Airtel Complaints & Reviews

My name is babita chhabra. My airtel sim does not support the calling feature as soon as i started using 458 plan. As i try to call someone call ended appears and even when someone try to calls me my no. Gets a busy tone always. I have already talked about the same issue to customer executives twice but my problem still persists. I am able to use net and messages properly. There is no problem with them. Only problem is in calling.

Dear sir
my Ac. no. [protected] and IFSC code IRP0000001 account type saving

in this account no. all transaction are block only one error showing Account Freeze
kindly check at your end why is this showing freeze . please revert immidiatly my work is hampered due to this activity

Regards
Shreebhagwat
[protected]

Hi consumer complaints,

I had a recharge of 448 rupees from airtel payment bank application yesterday as they claim to cashback of 100 rupees if i update the application but then i have not yet received the cash back even i updated the application, consumer complaints kindly resolve this issue.

Your sincerely,
Syed farhan ahamad
+[protected]

I received a message that i have been charged rs 20 for masti pack which i haven't opted. I don't know how i got it and i am unable to deactivate the same. I saw many complaints regarding this. And this is not the way company can charge their users without their consent. Kindly deactivate it and return the mentioned amount. My mobile number is [[protected]].
Thanks
Johnson

My airtel connection was not in use for couple of years since i was not in bangalore.
I shifted back to bangalore and applied for reinstallation on the same address.
Installation guy fixed the antenna and took 400 rupees (Including remote) and informed me to
Recharge (Which i did for 375 rs) to get back the connection and vanished. I came to know the issue hereafter.
My connection seems disconnected and airtel customer care is facing issues reactivating the same. No one from airtel is understanding the simple problem of reactivation instead they are putting
On each other shoulders. Tech support people are giving me different number to contact whenever i call them. And from today onwards they started to drop my call intentionally. I definitely not going
To ignore this unprofessionalism and keep raising complaints until i find some resolution or get my
Money refund. Accnt no: [protected]

The day since i got a new connection i am no getting 4g signals and the product I purchased was a 4g sim to be used with airtel hotspot. the number is [protected]. The next day i registerred a complaint 84606000 which was put on hold after investigation and the company is silent about the issue. I want justice on thid matter as to why the company is charging me with rentals despite having no service or improper service and why don't they ask me to terminate the connection. This is a fraud because my money is looted

Please provide info of my order sim by [protected] about 4day ago i order a sim for the purpose o[censored]pgrading the sim to 4g because my pack is 4g but my sim is 3g i not enjoy airtel 4g in my area their is no airtel store near me. Please give me a blank 4g sim it is very important for men please give me in minimum days after this i can also enjoy airtel 4g.

मेरा नाम अजीत कुमार सिंह S/O श्याम जी सिंह ग्राम गुलौरी पो0 बहुआर थाना जमालपुर चुनार मीरजापुर उ0 प्र0 है | मै एयरटेल का लगभग दो साल से युजर हू लेकिन विगत एक वर्ष से एयरटेल की नेटवर्क कनेक्टिवीटी/क�...⇄ ड्रोप/कॉल कनेक्ट/डाटा 2जी, 3जी, 4जी में प्राब्लम चल रही है और ये एक साल से सुधार करने की कोशिश कर रहे है एसा इनके कस्टमर केयर का कहना है लेकिन अभी तक सुधरा नही है | मैंने एक साल से इस विषय मे कई बार कस्टमर केयर पर फोन किया पर जिसकी कुछ रिकार्डिंग मेरे पास उपलब्ध है पर कोई कार्यवाही नही हुई | इनके कस्टमर केयर मुझे कस्टमर आउटलेट पर शिकायत दर्ज करने के लिए कहते है पर मेरे क्षेत्र में कोई भी आउटलेट नही है और इनके कस्टमर केयर प्रतिनिधी मुझे सिम कार्ड बदलने तक कह चुके है | मै एक जन सुविधा केंद्र चलाता हु जो एयरटेल के कारण मै अपने 70 फिसदी कस्टमर खो चुका हु काल ड्राप/काल और डाटा कनेक्टिविटी के कारण | इनके कारण मेरा मेंटल बिहेवियर काफी हद तक बिगड चुका है | मेरा एरिया पिन 231302 है | मेरे आस पास मे लगभग 1 या 1.5 किलोमीटर पर इनका टावर है जो मेरे घर या मेरे सेंटर से दुरी पर स्थित है जो 4जी अपग्रेड है जिसपर हमेशा नेट्वर्क लोड बना रहता फिर भी ये उनका सुधार करने मे नाकाम रहे है और मै इनसे तंग आ चुका हू और मै इन पर मेंटल ह्रास्मेंट का केश करना चाहता हू जिसमे आप मेरी मदद करे

I did my prepaid mobile recharge on paytm but they recharged it as postpaid. They gave me the below details.

1) operator reference number: [protected]
2) mobile number: [protected]
3) date and time of transaction: 23-mar-2018

Note: 4 months back i shifted to prepaid from postpaid by paying all the dues.
I checked with both airtel and paytm customer care but there is no proper response from them. Kindly do some needful help to me.

Thanks in advance!

It's been more than 20 days since i got a duplicate sim in replacement of my old sim which was lost.
Since then, i have not got any network connection in my sim. Both the airtel customer support and official stores are unable to solve it. They say that sim is already activated from our side.
I have been missing many important tasks and details because of this issue.
It's disappointing to have such unfaithful service provider in india.

What a way to loot your customers, after jio took your market, you started being a pain in wrong place, looting your customers.

I was good with vodaphone, i am going to regret this my life time, that i ported my no. From vodaphone to airtel

I was offered 300/m pack, as i was using 355/m by vodaphone.
On porting, got to know it was a series of lies, a deception, from 300 to 499/m.

I manually changed the plan from 499 to 399.

But they charged me 208 for 6 days only.

On knowing, their representative (Who was like half drunk) said that you have been sending international sms
I replied yes:- to your mother.

He said that its imessages in your iphone, trying to contact to server, though it should happen through internet, but he said no.

Now irony being, i messages are off in my mobile, why on the earth would anyone send sms's in todays era.

Now i had to pay the bill, as my no. Is linked to everything i do.

Now i received another bill for complete month,
Guess what, monthly rental plan 399/m, and the bill is 1278.47.

And again when i checked the bill, they have charged me 648 for international sms's.
I have sent an international sms, i would want to know whom.

You are blood suckers. I am going to be a pain in wrong place for you.

I never activated services of game arena yet time to time money is being snatched from my number.
This has happened thrice.
Today rs 49 and rs 35 got deducted from my number. I want the pack to be deactivated and my money to return back.

This is an earnest request from my side to you all to credit my account with the money that has been deducted from my account.
[protected]

Worst company ever. Ive been with airtel for over 10 yrs and they are mocking people? Activated servixes without me even knowing i didnt even apply and tgey activated whaysmob service on my number with txn id n[protected], 22apr18 10:57. Service will be renewed after validity expiry. The hell. And when i call customer service they just keep on stupid loop no direct method to call?
I want my money back also remove tge service

There are two different number who is used by your officer to call to me and abused me. The number is as [protected]and[protected]. This show that how airtel is well-known reputed company. These type of attitude by your customers service provider is really very bed towards people. This may harm the airtel company. You have to takes straight /strong action towards these spoil customer excitutive

Sir/madam,

I have recently porting done from vodafone to airtel. After successfully porting to airtel, i have recharge done with rs 399 pack which clearly showing in airtel money app is unlimited local/std for 84days. Today morning i. E after 3days it was showing offer expires today. After contacting in airtel money app through chatting these people are not aware of even this pack. How it is showing best offers for you in airtel money app after recharge it is showing different period and different pack.

Kindly ensure that pack will be continue for 84 days.

I have raised a complaint with airtel for my dth - [protected] on 17th april 2018 because there was no connection since 17th evening after a wind storm.
An engineer named keshav came on 18th late afternoon and he said he has fixed it. If there's an issue again he asked to call him back and he will re-install it for rs. 250. It seems he was an installation and engineer and airtel sent him for repair. His number is - [protected].

Then back in two days, the problem came back and we are facing disturbance in the signal. I raised a complaint yesterday again with airtel that is on 21/04/2018 and requested them to send a person asap because we are fed of the troubles and could not for two days for the problem to be solved. The complaint number is[protected]. I was provided with a number - [protected]. I called up today and no one picked it up, neither did anyone visit. I called airtel again today and the customer service rep told me that the engineer was supposed to visit by 3 pm today, but obviously, no one did. When i spoke to the senior sarvesh, he says he cannot promise if anyone will be sent tomorrow morning and i have no choice but to wait until the 2nd half on monday!

Absolutely atrocious service by airtel dth and i am troubled to the core. I am spending a considerable time every day to speak to these guys for nothing. I am requesting an action at the earliest.in case, of no action, i will definitely disconnect the connection, but i will make sure that get compensated for the harassment by airtel.

I have already registered my complaint for limited internet access on my prepaid 4g connection and followed the instructions given by the service executive to get proper coverage and internet access but still facing the same issue from past 10 days. I have airtel 4g with data plan of rs 399. Kindly resolve the issue as soon as possible. Access to internet very much required.

Hello,

It looks like that airtel has chosen
Me to be a lucky customer of not providing the services properly. I have written 5 emails within a week for the same internet issue. I am not able to use internet for a very long time. J have written emails to almost all the departments but noone has reverted till date. Can anybody sitting there explain me why am i not able to use internet? And how long does it take to fix an issue? It's torturous.

Regards
Vachespati vashisth

I never activated services of game arena yet time to time money is being snatched from my number.
This is a shameful act from such a big name. This has happened thrice.
Today rs 35 got deducted from my number. I want the pack to be deactivated and my money to return back.
Its my kindness that i am not asking for all the past debits that had taken place from my number.
I want u all to take a serious look over it as a company's name is remembered by the services it provides and if this is the kind of service the company is providing then the day is not far that people will remember 'airtel' as a snacher of money and a company that performs transactions on their own will. This is a earnest request from my side to you all to credit my account with the money that has been deducted from my account.
This is really a shameful act, this company is well known and widely used so it must make a good image in front of the world.
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I am facing issue my mobile number [protected] during recharge. This number was change from postpaid to prepaid on 12th april 2018. I have started facing this issue for 10 days now. Earlier i was able to recharge my number.

1. Unable to recharge from airtel wallet. Message that i get is ‘invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number ([protected]), it is working fine with other airtel number.

3. I tried with retailer asking him to recharge my number but it fails.

Finally i unable to recharge my mobile number[protected].

I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

My alternate number is [protected].