Airtel Complaints & Reviews

Airtel — Block sim card number [protected]

I have lost my cell phone along with the airtel sim card number on the 7th April 2018 in Tuni - Andhra Pradesh. at around 08:00 pm.

Please arrange to block the sim card immediately.

Please confirm that the same has been locked by you and also let me know the procedure for obtaining duplicate...

Regards

Somnath Singh

Airtel claim fastest 4G network but in Vaishali Nagar and Pratap Nagar, Jaipur download speed of Airtel 4G is 0.4MBPS .
When complaint at [protected]@in.airtel.com reply received in your area our network is good means they feel customer is not important for them.
Airtel gives there add in TV that fourth time okhla said fastest 4G network in India but this is not true in Jaipur capital of Rajasthan speed found 0.4mbps which is slower than 3G.

28/03/2018

I made an online recharge via PayTM app for Airtel Tamil Nadu - Prepaid for Rs. 509. PayTM showed me a confirmation for the same after 5 mins, but even after waiting for 20 mins, I didn't receive a recharge on my mobile. After navigating for 1 hour on an IVR call at PayTM, I was told that my issue can only be resolved at the operator.

At this particular time, I did not even know what the issue was, I thought it was simply a case of bad transaction. Airtel told me that Paytm will "self" realize their mistake and refund my money in 10 working days. When no such procedure started on Paytm's side, I decided to contact them again. After threatening them with a Consumer's Court complaint, I got them to contact me. They told me that I recharged the number "[protected]" instead of "[protected]".

After this I contacted airtel. After Waiting for 30 mins on an IVR call, I finally could speak to a service rep. He basically denied any assistance outright and told me that it was my mistake. I asked to speak to the manager. The manager after telling me that he could help me, told me that as I have made a mistake in more than 1 digit, the case is hopeless and that I have basically lost Rs.509.

They fail to understand that even though I have made an error in more than 1 digit, it's human to do these mistakes and the company policies should be flexible enough to ensure that their customers do not incur such losses.

I am hence using this platform to complaint about this issue, and hoping for a refund.

I chosed the 499rs plan in gwalior with speed upto 4 mbps though i always gets the speed till 500kbps or slower than that... also when i asked them about my plan they told me its upto 2mbps speed then why showing 4mbps on the site... and when i asked why my speed is slow they told my house is a bit far okay i understand that but then why show 4mbps on the site showing gwalior huh???
i live in gwalior and i dont get the speed told by airtel... if the problem is that my house is a bit far then write it on the site that speed may vary though locations...

GAMEZ4FUN service has been activated @ Rs25.0 for 5day(s).Txn ID S[protected], 07Apr18 03:52 on my airtel number. I don't know how this services got activated as No request was given be my side to start such service.
Please immediately STOP the services activated and kindly return the amount of rs. 25 which got deducted from my airtel balance.
Waiting for your positive and swift response.
Thanks
Shashank deybr...

I am from Ahmedabad & using Airtel postpaid connection. But 4G internet speed is dead slow. Due to that i am forced to use another network. Also, i have checked the net Speedtest 0n OOkla, but its really very poor. I made a complaint 4-5 month back as well. But no activity happened for resolving this issue. I am attaching the image of Speedtest as well.

This complaint is regarding a network issues that are being faced by me at my residential area.
Here the network is really very pathetic.
You guys are just advertising about your company that airtel has reached many places and with a good network coverage etc etc but to be very honest this is fake you guys are running business but service, , , , , , as i mentioned earlier is pathetic, to get the good 4G signal, I have to come outside of my compound. That's pathetic, only 2G signal is available inside the compound and home, even this also not good. Previously I was using other provider, was better than your network. Please solve the this issue ASAP.

Whenever working on network and being online the internet connection drops and when I check the broadband router it shows only 2 lights blinking rather than 3 when the connection is steady.Post 2-3mins the network comes back online. This has been happening since airtel has upgraded the router to support the V-fiber net . The drop in network connections is constant since the last 2-3 months and no action has been taken on this post several complaints about the same. Airtel service is good but no idea why this cannot be resolved.This causes a lot of pain and irritation especially when we are connected to office and doing work.Due to this work is affected and metal stress increases.

I subscribed for Airtel's broadband connection, with which, they promised to provide one year's free amazon prime subscription.
I have been calling the Airtel employee for about 2 months and he's been giving excuses and not providing immediate help or information.
The helpline numbers the company has provided just plays the same recorded messages which are very frustrating.
I am very irritated with this behavior of the employees and the company.
I want immediate response and compensation or else I'll have to take further actions.

Hi, I am using Airtel number 9972*****4 from 13+ years, last week suddenly the mobile number got disconnected without any intimation, now I am not able to use my mobile number, as I was using from long time this number was linked to many other. When I called Airtel customer care they said, you are not using this number from 45 days, but I reached every month, I have proof about all those. This is very pathetic, I visited near by Airtel center around 5 times, but nothing happened. Looks like one of worst service Airtel have. Looking for immediate resolution

I need a quick call back...on [protected], I always valued AIRTEL as a best network, but I need a real favour on converting a number which no longer exist into AIRTEL...that number is my father's...I need that number for various reasons as it is linked to various documents, i tried reaching out to various service centres, and they failed to provide a resolution, and I need that number as his memory...Pls call me...

I have tried to add money to airtel payment bank from sbi debit card rupay on 30th march 2018 but the transaction falied and ammount is not yet received till now
Airtel is claiming that they have refunded the amount on 2nd april but i did not receive money to bank..i have bank statement there is no entry about that refund
Airtel payment bank account number-[protected]
TRANSACTION ID[protected]

Sir,
My Complient is that Airtel has a short range in my villege. The tower is situated atleast 10 km from my Home.
irtel — Poor network coverageThere is very Poor network coverage.

So large number of people dislike your network and change to Airtel, Vodafone
I like my Airtel . So please Take Further steps to recover this problem .

Thank you

SMS not sending & received
Customer care call not allowed
Customer center me phone lagate h to phone nhi lagta or mere mobile service koi sms send nahi ho raha h phone account bhi nahi chal raha h bhaut problem ho rahi h ya to ise thik karo nahi to may sim port karwani hogi customer care me call laga kar pareshaan ho Gaye h call hi nhi lagta
Meri sms ki or internet ki setting sahi karo
Kabhi kabhi network problem bhi aa raha h
Please call me [protected]

I want to port out from Airtel. I got an UPC code (AB595863) and gave to Retailer and done Fingerprint verification etc. He told me that it will take about 7 days but today is 10th day and the Airtel office is saying that it will be done tomorrow and saying this every next day. What can I do now?

I upgraded my sim from 3G to 4G 4 days ago and both the sim stopped working. When I complained about the same in 121, they asked me to get a replacement sim with aadhar verification.
i did that yesterday and still none of the sim is working. Again I get the same suggestion from the customer care to go and replace the sim.

Mobile no.[protected] pr Rs. 55 ka recharge phone pay se krvaya tha but abhi tak nahi aaya hai. Sir kindly please Meri complaint ko solve kijiye. I waited you for your reply .I hope that you solve this matter . Thanking you sir. Sattaram

R/Sir
Please help me to recover my Rs 49 deducted from my account for masti pack which was never activated by me. Airtel deducted this amount on 06/04/2018 at 4=58 p.m.pack was activated without my permission and l never used that for a single seconds.Message
MASTIPACK service has been activated @ Rs49.0 for 10day(s).Txn ID N[protected], 06Apr18 04:58. Service will be renewed after validity expiry.To use, click http://180.179.207.113/masti/index.php (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789

Sir i have recharged the wrong number via phonepe. Please help me to recharge the correct number as it is a huge amount. Sir i have recharged amount of rs. 448

Airtel's Rs 448 prepaid recharge plan offers 82GBs of 3G/4G data with a daily cap of 1GB data for 82 days. This prepaid recharge plan comes bundled with unlimited local, STD and roaming voice calls. Airtel's Rs 448 prepaid recharge plan also offers 100SMSes per day. The validity of this prepaid plan is 82 days.

Rs. 35.0 has been deducted in my airtel prepaid mobile ([protected]) in the name of service VEMES. I have not subscribed for this service and for no reason they deducted my money.
Thai is the message I got:
"VEMES service has been activated @ Rs35.0 for 7day(s).Txn ID N[protected], 07Apr18 01:02. Service will be renewed after validity expiry.To use, click http://bit.ly/2btlwZJ (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789."
This is very devastating, deducting Rs. 35.0 for no reason.
K. Chhajed
[protected]