Airtel Complaints & Reviews

I am not able to use the internet & facing the same issue from past few month and no solution yet.

I have called several times in customer support as well but there is no resolution.

Customer service is very poor no-one listen and address the concern.

I am fed up with the service provider.

If you cant help me with the internet issue then i request you to refund my balance so that i can port my number to other service provider.

Dear team

Very good morning to all

This is veerendranath d. I was ported my mobile number from jio to airtel
And i submitted all require documnets on the 19/02/2018 and and i got a message from air tel your services is activated and reset your phone i did all this things, but there is no response from airtel, i started the follow up customer care and whos issued the sim from the store. There is no proper response from any one, and again they new sim on 26/02/2018 due sim problem. They said with in 4 hrs it will be done. Still now there is no reply from any one.

And i am suffering from lot of services will be stopped due to negligence of airtel employees.

My airtel no is: [protected], [protected], [protected]

Airtel is a worst network of india. He says that india's fastest 4g network but fact is that its a poor quality network in 4g internet as well as voice calling. When i called to anyone suddenly network goes down wards and cant talk clearly on call. Voice calling problem, sound echo problem, net surfing problem its a bunch of many problem.in my opinion trai blacklist this type of nonsense companies they are cheated with the customers.

Dear sir i used to recharge my dth only online. For the past one week i am getting that the account is not having any details this may be due to the account is deactivated. I want to have my account activated. Please do needful to activate the account. My user id for my dth is [protected] in the name of ananthakrishnan
Thak you
Yours
Ananthakrishnan m

I had given airtel postpaid to prepaid conversion by monday (19th feb) and my postpaid got disconnected the immediate next day. When i call customer helpline numbers, i am asked to visit the store in person for any information.

• my number is down for last 7 days
• for everything i am asked to visit the store in person (The people at the store are lethargic in service and they don’t have any direct number to reach them), i have visited the store at least 4 times till now
• asked for extension of time, more than 5 times with false promises
• converted from postpaid to prepaid once, then swapped the sim once and now being asked to swap the sim once again.
• customer helpline numbers says, they don't have any information regarding this and so i have to contact the store (In person)
• the store people says that they have already submitted the request and are following up, that's all they could do, but till now there has been no solutions.

I got in touch with the airtel representative named “sowmya” and the store manager named “syed” of ramamurthy nagar branch, bangalore and i am frustrated by the service they have given me so far.

Please help me in getting my number ([protected]) activated immediately.

I am sending this email from my registered email id and i am reachable in my alternative mobile number [protected]

Hi
My name surya. Recently i booked my train tickets thought the irctc account.
Used your airtel payments bank account
Seen your cash back offer 1st and 2nd 3rd bookings and minimum transaction should be 500 your terms and conditions
Cash back money should be crieadited in my account 3 business days told you but. Not crieadited i books my journey tickets.[protected]. Cash back money not credited.
Here are my account details:
Name: gangu murty
Account number: [protected]
Bank name: airtel payments bank
Bank ifsc: airp0000001
Please cheak status. And send me feedback what is the reason
My email: narayanasurya045 @gmail.com

Sorry to inform that i was operated the number [protected]. This was given to aadhaar also. How it was happened? Due to my ill-health unable to recharge. I request to allot the same number since i have given the same number for all purposes. Immediate reply is requested. Since, i was approached to the airtel dealers it was informed that my number allotted to someone. It is clearly shows inability carelessness of the airtel.

The same thing happened to me, a year ago i added some rs 1500 to my airtel bank account which i use for paying bills for our airtel post-paid mobile accounts. Recently i started getting an error and the customer service at airtel told me that my account is in 'debit freeze' and asked me to submit proof of id and address proof which i did, now they are asking for aadhar card number which i as a nri cannot get, in fact indian govt has prohibited nris (Foreign citizens) from getting an aadhar card since it subsidizes certain payments for indians. Now airtel, one of the biggest telecom company in india has left me high and dry, basically its daylight robbery if they are going to keep my money as a basis of not having aadhar card, its all a scam since they should have asked for all such id information before opening a bank account, even now the scam continues since they will allow me to deposit money in this account, but will not allow me to use the same for debit transactions such as paying bills that will benefit their own company.

Aap kisi terf se v service ko activate ker diya
H airtel excutive ki tarf se aur balance deduct ker diya jata h.

2. Call kerne pe excutive ka behave kafi kharab hota h. Hum customer h na ki aap logo se bhik maang rahe hai. Mera balance deduct hua uske regarding call ki but moni naam ki ladki ka baat kerne ka thang kafi bekar tha.

3. Service hi poor ker di h aap logo ne. Network bekar h rangpuri mahipalpur me.

Kafi log aisi bad service aur poor network ki wajha se other network me switch kerte h...

I never excepted this kind of service from airtel

Horrible airtel. Last 2 days there is no network at all. And all the solutions online suggests to make calls. Airtle is to torture customers and suck money. Airtel do not solve any network issues and never provide solutions which work.
And this is not the 1st time it is happening anf airtel don't even provide any kind of online solution, online chat, email complaints systems as well. Horrible.

On my airtel prepaid services, add on services are activated without my knowledge. On asking to customer care, they simply tell me that you have activated. Many times this happened. Every time they (Customer care) assure me that next time it will not be activated. Why this activity is done. Should i go for legal proceedings or you will stop such activity.

Sir,
My airtel prepaid mobile number is [protected].
Right now am in auburn hills, michigan, usa. I have been regulary recharging my mobile and making out going calls as well. But since 8 th of feb there is no coverage. I have checked with different available networks but my sim is not getting registered. Please help me on this as i need this mobile number for bank otps. You can contact me on my email id [protected]@yahoo.com.

Thanks in advance,
Rukhsana.

I have raise a broad band request (Caf id 4548145) and paid the amount online ₹500 on 9th feb 2018 vide transaction n[protected]. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount.

Even after multiple request refund was not made. Kindly refund the amount

Regards

Pradeep dhanuka
[protected]@gmail.com

Hi,

I have applied for airtel broad band on 7th feb, 2018 and have been asked to pay installation charges rs 500/- and promised to install within 72 hrs. Even after multiple follow up, no installation has done. We cant able to contact customer care if we do not have an airtel phone num. Even i got one num from customer care that we can call from non airtel network for the status but the num is not working.

Atlast i have mailed to customer care about the issue and has been promised to payback the amount within 5 days but not paid yet. Again, i have raised, they told it will be done in again 3 days. Those 3 days are also finished.

These people are making the customers to suffer and are not keeping their promise.

I want the money back and want to take suitable action against the.
I have all proofs regarding this. Let me know if you need any info from my side.

Thanks,
Sravan.

I see some international sms charges on my postpaid bill for 72xxxxxx01. I did not send these sms.

Please reverse these fraudulent charges along with gst thereon.

I had similar charges in the earlier months too but they were very small. Now the charges are increasing. This seems like a scam to me.

—
Bill no[protected] for bill period 08-jan-2018 to 07-feb-2018 amount inr 45

Bill no[protected] for bill period 08-nov-2017 to 07-dec-2017 amount inr 10

Bill no[protected] for bill period 08-jul-2017 to 07-aug-2017 amount inr 5

Bill no[protected] for bill period 08-dec-2016 to 07-jan-2017 amount inr 10

It shows debit card for this account is not allowed and i have my money stuck in airtel wallet and i'm unable to use it either send back my money back to the bank account from which i added or make my airtel bank debit card fully functional. If this does not get resolved within 2 hours i'm filling complaint regarding fraud from airtel payments bank company.

Sir the outgoing calls of my prepaid sim card are blocked. I complained almost 4-5 times in your laxminagar branch. But no further actions were taken. I just got only one answer that my complaint is registered and further proceedings will be done. But its already been 15 days of the continuity of problem. Sir please solve my problem of my sim [protected] or i am gonna throw this sim as i am fedup enough of complaining.

I have an airtel postpaid connection since 2005, now that there are so many offers in market, i thought of switching to prepaid as my current bill is nowhere less than rs 1, 000 a month. I have been visiting airtel express showroom for the past 2 months but all they say is that they do not have a sim card for this series.

Airtel is not only costly but is not willing to retain its loyal customers. Airtel will for sure loose its customer base.

Regards,
Veerabhaskar srinivasan

Guys this is mohit. I request you people to please don’t ever try to port your number in airtel. Because airtel will simply make you you fool. You will receive a text from airtel that your current service provider will stop today, and airtel will start.
But guys you will be in loss, because your current service provider will stop working, but airtel will take atleast 1 week to start there services.
If you think that you can live without your number working. That’s your call.

Airtel activated some service called videopindw and started charging 30rs per week. I realized it 3 weeks later and deactivated it immediately. Airtel executives does not give any info what that is. They just say it is some third party app. When i search the google store, i don't find any app related to that.
On my phone also, i did not install any app related to that.