Airtel Complaints & Reviews

Address: Vaishali, Bihar, 844125

We have been using airtel for many years.I am using 10 airtel numbers .Nearly 2 months worst network in our area.we have already called ur customer care and complaint about dis.Till now solved.we are thinking we have to change ur network.PLZ resolve the network issues in our area
For this we made complaint againest ur network at National cosumer help line.So PLZ take this complaints seriously and make your airtel customers happy.

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I want to port my aircel number [protected] to airtel. I did it twice already but the porting is not successful. Can you please look into this problem or atleast let us know the reason for the porting failure so that i can atleast port into some other network. I have been checking the mnp porting status constantly but all i get there is your request is not even initiated yet. It has been nearly one month and the porting is not even started. Please respond to this asap.

Apr 22, 2018

Complaint marked as Resolved

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Address: Bangalore, Karnataka

I have recharged the mobile number [protected] from my airtel app. But recharge is not done and also cash back also not added in the valley. This is the first time i have recharged from airtel app. Could you please resolve this issue asap.
I tried to call customer care number 121 & 198, but no use. The customer care is very pathetic and you guys are making your service from bad to worse. If the same thing continue i guess ine day airtel will not exists in india. Be responsive to customers, then only you will stay in thid domain.

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Address: Agra, Uttar Pradesh, 282005

Website: www.airtel.in/s/payment/start

I did a recharge today for a particular pack including 1gb/day and unlimited calls txn id[protected] but received wrong benefits. Pls help so that i receive the recharge which i should get.
The date is 22/07/2018 at 2:00 p. M approx. And i am very much annoyed about the company. Pls resolve it so that i can get benfit otherwise i will file a court case.

Nov 14, 2018

Complaint marked as Resolved

They did ir right

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I did a recharge of rs 399 on my airtel number from my airtel app on 17th of april but the recharge was unsuccessful, i did not receive the services but my account was debited with the amount. Since then i have contacted their customer care multiple times via phone and email but for no use. When you call them they tell you to call some other number or email and when you do that, they don't even reply. This has happened to me once before and i never got the refund for that too.

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May 03, 2018

Updated by Manvi Taneja I have still not received any refund or call from them.

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Address: New Delhi, Delhi, 110045

Please be informed that i have purchased a sim card on my wife name from ak communication, mahavir enclave, new delhi on 21.04.2018. As informed by shopkeeper it will be activated in 30 minutes, i have saved the airtel number to check it's activation and found that the number is already activated to other person.
When checked with customer care it was found that sim is already activated since 08.04.2018 with other name.
It is requested to investigate the issue, how two sim card of same mobile number can be available for sale in market by airtel. It's a case of cheating with customer. Please find the details of sim card below:
Sim card no.[protected]u.
Mobile no.[protected]
Regards

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Address: Solan, Himachal Pradesh, 173211

Sir my balance is deducted from my phone number last night as i dont do anything wrong. And your customer will not support me as well .i call to your customer service provider there behaviour is not as well to talk or understand a customer . Kindly provided a good and cooperative customer service and also rectified my problem as soon..a hope from my side.they are meking fool as i don't know about my usage of my plan. As i request you for doing some action regarding.i call to customer service executive they will not corporate me as well or they are ignoring me as i don't know how about my usage as they are well qualified or im such lilltrate person. Sir plz kindly have some action regarding

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Started mobile services without permission and taken away all the mobile balance. On 12april2018. It is so bad attitude of airtel. I am an old man and i am very poor i recharged 100 rupees to my phone on thursday 12 april 2018 afternoon 12 pm and when i call to my daughter in evening who is admitted in hospital. I can't contact her. It is very bad. Pls solve my problem

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On march 13th i ve applied for mnp from my aircel number to airtel but they have shown no response
Its not activating customer service replied to wait for some more time or visit store
I visited store they replaced with new sim and ask me switch on after 4 hours by the way its not working even after 4 days
They even called and referrals are over
They even visited home for confirmation long back but the sim is not activating so far
Poor response from airtel
Highly inconvenient for customers
There are other services who take thier customers seriously and fix their problems as soon as possible

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Address: Chennai, Tamil Nadu, 6685312

Website: [email protected]

I am a tourist here in india. So the story goes like this: i bought an airtel sim a week ago in pondicherry with the 90gb plan all pre paid. Its a week after and i still have no signal. 3 times i called each time i call the service center they tell me to try re inserting the sim and waiting 3-4 hours until it starts working. Feel like i have been ripped of and the sim will never get reception. Please help me

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Airtel has deducted whatsmob service activate charge which I don't even know. They have deducted @ Rs 150/- per month with consent of the consumer, which is not only unethical but tantamount to committing fraud. Gullible customer are being taken for a ride for which company must be hauled up and subjected to heavy financial punishment.

Apr 22, 2018

Updated by H.n. Jaiswal There is typing error in my complaint. Airtel have not taken any consent from customer for deducting the charges.

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Address: Patna, Bihar, 800026

I have an airtel bihar number which was in postpaid plan. I requested to change it to prepaid. Prepaid is done on 10th april 2018, from that time till now i m not able to recharge it in any way. Airtel store people sent a mail to higher authorities but couldn't get resolved. Customer service suggest to go to airtel store but nothing happened. I m stuck with this sim. I need to recharge so that i can make call/messages. Airtel twitter service also say, it will be done in 2 days then 4days but nothing happened. Urgent resolution is required.

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Address: Kolkata, West Bengal, 700124

I had launched a complain to airtel almost a month ago and then i mailed them too and then also contacted via telephone again but my problem with upload speed is not solved yet.
In a 4g enabled phone with a 4g connection i am getting almost 350kb/s upload speed in youtube which is horrible. My pincode is 700124 and this is a 4g covered area and airtel's open network program also shows this area as a 4g covered area.in my house i am getting this slow upload speed where my download speed is upto 4mb/s and when i told these to airtel they said it is a issue with indoor connection. Airtel said they will solve this problem within 1week but they didn't.

My airtel number is: [protected]

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Address: Vadodara, Gujarat, 390012

The # network ever seen... It gives add for world's fastest 4g network... My a*...

Couldn't even open google chrome for like a min.

Google maps are still loading for half n hour to calculate the route in the city...

Like right besides the tower which it showed in open network there is no signal at few times..

Even if i let them see what's the issue... Those urls are also not working...

And because of that i have lost many clients while dealing with them... Just because bad reception..

I had idea... And i was so happy with it...

Airtel has made it miserable... I hope if it doesn't resolve it i am going back to idea asap

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Apr 21, 2018

Updated by Nisarg Sheth This is the amazing 4g connection of data

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Address: Kamrup Metropolitan, Assam, 781022

On 18/04/2018, i applied for a new airtel connection with all the required kyc and photographs at a local dealer without any business name who also sells paan, cigarettes and other nitty gritties at vip road, six mile, guwahati-781022; he also does recharges. The sim no.[protected]u, imsi no. [protected] and the mobile no. [protected] (Packed on: 24-feb-2018). The dealer also charged rs. 50/- for handing over me the sim card. But even after more than 72 hours the sim hasn't been activated/provided connection. I request you to activate/provide connection to the sim asap. My contact no. Is [protected]. Thanks and regards ~ soyuz sharma, guwahati-781022, assam.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.airtel.in

Airtel network is deteriorating day by day. Out of 24 hrs, i have to keep searching and registering for the network for atleast 12hrs. Due to this i have missed immensely important calls. I have suffered a huge loss due to the poor network facility. There is zero network. I had made a complaint earlier but you guys paid no heed. There is absolutely no network on my airtel sim, therefore i cannot even call the customer care/ support.
You guys have started taking customers for granted. But this time i mean serious business.
I am issuing a serious complaint against airtel in the consumer forum and trai. I am also filing a case against you for cheating the customer and looting money and providing zero service.
I will see to it that your goodwill and reputation burns down.
Airtel will have to compensate for my losses.
My name is mehul shukla
My contact number is [protected]

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I had converted my airtel postpaid account to prepaid by clearing all the due as per my airtel app. Now after that i am getting message for postpaid bill amount. I am not able to find the details of this amount neither it is showing in the app. Tried contacting customer care but all fail. Myairtel app customer support also does not redirect me properly. I am not sure whom should i contact. I am not going to pay any over burden charges due to this mesh. Airtel should work on customer complaint and services sections.

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Apr 21, 2018

Updated by Dablu Gupta There is no complaint I'd generated when I submitted this request. So basically there is no way I can follow up with this complain

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Address: 110019

[protected] airtel ke customers ko call ker ke unko bolta hai ki aapka number band ho jayega aapne apna number aadhar link kerwane ke bad ek message nahi kiya the. Agar aap apna number on rakhna chahte ho to apne sim ke back side number ko 121 pr send kro aur message aane pr uska reply 1 kr dena. Aapka number thodi der mein band ho jayega. Aur new airtel sim number on ho jayega. Fir message aata hai aapka number kisi or sim number per activate ho gya hai. [protected] is number se jo call krta hai wo humara number apne new sim number per activate ker ke humare number ke sath fraud ker rha hai. Please [protected] is no se aayi hui koi call mat uthana

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Website: www.airtel.in

Hi,

I have paid inr 3998.00 to activate international roaming on my mobile number - +91-[protected] but both my offline calls n data aren't working. I am only receiving incoming calls. 121 doesn't work and i don't find any other way to reach out to the airtel team to resolve my issue. When traveling abroad, it is lot more important to stay connected to handle regular tasks. Extremely dissatisfied at your service.

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Address: Gopalganj, Bihar, 841440

Website: Airtel

We are suffering due to network since last two years, there is no incoming and outgoing calls, to talk any one we are going one the top of the roof or for net surfing there is no any 4g signals are coming even after going on the top of the roof. Two year back your network was excellent and we never suffer these type of problem. We enjoyed a lot through your network. Kindly do the needful steps for best network coverage. We are your old customer since beginning and if you people provide us good services then its ok otherwise we will be forced to port the company.
Hope you will take action regarding above subject asap.
Regards.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 870

no network & no data

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unable to port from aircel to airtel

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problem regarding the recharge to number 8971569772

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wrong recharge benefit

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not refunding my amount for unsuccessful recharge

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two sim card with same mobile number

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misguided and giving wrong information and

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start services without permission ph.8527312270

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port sim is not activated even after a month

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airtel sim card not working 123

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auto deduction for whatsmob

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not able to use my number since last 10 days

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upload speed problem

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network and # data

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delay in providing connection/activation

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zero network for 3 days

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bill amount issue

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take action on 9062653463. this number doing fraud with airtel customers

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international roaming not working on my prepaid connection inspite of the recharge

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no network since last two years

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