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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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P
from Kolkata, West Bengal
Mar 30, 2018
Resolved
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Dear sir my airtel payment bank account no. [protected] is debit freeze. I unable to make transfer my money to any one due to debit freeze. I complain in airtel payment bank so many time. But no result found. I have so many case id 1735429, 1743299 and many. I have complain in[protected] but no solution found. It is very frustrating. Is there any one to solve my problem
Apr 17, 2018
Complaint marked as Resolved 
on Apr-13-2018 the send mail that "my account has been unfreeze"
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    Onkar Chemte
    from Solapur, Maharashtra
    Mar 30, 2018
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    Address: Pune, Maharashtra, 411047

    My name is onkar chemte consumer of airtel dth internet tv. Consumer i'd [protected]
    I have purchase airtel internet tv connection with 12 months recharge but from last six days some channel are not avaliable. Full music channel list is not avaliable, full kids section is not avaliable,
    Full marathi channel list is not avaliable, and much more channel are not avaliable, (I am calling customer care from last four days first day they said we will send our technician last four days he has not come, second they said it will be visible in 24 hours it's not visible still now) i want quick consumer souport my recharge also going waste because of this airtel teams fault. Do it quick
    +3 photos
    Airtel customer support has been notified about the posted complaint.
    Mar 25, 2018
    Sheethal Kotian's response
    Mine call disconnect automatically after 1hr 30 min
    I have recharged [protected] phone number, a prepaid, using PAYTM on 29th march 2018. But the above phone number didnt receive the balance. Operator reference number given by paytm is:[protected]. Please respong quickly.

    some tv channel from list not shown while I have recharge of one year - Comment #3055248 - Image #0
    Sir, it is requested that my m.no [protected] (bharti airtel) punjab circle is fully sms services blocked incoming & outgoing by the company, no other benefits are given in any pack, poor network services .please consider my complaint & given the justice thanks.
    Mine call disconnect automatically after 1 hr 30 min
    Solve this problem no [protected]
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      A
      abhinandan 5
      from Numaligarh, Assam
      Apr 2, 2018
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      Address: 782403

      Dear sir
      I have been using Airtel service for a long time Now I want to switch over to Jio so I have tried to message 1900 for portability of my mobile connection keeping my number intact but everytime it shows failure of message. In fact when i sent message to a vodafone number from my airtel number the message was successfully sent. So I request you to Kindly enable me to port my Airtel number to JIO
      AIRTEL NO [protected]
      Thanking you

      Abhijit Bhattacharjee
      Airtel customer support has been notified about the posted complaint.
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        A
        Anantha Padmanabha Bairy
        from Idukki, Kerala
        Mar 30, 2018
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        Address: Udupi, Karnataka, 576222

        Yesterday morning at 11:50 am i recharged the said number [protected] for an internet access for 28 days with the plan of ₹199. But instead it has been credited to the account of atom tech ltd. And today morning at 8:55 am i recharged the same amount of plan again to this same number. But again the plan amount credited to the same atom tech ltd. Please verify this and give me feedback urgently.
        Airtel customer support has been notified about the posted complaint.
        Mar 30, 2018
        Updated by Anantha Padmanabha Bairy
        Recharge verification for the number [protected]
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          S
          from Gurgaon, Haryana
          Mar 30, 2018
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          Address: New Delhi, Delhi, 110058

          I have re-issued a new sim on 22nd march for my cell # [protected], i provided aaadhar card and done biometric verification in airtel store (Janakpuri delhi). My phone service got activated on 22nd march
          But on 29th march suddenly my phone service got inactivated. When i called 121 then came to know that service is disconnected due to incomplete document. I provided again my aadhar card details to airtel store (Janakpuri delhi — contact person nitin cell# [protected]),

          Airtel store person told me that i have send details to airtel office and phone service will be activated after 2 hours.

          But nothing has been done since yesterday and now my cell # [protected] is invalid.

          I am suffering of non-sense of airtel and in shock they way airtel
          Is treating to his customer. I am using airtel since last 4 years but never
          Face such horrible situation.

          Can you look into this and start my phone service immediately.

          Thanks
          Manisha agarwal

          My alternate # [protected]
          Airtel customer support has been notified about the posted complaint.
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            V
            vishal vajat
            from Pune, Maharashtra
            Mar 30, 2018
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            Address: Nashik, Maharashtra, 422011

            Today midnight, airtel automatically deducted my acount balance for rs 35/-without my permission for so called whatsmob services. I was sleeping and mobile was on charging, at midnight about 3 am. This is very sad and illegal from airtel to dedecut money on their own.

            I do not want this whatsmob services which is forced to me by airtel. Please take the action and send me my acount balance.
            Airtel customer support has been notified about the posted complaint.
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              R
              Ranjith Sa
              from Brahmapur, Odisha
              Mar 30, 2018
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              Every day morning when i see my data available, it shows 993mb. Where is 31mb going. Even though, my mobile shows no data usage how come my data available is only 993mb. What kind of trick is this. If i count 31mb for 84 days it comes to 2604mb. I'm losing this much data.

              And this consumer complaints wants 350 characters to get resolved or to attracted.

              What kind of world is this???

              Complaint is a complaint, whether short or big. Try to resolve this issue very soon.
              Airtel customer support has been notified about the posted complaint.
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                2
                from Chennai, Tamil Nadu
                Mar 30, 2018
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                Address: 600004

                Mobile number is [protected]– from chennai.

                Right now, i am in mylapore.

                For the past three weeks, i am struggling to port my aircel number into airtel.

                During the first week of 13-mar-2018–

                I went to airtel office and gave my aadhar, local address. And the airtel staff said they will do the port and gave me a new airtel sim card immediately and asked me wait for one week for activation.

                One week later, on 20-mar - 2018, i was told authentication failure and port request status, the airtel staff took the details again asked me wait another one week.

                Today is 29-mar - 2018, the port request is still not resolved.

                Hope, some body helps to resolve the issue soon.

                Regards.

                Dilli babu. R
                Airtel customer support has been notified about the posted complaint.
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                  M
                  Mobina Ali
                  from Kolkata, West Bengal
                  Mar 30, 2018
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                  Address: Kolkata, West Bengal, 700016

                  I recently ordered a 4 g sim upgrade for my mum from the airtel website as initially my mum had a 3g connection. I have been calling the customer service to know if my request has been processed and if the delivery is free as that's what i know according to a friend of mine and by what time i would be receiving this new 4 g usim but it was useless. I have been trying to contact them continuously but no use.
                  Airtel customer support has been notified about the posted complaint.
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                    G
                    Gautam8994
                    from Noida, Uttar Pradesh
                    Mar 29, 2018
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                    Address: 121004

                    Dear airtel

                    I am very sorry to say that you are a big failure for customers. I had port my no. From idea to airtel and that is my very big mistake of my life. You had sender one duffer at my home and he had given a sim to my wife on 10th march still that sim is not active from last 20 days. Customer care is not supporting and that person is totally useless. He is not picking up my calls even. Now i am going to port my whole family airtel no. S to vodafone. I have 4 connections of airtel in my home and all the connection i am going to stop just because of your negative attitude. That person had come to my home and you are telling me the reason that address is not confirm by that stupid and duffer fellow.

                    You are really useless and i am totally frustrate from you.

                    Amit gautam
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      kumaresank
                      from Madurai, Tamil Nadu
                      Mar 29, 2018
                      Resolved
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                      Resolved

                      Address: Madurai, Tamil Nadu, 625010
                      Website: [email protected]

                      I have given mnp from bsnl prepaid to airtel prepaid for mobile no.[protected] with upc. Code. Bt144861 on 09.03.2018 with aaadhar card & finger print to your local airtel channel partner, bye pass road, madurai on 09.03.2018. They have given airtel prepaid sim. No.[protected][protected]u and they says it will be acitivated with in 10 working days. Existing service provider bsnl has disconnected my service on 14.03.2018 and i have inserted the airtel sim. No.[protected][protected]u and not activated and i visited airtel store, km plaza, bye pass road, madurai - 625010 on 17.03.2018 and they are not ready tell the valid reason and they have insisting me to go for airtel postpaid service and postpaid will be activated within 7 days and i agreed for postpaid connection with 299 plan and again i have given upc code with aadhar & finger print and they have given airtel postpaid sim. No.[protected][protected]u and address verification already completed on 20.03.2018. Still, my mobile no.[protected] with postpaid sim no.[protected][protected]u not yet activated. My upc code is valid up to 24.03.2018.
                      I have linked my mobile [protected] for netbanking, iol gas booking & online shopping. All the otp numbers are linked to this mobile number. Past 15 days am not able to anything without this mobile number.
                      Today morning i have visited to airtel outlet. Still, they are not telling when this activation is going to happen.
                      Kindly resolve the issue and arrange to activate my mobile no. [protected] immediately without further delay
                      +2 photos
                      Apr 9, 2018
                      Complaint marked as Resolved 
                      SIM activated on 06.04.2018 after long follow up through customer care & [email protected].
                      Airtel customer support has been notified about the posted complaint.
                      Mar 30, 2018
                      Updated by kumaresank
                      I have sent lot of mails to [protected]@in.airtel.com and calling customer care twice a day. There is no proper response from Airtel. Kindly resolve and activate my mobile number immediately.
                      Mar 31, 2018
                      Updated by kumaresank
                      Airtel Customer care service specialist called yesterday 11:39 AM . They request to provide SIM No & Alternative contact numbers & Local Airtel store address by mail. I have provided SIM No & alternative contact numbers & Airtel local store details. They agreed to resolve the issue within 48 hours. Sill, the complaint is kept open.
                      Apr 03, 2018
                      Updated by kumaresank
                      Airtel customer care person called on 02.04.2018 morning through my alternate mobile number. They agreed to resolve the issue within 72 hours. Still, the complaint is open.
                      Apr 09, 2018
                      Updated by kumaresank
                      Airtel SIM activated on 06.04.2018. Please close the complaint.
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                        D
                        dileepm.bengaluru
                        from Bengaluru, Karnataka
                        Mar 29, 2018
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                        Address: 560097

                        My sim was deactivated and no network since two days. When approached airtel store they say it takes 48 hours. Its been 48 hours, still no activation.

                        Airtel has worst possible customer care. I had extremely worst experience with airtel for my data card (Which i unsubscribed).

                        Now me and my whole family is gonna unsubscribe from airtel.

                        Shame on airtel!!!
                        Airtel customer support has been notified about the posted complaint.
                        Mar 31, 2018
                        Updated by dileepm.bengaluru
                        No Airtel representative has contacted me. Besides I contacted Vidyaranyapura Airtel Stores on 29th March 2018.

                        An representative said it would take 48 hours, but still no result. Later I spoke to the manager of the store, he said its actually 4 days but not 48 hours. So now I have to wait until Monday. I understand if I had Aadhar biometric enabled it would take 4 hours, but in absence of it its 4 days is real pathetic. So lame service by Airtel.
                        same here !!! had been doing rounds to airtel customer centres but of no use!!! shame on airtel!!!
                        dileepm.bengaluru's [Complaint's author] reply, Mar 31, 2018
                        Ratan Gowda,

                        Airtel's customer care is extremely arrogant and ignorant. They act as if they are providing service by paying out of their pockets.

                        My immediate plan after my SIM activation is to go for MNP.
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                          O
                          Opurba
                          from Bengaluru, Karnataka
                          Mar 29, 2018
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                          Address: 560093

                          This may please be noted that I have taken Airtel 4G hotspot dongle vide model E 5573Cs-609, IME [protected] With Mobile
                          no.‪[protected]‬ in ex change of Tata photon ‪[protected]‬
                          on7.3.2018 with a plan of799 per month.Ever since It started functioning there is no speed and internet WiFi is not functioning properly .The internet speed is very poor downloading is very poor in my house locality C V Raman nager with pin code 560093 near Bagmane tech park Bangalore.I complained through customer care they did not provide complain number but there was no result. Again I complained on 23.3.2018 they provided a complain number ‪84254694‬ and asked me to wait for three days After three they informed me they need some more time to rectify it. Today is on 29.3.2018 again when enquired about my problem they said they require 120 days to rectify my problem. Now it is going to Rome month ‪on 7.4.2018‬ a bill will generated ₹799/- plus GST which I will have to pay without a single day sevice from the Airtel 4G hotspot.
                          In the meantime my tatadocomo photon No.‪[protected]‬ is also generated bill and they are also pressuring for bill payment.This should have been stoped at your end.
                          Now it is clear that in my locality Airtel signal is weak and Airtel 4G hotspot will not work 4 G speed is not possible henceI request you to stop my ₹799 plan and Airtel 4 G hotspot dongle to be withdrawn so that I go for some other server with good wifi speed.
                          Please note my name is P P Banerjee
                          46 BMP Krishinappa Garden C V Raman nager Bangalore 560093
                          Kindly stop the dongle I am ready to return it
                          Yours sincerely
                          P P Banerjee
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            Cltiwari
                            from Gurgaon, Haryana
                            Mar 30, 2018
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                            I had recharged my mobile no. [protected] for rs. 349/- through pay tm but not credited by airtel in my mobile no.[protected], the recharge was done vide order id-[protected], operator reference no.[protected] on 28.03.2018 at 06:13 pm. The airtel company is not resolving my issue and sent me a false mail stating that recharge was successful. You are requested to kindly resolve the issue at the earliest.
                            Airtel customer support has been notified about the posted complaint.
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                              Vijendra galav
                              from Jaipur, Rajasthan
                              Mar 29, 2018
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                              Address: 325215

                              एयरटेल डीलर ने कहा कि आप का आधार नंबर जोड़ना है ऐसा कह कर मुझ से बिना पूछे एयरटेल बैंक अकाउंट खोल दिया मैं अपना अकाउंट जल्दी से जल्दी बंद करवाना चाहता हूं। में तीन महीने से परेशान हूं और कई बार डीलर के पास जा चुका हूं लेकिन 1 तारिख की कह कर बात को टाल दिया करता है।...
                              कृपया आप से अनुरोध है कि आप मैरे अकाउंट को जल्दी से जल्दी बंद करवाने की कृपा करें।

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                              Airtel customer support has been notified about the posted complaint.
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                                A
                                AjitCD
                                from Chennai, Tamil Nadu
                                Mar 29, 2018
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                I have submitted my request to port sim card from aircel to airtel 3 weeks back but have still not received any signal on my airtel sim card. I called the customer care about the issue and they told me to go to the nearest airtel office. When i went to the office they said the problem will be rectified in a few days but nothing was fixed. This process has repeated three times. Every time i call customer care they tell me to go to the office and after waiting in the queue and wasting more than 1 hour each time they tell me the problem will get rectified in 2 days. I have now waited for 3 weeks and am very disappointed with airtel service.
                                Apr 4, 2018
                                Complaint marked as Resolved 
                                Number has been ported successfully and recharge has been credited.
                                Airtel customer support has been notified about the posted complaint.
                                Apr 02, 2018
                                Updated by AjitCD
                                The porting is successful however the Rs 230 recharge I gave has not been credited
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                                  Apra Lipi
                                  from Jamshedpur, Jharkhand
                                  Mar 29, 2018
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                                  There is something seriously wrong with so called india's best network 'airtel'. Well there is not issue to discuss, it's difficult to decide from where to start. First of all the quality of network you promise to provide is definitely somewhere lost. Secondly the most adorable issue of cross connection seems to be your favorite but unfortunately it's not our favourite! And i think i pay you to take care of my choices, right? And what's up with your network? I mean the quality of voice, in fact before that voice should be audible i guess. I know now you will be blaming my phone but i would like to tell you it's recently bought. And there is this [protected] (One more airtel customer) let me remind you is also a most unhappy customer of yours. And specifically with me i just don't understand what's the problem. You guys don't let us talk for god's sake! I mean why?? And after this you claim to be india's best network! Seriously? Look if you really want your valuable customers to be with you, i would suggest to kindly work accordingly.
                                  Thankyou.
                                  Airtel customer support has been notified about the posted complaint.
                                  I have been reset my lapu mpin reset but
                                  this is not successful there was a problam my mpin reset code
                                  Sir
                                  I wont to close my airtel Payments Bank account.I am not interested it bank So I closed it.my account no. [protected].
                                  Please close this account.
                                  Dear Sir,

                                  No response DSE, and No response Dust...
                                  PLZ care this mater.
                                  My counter name (SRI SAI SINGAR) nirsha dist-Dhanbad. Pin no-828205.

                                  Thank you
                                  Prakash gupta
                                  Hai
                                  My name is Gipin, just today I recharged My Mobile through internet ...air tel site, 199 plan I recharged, when redirecting page it was cut off and money is debited from My account, I didn't receive money in My mobile.
                                  My mobile number [protected]
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                                    A
                                    ashish koul ashish
                                    from Noida, Uttar Pradesh
                                    Mar 29, 2018
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                                    Address: 201310

                                    Sir i am ashish kaul and i had disconnected my dish tv con. Id. [protected]. My acc. Has rs. 271.
                                    As i said airtel digi. Costumer care about my refund of the recharge they refused to do it. As i have started my new conection. With the siti cable. They are refusing to give my reacharge refund. If possible ple. Help me with my problem bec. I cannot remove my new conection.
                                    Airtel customer support has been notified about the posted complaint.
                                    Mar 28, 2018
                                    Bittuji Sharma's response
                                    [protected] is my Airtel number plan 199 but BIL Bhut Jada araha hai so please stop this connection switch off my number close
                                    Dear Airtel please help me my Airtel plan 199. BIL Jada araha hai to please help me please

                                    refund of my top up - Comment #3054712 - Image #0
                                    refund of my top up - Comment #3054712 - Image #1
                                    refund of my top up - Comment #3054712 - Image #2
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                                      B
                                      Bhodanraj
                                      from Belgaum, Karnataka
                                      Mar 29, 2018
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                                      Hi
                                      I am rajesh using airtel prepaid number is [protected] and my airtel postpaid corporate number is [protected]
                                      Poor network in below mentioned address #1272 maramma temple street chandranagar kamalanagar bangalore 560079
                                      No 4g signal also
                                      Kindly resolve asap
                                      My wife is also using airtel connection so please resolve at the earliest or we are planning to switch over to other network
                                      [protected].
                                      Airtel customer support has been notified about the posted complaint.
                                      My airtel sim got blocked automatically

                                      please let me know on [protected] this number or [protected]@gmail.com at this id

                                      network poor network - Comment #3054730 - Image #0
                                      If i turn on internet then it causes more data usage.I want to get it solve and if I turn on watsapp then it charges 31 mb of data.If I do any thing of less mb then it charges a lot
                                      Please solve this problem
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                                        N
                                        neetuarora2112
                                        from Rajkot, Gujarat
                                        Mar 29, 2018
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                                        Address: Lucknow, Uttar Pradesh, 226005

                                        Super horrible, pathetic customer services by Airtel. I have requested 5 times to PORT my number due to poor services but no response has come ever & on the top of that whenever I tried to write my feedback on their site's Feedback column, it does not allow you to submit negative feedback. why do companies make feedback columns & customer care teams when they are not open to take the real & genuine feedback. My experience has been horrible. And the icing on the cake is that they keep on charging high without providing services.
                                        A BIG SHAME ON YOU AIRTEL. YOU ARE HORRIBLE SERVIVE PROVIDER.
                                        Airtel customer support has been notified about the posted complaint.
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