Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 907

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Himanju11
from Visakhapatnam, Andhra Pradesh
Report
Copy

airtel secure scheme

Address:530014

I am a subscriber of airtel postpaid mobile service. The company had launched an airtel secure service for its customers to insure their handsets against liquid / accidental damage on payment of a regular premium everymonth. I had subscribed to this offer and was paying my premiums regularly. On the 05 of feb 2018, i accidentally dropped my phone in a drain and it was damaged. The phone was an expensive one plus five make costing 38000 rupees....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Kayat
from Delhi, Delhi
Report
Copy

unwanted calls from airtel for forcefully no porting

Address:New Delhi, Delhi, 110085

Dear sir,
This is regarding several communication i had with airtel representatives relating to the no portability since last 20-25 days i have been received calls from airtel from different people and different no.. They told me that i have submit a request for no portability from my vodafone no. [protected] to airtel but actually i didn't and they call me for the same on regular basis.

I will take strict action for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biman Behari Poddar
from Kolkata, West Bengal
Report
Copy

deductions of money from my fund balance

Address:Kolkata, West Bengal, 700030

My airtel no : [protected] in the name of juthika poddar.
From the last 2-3 months i am observing that unsuddenly my balance position becoming nil.
This month also i recharged it on january 8th with rs.50/-.
From that time i made very very less calls. Because most of my calls are made through my husbands phone.
2-3 days ago also i found there was more than rs 30/- balance.
Suddenly from last day 08.02.18...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sankari Ravichandran
from Chennai, Tamil Nadu
Report
Copy

airtel broadband dongle for postpaid - facing connection issues

I am currently facing connectivity issue with my airtel broadband dongle for post paid and my repeated calls to the airtel customer care number (198) and
[protected] yielded no response from the airtel showroom.
Because of the above, i am unable to do my regular office activities even after getting the dongle device. Kindly fix it at the earliest and if not, i have no other way except to escalate this to the ministry of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Siwan, Bihar, 841438

My mb cut without use mera internet speed bytes me mil raha hai 4g me aur 1 ghante me 1gb khatam ho jaraha hai bytes ke speed me mera mobile number [protected] hai cheak kigea mera paisa jo laga hai recharge karne me laga hai wo return kige mai sim ko jio me port kara lunga is se bekar network pure world me nahi hoga please solve my problem my newor k name mirganj 20 bihar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravanan Manivel
from Chennai, Tamil Nadu
Report
Copy

broadband connection low speed - uplink

Address:Chennai, Tamil Nadu, 600087

I have applied as per airtel marketing person guideline for 40mbps connection. But i got 40mbps download and 9mbps upload.

I called customer care they said whatever plan you can buy, but from the plan you will get only 80% download and 20% upload

They're nowhere mentioned 80% download and 20% upload only possible with us....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashutosh.inf
from Bengaluru, Karnataka
Report
Copy

metal harassment : postpaid to prepaid migration

Address:Bangalore, Karnataka, 560037

Dear sir,

I had tried at least 3 times to get my postpaid number converted from postpaid to pre-paid in the past few months. Everyone i had been given false promise that conversion will reflect in your account after to hour ironically it never happened. Today when i visited to ground floor, site no 36/37, chinnappanahalli village, kr puram, hobli,, east tal, maratahalli, bangalore, karnataka 560037 i had been told they don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vpmlpm
from Hyderabad, Telangana
Report
Copy

call drops and network problem

Address:500027

I am calling from esamia bazar, hyderabad.
We are experiencing a lot of call drops and network issues in airtel network in this important - sultan bazar area of hyderabad.
We have complained many times, but nothing has been done by airtel yet.

If airtel doesn't improve its services over here, many customers will shift from airtel to other new networks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arkhan2018
from Mathura, Uttar Pradesh
Report
Copy

namkeen pack, 35 rs deducted

Address:Rampur, Uttar Pradesh, 244901
Website:Airtel

Yesterday after recharging my airtel prepaid no. With 150 rs i got another message within 5 minutes that 35 rs have been deducted for the namkeen pack, since i was not using airtel since 5-6 mths i never activated that service. Sms provided me one no. To deactivate the service, when i called that no. The service was deactivated but 35 rs were not returned. I want my 35 rs back, i better give this money to a beggar than to these filthy corporates....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitvirgo23
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure of network

Address:New Delhi, Delhi

On 8 feb 2018 my at night my network gone and never returned till date. Next morning i connected to customer support and they advised me to change the sim from airtel store. Afternoon i get the message to restart my phone but again there is no network. I called up again and the customer care advised me to wait for 4 hours. Now today is 10 feb 2017 and still no network. As usual they ask 24 hours to resolve the issues. As these days everything...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinu2411
from Coimbatore, Tamil Nadu
Report
Copy

transaction failed deducted amount still not refunded

Address:641604

Dear sir,

Yesterday i recharged my airtel digital tv recharge through airtel app amount of rs.415 /- the transaction was failed but amount deducted. I tried again, again my amount rs.415/- deducted but nit recharged and refunded. I was very disappointed. See attached my account statement that amount deducted from bharat tel. Please help to refund my money immediately.

My mobile number : [protected]
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjaykale24
from Nashik, Maharashtra
Report
Copy

recharge not updated since 11 days are over

This refers to the subject matter, please note that for the airtel number [protected], i have recharged from airtel application through airtel bank for rs.399/- and it was not reflected to this number and i could not able to call also and messaging low account balance. There after i have called up on airtel customer numbers several times and got to know that the query will be resolved in 2days and also asked me to recharge for rs.10/- more...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi7819
from Ludhiana, Punjab
Report
Copy

wrong assistance provided

I had an active unlimited since 1 gb was not enough i wanted to club it with another unlimited pack. To confirm that on topping up i will not losse the previous data i. E 1 gb i contacted airtel via 121 service customer care executive told me that full venefit of 1 gb and 2.5gb willl be credited, seeing this i proceeded with the recharge but now i am just getting 2.5 gb whose fault is that. I request being a bonafied person i get the full...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Yerru
from Vadodara, Gujarat
Report
Copy

heavy network problem@venkatapuram pincode: 507201

Address:Khammam, Andhra Pradesh, 507201

Since around 1 year now we are experiencing heavy network issues with airtel.in our area everyone using airtel is experiencing the same issue.in spite of number of complaints and follow-ups we are not getting any satisfactory reply. Neither there is any resolution to the issue. Phone does not work at all in the area venkatapuram and nearby in jamalapuram. Airtel claims to have best network but sorry to say that its not true and also we are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Berin Geo Raj
from Belgaum, Karnataka
Report
Copy

i'm complaining about 399 rs pack of airtel

Not even getting 2g speed on this daily 1gb pack...I had put a 3g pack of 399rs for my airtel SIM..but I'm not even getting a 2g speed..this is first time airtel is cheating like this. The pack says it's for non commercial use. Does this mean that we can't even use it for 2g speed. Hardly one whatsapp message goes from my mobile ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreesai55
from Bhimavaram, Andhra Pradesh
Report
Copy

network and data on iphone 5s

Address:Krishna, Andhra Pradesh

Hi
I recently opted for portability from tata docomo to airtel. I’m using iphone 5s, when i went to local airtel distributor head office then sold me a 4g sim saying i would get 3g data on my iphone. It’s been 3days i didn’t see 3g on my phone, it shows on and off “e” and also it shows no service. Though it shows “e” never gets connected to the internet, tried couple of times reaching customer care. They answered change...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourdish
from Delhi, Delhi
Report
Copy

high bill amount exceed credit limit without intimation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi my name is disha i am using airtel post paid connection from more than 6 months now and my credit limit is 3600 but this month before 4 days i received a message where in it says my current outstanding bill is 15200 stating your services will be stopped and today airtel has stopped my services with out any intimation if my credit limit is set to 3600 then why airtel didn't stop or notified me when i exceeded my credit limit they shoul...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeepcindia
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to do recharge since I convert postpaid to prepaid

Worst customer support
I hold an airtel number, which converted from postpaid to prepaid on 30th jan 2018and thereafter, i am not able to make any recharge, hence no outgoing and no internet.
Its been 10 days now. I have tried all possible options but of no use.
The airtel gallery guys are good for nothing, they do not know anything about their daily work.
I contacted customer care on 121 and 198. After big...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramya.simmi
Report
Copy

airtel number - does not exist

Address:641020

Sir, i can’t have access to my airtel prepaid mobile number. Perhaps it is deactivated as it was not in use for sometime.

Now i am facing problem because it shows that this number do not exists.

I want my number to be reactivated as soon as possible. Kindly help me to get out of it. My airtel prepaid mobile number is [protected].

I will regularise the connection....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I applied for a connection on 2nd dec and paid rs 500. The airtel dealer first said that it'll take rs500 to install connection, then a month later, he said that since it's fiber cable, total rs1000 will be installation charges. So i made the second transaction of rs 500 on 18 jan.

I have since sent them my bank statements and transaction ids. But still they were saying that it's invalid.
Also, they are asking me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy