Airtel Complaints & Reviews

Recently i visited bhavna telecom (Airtel gallery in bhandup west, mumbai 400078). I asked about procedure of changing 3g to 4g she (Employee in gallery) rudely replied and were talking very rudely with anger. Also i don't get my work done and i returned. Also when i asked her that i will go to other telecom services and port my airtel to vodafone or any other she said go i don't care!.. Tell me this is the way ti talk... Also she was talking in cheap language.

On 16 feb i had interaction with mr. Mohd sayyed sufiyan ; one of your executive over 121 about plan change where he has confirmed me again and again that my rental discount of 200 rs which i was getting in earlier plan will be continued with new plan of 499 rs also. But when i got message from airtel ; no where mentioned about discount. Then i had a discussion with ms. Chandrakala and she has also confirmed about rental discount but i didn't get till now.

Today i had a talk around 5 times with 121 but 4 time call has been dropped from your end even i told not to cut the call and no one was ready to give complaint number. Even today also one of your executive told you will get rental discount with in 72 hours.

Really i was having lots of trust belief on airtel service but this time all went in vain. I am writing with last hope or else will move all my 7 nos to other service providers and please inform me clearly if it can not be done because now it's not matter of 200 rs but it's matter of false commitment & quality of your service.

Regards

Suraj

[protected]

[protected]

I applied for broadband connection on 12 Jan 18 so I called they ask me to pay the installation free so I said okay asked how should I pay they said need to pay through app or website use pcaf no. 4503068.

So I used that and paid ₹500. So I called let them know they asked me to pay like 1000 for installation. I said I didn't know that. They said they will revert the money to card payment made.

I asked okay, they ask me give them a plan so said₹1099

Then they asked for pic and Id proof and CHK copy they said send it through WhatsApp later a sales guy will come and take these things from you.

A technical guy came installed everything asked will he be taking the CHK said no he won't sale guy will come later.

I thought some would come and take the check but no one came. Waited more then a week but no one said they sent someone.

I wanted the plan for 6 months plan bill came out this 14 the no reversal of pymt was done no pymt was applied and asked to pay monthly payment which I didn't have clue of as i wanted 6 months plan.

So i texted that number in WhatsApp on 18 feb18 after seeing the bill whom I spoke to for connection replied need to visit nearest customer care centre. So I visited selaiyur Airtel showroom said we don't know what is needed to done.asked me to visit Gowriwakkam Airtel showroom gone there asked for help said can't do.

So he was able to contact that guy so I spoke with him said I will come to house and collect all your details tomorrow. So said okay.

He called unable to do anything. So he gave a number for other lady asked call
Called her said will call you back but didn't call. I tried calling her may time unable to reach as she was busy. pH no.[protected] it's more than 6 hrs.

So I have attached bill that came to me and bill of ₹500 that I paid that they said will be reversed back.

No action is being taken by anyone of them each one said I just need to switch the monthly to six month plan so I was ok then do it. But each one giving other person number.

Is this kind of services that you provide.
I just want it to be fixed no one came and check is still with me. No hard copy proffered they had taken.

So solve it ASAP
I AM UNABLE TO USE MY INTERNET FOR LIKE 15 DAYS AND THEY ARE NOT EVEN RESPONDING TO THAT.

Name UZZWAL KUMAR KONER
Acct. [protected]
PCAF. 4503068
DELS. [protected]

As Cdma services of Tata Photon of Tata Docomo company had stopped from 31st Jan 2018 & they tie up with Airtel Co. for giving free Doongle & postpaid sim & AIrtel Co. call me many times in Jan month & provided me postpaid sim as on 22Jan, 2018 but couldn't provide me Doongle till date.They promised me that they will provide me a Doongle in 1week.
But 1month passed I didn't get the Doongle. They give me the postpaid sim by telling lie every time.I had already using the prepaid sim of Airtel, I don't need the postpaid sim.The Sim No. is [protected], if the bill comes in future of this sim then I will not going to pay the Bill as I not get the Doongle till date.I only taken this sim for internet usage.If after my complaint I will not get the Doongle within two or three Days then please cancelled this sim.Customer Care Executive No. is [protected] whom I do telephonic conversation 3 or 4times, they don't even tell me that till when I got the Doongle, everytime when I call they are giving only excuses, I have a lot o[censored]sage of net I am facing a lot of problems in my internet works.
Plz look into the matter & take serious action as such type o[censored]r executives are destroying the image of such highly reputed company.

with regards,
MUDIT SETH
M.NO.[protected]

I have made clear all the dues but my no [protected] and [protected] not activated . I have received the email from airtel to make the due payment For Rs 1968 and i have made as per email but after calling so many times and requested like anything as i am in so urgent need for activation otherwise will be in so trouble and will be so financial loss but still nos not activated after clearing all the dues. Last I have called to care, talked to Ms. Kapila Team Leader but they said due to technical issue no will not be activated till 72 hours. I am in urgent need for my no activation. Otherwise will be having so much financial loss. Airtel have to bear all the loss.

Please do urgent and activate my No within half an hour

On 18th Feb, 2018, I've Recharge ISD Roaminng Pack Of 2998rs On [protected] . I'm Only Able To Receive Incoming Calls. My Complaint is about not getting Outgoing Calls Even I've paid full amount for their pack.

Had a call with their customer executive Suresh Moreya, Senior Department, He Does Not Provide Me A resolution regarding this. Need to take strict action on him and Airtel as they does not able to provide what their pack all about.

Pack Validity is of 10 days, and 2 days have been wasted till now means no usage of Outgoing Calls.

Need A Refund Of 2998rs If They Can't Able to sort it by today

If sort by today then Need a Refund of 600rs As 2 days have wasted now.

Either Help Me Get My 2998rs For Entire Pack, Or Try To Sort It By today, Initiate A 600rs Refund.

If They Can't Sort, I'll definitely put their complaint in high court or whatever they like to be treat.

Such a bad customer care service I've ever seen.

I am harish kumar n
Staying in btm layout 2nd stage
Very famous place in bangalore.. But unfortunately airtel dont have there network coverage at all.. As soon i enter my house in ground floor it goes no network..
Even single call i can't recive or make a call.. Completely waste.. Every time i have cm out of my house to make a call.. Really pathetic service from airtel

My phone number [protected]

Hello officer,

I have activated my number - [protected] for international roaming on 10 feb, but i m not able to use it, as it's not working at all, no calls can be done from it, the international customer care number is also not working.

I have paid 4000 rs to get it, nd now not able to use it. I was not expecting it from airtel, it has created lot of problem for me.

I have to buy another number here in us, this is really pathetic.

Kindly deactivate the international roaming and refund my money...

I had raised a request for new connection on 9th february'18 through the customer care and i was informed to receive a call back within 24 hours which i never got until today.
I have been daily giving a call to the customer care in this regards, but even after multiple escalations, no revert received.
I am losing all hopes of receiving a new connection of broadband in pune.
I was keen of having their services as i was using the same connection in bangalore until i recently moved to pune. So, please help!!

My contact : +91-[protected]

Several requests has been sent for last six months to provide only one consolidated bill for my primary no.[protected] & also to my add on no.[protected], but till date no action has been taken up nor there's no proper response for airtel team

I have ported from idea to airtel bcoz of service problems & now here we are facing same problems with airtel and team is also not active and they dont bother to resolve the issue at all.

I faced airtel payment issue today and went to check the same with airtel store. As per the representative all the airtel payment bank account is currently blocked, because of some ongoing legal issue. The same will be activated after 31st march, 2018. You can only channelize airtel money after that. The fraud is there is no notification regarding this issue in website and you can add money without any hassle which in turn is getting blocked.
I request the concerned authorities to suggest how to utilize the money.

This happened only after instaling and using airtel money bank drom 3-4 days after.
I made 2 succesfull transaction from airtel money bank then as i went to pay my electricity bill my transaction failed and my money got deducted through my bank account though it is credited in my wallet so back then my total balance of wallet was rs 1100.09 and still its the same because after that i was unable to make any transaction and they froze my account

Even after sending them 10_15 mails there response was the same i got the same replies and nothing has been done by them since

I request you to take my complaint agiants airtel payment bank and i want to go after them legally for making such kinds of frauds.
I ll hope that my complaint will be consired asap

I was using a airtel post paid number from long time registered in bangalore. Recently when i visited my native (Assam), my mobile phone was lost and i have asked customer care to block my sim. As i will be staying in native for couple of months on health ground, my sister collected the sim from one of the airtel store in bangalore and in the store they told her like the sim needs to be activated in assam. When i visited an airtel store in assam (North lakhimpur), they told me like they can't activate the sim. Then again my husband visited another airtel store in bangalore and explained the whole scenario to them, they told they also can't activate the sim. And, they asked us to send a mail to customer care. I have sent couple of mails explaining my situation to them but those guys initially told me they will activate. But later replied again saying they can't activate. These guys kept on dragging me from one place to another without any proper solution. They don't understand customer's issue and don't understand that so many customer things are linked to the number

Sir

I am yash maheshwari of jaipur. My phone number is [protected] and i have taken the ₹448/- plan on it.
However sometimes my internet works very slowly or not at all. This leads to a wastage of half the data i pay for. My friends with airtel dont face this problem.
I have so much trouble that i am considering to port to jio (Which works good here).

Please sort my issue. Waiting for your reply.

Yash maheshwari.

Hi i recharge my prepaid account of 349/- by netbanking it showed transaction failed by after few minutes i recharge through paytm was successful. But after few hours i see my money deduct from my card also where it says recharge successful. My money is deducted from card. I need my money back. Please do something for one recharge y will i pay twice.

This contact number [protected] has been constantly calling and using abusive words i am unaware of this person, my parents did talk on call but he started abusing them as well and talking words about rape etc. Even my husband tried to talk to him but, its not working. He has been using bad words on me and my family and threatening my parents about sexually abusing me.

Dear sir
I am customer of airtel dth. My dth customer id is [protected]. My registerd mobile number was [protected] which is not available with me. So, you are requested to edit my mobile no as [protected] at the earliest. So that i can change my port folio as i feel.

Thanks & regards

Hari om sharan
[protected]@yahoo.co.in
Hari. [protected]@gmail.com

I had took airtel digital tv connection november 2017. Technician came from airtel and gave the connection to already existing dish which belonged to another customer and left our dish with us. We were not available during installation (My mother was available). Now the other customer had moved out from house. There is no dish for our connection.
Tried calling customer care i had raised complaint around mid of jan 2018, until this date there is no resolution given. One of the worst customer care service ever. They even lie saying that we didn’t receive call.

Customer id - [protected]

I saw a advertisemnet of airtel sms work and i send a message to the number for applying a job and the very next day they called me and told me the procedure they said of i make a payment on same day i will have to start work from next day so i thought of paying the ammount asked 1850 rupees through uti they asked for some documents i sent it through whatsapp they said my registration is done the senior guy will call and senior guy called me asking for 6500 rupees for some kinda insurance i am not in condition to pay so much money please ask these people to return my money i actually borrowed the money from my friend my name is shabeena and my registration number is 111234 my contact number is [protected] the guy i was contacting number is [protected] please atleast help me get my money back

Hello team,

I have been using airtel services for more than a decade now and want to continue this relationship

However my experience now with dth customer care is forcing me to request for connection surrender, below are my complaint numbers, on 11th i was having trouble in viewing few channels hence i called customer care from my registered mobile number [protected] (Husband name registered ankit saxena)

Cs executive did run some backend config post which none of the channel were visible, on my various follow up on many days one engineer came and he was asking me the issue and just told i m unable to find the issue after 2hrs of investigation, and it seems suddenly my connector, cable, setup box, dish everything gone wrong, i wonder how it was working before i called the customer care post thisday i keep calling customer care and only false info is being share which is shameful for a provider like airtel

From two days they are giving me fake committment sla and fone number over call with cs which are wrong, you can cross check todays number shared for engineer called prabhu [protected]

I am looking your support for strong action against fake information provided and immediate resolution

Complaint number 70917226 on 11th[protected]th 70964271

If no resolution is provided i would be forced to take this to consumer forum