Airtel Complaints & Reviews

Being an airtel subscriber since last ten years, recently i upgraded my dth to hd, during the installation, the person who had completed takes the charges and committed that its will work within 2-3 hours. After one day when it was not working i called some numbers which was shared by the engineer, and after many calls they told me that it will work within 24 hours, when 24 hours was completed, nothing works, again i called those numbers and a lady told me that it will take 48 hours to upgrade into hd, after so many calls when 48 hours completed again no response was committed. Again i called the service engineer and he confirmed me that next day means forth day o[censored]pgradation process, he will come at 10 am to check the issue. When i called him at 11, the service engineer told me that he went to some other place because he was told to do that, and said that it will take some times to reach my location, after so many calls he informed me that after two hours he will come to mu place, and still i am waiting for service engineer to come and rectify the issue.
Why airtel fooling so much to their customers, and doing such things so that their loyal customers get attached to other service providers. I had made more than 50 calls but still no response from anywhere? I am thinking of filing complaint in consumer court.

I have wrongly recharged my airtel prepaid number through syndicate mobile banking app, i need reversal and need my money back. I have recharged the plan of rs 399/- trans id is[protected]. Recently on 09.04.2018 i have recharged the same no it has the validity of 28 days. Unknowingly i recharged it today too. What is the procedure for refunding the money? I need to cancel today's recharge

My dth id: [protected]
I was in pune. Where we have a common dish antenna for airtel dth. So, i was not given the "free" dish antenna and 10 meter cable wire. Now i have been relocated to navi mumbai, where we do not have a common dish antenna for airtel dth. I need my "free" dish antenna and 10 meter cable wire. Please provide it to me. I tried calling customer care, but they don't know how to give.

Airtel very bad show.

Regards,
Rajesh

As airtel has been saying that their's network is the high speed network due to this reason i switched to airtel but now i regret my decision as there is neither 4g nor 3g or 2g speed available to me. I have made a recharge of 349 and i am not at all happy to spend this amount of money as it is not fulfilling my needs. I hope airtel may pay attention to it and try to solve my problem. I will be looking for positive response.
Thank you

I have re-charged my mobile phone on two occasions at short intervals recently. You have, on your own, dragged me into the so called services, i. E classy and glam videos and gamepind services and charged me without my consent. Thereby i have lost a good amount against my balance which now stands at a very low level. It is not unfair on your part to debit my a/c for such services, wherein i am not interested, without my consent.. I use my mobile phone (Being an 85 year old senior citizen) only to communicate with friends and relatives.in future please do not deduct any amount for such games which i do not and would not wish to take part in. If you do so, i will be compelled to come out of airtel, with which, not one or two but many years, i and the members of my family, are related.

Ayurveda service started on my no [protected] at 14 April 2018, 12:47 AM without any application or request or subscription, and 49 Rs deducted from my main balance i have deactivated it at 14 April 2018, 10:16 AM. But i want 49 Rs to be refund on my main balance account. otherwise i will go to the counsumer court.
Thank You

I request you i was send port request few day please accepted my port request my mob no - [protected], my name is - ramdas genba surywanshi because i am stay site airtel range very very poor so i am suffering this problem so please accepted my request urgently.
Unique porting code az 514853 i am 3 time porting but not clearance your company please give me clearance.

Hello i am harsha tahiliani... I lived in jaipur raj.. Where i purchased airtel 4g sim about one year ago but now i am living out of country so my no has changed... Ths sim is not using... But this no91 [protected] i was using it only for whtsup... Today i updated my no with belize country but someone is misusing my old no and sending weirded message to my contacts and mi’s use my identity... It’s a humble request plz trace him or her and block the all no of ths sim registration... Thnx and help me

Hi, i ported my tata docomo number to airtel number last month around march 15, the shop retailer said it will take a week time but after a week my docomo number signal went away and my airtel number got activated to somebody whos on other district and i got so much disappointed and i went and complained to the shop retailer and she gave me a new sim with the same number saying it will activate within. A day and i waited nothing happend i went and asked them again they gave me a new sim again but when i put the sim on the phone it always says no service and i complained to them and they said the sim is active you need to put to manual mode i tried manual mode and changed the sim with 5 mobile (Android, ios, java, windows and ipad) nothing worked and if i call to the number it says the number doesnt exist and the retailer asked me to apporch the airtel prepaid office in town and i went and asked the person she gave me a new im with that number and she said it wil active in few days and noting happens still no service i went again and complained she said she will write a mail to airtel support to sort this probelm out, but nothing happend that person was so irresponisble and didnt esclate my issues and she said the regional manager was not rechable i got so much angry i was travelling around 10 miles daily to sort this issue out and these person dont know how to treat or esclate and issue finally i got hold of the regional manager and he too gave me a new sim but still no service finally he said me to give my aadhar card and photograph to send to airtel office but he didnt send untill i called him and follow up and im shocked by thier irresponsibility and mostly that person was not avilable in his office its been a month now, im facing so much troubles im missing my freelancing projects and i cant recive otp from my bank or make transction and mostly my visa process is going on and the concere d person has my mobile number which is doesnt exist now i got so much stressed out with this issue and i faced a financial loss and i missed my clients im so much troubled by this network the number i used for a decade now but its not working please somebody help me sort this issue out

Ported mobile number - [protected]
Proof name: ajai victoria

If any leeds call me at
[protected]
Or ajstyles. [protected]@gmail.com

As i'm using airtel prepaid simcard [protected] from 6 years from last 4 months i'm not getting the signal inside my home both for voice and 4g net so please do clear my issue as v three persons are using airtel in same home it as became a big issues, so please try resolve this issue. My address is no -31, srinivasanagar, ponniammanmedu, near kamaraj matric school,. Chennai-600110.

This is regarding claim no.3019370
You guys rejected my claim stating that my handset was damaged under mysterious conditions as far as i know phone falling down in an accident is not that mysterious
You just want a reason to reject my claim and the worst part is you stating i was not being able to reach as you didn’t contact the primary number provided and was calling the secondary number provided what a lame reason
Secondary what does it mean why don’t you call the primary number why do we even have a primary contact and you are least bothered about the mails we send that’s what was said by your representative when he called me to say that my claim was rejected why did he call the primary number this time and not when it is actually required
Cheating customers by all these services is it required for airtel

I recently ported my sim from tata docomo to airtel and whenever i use google services or products like gmail or tez app it sends a sms but i am unable to recieve any of them till the day i ported my mobile number. I tried to call airtel customare care they said you will be recieving the messages later but its been a week and i am still not recieving any sms from them.

I have more many complaint against network issue by airtel but not solve
I am facing this problem apxx last 6 months
My area airtel very slow speed only 0.02mbps
Open network show tower 2G or 3G
Please find attached

I didn't activate any service called bollywood scoop but airtel operator wantedly started such service and they deducted 90+ rs from my account. I don't know how to react to this stealing. I can't do anything except quit from airtel. I check with airtel customer care operator, they said i started bollywood scoop service in the middle of february 2018. I recharged my number on 12 april, after successful recharge with in few minutes they deducted 90+ rs from account. I am very ashamed of airtel operator.

I have been facing indoor mobile network coverage issue at my flat since 5 months when i have shifted here at c-253, flat no. 104 shapoorji pallonji, sukhobrishti, new town action area - iii, kolkata. Dispite of lot of complaints. No resolution has been provided. Seriously why the hell they say india's no. 1 network. Not only me, everyone is facing the same issue here, not even a single signal inside flat. Looking for a quick resolution, its a severe issue.

Sir i am receiving calls from airtel office that valid id proof given by me is not sufficient please produce valid proof immediately. I have approached nearest airtel store five times. They simply replied that aadhar already registered. No need for further verification. If that is true then why i am receiving unnecessary calls and messages. Please stop such type of harassment. My mobile no is [protected]

I was visited at your ambawadi airtel store for the my working sim was not worked i am surprised then i was visit and ask to check your executive. They were checked and inform me your card was delayed you will change the card same i was process. That time he told if you provide the adhaar card then your card will be activate 4 hours and if you don't have the adhaar card then your card will be activate 24 hours.in our company set this process. I was provide the adhaar card to your executive for the new card. That time they are processed all the necessary thig. Then he is provide new card but not return the old card. Then he told me you will restart the phone after 4 hours but my card is not activate i was waited to long almost 20 hours but my phone is not activated then again. I was visited to your ambawadi airtel store for the inquired of my new card that time they told me this card is not processed this reason. Card was not activate. Your ambawadi team was cheat me my old card is not given back and new card. It was my second time experience last time same experience we had faced at your ambawadi branch only.
This my mobile no register with my office and my all the hnw customer is called me on this no. I am a banker and my so many customer having financial lose becuase of the my phone was not working also my customer has put a complaint against me

Who will bare the losse.

Currently my old and new card with your ambawadi airtel store.

If any cheating and thing happend all liabilities your only.
If you will activate my card with in a half an hour then call me on my another no [protected].
Milap dhruva.
If you are not able to activate the card then i switch the company to vodafone or idea only.
I am almost 13 years old customer of airtel it's pathetic service and bad experience repeated from your end.

Thanks & regards

Hi, my customer id is [protected], i have requested for transfer of my airtel dth on 29th march'18. While uninstallation at my old place the agent charged me correctly 150/- but while installing at new place the new agent has overcharged 540/- which should be actually 250/-, i have raised complaint on 5th april'18 with customer care with all the details but there was no action on that complaint. When i have called back on 13th april'18 the supervisor named saloni spoke to me very carelessly and she says there is no complaint at all and when i requested her to at least try to address the issue from now then she says the new address has not been updated in there system, so no action would be taken on the complaint. This is ridiculous when i am giving the name, address of the agent who has overcharged me she is not even bothering to ask that person instead she is talking about the system not updating the info. I understand now this the reason the airtel agents are taking advantage of this loopholes in airtel process.

Sir,
Maine[protected] ko broadband connection ke liye apply kiya tha or 1000rs jama bhi kiya tha. Parntu mujhe baha connection nahi mila to maine cancel karva diya.

This connection ailtel office platinum plaza bhopal staff mr. Gorav sir ko diya tha

Cancel karvane per mujhe 500 rs. Cash diye gaye or 500rs. Account me jama karne ko kaha tha parantu abhi tak nahi aya hai.

Yahi nahi me pichale 3 months se bhatak raha hu or mr. Gorav thik taraha se bat tak nahi karte hai.

Please open attach file

Regarding previous complaint (Docket number: 673569), airtel service provider did not do anything on my compliant they simple called me and my said the same story what they said earlier and didn't give any resolution and simple closed the issue. For the interest of time, i spent some more money (Rs. 199/-) to renew my plan and i am not happy with the action there are taken.

Another complaint: now, i have faced one more problem with this provider & would like to complain about it (Dated: april 13, 2018). Issue is today this service provider activated "askadoctor" value added service without my confirmation & acceptance and deducted money (Rs. 30/-) from my talk time account balance and i called customer care regrading this they are saying that this service is activated through sms confirmation at early morning 4:26 am. My argument with them is i did attend any sms or call about the activation how can you activate the service. Here my question is how the service provider deduct my talk balance without my confirmation.

And, i am attaching sms images sent by this provider after activation of the unwanted service. And i have conversation audio while talking with airtel customer care, but i cannot upload that file as it is 36 mb file.

Thanks,
Suresh.