Airtel Complaints & Reviews

I have been charged excess for no use of the data card on my post paid card. I have been using rather not using the airtel data card since a few months and i am still billed excess beyond the post paid amount i am contracted to pay every month. I have not activated any additional service on the data card, why are additional services being activated and charged for without my consent.

I have made excess bill payment in the last few months and i don't intend to continue to do so in future. I had like the amount to be waived off that i was promised for. I have made multiple calls to place the complaint about the same and also asked for a confirmation mail or text regarding the waiver amount which i have not received and you have conveniently added it to my next bill as pending amount. I want the bill settled from your end and would like to discontinue the service i have not been using.

I would have continued to pay the bill happily without even using the services for the amount that i have agreed upon. But why am i being billed so much in excess when i don't even use the data card.

I want this addressed at the earliest and clear my pending amount and disconnect the services. This is the second time i have a terrible experience with airtel. I never would want to use your service nor would i ever recommend to anybody. I would like to close my association right here. And want no mails or calls from your end. Or else i will have to file a case for harassment.

Its been a week since i am facing this issue. I have a plan of 1gb per day and 6gb addon data. I have a total stored of around 40 gb from the unused data carried on so once i exhaust my 1gn per day quota why i am a getting slow speed. Its as slow as 30kbps and is very very frustrating!!! I never had this issue in past.

Please listen to my request and do something about it

I am receiving unwanted sms charged to my mobile number [protected] airtel prepaid account by a$ftarot although i have registered for dnd. Each message eats away my currency by re.1 or less. Please stop this nuisance. This messages operate only during night, between 11pm and 5 am. So far i received about 20 such messages. Is airtel purposely doing this?

I'm using airtel sim for last some weeks... And the main problem here is that whenever i am searching network there is not airtel network as result...
You are claiming that your network is the fastest network,, but i am challenging that your network is the lowest, weekest and baddest network of the world.

If you have dare prove me wrong.
[protected]

Airtel — Block sim card number [protected]

I have lost my cell phone along with the airtel sim card number on the 7th April 2018 in Tuni - Andhra Pradesh. at around 08:00 pm.

Please arrange to block the sim card immediately.

Please confirm that the same has been locked by you and also let me know the procedure for obtaining duplicate...

Regards

Somnath Singh

Airtel claim fastest 4G network but in Vaishali Nagar and Pratap Nagar, Jaipur download speed of Airtel 4G is 0.4MBPS .
When complaint at [protected]@in.airtel.com reply received in your area our network is good means they feel customer is not important for them.
Airtel gives there add in TV that fourth time okhla said fastest 4G network in India but this is not true in Jaipur capital of Rajasthan speed found 0.4mbps which is slower than 3G.

28/03/2018

I made an online recharge via PayTM app for Airtel Tamil Nadu - Prepaid for Rs. 509. PayTM showed me a confirmation for the same after 5 mins, but even after waiting for 20 mins, I didn't receive a recharge on my mobile. After navigating for 1 hour on an IVR call at PayTM, I was told that my issue can only be resolved at the operator.

At this particular time, I did not even know what the issue was, I thought it was simply a case of bad transaction. Airtel told me that Paytm will "self" realize their mistake and refund my money in 10 working days. When no such procedure started on Paytm's side, I decided to contact them again. After threatening them with a Consumer's Court complaint, I got them to contact me. They told me that I recharged the number "[protected]" instead of "[protected]".

After this I contacted airtel. After Waiting for 30 mins on an IVR call, I finally could speak to a service rep. He basically denied any assistance outright and told me that it was my mistake. I asked to speak to the manager. The manager after telling me that he could help me, told me that as I have made a mistake in more than 1 digit, the case is hopeless and that I have basically lost Rs.509.

They fail to understand that even though I have made an error in more than 1 digit, it's human to do these mistakes and the company policies should be flexible enough to ensure that their customers do not incur such losses.

I am hence using this platform to complaint about this issue, and hoping for a refund.

I chosed the 499rs plan in gwalior with speed upto 4 mbps though i always gets the speed till 500kbps or slower than that... also when i asked them about my plan they told me its upto 2mbps speed then why showing 4mbps on the site... and when i asked why my speed is slow they told my house is a bit far okay i understand that but then why show 4mbps on the site showing gwalior huh???
i live in gwalior and i dont get the speed told by airtel... if the problem is that my house is a bit far then write it on the site that speed may vary though locations...

GAMEZ4FUN service has been activated @ Rs25.0 for 5day(s).Txn ID S[protected], 07Apr18 03:52 on my airtel number. I don't know how this services got activated as No request was given be my side to start such service.
Please immediately STOP the services activated and kindly return the amount of rs. 25 which got deducted from my airtel balance.
Waiting for your positive and swift response.
Thanks
Shashank deybr...

I am from Ahmedabad & using Airtel postpaid connection. But 4G internet speed is dead slow. Due to that i am forced to use another network. Also, i have checked the net Speedtest 0n OOkla, but its really very poor. I made a complaint 4-5 month back as well. But no activity happened for resolving this issue. I am attaching the image of Speedtest as well.

This complaint is regarding a network issues that are being faced by me at my residential area.
Here the network is really very pathetic.
You guys are just advertising about your company that airtel has reached many places and with a good network coverage etc etc but to be very honest this is fake you guys are running business but service, , , , , , as i mentioned earlier is pathetic, to get the good 4G signal, I have to come outside of my compound. That's pathetic, only 2G signal is available inside the compound and home, even this also not good. Previously I was using other provider, was better than your network. Please solve the this issue ASAP.

Whenever working on network and being online the internet connection drops and when I check the broadband router it shows only 2 lights blinking rather than 3 when the connection is steady.Post 2-3mins the network comes back online. This has been happening since airtel has upgraded the router to support the V-fiber net . The drop in network connections is constant since the last 2-3 months and no action has been taken on this post several complaints about the same. Airtel service is good but no idea why this cannot be resolved.This causes a lot of pain and irritation especially when we are connected to office and doing work.Due to this work is affected and metal stress increases.

I subscribed for Airtel's broadband connection, with which, they promised to provide one year's free amazon prime subscription.
I have been calling the Airtel employee for about 2 months and he's been giving excuses and not providing immediate help or information.
The helpline numbers the company has provided just plays the same recorded messages which are very frustrating.
I am very irritated with this behavior of the employees and the company.
I want immediate response and compensation or else I'll have to take further actions.

Hi, I am using Airtel number 9972*****4 from 13+ years, last week suddenly the mobile number got disconnected without any intimation, now I am not able to use my mobile number, as I was using from long time this number was linked to many other. When I called Airtel customer care they said, you are not using this number from 45 days, but I reached every month, I have proof about all those. This is very pathetic, I visited near by Airtel center around 5 times, but nothing happened. Looks like one of worst service Airtel have. Looking for immediate resolution

I need a quick call back...on [protected], I always valued AIRTEL as a best network, but I need a real favour on converting a number which no longer exist into AIRTEL...that number is my father's...I need that number for various reasons as it is linked to various documents, i tried reaching out to various service centres, and they failed to provide a resolution, and I need that number as his memory...Pls call me...

I have tried to add money to airtel payment bank from sbi debit card rupay on 30th march 2018 but the transaction falied and ammount is not yet received till now
Airtel is claiming that they have refunded the amount on 2nd april but i did not receive money to bank..i have bank statement there is no entry about that refund
Airtel payment bank account number-[protected]
TRANSACTION ID[protected]

Sir,
My Complient is that Airtel has a short range in my villege. The tower is situated atleast 10 km from my Home.
irtel — Poor network coverageThere is very Poor network coverage.

So large number of people dislike your network and change to Airtel, Vodafone
I like my Airtel . So please Take Further steps to recover this problem .

Thank you

SMS not sending & received
Customer care call not allowed
Customer center me phone lagate h to phone nhi lagta or mere mobile service koi sms send nahi ho raha h phone account bhi nahi chal raha h bhaut problem ho rahi h ya to ise thik karo nahi to may sim port karwani hogi customer care me call laga kar pareshaan ho Gaye h call hi nhi lagta
Meri sms ki or internet ki setting sahi karo
Kabhi kabhi network problem bhi aa raha h
Please call me [protected]

I want to port out from Airtel. I got an UPC code (AB595863) and gave to Retailer and done Fingerprint verification etc. He told me that it will take about 7 days but today is 10th day and the Airtel office is saying that it will be done tomorrow and saying this every next day. What can I do now?

I upgraded my sim from 3G to 4G 4 days ago and both the sim stopped working. When I complained about the same in 121, they asked me to get a replacement sim with aadhar verification.
i did that yesterday and still none of the sim is working. Again I get the same suggestion from the customer care to go and replace the sim.