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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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H
hari muthu
from Chennai, Tamil Nadu
Mar 28, 2018
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Address: Tirunelveli, Tamil Nadu, 627604

Last few months my airtel number not working propperly. if i need to call some one i call that number more than 5 time afrter that my call rached the bace station.this is really upsets mine.i tried to call customer care thats also not able to connect i need to change my network. before that i put a complaint.pleace make concentrate on this issue.thanking you.
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    A
    Alok Rajasukumaran
    from Chennai, Tamil Nadu
    Mar 28, 2018
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    Address: Coimbatore, Tamil Nadu

    Had been complaining a lot about this issue till now to their customer support.

    The Issues :

    1) There is network coverage (4G/3G/2G) but no calls get connected/ Call getting jitter even at midnights.

    2) 0KbPs Internet speed which is Unmatched! The irony is that Airtel calls themselves the best 4G Network in India.

    3) Entering a Roaming zone disconnects network and it won't come back unless you go search manually and register it! Feels like 1990's all of a sudden! they cant even handle seamless roaming!

    Now Am struck in Airtel since I port in last month!

    Now I can't even port back to any other network for 3 months!

    Call drops and no internet is what they give their postpaid customers.

    The resolution provided by their so-called open network team is that, they have a site upgradation in mind, will do that after 6 months!

    Whichever customer support I call, they say the same. they have not even had the courtesy to come check the area and see the issue!
    Airtel customer support has been notified about the posted complaint.
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      A
      Arunprakasam22
      Mar 28, 2018
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      Address: 23949

      Currently i am in qatar. Here so far, my airtel sim was connected with local network in qatar. But since 10-mar-2018, my airtel unable to connect with local network and its showing network connection failed.!

      Kindly guide me how can i connect with local network as i have linked my aadhar number with my sim. I do not want to loose my number. Please support to resolve this issue.
      Airtel customer support has been notified about the posted complaint.
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        J
        Javed Khan Siddiqui
        from Bengaluru, Karnataka
        Mar 28, 2018
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        Address: 560045

        Dear airtel,

        As i'm using airtel simcard [protected] from 2 years (Before the same number was with aircel and i did port to airtel the same number)

        But again from last 2-3 months i'm not getting the signal inside my home.

        So please do clear my issue as we 4 persons are using airtel in same building, otherwise your less attention will force me to port with other client

        Whenver we do start calling the all network will be disappear (Singal tower collapsed)

        My address is #56, 7th street, 14th cross, near masjid-kaushar, bangalore and

        Another 3 numbers are

        [protected]
        [protected]
        [protected]

        Thanks and regards
        —
        Javed khan siddiqui
        —
        Airtel customer support has been notified about the posted complaint.
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          L
          lakshmi kanth t
          from Bengaluru, Karnataka
          Mar 28, 2018
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          Address: Bangalore, Karnataka, 560066
          Website: www.airtel.com

          Dear nodal officer,

          I have received a message from your team below the details and did recharge for the same. however I have not got the offer below said. kindly look in to the matter in serious and get the below offer applied in my account.
          Your customer care is very very pathetic and very negligence answer nobody has courtesy to address my concern.
          Now they are denying the same by saying it's not applicable for your account.
          VM-airdth
          Cust ID :[protected]
          1)Recharge With Rs 290 & Get 300.T&C
          2)Rs811=6Month +15days free
          3)Rs1351=10Month +60days free.

          Regards,
          Lakshmikanth T
          [protected].
          Airtel customer support has been notified about the posted complaint.
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            S
            Shaveta Nayyar
            from Bengaluru, Karnataka
            Mar 28, 2018
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            Address: Bangalore, Karnataka, 560068

            Airtel bangalore - i have raised a relocation request on march 16 and got message from airtel that your request will be resolved in 3 working days. It's being 12 days but no update from airtel.

            Complaint num: 94263562.

            #disappointed i am really unhappy with the support and services provided by airtel.

            I have posted it in social media page and from last two i am getting same respose "sorry for delay, we will update you shortly"
            Airtel customer support has been notified about the posted complaint.
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              G
              gody2304
              Mar 28, 2018
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              Address: 400095
              Website: www.airtel.in

              I was promised 10 gb for 12 cycles from the retentions team at airtel and they added 10 gb for 6 cycles.

              When i emailed they said they can't add it as its not compartible.

              Im utterly unhappy and will port out my my company number, my dads company number and my sisters number to another provider.

              Liars and cheats!!
              [protected] airtel number
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                S
                Shahid pawar
                from Mumbai, Maharashtra
                Mar 28, 2018
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                Address: Mumbai City, Maharashtra, 400001

                The person jignesh as a store manager.
                In fort. Is telling me to convert postpaid to prepaid number. 120 days has to completed. But it was not righted any ware such role. And also he was not in a manner to with customers. And at last he told me that. Sir there are given target of postpaid is not achieved. That's why we are unable to do. What rabbis is going on in airtel..
                Airtel customer support has been notified about the posted complaint.
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                  A
                  AVS Prasad
                  from Ahmedabad, Gujarat
                  Mar 28, 2018
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                  Address: Bangalore, Karnataka
                  Website: www.airtel.in

                  Today i.e. on 28.03.2018 at 04:04am I have received whatsmob service activated message and Rs.35/- has been deducted from my account. Now my balance is Rs.4.61. I have deactivated this service at 11:52am but up till now the airtel company did not remitted Rs.35/- into my account. Also tried to call to toll free no.[protected] but no response is there and the call cuts automatically... Therefore, the Airtel company is are requested to kindly remit Rs.35/- into my account and do the needful at the earliest
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Aruna Raman
                    from Eraniel, Tamil Nadu
                    Mar 28, 2018
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                    Dear sir/madam,
                    I have recharged my airtel no at 09:54 am with rs.509, but it is observed that the transaction was initiated and further no message o[censored]nsuccessful or successful transaction was reported. Considering first net banking transaction to be a failure, i recharged second time with rs.509 at 10:46 am and it was successful but the issue here is that the money got deducted on first transaction as well as for the second transaction. I have both transaction id for reference and kindly refund the amount rs.509 at the earliest.
                    Airtel customer support has been notified about the posted complaint.
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                      H
                      Habibur Khan
                      from Delhi, Delhi
                      Mar 28, 2018
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                      Address: 781005

                      I've ported my no.[protected] from aircel to airtel and i've also inserted new sim as advised by customer care team of airtel, but verification call to 59059 is not connecting. every time i try to call to 59059 it automatically get disconnects also I have registered in airtel network manually but unable to register .

                      Kindly resolve the above.
                      my alternate no is [protected]

                      Regards
                      H R Khan
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                        R
                        Rakesh02010
                        from Lucknow, Uttar Pradesh
                        Mar 28, 2018
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                        Address: Lucknow, Uttar Pradesh

                        I am a airtel postpaid user and i m using this connection from a very long time approx 5 years. Last year i was using a booster pack of rs 99 which gives the facility of one number free calling which i deactivated after switched to unlimited 599 plan, but the booster was still activated and rental was added in my next bill then i register a complain to deactive the same. after complaning so many times the service wasnt get deactivated. then finaly they deactivate the booster after long time in oct. this year in jan month again they activated this booster while my all local and std calling is free. when i did not make payment they called me and ask for the issue, i explained each and every thing to more than 7 executives and one sr executive named 'KARAN' who deny and said that this service was activated by you and when i ask him to transfer my call he said he cannot transfer as he is the only senior and there no floor manager available.
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                          V
                          vijayrr21
                          from Mumbai, Maharashtra
                          Mar 28, 2018
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                          Address: Bangalore, Karnataka, 560076
                          Website: airtel.in

                          I have been with airtel for past 3 years and still the network is very bad.
                          Under corporate plan.
                          Mobile means connectivity during move however there is no connectivity at all.
                          Call gets dropped in middle. Mobile internet speed is not at all 4g. However money being charged every month as it is a postpaid one. No standard regulations set yet? Can trai remove these kind of cheaters from markets?
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            aditya4141
                            from Delhi, Delhi
                            Mar 28, 2018
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                            Address: Tonk, Rajasthan

                            Sir
                            Mujhe mere airtel no [protected] pe airtel se msz aaya ki aap airtel app downlord karo aapko 5 gb data 10 din k liye milega but mujhe only 1 gb data mila wo b 3 din k liye
                            Maine 198 p call kiya but unhone kaha ki msz to hum kuch b kar dete h aapko y h milega or aapke representative bahut rudly baat karte h

                            Plz solve mypblm taaki hamara trust airtel par bana rahe
                            Airtel customer support has been notified about the posted complaint.
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                              H
                              Hussain Dholkawala
                              from Mumbai, Maharashtra
                              Mar 28, 2018
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400013

                              Airtel,

                              I would like to raise a voice for your pathetic service over number of visit at your peninsular corporate branch, lower parel for the complaint subject.

                              I have recently converted my postpaid to prepaid number and i have been notified by your executive that since it was a loop number, we will send an official email and your outgoing call facility which is not operational will be resolved within 2 days.

                              However, that 2 days stretched to 15 days with number of visits taking time from my office hours and still the issue remains unsolved.

                              What do you need at the end, a customer submit port request to better networks available in the market??

                              I am going to be extreme and comment on several sites about your poor service as a i am unable to make outgoing calls, using only single sim for my daily activity, and i received no response till now.

                              I look forward for your call & help to resolve the matter on priority basis.

                              Yusuf dholkawala
                              [protected]
                              Apr 3, 2018
                              Complaint marked as Resolved 
                              Thank you Airtel for resolving the issue today. I am happy to see your back-end support compare to front -end desk officers at your stores who does not meet our expectations & reputation of the network goes in bad hands Anyway, i am delighted & relaxed. Thank you, Airtel. Regards, Yusuf
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                nind
                                from Chandigarh, Chandigarh
                                Mar 28, 2018
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                                Address: 92

                                Fake call from pakistan at least country code say so (+92)
                                I got call from number [protected] on 28th march 2018. When he told me that i won a lottery of 25 lacs. He said he is calling from mohali head office airtel sector 11. Say about my name. But i say if all record u have then must have name. Then disconnected.
                                Please lodge my complaint about this
                                This is very dangerous.
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                                  A
                                  Arushi Khanna
                                  from Noida, Uttar Pradesh
                                  Mar 28, 2018
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                                  Address: New Delhi, Delhi, 110018

                                  Hi senior executive,

                                  How are you doing? I have been looking for you from past 45 days, calling like a mad clingy girlfriend at airtel customer care because according to your executives only you have the solution to my problems.
                                  I have even started dreaming about you! Please call me it's urgent. My network just doesn't work without you and they have disconnected my services so i can't even contact you.
                                  Hope you're listening to me. It's been long since we are committed and you should atleast respect that enough to call back once so that we are on the same page. They say you look at every complaint closely that passes your desk, i suggest you to clean your lenses and have a look at this situation too.
                                  I count on you, i need a closure to this complaint.

                                  Your loving gf,
                                  83480024
                                  Arushi khanna
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                                    M
                                    Murali dieu
                                    Mar 28, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 500085
                                    Website: airtel

                                    My sim is not working for 5 days still response from airtel even after regular calls to customer care. Airtel customer care is soo irresponsible
                                    There is no reason for disconnecting my sim ([protected]).
                                    Even i have raised complaint on trai website.
                                    I am even paying my bill properly.
                                    Due to this problem i have suffered lot.
                                    Airtel very worst treating their customers very bad. Even customer care calss are getting disconnected inbetween without proper response.
                                    Airtel customer support has been notified about the posted complaint.
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                                      R
                                      relimpex
                                      from Chennai, Tamil Nadu
                                      Mar 28, 2018
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                                      Address: 600028

                                      Sent: 24 march 2018 16:40
                                      To: '[protected]@airtel.in'
                                      Cc: 'dthnodal. [protected]@in. Airtel.com'
                                      Subject: complaint a/c internet tv set up box

                                      Dear sir,
                                      Ref. To your offer to upgrade hd set up box to internet tv box we have gone for it & your frenchisee royal associates, mandeveli had deputed someone to deliver the box @ payment of rs. 250/-. For demonstration.

                                      They told they will demonstrate the product & if we are convinced we can go for it. He also clarified that after 2 months of free viewing if you want to continue with your old package you can do that which was also confirmed by you phone executive & on his confirmation we have gone for it.

                                      Once the box was fixed they asked us to recharge for rs. 3000/- to activate, so that they can demonstrate the same.

                                      We fail to understand that before demonstration of your box how can you ask your customer to pay rs. 3000/-.

                                      Anyway we paid the same & then they said that your airtel wifi signals are not reaching the box, hence contact airtel broad band division & once it is done we will come & do rest of the work.

                                      Now it is rediculus that your airtel broad band wifi cannot cover atlest 4-5 meter of distance, but we managed to see that our set up box was able to receive wifi signals.
                                      We are trying to reach your franchise for more than 3 days but no one has turned up.

                                      Even your relay also is with disturbance every 20-30 minutes to upgrade your software.

                                      We are fred up & we request you to take back your box & return our old hd box & refund our 3000/- paid to you on last sunday. It is almost more than a week that box in unsusable form.

                                      We fail to understand that a company like airtel is so highly unprofessional in their approach & no proper dept. Is ready to listen to us.

                                      We are having association with your company & we are using you broad band / fixed telephone & your dth but now it is high time to look out for another service provider.

                                      We senior citizen & we do not have patience./ money / time to break our head with company like yours, above incident has shown the culture of airtel group.

                                      We have tried to contact your nodal people but no proper response & no one picks up the phone, it is just ringing.

                                      Very bad experience with your company

                                      Kindly revert on the above subject or else we will have to approach consumer court for proper legal action.

                                      Regards
                                      Suresh ruparel
                                      13/15, 2nd main road,
                                      R. A. Puram
                                      Chennai, 600028
                                      Airtel customer support has been notified about the posted complaint.
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                                        UmeshGupta208
                                        from Burla, Odisha
                                        Mar 28, 2018
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                                        Address: Ghaziabad, Uttar Pradesh, 201001

                                        I was having two tatadocomo dongles with me. I used to get messages from them that their services will be discontinued in march, 18. On 3.3.2018, airtel representative visited me and told that they have got tie-up with tatadocomo for services, took those dongles back and put their 4ghotspot dongles instead. Now i have got bills from tatadocomo for period upto april, 2018 and a message that they have extended services upto 27.4.18. They are pressing to make payment for the advance bills.
                                        I discussed with airtel customer care who now tell us that the bills after 3.3.2018 are to be paid to them and it was my duty to get the tatadocomo dongles disconnected. Airtel rep didn't tell anything that time and took back tatadocomo dongles quietly. It appears both companies have tied-up just to befool public to charge doubly for march-april, 18 period as to why airtel rep did not tell to get the tatdocomo services that time before installing his dongles? This is a clear cheating by these big companies and action is required.
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