied for airtel broadband. I keep telling that i got an information that there is no feasibility. For one month i keep getting calls when i was in office and meetings. I got a call today asking me for same and i told that i keep getting calls from airtel and he disconnected the call while i am talking. Never expected such rude behavior from airtel. I am never going to use airtel again. It has become worst and their service is pathetic.

This is pathetic experience from india one of the most top company airtel. I just baught your sim and activate 4g but its speed is as slow as 1g not even open google properly. Every time you said you r the fastest by ukala but sry it is pathetic to move to your company my no. Is [protected] and i m from ahmedabad but my contact no. Is [protected] please check and revert it asap otherwise i am not satisfied with this only.

Jitendra lohar
[protected]

On 20 april 18 night at 00:41 hrs i received a message stating that i have been charged rs 49/- for choosing masti pack, which i never chose. This is not expected from airtel. Plz reimburse my balance of rs 49/ immediately. Airtel why you yourself want to loose your customers??? Is jio not doing enough??? Earlier it was bsnl and now airtel has started doing this. Plz stop it...

I am an airtel user, it is the worst network, i have ever seen. Let it be a voice call or internet, it is the worst. I have been given 1.4gb of data, but it is of no use. I could rarely hear the voice of the person who is speaking on either side. Airtel is providing service to their customer just for the namesake. I am planning to port out from airtel

I don't know even if this message will reach the Airtel, but Airtel connection really sucks! Its been few months since the network is not working and the network speed is 0KBPS. I have sent emails I have tried calling the numbers which Airtel has provided but they are not picking up. It is not working, no customer care support, no call support. Nothing is there for Airtel customers. I am a person who uses Paytm very often and one day when I went to the shop this Paytm wasn't working and I had to come back because the network was zero and paytm couldn't work! Why do you even say that Airtel provides the best connection when there is not even a constant network speed. People call me and they say it wasn't ringing. I call them and it cuts off as the voice is not clear. Please do something to clear it, otherwise, I think Jio is the best compared to Airtel with good customer support.

Hi team,

I got this MODELMANIAW service activated in my Airtel prepaid connection without my intervention.

Please deactivate this immidiatly, I believe Airtel is the best over all other connections. But if you make these cheep tricks it will loose it's fame. I am staying out of country hardly baring the charger. If you active such nonsense services with out coustomer request, we need to contact consumer fourm.

Thanks,
Keerthana

Hi All,

This Airtel is sucking people money and they don't care about any moral values. This is what happened with me with Airtel postpaid.

1. All the post paid bills are coming with Excess charges, even after i have raised the request to stop all services which i never opted for. Please refer the attached Image for proof.

2. Last month-March-2018.I got irritated and escalated the issue to Nodal...

Airtel — airrtel digital tv dth

1 Review

Gurukrupa1 on Apr 19, 2018 Mark as Resolved

Phone/Mobile Number: [protected]
Nandkishor bhavsar
custmer no. [protected]

recharg of rs.3000 for airtel digitel tv dth ([protected]) via phonepe (transaction id : n[protected]) has been successful.
Please this trasaction cancel and my payment will be refund.
Bank details
state bank of india
ac.No. [protected] (saving account)
ifsc code : sbin0000418
branch : malegaon ( code-418 )
please refund our ammount oterwise we can go cunsumer court

Hi,
I am writing this email to notify my complaint about Network issue that I faced since from more than 1 month.

I already registered complaint many times but no action took from your side.

I request you to please send your technician and let them check the issue that I face. Hence, this is my last complaint another wise I'll Port out to another network.

I'm using airtel from very long time about 7 years now. However i'm facing low/no network issues in pune.
I had registered a complaint for the same but they are not able to solve the issue. I did everything they suggested me to do to get good network and speed but the conditions are still the same (Worst).
Same thing are happening with the people in bangalore.
Maximum time we get a 1 bar out of 4 airtel network. Even if network bars reach to 4, we don't get the 4g speed. Speed is like 2g or 3g.
This is the conditions of all over pune.

I paid more than approx 400/- rs per month as a airtel postpaid bill.

No improvement after lots of complaints.

Dear concern,
I had been using bsnl from last 15 years, few months ago i port to airtel for better services but i feel i shouldn't have port to airtel.in my area there is no network, a complaint is already pending from 2 months with airtel.
I request u to kindly resolve the issue asap as i am suffering a lot.
My contact number is [protected] and my name is bikram dev.
My plan is 499.

I am, sudhanya roy choudhury, 4g dongle holder no. [protected], of your company. Although i have taken the dongle under the plan 499, still my bills for the last 3 -4 months are coming to more than rs. 700 a month. This is not acceptable to me. I want to know the reason of such increase in bill amount. Kindly check the matter and take an early action. I am not going to pay the extra amount in any case when i have taken it under a fixed plan. So please look into the matter and update me.

Regards
Sudhanya
(M) [protected]

My prepaid no is [protected]. I am using airtel no since three years.

I am not getting the incoming calls

This problem arises regularly. Kindly resolve the problem immediately.

This issue irretating me very much. Kindly resolve the issue immediately.

I am not getting any phone calls to my number. Kindly rectify this issue. Otherwise i will disconnect the number.

In 149 1.4 gb daily data and in, 179 no data totally disappointed with executive no proper resolution please raise a complaint and take action if my problem no solve i do legal action against your company in 149 1.4 gb daily data and in, 179 no data totally disappointed with executive no proper resolution please raise a complaint and take action if my problem no solve i do legal action against your company

Contact [protected]

My number has been charged for renewing askadoctor and game arena which i never activated. Kindly get the problem resolved and get my money credited.

Rupees 30 for askadoctor.

Rupees 35 for games arena.

It has happened twice. I am willing to get d problem resolved as soon as possible. I have noticed a lot of complaints regarding the same. Looking forward to it. Thanks

My case details are as follows:

1. I made payment of ₹ 5541 on 29th march 2018 against my airtel landline bill 080 – 4216 7097.
2. The payment has not been reflecting in my account since then till date.
3. I have contact the bank & got the following details as well:
A. 274932 - auth code number /transaction number.
B. 210192 - reference number.
C. [protected] terminal id number.
4. Every time i have contacted the customer care regarding the same, i have been informed that they are escalating the same to billing department & they will get back to me.
5. No one has called me ever, until i call to ask for the status & the standard reply i receive is please give us 48 hours of time.
6. When i escalate the same to the managers there, i receive the same response from them as well. Names of the managers whom i have spoken to are:
A. Sagar
B. Amit
C. Tanuja
D. Ayapan
E. Nitin
7. Today when i spoke to mr. Nitin, he said that it is not mistake of airtel & asks me to talk to him in a calm & peaceful manner, otherwise, they would not help in resolving the issue.
8. After 20 days, where airtel has never asked me to raise the dispute with the bank & have asked me to wait, when the dispute period has been closed, today, nitin is asking me to raise a dispute with the bank as they cannot help in resolving the problem as it is not airtel’s mistake.

Hi,
I am writing this email to notify my complaint about network issue that i faced since from more than 2 months at my house location (#504, ground floor, sector 40, near huda market, gurgaon).

I already registered complaint many times but no action took from your side.

I request you to please send your technician and let them check the issue that i face. Hence, this is my last complaint another wise i'll port out to another network.