Airtel Complaints & Reviews

Sir,
We have airtel Dth connection, customer id no [protected] in name of Anita valecha (Mob No [protected])at our residence. We have two TVs in our home and both are arranged with setup boxes. Out of which the second number TV is not in operation for quite a long time and we are using only the first TV Dth service and are also paying regular monthly subscription for one base number @299/pm. Last such monthly subscription of Rs 299 for the month of March 2018 is paid by us as per demand issued by your message received on 24th March 2018 and same confirmed by us by your customer care executive on 24th march itself.We have clearly intimated them to use only one base connection. They suggested us to pay exactly 299 (neither less nor more) and we followed. We got a message too from airtel (AD-AIRDTH) on 24th March confirming the amount they received along with a remark intimating us for next due date 25 April 2018.
Now today I am getting a message from airtel to pay further amount immediately to continue my service. I am unable to understand how they can demand violating their term of one month. I tried to contact the customer care number today many time to register my grievance, but they are not replying and disconnecting my call. Please help me and instruct your division to provide me service till 24th April 2018 as per their term of service.

I have complained 3 to 4 times about my network... I am not getting 4 g networks and i am unable to send text messages also... The worst network i have ever seen is airtel... You guys are going to have a very big loss in future if you don’t listen to their complaints and solve it... I am facing this issue since 2 months and every time ur cce says mam ur issue will be resolved in 7 days... I think u guys take 7 years to solve an issue.

In 2017 i have raised complaint for network issue. From that day to till today they have not solved the issue. They just saying network upgrade in going from last 9 months.
Till today i have bad signal and call drops. Sometime my phone goes out of coverage area

Area : raja rajeshwari nagar, raghavendra nagar colony, kondapur. Hyderabad

Below are complain numbers:
77043493

75548219

My number - [protected]
On dated[protected] i got a message on my mobile
Content:
Whatsmob service has been activated @ rs150.0 for 30day (S). Txn id n[protected], 06apr18 09:52. Service will be renewed after validity expiry. To use, click http://202.174.122.12:8085/airtelwap/actnotify. Php (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

How this service activated on my phone, without my knowledge and my balance cut,
I want my balance back.
Its harrasement of customer.

I recharged throughz online for rs.399.. The amount has been deducted. But still my mobile is not reacharged.. Getting an message as your transaction failed.. But amount is been deducted... Your airtel mobile online recharge txn id[protected] of rs 399 has been initiated. Please keep the txn id for future reference. Its been to disgusting.. Most of the time i see my money iss been deducting but reacharge does not happen

Raised request for shifting connection, where i was told it would be done within 1 day. After a week got a call from feedback team for feedback on closure of the ticket, the same happened 3 days regular in-spite i informed them that nothing has been done.

Request : 94785066
Now when i ask for escalation, airtel is disconnecting my calls. After multiple times of calling to airtel customer care, when one got hold the call, i asked for disconnection, but now aritel is not accepting this request too.
Neither they are solving the problem, nor they are disconnecting.

Sir m ravinder kumar (Distt-sirsa teh-dabwali haryana) se hu meri mobile shop banwala village me h or mene airtel ka kam bahot aachi tarah se kiya h par yaha ka distributor mangat ram sahi sarvice nahi de raha or jo paise dete h flexy k liye wo 500, 500 kar ke dalta h or ham kahte h to kahta h server down h ikathe nahi dalte sir help kare or yaha ka sarve kare thanks
Mob. No [protected]

I took data card no [protected] with advance rental for 3500. Intial paid 3000 and 500 separately. Without checking i got calls and being charged another 540 with interest to pay 660. Now again i see charge of 118. When i emailed they reversed 118 and again asked about 660 got refund 620 only. I irritated and my line got disconnected in between for non payment. I would like to claim 10k for the intolerance and ridiculous behaviour done to me after explaining so many times.

I am bakhita, currently residing at australia for past 5 months.
I have been using my brother's sim for past 8 years.
Number : [protected] - max savio
My number has recently been disconnected without any intimation. I have been receiving all bank related sms, but all of sudden the connection is disconnected. When i contacted the customer care, i was told that the number has been given to some one else and i am left with no option.
Being away from india, it's not possible for me to change all my important contacts.
Please provide me a solution to reactivate.

An airtel postpaid connection used by my wife against mobile number [protected]. Your agent take documents from house and gave this connection against a faulse commitment that this postpaid plan under unlimited calls.

Now we are suffering since last 4 months and unable to port it to prepaid from postpaid. But our nearest airtel store at naihati is refused me each time. So i stop your payment until the porting is done.

Now the outgoing facilities are withdrawn. I am ready to clear the dues but at the same time u also port my connection.

Please also note that after mar'18 i am not pay any single paisa agaist any charges.

I wrote everything what happened and if there is no solution then i will be bound to take any legal action against airtel to get return back my existing number which is hold by a illegal way. Thanking you.

Regards
Sumit chatterjee
[protected]

Dear consumer complaints team,

Around 2+ months back, we initialized a service complaint to airtel. We humbly requested them to convert our postpaid connection to prepaid because for using 1-2 gb of internet we were getting more than 700+ inr bill every month.

So we went to airtel gallery in kalyan city (The gallery is situated near kalyan station), mumbai, maharashtra. My dad requested the representative to convert postpaid to prepaid, to which representative said, sir it will be done in 3-4 working days and in some cases it will take 1 week. He agreed and said 'ok'. After 2-3 days, we received call from airtel representative, she asked us why we wanted to convert from postpaid to prepaid. Upon our answer she said fine sir, i'm processing your request, it will take 2-3 business days.

2-3 passed by and we got no response. While at the end of the month on the billing date airtel slapped us with around 786 rs bill.

For this bill issue, we went to the gallery, the representative said, sir your service have been disbarred for non bill payment. We failed to understand why the bill came at the first place, when we can placed conversion request..?? Anyways, after 1 month, we have been receiving constant follow up and harrassments from customer care and today (5th april, 2018), airtel sent one of their representative in our house to ask us why haven't we paid bill? To this we replied that we has raised the request for conversion, so how did the bill came in the first place?

Details: dongle sim card number -[protected]
Owner: varsha bhatia

We request consumer forum, to please look into this and help us with closure of this case to waive off this amount being put to us by wrong malpractises and permanently remove our number from airtel postpaid because airtel representative have been calling us frequently for paying 2500+ rs bill, while we had officially told them to make it prepaid long 3-4 months back and we haven't even used the dongle since last few months, as the service have been disbarred, since we received the first bill of 786 rs.

Looking forward for quick resolution.

I have ported my number from vodafone and iam getting very low network in my phone not only my phone all airtel users who's using airtel in my area and internet also getting slow when i called the customer care service they said they have registered a complain and 1 week gone still waiting for fix but airtel customer service didn't response also iam getting this sign in to network notification hope airtel will response soon.
Regards rehan

I have an airtel postpaid plan since 2004. I have never faced any issue except visiting matheran. Airtel's network never worked, however, recently since last 6 months i'm getting worst experience with airtel network.

Wherever i go the experience is same. I have to try at least 5 times to connect or talk. Sometimes i don't hear the opposite caller, other times he can't hear me. Many time it can't connect. At times it disconnects abruptly!

In fact, everyone in my family is experiencing the same issue with the airtel network.

In spite of complaining many times, there is no solution from airtel. I have never come across such bad experience with any other company.

We're planning to switch the service provider. Any suggestions?

After a several days i used my airtel sim... I just found that my whole balance had been deducted by airtel, i have around 95 ruppes on my airtel sim.

I haven't opt for any deduction of balance from a/c and never asked for any other a/c.
I called several times on customer care numbers 121, 198 and spoke about 2 hours but they couldn't answer why the balance got deducted. Even when i am trying to register complaint they put me on indefinite hold. Customer service representative manager even transferred my call to gprs technical department which nothing to do with the balance deductions. Until now i didn't receive any reply on the same nor did i get the balance. This is the worst customer service experience i had with the airtel. I am using airtel from past 4 years and what i get is the disappointment and worst customer service. I am considering porting to other service providers.

My airtel no.[protected]

Mastipack was activated in my mobile without my request or knowledge. Another pack was activated and renewed without my request previously which i had canceled without any refund from airtel.
They must be doing this on quite a large scale on unsuspecting customers and pilfering from their accounts.
Kindly look into this irresponsible and dishonourable practices by airtel.

I have recharge my mob. No. Today date 5 april 2018 with airtel rs 399 which earlier was suppose to give 84 days validity but nothing of this is seen after recharge. It's show only 1.4gb data available and validity is 6 april 2018. What is this? I want my data/money back. I lost my money and the company is benifitted. Because the company is not affected by our complaint. It will only remain as a sentence readily available for everyone to observe. Cheap means to cheat people.

I am being overcharged on my prepaid calls.. For a call per minute, I'm being charged more than a rupee ! This is ridiculous ! Airtel, you'll owe me an explanation as to why am I being overcharged ? If this continues, I'm going to have to discontinue with Airtel services and switche to another mobile network .

Sir, i generated upc for portability to switch airtel n/w. But your airtel store, gokulam-mathikere office not accepted my port because they demanding ₹500 first recharge. Recharge is my wish, i never recharge through anyshop or agency. I have internet banking i do my recharge. Why your
Airtel office demanding forcibly recharge. I need port sim. Kindly take action or i put same in facebook and twitter. Hope you will resolve my problem.
Regards
M. Hegde
Bangalore

Actually i'm currently using airtel prepaid sim and it's currently in 448/- plan. Unlimited calls, unlimited sms, 1.4 gb/day. Now the issue is i couldn't see live tv on hotstar app, which redirects automatically from airtel tv app. It displays a message saying it is accessable only on airtel network (I'm using airtel sim only for internet). Please check the above issue and let me know as soon as possible.

Please note that we are using your land line connection from very long time but we are satisfied the bill raised by us as we are not using broad band facilities on this number even than my monthly bills are coming on higher side
Please disconnect my land line no. [protected] immediately and submitted your bill after adjustment of my security deposit so the full and final settlement of this number will take place, please take this complaint seriously