Airtel Complaints & Reviews

I am user of airtel last 2 years where i was used 3g sim. I purchased oppo 4 g mobile where i think to upgrade my sim 3g to 4g. I visit to my airtel shop opposite tarana cinema sonipat. They charged for updation of sim 30 rs. Where i want to know the company provide free of cost. Why they charged 30 rs. It is not a matter for 3 rs. It is clearly to say that is a corruption. Thanking you. My mobile no is [protected]. Please not to show it. Ranjan bakshi

I did the Payment on 30/01/2018 of 1289.46 rs for my Airtel Postpaid number [protected]. Payment was successful but bill amount being shown in MyAirtel App was not Zero.
I consulted with Airtel team and they told me that they have initiated the refund on 06/02/2018 and they asked to pay again on 10/02/2018. I did the payment but refund did not came to my account yet.

I converted the Postpaid number to Prepaid and Airtel Store asked for 580rs for 448rs recharge by saying that its "First Recharge" charges. But right now it has been 4 days but no recharge done from Airtel Store in Sector 110 Noida.
I am not able to connect to customer care too as I have no balance.

It is a shame for Airtel for such a poor customer service at their end.

I had an unlimited plan for 84 days in which i use to get 1 gb data everyday, yesterday it got expired for a day, so i added a new plan which is applicable only for 1 day. The next day my old plan should resume. Balance shows proper data but while using data and making calls deduction is made from my main balance, which should not happen. Revert back as soon as possible.

Sir as high cost of airtel dth i had to changed it in tata sky, but few days later i got a call from airtel dth customer care, they asked to me, "sir why are you not recharging your airtel dth", than i told them due to high cost of dth plan i am changing it in tata sky. Next day i got another call from airtel dth customer care, sir there is an offer for you your existing plan worth rupees 150 per month for one year. So i changed my mind and recharged with this amount + 51 for english movies. Next day i called in customer care and told them please activate my rps 150 offer and english movies pack, she (Customer care person) told me that your service will be activate with in 24 to 48 hrs itself but busy schedule to my work i forgot to rechecked it. After one month i got a message recharge with minimum amount of 264, that time i also checked my english movies channel there was only one channel of star movies. Next day i called in customer care and told them i got an offer of 150 but my offer was not activated and my english movies pack was not not also entirely activated, customer care person told me that your issue will be resolved within 24 hours, and i asked to him about complaint number he told me that u will get it in your registered mobile number. Neither my issues resolved nor i got any complaint number. I asked to them give me my money back or give me offer as per your statement.
Next day i emailed also nodal officer and airtel digital tv but there was not good response from them. Airtel digital service is pathetic and they make false promises. Due to my hectic job i have don't get this much time i call customer care daily or follow up the email daily basis

My airtel dth customer id : [protected]
Name : vikas sharma

I took this 4g plan thinking i could actually use it. It's become so bad that i'm not even getting enough range to call people.
You claim to be "india's fastest network" but even bsnl is working better than your connection. It's become worse over the past week which led me to this page. I'm not the one one facing this. It's all of my friends who are using airtel. Please look into it. Thanks.

Airtel 4g is so slow. Phone shows 4g, but when i checked, speed was 0.65 mbps. What the f*? I pay money for fricking 4g. If i wanted speeds like this, i'd have stuck with bsnl. Their 3g is much faster.
Airtel are cheats.
My area is experiencing issues. So it is not my mobile handset's problem. Airtel, i've waited enough for you to resolve this, but you have done nothing, though i've contacted you via your twitter handle @airtelindia. They responded by asking me for my mobile number, which i promptly sent and have received no further communication from you.
You suck.
I demand immediate action.

I lost my mobile 3 days back and got a duplicate sim the next day. I was assured that the sim will be activated in 4 hours. Its been 3 days and is not activated. I was asked to contact customare care and airtel store back to back. Today evening, i was given a new sim and assured it will be activated in 4 hours. The end result is no service.

This is my primary number and please action on this asap.

I have airtel 4g ..i have submit complaint from last 30 days but Airtel not call me back..now speed 0 mbs download and they are not replying me please solve fast my issue

i have call many time to airtel custmercare but they registred complaint but no any technician visit my home...i am totally furstred this bad service..i have told many time to airtel provide me wifi battery but they not provide me ...

i am suggest to all people please dont purchase airtel 4g wifi dongel..from starting working good but now very low speed...

i am waiting

thanks

I got a new sim last year (2017) in airtel prepaid (approx.before 6 months from now) suddenly I was not able to make any type of outgoing calls. My outgoing was barred without any warnings, remainders or alert msgs.This made me too frustrated. I was not able to contact even the customer care.There is no response from ur side for this issue. This made me so disappointed.

In My Area 'Utarai Uttar Pradesh' is Very good Signal But Here is Calling and Data Speed Problem.This Problem doesn't Can Face Any Time But Everyday Evening time and Mid noon This Problem Can Face.So Please Make it Good At All Time.And When I Callings then Always coming A Busy Tune{All Line is busy} So Please Clear that.

This is with reference to the recent payment done at airtel franchise - chrompet - chennai, after my successful porting from jio to airtel on 21st feb 2018 10.50pm, the amount which paid by me rs 495 + 25 = rs 520.00 at chrompet airtel franchise on 15th feb 2018 seems not credited towards my mobile no [protected], i visited their office on 22nd feb 2018 at 3.30pm to explain my status, however they said, it will be activated with in 10 minutes hence left the office. Then called the number which they gave [protected] ended with poor and indispine way. I called the number gain only to realize not able to connect. Now i am not able to speak to my clients due to non payment. I request the airtel management or concern department to look into these type of issues to sort out at the earliest and help your customers. Hope i made it with clarity.

I had given my number for porting to airtel (2 connections) from docomo through corporate connection. The service and experience has been really horrible. 1st kyc was done on 29th jan 2018 and then address verification was made negative since we are working and i had clearly mentioned that we will not be at home during offfice hours. Though the landlord confirmed for our address, it was still marked negative. Later, i had to follow up multiple times with office counter to get the status changed for pending verification. Again, the person came during office hours though i had told to come before 9 am or after 6 pm. Since i didnt want to go through the process again, i went from office to home to complete the address verification. He said all is fine and we should be good now. Though the verification for both the porting requests/numbers was done at the same time, they rejected 1 and approved 1.
Again after a week, when i encountered in my office airtel counter, he said kyc had to be done again. Inspite of second kyc being done, it is again marked as negative. Now the same process. Again asking for kyc. Really fed up with the service you guys provide. I am really surprised to know you are one of the top mobile service providers in india. Horrible service during porting itself.

I am considering moving all my family members on airtel to a different network.

Hello,

I have opted for porting my number from vodafone to airtel. I had received my upc and it got successfully processed on 20-feb-2018. I received an sms saying my porting will take place on 20-feb-2018 at 11:40. Now after my previous network is gone and i insert the new airtel 4g sim card in my phone, i am not being able to make outgoing or incoming calls on the new sim (Nor even on the old sim). I am stuck without any network connection in my number. This is absolutely a nightmare and a situation that cannot be accepted.

I am even unable to proceed with my televerification. Please look into this urgently.

The number was ported from assam to up west and since then i am not able to reacharge it online even with airtel app.
Error message :
-inaccurate card/account details entered
-insufficient account balance.
-technical error
I am able to recharge other airtel numbers which were ported from assam to up west (Agra) but having issues with only one number in online recharge.

On feb 11th after talking to airtel rep i recharged 29 pack (Don't remember the amount exactly, sms is for 21) and also recharged 200 talk time even after having 199 unlimited pack. 200 talk time was for international talking i thought.
Now i went to maldives on feb 14th and came back on 19th but my phone did not work. I was not able to do outgoing calls and i was not receiving incoming (When my cousin tried calling me it was saying temporarily out of service). So isd pack gone waste. After i came back. Today 21th i was trying to call a local number. As my 199 time is over i thought 200 talk time should be there but to my surprise my main balance is 0. So airtel eat my 200 talk time also along with isd pack. Waste fellows as we are not changing the network they are playing with us.

For the past one month, we are facing severe network issues like incoming/outgoing calls and mobile data services with airtel in the area of
"dnr college rd, sri rama puram, balusumoodi, bhimavaram, andhra pradesh 534202" under the region of bhimavaram in the west godavari district.
It is a very bad and horrible experience for us to be in connected with airtel. Hope u l resolve as early as possible or help us in port to other network service providers like idea, jio etc.

I have change my mobile plan postpaid to prepaid with rs.448/- plan dt.9.02.2018 from your airtel gallay, goghale road, naupada, thane (W), maharashtra. (Customer care excutive name is mr. Balram) but from that day my recharge plan still not activated. I have visited gallary 4-5 times and also making call to mr. Balram regarding this issue but still plan not activated and i am suffering to much.

Hello,

Yesterday i received a message from airtel that my port request is approved an by 11:50 pm my number will be ported.
But after 11:50 pm my old sim stop working and when i inserted my new sim provided by airtel operator i am getting message "mobile network not available".

Please make my number operational.

Hoping my issue will be resolved in time.

I applied for mnp conversion from jio to airtel (Mobile no:[protected]). I got a message saying that porting will be done on 22.02.2018. The next day i changed my sim and put on the new airtel mnp sim. Until now there is no signal. But they dont obey these rules. I cannot call anyone to inform this (Not even customer care). Currently i am in a town where the alternate number i provided is not available.

I have received a message saying that ‘money saver
Unlimited local, std, roaming call+100 sms/day along with 1gb/day
On rs399 for 84 days
Or
On rs149 for 28 days
Non-commercial use. Call 505’

After doing recharge i have received a message it is applicable for 70 days... If i call to customer care they are telling it is not applicable for you... If my number is not eligible for that offer then why u send message