Airtel Complaints & Reviews

Recently i am going through very bad and disappointment experience with airtel.

A airtel sale girl was called me every-day for to exchange my docomo dongle with airtel mifi and to take 399 plan.
After lots of phone call i have agreed to take that plan.
But a person is came to official address and taking 50 rupees after giving the new airtel mifi sim on 31st march, 2018, and do not give the mifi dongle as he requested me to wait for next day, he will deliver the device on sunday which is his responsibility.
Next day i called him after waiting for the given time, and the person told me that sunady is not working day, so he will deliver it on monday.
Next day same for me i called him after waiting for the given time, and he replied that was his holiday. He was not joined in office.
After that every day i called the airtel sales lady for last 2 week and everyday she told me that the device is out of stock so she is unable to deliver the device, this informations is not told me previously when she requesting me to take that device-this is first checting.

Secondly everyday i used to followup with every person who are involved in this case as it is my liability where as i am a customer.
Last friday after so may called i device is reached to my official address which is not working at all and it was checked by the delivery airtel engineer (Avijit chakraborty -[protected]).
He gave me the faulty device and taking my previous photon dongle as giving me that assurance next day my device is changed.

And also he was informed the same information to his higher person amit das ([protected]), the lady - swarnali ([protected]/[protected]), kunal ([protected]), perveen ([protected]) (All are responsible for sector v delivery center). But no one are is responding this serious issue.

I am a working lady. I have purchased this device for my work purpose, but i am unable to jused that for last 17 days. Today is 16th april, 2018

Even when i am telling that lady that i will go to consumer forum for this fraud case. She aws telling me to go that place and she will look this matter on consumer forum.

I am very much disappointed with this type of service from airtel and i will send this copy of mail to consumer forum.

I don't want to use mifi and i will want my previous dongle and my money.

I can receive from [protected] & [protected] but i can't call those numbers... Why?? I can call everyone else, it's just a specific number i can't make calls to. I've tried everything!! Cleaning my sim, trying my sim in a different handset, sim replacement call setting option blocked numbers deleting everything as i thought my sim was faulty. Please help!

Yesterday, i visit to airtel store regarding my complaint that my airtel sim isn't working from the morning (Till morning it was working properly). Then, they gave me a new airtel sim and said that it'll work within 1-4 hours. Till now, about 18-20 hours and still the new airtel sim isn't working...
Due to this, i'm facing a lot of problem as my number is linked with many important authorities and my all my tasks are pending and i'm facing a lot of problem because of this...
Plz resolve it asap...

Hi team,

I, s kumar, has been recharged my numbers [protected] & [protected] for the amount of rs 199/- each on 11th april 2018 through your website: https://www.airtel.in/prepaid-recharge/. but the amount hasn't been activated till now. Please do activate them immediately.

Transaction references for:

[protected] is[protected]
[protected] is[protected]

Hi,

I hold an airtel pre-paid number and have just re-charged it with 399 plan. Had opted for 399 = unlimited local/std/roaming and 1.4gb data per day for *$ days...! But when the message received the plan duration was showing only 70 days...? What happened to initial package of 84 days which i applied for? Why i was charged 399 for the plan but given 14 days less.

Pls have a look at the complaint and revert.

Airtel number - [protected]

Hi team,
I was using airtel services from nov'17 to nov'18 using mobile number. Due to very bad network coverage, i switched over to another operator.
I was waiting for the last bill from airtel, which i never got at my communication address or email id ([protected]@gmail.com)
Now airtel has blocked my outgoing services on my current operator via trai for pending bill.
The question is how can i pay the bill without received from airtel? And is trai is advising to operators to block customer services for unpaid bills without informing them and without sending bill to them? Will customer get a dream how much the bill :)?

I called 121 (Customer care) and they tell me to contact cheryl pereira (Nodal officer) to resolve my problem. But she doesn't received my call. This is a stupid service provided by airtel.

I have written an email to them ('[protected]@airtelindia.com') and nodel officer (Nodalofficer. [protected]@in. Airtel.com) but no response till yet.

I am ready to pay the pending bill but should received my bill at least on my communication address or email id but sill not received.

If you requires other information related to this please call me on alternate number [protected].

Very pathetic service by airtel.

I am using airtel for long time. I changed my post paid plan in oct'17. According to the plan every month i am eligible for 4 gb data. But this data is always showing 0 gb and i complain every month to claim the data that is guaranteed by airtel. I have been complaining for the part 5 months and there is no permanent solution. Even i changed sim, reinstalled app 100 times. Still issue is not getting resolved. It has become a routine that i complain to airtel about this issue beginning of my billing cycle. I am really unsatisfied with the way the customer is treated. Also i am surprised a no.1 service provided don't have technical capability to solve this simple issue. Also i see airtel is not worried about the customer. I am not asking anything free. What is entitled to me in not given which is cheating the customer.

On 14.04.2018, at 1807 hrs, i initiated recharge on phone number [protected] for rs.509. The process of payment through hsbc credit card was gone through. After entering the otp, waited for over 15 minutes and the recharge was not reflected in the account. But the amount (Rs.509) had been charged to my credit card account.
When i contacted hsbc this morning, i understood that the transaction had been through. The reference given is 003136.

Kindly check and arrange for either refund of the amount to my credit card account or complete the recharge of the phone [protected]. (After the transaction seemed to have failed, i made yet another recharge for rs.249 valid for 28 days)

Please check

I did not activate any services. But they are deducting rs.35 from my account every week. My mobile number is [protected].
I am getting messages like thanks for choosing lifestyle service on your airtel mobile and they deducted rs.35 like 3 weeks already.
When i try to contact customer care every time my call is getting disconnected.
I want the airtel company people to return back my amount.

I would like to bring to notice that there is a junction box installed without our notice right on our compound wall. Despite repeated efforts to reach airtel, all is in vain. Need to remove the same on an urgent basis.
Non 15 east park street prithivipakkam ambattur chennai 53
There has been so many false promises from airtel with regards to broadband. Initially they said there is feasibility and now they have come up with a new story saying no feasibility.
Need an immediate solution.

We recharged our airtel prepaid mobile [protected] on 17/04/2018 at 9:02 am for ₹499.00 and at 9:03 am for ₹448.00 by mistake when we call at customer care of airtel there no positive response from there so kindly please refund our money or credit the same extra amount as recharge after over the time of the first one thanks

Vinay kumar gera [protected]

Dear ma'm/sir,

I belong to nagpur my problem is that

I activate a plan of rs.179/- 28 days net 28gb & unlimited local call

But 2nd time that is my balance is deduct & net also very poor our network airtel

Check this my balance is deduct 2 time rs37/- & rs, 39/- kindly check & revert..

Thanks & regard
Nayan d. Ramteke

Cell : [protected]

I am using Airtel prepaid

The below services were started today morning on my mobile without my knowledge and without me opting for the same.

1 : LIFESTYLE
2 : AIRTEL NOW FLASH

Rs. 70 were debited from my account balance for the same. I have stopped these services.
Request Airtel to provide me a refund for the same as these malpractices are not acceptable.

What is this..
I didnt activate lifestyle fashion..
N moreovr amount has also been chrged..
Wat a rubbish thing it is..
Retrn back my money as soon as possible othrwise its so shameful way of deducting money..
Atleast there must be an option before the activation of the scheme
..
I dont want to waste my time by making a long conversation with airtel customer care..
So resolve my problm here itself..

I ported my number from idea to airtel, the agent told me to call on 59059 for televerification and this number is not working it’s continuous asking me to subscribe for some services but i can’t connect to the tele verification executive. My alternative number is [protected]. Kindly help me with this. I am literally disappointed by airtel what this was atleast not expected.

I am unable to recharge my airtel prepaid number after i changed it from postpaid to prepaid.

Every time i do a transaction from app, the amount gets deducted from my account but the transaction shows to be failed as the bank has rejected the transaction and the amount has never been refunded to me. So far i have spent almost 1000rs on this.

When i tried doing the same form paytm, it showed transaction failed but at least i got the refund.

Please help me resolving this issue.

Balance deduction...previous formula...Looting money in the name o[censored]seless packs autoactivation... with this network since nearly 3 years ... still having the worst attitude towards customer... forced to change the network soon...

Mr concerned,
I am extremely disappointed to inform you about the irritating and pathetic response to a customers complaint.
I raised a complaint that my set top box is not working.4 days passed and no one attended my complaint.
Today again when I complained to your company customer care and they told me that they dont have any spare set top box. I was shocked to hear that you irresponsible dont even have a spare set top box with you and claiming indias best network.dont you feel ashamed? My customer id is [protected]

Date 16/04/18. I got recharge done for
Wrong mobile no. [protected].
TrId is[protected].
Amount is 349 INR.
Correct mobile no. [protected]. Please transfer the above mentioned amount to correct mobile no.
Recharge done via airtel app.
I tried many customer care nos. but I am unable to speak with any human. It is for the first time I am facing problem in airtel transaction.

I am using Airtel from last 2 years now. But from past 2 months, when i am trying to call my home on any other number like Idea or something, everything it says “All channels are currently busy”. This keeps on happening for 15-20 times and at last I couldn’t make calls. But whenever i will dial from another mobile or number, it will get connected. I raised a complaint to Airtel’s customer care also but they say everything is fine. I don’t know what to do. There’s something wrong with Airtel. Why are they doing this??..i have got tired of facing the same issue. Please help me.